BrewDog Norwich in Norwich

I have ADHD and although I was tipsy I was refused service as I slurred my words. I slur my words at the best of times as i speak to fast. Ceryse Was excellent and very helpful.

We have been coming to the Brewdog regularly for the last 7 years. The place was often run very well, with various superb beers on tap. I have recently noticed, since the previous manager left, that the quality of beers went down, including spoilt Punk IP last week, with today Hazey Jane off as well. The staff is not bothered, all on their phones, etc. Regarding payment, I requested to apply the discount on the bill due to being a shareholder, but ABBY the waitress, refused it and physically stopped us from approaching the other member of staff, who knew us from before. All in all, the place went downhill, feels like being run by the kids, and since it has always been my favourite pub in Norwich, I hope, somebody would take notice and remedy the situation. Best regards Michael

Downside:accessible toilet not available 28/9 - no visible sign, else I may have visited somewhere ( a nearby cafe),else for a loo-break first. Is there an accessible entrance, if so not obvious...

Have decided to award the full five stars as had three different beers this evening along with a plant based burger and all were superb. A enjoyable, yet expensive treat

Avoid!!! I’ve been a keen Brewdogger and EFP member for years but the service I got from Barstaff Jamie was absolutely appalling!! Feeling very different about Brewdog following my visit.

The pints are a little pricey, but worth it. Wing Wednesdays is a must. Love their Buffalfo Wings, would 100% recommend.

Below average food for expensive prices. Won't ever return

£13.75 for a veggie chicken burger with no sides is pretty extortionate.

Great selection of beers but sadly let down by their toilets not working properly, 7 years on and they still have the worst toilets in Norwich.

Really enjoyed the food and craft beer. It would have been good to let us know , how the beer flight worked, rather than the young lady, coming back about three times, telling us what we needed to do next. Because the young lady, serves it all the time, she shouldn’t assume, we would know how to order. The experience was tainted, the young lady, wasn’t helpful, she appeared a little fed up with us.

Great pub front and restaurant back. Friendly staff, obviously great beer and at competitive prices for city. Will try the food next time as wings look amazing.

Ok so bit of a mixed bag with this one. Went for wings Wednesday. Basically took 45 minutes before our first set came out. Secondly, everyone else around us seemed frustrated with how long things were taking but the staff were very good about this. But then they took away our sauces and we asked for some more. They never told us we’d have to pay £2 for each sauce. The server should have let us know because if we’d know we have to pay then we wouldn’t have bothered to be honest :/ Also dragon wings were far too spicy not sure if they do that on purpose so you don’t eat loads of them. Other 2 flavours were really nice though. Blue cheese sauce was definitely not fresh was quite processed. Aperol spritz was also teeny

I am a Justeat courier. I came here today to take an order. They said it would be ready in ten minutes. They kept me waiting for exactly thirty-five minutes. The customer probably got fed up with waiting because he canceled the order and I was left waiting for half an hour. Think twice before ordering from here, you may go hungry.

Food was alright, ladies on staff were amazing... bloke seemed a bit like he was putting on a fake smile...the atmosphere was ok, we did notice the plated were damaged and like they had been melted. The hoppy meal... online it stated would contain "goodies" but all we got was a tiny colouring book which I thought oh ok would have at least thought would have come with some crayons or something to complete it as would have helped keep my autistic child entertained but instead just threw it about as couldn't do anything with it. As for the toilets! Rank my kids had to wipe with wet toilet rolls which made them very uncomfortable and disgusted ! Could be a great place but needs a lot of work and improvements. Won't be back any time soon unfortunately.

Young and inexperienced staff. Terrible security too, watched them escalate several situations over the evening

Didn't have food as was already booked elsewhere for a birthday do, but met here for pre-meal drinks. They looked after us brilliantly, great beer, good atmosphere and a great start to the night.

We had a booking of around 30 people and the team was amazing, food came out pretty much all together and was correct. Great food and beers. Thank you Brewdog Norwich!

The GOAT chicken burgers and such a cool vibe. It's like seeing a band live, yes the beer is nice in a can, but enjoying a proper draught is proper amazing with their chicken. Please go and support a carbon negative brand

Been there a couple of times, foods good, drinks are good, its very expensive and when you have a price for something they add on a hidden service charge (basically theft) so its always more than you originally agreed on, and im sure they'd have a problem if you decided to just pay less than the agreed amount at the end of the meal.

