Brewers Fayre in Telford and Wrekin

Fantastic service from all the girls here in particularly tricia who was friendly and welcoming , food arrived in great time and was tasty

Will not be frequenting this place again. Firstly the disabled toilet was not secure and started to fall apart when in use. My friend who is a vegetarian ordered a Thai green curry which gave a list of vegetables when it arrived it had 6 pieces of sweet potato only in it. When waitress was asked she went to the kitchen came back with a dish of raw peppers and said chef forgot to put them in. Later when she complained to the manager she was told they don't prepare currys on the premises. No apology or discount on the meal. Food was not hot either. Disgraceful service.

Really enjoy this establishment. The atmosphere is great regardless of the time you go. Food is always amazing and the choice of drinks on tap and bottle is second to none. Recommendation out of 10? 10/10.

Many thanks again to Gail and Karl for a superb breakfast. The food is brilliant and the service exceptional as always. Thank you.

An amazing start to the day with breakfast who was served by Gail and Karl. Gail was friendly and we was happy to have her as are server.

Again another great service from Gail and her partner didnt get her name young lady i apologise thank you both doing a great job you cant please everyone lifes full of attention seekers keep smiling ladies, again thank you

Why his it the clock tower is being run down I've been a regular costume for years and not once have I seen the place this bad .I've seen staff come and go .I'm shocked honestly don't know why u don't shut the place down. Team members and good staff are leaving and there's barely any staff there manager are never there or look after the staff they have they get treated like sh×t .members of staff on there phones like serving you it's just dam disgusting

We have breakfast here once a month on a tuesday with work friends, gail is usually working as always she is friendly & helpful & has a laugh with us even when she needs to be in 3 places at once Our last visit was tues 20th believe dylan was chef & was first week, the breakfasts were lovely & tasty but only moan is sometimes not very hot by the time we get them Also a suggestion would help to have trays avaliable to save having several trips to get drinks, toast etc I did mention to gail the last time i did a review a few months ago

Amazing as always thank you Gail and Dylan!! Amazing food served with great service, Gail always has a smile thank you so much again 🤍

Gail was our waitress, and I have to say the poor lady was run off her feet, however she gave the best attentive service. Was cheerful helpful nothing was too much trouble, thank you Gail. Chris was our chef whilst we didn’t meet him, our food was delicious and cooked to perfection thank you

I visited with my two daughters for dinner. Our server Louise was pleasant, efficient and knowledgeable about the drinks we ordered. Seemed genuinely interested if we had everything we needed. The food came out quickly, was piping hot and really tasty. Thanks to Chef Ryan...

First time ventured out since the dreaded C word. My nan was dubious & scared but so glad she came with us as she felt immediately at ease. Lots of measures in place, social distancing and the staff make it feel as was before which meant alot to my nan. Thank you all staff. Nan will be back!!

The menu states that the festive menu is on until 31st Dec 2019 - so we went and ordered to then get told that it’s no available... which is fine but why are the festive menus still out on the tables if it’s not available? Except for that, everything was really good.

Visit as a group on a monthly basis. Apart from the central location and ease of parking, this place offers excellent value for money. A big thank you to the excellent and caring staff who look after us. Tash andJessie work very hard but are friendly and attentive. Liam and Kim keep us happy with food and drink and speed of service. A big thank you.

This is large pub/Restaurant, in close proximity to a Premier Inn, offering the usual Brewers Fayre menu.The service was swift and the food was appetising. Although you would expect nothing less from this chain.It was a Sunday night, so we also had the benefit of their weekly Pub Quiz. We failed misersbly, being 13th out of 16 teams. Still it was enjoyable and helped the evening pass pleasurably.We enjoyed the food and the evening.

Really amazing service. I had a problem with my food and the staff couldn't do enough for me.Sian the Manager is an absolute credit to brewers fayre. Amazing service, polite, patient and fabulous with customers.Sian is everything all good managers and leaders should be.Thank you Sian!

