Based on 177 opinions finded in 1 websites
Based on 177 opinions finded in 1 websites
Opinions
Went for breakfast, however, my flight was called! One staff knkwn as Giffty was there and packed my meal I took it to my gate and enjoyed it. Thank you Giffty you give the Breakfast Club a great image.
Andrew M . 2024-11-17
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Awful service. Didn’t get as far as eating as the staff member we encountered was very standoffish and rude. What a way to treat customers - snappy and horrible so we just got up and left.
Claire C . 2024-11-16
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This was possibly the worst breakfast I have ever had. Soggy brioche bun with hard unripe avocado and a flat egg which had been described as an omelette .. never found the cheese. The best bit was the 2 hashbrowns balanced on the side of the small plate which were at least hot and crispy. I was charged £15 for this atrocity as well. My advice is find sonewhere else in Gatwick for your breakfast. Wish I had.
Chris L . 2024-11-15
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Well, the truth is that if I'd written this review after my first visit there, it would have been totally brilliant, but what a difference three weeks can make. After many visits to the now tired w#@×"%spoons there, we decided to give it a go here. Like said staff were brilliant, the food was excellent on our first visit. I'm not going to complain about the food, but there were two waitresses working, I'm using that term generously, to say the least, they made the whole experience from three ordering to the attitude they gave off. I hadn't been looking forward to my holiday one, or both of them would have ended up wearing our breakfasts. Take note, if you wake up in a bad mood, leave it at home. If a customer pisses you off, smile and walk away, even curse then in your head. Do not make your next or any other customer your revenge victim. Summary: Food is great, waitress service terrible. Also, if someone has special diet issues, they are not awkward because they are not using your QR service. You're there to work, not antagonise.
JC . 2024-11-08
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Decent food at airport prices and service was good but the piped music was at a ridiculously high volume and gave me a headache which went once I left
Redrabs . 2024-10-31
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The Service is quick, but therein lies the problem. The food is sat under a heat lamp and tepid. For £40+ for 2 people, the food should be freshly cooked, not grabbed from under lamp. Very disappointing, but the Chicken burger was tasty, if barely warm. This is a poor business model. Stop stacking food under heat lamps, especially if the restaurant is not even a third full. No need. People would rather fresh food. Will not be coming back here when I fly in Fedruary 25.
tolleyr . 2024-09-18
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I was very disappointed for the Gluten Free options. It was dismissive service to start with, but then when I asked for Gluten Free help it was even more so. You can have the vegan breakfast only. No suggestions for swapping out the meat substitutes so I could have bacon etc. It was that or nothing. Also, getting our drinks took a very long time which was annoying on top of an already bad experience. Also, don’t go with more than 4 people, you are treated as crazy if you want to sit together, even though it wasn’t that busy!
Geri J . 2024-09-12
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The service was appalling, the food was cold and the staff were either texting on their mobiles or they were no where to be seen
Trevor W . 2024-09-11
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Visited here like everyone else who was waiting for a flight. Welcome host was not very welcoming, showed us to our table and then was really put out when we asked to be served rather than order using a QR code and phones. Drinks arrived, which were clearly our order, but the waitress was confused as we’d ordered 4 drinks (2 wines and 2 diet cokes) and refused to believe she was at the right table. Food arrived within 5 minutes of ordering. It was clear with was all pre cooked. I had butter milk chicken over a muffin with poached eggs on top. The muffin appeared really stale, the chicken was thigh. The only thing good was the eggs were well poached though. The greasy spoon mini breakfast was 100% greasy. The sausages were cheap, streaky bacon was dry and fried eggs had a skin formed on the yolks. Clearly precooked under hot lamps. Go careful with the bill. They add 12.5% service charge and we paid in total £63.56 for what was not a good experience. This placed used to be Jamie’s and was much better than this.
G W L . 2024-09-08
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Either too few staff or too little motivation…you are instructed to wait for a staff member to take you to a table. I waited I waited some more I walked away There are other choices!!!
