Brewers Fayre Chapel Brook in Knowsley

Warm welcome from Clare & Zoe. My wife & I were greeted like long lost friends as soon as we walked in. We had been unable to go for months due to roadworks & the bus stop being closed. Clare insisted on bringing our drinks over to save us. Food was excellent & god value off the Daytime Value Menu. Brewers Fayre customer relations abysmal. I was 80 on 26th May & should have received a free meal voucher through their Bonus Card. Contacted them on 27th & again the other day. Only received automated replies stating they would respond to my query as soon as possible. We found out today that the pub is closing in a few weeks so looks like I will not get my free meal.

Enjoyed our family meal today. Good food and lovely cocktails made by Claire. Claire was wonderful, making and serving drinks, waiting on tables. Any work place would be lucky to have her working for them.

We have been here before for a buffet style breakfast where you can help yourself to what you like , we returned today to see that it had changed still you are able to choose as much as you like from the cold items , but are unable to help yourself to the hot items ,waited to have an order taken , which was quick but the quality has fallen , to what it use to be.

Easter fun with the grand kids. Came here Friday with my husband and our two grand kids in the play area. We absolutely loved it and the kids had a lovely time! Claire was the lady working in the play area and was lovely and really looked after us. Claire offered us a bouns card and even helped us sign up and register it. Lovely food too but absolutely wonderful service from Claire. Thank you so much.

Had a great time with grandchildren today at the play zone Claire was so helpful and kind would come here again food is so nice

The staff are very friendly and help the best they can, the food is also amazing, my father goes there every weekend for breakfast and knows all the staff by name, it's cheap and cheerful 😊

We visited chapel brook on a Friday morning with a group of our young disabled adults from our day centre. Claire and Elle greeted us at the door and were amazing with all of our young adults, they were so helpful and considerate to our needs. The food and service was second to none and we were made so welcome. Our young adults had a brilliant morning and we would definitely come back. Thanks again Claire and Elle for everything you did for us

Sharing platter, all the deep fried mushrooms, onion rings and mac cheese bites were as hard as iron over fried, not the first time either, onion rings with smootherd chicken also fried till hard. Chips were nice, gamon and steak was good and chicken.

had lunch in this pub with some friends what an excellent choice of food plus great value, and lovely friendly staff especially Doreen and Kayleigh. will definitely go again

Came out with my mum and sisters for a family roast , food was great , AMAZING . Jackie and val were very friendly and helpful when serving food

To day myself and friends went to Chapel Brook for a birthday lunch for our friend, Claire went above and beyond to make my friends birthday a special day we really did appreciate the effort she went to we so enjoyed ourselves. Many thanks again Claire we certainly will call again. PS Food was lovely x

Had another great day, kids enjoying the play area and the service was excellent, 5 🌟to Claire and her colleagues 👏👏🌟👏👏

My wife & I usually go here once a week for lunch off the Daytime Value Menu but have missed for a few weeks as there has been no fish. We returned today with a voucher on my phone for a bottle of wine through the bonus card. The voucher would not work but Claire sorted the wine out for us. She is always very helpful and friendly as are the rest of the staff. Food was usual good and reasonably priced.

Hello there we just been visit again this pub and we are happy again like always, very tasty lunch and Claire who served us she was absolutely great and super friendly we was very happy at all like always the all workers absolutely amazing and familiar

Just want to say a big thank you to the staff at Chapel brook, I booked a table for my daughters birthday and on arrival I realised that I hadn't booked enough seats, Val who took us to our table was so helpful and sorted out another table eventhough the place was very busy, she saved me from being red faced. The staff are so friendly and go above and beyond, nothing is to much trouble for any of them especially the young girl who was bringing over the food and the girl behind the bar who took our food orders, their names were chloe and Ellie, there was also a young lad but I didn't get his name. We do eat here regularly and have never had any complaints the food is always excellent and the service is always fantastic.

Excellent choice of breakfast and claire Linda Elle and Thomas who was working that day all deserved 10/10 for service and great food from the chef👍

claire served me today and she had great manners and helped me and my children what to pick on the menu as we were unsure. She was excellent with the children and a very lovely person in general!!

Brought my two grandchildren for some lunch and a play in the play area today. Last day of the school holidays. Was very busy being the last day but we had a lovely time. I was served by Claire who was absolutely lovely. Lovely lady who was very well experienced and very good with the kids. Claire also helped me activate and explain how the bonus card works. Big thank you Claire. Food and service absolutely amazing!!

We got off to a poor start where the lattes were tepid straight from the machine. One of the staff members got another 2 lattes from the kitchen which were better but not brilliant, Main meal, the chips were cold and the rest of a mixed grill was warm which soon cooled. The wait for dessert was up to 1 hour which included a reminder to a staff member after 30 minutes, but no dessert. Therefore I asked for a refund for the dessert and left somewhat very disappointed. The hand dryer in the gents was not working.

