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3.5

Based on 948 opinions finded in 2 websites

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Nº 2334 in 2913 in Edinburgh, City of

Nº 358 of 413 British in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..rollcookedeggsfishcheesebaconchickencoffeeegg

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Ivan was a delight as a waiter. Very kind, efficient and easy to accommodate any requests given to him.

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Sandy Vacy-Lyle . 2024-11-02

MORE AT Google

I had some time to kill and was hungry, so I decided to eat here. First of all, the self-ordering system didn’t work. When I went to the desk where the bartender was standing, he said that the chef was on a break and would be back in 30 minutes. So, I waited, but nothing happened. The chef was basically just standing at the bar, talking on the phone, and occasionally doing some cleaning during that time. After about 45 minutes, the bartender and chef took all the menus from the tables without saying anything. There were also a couple of other people who had been waiting for quite a while. After an hour, I went to ask if the chef was ready to cook. The bartender looked at the chef, who was standing near him, and he just shook his head. So, they made us wait and didn’t even bother to say that no food would be served anymore! Very unprofessional and ignorant staff.

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Terslaikka . 2024-11-02

MORE AT Google

Ivan is very attentive and fast!

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Tanja Überall . 2024-11-02

MORE AT Google

I didn’t eat here, but my service at the bar was fantastic. I was served by Kenneth who was very polite and chatty. I am not the most comfortable flying and he put me right at ease. Will definitely be looking out for him the next time I fly from Edinburgh. Thanks K Teigan

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Teigan Ramage . 2024-10-31

MORE AT Google

Ivan was friendly, professional and answer to all my request. Thank you V

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Valerio Romano . 2024-10-29

MORE AT Google

There is no way this is a double of Baileys. They shortchange you and charge an exorbitant amount.

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B W . 2024-10-28

MORE AT Google

We chose Bridge & castle bar because it is clean and bright, very spacious for 3 luggages next to seats. Is a scan and order service but we are very happy to have Ally offer his service while we are submitting our orders. He is very friendly and attentive Thank you Ally. Each table is nicely spaced and some tables have 3 pins charging ports. Food and beverages are served hot and quick. Highly recommended especially if you are early for your flight.

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Wie Leng Chan . 2024-10-28

MORE AT Google

Tried the haggis cheese burger and fries. It was really good!

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Olivia Toh . 2024-10-26

MORE AT Google

Pretty good for an airport restaurant. Really gets the job done when you have to wait for your plane. Very friendly service.

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Loic Lagarde . 2024-10-26

MORE AT Google

Food was hot and delicious. Staff polite.

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Renata Ivachnova . 2024-10-26

MORE AT Google

Pleasant atmosphere, clean and surprisingly quiet for the location. You can order via qr code, which was easy. Food and drink arrived quickly and was simply delicious! Very friendly staff who make you feel welcome. Thanks!

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Elisa S . 2024-10-25

MORE AT Google

Solid scran. Quick service. Nice atmosphere.

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Alex Chinery . 2024-10-24

MORE AT Google

Lovely friendly staff, very helpful & the Scottish breakfast went down nicely. Thank you 👍

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Alison Howe . 2024-10-24

MORE AT Google

Great service and chat from Ivan great guy

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David Speirs . 2024-10-23

MORE AT Google

Thank you for having me! Friendly staff and perfect spot to grab food or a drink before your flight!

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Rich Coughlan . 2024-10-21

MORE AT Google

I arrived Edinburgh Airport early so i had to look for something to eat. There are few coffee shops, restaurants but Bridge & Castle Bar caught my attention. It was the best decision that i chose Bridge and Castle bar👍. The Cheese & Bacon Chicken Burger was tasty. Their service was awesome. No difficulty in ordering. Atmosphere was pleasant. The place is not crowded. I enjoyed chilling while waiting for my flight. Recommendable!

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Jel . 2024-10-20

MORE AT Google

Oluwayemisi customer's service is outstanding, she has a receptive attitude and her level of patience is worth emulating.

