Based on 1.055 opinions finded in 2 websites
Based on 1.055 opinions finded in 2 websites
Nº 2329 in 2913 in Edinburgh, City of
Nº 358 of 413 British in Edinburgh, City of
Opinions
Qué lugar tan terrible pidió comida y bebidas calientes , las bebidas llegaron primero y se terminaron antes de que llegara la comida , 20 minutos después todos comimos ciabata con jamón y queso £ 14 . 99 añadir patatas fritas calientes £ 2 tenía la menor cantidad de queso en todos nuestros panecillos y una rebanada de jamón decente, pero el pan, a pesar de que estaba caliente era duro y muy seco, el servidor no estaba interesado y casi no pasó la hora del día con nosotros no sonreír o charlar parecía como si no quería estar allí ... absolutamente no conseguir más de mi dinero no volverá
Cath D . 2025-01-21
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Great friendly service from Michelle , nothing was too much trouble . Was nervy about flight, but staff helped me relax a bit
Jim O . 2025-01-17
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Debido al mal tiempo tuvimos un retraso y recibimos un vale por correo electrónico de Easyjet. Fácil de canjear escaneando nuestra tarjeta de embarque pero no en Bridge & Castle. Necesitaban un comprobante de papel, que por supuesto no teníamos. Así que compramos nuestro café en Pret a Manger, su vecino en el aeropuerto. No hay problema para escanear nuestras tarjetas de embarque. Así que gracias a be & C por el servicio ¥#%&@.
Doruccio B . 2025-01-05
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Very comfortable environment provided
Chaiing Liau . 2024-12-30
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Only ordered a drink, but the service and atmosphere were fantastic
Joee CPR . 2024-12-29
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Very nice, polite staff. We had a plessant visit.
Marius Vaisneideris . 2024-12-29
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£12.99 for this tiny feet toast ?! Seriously ?! No next time 😀
Zhao You Wan . 2024-12-19
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Had a great experience in here. Lovely food and very friendly service from Shaun!
Freya e . 2024-12-18
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had such a lovely visit to bridge&castle, amazing service always there to help. great food before a flight out. thank you shaun !
iona caldwell . 2024-12-18
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Brilliant staff. Very friendly. Lovely fresh toast and coffee ☕️ Thanks to you Kenneth and your lovely boss
Lynfa Dawkes . 2024-12-17
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kenneth was a lovely server, went above and beyond when we stppped in the restaurant
Amyleigh airns . 2024-12-17
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Kenneth’s service was great, really welcoming and helpful! Thank you again Kenneth!
abbie airns . 2024-12-17
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Sean was super warm and helpful! Really appreciates his service
Charu . 2024-12-17
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Cheers Sean for the wonderful service.
Aurux . 2024-12-17
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Both Kenneth and the waiter were friendly and helpful.
Jane Williams . 2024-12-17
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Food was lovely and the waiter Tiago was lovely and friendly
Janet Moore . 2024-12-13
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Tiago was very helpful and attentive!
Rudson Cleto . 2024-12-13
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Disappointed here yet again. My absolute pet hate, cleaning tables and putting chairs up round about us as we had a drink. Expensive too.
Susan Sands . 2024-12-11
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Pensamos en darle otra oportunidad a este lugar, pero honestamente desearíamos no haberlo hecho. Nada de ambiente, caro, y parecía que se preparaban para cerrar justo después de las 6 , como limpiar mesas, suelo y poner asientos a nuestro alrededor. Acabamos de salir después de 1 bebida y sin duda no volveremos.
Butsy19 . 2024-12-11
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I waited 30 minutes for 2 teas when this restaurant was not full. He didn't serve us sugar and didn't even try to tell us that we have to go get sugar. I recommend to avoid it.
Gena Dimitriu . 2024-12-09
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Beyond expectations. Nice place, with snacks and very good beer. I was attended to by Tiago and his instructions and empathy made my experience great. I highly recommend the place. I will be back soon.
Wilson Sobral . 2024-12-07
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It's a nice place, good food and the attendant Tiago was very helpful and attentive with my order.
Tatiane Vasconcelos . 2024-12-07
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Burger and fries with a few drinks before flight. Bit pricey but expected at the airport
Sarah Morrice . 2024-12-07
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The place is very good and the food is amazing and the attendant Tiago was very kind and attentive with me. Thank you Tiago.
Catinha Julio . 2024-12-06
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Was nice to have a couple of drinks before my holiday in this bar! Tiago was great at providing a nice welcoming atmosphere! He took the time to have a chat in Portuguese just before my holiday!
R R . 2024-12-06
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Really great hot chocolate and lovely service, Tiago was very a friendly and approachable waiter.
AJ Smart . 2024-12-06
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Ivan was a great host, did his very best to put smile on my face.... professional, hard working. Nothing was a problem for him. Wish to have people like him in my team....