I came for a play date last Friday 9th of February with my daughter and friends . Had a lovely time, my daughter is 4 and absolutely loved playing in the soft area. We were served by Claire , she was very helpful and pleasant and was really good with my daughter . She also helped us decide what to have off the menu we went for the 2 for £10.99 . Food was lovely and place was very clean. Can’t wait to go again and thanks Claire for the lovely service.

We had a lovely time with the children here at the soft play. The food was lovely and the prices were very reasonable. Our server was Claire and she made the children feel very welcome and made sure that we were all happy.

Came for the carvery, was really pleased. I was Served by Ian and he was extremely helpful, and polite. Would definitely recommended the carvery, food was fresh and hot.

Lovely enjoyable meal. Visited with family of 6 plus a baby. Staff really pleasant especially the manageress, nothing too much effort. Will definitely be back in the near future.

Lovely breakfast plenty of choice hot food, cold food served by Claire and Beth very friendly and quick service always asking was everything ok well worth going

Great value breakfast and service, £20 for family of 4. Claire and Beth where great with us. We will be returning very soon.

Brilliant Nikki in the play area always does her best to make u feel welcome and is a brilliant kids entertainment kids luv her. Food really nice good value for money. We go every Xmas eve and through out the year. All staff amazing but Nikki is r favourite.

Went for breakfast with Santa 17/12 with friends and children. This is the second year we have had breakfast with Santa here. The food is lovely and the soft play is great for the kids. We are never rushed out and the visit to Santa...

We have had a lovely family Christmas Eve morning with my two children ages 4 & 7 at Chapel Brook Brewers Fayre for their ‘Breakfast with Santa’! The whole visit and experience was exactly what I had hoped for. From the friendly, warm welcome as...

Breakfast with santa was amazing, santa was brilliant with tge kids, as few have autism. Definitely booking next year

Had an absolute lovely afternoon here at the Chapel brook. Such a lovely place to visit. Lovely staff especially Claire. Claire went out of her way to look after us and make sure everything was ok she went above and beyond. Lovely lady and a...

Lunch with a friend! Excellent friendly service very good food for a reasonable price I would recommend to friends. Fish and chips was lovely and smothered chicken also lovely. Lovely friendly staff. Looked after today by Claire, Lisa, Adam and Chloe and Elle. Thank you...

Not a lot of staff to be seen waited at bar no staff food all over floor tables cluttered with dirty dishes no staff on play area big kids too old to be in there not paid mixing with very small kids. Watched two woman...

Came with grandson for the play area staff don’t interact with kids not very helpful the toilets are a disgrace sink area falling to bits the floor is filthy food all over floor in “restaurant “ What’s happened to this place ????? There’s better place...

we ordered 2 meals from the 10.99 menu ordered smothered chicken came with a small portion of chicken and a few chips nothing else my wife ordered chicken and rice was told no rice so had chips instead the curry was like a soup in...

Disappointing, had to wait till 12.05 as no staff stoped to take orders even with a queue. They now have smaller joints so even though I had a King plate I got one small slice of beef, 3 small slices of turkey and 1 small...

After an awful experience at the Weymouth Brewers Fayre we gave this one a chance as we had a voucher. You couldn’t have had two experiences being any more of a contrast. The staff were very friendly and attentive, appeared to be happy in their...

There was six of us that stayed whilst working in Liverpool and we found the staff were very friendly and professional and made us feel welcome. The food in the evening and also the breakfast was of a very good quality and excellent value for...

Visited with 2 friends for breakfast. Opted for the continental and there was plenty of choice. Relaxing music in the background. Staff very friendly and attentive. Thank you Claire and Ellie.

Swift service, delicious food and a refreshing pint. David and Mia at the bar made it an exceptionally pleasant experia

Come in with the family for my daugthers 5th birthday meal, all staff was lovely , very welcoming and food was really nice everyone really enjoyed it, special mention to zoe who was very helpful and great table service we will definitely be back

Such a great experience and friendly staff. Claire looked after us as soon as we walked in and helped us with everything we asked for . What a legend.

Food was good, Claire the waitress was incredibly helpful and ensured we were all well looked after. Would come back again

Very friendly reception by Claire and cooked breakfast to order was very prompt and good quality. Would definitely recommend. I'll be trying sampling when in the area.

Gorgeous breakfast as usual, hot and fresh! Our server Claire was lovely, going that extra mile for us and even booking us in for our Christmas dinner! Thanks so much Claire you made our visit even better. Food was lovely the kids really enjoyed it...

