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4.4

Based on 1.283 opinions finded in 1 websites

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Nº 112 in 433 in Gloucester

CUSTOMERS TALK ABOUT DISHES WITH..coffeebaconroaststeakcauliflowerfishchicken
Score
OpinionsNoteGoogle1.2834.4

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Lovely Sunday lunch, shame the crackling wasn't crispy though, but thats the only thing that wasn't bang on. Loved the variety of veg. Good value.

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Karen Allen . 2025-06-02

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Good place either for having a drink or dining. Nice outdoor terrace by the river with plenty of seating. Decent food, good selection of beers and friendly efficient staff. We will be visiting again next time we're in Gloucester.

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Graham Sysum . 2025-06-01

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Rum masterclass with Emma very informative good knowledge of rum great class good food

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Nick Spencer . 2025-05-31

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It was such a nice experience and the beer is fantastic. If you don’t know a beer you can get a sample and decide … our waitress was so friendly and helpful. Thank you!

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Silja Uckert . 2025-05-27

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Not just a restaurant, it's an experience. A lovely place, I hope we can come back.

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Michał Przech . 2025-05-27

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Excellent service from Rob, food was tasty and hot ! Lovely decor and good position on the canal

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Thelma Cartwright . 2025-05-21

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I love this place and the service was impeccable, but they have changed the menu and dropped most of the vegan options which is my own fault for not checking but still disappointing

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Sarah Steel . 2025-05-18

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Fabulous beer (Best Bitter) and delicious food

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John Butler . 2025-05-17

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staff very friendly and welcoming. it was a busy saturday lunchtime but easy to get served at the table or at the bar. went for the steak frites lunch deal which was flavourful and a good price. i wanted it medium but the waiter explained it was as it comes… but steak still had a nice pink hue 😝🥩 would happily come again for lunch with family and friends.

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Georgia Willis . 2025-05-09

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Excellent service and food considering how short staffed they were. Highly recommend.

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Jenny Thomas . 2025-05-06

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Good food, good service, good price. What was upsetting knowing that roast was not available. Roast was complimentary with each adult meal. Not very surprising considering there were 5 children in our group isn't it? I was expecting a free drink or something but apparently I had too high expectations.

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Silvia . 2025-05-06

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We had a wonderful time here for dinner. We had beers, food and desserts. Everything was very tasty with a broad variety in menu options. The staff was very nice and welcoming which made the experience very enjoyable. We highly recommend this place! A very good experience in this pub/restaurant. The staff were very welcoming and the food (and drinks) very good! We tasted some good specialties and were very satisfied with our meal.

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Clara Chevillard . 2025-05-05

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Brilliant place to eat and have a few drinks, currywurst was the best I have had outside of Germany and the birthday IPA perfect to wash it down with. Big shout out to the staff who were so friendly, especially Rob who was really attentive and cheerful. Definitely be back next time we are in the Quays.

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Darren Cooper . 2025-05-04

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A quick visit to the docks and we find the best nachos 😋

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Jay King . 2025-05-02

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Brew house Kitchen Gloucester Is a great place to get a bite to eat Food is lovely, our Server Robin was so attentive & made our time here really enjoyable. We will return Lovely atmosphere & friendly staff.

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Karen Shakespeare . 2025-04-27

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We popped in for late afternoon drinks and snacks. Wonderful selection of beers and small plates for grazing . The staff were all friendly and attentive and a great atmosphere.

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flying nuke . 2025-04-27

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Good food Nice spot by the water

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Holly Keyse . 2025-04-22

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Staff always outside drinking and smoking which is annoying as always sit at best tables by the door. Food hit & miss, vegetarian choices very limited Sometimes food arrives barely warm and wrong items Toilets could do with an upgrade

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Tracy Lawless . 2025-04-21

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Excellent food and service. The waitress came to check on us shortly after we ordered food. She informed us they were short staffed but if we needed anything to not hesitate to ask. You would never have known they were short staffed. Food arrived in good time and was of an excellent standard. This is becoming our go to place for food.

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Naomi Haddon . 2025-04-21

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As always the ale was good the food tasty and the staff outstanding. Highly recomend a visit especially with good friends.

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Martyn Garrett . 2025-04-20

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Me and my partner had a rare day off together last week and decided to go out for lunch and we decided to come here as it had been a couple of years since our last visit. We were immediately greeted by Bernie who really is a credit to you! The service was second to none and based of this alone we will definitely return! The food was delicious and hot and the place was clean and airy. It was so lovely to be served by someone who clearly enjoys their job especially as we rarely get to eat out together. Thanks 😊

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Katie Macdonald . 2025-04-19

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Great place visit a little early to will have to return later in the evening.