András Mécs . 2024-12-06
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Stopped by for a snack and a drink before catching a flight after a very long night. Tiago was fantastic, helpful and very friendly and made me feel welcome and comfortable navigating the QR code menu. Gave me travel recommendations too! A good option at Edinburgh airport. :)
Vahishtai Ghosh . 2024-12-06
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Great service. Super friendly and appreciable. Michelle was great
Johnny Michaels . 2024-12-05
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Lovely staff and great service!
Amanda Gray . 2024-12-05
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Great and efficient service from Michelle and food was amazing
Josh . 2024-12-05
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For a highly recommended local pre-departure refreshment, congratulations to the staff and especially to Tiago, always kind and helpful.
Anna Vera Perillo . 2024-12-05
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Tiago was a gentleman who was extremely helpful with great manners - a person who will go a long way serving the public 👏👏👏
Martina anderson . 2024-12-05
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Tiago Martins is an excellent attendant!
Leandro Moreira . 2024-12-05
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Amazing place before our flight. Great and pleasant staff. Especially Michelle and Tiago who looked after us
caitlin munnis . 2024-12-05
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Wonderful barman lovely manner too x
Lynda Mac . 2024-12-05
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Michelle served us. Very friendly and helpful
Martin Ofume . 2024-12-05
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Impeccable service and very friendly staff, regards to Tiago and the team, 100% recommended.
LUIS CELORIO . 2024-12-05
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It was amazing .. the very professional and attentive team.
Denis Eduardo . 2024-12-05
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Tiagio is a great server and staff member - lucky to gage someone with such quality
Christine Anderson . 2024-12-05
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Customer service was exceptional. Friendly and very helpful. Food was presented very well and tasted delish..
Geraldine Ayres . 2024-12-04
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Great service from Kenneth and the food was just what I needed as I waited for my flight. Gluten free options available too which is always a bonus for me.
Martha Thomas . 2024-12-04
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Marido tenía pescado con papas fritas, dice que es el mejor que ha tenido, (hemos estado en todo el mundo) yo tenía hamburguesa con papas fritas que estaba delicioso.
Ann S . 2024-12-03
MORE AT TripAdvisor
Kenneth and Shaun fantastic Kenneth new what I wanted before I asked
Louis Law . 2024-12-03
MORE AT Google
Keneth made us feel very welcome. Super helpful.
Louise Doherty . 2024-12-03
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Thank for the food, amazing service, kind person Kenneth.
Jorge guillen calderon . 2024-12-02
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Finally, a decent mocha. Polite and attentive staff.
Alan Clempson . 2024-12-02
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We left home yesterday and haven't managed to find a decent mocha anywhere, until we arrived here... Finally a decent mocha!! Thank you Kenneth! Staff were also warm and friendly, making good conversation and enquiring after our comfort regarding music volume.
Cairi Bear (Cairistìona) . 2024-12-02
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I came here quite early in the morning for a sobby goodbye, but Kenneth provided me with an excellent service and brought back my smile. Eman was the kindest too, thank you both!
Andrea De Monte . 2024-12-02
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When we arrived Kenneth couldn't be anymore helpful, so chatty and friendly. Amazing customer service 😁
Lisa Millar . 2024-12-01
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Great selections of food and drinks. Good place to wait before your flight!
amelia steele . 2024-12-01
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Terrible service, high prices, cold and bad breakfasts. Very little variety, the waiter leaves a lot to be desired. Not helpful at all. I will not repeat.
Beatriz . 2024-12-01
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Ivan served us, all was good and efficient
Lyn Langusch . 2024-11-30
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Michelle and fraser were a pleasure to meet! Had a comfortable wait here and enjoyed my food and drinks! Will definitely be back!
Paul Toland . 2024-11-29
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At airport today! Had a magical experience with the staff Kenneth who was polite professional and happy to assist my self. Michelle the duty manager that was on shift could not be more of help so friendly and out going these two people definitely deserved to be recognized, i would also like to thank tiago the guy who took over for the connected assistant 5 stars plus all round look for to my next trip in a few weeks.
Elizabeth Bailly . 2024-11-28
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Michelle and Kenneth were absolutely amazing, made us laugh and great service xx
Rebecca Taylor . 2024-11-28
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Michelle fab and really lovely!
Rachel Brown . 2024-11-28
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I was in the other day before my flight and Morgan was very kind and helpful. She was very tentative to my family and I and had amazing service
Claire Reekie . 2024-11-28
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If you are looking for a relaxing place to grab a bite or a drink before your flight, Bridge & Castle is the perfect choice. I popped in for a bite to eat before my flight, I received excellent service from Morgan, she was friendly with me and is efficient at her job. I will definitely be back!
