Bridge & Castle Bar in Edinburgh, City of

Lovely experience! Mags is the best!

Kenneth in edinburgh airport went above and beyond for us whilst being responsible for training a new employee. Cant praise him high enough. Made our experience perfect. Thank you u so much kenneth

Truly catastrophic. You have to order with an app. She indicates that the kitchen is closing, but I can still place an order. 30 minutes later I am told that the kitchen the waiter comes to the table and tells us that the kitchen and that we cannot be served. I show him the bill and after 15 minutes of waiting again we are still not served. I request a cash refund and they ask for my email address. In a hurry to board, I left without being reimbursed. In short, they're just thieves, avoid this place.

Mags was the best bar person and host ever..

Food was lovely and came quick. Shout out to Mags. She’s so lovely and will do anything to help

Comfortable space to spend a few hours at the airport. Good food and coffee. Mags, the bar manager, was super helpful and an absolute delight to interact with.

Avoid at all cost. Shockingly lazy and rude staff that would go out of their way to refuse any service and ruin your day. Tried ordering with the QR code system since we did not want to arge but it doesn't even work. An almost empty place right beside departure on a busy afternoon...should have seen the red flags from miles away to be fair.

Kenneth was a superb host, extremely friendly and professional,great start to our holiday.

Manager was really help. Bar tender I guess is new

A very nice lady helped us with good food!

Poor service, half of the menu out of stock.

Just what we needed after a long flight. Will be back again. Crisp pints of iced water and enough brown sauce to make any Scot proud, flowed like a Highland stream. Good burger. Good spot for people watching.

Ordering using phone did not work. One waitress behind the bar and the rest of staff was hidden anywhere. Food was tasty, but service has large space for improvement.

Service from kenny was outstanding thank you

Was having issues with the order online as items on physical menu (such as plain chips) were not showing up so I decided to go up to order. I was told 5 mins fo my order to taken which I would have been absolutely fine with only for the way it was said. The girl behind the counter said it with an attitude and said it in a snarky way so not in the nicest of ways. I understand it can be a stressful job but I felts offended as if I could not use the order from table (I could but what I wanted on the menu wasn't showing up on the browser to order)

Lack of customer service App too slow to accept payment and orders Too interested in the job interviews taking place than the customer experience

We had a great experience! Kenneth was personable and friendly. We had the Korean Chicken burger and Bacon Roll, both were delicious. It was a great way to start our travels.

Service with a smile and interested in our travels

Fantastic food, tastes just as it looks!!! Delicious. Great service.

Came in yesterday for a bite to eat and a drink and i have to admit it was pretty expensive but the service i had made up for it Jamie was so nice and chatty its had to see people working with passion nowadays but here you find it right away i cant thank him enough for taking care of us with a huge smile on his face nothing was too much trouble some places back home could use people like him. THANK YOU

Do not go here are they are rude and insist on ordering via QR code. The place was empty when we were there didn't order as manners cost nothing and usually the customer is king. Not here avoid at all costs.

Server went out of his way to make us feel comfortable, the chef was on a break but he made our pancakes, really appreciate him. Thanks so much.

As soon as I walked to the bar Kenneth had a huge smile on his face, took my order had great banter with me. He went that extra wee bit for us, couldn’t be more helpful. What a great start to my holiday. More places need a guy like Kenneth. Give this guy a promotion 🫶🏻

Super friendly service. where airport food is normaly under par...this was super. Chips crispy outside and fluffy inside. Cheese hamburger and chicken burger are among the best we have ever eaten. thankyou again to the friendly staff.

I went there for the first time yesterday to meet a family member before he flew out. The bar looks ok but the drinks prices are well over the top which unfortunately is par of the course for airport establishments. £11.00 for a Heineken & Half a Guinness. At least 3-4 pounds dearer than some Edinburgh pubs.

I found staff absolutely wonderful and very accommodating considering we had missed our flight. 10 out of 10 for customer service

Had a lovely breakfast and drink x the bar person Kenneth was super friendly and accommodating to everyone 😊

Standing here at 7.55am Friday 7th March 2025. Can't order food until after 9am as Chef on his break. You only serve breakfast till 11am so I will go elsewhere where Chef is not on a 1 hour break during breakfast service. Having worked many years in hospitality, this issue needs addressing.

