Brewhouse & Kitchen - Southbourne in Bournemouth

It’s sad to see that the pub was closed with no warning to any guests bookings. Appreciate a maintenance issue and having opportunity while closed to decorate etc but guests that have booked parties, wakes etc in advance not warned. .

The Sunday roast was excellent and the waiter Brandon was so friendly and attentive - I would definitely recommend going to this Brewhouse

We came in for Sunday lunch and it was delicious. Very quick service and very friendly waiter. His name was Brandon and he was so helpful.

Service in the restaurant was slooooowww

We had another family Sunday Roast at the Brewhouse in Southbourne. Great location, delicious food and excellent service. Thanks to everyone at the Brewhouse!!

We went for a roast as it looked so good ..sadly the crackling on the pork was soggy not crisp ..pork was fatty ..veg was soggy and overall just not the best considering the price

Came for a meal and drink with the old man yesterday. Had a bratwurst which was amazing and the drink went down very nicely. Service from the bar staff was spot on and very accommodating for my dog. Only gripe was the side of chips were quite cold but I didn't say anything at the time as I was starving! Definitely recommend and will be back soon!

The Southbourne B&K is a great pub to bring your dog! They even have doggie snacks for free!

First visit as we used one of. Meeting rooms. Great venu, excellent food and service. I don’t live near and I was part of a group holding sensitive meeting and was blown away by the place. Would recommend

We booked a room for a small, all-day meeting. Service was brilliant with nothing too much trouble and brilliant deal for lunch and soft drinks. Will definitely use this venue again and recommend to business network.

Excellent service, above & beyond, nothing too much trouble, delicious roast Sunday lunch . Only niggle is I’d prefer meal to be hot , it wasn’t cold just I just like a hot meal…

Recently organised a 50th Birthday Celebration for around 20 people. The whole reservation process ran really smoothly and the menu pre-order email and service made it so easy for everyone to order and pay at the end for what they had. Email follow up and response was prompt and efficient and the staff went the extra mile to accommodate table decoration beforehand and storage of cake in their fridge. Staff were friendly and flexible on the night due to some guests late arrival. Food was great for this event and service to table brilliant. Even had the added bonus of a small disco. Couldn’t recommend enough for a party gathering! Thanks guys, you did a fab job. See you soon!

I always try to eat here when I visit Bournemouth. Food is always nice. Staff are always very pleasant.

We have had meals in the Southbourne - Brewhouse many time But on Sunday the meals were cold. The only thing that was hot was the Gravy .. we sent them back twice and each time there has no difference in the template .. not going back for a roast here again …

Fantastic food with exceptional great staff

Went to the Brewhouse Southbourne on Saturday evening for drinks and dinner with friends. Very poor service, extremely long wait to buy a drink at the bar, to place our food order, and to receive our meals. Some food items were wrong, burnt and freezing cold. The dessert was brick hard. Very let down, as I had recommended the Brewhouse to my friends. We will eat elsewhere in future.

Waited 20 mins at the bar to buy a drink. Staff seemed oblivious to the people waiting at one side of the bar. Another customer walked around to the other side of the bar as he was fed up being ignored. Asked a waitress if we could place our food order, she said she would go fetch a machine, 40 mins later before she came back to take our order. We ordered some cheesy bread to nibble on whilst waiting for our dinner. The bread arrived with our meals, almost an hour later, and it was the wrong bread. My macaroni cheese was delicious, but the bread accompanying it was burnt black. My friend's meal was cold. We only ordered one dessert, but my friend said the cookie was rock hard. The restaurant area wasn't even extremely busy. No apologies for our long wait. Very disappointed with the service and the food so unfortunately we won't be eating here again.

Received an email from Brew house and Kitchen Southbourne asking me to rate my recent visit. I've no real idea how they knew I was there ? I didn't book, just went for drinks. One can only assume something so powerful that it knows where I am at any given time asks for feedback, you'd better give it 5 stars. I just advise you all before you enter the Pub to clear your Browser History, you're been watched.

Great night at the Brewie.. Harry served our drinks, he was very friendly and chatty, and recommended a good beer too.

