Based on 715 opinions finded in 1 websites
Based on 715 opinions finded in 1 websites
Nº 218 in 307 in Bromsgrove
Nº 51 of 65 British in Bromsgrove
Opinions
Arrived just after 8pm to be told we couldn't have a table even though the kitchen closes at 9pm as there was a large table in. Staff were very abrupt in telling us this. Even though the person in front of us was served. Very poor for a restaurant not to be able to cope with a large table as well as other guests. If it was the case that there would have been a wait on food, we should have been advised of not just point blank refused.
Chloe-anne . 2024-05-27
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We ate here as part of our Meal Deal with the Premier Inn next door. Evening Meal - good portions and the food was fine. My prawn cocktail was mainly lettuce (but it was good to have a proper salad vegetable rather than the small dish of mainly tinned corn we'd had the week before at a Beefeater) and the haddock in the fish & chips was enormous! The mushy peas were almost cold and solid (not sure what happened there). The chips were just about okay (not crisp). My husband had the garlic mushrooms and dip, and then the steak with chips and peas, and onion rings, which he enjoyed. Huge portions and I couldn't finish it. Next day we had breakfast - loads of options (cereals, fruit, croissants & spreads, cooked food, toast, a range of teas and coffees, and fruit juices) and all you can eat! They catered for those of us who don't eat dairy so both oat and soya milk options available. Paticular mention of Amy who looked after us both in the evening and at breakfast - very helpful and cheerful (can't be an easy job). Thank you Amy.
Calypso42 . 2024-05-24
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Still disappointing although start levels have improved and a bit quicker now it’s time to improve on food standards asked for the steak to find out we only got skin on chips. Was offered mash or jacket potato really who had tht with a steak meal was looking at some of the meals tht came out and quantity poor think the weatherspoons give more and Thts saying something
gazzy123 . 2024-04-28
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We came for an evening meal and was served by Lilly. We had lasagne and chips and it was incredible. Lilly was very attentive and a lovely individual, nothing was too much trouble and always had a smile on her face. Thank you Lilly for your brilliant service
Mollie T . 2024-04-28
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Our breakfast experience was greatly enhanced by the extremely pleasant and helpful waitress, Devika. Nothing was too much trouble for this lady and along with her smiles her service turned a mediocre meal into a delight. Thank you Devika.
794156 . 2024-04-21
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We visited The Guild last week where I hired the soft play for a private party. We were greeted by Lilly who was very accommodating with our requests. She was kind, caring and helpful and went above and beyond. She is an asset to the team and we will be back again soon.
Carly R . 2024-03-01
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As per usual another fab meal at The Guild, the team being great (especially Amy B) and the food being yummy is the reasons we continue to return!
Jenni B . 2024-02-29
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Pleasant experience as always. Went for lunch. Pricing is fab with two mains for £11.99 Claire was spot on with her service, very polite lady.
Lisa J . 2024-02-29
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I booked into the premier inn for an overnight stay for business, I decided to have a late dinner over the road in The Guild. I arrived quite late in the evening due to a meeting finishing late but Ellie a supervisor who worked there, managed to fit me in and looked after me for my meal. The food was good and the service even better, I would definitely recommend this place, for the nice friendly atmosphere and the attentive staff who work there, particularly Ellie, thank you for making my stay.
Keith W . 2024-02-29
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Excellent as always, Claire was friendly and helpful. My two older children can struggle with eating out and this is a comfortable and happy place for them.
Amber W . 2024-02-15
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Went for a pre-galentines meal with the girlies. Fantastic service from Kyle! Lovely man. The other staff were amazing as usual, great atmosphere. Who needs men when you can have a lovely, thick rare steak😉🥩🥗 🥂👯♀️
sdrtm . 2024-02-13
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Visited as a family of 4 as part of a birthday celebration. We couldn't have picked a better place. The service was great, very organised and the food was delicious!! A special thanks to Steph behind the bar, who was particularly lovely, worked extremely hard, and went the extra mile to make our visit such a great experience. Would highly recommend!!
Della B . 2024-02-12
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Attended the guild prior to watching a show at the atrix, we were seated on arrival and then advised we could not eat there, absolutely ridiculous
Rachel H . 2024-02-10
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Rubbish A visit to see band at artrix ruined by fact we could not even get bar snacks at this pub. Full of screaming kids. Awful experience. Unhelpful staff...never again. Rather eat sandwich in car than chance this dive.
rachel n . 2024-02-10
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Brilliant atmosphere, very friendly staff, especially as we were there with a young child, they were very accommodating making our night out easier.