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Nelson Adeleke . 2024-10-18

MORE AT Google

Oluwayemisi is an outstanding customer representative, very attentive, patient and cheerful.

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Paul Bethel . 2024-10-18

MORE AT Google

Yemi, very courteous, kind and friendly, excellent service

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Adrian Pirtia . 2024-10-17

MORE AT Google

Yemi was very engaging and helpful during my visit

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Sharon Marr . 2024-10-17

MORE AT Google

Vist on 16/10/24 at 14.30 member of staff (oluwayem) was very rude. When starting to order my meal and drinks. I was told to wait so she could a tell other member of staff who was at the otherside of the bar that he needs to go faster. When ordering they was no eye contact from her at all. After I order my meal I was told the total price without any politeness at all. The total was £30.67 so I handed £41.00 , Oluwayem then look at the money i gave her and try to give me back my £1 and said that I would be getting coins back anyway I try to explain i gave her £41 so I could have a ten pound note back and the rest of my cash back. Oluwayem then that a annoy look on her face and roll her eyes . At this point a other member of staff who overhear came by to help. Oluwayem then handed me a £10 note rest of cash back. Oluwayem then said" I told him that he would get coins back" before walking away. I was shock she just walk away. The other member of staff try her best to apologise and told me she would speak to oluwayem. I really hope oluwayem gets more customer service training as she really needs it.

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Joseph Cook . 2024-10-16

MORE AT Google

Nicer option to dine in the Edinburgh airport

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Tierre Allen . 2024-10-15

MORE AT Google

Delicious Scottish Salmon and Eggs, Americano, and kind service: simple and lovely

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Arik Vega . 2024-10-15

MORE AT Google

Served by Iyan. He saw my uniform and checked if I knew about offers for fellow airport workers. I did not know so thank you to him. Coffee also very good.

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Craig Robinson . 2024-10-11

MORE AT Google

Perfectly adequate in the context of airport catering, and probably as good as Edinburgh can offer for a cooked meal. Wine was good.

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John Hartley . 2024-10-11

MORE AT Google

Amazing only stoped for a coffee the staff were amazing and had the best laugh ever

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Fiona noble . 2024-10-11

MORE AT Google

We did enjoy the food here while waiting for our flight! Especially the nacho, good taste! Thanks Shawn for the help!

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ken wei . 2024-10-09

MORE AT Google

Nice place for a quick lunch before departure.

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Ying Zhang . 2024-10-09

MORE AT Google

The staffs are friendly and it’s very near to departure gate. We ordered a vegan nachos and it tasted surprisingly delicious!

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JingXuan Yap . 2024-10-09

MORE AT Google

Pleasant place to get a bite before security! Staff was very nice and food came out fast.

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Helen Kim . 2024-10-09

MORE AT Google

Great place , great staff . Fraser is terrified of Australia already 😍

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neil maclean . 2024-10-09

MORE AT Google

Great food and a fresh cold pint

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bigPK82 Kerrbear . 2024-10-08

MORE AT Google

Temi as excellent, super service

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Kevin Ingram . 2024-10-07

MORE AT Google

Kenneth is such a friendly guy, great service with the Kenny Smile! 🏴󠁧󠁢󠁳󠁣󠁴󠁿😁

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FINOLA FAHEY . 2024-10-07

MORE AT Google

4 hours to spend at the airport and this place drew me in with it’s welcoming space with a surprisingly snug feeling despite busyness and noise everywhere else. Friendly staff. Shaun in particular was very approachable, chatty and kind. I just had a latte (sadly no decaf from the espresso machine).

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Ruth Scorey . 2024-10-06

MORE AT Google

Kenneth was amazing, friendly and very polite

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Richard Malster . 2024-10-06

MORE AT Google

Lovely meal at the Bridge & Castle Bar and Kitchen. Quick service and the food was delicious.

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Ashley Birrell . 2024-10-06

MORE AT Google

Just what we needed after a long flight. Will be back again. Crisp pints of iced water and enough brown sauce to make any Scot proud, flowed like a Highland stream. Good burger. Good spot for people watching.

