Brick Kiln in Chichester - Phone Number, Reservations, Reviews

Visited here whilst on holiday. Everything was great until the checkout. The staff in the restaurant and outside moving plants were helpful and knowledgeable when asked about plants. But the lady on the checkout needs to learn manners, no please no thank you just rude and grumpy, shame as would have given 5* upto then.

Alison and her team in the resturant were amazing listened to our wishes as a family to organise a funeral reception for my Grandfather. Professional and courteous throughout everyone was very happy with the food and drink served. I was very impressed how the screened the area off for us really giving us a private area within the restaurant. Highly recommend thankyou

Has got everything you want for the garden and more.

Very good garden centre nice restaurant helpful staff

Well stocked garden centre and chop. Cafe adjacent.

Sunday lunch and browse the plants was the aim. Staff are really friendly with a good sense of humour. Very reasonable price for lunch. Now to look at the plants and other items on offer.

Very nice place, lots to offer and not as expensive as some nursery's. Cafe was good. Bonoffe pie, and lemon shandy. Very nice.

.We had the breakfast this morning.Both full English and vegan.Both meals were thoroughly enjoyed

Visited cafe. Quite expensive but was nice. Plenty parking on site. Just had very quick browse around shop but didn't end up buying anything

We came over here to check out whether they were selling Hostas and to enjoy an afternoon cup of tea. We parked in the disabled persons space of the large gravel floored free car park. This gave us access to the disabled persons' entrance where they had a free to use wheelchair. Very thoughtful. In the whole garden centre we found two Hostas - "Purple Heart". I bought one for 10.99 pou dswhich I thought was quite a steep price. But OK. Our plan to enjoy an afternoon cup of tea on that Tuesday afternoon had to be abandoned. The restaurant was closed for a garden centre event. Oh well. After using the clean restrooms website for the Hosta and left.

Went for breakfast. Very good value for money ,then bought flowers from the nursery. Great selection and helpful staff 👏.

A great place to buy plants from because the staff know how to look after their plants.

Lovely place to eat and browse through all the Lovely plants!! Always call in when I'm down from Northampton and come away with some plants

The wall fans were on the last time I was there with my mum and I will come back

This is a fantastic place for plants,soil etc

We have been going for breakfast here for several months and in the main the service is generally good. The restaurant is clean and staff are generally helpful. My complaint is the outrageous pricing of certain items. 80p for a shot of vanilla in a latte coffee. £1.99 for a pack of 2, yes 2 biscuits. I understand that a business has overheads and costs, but, really £1.99.

A great selection of plants realistic prices restaurant very good

Tea for two. We chose a slice of lemon cake to go with it. Far too sweet and sickly was the icing on the top. Not sure who tries these cakes, but I would not have let that one go outbon sale.

Had delicious fish and chips in the café, bought a few plants aswell.

Great nursery, but on the pricey side! Cafe overpriced, £14.95 for a cheese plougjmans... Not enough veggy/vegan options...

brilliant garden centre cafe very clean service quick prices reasonably loved the food. garden centre lovely plants staff amazing

great prices on plants and bark. plus food etc really good!

Every thing here, well stocked plants trees shrubs, good restaurant

Lovely Dog Friendly Garden Centre, fantastic amount of Plant, Trees& Vegetables. Reasonably priced. Really nice Café/Restaurant, dedicated dog seating area, good menu, ample choice, reasonably priced, great friendly service. Definitely worth a visit.

Nice garden centre. Free parking. Friendly staff. Disappointing wait (40mins) for disappointing breakfast. Mushrooms no taste, uncooked tomato. Sausage not nice, forgot to put bacon on the plate and when did arrive, bacon was rather anemic. Wouldn't have breakfast again.

I took a mate over there to pick up some trailing tomato plants The staff were helpful

I had the roast dinner one Sunday. It was ok, the gravy was very thin. I wouldn't have it again. I had the lasagne another time and that was very palatable. I would have that meal again. The food is very reasonable.