Steve T . 2024-09-07
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How on earth can somewhere calling itself the breakfast club have no jam or marmalade? "Oh sorry none of the restaurants in our chain do" was the comment of the manageress. Otherwise very poor quality ingredients (eggs must have been from bantams they were so tiny) tepid/cold when delivered and severely overpriced for what you get. All in all one to avoid
Nick M . 2024-07-28
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Fast food in gatwick and it wasvl indeed served fast by the staff. A large nd then an even larger breakfast for us. Sausage and bacon were the base with other bits added Luke potatoes mushroom etc. Of average quality. Annoying bits were no large wate4 and so more expensive smaller bottles at £3 each! Added 12 5% service charge without offering us the choice, meaning two meals and a fee drinks came to over£50.
tim r . 2024-07-25
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Stopped off at TBC at a (shocking time) with the children and in - laws . Kids were very grumpy, any parents Holiday reality, but they fell in love with Charlie , she was perfect ! So attentive and patient with our needs and Fussiness. Good veggie options too for mother-in-law we were worried about her choices but we needn't have been . Thank you to Charlie for putting a smile on our faces
Katharine m . 2024-07-24
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Our server Kathleen was super friendly. She’s awesome and the food was delicious. The shakshuka was surprisingly big and tasty!
Louise N . 2024-07-24
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I had lunch here and I was impressed with the service since I could quickly order using the QR code and food arrived in only 7 minutes which was perfect since I had to catch a flight. I ordered the redefined meat burger (in the picture) thinking that it was just a name for a beef burger. The fries were great and the burger tasted fairly good but I thought the consistency was unusual and maybe it had been overcooked. Halfway through my burger I checked with the waitress and she told me that it was actually a plant based burger. I made her notice that there was no vegan/vegetarian/plant based indication on the online menu so she apologised and offered to bring a new burger, which I rejected since I had no time. I just wish I knew it was plant based, so I would have picked a different option!
Roberta R. . 2024-07-22
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Although the food wasn’t very nice or hot, gifty was a great host and ensured we had a decent experience at the breakfast club, I applaud her customer service skills!
Annmarie L . 2024-03-13
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Exactly what I needed at 4am, don’t know how I missed this place, GIFTY was great and the he food is always great! If you know, you know.
Connector68097488332 . 2024-03-13
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Gifti was funny and approachable and listened to our orders. She had an infectious smile and I personally think whatever you’re doing when hiring staff is working. She is so kind, please make sure she knows this
Rochelle H . 2024-03-12
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Gifti was amazing and accommodated my friends food wants. She had a great personality as well and made sure we was always happy.
Tigist C . 2024-03-12
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A lovely atmosphere. Quick, prompt, very friendly service with great food. Gifti, my waitress was especially helpful.
Tim R . 2024-03-12
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Lovely Service from ALY who went above and beyond with her customer service and made sure we are all ok and comfortable. This is the first time visiting we will definitely be coming back again. The food was also amazing
Mirfat N . 2024-03-11
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Great food, great atmosphere with a nostalgic 1970’s twist. Gabriella was a lovely server! Great cocktails and the avo, cheese egg sandwich was unbelievable!
Lydia F . 2024-03-11
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Gabrielle was super helpful, speedy and friendly! We both had a lovely start to our holiday. The food is a little pricey but that's to be expected at an airport I suppose. Service was 5 stars
Seanannigans . 2024-03-11
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Excellent and quick service. Quality food and drinks. Andreea was super friendly and welcoming , she was attentive and explained the menu very well. We really enjoyed our visit. Its great to have breakfast club at lgw.
Curious552115 . 2024-03-11
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Great customer service. Lovely welcoming with nice smile. Especially Andreea. Will be definitely coming back. Food is delicious too
Navigate24397397572 . 2024-03-11
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Great service Aly was really helpful after a drink spilling accident 👍 thank you ! Veggie breakfast was also really tasty
Michael F . 2024-03-08
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The best restaurant from Gatwick. Thanks to our waiter Aly. I will come back for sure..............................
danya2024 . 2024-03-07
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Had a lovely server Kandii, who was very attentive and helpful. The coffee came quickly which is important if you’re timings are tight
Mitra K . 2024-03-07
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I love the service and the service was amazing.. all thanks to Gifty.. her vibes is amazings .. and also Micheal for looking after our order.. thaaank you sooo much for the amazing time!!🩵🩵🩵
sanaa c . 2024-03-07
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Everything is nice and good food they have and good location The waiter is every friendly and respectful Her name is Gifty🩵🩵👍🏼💯
Amani A . 2024-03-07
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Excellent great menu with a lot of varieties for everyone Cecilia was very nice service excellent she took care at my luggage while i was in the loo
Knut R . 2024-03-06
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Tried to eat here as been to breakfast clubs before and loved the food. Was 1/3 full with a queue outside. Was told the kitchen was overrun with orders! In the queue were given a menu and told to order the food on the app...
