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3.5

Based on 933 opinions finded in 1 websites

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Nº 864 in 1129 in Fife

Nº 189 of 227 British in Fife

CUSTOMERS TALK ABOUT DISHES WITH..potatosteaksouppayfishcookedbaconpiechickencoffeeoldsaladcurryroastladysausage
Score
OpinionsNoteTripAdvisor9333.5

comment_iconOpinions

Went here for my breakfast whilst staying at the adjacent Premier Inn. Breakfast was self service. Only took scrambled egg from the cooked buffet which was rather solid and lukewarm. Staff rather disinterested in customers.

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Flo12354 . 2024-05-18

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Brewers Fare The working team were very good but there were 2 off duty kitchen staff always going into kitchen shouting swearing drunk been there since 5 pm still there 8 pm loud swearing arguing not very nice to see started arguing and fighting with each other other at the bar Very disappointed One of the guys was Pedro and Peter the manager on duty was Lesley Was refused by a member of staff more drinks but still received more drinks given and more arguments Not very good service

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Graeme G . 2024-05-08

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The staff are friendly. The food was lovely, we had the value lunch deal which is good value for money. It is a handy location just off the M90.

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Roger C . 2024-03-02

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My 4 year old loves it here, good pub food, prices are very reasonable ,staff are always very friendly and helpful as well ,We will be back again

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Stuart H . 2024-03-02

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We had a great time here. We were a party of 10 eating from different menus. Our food was served promptly, it was hot and tasty and the staff were very friendly and helpful.

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Fiona C . 2024-03-02

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Grace was awesome Friendly ,efficient and had a good chin wag Recommend all the specials and best dishes …………………………………..

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Vikki H . 2024-02-25

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We had a lovely evening meal. The service by Grace was excellent nothing was too much. She made our evening she was cheerful caring and knew her job. What an asset to the company she should be reward for her customer service. Thanks for a lovely experience and meal Grace x

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shirleymF5632YQ . 2024-02-25

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The batter is soft It isn't hygienic Chips aren't nice Service isn't good There isn't enough staff at the tills People who work here needs to do there jobs properly

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matthew t . 2024-02-24

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Great service by grace in Dunfermline Would like to see the battered fish with no skin on, can’t believe they are still selling it never experienced this before.

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kdI4715TF . 2024-02-20

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They advertise breakfast till 11am at the weekend. I went in at 10.15 and was told breakfast was finished. I said it shows they do breakfast to 11am and just got a no, breakfast has finished response. There was still people eating and some buffet breakfast food still out.

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Avenged84 . 2024-02-17

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During my 2 week stay Elaine was very welcoming and attentive to all guests at breakfast. Everything was always fully stocked, tables cleared and cleaned regularly. Elaine is an Asset to the hotel/restaurant . Her absence was certainly noticeable on her days off. This is when I had to ask for scrambled eggs, told there wasn’t any even although there were fried eggs??? Ask for the coffee machine to be filled, ask for fruit??? This could be a make or break for short stays! Need to take a leaf out of Elaine’s book there dear!

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Sandra W . 2024-02-16

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Very busy evening for Valentines Day but Grace looked after us throughout and made it a very special evening for us both. Hang onto Grace ... she is definitely your secret weapon. Thank you Grace. You're a star. X

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Spacecadet26 . 2024-02-14

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Absolute joke of a place came in an hour and ten minutes before they closed and they said it was closed even though they were there with another 10 people and they even laughed at us as they were having there own party don't go there at any cost rude ,abnoctious and I'm being very polite with that unlike the terrible staff please avoid at all cost

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chalmersgraham . 2024-02-12

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Went with kids and the staff were amazing and accommodating especially Kayleigh P. Best place to take the kids to play and for delicious food.

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caitlind949 . 2024-02-08

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Ideal place for a catch up lunch with friends. Plenty parking, handy location, good food and Grace our server was extremely helpful and very cheerful.

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donnabE571UE . 2024-02-06

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Grace our server was fantastic nothing to much trouble for her. Food really good. Friendly staff and food great value for the money

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lorrainem425 . 2024-02-05

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We had a fantastic family meal, Grace was lovely and really helpful, very funny and attentive. The soft play is great for the kids

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Connor i . 2024-02-04

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It's a great location and the food and refreshments choices are excellent. The service from all staff is AWESOME. They are full committed to making sure you have a great enjoyable experience. GRACE who is member of this establishment is a friendly and helpful person...