Brewhouse & Kitchen - Southbourne: A Gem in the South I recently had the pleasure of staying at Brewhouse & Kitchen - Southbourne and was thoroughly impressed. The cozy atmosphere, combined with the excellent service, made for a truly enjoyable experience. One of the standout features of my stay was the exceptional support provided by the manager. When a boiler issue arose, the manager promptly addressed the problem, ensuring that our comfort was top priority. Their quick response and efficient problem-solving skills were truly commendable. In addition to their excellent customer service, the manager also offered valuable suggestions for exploring the local area. Their recommendations for tourist attractions and hidden gems were spot-on, enhancing our overall experience. The pub itself is a delightful place to unwind. The inviting ambiance, coupled with the delicious food and drinks, creates a perfect setting for relaxation. Whether you're looking for a casual meal or a lively atmosphere, Brewhouse & Kitchen - Southbourne has something to offer everyone. I would highly recommend Brewhouse & Kitchen - Southbourne to anyone visiting the area. The combination of exceptional service, comfortable accommodations, and a prime location make it an ideal choice for travelers seeking a memorable stay.

Fantastic place to eat, drink and stay! The food is spot on with a lovely range in menu, great price too to match the great quality of food, really nice dining space which makes it a lovely place for any occasion. Service was really good and Team members were lovely. Along with that they are dog friendly which is really appreciated when you want to take your dog along with you! Would 10/10 recommend a visit, whether a casual drink or place to stay.

We only came in for one drink! The bar staff were so friendly, we spoke to Brandon and he recommend us beers to try when we first arrived. We had a few pints in the atmospheric bar and decided to try our luck in the resturant, which was busy, but our waitress Fiona who was the only one serving was more than happy to find us a table, even offering to move us out of the sun when we pointed out it was shining right in my husbands eyes. The food was good, the pie had good flavour but could have been hotter in the middle. Big portions! Both of us tried a few more of the beers the servers had recommended, and really enjoyed our evening! We will be back I’m sure, and this time leave room for dessert!

We stayed a night in the airbnb and also tried a selection of the small plates in the pub. The app didn’t work properly to order to the table and there didn’t seem to be enough staff working for how busy the pub and kitchen were so it was a bit slow. The rooms were spacious, clean, and well decorated, the toilet seemed to struggle to flush properly but that was the only issue in the flat. The small plates were all tasty and a reasonable price, several vegetarian options too, but drinks were a bit pricy though - £6 for a jagerbomb.

I was lucky enough to have been gifted a Brewery Experience Day by my wife and, having dabbled with home brewing, I was looking forward to learning more about the process on a larger scale. The day started with a briefing from Head Brewer Richard, followed by the full procedure from adjusting water chemistry, adding the grains to the mash, sparging, boiling, chilling and then transferring the results to the fermenter and pitching the yeast. Breakfast and lunch are provided and throughout the day you get to sample all the beers brewed on site. You also take away a 5 litre keg of a beer of your choice at the end. If you wanted to know more about where your beer comes from then this is the experience for you but be warned, it’s quite a physically demanding day (especially stirring the mash), and you’ll want to wear shoes you don’t mind getting wet! The 1000 litres of Hazy IPA we brewed will be available in Southbourne and Bournemouth in early September and I can’t wait to try it. A big thank you to Richard and the Brewhouse team for a very enjoyable day.

I run a Speaker Club once a month in the Malt House Room. Yesterday the room was pre-set as requested with chairs, tea, coffee and biscuits. Great service! Thank you.

The place has a nice vibe but we felt ignored for the first minutes after we arrived. we eventually placed our order at the bar. I have dietary restrictions and can't eat gluten or dairy so there was only item on the menu that I could eat. That meal was also the only one that had any vegetables in it. Shocking!

I didn't stay overnight here but based on the beautifal decor and huge nicely widespread layout I can imagine the rooms to be quite nice. The food is lovely, we had the lunch specials... I brought fish goujons and for the price what I recieved was beautiful and yummy. The staff are friendly and knowledgeable and very helpful. Dog water bowls are available most places I seen in there. They have a huge beer garden which is lovely with huts, high benches and normal benches with canopies. They also have may parts available to rent out for hire for parties or just a great weekend out! Actually did exceed my expectations!

Since moving to Southbourne this has been our local. Cannot fault the place at all! Harry, Lindon, Adam and Fin are always very welcoming and always giving great service! They go above and beyond like most of the staff but these are just our favourites!

