Bridge Stones of Potter in North Norfolk

We had our annual Christmas Dinner that we have here at Bridgestones. I was greeted at the door by a friendly smile and asked how my day was. Taken over to our beautifully laid up table in a lovely warm, festively lit buzzing restaurant. All the staff looked very attentive and it was actually nice to look around and notice all the staff carrying out there duties. They done miss a trick! Food was served, piping hot and delicious. Their gravy !!!! You must try it! We had 3 courses, and all was cooked to perfection. Will definitely recommend and book for next year!

Visited in quiet season. Restaurant about 40% full. Ordered four meals and coffee. Three meals OK. Burger was cold in middle. When cut, we could see it was uncooked with red juices in middle half (see photo). We made our server aware. Having lost confidence in their ability to serve safe food - we declined a replacement and offered to pay for just the chips that came with the meal. No one spoke to us but they did charge us for just the chips ~ £4.50 Cooking a burger until the centre reaches a safe temperature is a very basic part of food safety. Failing to do this is inexcusable. If you or any member of your party is old, young, pregnant or their health is in anyway compromised - you should take precautions to ensure the food served here is safe before you eat it. Look after yourself first and don't expect staff to operate in a safe or considerate manner

Sunday morning 19/11/24. After a long walk over the broads we decided to grab a coffee for the walk back. Totally confused by the signage. The sign at the door says "Order takeaways from the serving hatch" But the serving hatch displays a sign that says "Come on in, we're open" ?? So we waited at the hatch, 2 minutes, 3 minutes, 4 minutes. Nothing. Decided to go in and ask if we could order inside? Nobody in the queue inside, instructed by the lady on the till to wait outside. So back outside we went, I rang the bell at the serving hatch, ignored for a full 6 or 7 minutes. Still nobody in the queue inside. Again, I rang the bell, this time quite loudly which seemed to make a few of the staff standing around jump! Finally someone opened the hatch. The lady stated very abruptly "You can come inside to order coffee" to which I explained we'd been in and asked and was told to go back to the hatch, where we'd been standing for over 10 minutes now. To which she replied very sharply "We're very busy sir" I again looked at the counter, still nobody in the queue. I replied "Yea, it looks busy" To which she said "Do you want coffee or not"? again very sharply. I declined the invitation as I thought her attitude would curdle the milk. So we went next door, Flour & Bean where it did seem very busy but the staff were friendly & efficient and the coffee delicious. I refuse to be ignored & spoken to like a child while trying to spend money at your establishment.

Popped in for a Sunday roast, beef and turkey roast dinners. Absolutely gorgeous, very tasty and good value for money. Exceptional pudding after as well

Whist staying in the area we have visited twice, once for a main meal and the next for coffee and cake. It is a fantastic place to visit, staff very friendly and helpful. The main meal was great something for all of us and the coffee and cake was delicious the portion sizes are massive. Definitely worth a visit.

Went every day on our hols and every member of staff who served us were a total delight ,sat in the dog house with lexi and the food was top notch see you next year

Brilliant , went out of our way due to a previous visit. Good food , good portions , wonderful cakes had to take some away again , would definitely visit again ,

Come to this cafe everytime in Norfolk,5th visit this year, been plenty more times over the years. Very good choice of food and cakes at very reasonable prices. Very clean and friendly staff, can get very busy but worth the wait for a table, they also do takeaway.

When you are looking for a breakfast stop this little tea room is a must. A delicious full English breakfast. All washed down with a large hot chocolate. For those that need Gluten Free, there is a GF breakfast and a separate GF menu.

We moored at Potter Heigham and wandered over the bridge and found this lovely place. A warm welcome the staff were very friendly and attentive. A good choice of homemade cakes which were lovely although large portions. Well worth a visit, they have an extensive menu and all the food looked lovely.

The food was on point, the staff were so friendly and the experience was amazing. We are here as a family for an early breakfast before a boat ride. The selection of homemade food was incredible. We visited with 3 children and a baby and were welcomed with the staff being really friendly with the kids. A must visit and we have found our new Sunday morning spot.

