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4.1

Based on 296 opinions finded in 1 websites

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Nº 302 in 521 in Shepway

CUSTOMERS TALK ABOUT DISHES WITH..pizzasaladmeatmustlambchicken
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OpinionsNoteGoogle2964.1

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Excellent takeaway, food always of a great quality and the service is excellent.

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Josh Wratten . 2024-10-31

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Best kebab ever I had in my life

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Shivang Amin . 2024-10-29

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The guys in this place are brilliant. Top notch customer service and the food is always amazing.

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Lee Bennett . 2024-10-26

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Food excellent, staff is amazing. What more could you want!!!

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Habil Khan . 2024-10-26

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Alibaba grill is the Best kebab in Folkestone one of a kind German beef an turkey Doner amazing pizza, milkshakes and ice cream beautiful kind an welcoming staff, great value for money, excellent service and delivery’s.thanks Mike xx

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Rachel Jackson . 2024-10-26

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Hands down best kebab place!!! Food is always lovely

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Erica gallagher Gallagher . 2024-10-26

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NFC stand tested and working. Thank You!

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Andrew Payne . 2024-10-23

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My favourite takeaway! Food here is great, fresh and so tasty. Love the chicken wraps. Go here regularly & have never been disappointed

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katecurious1 . 2024-10-07

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Assumed I'd left a review already. The owner here has a passion to deliver. This kebab is next level. It's a must try!!! Promise it will be your new place for kebab.

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Steven “Semelino” Hall . 2024-09-14

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Warning: this business will charge you more than the advertised price. I ordered a 'Burger Meal 3' advertised at £8.99. They tried to charge me £9.99. When I pointed out the error, they said they were still waiting for their menu screens to be updated. When I explained if you advertise a price, then that's what you sell it as to the customer, they got angry and claimed ignorance. Zero customer service, rude and hostile attitude when challenged on the advertised price they've given to customers, which they openly mock. These people are obviously running a failing business and trying to make money where they can. Avoid. At. All. Costs.

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Tom Harman . 2024-07-13

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Order from here quite often. Food is always good, well seasoned with generous portions. Love the salad. Delivery is always prompt

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Rebecca Paine . 2024-06-30

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Late night food, when other places are shut.

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Sallyanne Curd . 2024-06-23

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Absolutely vial! The kebab has come in no box wrapped in tin could the salad is missing, there’s no pita bread there’s some sort of bread roll this is bye far the worse place Iv ever known! The kebaby is stuck to paper as they wrapped it in paper then tin could then 2 more sheep’s of paper so it’s sweating and mad the roll that was meant to be naan bread soggy Iv never known worse food! And when I called to complain I’m basically told you didn’t order salad because there no one there who can actually understand what I’m trying to tell them Infact I will be reporting them because this I wouldn’t even feed to a dog

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Mary-jo Chantler . 2024-06-15

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Chicken doner was amazing, they have good customer service. And the portion of food was good enough.

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mostofa Galib . 2024-05-25

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Was in folkestone for the beach during the weekend. So went to this place and was impressed with quality of the food and the presentation and tidiness of the place,however the reason I have given 3 for service was the menu did not reflect the current price, which the staff did mention to us, when I suggested to them that they should throw out the old menu, they pretended no to hear me politely? we ordered quiet few items from the menu and I was shocked that we paid £10 for a doner wrap we didn't get any drinks with that also we decided to eat in,i thought they would have given us plates instead it was just the usual food containers.We had to lean over to the counter to get the food, they had enough staff to bring it into our table.i an not asking for amazing service but we had 5 children and 4 adults who ate, they could have made the effort to be a bit more active in the service but that doesn't mean they were rude.i think it's the way the business was run.The quality of the food was very good and fresh aswell as the salads. The restaurant was neat and tidy. My only word of caution for any visitors would be check the prices before ordering and maybe they will try a bit harder when it comes to service and pricing.

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Umarah . 2024-05-06

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Extremely delicious food!!! The best in Folkestone.