We stayed in Premier Inn for 5 nights, had breakfast every morning at the ClockTower food was excellent and plenty of it..The staff were very polite and helpful especially Gail D

As the title goes this is an average place. If you want high end don’t go here. If you want something a bit nicer than a fast food place than go here. There’s a wide selection on the menu but you have to go to the till to order, which can be quite a wait when it’s busy. The food does arrive quite quickly. I’m not sure if this is a good thing. Makes me think food is warmed up rather than cooked fresh. The cleanliness isn’t the highest standard. Sometimes tables are dirty. The toilets aren’t always clean or even in working order. Overall it depends what you’re looking for. I’ve used this for several family get togethers and works well as it has a varied menu.

Me and my dad go for breakfast every Friday. Always greeted with a friendly face from Gail D. Service is very quick and food always hot from chef Kim. Well done guys.

Excellent breakfast and natasha was very good nothing to much trouble well worth it and ask much a you want

Having walked out of cannock brewers fayre due to poor seating area offered and no other option and the waitress boardering on bad manners my husband and i went to brewers fayre donnington telford clock tower they were equally as busy if not more we was made welcome the waitress Natasha was exceptional made us welcome stated all the restaurant is open you can sit where you would like such a lovely girl nothing too much trouble brewers fayre she is a credit to you Yet again brewers fayre donnington i find myself writing a good review for them and clearly not forgetting the cook exceptional good breakfastThank you

We come here quite often for breakfast to celebrate family birthdays, we always have brilliant service and food is always top quality and always piping hot. We've today had particularly good service from Gail and the Chef Kim Cooks bacon to absolute perfection

We popped into the clock tower yesterday for a spot of lunch and we were served our food by a very pleasant and friendly young lady ( called Sophie ) she did a great job bringing our food out to the table with a smile too . Great service and a lovely pub

We visited as a large group on Saturday evening, it was very busy but we were quickly shown to our table by Kim, who was very friendly and helpful throughout our evening.The atmosphere was great and the service was brilliant. Emily looked after us, she was very friendly and made sure we were well looked after.The food was beautiful, we had such a lovely evening we will definitely return.

Had such a good lunch out at the clock tower, the staff we’re so welcoming. Kaytlan was very friendly and helped us multiple times as we had never been here before. A fabulous meal and great service all round :)

Have had many meals there over the last 5 years and this time it was not very good. I ordered 8 Oz Sirloin then found out that they were out of it then order 12 oz rib eye cooked medium Rare. took awhile to get it as it was very busy the steak was overcooked and extremely dry but etible it is usually a good place to eat but if the quality of the food doesn't change i will probably not eat there again

We called in for the fabulous all you can eat Breakfast this morning, on our way to see relatives. What can I say the title of my review sums it up.....You can have as much as you want from pastries and coffees leading unto the main event of a full fry up..... I had 5 rashers bacon 4 sausages, 2 eggs, bubble and squeak, beans and to top it all off the chef even did 'Fried bread' for us even though it was not on the menu.Food was excellent and service the same....Big thanks to 'Kirk' and the team we will certainly be spreading the word..Great value and great quality best breakfast in Telford !!!

Absolutely brilliant service from the server Gail,Nice humour and very welcoming. Nice food as well.

Very good service from Gail and excellent food cooked by Kim . Recommend anyone who wants a big breakfast!

Excellent breakfast Gail gave outstanding service lovely lady great customer service food was delicious cooked by Kim thank you

Superb Food provided at the BREWERS FAYRE and more. The BREAKFAST Service provided by GAIL every monring is superb as she is very polite and kind and helpful with a cheery smile. Thank You GAIL. The RUSSIAN LADY at RECEPTION is also FABULOUS.

Arrived a little late but was greeted very politely by a friendly lady named Gail, have not been for breakfast before only dinner , food was displayed great with lots of options available , must say I have been to lots of cafes and restaurant's for breakfast and this by far is the best , finally found somewhere with a decent coffee !! , opted for a full breakfast after a few pastries and must say thankyou Kim and the chefs it was beautiful everything tasted great and poached eggs were perfect, great value for money will definitely have to tell my friends and will be back soon , thanks for a great visit.