Nice pub, atmosphere etc - have been before and usually pretty good / friendly. Not so great today….. Seemed like a hassle for the bar person to have to serve us. 2 pints of lager cost £13 Website said brunch was served 12-1pm - tried to order and advised not possible (just after 12). Brunch menus on table?

We arrived to the pub at 7pm and sat down to then be told we can’t order however in 10 minutes we will be able to. We waited about 20 minutes and went back to the guy we originally spoke to and politely asked if we can order he again said it will be longer in a rude tone. We proceeded to wait for over an hour. Then finally we got told we can order. So we ordered and have now been waiting 1hour since ordering. My side came now however was cold and we got told everything gonna be coming out separately which defeats the whole point as we ordered a meal to enjoy together. I am really unhappy with this experience and was not once offered a partial refund or a drink/ desserts on the house. Which o believe would have been fair after waited hours.

Will not be returning. Been waiting hours for any sort of service.

My bang bang fried chicken burger was very good,and service was quick

Seeing the recent reviews, I can confirm what Mariola has posted.Exactly the same thing just happened to me. Manager, please get your act together.

We had a query with our gift card but James contacted head office to sort. He kept in touch everyday with an update by email and it didn't take long to sort. Thank you James. Great service. All the staff I spoke to were friendly and helpful and having lived in Southbourne in the past, I know the food is great.

Excellent, friendly & very efficient service - observant hostess noted I was hobbling on crutches and thoughtfully offered us a table closer to the one reserved.. We both ordered the Sunday roast-everything from the thick cut slices of beef, roast potatoes and selection of vegetables that were perfectly cooked (accompanied with additional gravy boat)... & the freshly cooked Yorkshire pudding, was absolutely delicious! Although it was a shame the Prosecco & blackcurrant cheesecake wasn't available, we enjoyed the churros/chocolate dip - We will definitely be back to eat here again...😁

Hadn't got the first three beers I chose, hadn't got my first choice main meal or dessert. Staff are lovely but we won't be back.

From the outside it looks unassuming however looks can be deceiving - a thriving atmosphere with a great selection of drinks and amazing service and real strong favourite whilst visiting southbourne and definitely worth visiting if you are anywhere nearby. Almost forgot to mention make sure you order food as it was next level and everything we ordered was amazing 20/10 I look forward to our next visit.

unhelpful and ignorant staff I never would go back again on the other hand I did like the place and the atmosphere was amazing

Brewhouse is my local pub and I come here often with friends, family, my husband or on my own. For this reason and because we like the pub, the atmosphere and location I wasn't going to leave a review despite receiving many emails asking for feedback but after today I feel like something needs to be said in hope for a change. I came today for a glass of wine, the bar was dead at just after 8pm, max of 6 people inside. I got to the bar, one person serving and 2 others busy chatting to a colleague off shift. Fair enough, it wasn't busy. I waited painterly by the bar for a while watching the bartender finishing serving another customer. Meanwhile a guy walked in and stood right next to me. The bartender went around the corner and when he came back he proceeded to serve the guy next to me, even though I was first! Even he pointed at me acknowledging I was there first but the bartender ignored it and proceeded to serve him. This is NOT the first time. It happens A LOT. I understand when it's busy but we were the only 2 people at the bar! The service at the bar is awful and has been for a long time now. New staff on a regular basis. Always very slow, weekends are shocking, the staff lacks experience and customer service skills. Every time you go to the bar you don't know what to expect. There are probably 2 good bartenders behind the bar that hold this place together. That's it. This is not good enough. I'm sure for a venue of this proportions there is room for investing in staff training!

A great night out at the quiz. And I got a free birthday pint. The voucher said free IPA, but the bar staff were happy to change to lager. As always, excellent beer and great ambience.

We used a virgin voucher towards a beer tasting and burger meal for two. We had booked for Saturday night but the pub was packed with England supporters and very noisy. So we switched to Sunday lunch time. A great pub with plenty of industrial charm. It’s an enormous grand building originally a hotel. The staff were very pleasant and helpful. The meal of two burgers and fries were good and we also had a roast chicken and veggie wellington both with roast sides ( but the yorkies were forgotten) all very nice . The taster beers were far bigger than I was imagining over 2 pints worth. Sadly as we were driving home not the ideal day to sample them all and do the experience justice. However, I would rrcommend it!