The smell of the flowers hits you as soon as you enter! Wonderfully aesthetically pleasing centre that looks fresh and un-commercial. Prices most agreeable too. There’s bargains to be had! Very helpful and jolly restaurant staff that serve food that tastes as good as it looks.

Good variety of plants all at good prices

Good selection of plants and accessories at much better prices than some others. Friendly helpful staff.

We’re regulars at the Brick Kiln Garden Centre and their restaurant. Great family run business with lots of well priced products on offer. The cafe is lovely, well priced with a diverse menu. The cakes are incredible. Looking forward to visiting again soon.

Love this garden centre & the restaurant 😍

Impeccable selection and a lovely cafe

Lovely atmosphere with the restaurant overlooking the plants at the nursery. Friendly staff and delicious food 👌

Nice little garden centre with a lovely cafe

Great garden centre. Lots of choice and sensible prices.

Visited the on-site cafe for breakfast which we have been to before. Met by rude and unwelcoming member of staff at the till when placing order , drank our coffee s whilst waiting for our food Order. We could view previous orders waiting on the pass which were there when we arrived for 10 minutes, the chef rang the bell for service, which my wife asked the chef was it our order he said yes so we collected our food . Then a female worker came over to us and very rudely told us off in a busy cafe in front of other people for the collection of our food , this was totally unprofessional and not necessary and embarrassing. There is way and means to talk to customers . Will not visit again

Great breakfast deal this morning for us both

Love this garden centre, beautiful flowers

Although many garden center around me, but I loved Brick Kiln the most because of following reasons: 1. Since I first visit this shop in Dec 2022, they keep improving their website and mobile app. 2. Many garden center’s not really good but seems brick Kiln keen to keep their restaurant in a great condition with great food, as well as they got a variety range of food on menu, especially I love their high tea set, the sandwiches are soft and tasty. 3. Their decoration is great which made me want to shopping longer. 4. They have different district for different kind of plant, enjoy walking around it. All the above points have lead me to give Brick Kiln a 5 stars reviews, wish they keep in the good job.

Great place great prices. Really good sandwich after.

Lovely staff, good food in warm cafe. Dog friendly.

Lovely centre to visit. Garden supplies at reasonable prices and the restaurant had a great choice of food all served in their warm environment, even a cheeky wine or beer.

Brilliant, we had the nicest Sunday lunch and cake to follow. Service was excellent and it was clean and warm.

Quite good but no mimosas. Disappointing.

Garden centre has a wide variety of plants- particularly good for vegetable plants. Café continues to be excellent, including the entertainment, don't forget to get the Brick Kiln app for discounts/offers including in the café.

Always, good food and a warm welcome

Friendly staff lovely cafe/restaurant food was very nice,

Staff here are so friendly and happy to help with all questions I have trown their way, excellent stock of plants and products, worth a visit

Fantastic cooked breakfast in the restaurant this morning, the ladies that served me were extremely polite and helpful

Booked Sunday lunch for 6 friends while we were staying at Bognor Butlins. Lovely restaurant, fab menu that covers just about anything you would want. We all opted for the Sunday roast, including one vegetarian diner and the food was delicious…choice of pork, turkey and gammon all served with Yorkshire pudding, roast potatoes, stuffing and selection of vegetables. Couldn’t fault it, all perfectly cooked. Had a wander around the garden centre and all managed to find something to buy. Excellent value, thank you Brick Kiln

Stopped and ate in restaurant nice food, good prices, nice people, quick service. Easy to park lots of space a garden centre well stocked

Just had food which was very nice. Really full of flavour and piping hot. Not keen on the tiny chips though but we enjoyed it and will probably go again when it's warmer and we can look at the plants without freezing.

Just been to brick kiln and the service was very good. Lady in garden centre knew a lot an about plants and was very helpful. Also got help getting large bag of bark in car. Very much appreciated.

Good christmas gifts friendly staff Santa was very good with children of all ages.

Seemed very rushed , tables packed in, didn't enjoy this visit at all. Toasted tea cake was hard and crispy and the sausage roll looked very stodgy and was apparently quite tasteless. My coffee was weak and waterery.

