Brewers Fayre Goffs Park in Crawley

THE NEXT irregluar HOTEL OF CRAWLEY I EXPECT WHY WOULD THEY SHut THE RESTAURANT AND BAR TO THE PUBLIC. JUST THE SAME AS THE HOLIDAY EPRESS

This was our regular drinking and eating place. It then closed at short notice and told we would not be welcome anymore unless we were a guest at Premier inn ?? Premier inn website states quite clearly that non guests can use there restaurant and bar. So why are we refused entrance ??

I’ve booked and have breakfast here regularly and so know the booking system well but something went wrong and it booked me for the wrong date and even though the staff know that I’m regular I didn’t even have to give them my name. They wouldn’t help me out and let me have breakfast with my whole family, so I will be looking for somewhere else for my regular breakfast slot now and they probably lost my custom really disappointed

We went because of a 33% off food voucher, but the quality degradation had continued with staff shortages reducing the menu availability. The Smothered Platter I had proposed for my companion was one of the meals unavailable. She pointed out that the Value Menu would be cheaper than the 33% off if I was having the Smothered Chicken and she Scampi. Unfortunately the Gammon Steak she had was tough and mostly inedible by the time she'd trimmed the side fat off.

We came here for breakfast a few months ago and unfortunately the experience was not that good, but I am more than happy now to say that the experience has changed 100%. The staff are very friendly and the food and selection are excellent, and absolutely great value, thank you, we have now got another breakfast booked for 16 of us.

I recently stayed at the Premier Inn at and had a disappointing experience at the onsite Brewers Fayre. On our first night, we felt rushed to leave even though the bar was supposed to be open until 10 pm. The next night, we returned late and tried to get drinks for our room at 9:25 pm but were told the bar was closed. These experiences left us feeling unwelcome and put a damper on our stay. I hope management looks into this so future guests don’t have the same experience.

Breakfast was absolutely brilliant..... staff were friendly and attentive, very polite meeting all needs. We were served by Natalie and Abbey. All the choices of food were there including the hot breakfast good choices. We will be returning thankyou to the staff you made are morning start a good one !

Highly recommended, great service from Abby and Natalie, always so friendly and welcoming. Will definitely be coming back!

Amy and Recce were great hosts Great service free parking benches outside with clean made you feel very welcome aaaaaaa

This restaurant has a deal with Premier Inn and the breakfast and dinner package is well worth the price. The food is the the kind of fayre you might expect from this style of restaurant and it was fresh and wholesome. The timing of the food delivery was definitely geared to the needs of the individual and The progress of the meal was discreetly monitored. The serving staff were a little rough around the edges and when my starter was brought I asked about cutlery. The girl bringing the food simply replied “ they are in a basket on the bar”, and at that point, she walked off. I was quite shocked by her lack of people skills. This reviewer, however, was delighted when Tom came into the picture. He was much more mature and his commitment to service excellence was very clear. He was chatty and interested in knowing how the meal was going, and he came back a little later to see if I would like an extra jug of gravy to go on my beef and ale pie. This made a huge difference to my visit experience, and I have awarded two additional stars solely based on tom’s effort and commitment.

Great afternoon at the brewers fayre. Lovely staff and service. Thanks to Loui, Nat and Helen. Will definitely be back soon.

Come for dinner and was served by a lovely girl called Charlie very polite!!... Food was good... Nice and quiet and wasn't massively busy and loud

Lovely visit today whilst staying at the Premier Inn. Excellent staff … Nat and Amy in particular very welcoming making it a chilled experience. Also excellent prices and caramel apple Betty was yummy!! Thank you

Jamie and Charley made sure we had a wonderful breakfast, keeping all the buffet and drinks thoroughly stocked. Fantastic English breakfast buffet. Would definitely go again.

Breakfast good lots of choices And Helen the waitress was excellent very friendly and helpful really good service thank you

Wow what can I say had a lovely breakfast here today with my two children and the poached eggs were spot on . Also like to say a massive thank you to Helen our server who was amazing and couldn’t do enough for us and helped with all my daughters dietary needs . I may add was a very busy breakfast and the lady smashed it whilst on her own .

Service was excellent, atmosphere very relaxed. Lots of groups of friends using it as a meeting place, clearly not the first time they had visited.