This place could have a lot going for it.. if only they didn't use such unprofessional knuckle draggers as door staff. Real shame!

Quite possibly the tastiest burger I've ever had! Would highly recommend, incredibly friendly staff and lovely quiet atmosphere

Second visit to a Brewhouse & Kitchen, two different locations in the UK (first was in Plymouth). We love the idea and the selection of beers and food, a child menu is available as well. Unfortunately, we did not get off to a good start at this location. UK was playing in the Euros this night, so it was reasonably busy but not full. There was plenty of seating in the restaurant area so we elected to sit there. The hostess seemed overwhelmed and it took several minutes for her to circle round to us and seat us. She started by asking if we had a reservation - apparently all the tables with views of the TV were reserved. We said no, and were seated in a corner. Although we were there for several hours, all the other tables remained empty for the evening. The biggest issue was the food service. One of the items we asked for was halloumi fries. Not available. So we asked for cauliflower wings. Not available. Finally, we settled on regular chicken wings and those were available. This all took over an hour to settle! In that time, our other dishes came out, and just as we asked for the bill and were getting ready to leave, our chicken wings arrived.

Great food and lovely atmosphere. Very quirky. However i have to say the shocking level of service really lets it down. My partner and I came this afternoon. He ordered a burger and i ordered a dessert. The dessert didn't come out with the main (maybe they thought it was for after for one person which is fine) my partner finished the food and the amount of times our table was walked past and ignored. Then my partner ordered a dessert also. His finally came out and he asked where mine was. The waitress started asking us for reciepts... We payed for food, drinks etc. Why would we make up that we ordered a dessert. Stressful trying to look for reciepts for a bakewell... They have the order in the kitchen. Maybe if you actually check and keep an eye on the tables... Not the first time this has happened..

Had lunch here, the food was nice and so was the decor. The staff here are friendly and the service is good, and there is parking available at the back which is handy.

This place is a head scratcher. It's a go-too because there will always be a place to sit as its so big but because its so big, it consistently struggles with service levels. The food is medicore and the beer is for a brewhouse, also mediocre. Burgers are OK! Nothing spring to mind when I think, I need to go back for 'that' pint. They used to have branded beer on tap when it first opened and now they have all in-house beers which are acceptable at the best of times. Sometimes you just want a pint of something recognisabale. I don't think they've got the balance right yet. On a lighter note, the Northern female manager is the best manager they've had since it opened. Protect her at all costs!!! She actually takes care in trying to make sure customers are having a good experince and is very warm to speak too. Hire more like her! Oh, and a smaller screen outside than previous years for England games??? Baffling

We go to the Brewhouse quite often, it's our local so I cant comment on the rooms. The pub inside is spacious with plenty of room and the staff are always very nice and helpful. The meals are very good with plenty to eat. There is a happy hour to look out for with speciality beers - try the wheat beer, very nice. We go mainly for the gardens in the summer which are very nice to sit outside in the sun.

The quality of the beer has gone down in a big way .My last 2 visits have been very disappointing, only tried 1 pint each time !!

Great Sunday roast, pleasant service,

We went here for a family meal recently, unfortunately it was a very disappointing experience as compared to previous visits. Whilst the service was the one redeeming quality of our time here, it cannot be said for anything else. The food was incredibly bad considering the price and the glasses that the drinks were in were water-stained and dirty. The chicken burgers were burnt on the outside, causing the batter to fall off, and the inside was watery and tasteless. The rainbow slaw was nowhere to be seen in the burger and the bun was soggy. The beer can chicken was soggy in places and dry in others, causing some deliberation over whether it was safe to eat and the fish was battered with dry, tasteless batter accompanied by some room temperature chips. Our hopes were high as we have visited here before and it was really good food, but this time it was terrible. Whatever has happened to brewhouse and kitchen is a real shame. I will not be visiting here again unless some serious changes to the food quality and the cleanliness is much improved, what a shame!

Went for dinner Friday 14th. Friendly staff. Maintained good service despite busyness of the pub. Food was nice. My only complaint would be that where we were seated in restaurant close to the back door, meant that we were subject to the waft of cigarette smoke from the outside deck. Watched football there after. Buzzing atmosphere and really good live music after the match.

