Brewers Fayre Cepen Park in Wiltshire - Phone Number, Reservations, Reviews

Have to pick a table and seat yourself after making a supposed reservation at the hotel. Then back to the bar to order. Never got offered a drink, tried to charge me for food even though I'd pre paid, asked for a drink, wasn't offered a glass. Customer service severely lacking! Hope the food is better

Awful!!! The toilets were filthy. The music coming from the kitchen was so loud that we found ourselves shouting rather than talking. The food was not good value for money, you get more in a value meal at McDonald's. No one asked if our meals were OK. Nor did anyone clear our table before dessert. Save your money and go somewhere else!!

Lovely spot for lunch with children where they can run and play lovely and clean, Great service by Hannah N who was professional polite and very helpful. Will definitely return if we are ever down here.

We had a couple of issues (not to do with BF) on the day we visited and the manager Georgia could not have been more helpful. She was friendly, courteous and professional and ensured that all of our party (five of us including a 92-year-old) had the best time and a great experience. She was an absolute star. It has been a long time since I have encountered such good service. Well done and thank you Georgia.

Good food and service, me and my granddaughter visited, used the children's playarea and Hannah N was great with her, engaging and attentive ...staff in the pub are accommodating and friendly

We love coming to this softplay with my little one and letting her burn off some energy. We are always greeted by Dee who is amazing with my little one and always goes above and beyond, we couldnt ask for more. She always goes the extra mile for the kids from decorating to playing all the lovely Disney songs. We love the fact it opens at 12pm which means my little one gets a chance to play and not be over run by the big kids with the afterschool rush. Thank you Dee for always being amazing!

The lunch was not bad for the price. Dee from the soft play makes this place. She puts a lot of effort into making it fun for the children. My little boy loves going there and even better that it’s open from 12pm each day.

Ordered 5 carvers plates cold ie food cold ,hair in Yorkshire pudding reported nothing done about it?,thought things could not get any worse no wine glasses offered half pint beer glass would not use again,travelled all the way from Yorkshire to see family what a let down mr Robert chaplin.

We regularly pop in here for some after nursery softplay, the woman who runs it (Dee I think...) is great at keeping the kids in line & making sure everyone has fun & no one gets bullied or anything! Obviously we have had food here a few times as well, it used to be super cheap pre pandemic so we'd eat there a reasonable amount, but with the new prices we tend to just grab a drink & snack for the kiddies rather than all have our dinner whilst we're there. I know everything is expensive now though so I can't really fault them for having prices in line with other similar places!

As a family the service is very good Dee always provides an excellent service in the play area. Friendly. However I was here Wednesday 15th am for breakfast with friends. Went to use the disabled toilet for my son. The back of the toilet was dusty, dirty. I came back today the 16th pm used the toilet again due to the men's toilet was out of order. To my horror the toilet had not been clean same dirt. As a nurse the standards of cleaning was unacceptable. Please sort the cleaning. Thank you

Have been here numerous times and commented about the state of this place. Management response is very standard and that it will improve but it never does. Tables are consistently cluttered with empty glasses and plates, tables not wiped down, carpets and chairs very worn, so grotty, it needs a good refurb and staff who can be bothered to clean up. Toilets are not at all maintained, paper everywhere over the floor.

This is a great place for an early evening meal. The food was what you'd expect and very enjoyable. The service provided by Dee in the soft Play area was exceptional. She couldn't do enough for us. She is a credit to the business. I recommend this Brewers Fayre which is in an deal location.

So they told us to seat in the bar as they do need to prepare for lunch. When we got to play with kids and to sit at a table, we were with drinks and all, they told us they do not have place for us. This is the worste place ever! They don't want to serve people! I will not pop in here as they cannot tell! Tell me from start and all, don't put me to drink something and after when to sit at the table, to tell me no space. And one said to stay here one to stay there and move all over. Worse place for kids!!!