Nice place. I like having a beer there with friends, though it's tricky finding one for my personal taste.

Kinda overpriced, £12 pints..... 😑 Don't accept cash......😑

I ate here last night (21/02/24), the food was amazing but was sadly let down by very poor and somewhat rude service. We sat down at our table and waited nearly 40 minutes into a 2 hour slot without being serviced by a waiter and even then I had to ask a waiter who was walking past only to be met with a rude response. We would've like more wings but ran out of time in our slot. The advertised price is £12 and the bill came to £13.95, I didnt realise this till after I left I suspect the extra cost is a "service charge" which clearly I didnt want to pay but would've been nice for that to have been made clear to me. I would love to taste the food again but i wont be returning due to the poor service I recieved.

Although the food is lush (despite one hassleback potato being frozen in the middle), the portions are tiny and still expensive even with the offers. I can't believe burgers at c.£14 don't come with any sides! Understaffed, so staff were outwardly stressed. Charged incorrectly but rectified upon complaining. Queues and wait time for food was ridiculous (although we were warned, and I believe a lot of unexpected customers were there pre-football match!) Generally stressful and not worth the money.

THE place to go for a selection of beers. My boyfriend absolutely loves the wide range of beers they offer at brew dog. I love the rustic decor and the dog friendly elements of the bar which really allows it to live up to its name, they sell dog treats for your pooch and always have water for them. The last time we went we decided to order some food too, admittedly I wasn’t expecting much for bar food, but I was blown away! We ordered the truffle fries and they were absolutely delicious and loaded with toppings. Perfect bar snack. My only whim is perhaps a better a selection of cocktails could add something? For non beer drinkers like me it’s nice to have something nice to drink, they do offer a few cocktails from cans and Prosecco but it would be nice to see some more bar-made cocktails. I understand the taget audience is mostly beer drinkers but it would be nice to offer something more for us dragged along girlfriends ;).

Horrible service, had to wait 10 minutes to be served.Came for unlimited wings finished my first lot and waited 40 minutes just to ORDER my next round until I had to call the waiter over , don’t recomend if you want wings on Wednesday… go Zack’s

Had a great experience at Brewdog Norwich, server Will was very friendly and food came quickly. Even got to do Rock Paper Scissors to win a free desert for the table woohooo. Also great vegan options :)

Wasn't a great experience, especially with one of the staff. My order took 45 minutes, and some of our group waited over an hour. One of us didn't even get his order and he was one of the first people in our group to order, so he walked out. Then another person asked where his order was after over an hour wait, and the kitchen didn't have his ticket. What's worse is the server said that it "wasn't their fault because they didn't have his number", even though it already charged his card for the order, followed by a frustrated "you don't have to give attitude, we're doing as best we can". Not only did we wait for our orders for a long time, items kept running out, which wouldn't have been bad if we weren't waiting so long for our original orders. And there were delivery drivers waiting for their orders and one of them walked out, most likely canceling the order since he was standing there for almost an hour as well. I'm usually patient with things, especially if there's a shortage of staff, but the attitude that we got from the staff was both uncalled for and unprofessional.

This is your place, if you want to wait 1,5hr for the food 👍🏻

Spent £9 on 5 chicken wings that had no sauce or chicken on them. Got a vegetarian sharing platter for £16 with cold chips and raw onion rings. Terrible value, terrible food. Would not recommend.

Great place for hamburgers and beer!

I got all of these vegan nuggets for £3 today from the Veganuary menu and honestly they were the best meat substitute I’ve eaten in the past 13 years! The service was so friendly, the space was clean and the nuggets were soo delicious on my walk home. Thanks Brewdog Norwich. ❤️❤️❤️⭐️⭐️⭐️⭐️⭐️

Didn’t eat but had a few gin and tonics (lone wolf) ; totally recommend this place x

Brewdog is brewdog and I've been in a few for better or worse. With a chain, you want consistency. I had the all you can eat wings and although the buffalo was passable, the Korean was terriblé. The place needs a bit more application to be good enough.

sound venue but got completely mugged off on new year’s eve. paid £15 entry to not get served any drinks thanks to the absolute state of the queue. no good. pretty nice otherwise but feeling pretty ripped off.

Some amazing beers can be extremely strong. A good experience.

Good comedy upstairs on Wednesdays. Great beer selection of course.

Good place to drink craft beer on tap in Norwich. In addition, the bar is very cozy and the waiters are very friendly. I recommend trying the Elvis Juice beer! Very good!!