Another pleasant visit, served by Katie who was very welcoming and friendly. Lovely atmosphere, good food and good prices. Highly recommended.

For a family of four what more could you ask for a, reasonable price for a full English and continental breakfast, hot drinks and cold juices, cereals, toast, Danish pastries, fruit and yogurts, plus your full English breakfast cooked fresh to order and tastes great, nice to taste a good sausage that’s not BEEN DEEP FRIED 10/10. Overall very impressed with the staff and service given.

Foods are OK average for a chain restaurant. Food can be cold sometimes but they are happy to exchange it for a fresh meal. Idea if on a budget go before 6pm. For 2 for 10 menu

Came her got dinner had the steak and the greeting was second to none food was amazing then the next day had breakfast only to be greeted by the friendliest person Gail who explained everything took the order and when the breakfast came was as good as dinner the night before Kim the cook could cook for sure will say all staff here was a revaluation will go again for sure

Went for a full English breakfast and they has lots to offer. Staff were friendly and food was served quickly. Just what we needed, will be going back again soon

Visited today with family. Had a lovely meal. The staff Kim and Andy were so friendly and couldn’t do enough for us. Great service, I will be returning.

Visited with friends and had a great evening. Meal was tops with quick service with waitress going that extra mile to provide excellent customer service. Will visit again soon.

Warmly greeted by the manager Katie and server Gail as we walked in. Food cooked by Kim the duty chef - Absolutely spot on and cooked fresh. Great service, great breakfast - What more could you ask for. We will return.

The weather outside is miserable.The warmth and welcoming from the Clock Tower staff was great as always.We sat in a wonderful location, we didn't need to wait long for our minds to be made up once looking at the menu.So starters ordered, mains and drinks chosen and ordered. We let the conversation commence.Along comes "Donna" apologising for not having waffles to go with my chicken and bacon....A few seconds later and we have decided that dessert waffles would be acceptable.Desision made Donna goes away and starts our order.Comes back with our starters. (I'm not one for starters usually however the hog roast bites were fantastic.) We continued to discuss the situation, the staff and chefs were of conflicting opinions as to weather dessert waffles are the way to go ... 50/50 split but I'm still confident in our decision.Chicken bacon and improvised dessert waffles with maple syrup was sublime. (Definitely recommend)Currently trying to arrange a "you survived your first day at your new job" meal just so we can do it all again.Will recommend to everyone.See you soonMr and Mrs Ball (Table 30)

Good afternoon We have over the years used the the clock on a fair few occasions. Yesterday our daughter had arranged a meal and get together to celebrate my wife’s birthday. The really nice thing was the nine of us had a alcove / side room so we enjoyed the bit of privacy. My meal was very good half a chicken and full rack of ribs with all the trimmings .Worth a try .Thanks to the staff for looking after us . Kr Bob & Audrey .

Amazing all round, lovely warm welcome from Kim the manager behind the bar, food was easy to order and fast to table, I had the haddock upgrade and my friend the smothered chucked upgrade, my haddock was amazing light golden batter and huge to say the least, everything was spot on and the service was amazing, Katie was also very good with my daughter. Thanks

Mother’s Day breakfast. The table was booked in advance for 7 . Staff very rude on arrival and was told to ‘ Stamd there ‘ whilst he pointed at the spot . Was told you pay in advance for breakfast which I then did for the whole party but we were waiting on three people. Was shown to table my daughter asked for a high chair and was told ‘ they are in the usual place ‘ To be fair the food was ok and a good selection even if slow on restocking but they were very busy it was Mother’s Day after all. Huge queue for coffee machine as only one and took such a long time for cups to be replenished. Needless to say I won’t be returning.

Gail was very friendly and always makes us feel welcome! Delicious food and great service, thank you Gail!

Good food. Good price . Excellent customer service especially Gail, was greeted with a smile, very freindly and couldn't do enough to make sure our visit was problem free. I think they could put on more staff as the poor lady was trying to do everything yet she still was smiling .