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Bruce f . 2024-02-04

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Lovely meal relaxed surroundings and our server Grace was lovely- very helpful and attentive would definitely recommend

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Odyssey65317315675 . 2024-02-04

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Grace was fantastic 😀 She deserve a bottle of wine for being so attentive, funny and professional, a credit to the company.

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martinizatt M . 2024-02-04

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Good food cheap prices quick and happy service from all staff but especially from one of the team members kayleigh who made our experience a delight.

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William C . 2024-02-02

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Lovely meal, excellent service from Grace, she made us feel very welcome and catered for our needs. Very friendly and well mannered.

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Gillian R . 2024-02-01

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Server grace was amazing. Very attentive and looked after us. She gave good recommendations and was accommodating with my dietary needs. Food was really good. Love this place

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peterdX6737GE . 2024-01-31

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Visited your establishment on Sunday was not dissatisfied. The service,the food and the overall experience was 1 of a kind. Friendly helpful staff and the food was fast and really good. Thank you to all especially the man that helped find my sons glasses. Thank...

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Steph T . 2024-01-30

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I stayed at the Premier for one night as I was in Dunfermline for a funeral. So I went to the restaurant on my own, which I'm okay with but never really the best dining experience! This is where I met the lovely Grace such...

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Lindsay W . 2024-01-29

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We had the Sunday Roast, which was very good. Great service from Grace, who recommended the Sticky Toffee pudding for dessert. Excellent choice, thank you Grace.

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theresaandrew31 . 2024-01-28

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Food arrived quickly and piping hot with very attentive service from Grace, thank you for your lovely welcome on this wet and windy winter evening.

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Yvette B . 2024-01-28

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Food was good! Our server Grace made our visit excellent. Super friendly and chatty! Her service would be the reason we return!

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Soph0402 . 2024-01-28

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Food good and fair price even got a soft play for the kids friendly staff (Grace ) been a few time and never disappointed will be back

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John M . 2024-01-26

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Our server Grace was lovely and friendly made our experience lovely very attentive and couldn’t do enough would definitely return

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Claire W . 2024-01-25

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On arrival we noticed that it was really quiet for a Saturday dinner service, I know I wasn’t expecting anything special with it being a brewers fayre but the most basic of things was wrong, half a handful of chips with a main course, hair...

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jamieaW2066AB . 2024-01-20

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Fantastic service from Claire and Craig both went above and beyond and make us feel welcome nothing was a problem for them.

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Robert S . 2024-01-12

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Customer service was great, we had Grace as our server, nothing was to much trouble for her, very attentive to our table and was great with my niece and food was good

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nfergie . 2023-12-28

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Meet up with Family and had amazing service from Grace she made us feel so welcome and couldn’t do enough to help us.The food may not be the best but with staff like this who cares

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Jack32w . 2023-12-28

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After a difficult day caught in the Highlands during the storm yesterday, and driving since 3am we finally got to Dunfermline at 7pm and a warm welcome at Crooked Glen. Grace was totally brilliant & deserves a pay increase.. she was so helpful & looked...

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lolo_s2013 . 2023-12-28

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Sadly disappointed What used to be a delightful place is a shambles 4 min wait it was quiet, to get seated ended up asking someone ok got seated The menu was the same old but hey ho. didn't wait long for the meal which was...

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Scottyshe . 2023-12-23

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We are staying in the premier inn and used the Brewers Fayre for dinner and a few drinks. The food was good but the service from Grace was above and beyond fantastic. She looked after us and other guests with a smile and good humour....

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iainmu . 2023-12-21

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Grace was so good. Her customer service was excellent and she was looking after all the customers. Honestly she made my dinner very enjoyable. Checking in with me and making sure I was ok. As a woman sat eating dinner in my own, Grace made...

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Tracy W . 2023-12-20

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We booked for Christmas Lunch way in advance for, the booking said we can book from 11.30, 11.45, 12.00 and so forth, we chose 11.30am slot this morning we wake up to an email to say thank you for cancelling your booking which we didn't...