Living very close to Buffalo, NY (where chicken wings were invented) for the first 20 years of my life, I can say I’ve had some fantastic wings. Wing Wednesday in Canada (where I’m from) is a tradition where you can have unlimited wings for dirt cheap. When we saw BrewDog promoting unlimited Wings on Wing Wednesday, naturally we assumed to have a similar positive experience. Unfortunately that was not the case. The only chicken wings available are coated in a buttermilk batter (which I unfortunately could not have as I’m allergic), and two Vegan options (Cauliflower and Seitan). There are also only two sauce flavours (Korean BBQ, and Buffalo) which is also disappointing. We ordered the Vegan options as we had no other choice and let me say, it was shocking. My seitan wings were bone dry, with a thick sludge of Korean BBQ sauce hiding underneath (which tasted awful). My partner ordered cauliflower wings with the Buffalo sauce which was alright, but each wing was nearly the size of a tennis ball; making each wing mushy and very sickly. We could only stomach about 1/3 of the meal before asking staff for the bill, leaving hungry and let down. BrewDog, if you’re going to have Wing Wednesday, do it right because this was seriously disappointing. Sad to say but we won’t be returning.

Love the whole experience staff was very friendly and helpful & enjoy the place

Nice Ceasar salad with truffle fries and a barley wine. Great atmosphere.

Very good range of brewdog beers in a pleasant space. Friendly service

Couldn’t wait to try the wings Wednesday! I was massively restricted on the amount of wings I could eat by the length of time they took to come out. you can only order 5 at a time, twice I waited half an hour for the wings to come out. The waiters seemed to be avoiding the table, so when I wanted to order I had to go to the bar. The restaurant was very quiet so having to wait half an hour a time for 5 wings completely ruined the experience for me, I certainly won’t be returning. I left the restaurant hungry

Great beer and staff, very dog friendly

Baldie. There’s a storm brewing and its origins are not beautiful in nature.

Ordered takeaway. Unfortunately had to throw it away as burger was entirely raw beyond the outside.

Really friendly, happy staff and delicious food!

Our first visit, our waiter Chris was a fantastic host! He made our experience there so welcoming & enjoyable. The chocolate cake dessert is INCREDIBLE. Loved the atmosphere, great music & very tasty food. Highly recommend, we will be going back.

Visited with my colleagues last night. A good place to drink and chat. Quiet music on so a nice vibe to chat. Cherry cider was lush. I got to taste before I brought a pint. Recommend here for a chilled night.

Went to the Norwich Comedy Club Workshop there.

Great Beer second to none. Food is expensive for what it is. Chips must be fried in gold for the price. Takes the p.ss.

The staff in here were all really friendly, they seemed to have a good understanding of the beer on offer and made good suggestions. The food here was great, burgers are really good, wings and cauliflower tasted great. There are games here that you can borrow and play at your table which is nice, the atmosphere wasn’t super lively on a Friday night but the time spent here was pleasant. I’d recommend coming here, I will be returning when I am back in Norwich.

Visited this restaurant for wing Wednesday. We booked ahead as it was our daughters birthday and you must book if you want wing Wednesday. Apon arrival to the restaurant we were shown to our table which had our family name and a note wishing my daughter a happy birthday which was quite nice. We placed our order for food and unfortunately from that point forward things took a turn. we waited almost 1 hour for our food to come with no mention that there would be such a long wait for food even after been served by the manager. With kids being with us made it worse as they have no colouring or anything to keep them busy. So it's an extra challenge to keep them from causing havoc. After me and my faience ate our 10 wings I had to go to the bar to order more as no one came to check the table. yep you guessed it another 45 minute wait and even then they brought the wrong ones to my faience. look I get it when its busy you may have to wait but to wait that long without even a glimpse of an apology or maybe a free gesture. After our meal I did call the manager over to speak to him about our experience and explained the above. He was apologetic and offered to let us return and make it right as we had already paid. Gave him my email but not recieved anying as of yet. disappointed in such a big companies behaviour towards customers. Really disappointed!

We all missed an important work meeting because 4 x chicken & chips and 4 pints took over an hour to serve. Small portions, rushed. Rude service, very little in way of apology. A £60 bill too, not a cheap lunch. No wonder the place is empty every week and Brewdog is struggling. A shame because the quality of the beer and food has been great in the past. We normally come here every week but won't be returning.