Lovely food, Katie served us who was lovely and well mannered as always.However the same could not be said for the duty manager Stuart after she left. We ordered desserts and waited in excess of 30 minutes, I had to ask a lady serving about it, and she brought them out shortly after (I didn't get her name). The first small amount on the spoon was lovely and warm, the second however was cold, very cold the same as my husbands. My husband took the desserts to the bar for a refund as we had no time to wait for more, to be greeted by Stuart the "manager" who informed my husband he would only refund 1 dessert, my husband came back to the table to tell me about this. Well I was not happy, I went to the bar with my husband to find out why a full refund was not being given and apparently they were half eaten. 2 spoons off each dessert is not half I can assure you. He told us his manager too would see it as that, I asked to see his manager which it was at that point he told us he was the "duty manager". It became apparent he has NO people skills and is a very abrupt and rude man. We finally got our refund to which he said I'm guessing that worked. Not what a customer wants to hear. He proceeded to tell us he's never done a refund before, which would fall to higher manager for lack of training and filled us with zero confidence of his capabilities. Maybe this should be addressed as well as his poor attitude.Another customer mentioned to me about how rude stuart was. I work in a customer faced role too, and I would never talk to anyone with such disrespect and rudeness as he displayed to us today.We eat here on a weekly basis but it does NOT make me want to return. I'm under no illusion that he will not be pulled up for this, so future customers be aware of this awful, disrespectful "manager".

I think I expected more but was disappointed. Staff and service were great and could not be more helpful, but the overall quality of the food was very disappointing. I had the half chicken which was over cooked and soggy! It filled a gap but that was it and would suggest that one looks elsewhere. Sorry chef but you need to raise your game. A diy picnic from a local supper market would have been a better option. Even Tesco’s BBQ chicken is would have been a huge improvement.

Nice pleasant atmosphere for a business breakfast. Great tasty food the eggs were cooked to perfection. We had a very pleasant table where we were able to discuss several business issues. Gail served us but Kim was the chef. Thank you

Cant fault staff tonight especially Emily and server andy and manager kim such a credit to the place been here many time's all staff are exceptional will be coming back.

Visited on a Thursday night with parents. The food was great, the service from Kim, Andy and Emily was spot on. We had awkward dietary requirements and Kim knew exactly what we needed straight away. 10/10 will come again 👌 thanks team!

We hadn’t booked and the service was very busy. The manager fit us in a table of 7. Very nice breakfast.

Was greeted by Gail who served us brilliantly and made us feel very welcome. Great food in a pleasant atmosphere.

Are at the Clock Tower whilst staying in the Premier Inn. The food was lovely and piping hot the cooked breakfast was cooked to order and lovely and fresh. The service we received was excellent all the waiting in staff were helpful and polite especially Gail who serves the breakfasts single handedly whilst remaining cheerfull, helpfull and made us feel welcome. Gail us also a excellent local guide for advice on where to go for days out.Keep up the good work

We really enjoy visiting Brewers Fayre the food is always excellent and the service is very good and the staff are friendly & helpful.We visited on Sunday 24th March,the sun was out and we decided to walk the dogs,and stop off for a quick drink before heading home.My husband ordered drinks and as he was conversing with staff was very rudely interrupted by a new member of staff I believe called Stuart,he was very rude and interrupted my husbands conversation with a member of staff which is unacceptable ! We have dined and taken drinks at this establishment for many years,and to be spoken to in this way is unacceptable,Customer relations regarding this particular member of staff is 0 % sorry to say as all other staff are super,he needs a lesson in customer/staff management,bitter taste to end our Sunday afternoon.

We had not booked a table but Stuart got us sorted after a short wait. No table service made the queue for drinks and food a bit of a chaw.Great value for money and very helpful staff. The food came out very quickly with the burgers being large and filling.

Served by Katie, who was very friendly and helpful as she always is, food was excellent as usual, place kept well clean and maintained.

