Brewers Fayre Oaks in Norwich

Lunch with disabled parents. Friendly welcome by Maggie who showed us several table options and offered to take parents to and from the disabled toilet. Also severed by Maggie at the bar - busy lady as the restaurant was pretty full. Food a little slow arriving but the mixed grill and gammon we properly cooked not fling and ping when happens elsewhere. Mixed was excellent with good cuts of steak and gammon and quality sausages. Also FOC swap to jacket potato. Deserts also nice and meals not overpriced with their 25% off deals. Toilets could do with a revamp / some TLC. Otherwise very good find for lunch.

We ate here for two night as we were staying at the Premier Inn next door. Menu has a fair number of choices, and wait was not long. Meals were tasty and arrived pipping hot. Maggie our waitress was excellent very polite and checked in to make sure everything was ok. Wood have been nice to have a wider choice on the menu but all in all good food.

Nice surroundings. Great location for the airport and Norwich. Good value good especially with the meal deal option at Premier inn next door. Maggie our server was very friendly and helpful as were the other staff.

Went for a meal with family, was warmly greeted by the manageress who asked if there was any allergies upon arrival. The food came out nice and hot and the desserts we ordered were delicious. There's plenty of parking and all the staff were friendly and approachable. I definitely recommend this place.

We popped in for an evening meal staff were friendly but the pub its self was filthy we were shown to a table we looked around and decided to leave if the main bar was so dirty what was the kitchen like so we left

We did not go out in the evenings but made use of the buses during the day and The Oaks for a meal in late afternoon

Friendly staff,Great service and great food! Been for breakfast at the Oaks for the third time now and we've been very pleased after every visit.

Took my mum for lunch on her 90th birthday the food was good lovely and hot but the best thing was our server real customer service like it used to be no just dumping your plate down in front of you and walking off her name was lynda and she's a real credit to the company will definitely be going back

I visit this place regularly and am always wowed by the service from staff. The food is also served very quickly and to a good standard. Next table is already booked for the carvery which I would definitely recommend.

Very pleasant lunch. The food was very good, for the price. The Nacho's were excellent, with plenty of hot chillies & freshly chopped onions. The steak was cooked rare as requested & of a reasonable quality, with very little fat or gristle. The table service (Sue, I think it was.) Was friendly & helpful. We will certainly be returning. The restaurant was busy & it is easy to see why. Good food, well cooked & well presented. With good service, all at a good price, makes this a restaurant worth returning too.

good service from some of the staff - food was not the best ive had but they were very bust and everything seemed hurried

Lovely place to go for breakfast, so many options to choose from at such a good price. Unlimited food and drinks. Staff are always friendly and welcoming. Recently moved to the area and it has become a regular place for us to go for breakfast. Highly recommend.

Food very good, staff great particularly Maggie whose service was excellent Highly recommended Not very busy but probably due to firework night

My Wife and I again enjoyed our occasional Wednesday lunch here because the staff are very helpful and professional, our waitress Maggie helped me with a future booking clarification. The food is excellent and reasonably priced with good offers and standards of cleanliness are excellent.

Very enjoyable visit. Good quality food and great service, especially from Maggie taking orders at the bar. Very efficient lady.

I have visited The Oaks yesterday. And it was fantastic the food was delicious , the employees where very kind. Over all I would recommend!

Yesterday, I visited for lunch, with an elderly relative. It was reasonably busy, but we had booked a table and were sat quickly by Paige. When waiting at the bar to order, Paige noticed the queue was building and hopped onto the till with a smile and helped to quickly bring the queue down. We both ordered the smothered chicken, which arrived in about 20minutes. The food was hot, fresh and great value for money (2 meals for £11.99). We look forward to returning again soon.

A nice greeting from Maggie who took my order. She advised me that the garlic mushrooms were on a special price at lunchtime if I wanted them. There was quite a wait for our starters. The nachos were missing the tomato salsa. We then had another long wait after finishing our starters, coming up to half an hour, when we caught a member of staff to ask if we had been forgotten. She returned within minutes with our main course which made us even more certain that we had been forgotten. My husband had steak pie with chips and peas. The chips were only just warm and the peas cold. I had smothered chicken and as the waitress went to hand me the plate she asked if I had asked for no bacon. I had not so off she went again only to return with 2 slices of bacon added on top of the chicken. My meal was hot, bonus, however I then heard a lady on the table next door which was being served at the same time complain that her smothered chicken meal was cold. I think she had got my meal. I was halfway through my meal when I heard the same lady comment on her garlic bread. It was then that I checked the menu and saw that I should have had garlic bread but did not. We should have complained but by this time we had really had enough and were contemplating whether we would make it to the cinema in time. In the end we decided we would not which made this doubly disappointing. The moral of the story is if you are going to eat here don't have plans to go elsewhere.