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Matt Beauchamp Buck . 2024-10-06

MORE AT Google

Yemi is fantastic. She has good customer care. I enjoyed my Time at Edinburgh airport when i was in transit

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Remus Chunda . 2024-10-03

MORE AT Google

Yemi- very good customer centric, friendly. Charming. Very prompt in serving customers

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Jonathan muli . 2024-10-03

MORE AT Google

Had food here with my family before our flight. There was a load of little flies flying around, the barman was a helpful as a toaster in the bath. And the food ok at best and given the price we paid I’d of expected a little better service and better quality food I won’t eat or drink here again!!!!

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Lee Wilson . 2024-10-01

MORE AT Google

Food was lovely, very filling. Only thing we weren’t to keen on was using the app to pay. It took to much time and couldn’t am mend anything that we needed.

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Courtney Samson . 2024-10-01

MORE AT Google

Friendly helpful staff. Food lovely

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Sandra Medway . 2024-09-28

MORE AT Google

Yemi was very kind. Thank you YEMI!!

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thad evans . 2024-09-27

MORE AT Google

Yemi was super kind and efficient in rendering her duty. Absolute pleasure to be served in Edinburgh Airport.

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Charles Langoya . 2024-09-27

MORE AT Google

Great service, with a smile. Yemi is a credit to the bar

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Eddie Travers . 2024-09-27

MORE AT Google

Very fast service with courteous, friendly staff. Food was excellent, and good value for money.

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Jane Brilliant . 2024-09-27

MORE AT Google

It was very wonderful and nice service. Thank you, Yemi

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عبدالله الغامدي . 2024-09-26

MORE AT Google

♥️♥️♥️🙏 Something special and nice yemi

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Naif Alghamdi . 2024-09-26

MORE AT Google

Mena was a blast!! Lovely heart on top of the Guinness ans started the holiday right - even guessed what I do for a living!! True genius

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Joe Clark . 2024-09-26

MORE AT Google

Wonderful service from Tiago. Made our wait at the airport bar a pleasure :)

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Nichola Smith . 2024-09-26

MORE AT Google

Yemi, thank you very much for your service and those beautiful smile. It really made my day. You are good at what you do

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GD S . 2024-09-26

MORE AT Google

Very nice place. Yemi was very Kind.

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Felix Hopf . 2024-09-23

MORE AT Google

Yemi was a pleasent Server thanks

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Patrick Ptze . 2024-09-23

MORE AT Google

Need to be able to order using cash and EFTPOS

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Eilidh-Joan Hainsworth . 2024-09-23

MORE AT Google

Such a poor breakfast. £43 for 1 bacon roll, 1 poached egg with avo on toast (toast was so soggy I couldn’t eat it), Bloody Mary the worst I’ve ever had. Simply vodka and tomato juice. No flavouring, spice, garnish. I did raise our disappointment but simply got more of the same.

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LMF Today . 2024-09-23

MORE AT Google

An early start meant I was famished, so a bacon roll prepared by Alex was just the job! It arrived promptly and was very tasty. I was served by a cheerful, pleasant young woman. Not a bad start to my journey!

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Jane Phillips . 2024-09-23

MORE AT Google

I give 5 stars for the service because of Shaun. He is the most caring staff in this restaurant.

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Hioian Lao . 2024-09-22

MORE AT Google

Veeeeery unfriendly!!!!!! Never again... The “nice” man behind the counter (dyed blonde hair) snapped at us and ran away during the conversation!! Never again!

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Kim Häfeli . 2024-09-22

MORE AT Google

Had 2 pints of Guiness while waiting for my friends to arrive. Everything was perfect and the staff was very professional

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Fafkun . 2024-09-21

MORE AT Google

Didnt have food, had a few drinks and the bar man Kenneth couldnt have been more chatty and helpful. Asking us about where we were flying too and giving us tips for when we are there. A man who truly loves his job! Thank you

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Feuna McIntosh . 2024-09-21

MORE AT Google

We (Mr & Mrs Smith) were welcomed by Kenneth who went the extra mile to get us the two full breakfasts we had been looking forward to after a long early morning drive to the airport (despite the fact that they were only serving breakfast rolls officially ;). Kenneth was a great front of house person… welcoming, friendly, effectively helpful and just the right of personal. Good start to our trip.

