Brasserie Joel in Lambeth

The meal was very nice and the service was good, however, and I accept that waitresses are there to see more, but we were told that the side orders were only small and not enough for two persons and we there ordered a second one. When they arrived this was not the case and one would have been enough, and we therefore left half of each, my question is, why lie to us?

Fabulous service from the moment we walked into the hotel foyer. We were celebrating my sisters birthday and Maddie our waitress certainly made her feel special. The food was excellent

Perfection! The whole experience was 5 star from the warm welcome, comfortable seating, friendly efficient service, delicious food, ambiance and value. A special mention to Christina our waitress who really added to our fabulous experience.

The breakfast buffet is fabulous for families with any member with a gluten sensitivity. The manager, Louis, attends to the needs closely of anyone that cannot eat off of the standard buffet. Every morning we dined, he ensured that I had an enjoyable meal while my family could enjoy the buffet with many delectable foods. My kiddos LOVE the hot chocolate and cannot say enough about it. My favorite gluten free delight that they prepare custom is oatmeal with fresh berries made with oat milk. They often have gluten free muffins as well which are yummy.

Not actually French food but …. Watch out for bread with your meal. They charged 4.5 pounds but when I spoke to manager she removed the charge. Baked Camembert was small but tasty. Onion soup was great.

Very good time in a cozy place where the team takes great care to ensure that you have an excellent time. The whole meal is delicious and the seasonings are spot on. The rating of 4/5 is totally unjustified so above all make your own opinion by going to try Joël’s cuisine)… it’s a real recommendation 😉

Excellente cuisine. Notre serveuse, natalia était aussi sympathique que professionnelle. Prix élevés.. C'est l'Angleterre..

It was my daughter’s graduation and the meal was a perfect way to end the day. Our waitress was absolutely first class - couldn’t do enough for us.

Very nice restaurant. Excellent service. Good wine selection

Food wasn’t great - even signature dish was dry and under seasoned. Servers were very nice but really slow.

Horrible food. Not great service and not worth the money.

This was an overall exceptional experience. My girlfriend and I came here for our anniversary, and everything from the atmosphere, the service, and the food were all outstanding. We were treated well, had a long and delicious dinner, and I don't know how much lore praise I can give. Overall, it was the perfect highlight to our anniversary.

Great service and choice of menu. They do a group (8) set menu which was good value just a shame it wasn’t an option for all diners.

Good Food, Good Service and Good Value Great place for a casual dinner around Waterloo

The lamb rump and purple potato was absolutely disgusting !!! I never complain but I had to this time as it was so revolting. The lamb rump was 60% fat and the gloopy potato was foul and had the texture of drying wallpaper paste. My partners vegetarian dish was supposed to be ratatouille but I’m afraid it was very much an egg plant (aubergine for us Brits) salad. The starter was scallops which were nicely cooked but the sauce was bitter and extremely lemony. The almond tart for dessert was lovely though. Sorry to sound so negative but apart from the dessert it was pretty bad and I will never go there again … Natalia the waitress was lovely and if it wasn’t for her we would have left earlier … bless her for being so understanding

The restaurant is on perfect location and food, ambience is amazing and great service provided by Natalie. Thank you very much again.

Fabulous food only spoilt by inconsiderate man at very close by table on phone for whole meal

We had an amazing dinner thanks to Natalia who is very dedicated to her customers, very professionnal and always similling. Robert who assigned us the table was also extremely helpful and kind. A pleasure to deal with such a team. Dinner was tasteful. We had a great time. Thanks Looking forward for our next dinner there.

Brasserie Joel is situated in a hotel and quite a few of the diners were residents. It thus felt somewhat impersonal. The menu was standard brasserie fare, with nothing exciting or original, but plenty of tried-and-trusted favourites to choose from. Our waitress was on her first day (which she did apologise for) but spoke virtually no English and didn’t have a clue about the menu, so we could only order by pointing at the menu. When she brought someone to help (a manager I think), he still failed to inform me that the main ingredient of a dish I asked about was cheese (describing it as a Gazpacho). Ultimately the food was well cooked and decently presented, with a tarte tatin being particularly delicious. Next to the restaurant there is a nice bar, which was perfect for a digestif. However, the price, at £90/head (including a £65 bottle of fairly ordinary Pouilly Fume) seemed very steep for a brasserie and there are similar restaurants in the area at a far lower price point.

Really enjoyed the meal and the staff were lovely. It was a special meal for my wifes birthday and we would return.

Cristina provided exceptional service this evening as I enjoyed a delicious meal. I found myself enjoying every moment. Hazelnut Tart was divine

The scallops and the beef bourginon were beautiful. The tart Tarim for pudding was good but not as good as the other 2 courses

The beef bourguignon was superb, though the wine and cocktails selection was somewhat limited. Nevertheless, the dessert, particularly the dessert cocktail, was absolutely fantastic.