ManFlu . 2024-03-05
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Aly provided exceptional service during our dining experience. Her attention to detail, friendly demeanor, and efficient service made our meal enjoyable. She was attentive to our needs throughout the afternoon, ensuring that our glasses were always filled and our requests were promptly addressed. Aly's professionalism...
Zoltan K . 2024-03-05
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The best airport breakfast I’ve ever had! Food was fresh, tasted delicious and excellent portion sizes. Service was impeccable, staff friendly and attentive - especially Roxy who served us.
Katie D . 2024-03-03
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Fantastic greeting when we arrived, Allan was so jolly for 6am on a Sunday, polite and very efficient. Food was great, the sausage in particular. Coffee was the perfect temperature. The young ladies serving us also very friendly. Thanks for making a great start to...
Playmusic2000 . 2024-03-03
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Terrible. Food portion was disgraceful, breakfast didn’t come with toast. Coffees can after we had finished the breakfast. Would not go back.
Laanfi88 . 2024-03-03
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The food was super good! I recommend the eggs. Aly was super friendly and helpful. Would recommend for anyone who wants some comfort food.
GrandTour06640988990 . 2024-03-02
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Great service! Good food went for brunch service was fast and lovely! Great staff, Aly was ours waitress, lovely service from her!
lys D . 2024-03-02
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We went with my friends to have.a breakfast before flying out from Gatwick Airport to Majorka and what a lovely start of our holiday that was ! Good breakfast and very fast service . Special mention to Aga who went above and beyond to accommodate...
878sw . 2024-03-01
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We usually go to the Weatherspoons for breakfast when we have an early flight from Gatwick but fancied a change today. The menu at The Breakfast Club offered a good selection and as I was hungry, the ‘Full Monty’ appeared to offer the largest traditional...
TwoTravellers1927 . 2024-02-23
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On this trip through Gatwick Airport we decided to make a change for breakfast and miss Wetherspoons (no moans about the Spoons, just a change). Thought we would give The Breakfast Club a try. Very impressed with the menu choice, but difficult to make a...
normantalktalk . 2024-02-18
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Having ventured through security at around 05:10am we were keen to grab some breakfast in the departures lounge ahead of our 10hr flight to Cancun. Given we're not huge fans of plane food (I mean you either are or you aren't right!) we wanted to...
tomj932 . 2024-02-17
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Expensive and food was cold. Asked for a little more syrup for pancakes and was ignored twice. Service was poor. I would not come back
Jill O . 2024-02-12
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We picked this for breakfast when flying on holiday because the menu was a bit different. We were shown to a table and the lady mumbled something and wandered off. Since she had tapped the corner of the table with a QR code, I assumed...
Jet803348 . 2024-02-07
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I'm not understanding all of the negative reviews here. My experience was totally different. Was greeted with the biggest smile by the young lady at the front desk who selected a really nice table for me. Kathleen took my order and was extremely friendly and...
Ann-Marie M . 2024-02-02
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Not great for vegan / plant based! Only 2 or 3 options on the menu, very basic options, and no plant based spreads or jam so could only have dry toast! Also - a 50p charge to have oatmilk over cows milk. Talk about being...
Safari27832988238 . 2024-01-28
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Now my idea of a smoothie is a drink consisting of a lovely blend of fruit juices with either a yogurt or ice cream base. Not in this place it’s not. I paid £6 yes you saw correctly for a small glass with a mixture...
SandM582 . 2024-01-20
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Long wait to be seated even though it was not busy, more than half of the restaurant was closed off and everyone been buched up in one section, 6 of us and we couldn't sit together because they didn't want to move us to a...
coco-loco1010 . 2024-01-18
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I got charged 43.88 for a cup of tea and scrambled egg on toast. It's all done via thier app and the charge to my account is not what I should have been charged, and there is no way to contact them. Thieves.
MynuttyfamilyLondon . 2024-01-14
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Food was lovely and staff were really helpful but you had to order food on line which we declined to do. The worse was 12.5% service charge and you have to do everything yourself. Wasn’t impressed.
Patricia M . 2024-01-13
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Easily one of the better breakfasts I have had at Gatwick Quick and efficient service The food was good Don’t quite get the negative reviews
davethedrill . 2024-01-10
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We went for breakfast here before flying off for Christmas. Firstly we had a long wait in a queue which was weird as there were loads of empty tables. My husband and I ordered different orders. He left most of his saying I thought you...