Hannah C . 2024-02-05
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Food was delicious and service good. However not impressed at 1hr restriction on the table. By the time we sat down, then queued for food it doesn't give much time for slow eating children. The waitress then came at dead on 60 mins to tell us they needed the table back.
buglybean . 2024-02-03
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Ive been a few times to the guild and it still continues to be the place i enjoy going every month with my wife and grand kids, Emma and Steph was amazing like always and definitely makes the wait for the food worth it, I will be definitely coming for more.
Barry T . 2024-02-01
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Another great family meal at the Guild again. Top marks for chef Steve for our perfectly cooked steaks as always! And a special mention for Ellie for her patience as she was clearly very busy but still took the time to make sure our visit...
Steven S . 2024-02-01
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We have been coming here for years, the selection on breakfast is excellent, so much to choose from, plus the hot breakfast is a buffet on the weekend, would definitely recommend 🙂
cat-lover-xxxx . 2024-02-01
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Absolutely wonderful service from start to finish. Karen and Kyle were truly. Nothing was too much trouble when we asked. They waited on us professionally and treated us as if we were their only guests. Very pleasant experience indeed. Oh, food was tasty too :)
Jeanette F . 2024-02-01
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Great service and menu. Free parking Friendly staff Competitive prices. Great children's play area. Would recommend.
michaelbX9417BR . 2024-02-01
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Great time in the soft play as always thanks to Karin! We always have a smile on our way out and keeps us coming back for more!
James D . 2024-02-01
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Popped in for lunch on the way back home after a day at the park found a table joined the queue and ordered food and drink pub was very busy with children as they have a play area Food came me and my wife had...
Mark G . 2024-01-15
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Went to the guild for a carvery with the kids on Boxing Day. Adam V served me delicious turkey and a lovely piece of his bloody beef 🤤. Amy B was a fantastic host as per. The atmosphere as a whole was fabulous, chilled and...
sdrtm . 2023-12-30
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Went for a Boxing Day treat. We were totally underwhelmed entering a half empty, run down dining area with no atmosphere and no festive music playing. Starter of tomato soup arrived with a film of oil over it, vile! Was told by waitress that it...
Jettyboy94 . 2023-12-28
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Breakfast with Santa is always a busy time of year, but this year was very poor. There was obviously a lack of staff especially preparing and restocking the breakfast buffet. This led to enormous queues, the coffee machine was not working, the hot water for...
Iris P . 2023-12-23
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The staff were lovely 🥰 and the food 🥘 was good. But the toilets 🚽 were dirty and obvs not been cleaned 🧹 for quite a while. I did send pics to brewers Fayre. Let’s hope they act on it.
Jo K . 2023-12-19
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Ive been a few times to the guild and it still continues to be the place i love going, last night was no different even though the staff had a rather large group in they still gave excellent service and food. Steph, Emma and Oliver...
Barry T . 2023-12-08
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Had dinner at the guild today with my family. We visit here often and the staff are always really lovely especially Amy B. She couldn’t do enough for us. Absolutely great service.
Jessica D . 2023-11-28
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I recently visited the guild whilst in the area visiting family , and the meals were delicious ! Good priced menu , and very tasty deserts . The lady who served us ( Amy b I think her name was ) provided an exceptional service...
J8084OO109 . 2023-11-28
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Lovely festive meal again tonight. Amy B, great service as per. Gold star for you hun. Lovely to see all the other staff giving exceptional service also. ⭐️⭐️⭐️⭐️⭐️
sdrtm . 2023-11-28
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nice place to go, friendly staff especially devika that served me, polite and always smiley which is nice to see, lovely service
Zoe J . 2023-11-28
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Came with my family and the food was lovely and great service by Ellie will definitely be coming back 😀
V4882GUhelens . 2023-11-28
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Excellent experience again, was served by Ellie . Great service and great food every time. Would certainly recommend this place
Jim S . 2023-11-28
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A lovely time and we all enjoyed the food (including my fussy kids). Service with a smile (from Ellie) and without having to wait ages between courses. Thoroughly enjoyable.
