Bowland Beer Hall in Ribble Valley

Tbh the staff in here are so inconsistent. There has been times they have been good. But other times it feels like you are an inconvenience. But the Sunday I’ve been in just very disappointing. Lots of people all working wandering about doing very little. I asked to sit somewhere didn’t feel the girl was very accommodating nor happy. Then was a hassle asking another girl for a menu as wasn’t any on the table. Then no one bothered to come to ask what I wanted just walked back and forth. Thought I was invisible. So I asked another girl can someone serve me. Again not the best attitude as if it was such a hassle to her I asked. Anyway she goes behind the bar not sure she said to anyone and 10 mins later I’m still sitting here and no one has bothered to ask. So in total about 20 mins and no drinks no food as no one asked. It’s actually very embarrassing and I walked out and will just go to the emporium across the road. Just disrespectful and very poor standards especially as so many staff and not too busy. In this day and age maybe they just need to show some respect and be a bit more cheery and accommodating. Doesn’t cost much.

We booked for 12 for refreshments after a family funeral. From very first contact we received excellent communication to discuss our needs and were given options. The Manager and staff were welcoming and sensitive and gave a high level of service. We were served delicious food in the Chimney Room on 3 rd October 2024.

We met a group of friends here to celebrate a birthday. Lovely evening so we sat outside enjoying beer in the sun. Fun , relaxed atmosphere . So many beers to choose from and all great! Lovely ciders too. We ate inside and I loved looking round at all the old machinery. Food was good. Desserts were delicious. The hall is atmospheric. Service was fine. Ended our night enjoying a few more drinks outside. Super evening.

Scammed. We parked here with a disabled person using a blue badge. We stayed for three and a half hours, eating in the beer hall and shopping in the food hall. Two weeks later we received a parking ticket for almost £100, stating that the car park has a three hour parking limit. We did not noticed the signs at the time stating this! The signs are purposely hard to spot to scam people. I spent a large amount of money already at Bowland Beer Hall and they see it fit to scam me from another £100 for using their services! Bowland - you owe me money. Please contact me asap to refund the money you owe me for your parking scam. Otherwise I will never spend another penny at your establishment again and I will advise everyone to do the same.

A group of us met up here the night before a family wedding. The amount of beers available was fantastic, this included gluten free options as three of us are coeliacs. Tables had been pre booked as we were having food too. The food my wife and I had was excellent, great portions and a very reasonable price too. Would I recommend visiting here? Definitely.