Based on 135 opinions finded in 2 websites
Based on 135 opinions finded in 2 websites
Nº 340 in 479 in East Hertfordshire
Opinions
Average coffee with okay surroundings. Service is pleasant but inconsistent - sometimes they bring drinks to the table others you have to pick up from the counter.
Matthew Robinson . 2024-10-23
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I was looking for a spot for a quick breakfast before meeting a client prior to the start of a hearing in the nearby courthouse. Brew Garden appealed to me at the sight of the giant espresso machines exported from Italy. Apart from a double macchiato i ordered a salami toastie. All very impressive once it arrived but the service was not as dynamic as the coffee machines and indeed was anything but espresso. Also other equipment must have been malfunctioning as there was a cash only policy in operation.
futtock21 . 2024-09-28
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We popped in on a busy Saturday, but there was still enough seating. Had coffee and a sandwich. Both very good. We also purchased 250g of ground coffee for home and the people at the counter were very helpful about the product and how to get the best from brewing it at home. V friendly, relaxed and good value.
GlynKn . 2024-09-02
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I was back in Hertford this summer ( grew up there ) Popped in here. The staff were very helpful, going out of their way to make something that wasn’t even on the menu. I spent a couple of hours sitting outside writing as the people of hertford went about their merry ways, unperturbed by the hurly burly that is London, a stone throws down the road
Michael Mckenna . 2024-09-01
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£22 for these two ‘espresso martinis’ Tasted watery, no glass, no garnish Charging £11 a cocktail when it looks like this is ridiculous
Antonino montalbano . 2024-08-27
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I walked in today to get a coffee, three people behind the bar, I waited patiently without being acknowledged, one guy especially could have acknowledged me as he didn’t look that busy, but after waiting 3-5 mins I decided to leave. I’ll give 3/5 as it has been better previously, but it wasn’t even busy in there today so I found it odd.
Richard Jarrett . 2024-08-25
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Stopped by for drink on Friday evening, service was very friendly, drink was nice and atmosphere was nice.
Tawfik Barakat . 2024-08-12
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£3.50 for an almond croissant that looks like it came from Tesco and it's stale. Will not be going back
Boots McGee . 2024-07-29
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Poor show …twice I asked a guy with his “reactive” labelled dog to just move out of the door way so I could get in to cafe.. staff member behind till watching does nothing… says nothing almost as if I’m in the wrong..just stares at me…guy with dog just Ignores me.. u lost business today brew garden!!!!
Daphne K . 2024-07-26
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Came here a few weeks ago with a friend on a Friday night. We'd been for dinner elsewhere but then fancied a cocktail (perfect with the 2 for £14 offer) and dessert. We were both after a decaf espresso martini but they were having issues with the machine I believe so Angel stepped in and made us the most incredible Mocha Cocktail (i can't remember the name of it) but it was incredible. That teamed with a chocolate dessert made for a great end to a Friday night. The ambience in there is lovely at this time and it's perfect for those of us over 35 who no longer wish to go to the local pubs. Wish it was busier as it's a really good place to go to in the evening. Highly recommend!
ljparker2015 . 2024-07-24
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Great place for a decent beverage right in the middle of Hertford. Lovely ambience and dog friendly too. Staff are lovely too.
Mukuma . 2024-07-16
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Great coffee in a great location. Have only had food here once and it was just okay. Service is generally excellent, but have encountered unfriendly staff a couple of times.
Becca . 2024-07-02
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My girlfriend and I come here daily and for us it’s a wonderful experience. The staff are always lovely and friendly and the manager goes out of his way to have a chat with us every day. Both the food and drink is wonderful and Brew Garden is one of the gems of Hertford. Highly recommended! Edit : NEED AIR CON FOR SUMMER PLS
Joe Goodhead . 2024-06-27
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Terrible customer service. Sat at waited for coffee to be barked at to collect our drinks from the counter. To then see a man having his served to the table! Wasn't even a proper latte! More like Luke warm milk with a splash of coffee. Over rated in my opinion and over priced. I would of gone somewhere else had I known how rude the staff were.