Fossilcopi . 2023-11-28
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Great value for money. Tasty meals. Staff were brilliant. Karin had an easyway of engaging with customers that lifted the whole evening.
PaulH388 . 2023-11-24
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Atmosphere is very nice,food was very good tailored to individual needs,kudos to the chef steak was spot on! Most of all Steph has made the experience exceptional,treated us with professionalism, utmost politeness,courtesy, highest level of service and a great honest smile which I have never...
Fenzil . 2023-11-15
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Absolutely excellent service this evening from Steph and all the front of house team. Our meals were great and we all ate together with positive engagement throughout.
Andy B . 2023-11-15
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Me and my daughter go to the guild regularly for food and soft play. This one is the best in terms of tasty food, soft play area and staff are generally great. Claire in kids soft play is always lovely and nothing too much trouble....
mariashar . 2023-11-12
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Very disappointed, the food was not very hot and the curry ordered was like soup not curry ( looked watered down ). Some of the mixed grill looked like warmed up leftovers. Would not recommend and we will never go again.
Martin R . 2023-11-07
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A special thanks to Claire for making our visit so wonderful. She really went out of her way to make sure everything was perfect and my son had a great day playing in the soft play and eating lunch with his friends. Thank you!
Lauren S . 2023-11-07
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Shout out for Karin!!! She was so helpful and kind during the time we spent in the kids area~Kids loved it! Food was average……tad expensive for kids to go in~however everything is these days!! Thanks Karin for making our time spent there really pleasant experience
EmmaMatts . 2023-11-07
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Me and my family attended the guild bromsgrove for a 3rd birthday. There was three other children all under the age of 4 ! So we are sat having a lovely meal as a family and we noticed other dad in the play area where...
Lauren P . 2023-11-05
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We booked a party (room only) for 30 children in the wacky warehouse area for Friday 3rd November. Steph was our member of staff and she was brilliant. Nothing was trouble for her, she interacted with the kids and helped me with the decorating of...
I4851YVamyr . 2023-11-04
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Excellent customer service from Devika and would recommend a visit for a cheap and cheerful breakfast, lunch or dinner
Guide647386 . 2023-11-02
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Brilliant Customer service from Devika, made to feel welcome and had a great breakfast. Thanks so much.
Martin S . 2023-11-02
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Had a delicious breakfast here, loved the food and environment. An my waitress Claire was very friendly and helpful
962carolineg . 2023-11-02
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Claire was great tonight, she was very helpful in helping us find a seat and gave us good advice on menu options, she also served on the bar and was quick and very polite, she has a natural friendly charm with people and made us...
Josie S . 2023-11-02
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I went to The Guild with my daughter, son and his school friends so that they could meet up over half term. The kids absolutely loved the soft play area and despite it being busy, the friendly staff went above and beyond to ensure we...
Anne M . 2023-11-02
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Excellent value. Great Device from Claire & Vigar (Hope that’s right 😬) £9.99 for breakfast, self service and kid’s breakfast is free with an adult 👍🏻👍🏻
Simon S . 2023-11-02
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Service was great, everything was easily accessible and tasted great. Also had options for gluten and dairy free on request. Excellent service from Claire, very attentive.
Hannah M . 2023-11-02
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This place is awesome from the lovely staff to delicious food, this is the place to go. I went with some friends on the first day of November Steph and Emma who was behind the bar was a great laugh and made us feel even...
Barry T . 2023-11-02
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Great visit. We were served by a lovely lady called Claire who offered me her staff discount because she saw my NHS staff badge which was very kind. Great food.
Stay16876700151 . 2023-10-30
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Me and my kids always come here for breakfast as a treat in half term and have never had a problem. The food is always lovely (warm and plentiful) and Claire is just fantastic. So polite and welcoming. We love it here.
lauracU7940UD . 2023-10-27
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Just what we needed. We used the restaurant as a meeting place for a large family celebration. The play area was a winner with the kids. The refillable drinks were great. All staff were brilliant and looked after us. Overall an excellent experience.
Lindybee1 . 2023-10-16
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Visited here a few times and always had a good experience. The food is lovely, and we are always made to feel welcome. Steph behind the bar always remembers us and is such a credit to the team. Even when it's busy, she always manages...