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Louise Smith . 2024-09-20

MORE AT Google

Yemi is a great and lovely waitress! I had a great experience at the Bridge & Castle.

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Fernanda Bastos . 2024-09-20

MORE AT Google

Excellent service, delicious beer! Great experience before our flight at Edinburgh airport

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Letícia Villar . 2024-09-20

MORE AT Google

Breakfast in lovely surroundings Excellent food Amazing friendly but professional staff Would certainly recommend Frances & Andy

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Frances Mcallister . 2024-09-20

MORE AT Google

Yemi was very friendly and helped us with our order and to get the food fast. Thanks!

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Laura Sch . 2024-09-19

MORE AT Google

Yemi is great, she deserves a lot of credit for the work she does!

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Paul Harrod-Welch . 2024-09-19

MORE AT Google

Yeti is great give her a raise!!

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Lee Hersey . 2024-09-19

MORE AT Google

Yemi Absolutely amazing service

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al plummer . 2024-09-19

MORE AT Google

Very nice service, thanks to Yemi !!

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Florian Marx . 2024-09-19

MORE AT Google

Served by a lovley young lady Lemi

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Don Parry . 2024-09-19

MORE AT Google

Struggled to find the veggie option, staff very helpful, friendly and assistto order.

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Dawn Riddell . 2024-09-18

MORE AT Google

Great service and a really nice full Scottish breakfast with the optional haggis.

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Paul Anderson . 2024-09-18

MORE AT Google

Brilliant service from Kenneth, very polite and welcoming.

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Keren Cooney . 2024-09-18

MORE AT Google

The waiter was really friendly and made sure we didn't miss anything. Great calm and relaxing atmosphere

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Nicolas Dupont (BePandos) . 2024-09-18

MORE AT Google

Yemi was very prompt, kind, friendly and courteous! A great experience!

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Eric Scheufler . 2024-09-17

MORE AT Google

A pint served with a smile from Yemi made my travelling all the worth while. 😊

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Ryan Campbell . 2024-09-17

MORE AT Google

Nice place to eat and kill time before a flight. The music was a bit loud and not great though. Delicious chicken tikka though!!

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Emily Alexander . 2024-09-17

MORE AT Google

Perfect Yemi very dedicated and competent

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Nicole vibes-paquier . 2024-09-17

MORE AT Google

Morgan & Mena were very helpful and went above and beyond! smiling away as happy as can be which is enough to brighten up anyone’s day departing or arriving. Service was exceptional

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Johnny Macleod . 2024-09-13

MORE AT Google

Menna is such a friendly and welcoming member of staff! She kept busy tidying tables inbetween serving customers. I'd definitely visit The Bridge and Castle again on my next visit to Edinburgh Airport! Thank you, Menna!

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Jean Connor . 2024-09-13

MORE AT Google

Menna served us very well, we had a nice conversation about our first time visit to Scotland! Thank you very much for that.

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Ankie van Velzen . 2024-09-13

MORE AT Google

Caesar salad was delicious with bacon and chicken very tender and light croutons. The latte a pleasant artistic finish to the meal. Menna being absolutely amazingly helpful . Highly recommend.

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Jim Condon . 2024-09-13

MORE AT Google

Nice place at Edinburgh airport

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Naju D. Mohan . 2024-09-13

MORE AT Google

Thanks for the lovely and quick service Shaun!

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Victoria Knox . 2024-09-12

MORE AT Google

This is a good example of managers who decide to not pay for human waiters. As in any economy class they will teach you that humans are costs and who needs good service anyway when you can pocket the difference? This is an airport so not much choice anyway and they know it. Eat lunch at home before you fly.

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Marije Bijl . 2024-09-09

MORE AT Google

Great service and a good breakfast!