Nice roomy space with good beer choice! But I think “manager” bought a little blackboard easel around to say Irish music on…he left a table cluttered and not a Hello, Hi how you doing …needs a course in customer service me thinks

My best freind had a hair appointment so we poped in B&K for a drink and I stay while he got his hair cut and then when he was finished we book a talbe for the EURO game against Denmark next Thursday thanks Becky we will all enjoy it.

Ended up here rather than Bournemouth branch due to cancellation , happy with the outcome as Southbourne is far bigger and nicer layout Booked for the brewery experience day , great value for a day's education on brewing Richard our head brewer was great , explaining all the pros & cons of brewing It's a hands on experience Cheers Brewhouse

Watched the superbowl here was an amazing time

A Quintessential British Experience at a Pub Hotel From the moment I stepped into the pub hotel, I was enveloped in the warm embrace of British hospitality. The establishment exuded a rustic charm, with its rich wooden interior's The staff greeted me with genuine smiles and were quick to attend to my every need, making me feel right at home.In particular the General Manager Matt England. My room was a delightful surprise; it was spacious, immaculately clean, and thoughtfully furnished, blending traditional aesthetics with modern comforts. The bed was a cloud of softness, promising a night of restful sleep. Dining at the pub was an experience in itself. The menu featured a splendid array of local cuisine, each dish prepared to perfection. The fish and chips were a crispy delight, and the ale pie was a heartwarming treat that left me feeling content and satisfied. Evenings at the pub was lively. The selection of ales and spirits was impressive, and the bar staff were knowledgeable, recommending the perfect drink to complement my meal. The location of the pub hotel was ideal, nestled in a picturesque village that beckoned to be explored. In conclusion, my stay at the pub hotel was nothing short of wonderful. It provided a perfect blend of comfort, character, and conviviality. I left with fond memories and a longing to return. For anyone seeking a slice of authentic British culture, this pub hotel is a destination that should not be missed. I hope this review captures the essence of a delightful stay at a pub hotel.

Brilliant staff and super food, not to mention great beer!

Amazing venue, manager Matt England was fabulous and the Funny Boiler comedy night was fantastic

Great local pub. Absolutely huge so even when it's very busy you can usually always find yourself a spot. Good food and the staff are all very professional and welcoming. You never have to wait long at the bar and there is a large range of quality beers. We'll worth a visit it has a good atmosphere.

We booked a table for 5 people to eat during an evening. Upon selecting items from the menus we ordered at the bar. This led to us discovering that three out of the 5 meals ordered were not available and out of stock. We duly went back to the table and three people ordered a second option. Back to the bar we went to reorder for a second time only to find find out that our second ordered meals were also not available and out of stock. I asked what food from the menu was actually available to be informed that until we ordered it the staff wouldn’t be able to tell us. So back to our table we went for the third time then back to the bar to order our third choice of food to which hurrah, was in stock. It would be so easy that if an item is out of stock to cross it off the menus so people wouldn’t have to repeatedly try and order food that wasn’t available. Very poor organisation and management.

Great pub, good food, great location, polite and helpful staff.

Cocktails seemed to be rushed. bland tasting. Customer service wasn't great. no checkback or interaction. seasoning missing for Food. All in all a nice place to chill but wouldn't come back for drinks

Food was better than average but rosemary was missing from rosemary and cheese chips. Very poor cocktail, was not mixed/smashed and no check back. Very quiet today so no reason for poor service/drinks

It is a fantastic place, generous parking within walking distance. The ambiance is amazing. Local brewery and food adds to a very good experience. Highly recommend it.

The staff were very helpful and welcoming. The apartment I stayed in was great and the location was excellent. I would go again.

great food as always, 👍 the dj played some good music but needs to upgrade his set up as the volume was too loud and tinny. new speakers required

Where do I start… We got our hopes up because the roasts coming out of the kitchen were looking absolutely amazing.. However.. what we received was a total mismatch and a complete failure of what a roast should really be.. The veg tasted like it was cooked in curry powder which did not compliment the food at all.. the chicken was dry and cold as was all of the food hence why it was barely touched.. the stuffing was dry and like a brick.. you could play snooker with them… Potatoes were new potatoes with no seasoning and were firm.. yorkies looked like they had been sat on by an elephant.. oh and the chefs forgot to put the green veg on our dinners too.. The best part about the dinner was a the gravy because it was the only thing that came out hot.. The waitress serving us was an incompetent liability.. she had no idea about service or customer experience.. not to mention the fact the restaurant allow her to work with stupidly long nails which were touching every surface and then ending up touching people’s plates with food on.. let’s hope she washes her hands.. Glasses were dirty and had lipstick marks on them.. The manager tried to sort everything out and I told him we weren’t paying for one of the dinners and that he can put a discount on for the complete disappointment of a Sunday lunch.. Avoid brewhouse if you want a decent Sunday lunch.. I’d recommend going to Post or Larderhouse or Dicky’s for a decent experience… What a waste of money and time..