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The B . 2023-12-20

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Last minute visit and waitress Grace greeted and treated us very well. Good meal, reasonably priced and we will return sgain.

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Keith M . 2023-12-20

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Great service, staff very friendly and helpful. Good Christmas menu with unexpected dishes e.g. starter - Yorkshire pudding.

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Rachel P . 2023-12-18

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I probably wouldn’t rush back. Food was cheap (Christmas 3 course lunch) but pretty average. Staff were clearly trying their best but seemed stretched.

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Craig O . 2023-12-18

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Lovely impromptu lunch at a reasonable price. Grace, our server today was very friendly and helpful.

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AVRIL C . 2023-12-18

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Great food and service from Grace very friendly and good value fir money on the lunch time menu highly recommended

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eric t . 2023-12-18

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We were welcomed at the entrance and quickly taken to our table. We booked online in advance - very easy using the link on the restaurant website. And there was a reminder message the day before our booking. Our server, Grace B, was very attentive...

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Mac M . 2023-12-18

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This restaurant is a good option for meeting a friend from the west coast as it’s a half way journey for us both.We have been using the restaurant for years and usually have the Christmas meal mid December todays meal was good except no Cranberry...

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Anne R . 2023-12-18

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Our yearly Christmas lunch. Fantastic service from Grace she really made our day. Food fantastic good service

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sharonsC4527BI . 2023-12-18

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Had our Festive Lunch today. Food was lovely and service was excellent. Grace is so friendly and helpful. Always ask to sit in Grace's section!! 😀

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Mary T . 2023-12-18

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Popped in for lunch, grace b was very attentive 5 star. Food was hot and ok for lunch. Discount code came in handy

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Dave M . 2023-12-18

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Enjoyed all aspects of our dining experience. From the young tall lady welcoming us and showing us to our table, explained it was now table service, to Grace our waitress taking our order and ensuring our needs were met. All the staff were friendly and...

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Moira R . 2023-12-12

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We were shown to our table straight away, the food was very good and the service was 1st class from start to finish from Grace

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mhon974 . 2023-12-07

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Regular visitor due to good food at a very reasonable price Well looked after by Grace as always

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AndrewandEleanor . 2023-12-07

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Our server Grace was very helpful and went above and beyond, food was good and service was great!!!!

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DayTrip18964246115 . 2023-12-07

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We had a lovely evening. A nice meal and the service was really good thanks to Grace who looked after us.

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George B . 2023-12-07

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This is a great family restaurant, offering great gluten-free options. There is a kids soft play area. Grace was our waitress. She was lovely, made us feel very welcome and couldn't do enough to make sure we enjoyed our meals.

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NorthStar55240386032 . 2023-11-24

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Food was excellent, would recommend the Katsui Chicken Curry & Apply Betty & Custard. Speedy service without feeling rushed.

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Tracy C . 2023-11-23

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We have been here before, and it was very enjoyable, service was excellent, and the waitress, Grace, was very friendly and efficient.

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Jean H . 2023-11-20

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Disgusting 🤮 Go elsewhere!! Never again gammon steak & chips was thrown on the plate with two fried eggs swimming in greece no veg had to ask after patting the eggs with tissue to mop up Greece gammon was small and like jelly absolutely rubbish...

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Bell s . 2023-11-15

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Came for last minute dinner and great service as always. Grace was super and such fast service as always

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finleyb21 . 2023-11-08

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Food was good, but the restaurant was so cold, asked for heating to be turned up, had to sit with coats on, as it was so cold, couldn’t get out of there quick enough not a good e yay all.

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Marion K . 2023-10-20

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The food was good for a Brewers Fayre, however the service from Grace was excellent. We know Grace has been there for a long time and always has a smile on her face.

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862kerrym . 2023-10-18

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We went in here on the way home from holiday, food was good, place was clean & tidy as were the toilets. Our server Grace was friendly and perfect at her job. A lot of waitresses could learn a lot from her. 5 ⭐ for...