Della B . 2023-10-14
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This was a lovely Meal of Haddock , chips and mushy peas ...brought to me by Claire who does a lot and is always friendly and bubbly attitude, I have even seen her outside in a morning sweeping up the fag ends ....very polite lady...
Peter D . 2023-10-12
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Recently visited on the 7th October for breakfast after staying at the Premier Inn next door. We were there meeting friends while visiting the Midlands. The breakfast itself was lovely, and the staff appeared very hard working. Although one staff member (overheard her name as...
Robert W . 2023-10-08
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I would not recommend this restaurant at all. Despite only just opening the place seemed dirty in places especially the toilets. We had a long wait at the bar Despite only being about four people infront of us, as only one person was running the...
Chris J . 2023-10-07
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Visited today for Breakfast and what a lovely start to the day. It really does change the trajectory for the day when started with such wonderful customer service as per usual from Amy B. She really is a credit to the team. All the guys...
sdrtm . 2023-10-05
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Incredible value for money all you can eat breakfast for £9.99 including drinks don’t know anywhere that does it that cheap and good quality will be trying lunch/dinner next 😀
W1305GNhelens . 2023-10-05
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Had a lovely family meal at the Guild, staff really friendly, especially Amy B who is always just fantastic, food was beautiful too!
Steven S . 2023-10-05
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Had lunch at the guild today. Amy Bs service was absolutely perfect. Food was great couldn’t ask for more!
Jessica D . 2023-10-05
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We had booked a room in the premier inn and had arrived early, so we thought we would have lunch in the guild. We had small children with us who were more than catered for with the play area and a good choice of children’s...
Lisaandscarlett15 . 2023-10-05
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Customer service is fantastic the young woman with dark hair made the experience fun food arrives quick and is always scrumptious
Joah W . 2023-10-05
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Came here Sunday, had an amazing carvery, 3 choices of meat, roast potatoes, mash potato, Yorkshire puddings and more than 4 choices of vegetables, would definitely recommend
cat-lover-xxxx . 2023-10-05
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What can I say about the Guild? It’s brilliant. And of course my favourite hard worker was there. Karin, a true believer in what’s best for the guests experience. Never failing to make me smile. I tip my hat to you my dear
Rosa P . 2023-10-05
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Great venue good food and value for money. Helpful and friendly staff. Served by Emma Jane nothing was too much trouble for her. Will definitely visit again.
Kevin B . 2023-10-04
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I do not normally right reviews but after my latest visit here last night I really felt that I needed too. I am local to this place and having used it a fair few times over the last few weeks it was nice to see...
Sarah S . 2023-10-04
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I generally cannot fault this place usually but last night going out for a family meal we always use a blue light card generally never any issues. one group ordered off the value menu 2 for 11.99 as it was past 6pm we were happy...
louise_jones37 . 2023-10-04
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Really good spot served by Steph and other members of staff all really good service from the team and good food
Leon M . 2023-09-22
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Had a lovely family meal here.. Steph is absolutely amazing.. so helpful friendly and couldn’t praise her more thank you for your great service
S18RNadamr . 2023-09-22
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We are regulars here now on a Sunday morning. With dining out prices going up everywhere, you cannot beat the breakfast deal. The service we get is amazing. Amy B greets us every time we visit and always looks after us. Highly recommend :)
David H . 2023-09-07
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i was taken out to the Guild Brewers Farye in Bromsgrove tonight for a special treat meal as im disabled and dont get to go out much and the meal was terrible i had the smotherd platter and it was dripping in fat it was...
Compass147545 . 2023-09-05
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Had another excellent experience. Was again served by Amy B. Excellent service all round! Would definitely recommend this place, great quality and service
Jim S . 2023-09-05
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Play Hire Attended today as a guest in the soft play (room hired). Had an all you can eat buffet breakfast (£9.99 and kids are free) while my daughter played. Food was great- hot, fresh and loads available. Fruit juices and hot drinks went down...
Kayleigh S . 2023-09-03
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It was amazing, great staff and great food, a huge fair play to Adam who was running the carvery stand on his own, definitely go back again
owen w . 2023-09-03
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Friendly service and good choice of food and reasonable price. We'll supervised play area. Food was brought to the table in a good time despite being a Sunday lunch time
michaelbX9417BR . 2023-09-03
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Had another lovely dining experience again at the Guild, special thanks to Steph on the bar who was cheerful and helpful, Amy B who was nice to chat with even though she was clearly busy, oh and Steve who cooked one of the best steaks...