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Marcin Packowski . 2024-04-28

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Food here is amazing, turns up rapid and the staff are so nice there it’s definitely a go to if you want a 5* kebab or pizza in Folkestone

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Tim Neal . 2024-04-20

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This Kebab House is absolutely amazing. We order it from Folkestone from Burmarsh! And it turns up piping hot every time with everything we asked for and it is absolutely blooming delicious 😋 best kebab in the south east compared to East London . Thank you x x x x x

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Emily . 2024-04-05

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Dry kebab burnt pizza salad forgotten

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olivia Tearle . 2024-03-17

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A little bit overpriced but I can honestly say the portion sizes are worth the money

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Sally Tritton . 2024-03-15

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I’ve ordered food today at 2am, I do understand it’s quite late but if your are open people will order from you Friday night so I don’t understand why your drivers are so rude!! It was the first time I have ordered from you and definitely last time!! Food is lovely but the service you get from the drivers is horrible. Change your staff otherwise you will be loosing your customers. Your driver has refused to come to my flat so I had to go down to get my food but that’s fine. But then he was refusing to get out of his car to give me my food! When he gave me my food he said are you happy now?!? In a really rude way! When I’ve told him I will phone the shop he said he doesn’t care! What a horrible person. Never again!!!

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Sara Balogova . 2024-03-09

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Ate in chicken shish kebab. Meat well grilled, salads and sauerkraut good quality. Salad dressing maybe some balsamico thing. What was the best part of this meal was the salsa type chili sauce on the meat. Hot and delicious. It was cold and not cozy to eat in, you eat from a styrofoam box with wooden fork and get only one piece of (delicious) bread. Real plates, some couscous, rice or fries on the side and this would be 6/5.

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Ajnabi Al-Finlandi . 2024-02-17

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Ordered through just eat. Kebab came was awful dry shrivelled up meat was like it had been sat in the warmer for hours. Gave a bad review on just eat. Got a text that night at 23.50 saying sorry please order again and we'll send you your order free. Rang the next week to a rude man on the phone saying I'll get boss to ring you... never heard a thing... won't bother again. Bad service, awful food

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Angela Shingleton . 2024-02-15

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Had to rectify a Just Eat review as you can’t change them. Ordered quite late at 12:45am, said it was due to be delivered at 2am. Marked as delivered but hadn’t received it until 30mins later. Food was good though.

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George W . 2023-12-23

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Ordered food it came cold and found long hair in my food.Disgusting.

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kiyan . 2023-11-19

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Delivered the wrong food. Ate the side and found a hair in it. Just seen their promo video on Facebook as an obvious algorithm and the guy had flithy fingernails. Had no interest in giving me a refund. I should have seen the reviews before ordering

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Tony Webb . 2023-11-17

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Ordered a delivery this evening as have heard good things and it did not disappoint. The food was full flavour and the delivery driver; Rachel who also took my call was polite and quick in delivery it to us. 10/10, will definitely be coming back

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Becky Jackson . 2023-11-14

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Este es un lugar legendario que merece estrellas michellin, gran comida, gran lugar y sobre todo grandes turcos nashes que cocinan como los dioses. Un saludo y viva Maradona

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Juan Zerba . 2023-11-09

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One of the best mix donner wraps I’ve had top 2. I’ve had a few

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Ray Ansar . 2023-11-08

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Very good food ,staff so friendly,and chicken shawarma is highly recommended thank you MO❤️❤️❤️

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Hisham H . 2023-09-20

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Great food and service. Always a good experience.

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Chaf Hamdi . 2023-08-25

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I had a kebab from here on Sunday evening and have been suffering from a nasty case of food poisoning since then so god knows what’s going on behind that counter. They have got rid of all their menus and have no prices on display so I guess just make it up when you pay - nearly £50 for 4 kebabs seems extremely steep for Folkestone! They also would only accept cash. Won’t be returning anytime soon!

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Georgia Edmonds . 2023-08-22

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finally something different in town beef and turkey doners are absolutely lovely very nove people kebebs are always freshly sliced the bread is proper and huge selection of slads thnaks to you for doing this lovely food in folkestone town

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mavi boran . 2023-08-20

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Ordered at 10 expected to come at 10:35, came at 11:10. I called up the staff, very very rude and inattentive. Food was very cold and bad. Would not recommend.

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YB Swavey . 2023-08-19

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Ordered beef german donner got a lamb one but not after getting a call asking for an extra 3 pound delivery will not be ordering again.

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Cameron M . 2023-07-27

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Order here a couple times on uber eats, already paying 3 pounds for delivery but then they call saying they don't deliver or we have to pay more delivery. Man on the phone was rude saying it take him an hour do drive 5 miles. Careful of them trying to scam you for extra delivery

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Kermit the dolphin . 2023-07-26

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Confused how the 14" buy one get one free pizza deal cost £18.99, yet a single 14" pizza costs around £11.00..... Unless I have a fundamental misunderstanding of English, that's not buy one get one free.