Jamie-Lee McCormack . 2024-11-27
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Sat down to find out they had no physical menus and had to order online. no problem. payment fails. we spend 5 - 10 minutes trying to debug but can't get payments to work, so we ask staff if we can order over the counter. they refused and told us that we could only order online. another 5 - 10 minutes of debugging and we ask staff for help with online ordering. refused again. so we left. since there was no way to pay for the £57 meal set we wanted. Ended up going to Pretz next door and the prices were better and the staff nicer. --- If you want to have online ordering that's fine, but you need to have an alternative / backup way to process orders. As a web developer, crossing your fingers and hoping a site will work on all customers devices is fool hardy. Modern POS are super cheap and totally affordable. So please don't skimp on alternative / backup ordering systems.
Glad D . 2024-11-22
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Had a lovely pre flight drink and snack. Shaun was lovely and attentive, without being overbearing, definitely recommend for an early for check in meal/drink
Veli Doll . 2024-11-19
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Had a problem ordering from the table so had to ask Michelle to help us out. She sorted the problem, got us our drinks and was lovely whilst doing it. Thank you Michelle
John Duncan . 2024-11-19
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Michelle is an amazing member of staff sorted out the drink order problem we had. But she sorted out no problem at all
Kenny Young . 2024-11-19
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Staff were super friendly and helpful. special shout out to our server Jack! food was delicious
Rebecca Hall . 2024-11-16
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Nice place to sit. Quite chilled. Staff really nice and enjoyed my cheesy chips.
Jennifer Moir . 2024-11-15
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Chips need improving and slightly higher quantity. Burger sauce needs improving. No chicken burger available in the day.
Ben Hampson . 2024-11-13
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The veggie Burger was good, and excellent Guinness
Christian Subasik . 2024-11-13
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Good place for a drink and seat before flight
Michael Macrae . 2024-11-11
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No care, no enthusiasm are two of many descriptive words I would use for this poor establishment. Ordered a flat white and when it was delivered , half of was in the saucer in comparison to the actual cup. Apple juice was average. The staff seemed to mumble and overall just not care about the customers. Before you go through security your options are extremely low so we chose this place because it looked different. Wish we just stayed with a well known chain. Most tables full of crumbs, staff miserable and overall just a horrible experience. To make it worst they weren’t even busy, maybe the reason why has something to do with poor staff attitudes
DA_LA_PR24 . 2024-11-09
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Very nice and clean, food was top notch and staff were really friendly, shout out to Michelle who dealt with an unruly customer very efficiently and maintained her composure very professionally, recommended!!
Joe . 2024-11-08
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Very clean lovely relaxed atmosphere.
Terry Stewart . 2024-11-06
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Llamamos por una copa y deseamos no habernos molestado nunca. Los precios son horrendos, £ 17 por una pinta y una copa de vino de 175 ml. No es tan agradable, sin embargo, la única gracia salvadora fue que el barman estaba bien.
Rob M . 2024-11-04
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A great Chicken Tikka and remarkably drinkable glass of house wine
Helen Zille . 2024-11-04
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Tasted Chicken Curry with rice , chicken burger - both tasted good and the service was good.
Dinesh Sivanesan . 2024-11-03
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I had some time to kill and was hungry, so I decided to eat here. First of all, the self-ordering system didn’t work. When I went to the desk where the bartender was standing, he said that the chef was on a break and would be back in 30 minutes. So, I waited, but nothing happened. The chef was basically just standing at the bar, talking on the phone, and occasionally doing some cleaning during that time. After about 45 minutes, the bartender and chef took all the menus from the tables without saying anything. There were also a couple of other people who had been waiting for quite a while. After an hour, I went to ask if the chef was ready to cook. The bartender looked at the chef, who was standing near him, and he just shook his head. So, they made us wait and didn’t even bother to say that no food would be served anymore! Very unprofessional and ignorant staff.
Terslaikka . 2024-11-02
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Ivan was a delight as a waiter. Very kind, efficient and easy to accommodate any requests given to him.
Sandy Vacy-Lyle . 2024-11-02
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Had a few drinks before flying to Ibiza in September. Highlight was the service from Kenneth. Lovely, polite, funny, entertaining and enjoyed our pre-flight voddies. Grey Goose of course 😀. Thanks Kenneth ❤️
Karen Kelly . 2024-11-02
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Ivan is very attentive and fast!