Very helpful staff pleasant outlook and nice cafe

I popped in to get some advice for my privett hedge , the staff were incredibly helpful and very well informed .

Didn't see much of the garden centre but it seem pretty comprehensive. The restaurant is large and has some very reasonable food for a reasonable price. Canteen/cafeteria set-up with trays as you collect items with hot food orders brought out to your table. Lasagne was very nice and came in a decent portion with a nice fresh and tasty salad.

Never really had the opportunity until now to visit here regularly. Over the years I've popped in here on the odd occasion mostly to get a few Xmas bits & taken my grandson once to visit Santa about 4 years ago, which he loved. More recently I've come with relatives to browse & eat in the cafe & attend events which take place in the cafe. I've come away with a new "pre lit twig tree" so far & seen 2 musical events in the cafe which had to be booked (I booked & paid online). Each musical event included a cream tea served at your table. Both events were very good as was the cream tea. (The cafe is closed to non attendees when the events are on). I also attended the festive lunch which again was booked & paid for online & food choices input before attending. My dad & son attended with me & woofed down the 2 courses with no problem. I now have the Brick kiln app, & I think I have a 50% discount to use on any plant as an introductory offer to use by end of Jan '24. I've also booked, by phone this time, a roast on new year's Day for us, which I'm sure will be delicious as usual. All staff in the garden centre are always pleasant & helpful. I'm looking forward to seeing what lovely things are for sale throughout the year. Well worth a visit. Lots of free on site parking.

Went mainly for the grotto, which wasn't the best for the price. In and out of the grotto within minutes, not offered any photo opportunities with father christmas for the children either. Went to the cafe after was ok, food came out promptly, the cafe itself is rather cramped.

Very welcoming Lovely hot breakfast 🍳 Warm and friendly staff

It was my first time there, I'm ashamed to admit that I've been passing by this place regularly for several years... very well stocked, affordable prices, very nice Christmas items. Beautiful Christmas trees. I recommend visiting it to those who haven't done it yet and they will surely be pleasantly surprised

This used to be a Sunday roast buffet which was so much better. Shame they've now changed to table service

The entertainment was amazing . But as for cream tea, not a lot can be said apart from disappointed

The Bognor ride out group and definitely may be Scooter club 30+ of us had our Christmas dinner here today 9th dec so much for the staff to cope with we had first class service dinner was delicious along with the sweet like to thank all the staff for a fantastic job all the guy were very happy thank you so much for accommodating us all happy Christmas to you all at the brick kiln restaurant .

VERY VERY busy. Ordered 4 meals. 3 came out and unfortunately the 4th was over 5mins later but all meals were really nice.

Four of us (3 adults, 1 toddler) booked for Christmas lunch and were not disappointed. In fact we were amazed how they could do it for such a price! All 4 dinner plates were stacked high with 3 veg, Yorkies, roast pots and stuffing and I had the mushroom and brie Wellington which was lovely; my fellow diners had the roast turkey or gammon, followed by either the crumble or choc brownie - excellent value for money. I wouldn't be surprised if next year, the price is increased as they can't have made much profit on such delicious meals. Thank u so much and MERRY CHRISTMAS!

Dropped in when passing to buy a Christmas tree. Had a good collection of trees and ornaments. Decided to have lunch and they had some lovely cakes and a good menu to choose from.

We had a coffee and a savory snack.The sweets available are amazing.

Always a good stop for gardening plants and essentials

Had a nice breakfast and a look the lovely Xmas stuff

Lovely garden centre,very helpful staff, excellent food highly recommended

Excellent choice of cakes / sweet treats. Large restaurant with plenty of space made it easy to go with young children. We only had coffee and cake but the food looked nice too.

Unfortunately I did not have the proper chance to experience Brick Kiln as we were there to try and find Camping Gas because local competitor Dayfront Waterside has now closed down. From what I have seen, the Garden Centre looks that of good quality, with a great selection of items. Didn’t look too busy when we went - hopefully Brick Kiln doesn’t end up closed, but this may just have been a quiet time of day/week.

