Based on 1.116 opinions finded in 2 websites
Based on 1.116 opinions finded in 2 websites
Nº 2334 in 2913 in Edinburgh, City of
Nº 355 of 413 British in Edinburgh, City of
Opinions
We had a great experience! Kenneth was personable and friendly. We had the Korean Chicken burger and Bacon Roll, both were delicious. It was a great way to start our travels.
Cherene Cagle . 2025-04-01
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Service with a smile and interested in our travels
Denise Stewart . 2025-03-26
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Fantastic food, tastes just as it looks!!! Delicious. Great service.
Aleksandra Krol . 2025-03-25
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Came in yesterday for a bite to eat and a drink and i have to admit it was pretty expensive but the service i had made up for it Jamie was so nice and chatty its had to see people working with passion nowadays but here you find it right away i cant thank him enough for taking care of us with a huge smile on his face nothing was too much trouble some places back home could use people like him. THANK YOU
john Docherty . 2025-03-25
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Do not go here are they are rude and insist on ordering via QR code. The place was empty when we were there didn't order as manners cost nothing and usually the customer is king. Not here avoid at all costs.
Bill J . 2025-03-22
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Server went out of his way to make us feel comfortable, the chef was on a break but he made our pancakes, really appreciate him. Thanks so much.
Joanne Terry . 2025-03-19
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As soon as I walked to the bar Kenneth had a huge smile on his face, took my order had great banter with me. He went that extra wee bit for us, couldn’t be more helpful. What a great start to my holiday. More places need a guy like Kenneth. Give this guy a promotion 🫶🏻
Flawless Hair And Beauty . 2025-03-19
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Super friendly service. where airport food is normaly under par...this was super. Chips crispy outside and fluffy inside. Cheese hamburger and chicken burger are among the best we have ever eaten. thankyou again to the friendly staff.
kathleendebyser . 2025-03-18
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I went there for the first time yesterday to meet a family member before he flew out. The bar looks ok but the drinks prices are well over the top which unfortunately is par of the course for airport establishments. £11.00 for a Heineken & Half a Guinness. At least 3-4 pounds dearer than some Edinburgh pubs.
Charlie Clark . 2025-03-15
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I found staff absolutely wonderful and very accommodating considering we had missed our flight. 10 out of 10 for customer service
Anna Cameron . 2025-03-14
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Had a lovely breakfast and drink x the bar person Kenneth was super friendly and accommodating to everyone 😊
Brenda Chapman . 2025-03-12
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Standing here at 7.55am Friday 7th March 2025. Can't order food until after 9am as Chef on his break. You only serve breakfast till 11am so I will go elsewhere where Chef is not on a 1 hour break during breakfast service. Having worked many years in hospitality, this issue needs addressing.
David Young . 2025-03-07
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Michelle was lovely. Very personable and a big smile. Soon as I can afford another flight I’ll be back
Jay Scoop . 2025-03-06
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Disgusting cleanliness, the bar taps have a thick layer of dust over them as do the glasses which are hanging above the bar, the bar staff aren't very busy just now as the kitchen is closed for update, so you would think that they would be cleaning rather than just standing about, if getting a drink here, check your glass is clean before drinking. Yuk
John P . 2025-03-05
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Kenneth was absolutely amazing at looking g after us.. loving the vibe and the service. Great start to our holiday..
Lindsay Clelland . 2025-03-05
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The kitchen was closed which was out of the company’s control but Jamie who served me made up for it he was so lovely and wasn’t afraid to chat away to us would highly recommend this place just for the customer service the airport should be proud to have him as a worker
Becca Connor . 2025-03-04
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Kenneth great guy to have a chat with
Thomas Davidson . 2025-03-04
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Kenneth is more than lovely. brilliant company before my flight.
Sharon Farrell . 2025-03-04
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Great service from the crew behind the bar especially Kenneth or Kenny. Checking that we were ok and if needing anything keeping the area nice a clean. Very pleasant guy
Jacqueline Harrison . 2025-03-02
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A bit too expensive, but other than that, ok.
Jerome McCabe . 2025-02-25
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Lovely women that served us this morning
Lily Craig . 2025-02-24
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First time using edinburgh airport and for 5 of us (2 adult,2 teen and an 8 year old) Food was delicious and was nice atmosphere to grab drinks and a bite while waiting before boarding
SCOTTISH DASHCAMMER . 2025-02-22
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Very good service from the solo bar staff covering a large area. Nice clean bar with lots of choice and good seating. Good place to stop and recharge (plug in your phone). Laphroaig whisky recommended and was beautiful. All on same level. Toilet facilities nearby.