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Leo MacCourtney . 2024-09-07

MORE AT Google

Excellent restaurant, brilliant service from yemi

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Michael Farquhar . 2024-09-06

MORE AT Google

Yemi was very professional and polite

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Andrew Gordon . 2024-09-06

MORE AT Google

Verry, verry BAD Dont go here 🙈😱

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grete vigdis vindal frantzen . 2024-09-03

MORE AT Google

Found a little green insect on food 30/08/24 which was still alive. Unfortunately noticed it at end of meal on a popadom. Husband pointed out to waiter and showed him. The waiter grudgingly apologised and said there wasn’t much he can do about it and after telling him we weren’t happy he said he would pass in to manager who would speak to us. No manager appeared. Poor service.

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Dawn B-Mc . 2024-08-30

MORE AT Google

After a long flight we were looking forward to a nice meal before onward travel home. No menus, had to scan and order online, which said network error. Went to the bar to ask and it took a while for the only staff member to come across, he said online ordering wasn't working, so I asked for a menu. He then replied the kitchen was having a break! He was not friendly or communicative so we decided to abandon the place. The positive outcome is, I'm glad we didn't eat here having now read some of the reviews!

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Sheherizad . 2024-08-27

MORE AT TripAdvisor

No many food options and nothing for gluten intolerance. But the staff is awesome, pleasant and very attentive

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Micaela Rios . 2024-08-27

MORE AT Google

Outrageous, we asked for paper to clean our table after paying £83.33 on 10/7/23 at 6:48 p.m.!! Tbl46/1 Terrible service, cutlery thrown on the table, staff bordering on correction (cash register and service) except the young lady who wanted to listen to my remarks when we left. Flee this place, go next door.... Some 12 months later I notice that some comments are similar to mine.... Go elsewhere especially

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Marie Esse . 2024-08-21

MORE AT Google

Saturday and back home in Sweden! We just read a reply and thank you for refunding the money and it came into the account today. We ordered burgers and after 30 minutes I asked where the food was. It takes 45 minutes, I was then told. When I ordered and paid, no one said anything about this waiting time. We didn't have that time and when two girls at our table got their food I asked, again, where our food was. Now 40 minutes had passed. That lady was just rude. I went to the till and explained again that we would not have ordered if we had known about this waiting time. She then said they are paying back and she took my card and actually apologized. In the same vein, the food arrived and she apologized again and said the money would be returned. I haven't received them yet but it will take a while. We were in a hurry and just ate the hamburger itself, the meat. It was not nice to throw up the food. My burger was also burnt. No rating for the food as there are no minuses. It just feels sad... Imagine how easy it would be to have a sign showing that there is a long wait. Now that we've checked in, we have to find a better place.

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Amy Zakrisson . 2024-08-17

MORE AT Google

The latte was very very very tasty! And the service was super nice! Thanks to Yemi <3

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Jacqueline B. . 2024-08-17

MORE AT Google

We went there for breakfast and the bar code on a table don't work. now we go to the bar and they said they don't do breakfast in 10 am on Friday. Take the menu down then don't waste our time

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Jiyu Tian . 2024-08-16

MORE AT Google

Initially had problems ordering using QR scanner as I wanted brown toast but it only listed white. A very helpful young lady called Yemi was able to assist me and managed to get me brown toast. She was a very pleasant young lady.

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Linda Shorthouse . 2024-08-15

MORE AT Google

Terribly expensive and £17.99 for a tiny burger.....shocking.!!!!!!

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Jammer James . 2024-08-13

MORE AT Google

Only bacon rolls on sale @ £7.49 each. Apparently it was out of their control that a full menu wasn't available. In my opinion the cost of the roll should have been reduced as good customer service. No pepper in the pot, no napkin with the roll & no spoon for the tea bag removal & to top it off no saucer for the coffee cup ! I can't recommend anything as only bacon rolls were available! £22.16 for two bacon rolls, one tea & one coffee !

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Janette Gladman . 2024-08-12

MORE AT Google

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