I visited the Brewers Fayre / Goffs Park Hotel for lunch today with my daughter. The restaurant was very busy as they do a carvery on a Sunday which is popular but we were still seated straight away and served quickly and efficiently at the bar by Jaimie. Despite there being a bit of a queue she was polite, friendly and chatty with all the customers and made us feel welcome. The food was brought out surprisingly quickly by Helen who was rushed off her feet but was still smiling and friendly and looking after everyone in the restaurant. The fish pie I had was lovely and the nicest I’ve eaten. I’ve had a lot more expensive ones in other restaurants that didn’t have half the amount of fish this one had. My daughter had a cheese and bacon burger with chips that she enjoyed but commented that the burger could’ve been slightly hotter. We agreed that this could be because the lettuce and tomato were fresh and hence cold which might have made the actual burger not so hot. The chips were nice and hot though. We ordered desserts at the bar and were again served by Jaimie who was joined by Louis, one of the managers. We were lucky to have had a 40% discount code for the food and Louis helped process this and also brought our desserts out within 10 minutes of ordering. All in all the experience was a very positive one with reasonably priced food that was cooked well and tasted lovely and great customer service from a very friendly and helpful team. Apparently Callum was in the kitchen cooking today so thanks to him for a lovely meal and Tomasz was doing the carvery which also looked very appealing. We will definitely be back.

Great place to stay very friendly service and great workers behind the bar and In the restaurant Natalie's service is absolutely groundbreaking had an amazing experience many thanks to the team at brewers fayre crawley

Went with my two kids for breakfast.It was so delicious and kids really enjoyed it and the outside play area. It’s really worth for the price of the all 3 of us plus with the savoury buffet(the pancakes where nice because not every places do pancakes ) and the full English buffet. The girl who is called Kristal, the staff was really friendly, polite and very helpful and she made sure we were happy with the food. The girl Jamie, gave me my vegan sausages when they didn’t have them out so she was very helpful to cook them at that time when the restaurant was busy. It’s really affordable and nice treat for kids definitely going there so often.

Breakfast here never disappoints! All of the staff are friendly & helpful. The food is fresh & tasty & great value for money!

Family meal for Easter teat, Sunday roast was cook perfection, sevices well was good, well done to Jamie, Reece, Amy, Helen and Louis.

Really lovely experience. Staff member Kristel is a beam of sunshine and joy. I am a chair user and she found us a table and made space for my chair without having to ask or make it a thing. She was so joyful and really...

Lovely happy staff, great food and prices. Tables are kept clean, fab variety of food. (My kids can be picky!) Kristel, Louis and Tom are all a credit to the team.

I was served by a very kind and friendly waitress Kristel, made me feel very comfortable, Food is also very good, a very nice breakfast to start the day!

Had a very enjoyable meal! Enjoyed by all. All staff very friendly especially Kristel Who went above and beyond and got colouring bits for my kids also

Absolutely amazing and friendly staff. Kristel, Helen and Tom were absolutely amazing and very helpful. Food is lovely and fresh. Lots of choices. Children get a colouring pack. Very clean place. Will definitely be coming back very soon.

The staff were very friendly and the food was yummy. I had the smothered chicken which was moist and tasty! The staff were all helpful - Louis, Laila and Kristel went out of their way to make our visit enjoyable.

Great service from janine, laila and Amy. Food was lovely and everyone agreed. There was 10 of us and all food came out at same time

Accomodated very well when we arrived with my service user by staff kristel, laila , they are both lovely and smiling , asking hows the food they served and still on contact for our dessert after the meals

Great service really friendly would recommend visiting here 100% the girls deserve a pay rise Nat Jaimie Kristal !!!!!

I had a meeting here because of the location of my client. We had a very good service from Emma. Emma was friendly happy to help always with a smile.

Very good staff and food! Great service and friendly staff, Laila, Amy and Kristal were really cheerful and happy to help

This was such a good experience friendly staff lovely food and great fun atmosphere with the bar and waiting staff laila,Amy and kristal and thankyou very much for a nice relaxing evening ,the restaurant is very clean and presentable

Cheap and cheerful. Staff were friendly and food was good, clean etc. Could be quite noisy but otherwise good experience.