Held my daughters birthday party here, it was perfect from start to finish and staff were amazing and helpful, food was great and all the kids ate.

Went for Breakfast on Sunday 30th July 2023 with my sister and our Granddaughters. The service we received from the Lady and Gent on duty in the restaurant was fabulous, both so friendly and helpful. Breakfast was good too and good value.

Visited on Sunday at 5pm place was very busy, shown to a table very quickly away from the kids side, paid before I remembered I had a discount voucher but not allowed to use it as I was told payment had gone through and couldn’t...

Had a lovely morning got served by Claire lovely lady an very helpful give it 5 star breakfast all full sausages an bacon spot on

Good food at a good price. Great with kids as good kids menu. Also soft play area can eat in plus out door play area with tables

Claire and Adam were amazing. So hospitable and made us feel really welcome. Food was delicious and they were so kind and ran it really well.

All staff lovely Lovely place Lovely food Lovely breakfast this morning here at the Chapel Brook. Claire, Linda and Adam really looked after us all today. Claire found us a lovely table as there was 7 of us. Linda and Adam brought our breakfast over....

Visited here yesterday with friends. Was greeted by Claire at the host desk who sat us down at our table. She asked if we had any allergies and explained how we order our food and drinks. My friend has an allgery so Claire explained how...

Had a birthday meal for Nans 83rd, Staff were lovely, especially Lisa who went the extra mile to make it a special occasion for her

We came too Chapel Brook today 17th May. Came with my sister, partner & 2 year old niece. The baby played in the soft area, the woman working was named Claire. She is the most genuine worker i have come across, it was a quiet...

Play area with my Grandson. Lovely afternoon with my Grandson. Great service and food. Claire served me with great customer service and very helpful. Thanks Claire for your great service today. Looking forward to our next visit.

We love coming here on a Monday morning for “Chaos and Cuddles” which is a toddlers stay and play run by Zoe. Zoe is amazing with the little ones and the atmosphere is really lovely. My little boy looks forward to coming here every week...

Lovely staff. Elle, Zoe and Lisa are a credit to brewers fayer. Elle severed me on the bar with a lovely and friendly smile. We had the chicken and ribs which were very nice. Lisa an Zoe were very attentive with helping my elderly father...

We arrived Sunday teatime and the tables near to the children’s play area were all reserved or full. We were met by Val who was very welcoming and went out of her way to accommodate us. Would definitely come back. Thanks Val!!

When visiting Liverpool we always call in at the Chapel Brook Brewers Fayre. The food is good and price is great but most of all you always get a welcome. Today Claire made us welcome today and made a good lunch an exceptional lunch. Will...

Really great service and welcome from Claire. She was very warming, patient with us due to our high energy kids and made us all feel at home. Thanks!

I tried the unlimited breakfast before I went to work today. On arrival I was greeted by Julie, who went above and beyond to cater for me. She was very good at her job and I hope she wins the lottery 1 day. The breakfast...

Had a lovely meal in the Chaple Brook with my auntie after a hospital visit. There were 3 staff who made us very welcome Linda, Kelsey and Sophie they really cheered us up and made our day by making us laugh and smile on this...

Superb!! Great service and lovely food! Manager was very helpful and friendly :) will definitely be returning here!

Chapel Brook never disappoints!! Food and service excellent!! Play area great to and always clean!! Overall great visit as always!!!!!!!!!!!!

Lovely afternoon with my friend and amazing lunch I love the food and the service. The atmosphere is friendly The staff very helpful and professional. Claire, Linda, Zoe all lovely. The chefs on today who Claire told me was Gemma and Barrie, thanks for the...

The hotel staff are friendly and accommodating. The staff in the Brewers Fayre restaurant next door are rude and disorganised. The food in the restaurant isn’t great. The fish and chips has skin on the fish between the batter and the fish which isn’t great...

Come to the play area with my son and the food was lovley, also the staff were amazing especially elle, Linda and zoe very helpful.

Had a lovley time with family ..lovley little play area for children food good and served hot ..staff was lovley especially Ellie who went above and beyond to make our meal a pleasant one

I have visited this session on several occasions with my granddaughter. The session is perfect for pre school children who all have a wonderful time in a safe environment. My granddaughter loves the soft play area. Zoe (who rubs the session) is warm, friendly and...

Came for lunch had a lovely time zoe went the extra mile to make sure we had everything we needed will be back again soon

Came for lunch with my family to spend some time together over the festive period. food was nice and we were served by Claire who was lovely. She was so friendly. and attentive and made us feel really welcome Thanks again Claire.

Very friendly staff fast service come in the play area today had a lovely time and Claire went that extra mile can't wait to come back again

Festive Fun @ Chapel Brook As I wanted to try a festive meal at the Brewers Fayre, Chapel Brook, I popped along there, and, as always, received a very warm welcome from all the staff - John Paul, Claire, Linda, Kelsey, Zoe and Gemma. The...