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FTB Sotc . 2025-04-08

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We had a family reunion here and pre booked a table We were looked after extremely well especially as I am Coeliac and required a GF menu option This was taken seriously and the manager ensured my meal was served appropriately We were advised well on alternative drinks including GF and alcohol free as some of the family were driving The food was excellent Thank you to the team

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Joanna Hannigan . 2025-04-07

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Nipped in for a quick bite to eat. Our server was lovely and efficient. Food was high standard pub grub, arrived really quickly and was gratefully received! Good selection of interesting beer and cider - an actual dry cider on the menu, yay!

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Nickie Sykes . 2025-04-07

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Ordered the lunch deal, beef focaccia. The beef was nice but the focaccia was nothing but. It was super greasy, the top was rock solid and the bottom was as soggy as can be, nothing like what a focaccia is supposed to be. The waiter with the dark hair was kind of bitchy towards me as well, I asked if there was any chance she could put the canopy out just slightly as our table (which was in the shade initially, closest to the windows) now was in the full sun, and she replied 'Well, I'm not going to do that cause there's others who would like to sit in the sun, you can take the table on the other side which is in the shade'. What a rude answer and attitude! That table already had people sat on it as I checked before asking.. the music was too loud to sit inside, but lunch was ok. Wouldn't go there again though..

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Gøril Holmeslet . 2025-04-05

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Delicious food, full of flavour, great portion size. Lovely, trendy surroundings, just a bit smelly but otherwise highly recommend.

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Justine Chinn . 2025-04-02

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Great beer & whiskey pairing, amazing host and great food. Can’t fault!

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Mike S . 2025-03-30

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We had a cracking afternoon here before the rugby! The team were brilliant! There were 26 of us for lunch and drinks and we were really well looked after by Robyn and the rest of the team!the food was great and the chefs worked hard to get us fed quickly! Not our first trip and definitely not our last! Thank you to the whole team!

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Gregg Hutchison . 2025-03-30

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The staff were very welcoming and attentive throughout. As you would expect there was a wide selection of beers and lagers. The menu has a good selection of meals and desserts without being overwhelming, with a nice touch of beer recommendations for certain meals. We all opted for meals from the Sunday Roast menu. The meal portions were very big and the food was excellent - nice to have vegetables served that were not overcooked! The location is really good with a quayside view and the option to dine outside. Overall, really highly recommend - especially on a sunny Sunday lunchtime.

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Neal Parkinson . 2025-03-24

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Very attentative, but not pushy staff.

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David Buy . 2025-03-22

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Did the brewery experience day with Chris and Walt and it was absolutely superb! Food was great, really informative day. Highly recommend!

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Neil Caldicott . 2025-03-22

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Second time we've arranged a rugby club social now. Placed perfectly in front of one of the many tv screens, staff always looking for table service, great day!!!

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Arron Hudson . 2025-03-17

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When my husband and I walked into The Brewhouse we were greeted by Bernie who had a lovely smile and was very welcoming. We came here to have a drink (we didn’t eat) as we were waiting to check into our hotel for accommodation, for a family weekend. I had a coffee which grew into a bigger coffee that had an extra shot! As suggested by Bernie 😉. Coffee was lovely and my husband really liked the Tropical IPA which he has not tried before. He said it was really nice. Bernie and her colleague were really friendly (sorry, I do not know her name but she has great blue hair). I needed to take some tablets and I had my pill pot out on the table. Both ladies commented, saying they loved it. I had a look on Etsy for one but couldn’t find a similar one. I told Bernie who said she could make one. Fab! My husband and I sat by the window talking about lots of things and enjoyed watching the world go by. Quite a relaxing and very pleasant way to spend a Friday afternoon.

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Red Dragon . 2025-03-16

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Lovely food, quick service, and super friendly staff!

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Alan Mersom . 2025-03-15

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Great day out at the International Women's Day event at the Brewhouse and Kitchen at Gloucester Quays. Staff were really great and friendly and knowledgeable too. Can't fault it. Thanks

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Arlene Howard LWB . 2025-03-09

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Brewery experience was absolutely brilliant. The brewers were really knowledgeable, really helpful & answered all out questions. What a great day out. Great food & most importantly great beer. Thanks to Chris & Walt.

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Caz K . 2025-03-08

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The whole dining experience at Brewhouse and Kitchen at Gloucester Keys was excellent. My wife's allergies were carefully catered for by the Manager. The service was first class and the food was well presented and delicious. The only slight criticism would be that there were a few things not available off the menu one of which I may have chosen. The IPA's and Ciders went down really well with the meal. It was quiz night when we visited which we found quite entertaining.