Karen S . 2024-01-08
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A really horrible burger, impressively bad. The burger was overdone and crispy while the bun and other contents were soft and slimy. Eating it was difficult because the burger slid around inside the mess that it was served in, and when I was able to...
Mark B . 2023-12-31
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Absolutely disgusting treatment Big sign advertising gluten free food No bread Sausages not g/f Asked if we could therefore swap for a slice of bacon No swaps We were only asking because they dont do g/f sausages Manager waved his hand at us dismissing us...
JILL K . 2023-12-30
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My husband and I decided to go for The All American Pancakes which came with sausage, fried eggs, homestyle potatoes, bacon and maple syrup as well as the Pancakes, Cream & Berries, which came with fresh berries, lemon & vanilla cream and maple syrup. The...
Pr1nc31 . 2023-12-29
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It’s an airport cafe so I didn’t go in here expecting too much. My expectations were met absolutely fine but I can’t say more than that. Positives - once you are through the door (see below…), the whole thing runs efficiently. You order via QR...
AnneKissFan . 2023-12-28
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Ive been to the canary wharf branch and experienced many pancakes during my multi visits to US but my meal today was not what I’ve experienced previously in fact I was presented with a stack of fluffy pancakes similar to a Victorian sponge cake and...
18bells . 2023-12-23
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Worst breakfast experience with the rudest server and believe me I know how to be rude as cabin crew. Save yourself £80 and go to Wetherspoons If you are going to get scowled at they do it at half the price and at least the...
franbr0ad . 2023-12-21
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It is the worst food I ever had. Eggs were cold, bacon and toast nearly cold. The staff took them away and brought the plate back slightly warm. Tea was good. Waste of £57.
Caroleen C . 2023-11-26
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Unlike the other nearby restaurants, there was a long queue outside the Breakfast Club. Having read good reviews and not being in a hurry we decided to wait. The menu was good, especially for vegetarians and vegans. The service was prompt and friendly. The restaurant...
Seaview5 . 2023-11-17
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No Gluten Free As a family we love all the Breakfast Club's in London. This is not the same. No gluten free options. I was brought a nutrition card to work it out for myself! If you don't have an allergy you won't understand, but...
845jacquic . 2023-11-15
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The only service I got was being shown to a table. There was a menu sheet on the table. A waiter passed by and said....order using the QR code and app. I asked if I could pay cash, and I was told no...its Internet order...
miraverde2018 . 2023-11-03
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Food was tasty, the place was clean, the staff were great. Prices not cheap but that's airport food for you.
Andy L . 2023-10-31
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Genuinely the worst breakfast experience we’ve ever had. After standing and waiting to be seated for 15 minutes for a table in a half empty restaurant, we weren’t even greeted with a smile. We asked for a booth for our kids. There were at least...
Sightseer617671 . 2023-10-26
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Despite being assured by 2 waiting staff that 40 mins was enough time to eat we ended up running with half the meal in our bag to the gate! The food sat on the counter for at least 10 mins whilst staff dealt with other...
Gary180564 . 2023-10-09
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Slow service and very rude staff. Absolute shambles. Manager hasn’t a clue. Awful food. What more do you need to know ? Avoid!
Ccunningham1 . 2023-09-30
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Clearly precooked burger and chips served on a cold plate so was cold by the time I got to the burger. Weird thin gravy served with it. Guy who delivered my food clearly wanted to be elsewhere. Wrong coke delivered separately and after food delivery....
Paul1971Glasgow . 2023-09-25
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Four of us wanted breakfast before our flight and thought we would try this new place in the North Terminal. We'll all I can say is don’t bother as in future I believe we will be queing up for Weatherspoons. The plastic looking breakfasts including...
stevemT8369AS . 2023-09-24
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My husband and I both had the greasy spoon breakfast at 5:30am on Sat 26/08, and they are the most awful meal we ever had. Everything – the bacon, sausage, and fried eggs (Yes, I do mean fried eggs) are pre-cooked and stored in ovens....
Ida W . 2023-09-10
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We ordered the eggs royale and benedict and both muffins were not toasted properly the bread actually tasted stale. There was no acidity in the hollandaise sause for the benedict and they used a strange dill sauce for the royale which should of been a...
Dominic A . 2023-09-08
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