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3.5

Based on 1.164 opinions finded in 2 websites

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Nº 2369 in 2913 in Edinburgh, City of

Nº 362 of 413 British in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..payfishcoffeechickenbaconeggsladycheeseeggrollcooked

comment_iconOpinions

Literally just left here 10:00am Tuesday 27th may girl left a guy on his own behind counter the kitchen bell was ringing for ages about 4 tables food sitting in kitchen under food heater I could see through glass in door. Butter ran out of its paper crazy carry on

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Olive Flanagan . 2025-05-27

MORE AT Google

This bar is landside but we only found it when someone kindly told us it was upstairs! Very close to the entry to the security area. Food prices are not too high but beer is at airport prices. Good to see Beavertown Neck Oil on tap. Great spot for people watching but try to avoid the hen parties! Happy to recommend if you need to wait landside.

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George McLeod . 2025-05-17

MORE AT Google

Lovely lady Mags served us, 8am and she was cheery and busy . Wish more people in the world were like Mags. Doing lots of jobs at one time. Attending to everyone ! A real tonic !

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Lynne Ritchie . 2025-05-16

MORE AT Google

Server was excellent!!! Friendly, and efficient. She does your organization proud!

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Frank Seidelmann . 2025-05-16

MORE AT Google

we had a lovely breakfast and the waitress mags was very welcoming and kind through out our experience here

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Katie Ritchie . 2025-05-16

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Friendly service, prices a bit high but normal for an airport. Food is freshly prepared and served quickly.

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Steffi W. . 2025-05-16

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The fish and chips I ordered were disgusting, even the fries were terrible. They refused to offer me anything else, and I had to pay for another meal. Really unprofessional service.

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Benjamin S. . 2025-05-15

MORE AT Google

Mags was the best. She gave great service with a smile! Good, quick breakfast before catching our flight.

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Raegan Story . 2025-05-15

MORE AT Google

Nice food, Mags & Morhmgan weee lovely, very helpful and cheery, seems a lot of work for one person, maybe more staff as they had a lot to do 😁

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Catherine Semple . 2025-05-14

MORE AT Google

Lovely lady working there who answered any questions I had, food is good

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Olga Pozdnyakova . 2025-05-14

MORE AT Google

Caro y lento. Esto no depende del personal. Por segunda vez en un mes estoy aquí y de nuevo solo 2 empleados detrás de la barra trabajando. Estoy escribiendo esto ya que estoy tan impresionado por un miembro del personal. Una dama de cabello oscuro y gafas. Teniendo en cuenta que se la corre de los pies es educada, encantadora y divertida. Era la misma en mis dos visitas. Bridge y Castle tienen suerte de tenerla.

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Rita S . 2025-05-11

MORE AT TripAdvisor

Aparte de la proliferación habitual de las mismas cafeterías y sandwicherías familiares de siempre (Starbucks, Costa, Pret a Manger) este es el único restaurante realmente adecuado en el lado terrestre de la terminal del aeropuerto. En el lado del aire, todos los puntos de venta están muy ocupados, ruidosos y llenos de gente, así que me tomé mi tiempo antes de pasar por seguridad y tuve una última comida y bebida antes de volar. Desafortunadamente, la aplicación no estaba funcionando, así que pedir desde la mesa no era una opción, pero aparte de eso disfruté de una cerveza fría y una hamburguesa de queso haggis bastante agradable (empanada de ternera con Haggis, cheddar escocés, tomate, cebolla, lechuga y salsa de hamburguesas). En conjunto, una experiencia más civilizada ante la atmósfera infernal que espera más allá de la seguridad.

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The Whiner Diner . 2025-05-10

MORE AT TripAdvisor

Horrendous service. Ordered via the QR code since they advertise it as a fast way to order if you're in a hurry. After 15 minutes I still hadn't received my drink. Had to go up to the bar where the guy looked bored. He just shrugged his shoulders when I showed him my order on my phone, grabbed the receipt on his till, waved it at me and asked if that was my order. Uhm, how would I know since I can't see what it says on his receipt? The place was almost dead, so there was no excuse for the slow service. Disappointing experience.

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Zascha Glencoe . 2025-05-09

MORE AT Google

We had a lovely experience at Bridge & Castle. Jamie was super helpful and friendly and delivered excellent service! Will return again on our next trip to Edinburgh.