Lovely lunch very friendly staff nice atmosphere excellent service received from Becky and Mia

Have eaten here several times and always been good. Last nights meal was spoiled by the starters and main being brought out at the same time (having opted for them to be served separate when asked while ordering). Result - stone cold main course by the time starter was eaten. Disappointed

The staff are so lovely and friendly

Lovely apartment, spacious with everything you would need.pub downstairs for meals and drinks... The staff were exceptionally friendly and helpful!

Excellent place, food is amazing and super friendly staff.

Great evening celebrating a friends 50th. We reserved a table ahead and the pub was buzzing, the team were friendly and efficient despite the large numbers of people celebrating Good Friday. The singer was excellent, and we had a really good time, great drinks, jokes with the girls, a bit of a dance, what’s not to love? 💕🍾 Thank you team!

I love the Brewhouse, the vibe and the staff and have done for many years. For some reason the cask and tap ales (XPA, Prince Ranjh & Tropical) all tasted absolutely foul when I came in with my kids this week. Admittedly it’s been 3 months since my last visit (I went dry) but I sincerely hope I haven’t lost my palette - I loved hangdog tropical in particular but they all had a chemical taste to them this time round. Will give it another go - hoping it’s just me. Such a great community hub!

As always - very friendly, helpful staff. Great atmosphere. Superb beer - brewed on the premises. Would be 5 star if parking was easier, but the location is otherwise great!

Hi - I received an email from you about 5 days ago asking for feedback about my last visit. I wasn’t going to leave a negative Google review but instead my email to you was ignored. We came for brunch last Saturday. We had to ask for brunch menus as there were none on any of the tables. It took the chap about 5 minutes to get us a menu. We sat down at a table that was unstable so we moved to the neighbouring table. That table had not been cleaned from the night before. After 30 minutes waiting for our orders I had to ask for a member of staff to check for our food. The waitress came back and said “5 minutes”. It was clear the orders had not been received by the kitchen. There were no other people ordering food as far as we could see and very few customers drinking. The food came 10 minutes later. My order was wrong and actually the food wasn’t great. My sausage was burned and my eggs were almost inedible. We are regulars but Saturday’s service was pretty dreadful. The fact you don’t respond to emails isn’t great either.

I am never disappointed when I visit the Brew house. It was easy to book a table on line and easy to arrange a larger table. The staff are always friendly, last night a huge thank you to Zoe. The food was delicious and service excellent. Always good value for money. Thank you I will be back

Good range of beers. But if you're meeting for a quiet drink with a friend, do pick your night - quiz night can get quite loud!

Okay, beers but unfortunately service was pretty abysmal despite the dining area not even being full. Took 50 minutes to get a plate of chips and then we asked about it we didn't even get an apology. We then ordered some small starter plates and that took a further 45 mins and we had to chase them up on it.

Such a lovely pub for a pint and a catch up! Really nice vibes, the staff are super friendly and very accommodating.

This is a great pub, good selection of beers, which you would expect in a Brewhouse and it has a lovely beer garden etc etc. BUT, I have on three separate occasions walked out because of the lack of service. Waiting at the bar for over 20 minutes, when it is not that busy is really annoying. They need to get more bar staff on at the weekends and have someone manning the two sides of the bar. It is frustrating and trying to get a drink here makes you feel like the invisible man.

In brief: No ice bucket for wine, lack of wine glasses, staff were abrupt when I apologised for not knowing there were table numbers (there are no clear metal disks on the tables) and snapped that they didn't know the number either as they'd been there a week (it was a table right in front of the bar/where we were talking! - maybe have a table plan to look at so they know the numbers and aren't rude to customers). Furthermore, the service was not done in the order of who'd been waiting the longest (some younger people lacking the manners to say they weren't next obviously doesn't help, but staff could correct them). Also, the halloumi fries were poor - seemed like they'd been recooked.