Amelia Amys . 2024-06-20
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My husband stops by most days. I visit regularly. Good coffee. Good staff. Needs a major refurb already. Stained seats everywhere.
Denise Dyment . 2024-06-10
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First time visiting this place today and left buzzing. Cool, contemporary vibe, immaculately clean, cool decor, friendly welcoming staff. And dog friendly. Had the iced lattes- great value for money and tasted amazing. Will be back!
Claire . 2024-05-26
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only good thing was the decor but the atmosphere was pretty meh, completely overpriced coffee, i have to have decaf for health reasons and i was charged an additional 40p? effectively charging me more for not having “real” coffee??? the staff were quite blunt and didnt really seem to care about the service they were giving, coffee itself was pretty standard but i ordered a cortado and received a flat white with a cortado sized glass of water? (pic attached) was very confused. overall dont think ill bother going back unless its the only place open.
chlo • . 2024-05-21
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Good quality coffee and good Pilsner. Nice view into the square to watch things go by. Toilets always clean!
David Holland . 2024-04-16
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They were happy to serve us drinks 10 minutes before telling us they were closing... Won't be coming back
Diego MC . 2024-04-08
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Brew Garden is my local everyday stop to start my day, atmosphere always relaxing, drinks and food are prepared with smiles and good. Staff are fantastic, Natalia is so personable and remembers everyone's orders, always smiling and giving morning chats, great job Natalia you are a keeper. All staff are great. Rosey
Lloyd Rose . 2024-04-02
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Very expensive diet coke £3.60 Decent coffee though
Kate Benton . 2024-03-05
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Amazing staff and service, they remember your drinks and are so friendly I only go on weekends but it does not matter how busy they are they serve with a smile and make you feel so welcome. Absolutely love to go there on weekends now.
Alida Biba . 2024-02-25
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Lovely coffee👍👍 and a lovely service
James Ruby . 2024-02-21
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Really nice and polite staff. Very friendly... but, the housekeeping needs attention. Visited a number of times, but repeatedly i have been unable to find a clean table.. i am now sat at a table with the prior customers mess still here. I have been served at the table promptly, but the debris was not taken away or the table cleaned, and 5 minutes later, i am counting 9 other tables that have not been cleared away since i sat down either. Just serving drinks is not enough! In view of the clear mark-up on the price of a coffee (with service) these days, no-one wants to pay for a coffee and then have to sit and drink it in someone elses mess. I only complain as this has happened every time i have come here, regardless of whether they have 1 or 3 staff on duty. Dissapointed!
Maria G . 2024-01-30
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Such a great location, sit in the windows and watch the world go by...
Mike Shirley . 2024-01-26
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Nicely decorated. Almond croissant delicious. Staff friendly. Seats comfortable.
Joy . 2024-01-25
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Good coffee when a good Barista is serving else can bad. Even if you want to sit in they ask you to wait for your coffee to be made on a quiet or busy day. If you go in on your own on a busy day this means by the time your cofffee comes you will have lost the seat you had your eye on. It also has no WiFi Coffee lab across the way bring your coffee to you and have WiFi.
Scook2003 . 2024-01-14
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£3.10 for a diet coke in a warm glass - not great. Ambience is nice but not really worth the price, and staff didn’t really seem very interested in customers.
TravelingAround19 . 2024-01-07
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Lovely place for a good coffee and a quick bite.
Alexandre Pinto . 2023-12-28
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A warm and cozy cafe, with a great selection of good coffee's. Well set out, with a corner location and a good view of busy Hertford, good for people watching. Some cakes and pastries are fresh and tasty, the hot chocolate is something else, a very delicious thick , dark, almost dessert like, when chosen with whipped cream, it's hard to beat. Staff are always friendly and helpful, highly recommended.
Ian Bowles . 2023-12-10
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Newest coffee shop in Hertford. Price of the coffee slightly higher than average price. Good sized cups and quality coffee . The atmosphere is very good and has a lovely corner spot in Hertford. Staff helpful, great place for coffee and catch up with friends.
mike's . 2023-11-29
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Good location, friendly staff, dog friendly, good coffee.