Wow a small and large fish n chips The small was larger than the plate and surprised my wife. Really hot and freshly cooked with beautiful batter

What a lovely restaurant. We visit every time we are on the broads or holidaying in the area. From the friendly welcome you get when you walk through the door right up until the second you leave. This is the second time we have had a cream tea. The first time a couple of years ago in the restaurant, this time as a takeaway to take on a day boat. (The chocolate covered strawberries are heavenly) What can I say?! Absolutely fantastic food. Very generous portions that will keep you going all day. Tasted delicious and looked wonderful. Their cakes are something else again, a cake lovers paradise. If you are in the area I highly recommend you pop in for a cuppa and a cake, or maybe lunch. All their food is really good. We stayed in the boat yard opposite and visited often throughout the week. Well done Bridge Stones! Excellent service, amazing food and a welcoming environment. I can assure you we will most definitely be back!

We thought we had missed lunch,but to find this wonderful welcoming place open and busy was perfect . Having a large dog with us was no problem as we were shown The dog house . A tucked away side room where our Fern enjoyed the company of two other dogs . We all had haddock and chips. The fish was a large potion with the most delicious light batter & perfectly cooked . The puddings and cakes looked fab but our we were full from the generous portions . Note to self - perfect detour from our base in BACTON . Great service as we popped into the main cafe to compliment on the food and service . We will certainly recommend to others

Absolutely terrible food, the toasted sandwich was dry & had no colour to it what so ever, I’m not sure the bread had even been toasted at all, no filling, we were very disappointing indeed, the chef was picking up food with his bare hands & wiping sides of plates containing food going out to customers with a dirty oven. I messaged Bridgestones twice with my concerns regarding the food we had ordered that day hoping to get a response from them but they just completely ignored both my messages, I have been in the catering trade all of my life so I am well aware of standards etc & astonished to see this establishment has a 5 star rating, I will leave it at that!!.

Always make a point of visiting bridge stones when in potter heigham or any where near lovely atmosphere very kind friendly staff imaculate toilets food is the best around give them a try you will not be dissappointed

My husband and I come here every year for Christmas lunch we generally bring our grown up children and their partners, but they couldn’t make it this year We had a very good Christmas lunch I had Turkey and my husband had Beef the portion was very good plenty of meat presented in a large Yorkshire pudding accompanied with roast potatoes, roast parsnips, sprouts, carrots, peas and pigs in blankets, there was gravy on our plates but we asked for an extra jug and they were happy to oblige. The food was nice and hot and the table decorated with Christmas crackers, and the decorations in the cafe were beautifully done, we couldn’t manage pudding but we did take some delicious cake from the cabinet home. Definitely will be coming back here in the new Year congratulations James and your team 10/10

We travelled from King’s Lynn to Winterton on Sea to visit friends . Having had some good meals at Bridge Stones over the last 5 years we decided to take our Friends who had never been . One had Breakfast then three of us had the over 60s Specials @ £9.95 each two cod & chips I had seen bigger fish fingers very disappointed. And the Scampi well more like a child’s portion . Will never have an over 60s meal Again here . Would far sooner pay the £13.50 for standard cod & chips absolute rip off . We needed a desert as still hungry . My friend had one small bottle of Larger only 330 ml @ £5.50 !! Another rip off . For that I would have expect a 500 ml bottle / can . The Service was abysmal no one seemed to know what the other waitresses was doing ! Yes they was busy it was 1.15 pm . But no Excuse . No one said did you have a nice meal was everything Ok . We done a 140 mile round trip to visit Bridge Stones ! Won’t be doing that again Fishers at Hunstanton knocks Bridge Stones into a Tin Hat !!