Enjoyed my time at Brewers fayre, food was great, service was excellent. Kristal, Amy and Laila were all lovely and looked amazing ;)

Fast and efficient service with lovely food. Really happy and friendly service from Amy, Kristel and Jaimie. They could not have been more helpful.

Carvery was a bit disappointing as food was cold. Manageress Amy however was very apologetic and refunded 50% off the food

Kristal was amazing today went far and beyond to provide an outstanding service, nothing was to much x Amy and Tom where working hard in the back ground to maintain a great standard.

Food was excellent and the staff couldn't be more accomodating. Stayed in the adjoining hotel for a weekend visiting family with my young daughter and when I thought I'd lost my phone Jaime, Amy and Kristal went above and beyond to help me find it....

Was greeted by Amy. Who is a lovely lady & made us feel very welcome as always. Also on duty we're Jaimie, Reece & Louis. The whole team are amazing & the food & service was outstanding as always. Would 100% recommend a visit.

We moved here in June last year and this has become our local staff are so nice and friendly Louis is very welcoming and goes out of hos way to stop and have a chat staff work so hard food is good and also good...

Coming today with my family when we get there Charli welcome us with a beautiful smile and show us to our seat. She give the kids a colouring pad and been serve at the bar by Reece who was helpful and our food serve by...

Excellent attentive staff. Friendly and helpful. Calums food was cooked to perfection. Ami, Reece, Cheri and Louis made our night.

Waited far too long as we were there with 2 children celebrating a child's birthday. ZIt was not busy. Took money, gave orders and order for drinks and server went away to serve someone else, leaving us waiting for the drinks However, our waitress was...

We frequently visit brewers and have been served by the amazing Kristel numerous times, always a big smile and happy to help! The whole team are amazing and give top notch service and great food! Thank you guys

My Nan comes here each week and loves the service from everyone! They all really look after her! I came today to join her for some lunch and it was amazing! Thank you to Amy and the rest of the team for looking after us!

Excellent service from Amy ,Jamie amd Reece ....highly recommend ed ... Good staff good food friendly efficient service ....massive improvement on previous visit last year ..

Reece is great at his job Amy and Jamie made us fell very welcoming great staff!! The food was not great place is what you expect for a brewer frayer! the staff are excellent and I recommend coming here for a drink! I think they...

Amy Jaimie and Reece did absolutely amazing, big shout-out to them. Worked absolutely brilliantly on the bar all together when it was busy

Amazing young lady called Helen, attentive and very welcoming. Constantly running around ensuring customers happiness.

I had an amazing service today at Goffs Park Brewers Fayre by Helen. I went as a treat with my nan for my 21st birthday and I couldn’t fault the service. Helen stated that she doesn’t usually work the bar but yet she still made me cocktails to perfection and always had a smile when serving. Even though they were clearly short staffed Helen made sure that she completed things in order to not keep customers waiting which kept everyone else smiling too. She made sure that my birthday meal voucher was used on the meal I ordered and even added a requested which the chefs completed and made me feel that extra bit special. I would recommend to anyone having a birthday to celebrate it here the staff are all lovely and make you feel special no matter how old you are.

My daughter and I go here often as they have amazing vegan sausage. Abby who is on the breakfast shift is amazing. Always friendly, always smiling, always willing to heat up my coffee because I like it piping hot, even if she is running around the only one on the floor. She is a credit to the company and I hope the know. How. Lucky they are to have her ☺

Have been here several times (not my choice) and every time service has been rubbish. Bearing in mind you have to order at the bar, so in theory all the staff have to do is deliver the food… you have to get the cutlery, pepper...

Came for breakfast on Monday which was delicious and so much variety. Even managed to get my fussy toddler to eat something! We were served by Abi & Emma and as usual the service was fab. We come here quite often due to value for money and it being a kid friendly place and always have a good experience!

Charly, Amy and Troy specifically were amazing. Answered every question I had, and gave me a warm welcome throughout my visit. Id definitetly come here again for the service alone! A rarity these days.