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Robert Lloyd . 2025-03-06

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Made us feel Very welcome and the dog was made welcome as well the food and service was excellent and a special thanks to Bernie who looked after us so well

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Patricia Denby . 2025-03-06

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Sunday dinner was out of this world. Beer/cider and gin well what can I say there was a good choice.

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B S . 2025-03-03

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Poor service, bill was wrong. They seem to have fewer staff now on a Friday night, so don't expect anyone to show up quickly to take your order. Those who were on duty were great, but they need more staff.

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mike h . 2025-03-01

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Very poor service. Left without ordering. Ordering on qr code doesn’t work. Hung around for ages waiting to be seated with waiting staff walking back and forth.

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N W . 2025-02-24

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Had a brewhouse brewery experience with chris. Was amazin. Would strongly recommend. Definitely helped improve my home brewery and they beer and food was amazing cheers

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Jamie Markey . 2025-02-22

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A warm welcome by Charlotte & the team & superb food, service & beer of course! See you again soon

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Nicky Wildin . 2025-02-10

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Really enjoyed Sunday lunch at Gloucester Quays restaurant Excellent service, decent portions and tasty food. We'll definitely be back

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Trina . 2025-02-10

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We only popped in to watch the rugby and did not have anything to eat but the food that your other customers were being served looked very good and lots of empty plates. The drink selection was very good and all 3 of us enjoyed very much - will definitely be back again.

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Brian Hutton . 2025-02-09

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We tried two of their house selections beer, and both were excellent. Alongside our drinks, we ordered a selection of nibbles (halloumi fries, nachos, and croquetas) all of which were delicious. The location by the canal adds to the charm, and the atmosphere is fantastic, with high ceilings, a fireplace, and a mezzanine creating a cozy and inviting space. We’ll definitely be back!

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Florent Riviere . 2025-02-02

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Always have a lovely meal here. The service is always great too. Robin served us today and was lovely and friendly. Love the atmosphere in here too.

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Emma Kenworthy . 2025-02-01

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As usual excellent and Bernie is brilliant. We just love her

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Anne Redding . 2025-02-01

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Food was good. Service good but slow. Could do with more staff. However the staff that did serve us were fantastic. Atmosphere was good but very loud. Overall good though.

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Callum James Powell . 2025-01-19

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Had a lovely family meal at brewhouse staff were attentive and friendly. Good choice of food, we loved the chicken wings and the beer choices are excellent my husband liked the whiskey stout. enjoyed making use of the boardgames we will defiantly be back

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Simon Wrench . 2025-01-15

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I visited on Monday and the servers were fantastic under extreme pressure. It was busy and there were only two front of house. Serving meals, tidying up and trying to keep a very busy bar moving. Don't know what senior management were doing to put so much unfair pressure on their staff. They were a credit though and kept smiling and doing their best. I would imagine that if you were not aware of the circumstances you might have been somewhat frustrated.

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John Hempsted . 2024-12-31

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Pint of beer was a bit short on measure.

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Ray Harding . 2024-12-28

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Always a friendly welcome from the regular staff.Good pub quiz on Wednesday evenings.I haven't had food there but it looks popular.

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vicky caldarone . 2024-12-28

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Impromptu visit on a Friday night about 7.15pm. Staff very friendly & welcoming. Chose from the menu but dishes we chose weren’t available, the food we did have was mediocre at best, coleslaw was awful and not like a ‘rainbow’, chicken schnitzel needed seasoning but the chips were nice. Tried to order dessert at about 8.30pm only to be told the kitchen was closed?? Disappointing experience which I probably won’t repeat 🙁

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Michelle Wadley . 2024-12-27

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A nice Boxing Day meal, great service and staff. Food was tasty.

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Adrian Mitchell . 2024-12-27

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This was our 3rd Christmas day meal at B&K in Gloucester. The previous visits were great - superb food, delievered swiftly and not too busy so it felt quite intimate. This time it was very busy, took quite some time to get served, and my ribeye steak, whilst rare as I had requested, was very tough, chewy and fatty. I left about 70% of it. My Wife had the turkey which was quite dry, with tasteless gravy and very little vegetables. It was a much better experience when it was quieter and the chefs didn't have to get the meals out so quickly. We will be back, but definitely not again on Christmas day. We came away not feeling at all satisfied at £70 per meal, plus £7 service charge. A very expensive and poor meal overall.