Mark Dathorne . 2025-02-20
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Pleasantly surprised by the quality of the burgers, decent coffee and Kenneth was very efficient and pleasant.
Nigel Smith . 2025-02-19
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Was told by bar staff we could not order at the bar and we would have to scan code and do it at the table but we could still pay cash but unfortunately we could not do this. We received the wrong order and when I questioned it the member of staff stated, with an attitude, that what he gave us was what came up on there system, he proceeded to say this more than once and was determined he was correct. He then came back with the correct order and said he had made a mistake. I appreciate people make mistakes and errors are made but it was the disrespectful manner that was used to deal with the situation that was upsetting.
Jennifer Anderson . 2025-02-19
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Waiter today was nice the food was lovely thank you for the nutella i will use it well the service was great bye
nyasha chirairo . 2025-02-19
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Very friendly member of staff Kenneth was chatty and welcoming
Claire Forrest . 2025-02-18
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Lovely breakfast and the coffee was perfection 👌 Kenneth was super friendly and accommodating 😊 thank you!
Lisa O Shea . 2025-02-12
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Pedir por código qr es terrible, botella de sidra no llegó ni vaso ni hielo, Cuando mi esposa fue a sacar algo de su bolso el camarero fue directo al otro lado acusándonos de comer nuestra propia comida, cosa que nunca hacemos, persona muy grosera
Tam J . 2025-02-08
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Great service, Kennah brightened up our day after missing our flight.
Shaun Donnelly . 2025-02-07
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Very clean great tasting food and very attentive staff
Andy Harvey . 2025-02-07
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Michelle severed us and was very friendly
Josh Hope . 2025-02-06
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Kenny was lovely and helpfull brillant member of staff
T Montana . 2025-02-06
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Brillient service, friendly staff especially kenny and very chill
Jamesy . 2025-02-06
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Superb food, extremely friendly and welcoming. Highly recommend Jamie and Eman who looked after my dining needs along with useful information regarding bag sizes on the flight. Top class.
Stephen Phillips . 2025-02-03
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Delicious food, lovely place would highly recommend. Very helpful and friendly staff. Kenneth in particular was excellent.
Patricia Shannon . 2025-01-30
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Kennath was a pleasure to sit and have a pint with as I waited on my gate. 5/5!
Daniel Molloy . 2025-01-29
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Mr Tartan trousers kenneth is just the best!! 💓
Laura Anne . 2025-01-28
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Bartender (Kenneth) was first class, very attentive and customer service second to none, banter great too!!
Sandra Dickson . 2025-01-27
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Kenneth was absolutely brilliant, great customer service a bit f banter.
Ron Dickson . 2025-01-27
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Fab service from Michelle and Kenneth. Well mannered, polite and lovely people
Sharon Marshall . 2025-01-23
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Qué lugar tan terrible pidió comida y bebidas calientes , las bebidas llegaron primero y se terminaron antes de que llegara la comida , 20 minutos después todos comimos ciabata con jamón y queso £ 14 . 99 añadir patatas fritas calientes £ 2 tenía la menor cantidad de queso en todos nuestros panecillos y una rebanada de jamón decente, pero el pan, a pesar de que estaba caliente era duro y muy seco, el servidor no estaba interesado y casi no pasó la hora del día con nosotros no sonreír o charlar parecía como si no quería estar allí ... absolutamente no conseguir más de mi dinero no volverá
Cath D . 2025-01-21
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Temperature in the restaurant is a bit too cold
Володимир . 2025-01-18
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Very pleasant great bacon roll! Thanks ❤️ Kenneth was the bomb 👍
Clootie Dumplin . 2025-01-18
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Dunno about the food cause we didn't have any but was nice
Magnus McGhee . 2025-01-18
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Visited this bar today there is no heating, all staff wearing jackets, very uncomfortable environment to dine in but food was great
James Black . 2025-01-18
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Kenneth was very helpful. Nothing was a problem very approachable and staff happy to help. Food was ok relaxing atmosphere and welcoming ty,
Angela Mcarthur . 2025-01-17
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Great friendly service from Michelle , nothing was too much trouble . Was nervy about flight, but staff helped me relax a bit
Jim O . 2025-01-17
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Waited 30 minutes for my fish and chips and had to ask for a refund instead because I had to catch my flight.