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Kaitlin Maree . 2025-05-09

MORE AT Google

Stopped by while waiting for our flight. Jamie was really kind and offered us great service!

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lily armstrong . 2025-05-09

MORE AT Google

Jamie from bridge and castle was fab, great drinks thank you!

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Emma Bird . 2025-05-09

MORE AT Google

Thanks for Eva for a fredly service.

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Zoltán Szabó . 2025-05-08

MORE AT Google

Great tasting food and exceptional service 😋

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Jeremy Lowe . 2025-05-08

MORE AT Google

Eva was a legend and gave both myself and my father amazing service - all credit to her 🤍

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Izzie Wood . 2025-05-08

MORE AT Google

Mags was very friendly, cheerful, and gave us prompt service!

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Brad Carter . 2025-05-07

MORE AT Google

Received great friendly service from all staff, especially Courtney

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Abie Torrance . 2025-05-07

MORE AT Google

Not the worst pint of Guinness.

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C S . 2025-05-06

MORE AT Google

Prompt and polite service by Eva. Had a full breakfast and coffee. Good

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Paul Sharman . 2025-05-03

MORE AT Google

lovely wee spot for some food and a drink before heading through security, Jamie was a top man and great service

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Lappzy . 2025-05-02

MORE AT Google

Lovely experience! Mags is the best!

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Rachel Carpenter . 2025-04-29

MORE AT Google

Truly catastrophic. You have to order with an app. She indicates that the kitchen is closing, but I can still place an order. 30 minutes later I am told that the kitchen the waiter comes to the table and tells us that the kitchen and that we cannot be served. I show him the bill and after 15 minutes of waiting again we are still not served. I request a cash refund and they ask for my email address. In a hurry to board, I left without being reimbursed. In short, they're just thieves, avoid this place.

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ludovic bazire . 2025-04-28

MORE AT Google

Kenneth in edinburgh airport went above and beyond for us whilst being responsible for training a new employee. Cant praise him high enough. Made our experience perfect. Thank you u so much kenneth

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K S . 2025-04-28

MORE AT Google

Mags was the best bar person and host ever..

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Graham Gaffney . 2025-04-26

MORE AT Google

Food was lovely and came quick. Shout out to Mags. She’s so lovely and will do anything to help

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Connor Dempsey . 2025-04-25

MORE AT Google

Terrible visita. No hay cola solo gratis para todos. El pedido de mesa no funciona. El personal del bar es dolorosamente lento. Cocina cerrada Sobrecargado por bebidas, vino grande mismo un pequeño 🤷🏻 Moscas por todas partes

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Spewy . 2025-04-25

MORE AT TripAdvisor

Comfortable space to spend a few hours at the airport. Good food and coffee. Mags, the bar manager, was super helpful and an absolute delight to interact with.

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Parth Ruparelia . 2025-04-23

MORE AT Google

Avoid at all cost. Shockingly lazy and rude staff that would go out of their way to refuse any service and ruin your day. Tried ordering with the QR code system since we did not want to arge but it doesn't even work. An almost empty place right beside departure on a busy afternoon...should have seen the red flags from miles away to be fair.

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Tien Wei Xiang . 2025-04-19

MORE AT Google

Kenneth was a superb host, extremely friendly and professional,great start to our holiday.

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Adelle Taylor . 2025-04-17

MORE AT Google

Manager was really help. Bar tender I guess is new

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Ann MacLean . 2025-04-14

MORE AT Google

Poor service, half of the menu out of stock.

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zoe paralovo . 2025-04-14

MORE AT Google

A very nice lady helped us with good food!

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Martin Ottens . 2025-04-14

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Just what we needed after a long flight. Will be back again. Crisp pints of iced water and enough brown sauce to make any Scot proud, flowed like a Highland stream. Good burger. Good spot for people watching.

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Matt Beauchamp Buck . 2025-04-12

MORE AT Google

Ordering using phone did not work. One waitress behind the bar and the rest of staff was hidden anywhere. Food was tasty, but service has large space for improvement.