Took the kids to the soft play. Fantastic and friendly service. The kindness and dedication of Dee looking after the kids in the soft play is admirable.

We visited the restaurant on Saturday Was busy but they can cope with it Manager Florin is superstar He served our food and he does everything for you to enjoy your visit Good value for money as well Well done

Went for some lunch with my daughter and grandkids. It's always a good relaxing time when we go as the kids go in the play area and are always looked after by Dee who works in the play area. She's always so polite and fantastic with the kids. My daughter and I always feel relaxed when Dee is working and we get to enjoy our meal. See you again soon

I have visited twice with my daughter and granddaughter during the past week. It is a great place for children to explore, play and meet new friends. Free refills of tea and coffee. Meals and snacks are all available whilst the adults relax. Dee is there to make your experience more enjoyable. Pop along for the halloween celebrations now and then Christmas is up and coming.

Came up to brewers fayre for lunch today with my wife and sister in law (Saturday 14th) and we were served at the bar by a lady in a black shirt and a young lad (very tall) was serving at the till next to her and I was absolutely shocked by a member of kitchen staff (bleached blonde hair) came out and absolutely shouted at these two members of staff who were both serving at the time to take the plates out, the way she was spoke to them was absolutely disgusting I’m surprised the bar staff kept their cool they didn’t say anything to each other they just shook their heads and it seems this is a regular occurrence because the whole time me and my family were there we could hear her screaming for staff to come and get the food, she needs sacking!! Mains were fine but sticky toffee pudding was frozen inside!!!

I asked for garlic bread and cheese one slice came out something that you buy in supermarket 8 slices for £1 . You charged me £4.69. I could of got packet in Morrison for £1. That is just disgusting price . Pure profit and greed

Evening meal at BF Chippenham. Didn't book a table but no problem finding a table at 5.00pm. Enjoyed beef lasagne - delicious!

Most people know what they are getting when going to a Brewers Fayre. You are going to get reasonably-priced food and drink and hopefully a nice atmosphere. The one in Cepen Park, Chippenham is spacious with a big indoor and outdoor section. There is a...

If Michelin stars were awarded for friendliness, warmth, and the uncanny ability to seemingly be everywhere at once, Tina at Brewers Fayre would have them all - and then some! The woman is a marvel; running the soft play like a seasoned captain steering a...

Filthy chairs and carpets. Poor service on arrival. Food undercookec, sent back and plate came back with same chips, etc now luke warm. Disgusting place

We booked a soft play party for our 4 Yr old. We had a wonderful party, its was stress free and no clearing up, we had the time to chat to other parents which you don't when you host at home. But this is all...

I often visit Brewers Fayre's softplay in Cepen Park with my daughter. We are always greeted with the warmest welcome from Dee who always goes above and beyond to ensure we have a pleasant stay.

Love love love the soft play here and all thanks to DEE who makes the soft play what it is today! She works super hard and always makes us feel welcome. ❤️ Food is great price here and perfectly fine for what the price is....

Dee in the kids area is really lovely you need more people like Dee! Really good value food and great area for the kids to run around

Soft play was amazing and Dee was amazing as always. However after the new menu, prices have increased as expected however the meal portions have reduced.

We arrived early at eleven am because the rain he started and Dee in the soft play kindly opened early. She was fantastic with the kids, plying balloon games and making masks etc. ended up getting the kids lunch here too which was great. Cannot...

Been drinking at Brewers fayre Chippenham occasionally with friends. Staff are very friendly and professional even when busy. The new Manager Hannah has done a great job already. Recommended for food or drinks.

went to brewers fayre this tuesday, the bar staff were excellent and friendly, however the floor staff were chatty and weren’t doing much. i would recommend coming here for late night drinks as the bar staff are very friendly and experienced

Went for a family roast and soft play. The Roast hit the spot with a good choice of 3 meats with real roast potatoes, unlike another local carvery. Dee in soft play was fantastic, so good to know you can relax and know the kids...