Andrea Lim . 2025-01-17
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Fast service polite staff and good food
Charisse Cocozza . 2025-01-17
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Staff were very friendly and Michelle was exceptionally helpful. I don't usually write reviews but had to on this occasion. My wife who is disabled with MS spilt her drink, Michelle immediately saw that my wife was in distress and made her feel at ease dealing with the situation. I could see she was very busy and went out of her way to help whilst managing other staff to step up. I replenished the drinks and apologised but Michelle made us feel easy about it. Very professional service frim a very professional person with people skills. Rare in this day and age.
bernard o mahony . 2025-01-16
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A blonde male was serving he was very polite and professional
Libby Markey . 2025-01-15
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Chef on his lunch break at 1.34pm on a Tuesday! No food for an hour
Ruth Doctor . 2025-01-14
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Although drinks were tres expensive, as you expect at airports, Michelle & Tiago were very warm & welcoming and appreciated the banter. Good job guys&gurls!
Gerry Wright . 2025-01-10
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Michelle and Kenneth were baller!! Absolute legends fed n tret us like kings xD
Chris Steven . 2025-01-09
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Michelle was awesome, could not have been more friendly or helpful. Services was very quick
Mrs O . 2025-01-09
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The breakfast was excellent, service was also very quick.
Nathan Kenyon . 2025-01-08
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Debido al mal tiempo tuvimos un retraso y recibimos un vale por correo electrónico de Easyjet. Fácil de canjear escaneando nuestra tarjeta de embarque pero no en Bridge & Castle. Necesitaban un comprobante de papel, que por supuesto no teníamos. Así que compramos nuestro café en Pret a Manger, su vecino en el aeropuerto. No hay problema para escanear nuestras tarjetas de embarque. Así que gracias a be & C por el servicio ¥#%&@.
Doruccio B . 2025-01-05
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For us it's a fixed "item" on our return trips from Scotland. Here you can relax just before the security check, eat a delicious breakfast or lunch and drink a beer to combat your fear of flying. You can now order and pay using a QR code that can be found on tables and menus, which is super practical because you don't have to leave the table and your luggage. The staff has always been friendly and it never took long for the order to come to the table. We are already looking forward to our airport beer in October!
Florian Wolter . 2025-01-04
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Sean was very helpful, making sure I got some vegan grub even though the kitchen was at reduced capacity. Very convenient, in Edinburgh airport, before security.
Peggy Henery . 2025-01-03
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Very comfortable environment provided
Chaiing Liau . 2024-12-30
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Only ordered a drink, but the service and atmosphere were fantastic
Joee CPR . 2024-12-29
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Very nice, polite staff. We had a plessant visit.
Marius Vaisneideris . 2024-12-29
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£12.99 for this tiny feet toast ?! Seriously ?! No next time 😀
Zhao You Wan . 2024-12-19
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Had a great experience in here. Lovely food and very friendly service from Shaun!
Freya e . 2024-12-18
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had such a lovely visit to bridge&castle, amazing service always there to help. great food before a flight out. thank you shaun !
iona caldwell . 2024-12-18
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Cheers Sean for the wonderful service.
Aurux . 2024-12-17
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Kenneth’s service was great, really welcoming and helpful! Thank you again Kenneth!
abbie airns . 2024-12-17
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kenneth was a lovely server, went above and beyond when we stppped in the restaurant
Amyleigh airns . 2024-12-17
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Brilliant staff. Very friendly. Lovely fresh toast and coffee ☕️ Thanks to you Kenneth and your lovely boss
Lynfa Dawkes . 2024-12-17
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Both Kenneth and the waiter were friendly and helpful.
Jane Williams . 2024-12-17
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Sean was super warm and helpful! Really appreciates his service
Charu . 2024-12-17
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Tiago was very helpful and attentive!
Rudson Cleto . 2024-12-13
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Food was lovely and the waiter Tiago was lovely and friendly
Janet Moore . 2024-12-13
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Disappointed here yet again. My absolute pet hate, cleaning tables and putting chairs up round about us as we had a drink. Expensive too.
Susan Sands . 2024-12-11
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Pensamos en darle otra oportunidad a este lugar, pero honestamente desearíamos no haberlo hecho. Nada de ambiente, caro, y parecía que se preparaban para cerrar justo después de las 6 , como limpiar mesas, suelo y poner asientos a nuestro alrededor. Acabamos de salir después de 1 bebida y sin duda no volveremos.
Butsy19 . 2024-12-11
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I waited 30 minutes for 2 teas when this restaurant was not full. He didn't serve us sugar and didn't even try to tell us that we have to go get sugar. I recommend to avoid it.
Gena Dimitriu . 2024-12-09
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It's a nice place, good food and the attendant Tiago was very helpful and attentive with my order.
Tatiane Vasconcelos . 2024-12-07
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Beyond expectations. Nice place, with snacks and very good beer. I was attended to by Tiago and his instructions and empathy made my experience great. I highly recommend the place. I will be back soon.
Wilson Sobral . 2024-12-07
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Burger and fries with a few drinks before flight. Bit pricey but expected at the airport
Sarah Morrice . 2024-12-07
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The place is very good and the food is amazing and the attendant Tiago was very kind and attentive with me. Thank you Tiago.