Steven S . 2023-09-03
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Great experience! This is the first time we’ve visited the guild brewers fayre in bromsgrove! The breakfast was delicious and was lots of options to choose from. My children went and played in the play area! Massive thank you to Lilly who went above and...
Mollie T . 2023-09-03
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Lovely service again at the guild today, thankyou Amy B for making all of the guests feel so welcome. What a superstar ⭐️⭐️⭐️⭐️⭐️
sdrtm . 2023-09-03
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Kids loved the party here, food was nice and very good value. The soft play was clean and the waitress was helpful
laurahJ3799OB . 2023-09-03
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Avoid this place for the following reasons: You’re expected to queue 10 minutes plus to place and order for food or drink, even though the place is half empty. The toilets are a tip. The famous soft play is now £4.50 a head. You get...
Mr_Constructive . 2023-09-02
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The tikka curry was like soup with 5 bits of chicken not nice and 2 tiny slices of outrageous my pried garlic bread which missed the garlic
Mrs G . 2023-08-31
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There were no hash browns, white bread or mushrooms available-poor stock control! Pop to Asda and buy some bread! No real coffee-all coffee machines had been broken for 6 weeks!! All of the toilet cubicles had broken locks so couldn’t be locked! Disgraceful. 3 cask...
kevinjF8668NM . 2023-08-29
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We had a friends 4th birthday today at the soft play and Claire was extra helpful and really good even though she was on her own with a que out the door for the first half an hour of the party. Everyone got their food...
Natashia M . 2023-08-18
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Great food and lovely staff. Special thanks to Kyle, always so helpful and makes us feel welcome. Great atmosphere and handy play area for the kids. Would highly recommend!
Della B . 2023-08-14
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Great experience and staff did a great job throughout. The kids had a blast and staff couldn't do enough. Claire, Lily and Ella in the soft play did a great job between them and made it easy for me. Thanks
mariashar . 2023-07-22
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Initially booked as a meal for two, we then joined in a get together with 21 others for our daughter's birthday meal. Greeted and served by Amy, who was delightful, efficient and attentive. Both meals were served quickly, piping hot and good quality for the...
Brian E . 2023-06-30
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Went ere for a birthday meal on Saturday service was very poor only one staff member doing drinks and meal orders they Dident even know wot a ham salad was never and heard of a snowball drink so I decided not to eat and drink...
gazzy123 . 2023-06-20
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Family get together after a while not seeing each other, enjoyed our door and service.Janka and the rest of team looked after us very well.We will be returning next month.👍👍
336martha . 2023-06-18
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Had dinner here and a few drinks and it was great. Not sure who served us our food but we had Janka serve us at the bar and she was very polite and friendly and made sure we got served promptly
Sophie c . 2023-06-17
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We visit most weeks as a family due to its great food, kids' entertainment and the wonderful staff! Janka is especially lovely, always so helpful, and we always look forward to seeing her. Would definitely recommend for a lovely meal out in a friendly and...
Della B . 2023-06-17
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Fab service at pub lovely staff Janka was great with all help i bring a big group of wheel chair users 👍 deffo come again thank for great food
Jenny C . 2023-06-16
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Another visit to Brewers Fayre Bromsgrove. Whole family had a great time. Food was good and reasonably priced. Great service from Janka. Happy Family.
alexdG9883MV . 2023-06-16
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Lovely service by janka and a very friendly environment,, will definitely be coming back with kids
Daniel T . 2023-06-16
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The food was great and service was really quick. Sean was amazing at his job, and really made us feel welcome and as though nothing was too much trouble
User12a346p . 2023-05-10
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it was mine and the Mrs 3rd anniversary so we thought we would try somewhere new. she recommended this place so we thought we should give it a go our friends have said its a good place and when i say they were not wrong...
bradly s . 2023-05-05
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Had dinner on the 3rd ,breakfast 4th .Great service ,all the staff were fantastic. Food served promptly and everything was great .premises organised and tidy .Couldn't ask for more
MalcolmM333 . 2023-05-05
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Service was excellent Janka looked after us during our visit, thanks for a nice evening. We will be coming back
Morgansreef . 2023-05-04
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