Had breakfast at this family run garden centre - excellent, freshly prepared on site, good, friendly service

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We went for some plants, but they were not of the best. They charge 60 pence extra for soya milk to go with a cuppa! Christmas stuff not a patch on Haskins.

Our favourite place to go and get lunch. Great food and the selection of cakes is amazing. Working our way through them all. Nice garden centre, lots of great stuff to choose from.

Lovely fish and chips, followed by a yummy cake. The food was quick, hot, and tasty.

Lovely restaurant serving delicious food and cakes. Garden Centre plants are in very good condition and the staff are really friendly, polite and helpful. They also have a large selection of outdoor pots at amazing prices. I could go on and on but it better if you visit yourself as you wont be disappointed. Thank you Brick Kiln

A lovely place to visit at all times of the year..

Very good choice of food and drinks menu in the garden restaurant and good to look round at different things in the garden centre

My partner and I choose to go out for Sunday lunch one of my first days out in 17 weeks after breaking my ankle and being in hospital for all that time. , and on a lovely sunny Sunday we decided to go to the Brick Kiln garden Center for our lunch and we both had a medium size roast dinner was the photo shown of Gammon and my partner had the roast pork both were extremely nice. Thanks very much no booking neededwill be back again.

Checked new app before going for breakfast and it showed two breakfasts for £12. When I got to the counter I asked if my phone should be scanned before ordering and was told it would be done at the end. Completed order and phone scanned, no offer on bill. When I queried this I was told you had to have a voucher and I explained I never saw this when I looked at phone earlier and assumed it would take offer into account when scanned. I was told by assistant they were not mind readers to know what I wanted. I told them how rude it was to speak to a customer that way and the response was a glare. I did not mind paying the correct amount without a voucher but I did mind being spoken to like that. It’s new days with the app and it looks like we have a bit to learn, also in how to speak to a customer.

My daughter is 6 years old and is non speaking Autistic. She can’t tolerate many places so we are very restricted on where we can go. We tried Brick Kiln Garden Centre on Saturday and I was so happy that she was enjoying walking around and looking at the Christmas displays that were being put up. I managed to even browse a bit as she was walking. A rare treat for a tired Mum with a child who has Special Needs! As my daughter stepped over a bucket of artificial flowers (she took the most direct path!) to get to the other side of the Christmas trees and I was just about to tell her not to go that way next time, an old man with white hair who works there shouted… and I mean shouted at her “WHAT ARE YOU DOING!” I told him, she doesn’t understand, she is Autistic and his reply was “Well sort her out!” My daughter has no verbal communication but she immediately put her arms up to me to be carried as it upset her so much and we had to leave. I wonder if this man, who ironically had “Can I help?” written on the back of his tshirt would have spoken to my daughter and me like that if my husband was with us? I also wonder if Brick Kiln’s staff are the sort of age demographic that are out of touch with society and children and need some training on how to treat people with disabilities. Family friendly this place is NOT. So if you are looking for somewhere to take your children to look at Christmas decorations AVOID!!!! Such a shame as the guys that work in the garden centre and plants section outside are SO lovely and kind.

We arrived in time for breakfast 25 mins passed eleven breakfast until 11.30.. So disappointed the staff could not be bothered to serve us breakfast or offer us any thing hot until 12 pm. This is not good customer service .

I don’t write many reviews but the service, staff and prices at this restaurant today were so bad I had to submit this review to save other people making the same mistake. Although we’ve eaten there before while using the garden centre, over the last few months, the prices have gone up and the portions have shrunk and when we visited today, the person serving behind the counter was rude and acted like she was doing us a favour by serving us and when we received our Sunday roast, it was surprisingly sparse as a lunch portion. The choices were turkey, gammon or pork (presumably beef and lamb are too pricey?) and when the meals were delivered to our table, they were on very small plates, the cauliflower was just mush, the potato portion seemed to be one potato cut in half and roasted and the other vegetables were similarly small portions. Thankfully we hadn’t chosen the small roast or who knows what we’d have been served up. Considering the meagre portions, poor service and price hikes, we wont be going there again, to use the restaurant or the garden centre. The lunch did not look anything like the pictures on their website….There are a number of very good restaurants in nearby Chichester, so I would suggest that if anyone’s looking for good service, good food and good prices, with polite staff, try elsewhere. I’ve submitted a picture to show how small the plates are so compare it with the size of the sauce sachet. Very disappointed. This is more of a basic cafe than a restaurant, no matter what they call it. Avoid!!