David K Stockman . 2023-11-26
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Torino Mocha was a decent drink. Nice ambiance inside this cafe bar. A bit overpriced.
Matthew Sims . 2023-11-13
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Really good coffee. Nice relaxed atmosphere and friendly staff.
Struan Robertson . 2023-11-01
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Nice place - small cups of tea. Small teapot please.
carolyn fairclough . 2023-10-29
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We ordered coffees one decaf latte tasted exactly the same as a normal latte. Really tasty coffee, lovely place inside and friendly staff. Perfect for a rainy afternoon.
selmademi . 2023-10-21
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Worst nachos I have ever witnessed- chopped up bits of pepper on top of cold value brand plain crisps with a microwaved topping of congealed cheese. No concept of taste, quality or value. When I explained that I could not eat them and was not prepared to pay almost £8 for them- no care was given at all. A mere shrug of the shoulders. I would be so embarrassed if I served such awful food.
Molly Haydon . 2023-10-14
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Always like the coffee here. Probably the best in Hertford. BUT. They forgot about me and I sat there for 15 mins before going to remind them I'd ordered. (Other people arriving later got their coffee) Worse still, the young chap behind the counter cut me short in conversation. Best not to employ people front of house who cannot deal politely with the public.
Wareuser . 2023-09-29
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I was recommended by a friend and so pleased I went , gorgeous cocktails especially the expresso martini was just perfect , the staff were friendly and kind a great atmosphere too . Look forward to returning soon
Amanda Haldenby . 2023-09-25
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£6.50 for a pint of IPA in a coffee bar in Hertford? I don’t think so … this isn’t central London. Didn’t even come in the correct branded glass …
Martyartie . 2023-09-20
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We come here fairly regularly and realy like it. but today both our coffees had too much foam. Late and a flat white. More than half the cup was just foam.
Kashif Nadeem . 2023-09-17
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Very pleasant vist good food and drink. Will vist again.
Allan Robinson . 2023-09-11
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Big size cafe very nice cafe. I think thay also do alcohol. I got a mocca and thay do good cakes
Andrew Avanzato . 2023-09-08
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Popped into brew garden today, lovely coffee and great pastries. Staff behind the bar were great, molly was particularly lovely and very informative about the business and its coffee. Will definitely be returning!
John Phillips . 2023-09-04
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Poor customer service. Coffee is suppose to be a nice experience. Ruined my morning. Awful guy serving
Mandy B . 2023-09-04
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Really friendly staff and a lovely space
Paul Sheridan . 2023-09-03
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Nice coffee and love the location and decor
Cary Portas . 2023-08-23
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Do yourself a favour and have an Italian hot chocolate at Brew Garden. Mindblowing! Lovely place downtown Hertford to catch up with friends, have a light meal, or even just read for a while.
Nina Prager . 2023-08-08
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Great coffee house in the centre of Hertford
John Daffern . 2023-08-06
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Really like this cafe. Great staff and nice pastries and enjoyed sitting outside people watching! Coffee was good, stronger than I usually drink but I definitely enjoyed the experience and have been back already.
A5174AQjohnh . 2023-08-04
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Great coffee house and bar with a very European feel. Food and coffee fantastic and the coffee machine ids just incredible
Rod Kerr . 2023-06-15
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I’m a coeliac and having seen the staff just make a sandwich I asked if they could wash their hands before making me a coffee. They were completely happy to do so and also washed the milk jugs and other appliances they were using. Amazing service and thank you!
R H . 2023-06-14
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Delicious breakfast and friendly service, found a shady spot on a sunny day to sit and watch the world go by and enjoy my drink and croissant 🥐
Little Miss Sparkle . 2023-06-11
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I've visited this place twice, and had a lovely experience each time. The music is not loud, just right. The ambience is relaxing. The drinks and specialty coffees are amazing. Definitely recommend.
Shruti Gupta . 2023-06-03
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Lovely little pub with decent beer!
Simon T . 2023-05-25
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The atmosphere and staff make this place, but unfortunately the coffee is a little too bitter for my taste.