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fme2016 . 2023-10-13

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We have visited crooked Glen multiple times over the last few years mostly to use the soft play facilities which are pretty cheap. However the facilities are the poorest I’ve seen ever. Everything feels sticky, tables in play area, the door to the toilets, the floors. In the toilets there are broken tissue holders, no soap (a single alcohol gel only) & an overflowing bucket set up beside the sinks. The carpets are in need of the biggest deep clean ever my kids socks are completely black. We have previously eaten here but honestly I don’t think I could stomach it as the place doesn’t feel in the slightest bit clean and it makes me concerned about the food hygiene because of that. Unfortunately the cleanliness of the place will make me think twice about coming back.

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Kirsten P . 2023-10-10

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Warm welcome, nice food and served by a lovely lady called Grace, she was really friendly and delivered perfect customer service

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Kathleen B . 2023-09-21

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Another enjoyable meal with personal service from the friendly and attentive Grace Great value for money

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AndrewandEleanor . 2023-09-20

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The food wasn’t that bad but the service from Grace was superb she was really great hostesses as she told as about the special offer and was really accommodating

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Ross S . 2023-09-18

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Grace was very attentive and polite. Explained that roast potatoes were not available but offered an alternative. Burger was a bit over cooked. But great service. Thank You.

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Passport812306 . 2023-09-12

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We had a lovely meal here at Crooked Glen, kids had a fabulous time at the soft play. Robbie is worth his weight in Gold, he was amazing, attentive, and caring! Marley from kids area also fantastic! We have booked in for a kids Party now too. Both Assets to Crooked Glen.

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331zandrac . 2023-08-25

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This was an excellent restaurant to visit staff were very friendly and attentive, did not have to wait long for each course and food was freshly cooked and piping hot, this restaurant has restored my confidence in brewers fayre after 2 bad visits to my local back home. Well done to all the staff at crooked glen for a wonderful lunch.

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Avril H . 2023-08-11

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Poor service, felt staff could not be bothered! Dirty coffee cups upon dirty breakfast setup at 5pm ! Food was quick but Poor quality and some was cold . Won't be rushing back there !

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007criticanonymous . 2023-07-28

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Went for a retirement dinner with colleagues. Great night, good food. Lesley was fab, so helpful. Table was set lovely for us, staff were so attentive. Nothing was too much trouble. Nicetouch was manager coming over to check everything was OK. Things like that make a difference. Thank you to all for making it such a good night.

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Lindsey L . 2023-07-22

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We came with our 1 year old for a treat post swimming and to use the soft play. The lady at the door was rude and sat us at a table saying to order at the bar. We weren’t told where the high chairs were,...

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C J . 2023-07-20

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Quite unimpressed with the ordering or food. Somehow our starter was missed off the order completely. I ordered fish and chips, and when it arrived (eventuaĺy) it looked like it had been kept warm for ages. Fish was limp and tough, chips were not crisp....

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Fraserm39 . 2023-07-18

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Met up with friends for a lovely dinner and some drinks. Our server Robbie was super friendly and did a fantastic job, including being more than happy to go through the menu with me to help find a vegan option of which there turned out...

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spaterson2111 . 2023-07-14

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Booked our 4yr old birthday party here at the weekend. The whole group had a great time, lots of time to play in soft play, food and games. Our host Amy was amazing!!

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Lyn W . 2023-07-10

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We had been staying overnight at the Premier Inn next door and had utilised the dinner and breakfast meal deal for £24.99. Dinner the previous night was excellent and we were expecting the same standard for breakfast…..unfortunately the offering was not so good! The buffet...

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Elaine M . 2023-07-08

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I dropped in breakfast today, Sunday 2nd July. I thought in for a quick no frills breakfast, but, greeted at the door by friendly smiling staff, then shown where everything was then taken to a table. I was then asked if I want eggs and...

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Cecil C . 2023-07-02

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Stopped off on way home from St Andrews. Never having been before we were very pleased with the service and the food. Grace our waitress couldn’t have been nicer and we will be back if in the area again.

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carolem397 . 2023-06-26

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Fantastic meal and great service. Thank you to Grace for her excellent service to us and for caring for all our needs 😀👍

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Road20009 . 2023-06-24

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Was seved by Grace. What a lovely lady, very friendly and helpful. Alway's attentive. Will certainly be back.