Tanja Überall . 2024-11-02
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I didn’t eat here, but my service at the bar was fantastic. I was served by Kenneth who was very polite and chatty. I am not the most comfortable flying and he put me right at ease. Will definitely be looking out for him the next time I fly from Edinburgh. Thanks K Teigan
Teigan Ramage . 2024-10-31
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Ivan was friendly, professional and answer to all my request. Thank you V
Valerio Romano . 2024-10-29
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We chose Bridge & castle bar because it is clean and bright, very spacious for 3 luggages next to seats. Is a scan and order service but we are very happy to have Ally offer his service while we are submitting our orders. He is very friendly and attentive Thank you Ally. Each table is nicely spaced and some tables have 3 pins charging ports. Food and beverages are served hot and quick. Highly recommended especially if you are early for your flight.
Wie Leng Chan . 2024-10-28
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There is no way this is a double of Baileys. They shortchange you and charge an exorbitant amount.
B W . 2024-10-28
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Food was hot and delicious. Staff polite.
Renata Ivachnova . 2024-10-26
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Pretty good for an airport restaurant. Really gets the job done when you have to wait for your plane. Very friendly service.
Loic Lagarde . 2024-10-26
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Tried the haggis cheese burger and fries. It was really good!
Olivia Toh . 2024-10-26
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Pleasant atmosphere, clean and surprisingly quiet for the location. You can order via qr code, which was easy. Food and drink arrived quickly and was simply delicious! Very friendly staff who make you feel welcome. Thanks!
Elisa S . 2024-10-25
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Solid scran. Quick service. Nice atmosphere.
Alex Chinery . 2024-10-24
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Lovely friendly staff, very helpful & the Scottish breakfast went down nicely. Thank you 👍
Alison Howe . 2024-10-24
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Great service and chat from Ivan great guy
David Speirs . 2024-10-23
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Thank you for having me! Friendly staff and perfect spot to grab food or a drink before your flight!
Rich Coughlan . 2024-10-21
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I arrived Edinburgh Airport early so i had to look for something to eat. There are few coffee shops, restaurants but Bridge & Castle Bar caught my attention. It was the best decision that i chose Bridge and Castle bar👍. The Cheese & Bacon Chicken Burger was tasty. Their service was awesome. No difficulty in ordering. Atmosphere was pleasant. The place is not crowded. I enjoyed chilling while waiting for my flight. Recommendable!
Jel . 2024-10-20
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Oluwayemisi customer's service is outstanding, she has a receptive attitude and her level of patience is worth emulating.
Nelson Adeleke . 2024-10-18
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Oluwayemisi is an outstanding customer representative, very attentive, patient and cheerful.
Paul Bethel . 2024-10-18
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Yemi, very courteous, kind and friendly, excellent service
Adrian Pirtia . 2024-10-17
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Yemi was very engaging and helpful during my visit
Sharon Marr . 2024-10-17
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Llegamos para el desayuno antes de nuestro vuelo. No fuimos recibidos por ningún miembro del personal, así que elegimos ordenar a través de la aplicación. Pedí té y tuve que pedirlo en dos ocasiones después de que nuestros desayunos habían llegado. Ambos miembros del personal no estaban haciendo nada y parecían no tener intención de lograrlo. Luego me dieron tazas y bolsitas de té para prepararme. El restaurante era tranquilo en este momento, así que no hay excusa para el lento mal servicio. ¡No volverá!
Jen L . 2024-10-16
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Vist on 16/10/24 at 14.30 member of staff (oluwayem) was very rude. When starting to order my meal and drinks. I was told to wait so she could a tell other member of staff who was at the otherside of the bar that he needs to go faster. When ordering they was no eye contact from her at all. After I order my meal I was told the total price without any politeness at all. The total was £30.67 so I handed £41.00 , Oluwayem then look at the money i gave her and try to give me back my £1 and said that I would be getting coins back anyway I try to explain i gave her £41 so I could have a ten pound note back and the rest of my cash back. Oluwayem then that a annoy look on her face and roll her eyes . At this point a other member of staff who overhear came by to help. Oluwayem then handed me a £10 note rest of cash back. Oluwayem then said" I told him that he would get coins back" before walking away. I was shock she just walk away. The other member of staff try her best to apologise and told me she would speak to oluwayem. I really hope oluwayem gets more customer service training as she really needs it.
Joseph Cook . 2024-10-16
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Delicious Scottish Salmon and Eggs, Americano, and kind service: simple and lovely
Arik Vega . 2024-10-15
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Nicer option to dine in the Edinburgh airport
Tierre Allen . 2024-10-15
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Served by Iyan. He saw my uniform and checked if I knew about offers for fellow airport workers. I did not know so thank you to him. Coffee also very good.
Craig Robinson . 2024-10-11
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He estado aquí unas cuantas veces y aún el servicio podría ser mejor. Hay un montón de aparcamiento gratuito exterior. Zona de bar tiene TV y plenry asientos. El restaurante tiene un invernadero. El personal es amable, pero necesitan ser más profesionales. El menú es variado y se pueden conseguir medias raciones. Los precios son promedio. Podrían mejorar y creo que traer más clientes.