Had a lovely lunch within the Restaurant. Catered for Vegan which was nice. All enjoyed our food & drinks. Definitely recommend. Staff nice and friendly, good Quality food.

Popped in earlier this afternoon after making another purchase at the lovely garden centre. Two pots of tea, a slice of carrot cake and a slice of Victoria Sponge ( both a good size) £12.50. So excellent value. The restaurant is clean, the staff a little stressed but all in all a good experience, so would recommended. And its dog friendly.

Great cafe and a great garden centre, catch the day right and there is live entertainment, prices are often keen with helpful staff on hand to advise

Sadly, really awful meal. Left a comments form with my email address but no communication from the restaurant. Had the tempura chicken burger, a minute piece of chicken and full of veins so most of the chicken was discarded. And, I had the pleasure of paying £12.95 for it!! Bill's sells a much superior buttermilk chicken burger for only a pound more. I would be embarrassed to serve this to be honest! Serving staff very pleasant but will not be eating there again which is a shame as previous good experience.

I visited with my husband on his birthday. The main course was ordered and on the table in just minutes, really quick. Everything was hot, one egg was slightly undercooked but great portion sizes and everything else was great. The cake choice was amazing, and good value. It's dog friendly, ours is a little nervous so we made an initial visit to see if she will cope so will be back with her soon.

Sadly, a restaurant with a good reputation now has a lazy chef who partially microwaves the homemade quiche so it’s fridge cold in the middle and tepid around the edges, a very dirty deep frier making the chips taste rank, and serves a “panini” as a stale deli baguette with roast chicken and the most insulting sprinkling of cheese. Will not be returning.

We have enjoyed this cafe for many years but today we were so disappointed. We were told the soup was Leek and potato - a classic leek and potato soup is made with leeks and potatoes, the colour of which is usually pale green to a pale creamy colour. The leek and potato soup served today at brickiln was orange in colour and clearly made with curry powder or turmeric - if they had called it spiced leek and potato fair enough but it wasn’t. When my mum took it to the waiter he insisted it was just leek and potato, my mum is not one to cause a fuss and so had to leave the soup and make do with a bread roll for lunch. Really? Is that customer service? I think not! Working in a customer facing role myself I think Brickiln cafe needs staff training and the old menus of home cooked food that described exactly what they were. It might be a new restaurant but they have totally lost the old friendly, helpful service.

Decided to have lunch in the restaurant and thought it was great value for £12 for two carvery lunches. Waitress brought meals to the table and was extremely polite and friendly, nothing was too much trouble.

Well...what a mess. No idea what to do about ordering as the cafe had minor refit due to covid I guess. Anyway ordered lunch, waited ages only to get cold lunch, sent it back and it was still not hot, eat it anyway as I couldn't be bothered to complain again. Only 1 waitress in the whole of dining room and it wa really busy, Food was being left in a hatch for a long time waiting for the only waitress to bring it over and this hatch is right in front of the long queue, where cross contamination can occur. disappointed to say the least.

Haven’t visited the cafe since before lockdown and was very disappointed. Maybe the staff were new but they were very slow, although friendly enough. The tea cake was stale with no taste and the latte was watery. With two very good cafes nearby, they need to up their service, quality and value for money.

Very good breakfast, fresh quality, excellent value, friendly staff. Covid standards well observed. Keep up the good service.

My friend and I have Sunday roast here every Sunday...well we did until Coronavirus closed restaurants etc. but happily it has now re-opened and once again we go every Sunday. Really nicely cooked, nice friendly staff and very good service. They obviously serve other meals as well.