To be fair, I visited on a Friday afternoon so the atmosphere wasn't exactly banging. The drinks were on the more expensive side but I was served very quickly and my drink was nice. Had a couple of games of speed using the cards that were available, alongside a good variety of board games (even monopoly if you're in it for the long haul!). I can see the gents getting busy during busier times as there was only 2 urinals and a cubicle. Nice pub, just pricier than I would normally go for.

We had a bit of a hiccup with the app but it wasn't a worry- the food was absolutely amazing and we really enjoyed it! John and Alex were so helpful ans fixed our problem straight away, but all of the team members were very friendly so well done to everyone :)

Been to Brewdog Norwich a number of times and always a fan of the beer and food whenever I have it, but last time I went they had board games and card games available to play which I hadn't noticed before on previous visits. These are a nice addition and definitely added to the experience in Brewdog, having a nice pint and playing a game. Makes me all the more willing to come back again

Love Brewdog beers and the Norwich bar is a great place, staff are polite and helpful, food is pub grubb but very nice and they always have a good selection of beers.

Really nice food, drink and service here... Always helpful when you can't decide on a drink

Ordered wings on deliveroo and they took well over an hour before they were ready to be collected. It was a Wednesday night. When they arrived they came with mayo instead of blue cheese sauce and tasted like they had been fried with fish. Some of the wings had hot sauce, some didn't, but there was a big pile of hot sauce and batter in the box. I threw them away. Brewdog took my email address to get in touch, but I haven't heard from them. I did get a refund, but would rather have just had some decent wings.

My dad and I very much enjoyed the beer and cheese tasting experience - absolutely does work as a combo! Thank you Will for putting up with all our questions 🙂

Chris is an absolute ledge deserves more than hes paid if you go to here ask for christ hes the man

Great beers paired with cheese experience for large group of us. Learnt alot about the being process and the difference between beers and types

Disappointing!!! Such a shame this has gone down hill. We are regulars here and have found prices have increased but quality has gone down. We recently had the chicken wings which tasted sour, felt like they were cooked from frozen and they were overcooked and smoothered in a hot sauce which tasted artificial and ruined what is usually a great dish. Selection of drinks has become limited but prices have significantly increased. What makes this worse is we had complained to management over two months ago but have not received a reply. Will not be returning which is a shame as it usually a regular haunt.

Very tasty breakfast meals, burgers and nice selection of IPA's. All food is well presented and good service

Thank you John (Jon). Awesome and customer talked me into a Cherry beer. Awesome. Thank you

No ales! Two pints fifteen quid!

Great variety of craft beer's & food. Friendly, welcoming & knowledgeable staff who will guide you through the beer menu & provide tasters along the way. Highly recommended & already looking forward to my next visit.

Had I been to the toilet before food I wouldn't have eaten. The unisex toilet absolutely stank. It's a health risk. So much so, I won't return and will be reporting to environmental health.

This is a very good place to go and drink alcohol it has a wide selection of alcohol and also can serve food, it is in centre of Norwich so there isn't really any parking near it but it is in walking distance of car parks.

Visited BrewDog Norwich on a quiet Saturday afternoon/early evening, previously had good experiences but disappointed this time round. We were sat upstairs so decided to order online via the QR Code. We ordered burgers and drinks. It took half an hour for the food to come, a little long but don’t mind so much as it was food however 40 minutes for our drinks to arrive which isn’t acceptable. Whilst I enjoyed the burger they are on the expensive side with one of ours just over £14 without chips. Won’t be going back in a hurry.

Staff were really friendly but the service was incredibly slow for a Wednesday lunchtime. We booked ahead but it still took over 30 mins for the first batch of wings to come. Staff apologised and did reduce our bill but the "all you can eat, bottomless wings" expectation definitely wasn't met or even close to being met.

My colleague John was very excited for unlimited wing Wednesday. He was left under satisfied and hungry, he now has no motivation to work the afternoon. Nice staff but the system is all wrong. "It barely touched my nipple let alone my sides!"

The food was surprisingly good, better than standard pub food and the staff were very helpful and friendly.

Updated Review: Excellent. Re my previous review, I don't know if it was a new system, but I re-visited recently and the tips were left completely optional rather than being ask for incessantly. Big improvement! Previous Review: Sadly this used to be one of my favourite bars in Norwich, and while the beer and the atmosphere are still good, you get pestered quite frequently for tips by the bar staff. It's not a comfortable experience saying no thanks to tipping someone and you shouldn't be made to feel miserly every time you go to a bar. Pack it in please Brewdog.