This place was not easy to review. The staff welcoming, great atmosphere and very interesting menu. I’ll start with the negatives to get them out of the way, firstly they didn’t have one of the menu options which was one on the reasons we booked, not that great for a Friday night. Secondly we ordered cocktails at around £10 each and they were terrible, when I mentioned this to the waitress she just said they weren’t their speciality. Simple answer to that don’t offer them. Plenty of places in Southbourne that do great freshly made cocktails and food. The more positive aspect of the visit was that the food we did order was very good. Would I go again? Maybe but there are so many options locally it wouldn’t be my first choice.

A really great bar and a great place to stay aswell. They do air bnb and I had no complaints with it. It has a quirky beer garden. It also has a car park. The place is very large and I've always got a seat. Parking was the only difficulty. It is possible for the car park to be full on arrival.

Brewhouse totally nailed it today for both rugby matches - plenty of staff who all worked hard - no queues at the bar food good and tables cleared and tidied

I had an event in the Malthouse function room last night. It’s a lovely space and a great cost-effective way to host a party in a warm and friendly venue with its own bar with beers on tap.

Very comfortable space for a working lunch meeting. Great lunch menu.

This had to be the poorest visit I've had to this place, as far as service goes! The food was good, as per usual. But right from when we entered the restaurant it went downhill, our waiter showed us to the table then just left us there, he declined to ask if we wanted any drinks & he did not ask if we were going to order by phone or if we would like him to come back so we could order at the table! After waiting for 10 minutes for the waiter to return, I decided to go look for him so that we could get some service, he was nowhere to be seen so I asked the chef if there was anyone around to take our order, the chef grumbled at me but did actually go off in search of staff. The waiter finally came to our table but failed to offer any apology to us. We felt very underwhelmed & very ignored right from the start. I would actually return here because I like the food and the service is usually good, but I'm afraid this time it was shocking service!

Clearly a lovely establishment with care in their craft and a passionate team. 5 stars!

13th December staff Christmas lunch for Hope Housing Training and support local Charity. Returned for the second year running as the food and service can’t be beaten. Not disappointed I would highly recommend this establishment for its great quality of food and service.

New staff every week, hot glass with beer. Since corona virus food and atmosphere gone down. They removed the single sofas, near home but more competition to go.

Hi my friend and I came down Xmas day for Xmas Dinner with my dog nala had an amazing day the staff were falling over each other to make the day special. Not all tables were being used so was a bit more private. We have been there a few times for Xmas Dinner and the food is always amazing. I phoned and said I could not get sitter for dog they said not a problem they put us in a friendlier area. I cannot praise the staff enough the guy that was serving our table with the beard I cannot remember his name my apologies but an amazing day will be back next year thank you so much for making our Xmas.

The New Year's Eve event was fantastic. The food was excellent and the staff were really professional and friendly. It was very well organised.

Visited for drinks. Good service and good atmosphere. Will come again🙂

gosh this place is poor, always wait a while for a beer as not enough staff, then get told the beer i want is not available ? Its a brew house for heavens sake?

Visited for a meal with friends last night. We all ordered the grilled chicken salad, which was basically a whole cos lettuce and a few strips of grilled chicken 😐 no other salad items at all..Very basic. We had a long wait for the food, and were also sat by the back door so it was cold. Yes,we got what we ordered,but we're slightly surprised that that was basically "IT". The Manager did give us some discount (thank you) but all in all it was a very disappointing meal. 😞

Lovely atmosphere staff friendly pale ale is beautiful outside at back caters for smoking and has beach huts for privacy

Went in on a Saturday afternoon, was told they didn't have any bitter left, was then given the dregs of the session IPA which was obviously awful and when we asked for a new one he said "sorry that was the bottom of the barrel". If he knew that why did he serve it? Half the lunch menu unavailable at 1.30pm. my husband went to the toilet and found 2 blocked toilets and only 1 urinal.in use. Just not as good as it used to be.

I hired a meeting room for a Property AGM - Easy to do online, confirmed within a day or so. Meeting room had plenty of space for 10 people, heating and Screen(Did not use) - Friendly staff who provided my clients and myself with the ideal space - Keep it up