We popped in for dinner after a day out a castle combe the food was nice however I did not like the swearing from the man Isaac behind the bar. I heard him call a customer a dick head as they where leaving and the...

Just left after having some lunch with family. We picked a table in the soft play area we were very well looked after by Dee. Food came quickly and my little girl loved the soft play and disco lights. Thank you, will def be coming...

We visited the pub on Friday . Was quite for Friday lunch. Firin the Manager was so nice and polite. We ordered Haddock and chips was very good ( golden and crispy) The staff is doing a extra mile to keep us happy. Thank you...

Visited the soft play with my 4 year old. It’s was nice and clean and he had fun. Dee (member of staff) was really helpful and engaging with kids. Top customer service from Dee going above and beyond.

The place is filthy. The staff are incredibly rude. I even overheard one of the staff swear at one of the customers when he complained about the food. To cap it all off there is a terribly written chalk board behind the bar asking for...

We popped in with my boy after his first day at school and would like to say a huge thanks to Dee who was very friendly, helpful and great with our boy. The play area was really clean and the food was very good, I...

Breakfast booked. Queues for the buffet which consisted of dried up food. Not much in common with fresh! Carpets were filthy and the toilets were disgusting. I spoke to a member of staff who apologised and said they were short staffed and she’d look into...

My wife and I called at Brewers Fayre Chippenham on our way home from the Cotswolds on Sunday, 20 August. 5.30pm and the carvery was still available - great! My wife had turkey, I opted for the larger portion and had turkey and roast beef...

Fab time at brewers fayre! Proper tequila served by Simon, Isaac and Jacob, great bar work! Keep doing what you’re doing!

I am amazed some people actually give this place a top score. The place was filthy. If you stood near the carvery area for more than a few seconds your shoes would stick to the layer of sticky grime on the floor. It’s been in...

Lovely pub, the barman Isaac was very friendly helpful and approachable, just what you’d want from a member of staff

Unfortunately we had a poor quality meal which was barely warm and badly presented. The service was slow and the whole building felt unclean. The toilet was a disaster. The quality of the food was extremely poor. I didn't complain at the time because we...

Thrown out because despite bringing her with us regularly, we had our puppy with us. An emotional support dog. We were sat outdoors, alone, without any fuss. Gutted, our three hungry children crying their eyes out. This restaurant has lost dome very regular customers.

Took advantage of their mid-week value menu - 2 mains for £10.49, 2 sweets for £4.98. Both had gammon steak, tasted fine although there was a fair amount of fat to remove. Generous with their pineapple rings - my wife had 2, I had 3!...

Had my daughters birthday here. Dee was brilliant. From booking to asking questions and the whole party experience, everything was so easy. Dee was great with all the kids and lovely to deal with and chat to! Megan was also helpful when i came in...

Sunday lunch, poor choice of vegetables, soggy roast potatoes, only just tepid. Staff microwaved food to warm it, non meat option, couldn't even get a knife in. All staff need training and management need to check on quality and temperature of food going out. Avoid...

Went out for dinner with my 3 children ! Perfect place for them the lady called Dee in the play area was amazing went above and beyond to make sure the kids had fun. Such a lovely lady would totally recommend here for going out...

Dinner in the soft play was amazing! Dee is so good with the kids, we were staying in the premier inn for a while. Nothing was ever too much trouble for Dee! When my daughters food was undercooked she went and got the manager and...

Brilliant staff member Dee really helped me out the my toddler who refused to sit down for dinner as she just wanted to play in the soft play area. Dee watched her so I could have a hot meal. Thank you so much Dee I...

I'm staying at the Premier inn a few feet away, for a 3day course with work paying for evening meals and B&B, I Order the Rump steak @ £12.69, I ask when the food arrived is this a kids meal, and it wasn't very hot....

My partner and I went to the restaurant in the soft play area and his 8 year old had a lovely time playing with the other children in the restaurant.Dee was amazing at managing the area safely and clean with her professional way she made...