Bir müslüman olarak geldim. Tercihlerini anlattım. Maggie Hanım çok nazik bir şekilde menüleri anlattı. Tercihimi yaptım ve güzel bir akşam yemeği yedim. Teşekkürler Maggie....

Came for a carvery, it was the worst I've ever had. Food was cold, Yorkshire pudding was horrible and doughy. Carrots and peas were on the counter in water, yet the carrots had no draining spoon. Meat was dry, stuffing was hard, and the cauliflower cheese was watery and looked like it was just in milk, absolutely no taste of cheese. The "signature red wine gravy" tasted like Bisto. Serving staff walked past again and again and didn't clear the plates. Waste of money, definitely won't be back.

Came here for breakfast in August 2023, this was probably the worst breakfast I have ever had. Hash browns were like cardboard, bacon tasteless, ordered a poached egg as the fried eggs looked horrible and it came out overcooked and hard. £10 each as well,...

My Mum and I have lunch every Tuesday at The Oaks, my Mum says it is the highlight of her week! The staff are simply amazing, so welcoming, thoughtful and helpful especially Sarah, Maggie and Linda. Sarah even bought flowers for my Muns birthday today...

We paid our first visit to this Brewers Fayre this morning. We were beyond impressed with the quality of the food and the friendliness and attentiveness of all the staff. Special mention to Paige and Zara, who were rushed off their feet, but still had...

When we arrived the restaurant was just beginning to get busy we had already booked a table and were soon seated, the waitress was really friendly and helpful. We had a great lunch, we had drinks, starters mains and drinks, and everything we ordered was...

Me and my partner visited Tuesday night and were greeted by friendly young girl. Since this was our first time visiting, she walked us to our table and explained how we should order. Our food arrived quickly and was excellent we were offered dessert which...

We came for a dinner. Restaurant was really busy and we have been informed that is 45 min on food. Food came a bit earlier than expected. Everything cooked to perfection and service was excellent as always.

We sat down for food. And waited what felt like the whole night , we had order scampi and it was burnt we couldn’t find any contents. The soup was flavourless. They never come to check back. A member of staff who worked the door...

We went to The Oaks for a meal with our granddaughter as it was her first day at school and she likes their children's meals. The place was very busy, but the staff were very friendly and found us a table. When I went up...

Excellent customer service. Very busy but staff excellent, friendly and polite. Great value for money

Had a lovely family meal, the food was great and piping hot, enjoyed the special offer they had where children eat a free 3-course meal, with a full-paying adult. Our server Maggie was very courteous. and extremely hard-working. We were a table of 7, Would...

Delicious freshly prepared food. Staff were helpful and polite . Maggie recommended the triple chocolate brownie and it would have been rude of me. It to try it . Well recommended , thank you Maggie!!

Great all you can eat breakfast for £9.99 and kids eat for free. Staff are very friendly especially Maggie

Warm and welcoming staff,nothing was to much trouble,excellent value and good quality food. A special mention for Sarah,Maggie,Sue and Joanne. who were all very helpful.Well done everyone,we will see you all again soon.

Brilliant service by Joanne, Rebecca and Ceri. Quick, professional and efficient. Food was absolutely delicious, lovely and hot. Will definitely be returning!

Amazing service from Melissa a total credit to the company and such a nice helpful person will be back

It is always easy to book a table on line as a couple, even short notice. The food is fair for the price. Fair choice of meals ( would be nice to see a revised menu). Restaurant very clean and staff Very friendly especially Maggie...

We love coming here, they are very accommodating & Maggie has exceptional customer service.. 5 🌟

Came here for a quick lunch, 2 mains offer, I ordered a chicken and bacon club sandwich, took quite a while to arrive, was perfect as long as you don’t like chicken or bacon as there was virtually none of either. The chicken was 3...

Really lovely and friendly staff expecially Melissa and Louise were absolutely amazing and caring. Cant Thank enough ❤️❤️

Great meal, Maggie was really helpful and friendly and couldn’t do enough, would highly recommend it.

Enjoyed lunch at The Oaks, we were looked after very well by Maggie. Have booked for a Sunday lunch and looking forward to it.

Good quality pub food served mainly by friendly and helpful waitress Samantha. Only thing that didn't impress me was another member of staff delivering my wife's meal as "Steak & Ale Pie" and mine as "Vegan Pie" which seemed a little non-PC. (I'm not vegan...

Went with my wife for lunch at THE OAKS BREWERS FAYRE Norwich. Fantastic value and the hospitality was excellent and every thing was done with a smile. We were served by the lovely Maggie and nothing was too much trouble. Will definitely return. R &...

Had lunch at the oaks today with a friend, lunch deal was excellent at two for £10.49 and the service and food was very good, greeted and seated by Sue, then served our delicious fish and chips by Maggie, both very friendly and we were...