Adam Simmons . 2023-05-20
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Bel posto ma servizio di bassa qualità
Roberto Suetta . 2023-05-08
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My second visit to this coffee shop, first time coffee was sent back as cold. Thought I would give it another go with my family, I asked for extra hot due to previous experience. Coffee was cold again! When I said it was cold, there was no apology just an eye roll. Coffee was just snatched away and both cups were put directly under milk steamer and reheated. Poor service and attitude, this place could be so much more as it’s prime location and it looks so inviting. Won’t be back for third chance!
MummyPig50 . 2023-05-08
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I recommend this place. Very good coffee:)
Łukasz P. . 2023-04-29
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Really nice venue in town, independent as well. Layla was really informative and I was surprised that she wasn’t a manager in all fairness. Will return
Connor Bates . 2023-04-24
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Great coffee good range of beers and wines
Nick robinson . 2023-04-20
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Fabulous place, first visit will definitely be going again. Staff very friendly and welcoming, coffee excellent. Thank you.
Ann Cousins . 2023-04-15
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Had coffee and cocktails in Brew Garden last weekend, good value for money. Great quality drinks and a friendly and relaxing atmosphere. Highly recommended
Robert Grzeszczak . 2023-04-01
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Friendly place and good choices available.
Neil P . 2023-03-29
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Had a really nice coffee, a mocha, and chocolate croissant here. The coffee was delicious and presentation was lovely. Pastry was nice. A little pricey for me but good for a lovely treat! I appreciate that they allow dogs here and the place looked really nice. My only suggestion would be to get new menus as ours was a little worn out/torn.
Becki B . 2023-03-29
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great tasting coffee and the staff were amazing with fast service and the place looks amazing
hannah read . 2023-03-25
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Visited brew garden for the first time last week. Lovely place, friendly staff which makes for a great atmosphere. Coffee was great and you could see the staff really took their time to make sure the consumer was happy and enjoyed their time in the shop. If you find yourself in Hertford would definitely recommend you pop in.
Zak Drake . 2023-03-25
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Popped down to Brew garden last week and I was amazed. First of all the coffee that I received was exceptional. Not too hot and not too cold, exactly how it should be. The pizza that followed was so good it made my partner jealous so I had to order one for her as well. Not to mention the staff politeness was a nice touch. Staff in other coffee shops/restaurants in Hertford have been very ignorant and not helpful at all. The furniture was also super creative! 10/10 would defo recommend!
Enrico Franchi . 2023-03-25
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Unfriendly staff !! Dirty tables and floor. A broken glass window panel which has been there for months... I should have gone to Cafe Nero for my tea !! Cleaner and friendlier !!!
Marianna Kirk . 2023-03-20
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Visited Brew Garden last weekend, great place, lovely decor, friendly staff. Hot chocolate to die for!!! Best coffee I’ve had in a long time. Highly recommend and will definitely be back
Kasia Brzostowska . 2023-03-20
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The place is in a good location. I went inside and i loved the forniture and design. It looks like.a garden. I tried a mocha and coffee was amazing. The chocolate was a real.thick chocolate. Since then, I go often. It is a friendly place and dog friendly too You find people for lunch or having coffe while reading. If you are hungry, they make a good pizza as well!!
FABIO PIAZZA . 2023-03-19
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How does it have chocolate cake never coming here again and a bit to expensive definitely not recommending coming here
Theo Bournakis . 2023-03-19
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This is a great stop. Prefect mix of a cafe/bar/pizza place. I have been there for drinks (wine is very well selected) and pizza (very nice with good selection of flavours) with friends. I have popped in for a takeaway coffee, as it’s so good. It nice to see this kinda place. Staff have always been friendly with great sense of humour. Will be popping in for a panini soon.
Kit Hillary . 2023-03-14
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Nice place for a hot beverage and a pastry.
John Hellinikakis . 2023-03-13
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Lovely coffee shop in center of Hertford with good selection of cakes and sandwiches. Quick to order as you walk in and they'll bring your drink to you when ready.