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Nick Dale . 2024-12-26

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The family ate hear on Christmas Eve. The food was great and there was plenty of drink options. The staff were friendly and the service was faultless.

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Sandra Carroll . 2024-12-25

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Good range of beers nice location overlooking the canal approach to Gloucester docks

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Bobby Whitesoxs . 2024-12-23

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Excellent customer service - They genuinely cared for our group and ensured that we were well-looked after throughout our stay. The atmosphere was fantastic. It had a great vibe and overall feel to it.

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Gary Higgins . 2024-12-23

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Food was fantastic. Tasty, fresh, great portions and cooked just right. Nice atmosphere and decor. Service was excellent! All staff who served us were attentive and very welcoming. Found a new fave spot 👌🏼

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Indie Parsons . 2024-12-22

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We had a great Christmas work event last week at Brewhouse and Kitchen. A big shout out to all the team working, Bernie, Chris, Charlotte, Ty, Hugh, Amber and Dan, Mitch, Ash, Danny, Conner and Mike who were helpful, entertaining (a great Christmas quiz!) and provided an overall great service. Will definitely be back 😃

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Danni Broadman . 2024-12-22

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Ordered a pint of Legend lager and a Glass of Diet Pepsi for the Missus and was served a full pint of Diet Pepsi so ended up paying more!! Also asked 2 members of staff about the New Years Eve drinks etc which they admitted didn’t know the answer and said the Manager will come over to us in 5 minutes or so and let us know the information we wanted for 31st December . We waited over 30 mins and still no joy, so not a good experience unfortunately!!

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David Ravenscroft . 2024-12-22

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We attended as a group of 16 people for our end of year meal and we had a fab time. Booking process was smooth, service was great and we all enjoyed our meal, the food was very tasty. Thanks to Bernie for all her help and support for our event. We will definitely go back!

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Sharon Sharples . 2024-12-20

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what a great night and great service, nothing was toomuch trouble for the team

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Neil Thomas . 2024-12-20

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Very good experience. Looked after well For our Christmas event and staff very helpful.

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Scott English . 2024-12-17

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Waited half an hour for drinks to arrive.Needed to Sent fish & chips back as the fish was uncooked. Pie & mash very poor. Waitress didn’t check once if we were happy with our meal.

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Debbie Smith . 2024-12-16

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Great place, friendly staff. Food was top notch. Really impressed will definitely go again 👍

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Sean Park . 2024-12-15

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Great venue, great food and drink and super friendly staff who made us very welcome

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Gwen Harkess . 2024-12-14

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We didn't eat, just samples a rather fine stout that was on. Loved the place, our first visit but can't wait to return.

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Simon Thomas . 2024-12-13

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Amazing atmosphere, great staff and informative brewers. Great place for a quiet drink, or a full on party!

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Matt Selwyn . 2024-12-13

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Chris gave us a fantastic day learning to brew an Italian lager and giving us all of the background of the beer samples provided throughout the day. Really great experience. Would recommend!

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David Johnson . 2024-12-07

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Really nice dinner. Good food, good beer and lovely staff.

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David Ballantyne . 2024-12-07

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We had a work xmas lunch here on 04/12 and it was amazing. Great, relaxed service. Food was excellent and we would come again. Thank you all.

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Clare badman . 2024-12-05

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We had a lovely family lunch for my birthday, Robin looked after us well, she was attentive and funny, and even put a small candle in my "Macaroni cheese with ALL the bits" Thank you so much 😁

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Victoria Cox . 2024-12-04

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A perfect gem that cannot loose Loved it will be back soon Staff: Chef Waitress-barmaid-barmen’s all work hard The bar-restaurant runs smoothly. Outstanding service from the start. Food ordered perfection ribeye steak. dessert afterwards 10/10 The tropical lager 10/10 All the staff are very welcoming and friendly polite. Keep it up Brewhouse Team

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Luke Wyman . 2024-12-03

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food was really poor. focaccia was stale, the loaded fries had very little topping, the morelle mushrooms were poor....the bacon and spring onion topping was very meagre.....the only plus sides were the fish and chips was good, the service was good and the whisky stout was excellent...would not visit again

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I Baggins . 2024-12-01

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Served and cared for by Robin , excellent , thankyou ☺️

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Rebecca Tideswell . 2024-11-30

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Had a lovely Sunday roast (roast pork) here with a friend and her two dogs (dog friendly establishment 😁) Everything was absolutely 100% The service was timely and friendly-nothing was too much trouble, and the food nothing short of amazing. Will definitely be back soon and also recommend to others! You can get cheaper Sunday roasts elsewhere, but to be honest, I'd rather pay a little more (and it's not extortionate) and have a great quality meal and experience! Thank you so much!