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Grim Tim . 2023-07-18

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Ordered but they added all the things to the salad I didn’t ask for. Main issue though is the fish tank in the shop - it’s so disturbing to see big fish swimming in black water that clearly cannot breathe properly - I can’t go in there anymore because seeing the state the fish are in is so awful - if having the fish is part of your whole places look look after them it’s just cruel at this point! They have been like that for ages

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Carly Rose The Witch . 2023-07-07

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Ordered off Uber eats to then get a call from the restaurant saying they do not deliver to here even though we have had it here before when I questioned how comes it was on Uber eats for this area got told “I’m not driving an hour for your order” however it’s 10 minutes on the motorway and even the back way would never take an hour. I was only bringing this to their attention as there must be more people who have had the same situation. The man was rude told me my order is not important as he already has £150 worth of orders and is not going to bother with mine. A simple sorry would have been ok. for this we will not be eating from here ever. The food was nice last time but I won’t be travelling after that rude encounter all I was doing was asking a question.

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Josephine Hawes . 2023-06-26

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There are may be many turkish takeaways but no doubt ALI BABA GRILL is one the best i have tried so far in folkestone. Very friendly and welcoming environment, best food with best taste and customer service makes it more delicious and amazing. They have nice seating inside where you can enjoy your food. I will definitely recommend and try them again and again. Thanks very much Ali Baba.

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suhail ahmed . 2023-06-26

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Some of the best kebabs ive ever eaten. Great pitta bread and the meat is juicy. Service is also really good.

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Art Is . 2023-06-24

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Service was the worst I've ever experienced, and I have 20 years of experience of kebab shops. Shop was filthy. Avoid at all costs

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Samuel Markram . 2023-06-17

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The Chicken doner is awesome. Still good size portions with the new price increase.

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Imran . 2023-05-11

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I don’t recommend this place because of poor customer service!!

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Hameed khan . 2023-04-30

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Nice people, very good food, excellent service.

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Ben Pinhorn . 2023-01-24

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Delicious food with excellent delivery services.

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shan zeb . 2023-01-19

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Great food for the price with awesome customer service.

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Abid Khan . 2023-01-19

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These guys are awesome, always deliver before time and always wonderful quality. I've used this place before, this isn't my first time and definitely won't be my last. Absolutely 5 stars.

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Calvin Spain . 2023-01-18

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Best kebab EVER!!! Top man Amazing food! New favourite place🤩🤩🤩🤩

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philip frost . 2023-01-14

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Love the chicken kebab special! Best garlic sauce about

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Jerome Lucas . 2023-01-12

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Great food always hot and cooked well and delivery is always pretty quick

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Conner Fitzgerald . 2023-01-11

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Very decent local kebab shop. Order was prepared quickly and was piping hot. Tasty food that always hits the spot.

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Mike Keigher . 2022-12-31

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Lovely stuff great food Best in town 😋

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Ýãśšèř Śhåřâķý . 2022-12-31

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Wouldn’t go anywhere else, great service every time, friendly staff, a true bossman, portions are always very good with good flavour, never a bad experience!

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Jack Branson . 2022-12-30

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Best kebab shop in Folkestone very friendly stuffs and great service always recommend this place to my family and friends

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jehanzeb malik . 2022-12-30

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Great food, it's always piping hot and generous portions but still inexpensive. The staff are really nice and welcoming.

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Sonia Jenner . 2022-12-27

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Customer service next to none, beef kebab I'm sure it was lamb , wrap was an actual pitta !!!! Chicken wrap was alright ,

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Andrei Popa . 2022-12-20

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Meat average salad better than average Will go back

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Jacob Burnett . 2022-12-12

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Ordered takeaway at 5pm was told it would be 29mins for delivery now 6.21 and still waiting

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Trevor Fenwick . 2022-12-03

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The food is delicious it came alsmost instantly great service and it was cheaper priced than others pizza places

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Ryan Richardson . 2022-11-26

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Absolutely the best takeaway yet...spot on with delivery,,food pipping hot..and look at how much food you get ,,,brilliant

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Luke Conlan . 2022-11-13

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Great food hot friendly staff great delivery