While visiting The Oaks Brewers fayre in Norwich for work purposes , I went into the bar and was served by a young lady called Luuise who went above and beyond to make sure everything was perfect 👍 she was very Happy , friendly in...

Friendly staff who were calm and professional despite the business of the morning. We have been to a lot of Premier Inn breakfasts and this was one of the best. We were there at the same time as a coach load and the buffet was...

Great breakfast very hot and staff were very friendly and so helpful. Would recommend and definitely be back again soon.

Visited the oaks due to my son going travelling from local airport and this very close by we were meat by a lovely lady called Maggie who understood we had limited time and promptly had us seated and served very quickly food was lovely drinks...

Maggie was very helpful polite and very knowledgeable when was told about my wife allergy food was hot and service was good as well as great valve

Good food, good choice and excellent service. Fantastic value for money. Maggie and the whole team always make us welcome. Thanks

Waiting to be served in the restaurant is a nightmare at anyone time there is a long queue because only 1 person is taking orders plus getting your drinks i have instructed my company to take this hotel of our list

The Oaks is a great place to meet up with family for a relaxing lunch. Plenty of space to park your car on site, and if needed good wheelchair access.

Staff was friendly, and helpful especially Teresa and Rebecca. Nothing is to much for them throughout the hole night they both were smiling and very welcoming. The food was good and very tasty also it was piping hot. Would recommend to anyone and will definitely...

Excellent unlimited Breakfast service and food were great couldn't ask for more all you can eat buffet and my children who were under 16 ate free.

As I can not speak for the food this visit, I will only speak of the service at the bar.. While other staff were 'busy', I was served by the most pleasant of staff that clearly made an effort to complete the task she was...

We had travelled to Norwich for a family gathering and agreed to meet up with the early arrivals on the Monday night; as they were staying at the adjoining Premier Inn then this Brewers Fayre chain pub was the venue of choice. I’m always astounded...

Absolute terrible experience for my cousins birthday meal. Have been coming to this restaurant for over 10 years regularly as a group of 5. Restaurant floors dirty, dirty trays left on tables, fish dry and reheated, cold chips, dry burger and bread bun had been...

We had a very enjoyable lunch, and we found Maggie to be most efficient, friendly, and helpful. We will certainly go again.

Fantastic service, very helpful staff, especially Maggie. She was great. Thank you very much for a pleasant stay Maggie:)

Lush good value meal and friendly service from happy, engaging staff members. Thanks, great evening while working away. Hannah was especially delightful and pours a perfect guinness!

We always have a pleasant experience when we visit here, the food is always great and the service is also very good. The last few times I have visited, Maggie has been absolutely superb!

Very helpful especially Liz in the soft play. Food good and reseasonably priced. As many coffee refills for one price Very good value

We went for lunch sister and brother in law restaurant was busy but we soon shown to our table waiter made sure we were comfortable and happy with table. I went and ordered our food and drinks. Our starters arrived shortly afterwards and they were...

Returned for the first time since February and wasn't let down. As a party of 8, we started off in the bar side and had a few drinks for approaching the lovely Teresa and other excellent servers. We had a few unusual requests due to...

I've visited quite a few Brewers Fayre's around the country, second time I've visited this one. The quality of food in this one is head and shoulders above any of the others. Superb, Staff also friendly and helpful. Thank you.

Came in for dinner with a group of friends. Clearly very busy but nothing was too much trouble. Very helpful staff who were clearly stressed but helped direct us to drinks machine and spoke through the menu with us and even gave their recommendations. Would...

We visited with my grandparents this week. We all ordered from the two meals for £10.49 menu, which is excellent value! All meals were lovely and the portions were generous. Staff were friendly too.

Absolutely fantastic food and fantastic service by Janice, always a pleasure to.come to this establishment.

We also meet up with family and friends here for a drink and something to eat. Nothing is to much trouble especially the lovely Hannah behind the bar. Jan and Jordan are fab too

Good food good beers great staff . Teresa and bridget jones were brilliant . All the staff were great and we had a laugh . We were here for a few weeks and they made us so welcome xxx From old Bob, big Bob and...

I’ve visited The Oaks today for a birthday meal with my friends. The afternoon tea was lovely and really good value. Living in the local area this is always a good place to meet up. The staff always go out of their way to help...

Food nicely cooked and presented, clean environment,staff helpful and efficient,,Nothing too much trouble. Previous visits with my late husband who suffered with dementia, we found the staff were so kind and obliging and friends with their partners have said the same, makes life so much...

Maggie you are a star. You are so helpful and we really appreciate all your hard work. Always a step ahead and ready to make our meal a pleasure to eat in The Oaks Steve / lisa

Food was typical Brewers Fayre, however the staff were very helpful, friendly and accommodating. On my third visit to the restaurant, Amy was very friendly and helpful. The restaurant has been very busy on the three nights I have visited and appears well run and...