Service with a smile is an understatement. Stuart was rushed off his feet but still found time to make us feel welcome and provided an excellent choice of wine to go with our meals which is a much needed improvement at this pub - nothing was too much trouble for him. The food was as good as always. Will we visit again? Definitely now having not been here for almost 3 months due to poor service. This is an easy 5* review.

Been to eat here today for the first time in 11 years. Very impressed. Didn't have to wait long for our order. Food was beautiful.

Turned up at 2.45 for a 3pm booking for my daughters birthday on Saturday.Waited nearly 10 minutes to be seated. There was one member of staff seen at this time,and she was behind the bar.The Waitress (without a name tag) while showing myself and my husband to the table which was at the other end of the building, kept looking at her watch as if to emphasise we were a few minutes early. Bearing in my by then we were only 4 or 5 minutes early.

Lovely pub fantastic staff too food lovely Always a friendly welcoming when we visit the place most days

Visited the other week and I have to say the food was the best I’ve ever had there. After a few hiccups with the order (we wanted the kids meal out with starters & wrong dessert went through) they were quickly resolved by Katie S. She was really apologetic and made sure that everything was ok. She was good with our little girl and also very good with other tables. Only thing that I seem to have an issue with here and to be honest at most restaurants is the fact kids meals come out on piping hot plates and are placed in front of them. I always ask for another plate to then move the food onto to avoid any accidents. Apart from that would highly recommend here for a lovely meal, especially when the 2 dine for £8.99 offer is on as the portions and quality are excellent for the price!

Dine here every time we are in Telford always good value lovely food quick service and nice staff can't complain about anything Try It

After the last visit I decided to take friends and was pleased that they where friendly accommodating and could not do enough to make sure we enjoyed are selfs .. mark was friendly and came and talked to us about are visit and thanked us for coming back . Will be recommending them .

Service and quality of food very good. would go again. Friendly staff, good atmosphere. A lovely afternoon had by everyone in our party.

Solid, all you can eat brunch - very full now! Really lovely place to catch up with friends, and fairly good value

Travelling through and went in for a quick bite to eat .. very friendly staff and food was good great visit and will go again highly recommend

Walked into The Clock Tower and stood by the door as it says 'Wait here to be seated'. Stood there for about 5mins but nobody came, so we decided to fine our own table. Sat there for 10mins for someone to take our order but again nobody came. My hubby decided to go and order the meals himself. I ordered a new drink called something like 'Strawberry Slam with pink gin. It looked really nice. Nice round glass, ice, pink gin, tonic water and strawberries. What I got was pink gin and tonic in a half pint glass, a glass you get if you have cola. No strawberries.

The food was fine, a bit expensive for what it is. Which is run of the mill pub food I would say. The toilets were unkempt, had broken seats, locks etc. The staff were nice but this place really needs some love and care put into it. It needs fixing up and maybe a reduction in prices because if you're going to charge a slightly higher price for average pub food you expect that extra money to be going in part to the upkeep of the place. Don't think I'd return, was just a bit underwhelming.

Felt the place was tired even neglected.

We eat out most days for breakfast and our group gave The Clock Tower a shot this morning. We arrived at our allotted time and unfortunately there was no one at the door to show us our table. We proceeded to a table which we guessed was ours and sat down.

Overall service and food quality was very good. would highly recommend. My family really enjoyed their food.

Me and my friends entered the restaurant at aprox 21:35. After returning from a trip to Leeds. We Came in to purchase a meal as the kitchen was still open. A member of staff then rudely told me to "move from this area of the resturant" as she was cleaning it. Then the same member of staff refused to serve us as "kitchen had shut down early" but then went on to serve another customer behind me in the queue. We felt insulted at the fact we were treated differently to other customers.