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Stefan Rybar . 2025-04-09

MORE AT Google

Service from kenny was outstanding thank you

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Amanda Duncan . 2025-04-08

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Was having issues with the order online as items on physical menu (such as plain chips) were not showing up so I decided to go up to order. I was told 5 mins fo my order to taken which I would have been absolutely fine with only for the way it was said. The girl behind the counter said it with an attitude and said it in a snarky way so not in the nicest of ways. I understand it can be a stressful job but I felts offended as if I could not use the order from table (I could but what I wanted on the menu wasn't showing up on the browser to order)

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Orla Steed . 2025-04-06

MORE AT Google

Lack of customer service App too slow to accept payment and orders Too interested in the job interviews taking place than the customer experience

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Paul Wansell . 2025-04-02

MORE AT Google

We had a great experience! Kenneth was personable and friendly. We had the Korean Chicken burger and Bacon Roll, both were delicious. It was a great way to start our travels.

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Cherene Cagle . 2025-04-01

MORE AT Google

Service with a smile and interested in our travels

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Denise Stewart . 2025-03-26

MORE AT Google

Came in yesterday for a bite to eat and a drink and i have to admit it was pretty expensive but the service i had made up for it Jamie was so nice and chatty its had to see people working with passion nowadays but here you find it right away i cant thank him enough for taking care of us with a huge smile on his face nothing was too much trouble some places back home could use people like him. THANK YOU

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john Docherty . 2025-03-25

MORE AT Google

Fantastic food, tastes just as it looks!!! Delicious. Great service.

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Aleksandra Krol . 2025-03-25

MORE AT Google

No vayas aquí son groseros e insisten en pedir vía código QR. El lugar estaba vacío cuando estuvimos allí no pedimos ya que los modales no cuestan nada y por lo general el cliente es el rey. No aquí evitar a toda costa.

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Bill J . 2025-03-22

MORE AT TripAdvisor

As soon as I walked to the bar Kenneth had a huge smile on his face, took my order had great banter with me. He went that extra wee bit for us, couldn’t be more helpful. What a great start to my holiday. More places need a guy like Kenneth. Give this guy a promotion 🫶🏻

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Flawless Hair And Beauty . 2025-03-19

MORE AT Google

Server went out of his way to make us feel comfortable, the chef was on a break but he made our pancakes, really appreciate him. Thanks so much.

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Joanne Terry . 2025-03-19

MORE AT Google

Servicio súper amable. donde la comida del aeropuerto es normal bajo par. . . esto fue súper. Chips crujientes por fuera y esponjosos por dentro. Hamburguesa de queso y hamburguesa de pollo son de los mejores que hemos comido. Gracias de nuevo al amable personal.

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kathleendebyser . 2025-03-18

MORE AT TripAdvisor

I went there for the first time yesterday to meet a family member before he flew out. The bar looks ok but the drinks prices are well over the top which unfortunately is par of the course for airport establishments. £11.00 for a Heineken & Half a Guinness. At least 3-4 pounds dearer than some Edinburgh pubs.

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Charlie Clark . 2025-03-15

MORE AT Google

I found staff absolutely wonderful and very accommodating considering we had missed our flight. 10 out of 10 for customer service

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Anna Cameron . 2025-03-14

MORE AT Google

Had a lovely breakfast and drink x the bar person Kenneth was super friendly and accommodating to everyone 😊

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Brenda Chapman . 2025-03-12

MORE AT Google

Standing here at 7.55am Friday 7th March 2025. Can't order food until after 9am as Chef on his break. You only serve breakfast till 11am so I will go elsewhere where Chef is not on a 1 hour break during breakfast service. Having worked many years in hospitality, this issue needs addressing.

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David Young . 2025-03-07

MORE AT Google

Michelle was lovely. Very personable and a big smile. Soon as I can afford another flight I’ll be back

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Jay Scoop . 2025-03-06

MORE AT Google

Kenneth was absolutely amazing at looking g after us.. loving the vibe and the service. Great start to our holiday..

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Lindsay Clelland . 2025-03-05

MORE AT Google

Disgusting cleanliness, the bar taps have a thick layer of dust over them as do the glasses which are hanging above the bar, the bar staff aren't very busy just now as the kitchen is closed for update, so you would think that they would be cleaning rather than just standing about, if getting a drink here, check your glass is clean before drinking. Yuk

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John P . 2025-03-05

MORE AT Google

Kenneth is more than lovely. brilliant company before my flight.