Catinha Julio . 2024-12-06
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Really great hot chocolate and lovely service, Tiago was very a friendly and approachable waiter.
AJ Smart . 2024-12-06
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Ivan was a great host, did his very best to put smile on my face.... professional, hard working. Nothing was a problem for him. Wish to have people like him in my team....
András Mécs . 2024-12-06
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Stopped by for a snack and a drink before catching a flight after a very long night. Tiago was fantastic, helpful and very friendly and made me feel welcome and comfortable navigating the QR code menu. Gave me travel recommendations too! A good option at Edinburgh airport. :)
Vahishtai Ghosh . 2024-12-06
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Was nice to have a couple of drinks before my holiday in this bar! Tiago was great at providing a nice welcoming atmosphere! He took the time to have a chat in Portuguese just before my holiday!
R R . 2024-12-06
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Tiago Martins is an excellent attendant!
Leandro Moreira . 2024-12-05
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Tiagio is a great server and staff member - lucky to gage someone with such quality
Christine Anderson . 2024-12-05
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Great service. Super friendly and appreciable. Michelle was great
Johnny Michaels . 2024-12-05
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Lovely staff and great service!
Amanda Gray . 2024-12-05
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For a highly recommended local pre-departure refreshment, congratulations to the staff and especially to Tiago, always kind and helpful.
Anna Vera Perillo . 2024-12-05
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Tiago was a gentleman who was extremely helpful with great manners - a person who will go a long way serving the public 👏👏👏
Martina anderson . 2024-12-05
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Michelle served us. Very friendly and helpful
Martin Ofume . 2024-12-05
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Great and efficient service from Michelle and food was amazing
Josh . 2024-12-05
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Wonderful barman lovely manner too x
Lynda Mac . 2024-12-05
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Amazing place before our flight. Great and pleasant staff. Especially Michelle and Tiago who looked after us
caitlin munnis . 2024-12-05
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Impeccable service and very friendly staff, regards to Tiago and the team, 100% recommended.
LUIS CELORIO . 2024-12-05
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It was amazing .. the very professional and attentive team.
Denis Eduardo . 2024-12-05
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Great service from Kenneth and the food was just what I needed as I waited for my flight. Gluten free options available too which is always a bonus for me.
Martha Thomas . 2024-12-04
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Customer service was exceptional. Friendly and very helpful. Food was presented very well and tasted delish..
Geraldine Ayres . 2024-12-04
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Marido tenía pescado con papas fritas, dice que es el mejor que ha tenido, (hemos estado en todo el mundo) yo tenía hamburguesa con papas fritas que estaba delicioso.
Ann S . 2024-12-03
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2959 Opinions
After arriving in Edinburgh late yesterday and not being able to locate a restaurant that did not require reservations we opted for a pub for dinner tonight. And we are very happy we did. We mostly interacted with the manager Jamie although the bartender was pleseant as well. Jamie was very helpful offering suggestions and insight into their food and drink options. Service was great, drinks refreshing and the food delicious! We tried haggies for the first time with their special- haggies fritters and they were very good. Have to say this evening was by far one of the best dining experiences so far on our Europe trip! Highly recommended if you are in the area.
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He estado aquí unas cuantas veces y aún el servicio podría ser mejor. Hay un montón de aparcamiento gratuito exterior. Zona de bar tiene TV y plenry asientos. El restaurante tiene un invernadero. El personal es amable, pero necesitan ser más profesionales. El menú es variado y se pueden conseguir medias raciones. Los precios son promedio. Podrían mejorar y creo que traer más clientes.
4159 Opinions
This is the place we stopped to have something to eat and drink. We were very pleased, the food was very good. The staff was very friendly.
332 Opinions
We booked this afternoon tea as a treat whilst away for a few days in Edinburgh but can honestly say it is the worst customer service we have received anywhere. To start, we were kept waiting for 20 minutes, after being seated, before anyone came to speak to us and the room was freezing cold. Food was reasonably nice but when asking for another pot of tea, which we had been advised was included in the extortionate price of the afternoon tea, they simply topped up the existing tea bag with hot water. When we asked for a new tea bag you would have thought we had asked for the world! Everything seemed to be too much trouble and made us feel as though we were making a fuss. There was a teaspoon of jam provided to accompany two scones and when we politely requested more jam we were told this was not possible as it had all been measured out according to the bookings for the day....unbelievable! A little more thought and consideration about the customer experience would have made all the difference but sadly we would not recommend this afternoon tea at all, you would do better in the regular cafe with a sandwich, piece of cake and cup of tea.
979 Opinions