I visit the Clock Tower monthly with a large group of friends for lunch. We choose this location due to the convenience of location for the group, ample parking, but mainly due to the excellent value for money and the wonderful staff who look after us so well. Refillable hot or soft drinks and 2 meals for £10, you can't go wrong. All of our group enjoy their meals and although basic the food is always well cooked and plentiful. We have been visiting here for about 2yrs and on the very rare occasion there has been an issue the staff have been very quick to put things right! On our last occasion we had Katie looking after us, Katie and all of the staff we have come into contact with at the Clock Tower have been very friendly and welcoming and go out of their way to see we are looked after, I cannot praise or thank them enough! Booked again for next month and no reason for our group whose needs are well catered to even think of going anywhere else, especially when we get service with a smile!

Normally I find Brewer's Fayre OK for food but this place really was not up to much at all. We found that the food was a bit tasteless

Visited for a quick meal and chose the sweet potato and feta cheese lasagna with garlic bread. The meal was served quickly and was really nice. Staff were friendly and the place was clean.

We stopped here for our tea last November when we passed this pub on our way home.

Our mains were good, although chicken with ribs was very dry, got my son to eat coleslaw though, the puds were not as advertised. Chunky Cadbury’s sundae. 2 bits of choc brownie and a bit of flake on top. Where were the chunks?!

We have used the clock tower regularly in the past, but our most recent visits have not been as pleasurable as they used to be. The menu has become very dull. There is very little to take the fancy. When I did decide what I wanted it wasn’t actually available. My second choice cane and was tasteless. The chips were over cooked. This was the same for my husbands meal. My daughters meal was just disgusting, and the giant Yorkshire pudding was like rubber. My youngest daughter however, had a meal from the children’s menu and thoroughly enjoyed it. Don’t think we will be back in a hurry.

This is a regular choice if we want a late lunch and do not want to travel too far. The menu has quite a wide range and for those looking for value there is a great daytime deal. Several weeks ago the ordering system reverted to placing it yourself at the bar and you get a receipt detailing exactly what has been ordered so no problem there. The drinks are served instantly and there is seldom much of a delay in the food being served by the very nice friendly staff who do check as they serve that it is what you ordered. We were in recently when a fellow customer was behaving in an appalling manner, shouting and quite threatening to the staff and manager, we other customers were relieved when she left as we could envisage the police being called as she was very disruptive. Glad to say that is not the norm here and that the food is always nicely cooked and presented and all the staff very helpful.

My husband and i went here for a lunch meal as he had the day off work, we ordered our food both vegetarian meals, but when my husband took a bite out of his he found it was meat! so i went and said you seem to have given us the wrong meal, the lady who was acting manager said no you ordered that meal, i said nope we wouldn't order meat as we are vegan, after i said this she said to get out we are barred, i am disabled so it takes longer for me to move she kept shouting at me. when i got home i called head office told her what had happened she said she would check it out, well less than an hour later i get an email saying we are banned and not allowed to step onto the premises apparently i was threatening when i said about the wrong meal. I dont shout as i have worked in customer service for years before i got ill, i would never shout at someone. so as you can imagine i am not happy with their service skills at all. i also found out that a party of 12 all got barred that same day same woman, all because they complained that the food came out at different times and the order wasn't correct!

Been here a couple of times and fund the service and meals very acceptable.

Turned up here at 10.10 on Saturday for breakfast as a birthday treat for my 9 year old niece. Ok it was a table for 8 and they closed at 11. Got to the door asked for a table and just got told "NO". There was no explanation, no apology, or no offer of waiting or no suggestion of alternative restaurants. Left if a bit of a shock at just being told NO! Ended up going to 3 Fishes in Newport arriving at 10.30 and they couldn't do enough to make us feel welcome.

After a busy day shopping for the family, a late afternoon meal was required. The Clock Tower was ideal. Their two for £8-99 and refill drinks meant that we didn't over spend, and the quality excellent. My wife and I enjoyed our treat.

Let's start with the "good" bit. Our meals were pretty lacklustre. My half roast chicken tasted old, dry and had been butchered in such a way as to cause all the tiny spine bones to break up, making eating it far less enjoyable than it should. Chips were undercooked, salad garnish tasted cheap and poorly presented, huge slices of under-ripe tomoato chucked at plate. My wife's burger was edible. Kids meals basic but ok. Frankly, the food in McDonalds next door is better.