The Carvery was reasonable, meat portion was good and wide choice of veggies. Tables were a bit close together and a bit grubby. Atmosphere was very family oriented, so lots of kids running about while parents watched on not realising that maybe not everyone loves...

Me and my partner was there the other night great family orientated establishment staff all friendly and helpful and I hear the manager is leaving and I think Georgina should be put forward for the managers role

We held our daughters birthday party here, totally stress free, easy to book etc. Dee in the soft play was amazing (as always), running through what would happen during the party and the timings, making sure we were OK throughout, keeping the areas clean and...

I have been here many times and last night I see they have been working on tidying the bar up. It looks much more refreshing and cleaner now. Great job.

We went to brewers fayre myself and daughter - we met Dee the lady in the softplay part. What a lovely lady - who works extremely hard. She is so welcoming and so very polite and kind. We loved her decoration with the stars, also...

Went here today it was boiling hot outside, kids wanted soft play and wow how cool it was in there! Meal was what you expect from these places, nothing stunning, but good normal food. Dee in the soft play area was fabulous as always, very...

Love the new menu.. good value for money and good customer service in the play area, great for the children.

Great experience for my sons birthday 🎂 Dee especially came in to support the party for my son on her planned day off. I cannot thank Dee enough for doing that for is when we booked the party in. The party went smoothly and the...

All the staff was lovely especially dee in the soft play area, my son is autistic and she was brilliant with him. Very impressed :) we had a roast dinner and it was delicious. Love their food, they never disappoint. :)

Great play area and service from Dee! She’s great with the kids and super helpful! She made sure everything was good with the food & looked after us really well!

My young boys and I had a fantastic time at the soft play within brewers fayre, Chippenham. Dee was so attentive and helped me with anything the boys or I needed. Will be coming again, love this place and Dee.

Came here with friends and our toddlers. Lovely to see Dee is back! Very friendly and accommodating to all our needs. Felt welcomed. Lovely lunch. 2 meals for 10.49 is a bargain! Would recommend.

After a rough day on the road with our two young children, we decided to stay at the Premier Inn in Chippenham which had an attached Brewer's Fayre and play centre. At breakfast time, the staff at Brewer's Fayre were friendly and understanding of my...

Had a great time with friends and our toddlers in the soft play. Got food for the kids which was super quick and they loved it. Dee, who was running the soft play was absolutely wonderful. She was friendly, kind and professional.

Took my two kids to the soft play and Dee the play area supervisor was absolutely wonderful with all kids and parents. The kids had lots of fun.

Greeted at the door by Nancy. Took us to our pre booked table. We wanted the carvery but were in a hurry. All good. Great selection of veggies. 1 desert ordered and as requested brought before I finished my roast, for hubby to get on...

Dee in the soft play is amazing, every time we come here with the little ones, she goes out her way to make them smile, she serves and is helpful even when she’s on her break and always really friendly :)

Visited the soft play for the first time yesterday. Great experience. Excellent value. Dee was great and fantastic with the children. We can't wait to come back again.

We opted for the carvery on Easter Sunday, both having roast turkey. Most of the meal was fine, with the exception of the sprouts and carrots: both undercooked and rock hard! Not helped by the fact that the sprouts were large and the carrots had...

We visited Brewers Fayre as we were staying at the Premier Inn and used the meal deal offer. Never again, the service was slow, the food cold and served on cold plates, no one came to see if we had any problems. One of our...

Was not impressed by our visit on a Monday afternoon, the portion sizes were teeny tiny! Food bland and boring, not worth the money, won’t be returning. I had the trio of pies, the mash was about two spoon fulls and one spoon of peas,...

We booked a birthday party for my now 7 year old and was met with great service by a member staff called Dee and went above and beyond to help make this day a special. I highly recommend here for a kids party

Dee was amazing in the soft play, thank you so much for going the extra mile for us! We really appreciated it and had a lovely time!