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sian allen . 2022-11-11

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Lovely German doner fresh salad garlic sauce what more can you ask for, recommend to anyone wanting a taste sensation perfect after beers food 😃

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Shane Waddilove . 2022-09-18

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They messed up my order! And charge me more then should

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Sylwia Kasinska . 2022-08-20

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I order food arrived not completed after complain on the phone told me order was fine. Not happy at all! Not recomend

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Marek . 2022-08-20

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First time customer. Came in to the shop. Ali let me try a bit of the beef and turkey kebab. Was full of flavour. Opted for the turkey. The size is brilliant. The bread is lovely and sweet. The only downside is that when got home some of the meat was on the dry side as was been kept warm in the dish. Will not let this put me off will definitely use again. Hate to say it, ordered tonight 14/08/22. Rung and asked for a large chicken kebab and small chips. Order arrived with a mixed kebab and cold chips. Rang to complain and was told that's what you ordered a large mixed kebab. The staff member was rude and not very helpfull. Sorry Ali for the bab review

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Dave M . 2022-08-14

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Fake menu prices which Causes conflict which they seem to enjoy. Small portions, grumpy staff, soggy salad, a bad experience. Folkestone kebab house is much nicer, the sauces are amazing, the staff pleasant, the portions make sense, the police even eat there its so nice. it's owners also run the Belmont.

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Adam Knight . 2022-08-14

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Sehr guter Service, Essen lecker. Sitzgelegenheit sollte einmal erneut werden

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Marcus Klein . 2022-08-06

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No menu no prices. On staff tell one price and another tell another price I would highly recommend the following place clean and has very tasty food Name Folkestone kebab and pizza

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Arezoo sherzad . 2022-07-23

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Although there was a menu the owners were making up higher prices on the spot as they pleased. The pizza we ordered came with bbq base when we didn't ask and mushrooms when we specifically asked them not to. Rude staff.

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Maywand Amin . 2022-07-23

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We ordered on Just Eat and paid a delivery charge. Then Ali Baba Grill telephoned us 20 minutes before delivery time and advised us we needed to pay an extra £2 delivery charge before we would receive our order due to the cost of petrol. Ali Baba Grill need to remove themselves from this app if they are unable to fulfill the service offered !

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Dan Killwall . 2022-07-15

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Very nice food! Loved the service and food! Great people

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A Ace . 2022-07-11

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Googled Halal Takeaway when we were on holiday. Ali Baba Grill showed up. We were not disappointed food was Very Nice and Good Portion Sizes and reasonable prices. Would Highly Recommend. The Beef Doner wrap was very nice.

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Mohammad Belal . 2022-07-07

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Great food is great but the service is not so the delivery service is bad on 2 separate occasions they have forgot part of the order and had to call up and get it sent out which means people can’t eat together

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Donny Davis . 2022-07-01

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Truly the BEST kebabs around. Really love the beef donner and chicken shish. The bread is delicious and the salad is fresh. One small grumble... large chips was half a box of chips and disappointed with size. Otherwise, you won't regret this place. The family love it.

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Lois Cavallaro Little . 2022-06-28

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No menus or prices on display. Staff explained (in broken English) it's because they have increased all prices, and kind of shouted at me if I had noticed all the price increases out there. Yeah well I did, duh. Staff seemed unhappy that I questioned this until I was given an old menu, and verbally told about the new price. Upon paying, staff took money with a feeble thanks then performed fast 180 degree turn and went away. Rude, and illegal. FYI: Product labelling, the law: ''If you're a retailer, you must display: the price of products - this must be in sterling (pounds and pence) and include VAT where applicable. the price of a single item (the 'unit price') for products that you sell loose.'' As per reading the other reviews I see replies to customers below, never, ever, ever reply to a customer saying ''you have mental issues''. That only serves to confirm my impression of rudeness. And then later that evening, I got sick like a dog, so that's how my stomach is reviewing it.

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Manu Manu . 2022-06-17

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To quote my colleague, "the best kebab I've had" 😂

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Stanislav Naydenov . 2022-06-06

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Very delicious burger and kabab. Highly recommended.

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Musfique Chowdhury . 2022-06-02

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Was offered a free meal after complaining over the service of my meal I paid for, free meal never arrived to this day! Very unhappy.