Nice clean restaurant with a friendly warm welcome. Service was prompt and friendly too. Quite an extensive menu. We both had a Sunday Roast (me beef and my wife the chicken), with the normal trimmings and selection of sauces. Oh and a pot of tea which was just right. Food was well cooked and plentiful, especially the half a chicken !!, so no complaints. Only areas giving food for thought was that, given the size of the portions, the plates could be bigger. Secondly, and I don't know how you would resolve this, the cold draft that comes through the door when open was off putting. Mind you that could be helped by some people having the common sense to move inside and close it !!

Taken here for a surprise on my 60th birthday by my friend and daughter . Had afternoon tea which was absolutely delicious and plentiful, so much so we had to take some home . Staff were lovely and made sure the teapot was topped up . Would highly recommend and will be back to try the main menu .

We stopped for lunch as a family of five including two mobility impaired older folk. The staff couldn't have been more helpful and accommodating, even though the place was busy. And we soon found out why it was busy, as the food was truly excellent - honest British dishes like fish and chips and a steak and Stilton pie all done to perfection. Great service and a great atmosphere. We'll be back any time we're in the area!

Excellent breakfast today hot and tasty beautifully cooked egg nice and runny excellent quality and value for money I had side order of mushrooms and got 3 large ones my husband had an extra sausage breakfast for two with pot of tea £26 very tasty excellent keep it up James and the team

Food was amazing and service was great. Very sweet garden and sitting area which is very dog friendly and gave us a carrot for our dog

Had a great breakfast here after dropping off our hired boat. Friendly team and great service. We also bought cake for later - delicious!

We spent a lovely week on the Norfolk Broads, for the sixth time, and we always spend a day in Potter Heigham so we can visit BridgeStones for a lovely meal and a cake from their selection of delicious treats. We’ve never been disappointed. Now we’re about to make our way home to Kent, we’re here again, and will be back in 2024

Visited today following a recommendation. We brought Teddy the golden retriever along and sat outside, had a look at the menu and cakes and the process was very smooth and food and drinks were ready within 10 mins. Cakes were delicious and the Latte was as nice. Highly recommend

Quite an exceptional brunch experience. The food is cooked perfectly and the staff are warm and friendly.

We stopped over for a coffee after a visit to potter heigham and after seeing the menu we booked ourselves in for an afternoon tea the following day. The service, food and setting were superb. We treated ourselves to a bottle of prosecco as well which finished the whole afternoon off so well. Will definitely do the same again. Well recommended.

Excellent service and food . Served with a smile and was piping hot. Husband had the all day breakfast it looked delicious and presented nicely. I had the double toasted cheese,ham and pineapple toastie it was delicious sorry when I’d finished it.

Friendly and efficient service Extensive menu for breakfast and lunch Fabulous cakes Comfortable environment Service with a smile Everything cooked well and delivered quickly Highly recommended

Great food and service, called in for a cake and cuppa, would definitely recommend. Great staff and great service. See you again soon.

Called in for breakfast and were greeted by friendly ladies.Ordered and food quickly arrived and was very tasty and good portions. The place was very clean and comfortable chairs. Really enjoyed our meal and will be back.

Although very busy they still accommodated us. The service was very good and the food delicious. The staff are very pleasant and attentive.

We hadn't pre booked as required and arrived before 2.30 when they serve afternoon tea. We kindly asked if it was possible to get afternoon tea for two. WOW!!! They pulled out all the stops and within about 15 minutes delivered to our table the most abundant of feasts!! Sandwiches of our choosing, salad,coleslaw, crisps, cheese scones, fruit scones, jam, cream, chutney, the most delicious strawberries dipped in chocolate, grapes and beautiful sponge cake, Apple & cinnamon. Well we had to take some of it with us because we couldn't eat it all!! Amazing tea along with great service, all the staff look busy & happy, what a great place. All the food that was being served around us looked delicious!! We'll definitely be back!!

Disappointed earlier in our break when we couldn’t be seated as 4.20 was too near closing, we called again today, for lunch this time. Place was very busy but service good. Enjoyed toasties with coffee followed by a massive slice of Nutella cake. Fruit scones looked so nice we picked some up too

Staff are so attentive and friendly….food is amazing and very reasonably priced , the restaurant is immaculate and the cake , well that’s on another level . We enjoyed the cake so much we had our daughters birthday cake made here and that did not...