I didn’t read the reviews before we came in this case as a last minute thing, in the right location. We were greeted with a smile and a cheery attitude by Troy at the bar and seated quickly. Our order was taken and drinks dispensed, no problem. We had starters, main course and deserts. The food was hot tasty and well prepared, what more could we ask for. We were served by kristal, who came across as bubbly and attentive, without being intrusive. Breakfast was also eaten here, a good old full English with toast and coffee. Natalie , who at 06:50 in the morning was amazingly cheerful and pleasant, looked after us and the food was freshly cooked, hot and a presented well. To sum up, Would I stay again, definitely YES

Absolutely the worst place I have visited in ages. We booked the restaurant for our family to celebrate what would have been our mum/nan's 89th birthday (she passed away last year and this is the first birthday without her.) There were 11 of us in...

I have to be honest, food was not the best however 2 waitresses Helen and Natalie gave me the best customer service I could have asked for. 2 very hard workers who are a real asset to premier inn and Brewers fare. I hope they...

Thanks Natalie for your time to help us out and it was good we are so happy about it and we love it and we will be back soon and well done

....the worst Brewers Fayre in the world. Lackadaisical service from lethargic staff, lukewarm food, kitchen manages to cock up prepackaged food, groups of people smoking weed and puking by the front door, all in all a disgraceful place. Even noticed staff parking in disabled parking...

Plenty of parking. Greeted on entering. Lovely friendly servers. Very helpful. Order taken quickly and starters came out in a very short time. Everything hot and tasty. Main courses were all served together and with 7 of us that was wonderful. Desserts very great value...

Sat at table… ordered food and drinks from the bar and waited for starters…. 40 min later I asked where they were…. It seemed the food order had not made it to the kitchen… told staff forget starters and we would have the carvery as...

Boxing Day meal with family. We arrived 6pm and got seated. Starters came out which were ok apart from the tomato soup which was oily. We all had the roast apart from plenty of meat, which was ok, the potatoes were hard, sprouts hard and...

I have eaten at the restaurant twice the week and each time the food and service have been great. Earlier in the week I visited with a friend for lunch and we both ate off the Festive menu…which at £14.99 for 2 courses is great...

We held my father in laws wake at Goffs Park. We choose silver package buffet and the food was really good. It was all fresh and plentiful. We had the conservatory which was away from the bar and main area of the pub so was...

It has changed a lot here I am afraid 7 friends turned up for Xmas meals, which we paid for individually at the bar No Christmas crackers table cloths on table which Christmas meals normally do have Meals were cold unfortunately, one of our ladies...

Abysmal!! Met up with my brothers and sister in law for pretty Christmas get together. We sat down atb6.30 pm and ordered our meals at the bar, no table service. We were still waiting at 7.30 pm. My sister in law caught one of the...

We used to love visiting but over the last few years it's gone more and more downhill. The bearded guy behind the bar always has a reason why he can't do anything while standing around doing nothing. I mentioned that our table was dirty and...

Very poor service, with drinks orders taking 20 minutes. Party of 10 on a Christmas lunch outing, and food didn't all arrive at once. Cold or Luke warm on arrival. We had asked if they wanted us to pre order our meals if that would...

What a nightmare. What awful service. You can't have a tab running, have to pay as you order. I have never been to such a shambolic restaurant, if you can call it a restaurant. Cold food.

Natalie and Abi served us. They were friendly and very efficient. Thoroughly enjoyed the breakfast. Will be back. Great value for money.

Only half a dozen people in… but greeted with empty plates and glasses all over tables.. table we sat at was sticky and no one behind bar until you go up to bar. Been here over an hour and not one person collected empties

We used to come here for a dinner quite often, but after last time (and previous time) we agreed it was our last visit. The ONLY good thing was beer. Literally. Five of us, waiting for food over 50min, had to chase waiter because not...

Dreadful and extremely dissapointing. Very poor quality, the plates were cold and the food was barely warm. The so called chef needs to learn to cook properly. There were four of us together two got there food and two of us didn't so we had...

Oh dear. What an embarrassing visit. We were only popping in for a glass of wine. No glasses were available for a large glass but we were offered a champagne type glass. Whilst we waited, diners were coming to the bar to ask for refunds....

I’ll have to give them a 5 mainly because of their hospitality. Charli and Reece’s exceptional hospitality and kindness truly stood out. It's rare to find such dedicated and friendly staff, and they truly elevated my experience. Kudos to Charli and Reece for their outstanding...

What a dive!!! On entry was told no normal menu only carvery which is not helpful in a big group. The place is FILTHY and run down with a depressing atmosphere. The staff are beyond lazy with only a couple of young members actually working....