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Sharon Farrell . 2025-03-04

MORE AT Google

The kitchen was closed which was out of the company’s control but Jamie who served me made up for it he was so lovely and wasn’t afraid to chat away to us would highly recommend this place just for the customer service the airport should be proud to have him as a worker

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Becca Connor . 2025-03-04

MORE AT Google

Kenneth great guy to have a chat with

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Thomas Davidson . 2025-03-04

MORE AT Google

Great service from the crew behind the bar especially Kenneth or Kenny. Checking that we were ok and if needing anything keeping the area nice a clean. Very pleasant guy

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Jacqueline Harrison . 2025-03-02

MORE AT Google

A bit too expensive, but other than that, ok.

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Jerome McCabe . 2025-02-25

MORE AT Google

Lovely women that served us this morning

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Lily Craig . 2025-02-24

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First time using edinburgh airport and for 5 of us (2 adult,2 teen and an 8 year old) Food was delicious and was nice atmosphere to grab drinks and a bite while waiting before boarding

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SCOTTISH DASHCAMMER . 2025-02-22

MORE AT Google

Very good service from the solo bar staff covering a large area. Nice clean bar with lots of choice and good seating. Good place to stop and recharge (plug in your phone). Laphroaig whisky recommended and was beautiful. All on same level. Toilet facilities nearby.

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Mark Dathorne . 2025-02-20

MORE AT Google

Waiter today was nice the food was lovely thank you for the nutella i will use it well the service was great bye

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nyasha chirairo . 2025-02-19

MORE AT Google

Was told by bar staff we could not order at the bar and we would have to scan code and do it at the table but we could still pay cash but unfortunately we could not do this. We received the wrong order and when I questioned it the member of staff stated, with an attitude, that what he gave us was what came up on there system, he proceeded to say this more than once and was determined he was correct. He then came back with the correct order and said he had made a mistake. I appreciate people make mistakes and errors are made but it was the disrespectful manner that was used to deal with the situation that was upsetting.

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Jennifer Anderson . 2025-02-19

MORE AT Google

Pleasantly surprised by the quality of the burgers, decent coffee and Kenneth was very efficient and pleasant.

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Nigel Smith . 2025-02-19

MORE AT Google

Very friendly member of staff Kenneth was chatty and welcoming

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Claire Forrest . 2025-02-18

MORE AT Google

Lovely breakfast and the coffee was perfection 👌 Kenneth was super friendly and accommodating 😊 thank you!

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Lisa O Shea . 2025-02-12

MORE AT Google

Pedir por código qr es terrible, botella de sidra no llegó ni vaso ni hielo, Cuando mi esposa fue a sacar algo de su bolso el camarero fue directo al otro lado acusándonos de comer nuestra propia comida, cosa que nunca hacemos, persona muy grosera

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Tam J . 2025-02-08

MORE AT TripAdvisor

Great service, Kennah brightened up our day after missing our flight.

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Shaun Donnelly . 2025-02-07

MORE AT Google

Very clean great tasting food and very attentive staff

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Andy Harvey . 2025-02-07

MORE AT Google

Brillient service, friendly staff especially kenny and very chill

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Jamesy . 2025-02-06

MORE AT Google

Michelle severed us and was very friendly

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Josh Hope . 2025-02-06

MORE AT Google

Kenny was lovely and helpfull brillant member of staff

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T Montana . 2025-02-06

MORE AT Google

Superb food, extremely friendly and welcoming. Highly recommend Jamie and Eman who looked after my dining needs along with useful information regarding bag sizes on the flight. Top class.

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Stephen Phillips . 2025-02-03

MORE AT Google

Delicious food, lovely place would highly recommend. Very helpful and friendly staff. Kenneth in particular was excellent.

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Patricia Shannon . 2025-01-30

MORE AT Google

Kennath was a pleasure to sit and have a pint with as I waited on my gate. 5/5!

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Daniel Molloy . 2025-01-29

MORE AT Google

Mr Tartan trousers kenneth is just the best!! 💓

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Laura Anne . 2025-01-28

MORE AT Google

Kenneth was absolutely brilliant, great customer service a bit f banter.

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Ron Dickson . 2025-01-27

MORE AT Google

Bartender (Kenneth) was first class, very attentive and customer service second to none, banter great too!!