Lovely food, great staff and efficient service. Visited many times and always been a lovely experience.

Dropped into this cafe after a long walk. A really good menu choice and an AMAZING selection of cakes. Cafe was very busy (half term) but there was plenty of space. Service was prompt. I had soup - which was homemade and delightful. Followed by...

The best place to eat in Potter Heigham by far! Always a great experience! Cake is a must have. Absolutely delicious!

Fantastic service. Beautifully clean Had thick shake and cake the cake was out of this world and a very generous slice too. Enjoyed it so much coming back with my daughter and son in law for lunch tomorrow. You should be very proud of yourselves...

So disappointed! We went for a meal last week. 4 adults. We ordered 2 x Fish & Chips / peas 1 x Small Fish & Chips 1 x Chips with cheese 4 x hot drinks The total was around £63!!! The meals were average at...

Been to this place on Sunday early lunch time and what can I say very rude staff saying you can't seat there as it reserved tables as it was busy told to go to the back to see if there tablets there and 2nd staff...

Love love love this cafe. I come here every time I’m in Norfolk and the food never disappoints. I had a hot baguette but wanted to change filling around a bit which wasn’t a problem. The staff are all friendly and welcoming. I would 100%...

Great cafe. Good service, nice coffee and an excellent selection of cakes. Excellent stop if boating on the Broads. Recommended.

Lovely place. Friendly staff. There was lots of choice on the menu, the food was great quality. We will definitely visit again when in the area.

Came for afternoon tea On a busy Saturday afternoon. Couldn’t have asked for a better place to have afternoon tea in norfolk ! The staff were lovely and went above their way to make sure everything was ok . I come to potter heigham a...

Started the New Year off with a visit to Bridge Stones at Potter Heigham on the Norfolk Broads. We had coffee and tea first and then went for a walk before returning for a delicious lunch. This place is lovely with excellent staff, very friendly...

Good was really good and very tasty, service from the staff was polite and smooth, . The price was reasonable as the quality of the food was very good

Came here in August 2021 with our granddaughters and loved it. Returned today with granddaughters and daughter as well. So pleased to see it was open. Wonderful welcome and every single member of staff was friendly, amazing array of cakes to choose from and fabulous...

If you’re looking for somewhere for a piece of cake then look no further. The cakes on offer are all home made, incredible and tasty. Also very reasonably priced! Service was excellent, a very friendly warm welcome. The choice of cakes was extensive. Hot chocolates...

A lovely cafe on the Norfolk Broads. Friendly staff, great choice of lovely food and the cakes are amazing. Definitely worth a visit

We were greeted by a lovely friendly lady who made us feel welcome straight away. We ordered 2 scampi dinner’s and also the posh fish finger sandwich. My Son was able to swap his chips for sweet potato fries no problem, which was a nice...

Thank you so much for the wonderful birthday cake you made for my daughter, everyone’s reaction was “wow!” It tasted as great as it looked and made the occasion extra special.

Nice tearoom/restaurant in potter heigham.tea and cake lovely. Fairly good menu other people’s food looked very tasty. We didn’t eat as had large breakfast earlier.Busy at 2pm on Monday in October! Staff were all very welcoming friendly and helpful.would happily go again if in the...

My husband and I were on holiday across the road. We have visited here before and were not dissapointed. As before we were greeted with friendly smiles. We had coffee and a light breakfast, a roast on Sunday and also pre ordered the afternoon tea...

A very friendly welcome. The service was excellent, the scones delicious and very good coffee. Wonderful selection of cakes.

Extremely helpful staff and a fantastic roast dinner too. A place that I would gladly go back to. My friend was on a mobility scooter when we visited. They took the scooter out of the way for us and brought it back on leaving. The...

This place is sooo lovely it’s unreal. From the decor, to the food and drink and warm service, it’s a real delight. Plenary of options for food and drink and very generous portions. The cakes are to die for and great ice cream at the...