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Don Jorginho . 2022-05-17

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Found plastic in food which resulted is a cut mouth and restaurant refused to help so reported to the council

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Bethany Giles . 2022-04-17

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Lovely food, not your typical kebab shop, my preferred takeout in town now.

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Simon Topley . 2022-04-13

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Food is hot and the staff are cool

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Mark Fannon . 2022-04-05

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As soon as your nose is tickled by the unique spìce blend used here, you would ķnow where you are, blinsfold.

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Rex Rioch . 2022-04-03

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Very good duck meat and rotary service very good and thank you very much for cleaning.

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Lutfu Cinar . 2022-03-25

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Waited 2 hours for food to arrive tonight before receiving a phone call about a load of rubbish saying deliveroo had cancelled the order and a ridiculous story blaming deliveroo for all the problems. The man on the phone was very hostile and rude, didn't help the situation. Eventually received the food cold after 2.5hrs and was forced to pay cash as they couldn't figure out how to work taking card payment over the phone. Ruined the family gathering we were at. Would not recommend to anyone, despicable business practice, no wonder they don't have a trip advisor!

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Jack Michael . 2022-03-19

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You probably have food in the fridge, don’t waste your time or money here.

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Ross Longhurst . 2022-03-19

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Waiting almost two hours now for my full order to arrive. Absolutly shocking. AVOID. Had a full blown argument with the driver down the phone so he obviously drank my drink the thief!!!!! DO NOT EAT HERE! Get them closed down!!!

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Lily 0506 . 2022-02-28

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It's really good kebab. Prices aren't high and food taste very nice.

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mic mil . 2022-02-25

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I called and asked where the chicken was on chicken shish, he said there should be two peices he made it himself. Lol

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Victoria Sheppard . 2022-02-17

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Did not like the chichen kebab but that's my mistake will order just grilled stuff next time. Salad good, quick service.

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Saira Jardine . 2022-02-12

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Friend recommended. I enjoy grilled food & salad & its available quite late. Food was tasty and looked fresh. Quick , Friendly service.

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Robert Howes . 2022-02-09

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My god, no. I left without ordering. I had a bad feeling about the guy also because of the way he talked to me as a customer. He seemed stressed or annoyed and I didn't feel comfortable waiting for food being prepared. As a German I have high standards when it comes to kebap meat. Kebap meat served in the UK is of the lowest quality available usually. Even the avarage German Döner meat in Germany isn't gourmet quality. But it has a higher meat content then the mushy kebap meat sold in UK take aways. If you know the difference you can see it just by looking at the roast. That's why I avoid eating kebap in the UK. Due to the reviews and the fact they offer German döner, I wanted to give it a try and I had great expectations. Unfortunately, the meat there wasn't my expected standard for a german döner. Go have a look and try yourself. But you definetly won't get the German Döner experience exept for the turkish sesame flad bread they hopefully use. If you don't know the difference you might still like it.

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Gala Axy . 2022-01-22

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Ali baba grill is the best Halloumi and falafel wraps in Folkestone, great value, amazing salad and sauce selection, really helpful friendly service, gave my daughter a free lollipop too. These guys make great food. Highly recommend

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DAN JOYCE . 2022-01-20

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Always soo fresh& delicious/ Absolutely 11/10 Recommend again&again!

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Lewis Hodgkinson . 2022-01-16

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My chicken burger was nice, I like the fact the salad is free inside the burger.

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Godchild 777 . 2022-01-11

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Really tasty kebabs, burgers and pizza. Very nice and welcoming staff. Really appreciated when was advised that saliami on pizza is not halal but everything else was. Thank you!

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Lina Ja . 2022-01-04

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Worst food and customer service ever! Will never ever order or recommend this place

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Christina Reilly . 2021-12-31

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Best kebab In folkestone, when you Need food after hours, this is the place to go. Exceptional food and outstanding customer service. Highly recommend.

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Charlie Robinson . 2021-12-30

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I've recently moved to FOLKESTONE and used these guys 😳 oh my god this has got to be the best ever !! We've tried alsorts of lovely things from the menu and I can honestly say mmmmm,mmmmmm😋👍👌 keep up the good work fellas , you're smashing it 👊😁

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MICKEY BORMAN . 2021-12-19

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Excellent customer service! Brilliant food portions! Very good prices. Will be using again and again best shop around (and I've been to many). Thanks guys keep it up!

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Shane A . 2021-12-17

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