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marypH4452DL . 2023-06-24

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Terrible service. Restaurant was empty and the staff were standing about doing nothing. Waited for attention but eventually had to take my empty dishes to the bar , clear my own table and ask for my desert to be brought to my table. Sat like...

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Neil N . 2023-06-15

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Great place to enjoy a nice meal with quick service , served by Grace who was very efficient and made sure to check we had everything we needed. Obvious had the customers best interest at heart. So good at her job. Thanks Grace

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Lynn S . 2023-06-11

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Stayed at the adjoining premier Inn and had a few drinks here and also had breakfast. Drinks were good value and the breakfast was really good. A big mention to Gary as he was very helpful and friendly at breakfast. Can't say about other food...

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lornaa483 . 2023-06-11

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Great meal excellent service by Grace who was very efficient and helpful. Meal was plentiful and delicious.

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Liznstu . 2023-06-04

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Great food, great service, everyone enjoyed thier food. Not left waiting st any point Grace was great

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Stuart B . 2023-05-28

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Came for Sunday lunch, food was good and the service from grace was lovely. Definitely would recommend.

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Meander37253100656 . 2023-05-21

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me and boyfriend went there for dinner, the food was excellent our waitress, grace b was very helpful especially of how fussy i am😂 i had the sirloin steak (medium rare) was cooked to perfection and my boyfriend had the cheese and bacon burger he...

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jayleigh a . 2023-05-16

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Overall food was good - basic pub grub but all good Service was good by Grace and food came quickly Location - it’s in the retail park so cinema and bowling alley close by The main downsides - the place is pretty tired now and...

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amythyst5961 . 2023-04-30

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Went for meal with family. Soup was lukewarm. The starter sharing platter was rather over cooked , only the onion rings passed muster, but what you got was not worth the money. Mains were ok but chips were overcooked. Service was ok. Probably not worth...

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Maisiec . 2023-04-29

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I haven't been to the Restaurant for some time, but had enjoyed the meal previously. We had booked as a couple, but were crammed into a table between families with small children. Even though empty tables were throughout the restaurant. The chairs could not be...

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corinne61 . 2023-04-17

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We had a fantastic meal here, 3 courses and drinks and the value was excellent as was the food! And Grace our waitress was fantastic, nothing was too much trouble, she was polite, efficient & really friendly! Superb all round. Would definitely recommend! 👏

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jojQ6270SN . 2023-04-06

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Very good ,lovely staff and brilliant food Our waiter grace was lovely and recommended us ribs which we had and they were delicious

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Heidi S . 2023-03-26

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A very rare review from me, but the food was bad enough to merit it. The service was great, however the quality of the grub was cheap and nasty and I really would not consider going back. My wife said that the vegan burger was...

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William H . 2023-03-26

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Would just like to say that we come to brewers fayre most Sundays and we are always so happy when grace is our server. She is so polite, kind and always goes above and beyond for her table! She is an asset to the business...

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sarahfN5891EF . 2023-03-12

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We ate here a few weeks ago and everything was great. This time, it was an unpleasant experience. First of all, we were shown to a table and seated next to a couple of loud aggressive drunk men. They should not have been served alcohol,...

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Filosofo1961 . 2023-03-05

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Lovely setting, good atmosphere, and prompt service. The food is typical of the Brewer’s Fayre chain - even had some tomatoes with my salad (UK currently having severe shortages). Our visit was made all the more welcoming thanks to the very pleasant waitress, Grace. She...

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221audreyd . 2023-02-26

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The services was absolutely shocking!!! Made us stand and wait for a table god over 10 minutes while you see the bar staff doing nothing just stare at us, finally sit us down and say nothing at all ? Like we didn’t know what to...

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Wanderer15903808122 . 2023-02-13

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15 of us had an excellent meal today, great value for money and Grace made sure everything ran smoothly, very helpful and polite. Will definitely return.

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Hanzbananz1977 . 2023-01-30

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The place was quite empty- always a bad sign! First complaint was the drinks - we had our grandson with us and he wanted a strawberry milkshake - not a problem said the guy behind the bar! When it arrived it was a peculiar colour...

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casswife . 2023-01-29

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Husband had a lovely mixed grill I had chicken and barbecue ribs Everything was excellent. Served by Grace who was very pleasant.

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margaretd276 . 2023-01-29

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