Michelle was lovely. Very personable and a big smile. Soon as I can afford another flight I’ll be back

Disgusting cleanliness, the bar taps have a thick layer of dust over them as do the glasses which are hanging above the bar, the bar staff aren't very busy just now as the kitchen is closed for update, so you would think that they would be cleaning rather than just standing about, if getting a drink here, check your glass is clean before drinking. Yuk

Kenneth was absolutely amazing at looking g after us.. loving the vibe and the service. Great start to our holiday..

Kenneth great guy to have a chat with

The kitchen was closed which was out of the company’s control but Jamie who served me made up for it he was so lovely and wasn’t afraid to chat away to us would highly recommend this place just for the customer service the airport should be proud to have him as a worker

Kenneth is more than lovely. brilliant company before my flight.

Great service from the crew behind the bar especially Kenneth or Kenny. Checking that we were ok and if needing anything keeping the area nice a clean. Very pleasant guy

A bit too expensive, but other than that, ok.

Lovely women that served us this morning

First time using edinburgh airport and for 5 of us (2 adult,2 teen and an 8 year old) Food was delicious and was nice atmosphere to grab drinks and a bite while waiting before boarding

Very good service from the solo bar staff covering a large area. Nice clean bar with lots of choice and good seating. Good place to stop and recharge (plug in your phone). Laphroaig whisky recommended and was beautiful. All on same level. Toilet facilities nearby.

Was told by bar staff we could not order at the bar and we would have to scan code and do it at the table but we could still pay cash but unfortunately we could not do this. We received the wrong order and when I questioned it the member of staff stated, with an attitude, that what he gave us was what came up on there system, he proceeded to say this more than once and was determined he was correct. He then came back with the correct order and said he had made a mistake. I appreciate people make mistakes and errors are made but it was the disrespectful manner that was used to deal with the situation that was upsetting.

Pleasantly surprised by the quality of the burgers, decent coffee and Kenneth was very efficient and pleasant.

Waiter today was nice the food was lovely thank you for the nutella i will use it well the service was great bye

Very friendly member of staff Kenneth was chatty and welcoming

Lovely breakfast and the coffee was perfection 👌 Kenneth was super friendly and accommodating 😊 thank you!

Pedir por código qr es terrible, botella de sidra no llegó ni vaso ni hielo, Cuando mi esposa fue a sacar algo de su bolso el camarero fue directo al otro lado acusándonos de comer nuestra propia comida, cosa que nunca hacemos, persona muy grosera

Very clean great tasting food and very attentive staff

Great service, Kennah brightened up our day after missing our flight.

Michelle severed us and was very friendly

Kenny was lovely and helpfull brillant member of staff

Brillient service, friendly staff especially kenny and very chill

Superb food, extremely friendly and welcoming. Highly recommend Jamie and Eman who looked after my dining needs along with useful information regarding bag sizes on the flight. Top class.

Delicious food, lovely place would highly recommend. Very helpful and friendly staff. Kenneth in particular was excellent.

Kennath was a pleasure to sit and have a pint with as I waited on my gate. 5/5!

Mr Tartan trousers kenneth is just the best!! 💓

Kenneth was absolutely brilliant, great customer service a bit f banter.

Bartender (Kenneth) was first class, very attentive and customer service second to none, banter great too!!

Fab service from Michelle and Kenneth. Well mannered, polite and lovely people

Qué lugar tan terrible pidió comida y bebidas calientes , las bebidas llegaron primero y se terminaron antes de que llegara la comida , 20 minutos después todos comimos ciabata con jamón y queso £ 14 . 99 añadir patatas fritas calientes £ 2 tenía la menor cantidad de queso en todos nuestros panecillos y una rebanada de jamón decente, pero el pan, a pesar de que estaba caliente era duro y muy seco, el servidor no estaba interesado y casi no pasó la hora del día con nosotros no sonreír o charlar parecía como si no quería estar allí ... absolutamente no conseguir más de mi dinero no volverá

Very pleasant great bacon roll! Thanks ❤️ Kenneth was the bomb 👍

Dunno about the food cause we didn't have any but was nice

Temperature in the restaurant is a bit too cold

Visited this bar today there is no heating, all staff wearing jackets, very uncomfortable environment to dine in but food was great

Waited 30 minutes for my fish and chips and had to ask for a refund instead because I had to catch my flight.