I'm a fan of BrewDog, but wouldn't return based on my recent visit. I visited midweek during the day with the bar fairly empty, but I had to wait 50 minutes for food to arrive. To his credit the person serving me recognised that this was too long a wait and gave me a beer to take away by way of apology.

Nice food. Alway good drink... loved the fact that if you are ordering a alcohol free drink with your meal you get free tops up. Handy being the designated driver!

Enjoyed a good burger here and tried a few of the wide range of beers but would say beer price a little high, hidden by the fact priced in 2 thirds of a pint etc. Marked down as they refuse to take cash payment. Potentially would have spent more if that wasn't the case

I have come here several times and every single time I’ve been they get our order wrong. Came in yesterday, we were the only table eating & food took almost 40 mins & came cold. The waiter was apologetic and said he wasn’t happy with what the kitchen had sent out, so clearly wasn’t just us. Offered a replacement meal which took so long we ended up asking for a refund & walked out

Brewdog punk ipa is my favorite tipple, I couldn't believe the price they are charging, Left without purchasing.

Variety of Beer was great and it all tasted very well. The food was special but good. The service was very kind and the atmosphere was great.

Decent beer & grub. Welcoming to all and dog. 12yr old enjoyed the Hoppy Meal. Seemed quiet when we visited. Maybe not the cheapest .

Good beer however they have nasty and overpriced food coupled with an arrogant manager (Ben). Avoid.

I'm a long time fan of BrewDog I have bought their beers online before. Little did I know that they are a Scottish based company. I was surprised to come across a BrewDog pub during my visit in Norwich. I had to go in and order myself some brew. I ordered the non-alcoholic beer to take home. The pub itself is really nice and the staff are friendly. I would definitely return again if I ever comeback to Norwich.

A great place to meet friends with a wife range of beers.

Friendly and knowledgeable staff. Good selection of beers.

Yeah the beers good, but you know what? Take cash like every other pub.

Popped in for Sunday lunch, great selection of beers and burgers, order & pay on the app, great friendly service, good ambiance, I would thoroughly recommend you try

Really great venue with fantastic beers, great atmosphere, dog friendly and a great vegan menu. Our experience was let down by the slow food service with quite a few issues with the food when it finally arrived.

Our favorite Brewdog location. Lots of seating!

A really cool bar with tonnes of beer on tap to choose from. Bartender took his time to let us sample the beers and they have pretty tasty finger food too. Highly recommended.

Nice place, nice condition but card payment only! I think that's discriminatory for people who don't get accounts! You are essentially excluded from society. Unacceptable! Nice place, nice staff, but card payment only! I find that discriminatory for people who don't get accounts! They are almost excluded from society. Unacceptable!

Popped in with my wife Sunday afternoon 31-7-22 for a few drinks as we were in Norwich. We recognised the chain and thought it would be a novelty but inside is a gem of a tap room. Truly the largest and most exciting selection of beers I have ever seen, served ice cold in beautiful glassware. The staff were absolutely wonderful, extremely knowledgeable and very friendly with a brilliant understanding of the beer they sold. I could not recommended this place enough. Please consider opening up in Kent

Great, friendly staff, good grub, very dog friendly, obviously awesome beer 🍻

The Hazy Guava is a personal favourite of mine. I ordered a burger one week and it was pink inside and delicious, one of the best I have had in Norwich. I went again the following week and there was a different chef, the burger was hotter than the sun inside and my soul cried. Now I stick to the beyond meat burger as its consistently good and not a single soul (animal nor human) has to cry to achieve it.

The food was nice but it is overpriced. £50 for 2 burgers, 2 drinks and a side.

Great selection of beer. Great burgers and more variety than i expected. Also, plenty of vegetarianand vegan options on the menu. Friendly staff. Dogs welcome.

Love the pub design and layout. For me, I just find the selection quite intimidating.

Whilst the exterior may give you a bit of a shock, go in anyway. Really great decor, dog friendly, the food is insanely good and just little things here and there which make it a really awesome, and thoughtful place. Feminine products in the ladies loos at no cost in case you get caught out. Doggie hydration station. Really helpful and kind staff. My waistline hates you all but we had a lovely time. Great place!!

Large portions, excellent range of beers, good kid's meal options and friendly staff 👍🏼👍🏼

Favourite brewdog I've been to so far. Thanks Ollie and Alex (hope I remembered those right) super helpful friendly service