Great to return, Food still as fabulous. Staff are a little rushed and stressed. A few mistaked were made.

We were on a boating holiday starting from Potter Heigham for my 50th. On the day my family had arranged for a fantastic chocolate and Strawberry birthday cake, handmade by the fabulous Maxine. It was utterly beautiful, moist, rich but not over sweet. I cannot...

Visited today for afternoon tea with my partner at short notice, staff were absolutely lovely and couldn’t do enough. As for the afternoon tea itself, all food was fresh, homemade, plentiful and of a very high quality. We even had strawberries dipped in chocolate! Would...

Lunch with friends . Superb. The best ploughman's I have ever had. Friendly service, spotless. Very busy but this did not affect the service in the slightest. All meals came out looking amazing and plenty of it. All food is locally sourced and fresh.

Food is always excellent, great service, a whole cabinet full of home made cakes, scones and treats. Home made sausage rolls are awesome. There is a dog friendly space as well - gorgeous views of the river. Definitely a must do when on the Norfolk...

We have stayed in Potter Heigham over the last week and had several visits to Bridge Stones for yummy breakfasts, cakes, and ice creams. Lovely food, excellent service, and the place is beautifully clean. There is a doggie area outside as well so all welcome....

We have made several visits over the years while visiting my sister and husband who live in Winterton. Great service and great food with the most amazing sausage rolls. Tables cleared so quickly to enable customers a table as soon as possible. Great flat white....

We went here yesterday and have to say we won’t try it again even though was last night of our boating holiday. I had the roast chicken it was very dry and tasted like it had been lying in heat for quite some time, it...

Had an amazing afternoon tea. We are regulars at Bridgestones and always looked after. The staff are always so friendly and helpful and polite. Despite being so busy they were great with their service offering unlimited tea. The taste of the afternoon tea was amazing...

This place used to be lovely for food & after the pandemic I couldn’t praise it enough. Now it’s just run of the mill. Food is ok and staff not quite as nice as before. The one thing I really liked previously was home made...

Oh my what a wonderful place, ordered afternoon tea for take away AMAZING food 10/10, FANTASTIC service , nothing to much , lovely lady helped us carry it to the car , would highly recommend this treat ! Thankyou to all the great staff See...

Just had a lovely meal in this restaurant, portion sizes were generous, food was excellent...especially the cakes...and the prices were very reasonable. Staff friendly, toilets clean, will visit again.

Called in this place after spending our first night in the boatyard (a short walk to this place) The staff on duty were SO pleasant & polite!! Had breakfast (takeaway) muffins, oh so tasty & freshly made. Took sausage rolls for our lunch, again very...

Thank you so much for the fabulous takeaway afternoon tea. From the freshly made sandwiches, to the homemade cakes, scones and sausage-rolls, we couldn’t fault a thing! It was my husband’s s first ever afternoon tea and he’s already said when should we order another...

So I booked an afternoon tea for my local WI for 23 people. The service and communication were faultless, and the actual afternoon tea was both good value,beautifully presented and very filling. I would definitely recommend and have used before to cater for a wedding...

Well very pleased too see this place still open I through it would be because visited years ago and it was wonderful spoke too the chef who has take over from mum and dad and still very high standards home made cake and dishes responsible...

Wo gibt es das: ein extra für Hunde und deren Besitzer gebautes Gartenhaus, damit auch diese bei Regen unter kommen...

I recently visited Bridgestones along with some friends. We could not fault it! The staff were extremely friendly and welcoming! The menu has a lot of choice and something for everyone. I had a toasted sandwhich with was very nice, followed by a very delicious...

Visited Potter Heigham for a stroll along the river and for some fish and chips. We ordered takeaway cod and chips from Bridgestones. The staff were excellent, welcoming, friendly and courteous. The facility is very attractive. Unfortunately when we unwrapped our fish and chips the...

Excellent food and service, great for our four legged friends with their own special "Dog House" perfect.