Morning visit for breakfast,excellent choice of ingredients to complete the size of meal that you require up to 10.30am.The Menu for the rest of the day looked very inviting so a second visit is a must.

Have used this particular venue since it's launch in 1996 and it's a good family restraunt with good menus and freindly staff very good location and with the adjacent premier inn very useful

Went for lunch with my husband we ordered smothered chicken we didn’t wait long and I must admit it was the best I had tasted in a long time my husband was in total agreement staff were friendly atmosphere good I would recommend this pub and we will be going again

we went here to celebrate a family occasion, and could not have been looked after better, service was great and nothing was too much trouble. the food arrived hot and very tasty, would recommend eating here.

We organised a birthday celebration for my father's 70th with family and friends. The staff provided a lovely area with a hot and cold buffet. The staff were great especially Katie who saw to everything we needed. Highly recommended.

Lovely lunch, I had the 8oz sirloin which was cooked to perfection. We were looked after by Louise, who took our drinks order at the table for us and promptly returned with them and then took our food order also. Very friendly and nothing was too much trouble. We didn’t order dessert on this occasion, but will definitely be back again. The staff are attentive and friendly and the meals are good quality.

We pre-booked a large party, even gave them the list of food in advance. They had to be told several times we had left a pre- booked list. The food came out, staff didn’t know the difference between rump and sirloin steak. Some people were served and had finished before the rest of the food came out. The staff are unprofessional and lack basic customer service skills.

The carpet was dirty. The décor basic and boring. The staff very average referred to client as 'mate' and didn't seem too confident in what they did. The food was OK , lacked any wow factor.my sirloin was a bit grizzly and fatty, i.e I actually ate about 2/3rds of it. Menu was extensive but a bit pub chain like. 20 minute wait for puds after ordering on a night when it didn't seem too busy. I won't rushback nor particularly recommend

Greeter unable to find booking for 9 , seated after 10 minute wait in coldest corner waited another half hour for waitress service another 20 minutes before drinks arrived, children hungry and irritable, air conditioning finally switched off we therefore warmed up enough to take coats off, food arrived soon after drinks all okay , waitress cleared half of table and disappeared for another half hour before returning to take dessert order and clear rest of plates, asked for bill - it never came so fed up of waiting and paid at bar.

visited a few times before never a problem this time no gas delivery from the brewery so no draught beer only bottles so place was quiet ordered food which came quickly as usual but considering how many staff to the number of customers it took ages to get the bill and pay not impressed this visit

Called in to meet up with a couple of mates on Friday lunchtime and was surprised at how busy it was, we were dealt with straight away and our drinks order was delivered quickly. 2 of us had gammon with egg and pineapple and 1 had a burger with mushrooms and cheese. We all enjoyed what we had and thought it was good value. One thing I did notice on the menu was the Pie Club with a choice of 5 pies which looked very good but they all had cheese in them so were ruled out for me as I can't eat cheese, out of 5 pies I would think they could have at least 1 without cheese.

We were staying in the premier inn just across the car park so we had breakfast booked already. The breakfast was lovely with lots to choose from with a mixture of cereals, pastries, toast, crumpets, yogurts and fruit which is all you can eat. You also get to choose what you would like on your fried breakfast and can choose as many items and how many of each you would like. We had our tea and coffee flasks and the staff were more than happy for us to fill these up to take with us on our journey.

Went there because we had vouchers to use food was good service was good although had to wait a long time for our food we did not complain but was pleasantly surprised when waitress offered us free deserts

Service changes every time we go. At one time you ordered at the bar. Next you found your table and you were served. Last time we went we sat down for 20 mins before the going to the bar again to order. the system had changed. we and another family had the same problem. The other thing is we had a discount card but if you do not go frequently you lose the points. I told the barman that do not use it any more. He did not seem to care.

Popped into the clock tower today after work with my Son for a quick drink.