The dishes are good but not very filling. The service is long. The room is noisy.

I had an exceptional dining experience at Brasserie Joel. From the moment we walked in, the ambiance was inviting and the service was impeccable. We opted for dinner and were thoroughly impressed by the culinary delights prepared by Chef Jonathan. Each dish was a masterpiece, showcasing exquisite flavors and presentation. Our evening was truly elevated by the chef's expertise, and we left feeling satisfied and grateful for the wonderful experience. I highly recommend Brasserie Joel for anyone seeking a memorable dining experience.

We arrived late due to our flight from the US, they took us in and sat us and never rushed us. The food was outstanding, a great way to start our trip.

Superb - quality service, food and drink highly recommend

Really good restaurant would definitely go back and highly recommend!

Overpriced and underwhelming . Normal table tap water was £5! Overall, menu was limited and price for 4 of us was in excess of £200

Fantastic food for the whole family with very friendly and attentive staff. Can’t wait to return

Excellent food, great service…good gluten free options. Both enjoyed, would definitely return. Many thanks for a lovely evening.

The restaurant was quite full at 7:30pm with large parties and noisy children. In fairness it was Valentine's Day. Whilst it is always nice to see families with children dining together the somewhat intimate ambience the brasserie seems to target does not seem best suited to young diners. Possibly the problem is that hotel does not offer a more suitable restaurant option for those with youngsters. The bar area serves food but is rather large and not exactly cosy. The food was OK. The onion soup was extremely tasty but the cheese in it was surprisingly over generous making it a struggle to eat. The wine list is as you would expect in a London hotel, was quite expensive but with some excellent options. I made the mistake of asking for a brief pause between starters and main which as it always inevitably does, turned into an unacceptably long delay.

i am very happy for everything.The food is delicious and the staff is very good.

Excellent place to celebrate a beautiful evening or to simply enjoy a splendid lunch or dinner. Very tasty food and great selection on the menu.

Lovely food. All had the duck and was very very nice. Service good, friendly waiters ...could not do enough for you.

Lovely restaurant, excellent food, our server was fab

We chose Brasserie Joel because of its good reviews & its proximity to the theatre we were attending. We were not disappointed. Great food, very generous portions & good service.

Excellent ! Mention spéciale pour le bœuf bourguignon ! Tres bon service, bon rapport qualité prix

Good food good service good price. We came over from otter Park Plaza hotel where the restaurant serves strange food

Very good but a little expensive

Personale molto gentile e attento. Cibo buono! Hamburger squisito.

Service vraiment pas agréable serveuse absolument pas correcte on avait l'impression de l'énerver. Je ne recommande pas vus le prix et le service reçu...

The decor is dark and I suppose it's to be for nighttime but it mainly comes off dark. Plenty of seating. Varied menu selection fir the food but very limited wines by the glass.

Food was ok, could have done with a few more choice.

It's not worth paying £20 a day for breakfast not that much choice scrambled egg has an awful After taste you're much better off going elsewhere for something decent 👎

We stayed at the Parkplaza with this level, so we booked a table. We ordered the 3-course menu. Although the food was good, there was nothing exceptional about it. Replacing pork chops with chicken and fries is something I could order at any random pub as well. The ambiance is not really cozy, but perhaps we have different expectations on the continent.

Typical hotel restaurant. Slick. Pleasant enough but lacked atmos and overpriced.

Service in the restaurant was excellent. We were made to feel welcome and every attention to our needs was quickly attended to. The menu was good as was the wine list. All served with quiet efficiency and unobtrusive care. The help with my wife's gluten free diet was exceptional. Thank you very much.

Had a lovely meal, service was outstanding, Christina was our waitress and could not do enough for us and made our evening, the food was just as amazing as the service, we will definitely be back.

We expected a restaurant with a nice view but there were no Windows at all. We thought it was very poorly decorated (not all actually) . It looked more of a cafeteria then a nice restaurant. However the food was good and service as well.

The restaurant ambiance was perfect and the level of attention we had from the staff was extraordinary. The food was amazing and, from beginning to the ending I felt very well looked after. The waiter waiting us was smiling and very attentive to small details. I will definitely return very soon.

Amazing quality, affordable and great service. Can’t recommend this place enough

A good if pricy place to eat before the theatre, opening from 5.30 p.m. 3-course set menu useful but went for the a la carte because only wanted starter and main courses. Good choice but quite expensive. Helpful that a green salad was provided to accompany the pasta even though not on the menu. Pan fried duck breast was pink and tasty but lacked a crispy skin. Service was excellent and gave us plenty of time to eat before the theatre.

Food was great but very disappointing that the restaurant was dark with no windows and views considering the hotel overall has great views. I asked for a table with a view so would have been nice to let customers know that there isn’t one.