I thought we were entering a greasy spoon cafe one morning. One member of the restaurant staff was wearing scruffy jeans, t shirt and dirty tee towel slung over his shoulder. Tables and cutlery were dirty. The floors were carpet was dirty, not cleaned from...

Appalling. A group of 40 booked two months ago. Not enough staff to cope. I’ve now waited 2 hours for my meal. My husbands mixed grill was delivered 10 mins ago with no peas and no onion rings

Came today for my friends sons birthday, they was unaware of my friends booking however Amy, and the young man accommodated and welcomed us in despite not being aware or prepared with extra staff. Great service, fast at bringing all food out together although we...

Amy lilly and Aaron was great food was brilliant and the service was amazing I will definitely be coming back!thank you guys

My Birthday celebration, what a joke. Booked in for 10 people, restaurant only had a couple of diners but was a shambles. The young man serving was also on the bar and was lovely, polite and apologetic but was actually having to run. Chef was...

Terrible short staffed wasnt acknowledged by staff. Went for Sundays roast and it was horrible even the chef was moody. Roasties was like the frozen ones food wasnt even hot Had to wait ages to get a drink tables full of empty glasses plates etc....

Very good food, I had the mixed grill which came with 2 eggs, sausages, chicken breast, gammon and steak, well cooked and great service from Charli.

Bloody awful service. Arrived at 7 for booked table. Eventually had main after 49 minute wait. Its now 8.45 and we're still waiting for our sweet at the same timewe ordered the main. Tables not cleared. Kids bribed to pick up glasses.

Absolutely shocking 2hr wait for food, food came out cold with missing items of food on plates, chicken served raw and fish came out cold and mushy. Have been here a couple of times but this is the first time it has been so bad...

Dirty, bad service, sloppy staff, cold food. Waited for almost 10 minutues to be served only to be told it was because they were short staffed due to someone being on a break. Menus on the bar swimming in stale beer spills to be told...

Arrived from the airport to stay at Premier Inn next door to be told we could not be served any food at Brewers fayre at 8.45pm on a Saturday evening as the kitchen had closed! Came for breakfast in the morning to a very sticky...

Used this chain a few times but not since lockdown even have a bonus card so when staying local for airport thought we’d give it a try. Booked in advance looked very jaded as did the attached Premiere Inn so we went in to find...

I went to the restaurant yesterday evening for my daughters birthday meal, there were quite a few of us but the staff coped very well considering they were understaffed! All the food came out together apart from 1 meal which was quickly rectified, and nd...

Went out with dinner with family today (24/08/2023, brilliant service from the start, unfortunately they didn’t have what we decided we wanted but it found something quickly and they gave us a free dessert to apologise for this, definitely will be going back thank you...

Visited here with my partner and daughter for dinner on 24/08/23, very friendly and happy staff, the chef Aaron was amazing when he brought out our food, apologised for having no carrots for our daughters veggie sticks starter and got us some more cucumbers. The...

We have visited Goffs Park many times but todays visit was not good. The tables were sticky and some not even cleared. The menus were dirty with traces of food on them and the bar surface was very wet with spilt beer. An abundance of...

Went with the family, a 2 o’clock booking on a Saturday for my adult grandson‘s birthday starter was fine dinner I thought mine was on the cold side, but no big problem then we got to the pudding and we waited and waited and waited...

We had an evening meal and breakfast here because we stayed in the adjoined Premier Inn. Everything about our experience was bad, the service, the cleanliness, the food, the dirty tables, the bar swimming in beer and the sloppy attitude of the staff.

Both Laila and Amy were very attentive. Food was good i will be going back again. The place has a lovely atmosphere

Had a lovely lunch served very quickly nice atmosphere very polite friendly staff, we sat in the restaurant area which was clean and tidy will definitely go again. If you get Laila or Amy you won’t be disappointed couldn’t do enough for us well done.

Favourite place Always having breakfast there Today had my whole family and we was there a bit late Laila was amazing with our service Natacha is lovely as well

Although quite a few items were unavailable from the menu, the food was lovely, my husband had the smothered chicken and I had the trio of pies... both were very tasty. This was so much better than our experience last week. Max, Amy & Jaimie...