Richard Smith . 2023-03-13
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Great quality pizzas, bought a espresso martini and it was probably the best one I’ve had in town! I use their coffee beans at home and wow, worth every penny
Wu Skye . 2023-03-12
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Good coffee but quite strong, nice decor, and lovely cakes. Service on the coffee was a little slow, wouldn't like to see how long it would be if they were really busy, but overall lovely place and relaxed atmosphere
AS C . 2023-03-12
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We came here for evening drinks and had beer and wine. The decor is beautiful, staff are attentive and helpful and the atmosphere was great. The reason I can’t give it 5 stars is because it is so much more expensive than other similar places in Hertford and for this reason, I’m not sure I’d return. We saw a happy hour cocktail sign and at 2 for £14, even that didn’t seem like a good deal. If they reduced prices slightly, it would be 5 stars.
R G . 2023-03-05
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had a very lovely experience at brewgarden. friendly staff, great atmosphere and fantastic food and drink.
francesca franchi . 2023-02-28
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I loved my visit to the Brew Garden. I stayed longer than planned and ended up writing a chapter, just because the atmosphere was so relaxed and conducive to creativity. Smooth, sophisticated tasting coffee, kept me focused, yet relaxed enough to stay, and, as I did, I ended up having a tasty lunch. I had to write this review because it’s not often you discover such a great place. Friendly, welcoming staff. Highly recommended.
Shoreditchpoet . 2023-02-28
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Asked if they had a ramp as had my wheelchair bound mother with me. They said no and when I asked if they were surely obliged to have one, they said no as they were a listed building!!!! Shame they couldn't be bothered to invest in a portable ramp. Went to Hertford Coffee Lab instead znd it was lovely
Suzanne Austin . 2023-02-28
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This is going to be a harsh review, and maybe it's me who's at fault and being unreasonable here. I came here yesterday and had a great 3 hours enjoying my book, the friendly staff; comfy seats and the relaxing music. Had another fantastic time, at first, today. Some of the same friendly women behind the counter from yesterday, whom I had delightful conversation with. And was even impressed by the younger girl who remembered me, as well as what coffee I drank. However, after just over 2 hours the male staff member comes to my table; tells me their weekend policy prohibits use of screen devices, like my laptop I am using, during busy hours. But that he was willing to let me keep using it for now. I certainly respect that, it's a nice way of creating an atmosphere in which people are more engaged and connected with one another. But not 5 minutes later, he comes back and tells me, and I quote: "since the café is getting very busy, I'm afraid you're going to have to move on". It seems like me buying only 1 coffee/hour, means I bring in too little revenue for them to justify me taking a seat from other potential customers. I have never experienced this before at other cafés, and this unpleasant experience has left me with a very poor lasting impression of Brew Garden. It is unfortunate, as the other staff members has been such a delight.
Rúni Brockie . 2023-02-26
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Lovley green tea good sevice carm environment
Hasan 46 . 2023-02-26
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I love the brew garden. Staff are always friendly with a warm atmosphere. Nice to see that dogs are welcome and there is plenty of room for prams and wheelchairs. Omg the drinks and food is amazing along the Italian Granita passion fruit milkshake.
Nikki Mogey . 2023-02-21
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Fantastic vibe, very dog friendly & great service, drinks and food! We had a great time here and would return!!
Alisha Chering . 2023-02-17
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Looks great from the outside, however cramped inside, poorly laid out, disconnected staff and the worst coffee I have ever tasted.
Wendy Jones . 2023-02-17
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Nice coffee. Very average food. Nice building. Staff Bossy and need to learn some customer skills. Much better coffee shops and cafés, that are also dog friendly around Hertford and Ware.
Kay Griffiths . 2023-02-16
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We came for just drinks because it’s a new place to try in Hertford and it was dog friendly. However, we had great service, lovely drinks and so found ourselves staying for another drink and for some food. Great decor, relaxed atmosphere, nice background music, generally a good vibe.
heleno93 . 2023-02-09
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Amazing service and chill vibe “100%” recommend 🫶🏼❤️
grace blackmore . 2023-02-09
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New kid in town amongst Hertford's coffee shops, all of which I must have tried over the years. There's a London vibe going on, so expect to get royally ignored by Too Cool For School staff as I have on two separate occasions. The coffee looked nice - but it was quicker and friendlier to get mine next door. Avoid.