First visit to the soft play for a little while and my son was so happy to see Dee back again! She is always so welcoming, friendly and goes out of her way to help! A huge credit to the team and super pleased she...

Excellent service from Dee as always, great to see her back. Kids love the softplay and the coffee & play is a fab deal.

Just had a great lunch in the soft play and had the pleasure of meeting Dee who has been amazing and so help and made our lunch very enjoyable. Thankyou so much.

Hannnah the manager went above and beyond tonight she is a true asset to brewers fayre. Thank you for making us feel so welcome

Had lunch with daughter and grandson who was using the soft play. Met Dee who was amazing and really helpful. Would recommend to anyone

Went in the play area So glad to see dee back Place busy and clean as per standard for Dee Thank you

Came to the soft play area with the Nephews, they had a great time, food was good and Dee was super helpful and made us feel welcome and was great to chat to. The nephews said "it's a nice place and I never want to...

A joke of a place. 15 minutes to get served even though there were only 4 people in the queue.. Oh and a single file queue is implemented here instead of people spreading out at the bar. If I wasn't staying at the hotel all...

My 2 boys and I visited brewers fayre ceoan Park softplay on Friday 18th of March, and today,Tuesday 21st of March 2023, and were delighted to see Dee back in softplay. We love Dee, she has always been such a lovely supportive person to my...

We have enjoyed bringing our kids in over the past year for lunch and a play when it’s cold or wet outside. The kids menu is extensive and something for most kids on there. The play area has been lacking something the last couple of...

Great soft play area & lovely to see Dee back. Clean, tidy & Dee is loved by all the children. My granddaughter loves it there.

Me and my son regularly attend the softplay centre at Brewers Fayre, Chippenham. The facility is excellent for kids and the staff are great, most notably Dee, who is friendly, great with kids and provides 1st rate customer service

We went with our grandchildren after school to use their marvellous soft play facility and have an early evening meal. As we discovered before their expert supervisor in this department provided a most happy time for all those there. She is amazing and the meal...

My daughter and 7 friends enjoyed her 4th birthday (& first party with friends) here. Brewers Fayre did everything: provided invitations, goodie bags, a nice selection of food which the kids enjoyed, private decorated party den with music to eat in, and a fab play...

i was at the bar talking with my associates and i hadn’t decided what drink to have so i said can i have a few more minutes and the rude ginger lady with the name badge georgina rolled her eyes at me and stomped off...

We often come as a family for breakfast and I have to say it never disappoints, so much choice and nothing is to much trouble for the team, they even remember tiny little details about what we like and make it feel personal would defiantly...

We arrived to get some lunch. Came into the children's area and no one was watching over the place as they were so understaffed. We ordered food at the bar it arrived dry and Luke warm. The chilli jacket I had ordered was a really...

Visited with my family and we had a lovely experience! The staff were absolutely lovely and so welcoming! nothing was too much trouble and our meals were absolutely delicious and great value for money! Our kids also went in the soft play which is set...

I visited this restaurant with my work colleagues on the half term break. The food was delivered efficiently with excellent welcoming service from the young waiters. I recommend this place as its a relaxing enjoyable environment.

Visited late afternoon on Saturday with the kids and went straight to the play area to let them run off some energy Great little play area kept them busy just enough to enjoy a drink and a bite to eat

Before I start I can tell you that in every respect it was dire! Even after booking a table there were long queues at the counter to order your food and drinks. There was no table service at all even for a drink. If you...

As usual… the breakfast is beautiful. I’ve lost count of how many times we’ve come for breakfast and we have never ever had a bad experience. The staff are top people and the food is the best. Megan always looks after us and and makes...

I found the staff very rude and blunt, when we turnt up there was no hello or good morning, the only thing said to us was £19.98 We had the unlimited breakfast once we finish we went up to get some other bits and they’d...

The food is amazing the staff are Angel's the atmosphere is great the all you can eat breakfast is cool I would definitely go there at least once. Pps try not to go at night there's a lot of prostitute there at night.