Arrived to a totally empty restaurant and the gentleman running the front of house needs to have some people training skills. He wasn't at all friendly and everything was such an effort for him. Food was average, a real let down. Was glad to get...

We come here and the kids really had a good time all the staff were brillaint especially nicola I will be definitely returning next year

First time here with 2 year old staff were lovely especially Claire. Food was lovely and soft play is life saver when trying to have a coffee in peace.

Absolute lovely breakfast from start to finish. Came in Sunday with family and kids. Kids loved seeing Santa and breakfast was amazing. Big thanks to Claire who really made the day special from start to finish. Claire was lovely with the kids while they was...

I went to chaos and cuddles Christmas party hosted by Zoe who is always welcoming and amazing with the kids,she’s always welcoming and always has a smile on her face. I will definitely be going back it’s only the second time I’ve been and it’s...

Had a gorgeous morning at breakfast with Santa. Everything from beginning to end made it special for the kids. Great value for money. 100% will be going back to more events that Zo (chaos and cuddles) puts on in the next year. This is the...

Play area and around spotless , amazing Claire and Zoe have done really well to plan the Xmas breakfast x We attended the Halloween one to and that was very good busy which is amazing x These little events are amzing for baby’s , toddlers...

We have had a lovely time here this morning. The staff explained everything to us and showed us to our table party hats and crackers at the table . The breakfast was lovely we all had a full English and the kids also had pastries...

We visited here last weekend (Saturday)to celebrate my nieces 1st birthday with family and it was amazing!The service was fantastic.My husband and I wanted a jacket potato and beans and even though it wasn't on the menu they accommodated us.The service was quick and served...

Play area is spotless…. Staff (Claire) all friendly and very helpful…. Just a shame the food is disgusting I got a refund on my last visit…. Didn’t bother wasting my time this around will not be buy food again.

We had a lovely morning at the Halloween party!! Zoe does an amazing job every Monday, and the turn out today shows how much everyone loves it! We had the best time, hopefully there are more partys to come! Thanks again Zoe :) x

I attended a halloween toddler morning today with my boys and it was fabulous. The boys had so much fun and the organiser Zoe was amazing with the children. They made spooky biscuits, watched halloween movies and danced to halloween music, along with soft play...

What a way to kick off the Halloween mayhem. Thank you so much Zoe for providing a safe and happy environment for our little ones to have the best fun and to also get dressed up with some amazing activities for them to do! Great...

Attend Chaos & Cuddles Halloween party! Zoe goes above and beyond to make it so special for all the little ones fantastic morning perfect start to halloween!

My little boy and myself had a lovely morning at cuddles and coas halloween party today, zoe goes above and beyond to make sure everyone has a good time can't wait for next week 💖

Had a great afternoon in the Play Area Claire was amazing with the granddaughter and lovely food and drinks

Lovely breakfast. Excellent service from Claire. Definitely come again. Quick service. All other staff friendly and helpful also.

All the staff that work here are very helpful and friendly. Food is served quickly and piping hit...

Had a fab lunch today with mum sister dad and nephew x food good and great play area Claire our waitress and play supervisor was really lovely x

Best service ever with Claire val jp Kelly kayleigh Kelsey Michelle and all the staff brilliant people Great food will come back again and again. Will always remember the staff for there hospitality Nothing was a trouble for them they welcomed You every day even...

I go to this lovely playgroup every Monday morning with my 2 little boys. It is such a chilled out group where mums can feel comfortable leaving their children to play as they know they will be safe. Zoe who runs the group is lovely...

Had a lovely warm welcome from Zoe at Chaos and Cuddles this morning. A great play area for pre school children, safe and lots of things to do just for little ones and good opportunity for mums and nana’s to chat over a coffee. My...

My little one had such a good morning playing in the play area at Chapel Brook! He loves the soft play and has even started to have a go at colouring in in ‘The Den’ area. I am so pleased to find somewhere safe and...

As I was in the area, and bearing in mind my last lunch visit experience, I decided to drop by the Brewers Fayre at Chapel Brook for lunch. I decided to go for the fish, chips and peas, and I can honestly say, it was...

Always enjoyed our visits and going on the 28th August for a birthday meal with the family my son and his family always stop at the Premier Inn next door when stopping over from Newcastle

Had breakfast here with our kids and Kids eat free. Breakfast was cooked very well. Staff was lovely. Choice and variety is very good. Will return more often.

We staid at the premier Inn for two days we ate 3 times at chapel brook the staff were absolutely brilliant the food was lovely each time duty manager with a beard and white BMW sorry didn't get his name is a credit to the...