Robert Thompson . 2023-02-07
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Awful place! Coffee good but churlish and unfriendly service. Had 4 things to carry but snapped at when asked if they had trays. No forks for cakes and tables unbelievably close together so that you had to hear your neighbours' conversations and couldn't help knocking into other people's chairs to fight your way through to your own tiny space. With coffee shops all around this needs to do far better. When the novelty of it newness wears off people won't come. The people on the table next to us left very quickly because of the ridiculously crowded space. Never again!
maggie mccann . 2023-02-05
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As suggested by most others...good quality coffee served by friendly staff. I particularly am appreciative that I can pop in here to get a coffee when most of the other better coffee serving establishments in town have packed up for the day.
Scott Laban . 2023-01-29
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Really enjoyed are time in there. Different from any other coffee shop in hertford will definitely be back
Paul Blackman . 2023-01-29
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Nice atmosphere for a chilled evening
Russell Start . 2023-01-28
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Lovely decor and service, the hot chocolate is incredible
Drummond Bowskill . 2023-01-26
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Amazing coffee, good vibes, excellent service from the great staff always happy to help with a smile on their faces
Eren Sevgili . 2023-01-18
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A fairly new addition to the Hertford coffee scene, sits well against its competitors, a number of which are within a stone’s throw. It’s attractive comfortable, with a great staff, good coffee and some decent pastries My new place to have a break in the town.
Barry B . 2023-01-17
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A fairly new addition to the Hertford coffee scene, sits well against its competitors, a number of which are within a stone’s throw. It’s attractive comfortable, with a great staff, good coffee and some decent pastries My new place to have a break in the town.
Barry Benton . 2023-01-11
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Evening drinks with friend to take advantage of ‘the two large glasses and the rest of the bottle is yours’ wine special. Very nice wine, great atmosphere. Dog friendly. Pizza was excellent. Staff were great and service was at the bar. Will be popping in again.
Nigel n Kit Hillary . 2023-01-04
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Good coffee and friendly staff. Visited for the second time on New Year’s Day and it was very busy and yet the coffee was great and staff just as friendly.
lucasequi . 2023-01-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Not sure where to begin, suffice to say we had a very SURREAL experience at this place. I will start by saying that my friend and I regularly work as Mystery Shoppers in restaurants (we weren't doing so today) but we do know exactly what to expect from both the food and the hospitality aspects. My friend ordered a chicken salad, and I ordered 10 of their wonder wings. Please bear in mind that we were ALONE in this pub for the duration of our meal. After 35 minutes, I am approached to be told that they only have six wings prepped, but that they could make up the rest with chicken chunks...(I agreed to this) Why does it take 35 minutes to work out you don't have the number of wings requested in the order, especially when it is their ONLY order? When my friend's salad arrives, it was lacking a fair few of the ingredients described in the menu. (Crunchy garlic onions replaced by raw onions that my friend could not have, no parmesan cheese, no dressing, etc. We had to order mayo on the side to make it palatable) But the worse was still to come!! After explaining our disappointment about the various issues and asking whether their would be some form of gesture of goodwill and being told 'no' as we 'really' hadn't any issues...we entered into the most surreal situation... Without going into huge detail because it would take far too long, the manager/landlord, after agreeing that they should have told us about the lack of wings available right at the start, proceeded to DENY saying so just 5 minutes later! IT WAS UNREAL. On top of that, he would not let me talk, saying he would keep talking over me for as long as it was necessary and doing so in the rudest manner imaginable. Even having the nerve of calling me arrogant! Needless to say, this gentleman is definitely in the wrong trade. At this point, and after trying to get some sense out of him and the evolving situation, I said that my next port of call would be social media. In a spooky set of circumstances, their card-machine stopped working and wouldn't take our payment... Suddenly, we were told to leave without paying for the food (right gesture, too late) and never to come back. The irony of that!! I would strongly recommend that you give your business to any of the many other food/drink venues in Bishops Stortford, rather than to this establishment. They certainly do not know what hospitality is or what it takes to run a successful pub.
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