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Sandra Dickson . 2025-01-27

MORE AT Google

Fab service from Michelle and Kenneth. Well mannered, polite and lovely people

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Sharon Marshall . 2025-01-23

MORE AT Google

Qué lugar tan terrible pidió comida y bebidas calientes , las bebidas llegaron primero y se terminaron antes de que llegara la comida , 20 minutos después todos comimos ciabata con jamón y queso £ 14 . 99 añadir patatas fritas calientes £ 2 tenía la menor cantidad de queso en todos nuestros panecillos y una rebanada de jamón decente, pero el pan, a pesar de que estaba caliente era duro y muy seco, el servidor no estaba interesado y casi no pasó la hora del día con nosotros no sonreír o charlar parecía como si no quería estar allí ... absolutamente no conseguir más de mi dinero no volverá

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Cath D . 2025-01-21

MORE AT TripAdvisor

Temperature in the restaurant is a bit too cold

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Володимир . 2025-01-18

MORE AT Google

Dunno about the food cause we didn't have any but was nice

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Magnus McGhee . 2025-01-18

MORE AT Google

Visited this bar today there is no heating, all staff wearing jackets, very uncomfortable environment to dine in but food was great

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James Black . 2025-01-18

MORE AT Google

Very pleasant great bacon roll! Thanks ❤️ Kenneth was the bomb 👍

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Clootie Dumplin . 2025-01-18

MORE AT Google

Waited 30 minutes for my fish and chips and had to ask for a refund instead because I had to catch my flight.

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Andrea Lim . 2025-01-17

MORE AT Google

Kenneth was very helpful. Nothing was a problem very approachable and staff happy to help. Food was ok relaxing atmosphere and welcoming ty,

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Angela Mcarthur . 2025-01-17

MORE AT Google

Fast service polite staff and good food

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Charisse Cocozza . 2025-01-17

MORE AT Google

Great friendly service from Michelle , nothing was too much trouble . Was nervy about flight, but staff helped me relax a bit

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Jim O . 2025-01-17

MORE AT TripAdvisor

Staff were very friendly and Michelle was exceptionally helpful. I don't usually write reviews but had to on this occasion. My wife who is disabled with MS spilt her drink, Michelle immediately saw that my wife was in distress and made her feel at ease dealing with the situation. I could see she was very busy and went out of her way to help whilst managing other staff to step up. I replenished the drinks and apologised but Michelle made us feel easy about it. Very professional service frim a very professional person with people skills. Rare in this day and age.

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bernard o mahony . 2025-01-16

MORE AT Google

A blonde male was serving he was very polite and professional

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Libby Markey . 2025-01-15

MORE AT Google

Chef on his lunch break at 1.34pm on a Tuesday! No food for an hour

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Ruth Doctor . 2025-01-14

MORE AT Google

Although drinks were tres expensive, as you expect at airports, Michelle & Tiago were very warm & welcoming and appreciated the banter. Good job guys&gurls!

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Gerry Wright . 2025-01-10

MORE AT Google

Michelle and Kenneth were baller!! Absolute legends fed n tret us like kings xD

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Chris Steven . 2025-01-09

MORE AT Google

Michelle was awesome, could not have been more friendly or helpful. Services was very quick

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Mrs O . 2025-01-09

MORE AT Google

The breakfast was excellent, service was also very quick.

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Nathan Kenyon . 2025-01-08

MORE AT Google

Debido al mal tiempo tuvimos un retraso y recibimos un vale por correo electrónico de Easyjet. Fácil de canjear escaneando nuestra tarjeta de embarque pero no en Bridge & Castle. Necesitaban un comprobante de papel, que por supuesto no teníamos. Así que compramos nuestro café en Pret a Manger, su vecino en el aeropuerto. No hay problema para escanear nuestras tarjetas de embarque. Así que gracias a be & C por el servicio ¥#%&@.

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Doruccio B . 2025-01-05

MORE AT TripAdvisor

For us it's a fixed "item" on our return trips from Scotland. Here you can relax just before the security check, eat a delicious breakfast or lunch and drink a beer to combat your fear of flying. You can now order and pay using a QR code that can be found on tables and menus, which is super practical because you don't have to leave the table and your luggage. The staff has always been friendly and it never took long for the order to come to the table. We are already looking forward to our airport beer in October!

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Florian Wolter . 2025-01-04

MORE AT Google

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