Lovely place, outstanding service, well done to Roger for making our night special

We tested the Brasserie Joel on our 1st day of arrival in the Park Plaza hotel. Location is great, very convenient and quiet well decorated. However, the food is very average for quiet an extensive price ! The price is anticipated in those hotels of course but we expect a certain quality level and here, it is very medium one with classic Burgers you can find everywhere and a very poor Duck with no t great taste. In general we are using the hotel restaurant multiple times but here, it is is better walking 10mn around and find very good places to have Lunch/Dinner.

We celebrated my wife's birthday at Brasserie Joel and it was a big success in terms of food, service and hospitality. I recommend that you try their beef bourguignon and the rump of lamb. The servers were very courteous and accommodating even we knew that they were busy. The whole team was just an orchestra when it comes to their task. I can only commend their manager for this. We will definitely be back before Christmas.

As a birthday celebration meal, unfortunately only half of our party thoroughly enjoyed their food. The other half found it slightly disappointing for the caliber of the restaurant - there was little crab in the crab linguine and the linguine was very floury; the red meat dishes very delicious. On a positive the waiter was very good, attentive and efficient.

My wife our daughter and I had dinner here last night. For starter I ordered Prawn Cocktail but received a glass of shrimp with lettuce and one prawn on top. For main course I had the Lamb Shank and my wife and daughter had the Rib Eye Steak. We were all satisfied with the main courses. I ordered English Breakfast and cold milk but hot milk was served. I mention this to the waitress and she replaced the hot milk with cold milk but when I put it in my tea it looked like hot milk. The waitress told me she got it from the machine so there is obviously an issue. This restaurant is located in the Park Plaza Hotel where we are guests for 6 nights so we would have dined here other nights if we were satisfied with our experience in this restaurant

Thea, our server, was attentive, polite and simply lovely. The beetroot appetizer was perfectly acidic and extremely well balanced with the micro greens. Delicious dish!

THE ! Best cooked rump steak I gave ever had ! 👌!

Very poor quality food for the price paid. Steak overcooked and chewy. No ambience.

Very good food. We had the burrata salad as a starter, which was amazing. The cheese was very fresh and the tomato mixture was an excellent add to the cheese. Main course, I had the rib eye and my husband had the black cabbage pasta. Both were perfected dishes with a perfect balance of ingredients. The pasta was cooked al dente and my steak to perfection. Service was phenomenal and I would say, the best we have received in a long time. Attentive but not over bearing. Food was picked up from the kitchen as soon as it was ready as it was piping hot when it came to our table. As a red seal chef and being in the industry for a very long time, I would recommend coming here for a good meal. Treat yourself!

Food was well presented and delicious, our servers on both nights were lovely.

The staff were so lovely and helpful and the food was ace.

Decent food especially for the price with exceptional service

The only problem was finding the restaurant. We were misdirected by a member of the staff and had to walk all around the building. Not a good start

Prawn cocktail and lamb chops were excellent. We had the pre theatree menu. A little pricey with wine but service and food were very good

The cote de bouf is an amazing dish and it was cooked perfectly, the food was all perfect and tasted great. Friendly staff and service was the best I’ve had in a while

Very good restaurant, congratulations to the chef and his brigade for this good meal. Pleasant and attentive service I highly recommend, an address not to be missed 😉

We came to Brasserie Joel because we were staying at the Park Plaza Westminster, were very jet-lagged, and needed something close for the group (which included two kids). The food was good. My kids had plain pasta and Mac n' Cheese, my husband and I had ratatouille, and other guests ordered boeuf bourguignon and roast chicken. It wasn't the most incredible thing I have had but was good overall. Was disappointed in the service. Just did not feel well attended to and almost felt like we were an inconvenience to our waitress. She was much more responsive to other tables around us - not sure if its because we had kids - but didn't resonate well with me. Not sure if I would return back.

Lovely dinner with a wonderful server who helped make recommendations. He was professional in a friendly manner. Food was plentiful and delightful!

We started with French Onion Soup. We had lamb shank and rump lamb roast. All was delicious.

Efficient and courteous service from Thea. Will be back. Thanks.

Lovely food and service. Great that they had a kids menu and a colouring pack to keep them entertained. We had a selection of several starters that were all very good!

Decent crab linguine and french onion soup.Nice and friendly staff.

Meal was lovey, service was fast and efficient. Nice relaxing atmosphere.

Everything was absolutely perfect,the young lady that served us was very good ,she made the whole experience so enjoyable,food and drink excellent,will definitely return.

Had dinner last night sirloin steak thin cut cooked medium tasty also ribeye cooked medium thin cut a lot of grizzle. Manager made it right. Staff was very good. Ambience was good. Overall 4of 5

Great food in a wonderful atmosphere.