A lovely cafe with friendly staff and excellent food. We all had the cooked breakfast, which was tasty and plentiful. While we were eating they were cooking scones and cakes which smelt and looked delicious and very tempting, but as we were so full up...

I live locally and was looking for someone to eat with my Mum and Daughter. I suffer with a range of intolerances and I spoke to Chloe who was absolutely AMAZING!!! She went above and beyond!!! Thank you so much Chloe! You are a Queen!...

I popped by recently to try out their cakes as I'd heard very good things about the place. Purchased quite a large selection of cakes and brownies for my family. Unfortunately, as good as they looked, we all thought the same. They tasted quite mass...

Haddock and chips x 3 followed by desserts. Portion sizes generous but not overwhelming. Very busy (which s a good sign) but didn't have to wait very long. Not cheap, but good value and an emphasis on quality. Recommended.

You cannot fault, the food is excellent well presented and staff attentive,even when they are very busy.

Impulse fish and chips, Cod and Haddock meals, cooked to perfection. The visit was excellent from service to meal. Highly recommended on your visit to Potter Heigham

Lovely food and great friendly staff! We came as a family of 10 people and were seated together. Highly recommend the steak and kidney pie. Will be returning when we come back to the area!

5 of us booked in for afternoon tea 🫖, purely based on knowing their coffee and cakes were yummy and we weren’t disappointed AT ALL!!! Between us we’ve had A LOT of afternoon teas and this is definitely one of the best. I even brought...

We started our break with a lunch time meal, having been to Bridgestones on a few occasions while having a boating holiday on the Broads previously. We’ve always had a beautiful, tasty and filling meal here, and had no qualms in visiting for our Christmas...

We visited today and sat in the dog friendly room. We ordered a sausage bap and a bacon bap. At £3.95 each they were not cheap. However, what came was absolutely terrible. Very cheap baps, very stodgy and next to no filling in them. The...

Went here after a long walk along the river. It was spotlessly clean with really old fashioned decor. The staff were friendly and attentive. It was busy which speaks volumes for the establishment. I live in Kent and this is the best tea room I...

Very noisy and busy even though it was November - not a pleasant eating experience. Must be dreadful in the summer

Fabulous food with attentive friendly staff. The steak and kidney pie was homemade and tasty as was the vegan burger. just what we needed after the 6 mile circular walk .

8 of us enjoyed a lovely breakfast here when we moored at Potter Heigham for the night - staff were so friendly, service was good and food delicious - things that are quite hard to find in these times! There was a wonderful display of...

We often call in here for a bite to eat.last time, we both had fish and chips.Lovely,fish nicely cooked good portion.Staff always very helpful

Called in here after exploring the broads , It was very busy but there was lots of staff who were very quick and efficient very friendly and helpful, I had a jam and cream scone absolutely lovely, fantastic display of cakes , lovely and clean...

As part of our staycation at Potter Heigham, my friend and I treated ourselves to afternoon tea at Bridge stones. We have quite a few over the years, but I must say this is by far the best that we have had! Included in the...

I treated my grandparents to an early lunch. On arrival the staff were friendly but not over bearing. It was busy but you could tell they take pride over keeping it clean, tidy and well presented. The menu suits a variety of tastes and it...

Wife and i have been before,however not for Sunday lunch.food hot and tasty, staff very good at there job quiet and efficient. No fuss food.willwe goo back yes.

Have been lots of times, always very good. Efficient staff, tasty meals, gooey cakes. Booked afternoon tea this time - amazing! Pictures looked good, food nicely presented, all extremely tasty. best cream tea ever. Went back Sunday and had fish & chips - best ever,...

We asked for a take-away afternoon tea to take on a day boat the following day. My wife has gluten free foods and we went through the best options with Toni from the kitchen. She couldn't have been more helpful. The following day, I collected...

We visited for a quick pit stop lunch. We had the homemade ham, turkey and leek pie and the hunters chicken. Both delicious- large portions and very friendly and kind staff. Will definitely be returning 🤩