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Joan Wood . 2024-11-24

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Spent a day at Brewhouse & Kitchen at Gloucester Quays for a full day brewing experience. The head brewer, Chris, was the perfect host for my day and he explained everything about the process of brewing and loads about the science as well. As I was part of a small group, I was involved in all of Chris's activities throughout the day and really felt part of it. Big thanks to Ty for her help with the grain shovelling and also to Charlotte for the many drinks, breakfast and lunch which were all included. The haddock & chips were really nice and, of course, cooked in beer batter !! I am saving my 5 litre keg of IPA for Christmas. Thank you Chris - I really enjoyed the day, learnt lots and would highly recommend this event.

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Bryan Lilley . 2024-11-21

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Staff were very helpful and friendly. We wanted to watch the Welsh Rugby on TV ( don’t judge!) and they sorted out seats for us where we could see the TV . Food and drinks were lovely and service excellent. Highly recommend this place.

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Tina Phelps . 2024-11-18

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Great food and service! Nice atmosphere in the quiet section. And a lovely evening with friends. Look forward to our next visit!!!

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Melanie Ferguson . 2024-11-16

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Brilliant night out. Excellent food and drink. Great friendly staff and fun quiz. Highly recommended!

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Dan Glebals . 2024-11-14

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I booked a table for 14 people and I can't fault the service - I didn't catch the guys name who looked after us but he was awesome and we were very well looked after! The food was great and the beer was even better!

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Joshua Wright . 2024-11-13

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We were looked after by Jojo, Dan and Kitty. Very welcoming and helpful staff. Did not get 5 stars for food as three of our choices from the menu was not available.

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Carol Gritt . 2024-11-06

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Thanks to Robin the service was quick and efficient and she was very friendly and engaging. Habanero was reallly hot!

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Max Wall . 2024-11-05

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The lady that served us was excellent but the food wasn’t as warm a I would have liked. They didn’t have any Sunday roasts so the food was quite basic.

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lorraine neale . 2024-11-05

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Great place for drink, food and views for all. Service very good and food delightfully Interesting restaurant with brewing station in rear.

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Brian Forbes . 2024-11-02

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1st time eating here, overal a very nice place, relaxed atmosphere and food is very good.

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JaguarSkills69 . 2024-11-01

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My partner and I come here a lot, but the other night we were served by Rob who we have never been served by before. He really made our experience amazing, and he was one of the loveliest servers we've ever had. Nothing was too much for him and he took care of us so well. He's an absolute credit to the restaurant, thank you so much Rob!

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Sam B . 2024-10-30

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Friendly staff, Good food, Highly recommended 👍

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ergin dogan . 2024-10-28

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Great service from our server - Robyn.

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adrian baynham . 2024-10-27

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Great food, very friendly staff, excellent service. Use this pub/bar now every time me and my partner visit Gloucester

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John Marsh . 2024-10-22

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Had a lovely relaxed Monday evening at The Brewhouse and Kitchen. The Festbier was fantastic and we enjoyed 3 rounds. And we especially enjoyed our wonderful server Robin who was friendly and helpful. Great stuff!

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Margaret Sorick . 2024-10-21

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Great location, good beer and well prepared, good quality food.

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Lee Gregory . 2024-10-21

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Great day at the brewing experience! Big thanks to Chris for stepping us through the process - and letting us try all the beer. :)

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Thomas Mead . 2024-10-19

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Really enjoyed our lunch at BK. Food was excellent, and our server Robin was outstanding. The best customer service, really attentive and looked out for all little Dog too who was allowed in, we will be back! Give Robin a pay rise!

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Chris Moon . 2024-10-19

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Great location against the water beer was great food looked good although we didn't order

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Simon Tudor . 2024-10-19

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Had a great day with Chris at the brewhouse learning to brew beer! He was very knowledgeable and patient, and made sure we were involved in every step of the process. Plus there were great beers to have along the way!

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Matthew Girling . 2024-10-19

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Clean environment, good price (great to see blue light discount) and decent options. Quick and friendly service from start to finish from Emma - thank you.

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Kirsten O'Neill . 2024-10-12

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A great find after trudging through other offerings in the Quays that were frankly dull. Really warm welcome and this was supported by excellent food from a varied good that even catered for vegetarian tastes. Negroni cocktails were superb. Rob looked after us really well as did all of his other colleagues that delivered our food. Faultless. Thank you

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R Maddox . 2024-10-10

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