Great location, attentive staff, relaxing atmosphere, good menu advice. Good for a special occasion.

Compliments to the chefs!Loved this meal! One of the best meals I’ve ever had, highly recommend!

The Bavette was a delicious steak—tender, juicy and full of flavor. It was prepared just as described. Our warm, personable server made our dining experience memorable and we would go back next time we travel through London.

I booked Joels for my sons 18th birthday as he was staying in the hotel. He had a fantastic time with the restaurant surprising him with a lovely tri of deserts with happy birthday on it free of charge. Lovely touch and not expected. Thank you so much, we will definately be back again.

Restaurant is completely independent of the hotel and you can’t make a room charge unless you’ve left a deposit with the hotel reception. You’d think a better arrangement could be made. Food and ambience is average.

Good Food and a friendly and professional service.

Food was expensive and poor quality. My lamb was extremely fatty with what was described as roast potato but was actually a hard potato slice. My friend had a giant unseasoned loin of pork, she also had what was described as roast potatoes but were undercooked cubes. Sides were good. Menu still have Christmas desserts. Staff were a little over eager but generally good. I’d never eat here again.

Good food but very small portions. Expensive for what it is

Very good service and quality of food with several choices.

Very nice atmosphere. The menu have a good selection of choices. Me and my wife had the Beef bourguignon, and the kids had the burger from the kids' menu. Bothe was very good. The staff is very friendly. I can highly recommend this restaurant.

Az étterem és a felszolgált ételek kitünőek voltak . Segítőkész és mosolygós személyzet.

Excellent all round brasserie in a lovely new hotel.

We enjoyed a nice meal in Brasserie Joel this evening. We were quickly seated, and our orders taken by a nice young lady with a warm and friendly manner. It wasn't busy at 6pm and room temp and ambience was good. It was raining and we are staying in the hotel and didn't particularly want to go out in rainy weather! I'm glad we didn't. I had the Chilean Sav Blanc which was light and lovely so I enjoyed another! My husband enjoyed his Peroni Beer . We shared a French Onion Soup and it was a generous portion so I'm glad we did share. It was very enjoyable and served a just the right temperature. I recommend it. My husband had the Taglioni Pasta with fish and cream bisque, which we both liked. I had the Halibut with Mustard Mash. The mash was really, really good - It was so smooth! The halibut was a little bit over but very tasty and I enjoyed it nevertheless. I'd order it again. Our meal with drinks and service was under £90, and we both agreed it was a pleasant experience overall I'm really glad we stayed in!

We had a table at 9pm but the kitchen closed at 9.30. Rushed experience. Food was mediocre and maitre de was pompous. Waitress was only highlight.

Cannot complain about food or service, very good. But we went to the bar after and I ordered two double whiskies. When they came, they barely covered the bottom of the glass. I spoke to the waiter who confirmed they were doubles. When I returned to my own hotel, I had a double there and saw it poured and it was huge in comparison, which confirmed to me I had been conned out of a lot of money. Not happy.

Booked a table as staying at the park plaza, for me, wife and 8 year old son. Booked a 6 o’clock sitting as it was early in the evening and from the moment we walked in, everything was brilliant. Clean, spacious for my pregnant wife, well suited music and lighting. The staff couldn’t have been more helpful, left to enjoy food for an appropriate time. Service was timely without long waits. Even my son enjoyed the whole experience. The food was delicious, and well priced for the quality

Très bon restaurant dans l'enceinte de l'hôtel Park Plaza, un peu chère pour la quantité mais de très bonne qualité. Les 4 cocktails ont fait largement monter la note donc attention à ne pas se laisser aller 😉. Les serveurs sont vraiment attentionné et agréables avec un sourire naturel qui est pour ma femme et moi très important. Donc au final une belle expérience.

Went for the family of 4 package. Kids portions good, but it looked like they had scrimped on the adult main in order to make up money. Husbands main was so small it was like a starter so we had to send back and complain. They brought a bottle of wine without saying they didn't have the one ordered. Food took 45mins to come out. The opera cake was lovely and staff apologised for the wine error, and fixed issue with husbands meal quickly. Was expensive, overall.

It was a great experience. I can totally recommend it

We had a pre-theatre meal here as we were going to County Hall to see a play so didn't have a lot of time and only ate a main course each. Two of us had duck, one had chicken and one had lamb shank. We all agreed that the food was just OK - very average to be honest. The portion sizes were adequate but sides - like potatoes and veggies - weren't included with our duck meals and prices were high - to us - anyway, so the food was expensive. Drinks were also a bit high and when you added 12.5% service charge on top, the meal really did cost far too much. Service was very good, though we had to chase the waiter at the end to pay for our bill as we had to get to the play! The venue was very nice. Would we go again? No.