Great friendly service from Michelle , nothing was too much trouble . Was nervy about flight, but staff helped me relax a bit

Fast service polite staff and good food

Kenneth was very helpful. Nothing was a problem very approachable and staff happy to help. Food was ok relaxing atmosphere and welcoming ty,

Staff were very friendly and Michelle was exceptionally helpful. I don't usually write reviews but had to on this occasion. My wife who is disabled with MS spilt her drink, Michelle immediately saw that my wife was in distress and made her feel at ease dealing with the situation. I could see she was very busy and went out of her way to help whilst managing other staff to step up. I replenished the drinks and apologised but Michelle made us feel easy about it. Very professional service frim a very professional person with people skills. Rare in this day and age.

A blonde male was serving he was very polite and professional

Chef on his lunch break at 1.34pm on a Tuesday! No food for an hour

Although drinks were tres expensive, as you expect at airports, Michelle & Tiago were very warm & welcoming and appreciated the banter. Good job guys&gurls!

Michelle was awesome, could not have been more friendly or helpful. Services was very quick

Michelle and Kenneth were baller!! Absolute legends fed n tret us like kings xD

The breakfast was excellent, service was also very quick.

Debido al mal tiempo tuvimos un retraso y recibimos un vale por correo electrónico de Easyjet. Fácil de canjear escaneando nuestra tarjeta de embarque pero no en Bridge & Castle. Necesitaban un comprobante de papel, que por supuesto no teníamos. Así que compramos nuestro café en Pret a Manger, su vecino en el aeropuerto. No hay problema para escanear nuestras tarjetas de embarque. Así que gracias a be & C por el servicio ¥#%&@.

For us it's a fixed "item" on our return trips from Scotland. Here you can relax just before the security check, eat a delicious breakfast or lunch and drink a beer to combat your fear of flying. You can now order and pay using a QR code that can be found on tables and menus, which is super practical because you don't have to leave the table and your luggage. The staff has always been friendly and it never took long for the order to come to the table. We are already looking forward to our airport beer in October!

Sean was very helpful, making sure I got some vegan grub even though the kitchen was at reduced capacity. Very convenient, in Edinburgh airport, before security.

Very comfortable environment provided

Very nice, polite staff. We had a plessant visit.

Only ordered a drink, but the service and atmosphere were fantastic

£12.99 for this tiny feet toast ?! Seriously ?! No next time 😀

Had a great experience in here. Lovely food and very friendly service from Shaun!

had such a lovely visit to bridge&castle, amazing service always there to help. great food before a flight out. thank you shaun !

Sean was super warm and helpful! Really appreciates his service

Cheers Sean for the wonderful service.

Both Kenneth and the waiter were friendly and helpful.

Brilliant staff. Very friendly. Lovely fresh toast and coffee ☕️ Thanks to you Kenneth and your lovely boss

kenneth was a lovely server, went above and beyond when we stppped in the restaurant

Kenneth’s service was great, really welcoming and helpful! Thank you again Kenneth!

Food was lovely and the waiter Tiago was lovely and friendly

Tiago was very helpful and attentive!

Disappointed here yet again. My absolute pet hate, cleaning tables and putting chairs up round about us as we had a drink. Expensive too.

Pensamos en darle otra oportunidad a este lugar, pero honestamente desearíamos no haberlo hecho. Nada de ambiente, caro, y parecía que se preparaban para cerrar justo después de las 6 , como limpiar mesas, suelo y poner asientos a nuestro alrededor. Acabamos de salir después de 1 bebida y sin duda no volveremos.

I waited 30 minutes for 2 teas when this restaurant was not full. He didn't serve us sugar and didn't even try to tell us that we have to go get sugar. I recommend to avoid it.

It's a nice place, good food and the attendant Tiago was very helpful and attentive with my order.

Beyond expectations. Nice place, with snacks and very good beer. I was attended to by Tiago and his instructions and empathy made my experience great. I highly recommend the place. I will be back soon.

Burger and fries with a few drinks before flight. Bit pricey but expected at the airport

The place is very good and the food is amazing and the attendant Tiago was very kind and attentive with me. Thank you Tiago.

Really great hot chocolate and lovely service, Tiago was very a friendly and approachable waiter.

Ivan was a great host, did his very best to put smile on my face.... professional, hard working. Nothing was a problem for him. Wish to have people like him in my team....

Stopped by for a snack and a drink before catching a flight after a very long night. Tiago was fantastic, helpful and very friendly and made me feel welcome and comfortable navigating the QR code menu. Gave me travel recommendations too! A good option at Edinburgh airport. :)