We were served by a young, tall, blond girl who was extremely friendly and welcoming. She bought out our food and was quick to accommodate any requests. She even took the time to show my young children where and how the refill machine worked… What...

Lynda was our waitress and was really good. She was friendly and sorted our desserts which were wrongly ordered at the til. She is always welcoming and helpful.

Me and my family came here for the first time and the staff were really welcoming and friendly. They were super accommodating for my mum who has an allergy (special thanks to Hannah and Paige!). The food was also very delicious and generous portions, would...

Came in this evening for dinner with family and small children. Greeted by the manager at the door who sat us and informed us of how to deal with the allergies within the group. Very helpful and wonderful with our little people Looked after beautifully...

Restaurant was quite busy when we arrived but we were seated straight away. We ordered our food and drinks at the bar. We were very pleased with our food it all arrived in good time and it was all very good. The staff were very...

Excellent food, superb Black Forest sundae. But what made it exceptional was Janice, made our visit special. Superbly professional, friendly and incredibly welcoming. Can’t thank Janice enough for a warm welcome and taking such good care of us. Made memories for life.

Working close by so decided to pop in for a bite to eat food very tasty and hot an a chilly morning very friendly staff will be back again

I visited the Oak's with a couple of family members this morning for the unlimited breakfast and would like to say a big thanks for a pleasant experience. We were met by a friendly staff member named Teresa on arrival and shown to a well...

I came here with my dad for breakfast yesterday morning and we both left with very happy and full bellies! Teresa greeted us with a smile and showed us to our table promptly and explained our options. Food was hot and fresh and the restaurant...

Visited the oaks norwich today for breakfast, we often visit, the food is lovely, always fresh cooked and hot. Service is always exceptional, especially Teresa who I believe was in charge on our visit, extremely helpful, and accommodating, I currently have my arm in cast...

Asked unnecessary questions and kept us waiting to be seated for up to 10 minutes without first checking our names on the list for breakfast. She was rude, very disrespectful, unprofessional and unapologetic.

We was at this restaurant for a family get together the service was diabolical a member of our party had a lot of allergies which when ordering food it was very clear to us that not one member of staff had done any allergy training....

We were very well looked after by Maggie who was training Jayden. Very good service and pleasant customer service. The food was excellent value and it was right on the door step of the premier inn

Went to the Oaks this evening with friends, as always the staff were very friendly and helpful. The food this evening was very good . Three of us had fish and chips, which was delicious. The others had different meals, but all were more than...

Maggie the barmaid did a great job, very friendly, nice and professional :) the beer was good although maybe a bit more of a selection could be added.

We dined from the special day time menu available between Monday and Friday, which is very good value and we received excellent service from Maggie.

Usual Friday lunch trip was greated with a smile from Maggie. Service was good, food came out promptly and hot. We will return

Restaurant was quite busy but the atmosphere was very relaxing, warm and friendly. Our waitress was really helpful making sure we were happy with our table and when our food was brought out that everything was as it should be and did we need any...

We decided to go for a meal after a long walk from near the boundary, along the ring Rd, through catton park and back along fifers lane. It was boxing day, but they still managed to fit us in! There were 3 of us. We...

An evening out to sample the festive menu. Table booked but didn't get seated until 30 minutes later. Then told there isn't any festive menu left. This was early evening!!. Very clearly over subscribed with bookings and can't handle it. 15-20 minute wait at the...

Lovely meal and very friendly staff (special mention to Maggie who was very nice) although very busy with a few works parties there food arrived on good time and was all very nice well done to all the staff

Normally use our local Brewers Fayre at Broadland but that has gone terribly downhill so decided to come to this one which we always use when we go to Norwich Airport. As normal, same lovely ladies rushing about as this always seems to be fully...

On arrival we were seated quickly at the table we had previously booked online. The restaurant was quite busy, but the atmosphere was still warm and welcoming. The ordering system was explained to us. We collected our drinks and our food arrived shortly after, the...

Recieved an offer of 50% off mains. Had the mixed grill and my wife had the scampi. Plus drinks £20.00. Bargain. Will definitely be back. Highly recommend. Only negative they are VERY short staffed and could desperately due with more help although the you staff...

Ordered food, very quick service but brought over 3 stone cold turkey roasts, potatoes were dry as a bone, parsnip could have been used as a hammer, peas I don’t think ever touched water, pig in blanket had lost its blanket and the sausage was...

Visited restaurant at 6.30pm, food good but not many staff around. Ordering at the bar was a nightmare long que as only 2 staff behind bar taking orders and serving drinks. Maybe the the ordering at the bar needs a rethink.