Bonzo Lounge in Bath and North East Somerset

Our first time today. Very good.

Lovely food and drinks. Very helpful staff. The only minir downside is it can get noisy due to an open plan. But my first and not last time to visit.

We both had a burger, very nice.

Had lunch on a weekday. It was busy but we didn’t wait too long for food. Excellent choice of food with an American theme. Hubby had the Loungers Breakfast that was good. I had a Bacon Cheeseburger- possibly the best I’ve ever eaten. The food was piping hot including the cooked to perfection French fries. Order by QR code via a website - options to remove elements of your meal and replace with other options. Pretty build your own! Only downside was acoustics made it very loud inside. There is outdoor eating space.

Why book and confirm an act that requests a PA system and give them a portable Bluetooth speaker and a member of staff walking around with an iPad , what was advertised as a drag act evening turning into a complete farce with the act leaving and no response from management or staff. Hint - stick at what your good at which is food and cocktails and let the other local establishments pick up the entertainment . Very poor show

Nice place, good selection of beers, staff were friendly, it’s a thumbs up from me

Good food, good portions and good service. A little on the pricier side but still worth the money.

It was lovely, cozy, delicious. I recommend it to everyone. Best place to eat in Keynsham. Sometimes it gets too noisy due to people but still worth to try

Great atmosphere but long long wait for drinks on busy nights

Lovely soup and panini for lunch.

I have been going to Bonzo for a long time and over the years and the service and food is fantastic. All the staff I have dealt with (and I mean all the staff over the years) are so polite, friendly and nothing is too much trouble for any of them. I have never come across 1 member of staff that hasn’t been helpful, pleasant and polite. Not sure if it’s company policy or they employ the right people but what ever it is it works very well. Can’t wait for Friday for my next visit!

Always love go there and lovely food there plenty of choices.

Great place but every time I visit the wine is just not chilled enough! That's basic, surely?

Great place easy to order on the app very fast and professional service

Went on a Monday night for evening meal, it was our first time there. Very tasty food with actual depth of flavour and fresh ingredients. Very good price and not too busy, so was easy to find a table. So much choice with the food, it’s all really good. Staff are great too. Will be back.

Excellent. Recommended. Buzzy atmosphere inside. It can get a bit loud inside, but in good weather there is a large balcony with good views. Parasol heaters and blankets available. Always call in here when in Keynsham. Good coffee and tea. Love the poached eggs. Dog friendly. Wheelchair friendly. Mother and baby friendly.

It was actually a pretty good burger

Peppers and chillies in most of food. Completely unnecessary in so many dishes.Very little choice if a person is allergic!

Lovely place for brunch, dogs welcome and staff very attentive

Went for lunch today, as it was my friend’s birthday. We all wanted different drinks and the same thing from the main menu, but 2 of us wanted certain foods omitted, myself due to having an Ileostomy, to prevent me getting a blockage. Foods that I could eat were not on the plate, which I told them I wanted. I tried to speak to a member of staff who was by our table at the time, but I got ignored. They got everyone’s dinner incorrect. The meals were stone cold. I asked for hot skimmed milk with my coffee, which is a specific requirement, but I got cold whole milk. Both hot drinks were cold when we received them. The meat was tough, as if it had been kept under a heat lamp for sometime and was inedible. I asked to speak with the person in charge before I left, as I felt that I was due a partial refund for food that was inedible, but nobody wanted to take any notice of what I was trying to say and just tried to blame it being a busy day for them. I will not ever eat at this establishment again and felt that the staff were not very approachable or helpful and ignored anything that we asked them. The fire escape was blocked by queues of people and my friend is partially sighted. I would like a proper conversation with the manager of this establishment about my experience at this establishment today. I will never return to this place and will highly recommend others not to go near it either.

Food is getting worse and worse. Years ago the food was nice, the pancakes were lovely, though this morning i just had 6 blueberries, a tiny dribble of yoghurt and a bit of jam on them, for close to £10. Taste and look nothing like they used to be. There were 4 of us this morning 2/3 of our juices came to the table, the other one sat on the bar until after the food arrived, we had to ask for the drink because staff just left it on the counter. Food was below average, and service was OK from about 2 staff members, the girl who served us our drinks this morning was so miserable and really didn't want to be there, didn't see her smile once. The atmosphere and feel in Bonzo is so nice, if I didn't like the interior so much then I wouldn't come back. Food is bad and overall very overpriced. Wish it was how it used to be :(

Lovely food but a bit noisy due to acoustics

A late breakfast with friends and family, the food and drinks for the four of us was just under £60, not bad.

It was fine but none of the tables are wheelchair accessible so I had to eat sideways to the table. Eggs looked nice but were just luke warm at best. Plenty of room to get about but I wouldn't want to visit when it's busy.

Always consistent. Good for gluten free.

It's a Lounge and you get exactly what you expect from one. It's really big so seating shouldn't be a problem. Food was good and served fast but we had pre-ordered from the Christmas menu but nobody else seemed to be waiting long. The only negatives I could mention were that the area we were in was quite cold and servers, while good at removing dishes, allowed a lot of empty glasses to pile up on the table. Maybe we should have taken them to the bar though.

The food was amazing and I absolutely love that they have a huge gluten free menu 😍 The service was quick, but not the warmest (they were very busy that day so it's understandable) Layout is quite open plan, bit cold which I don't love, but the sofa areas, games and books make up for it.

Nice place to have a good English breakfast. I enjoyed that, but the coffee was weaker. I had a cappuccino and my friends had a latte and it was the same size, only mine had something to decorate it. But the environment is stylish and the atmosphere is relaxed.

We visited as a large group for a birthday meal and the team were so accommodating and attentive. Special mention to Ellie and Thap, they really looked after us, thank you so much

Had a great lunch here with the family, took care of 13 of us ;)

Went for lunch and had an all day breakfast which was excellent.

Great atmosphere. Not too busy on my visit. A warm welcome with friendly staff. Such a great location too.

Well cooked good quality food in a relaxed setting. Reasonable prices. Would recommend

Just popped in for a meet up drink before heading elsewhere. Wasn't that impressed. The non-alcoholic range was limited (no Guinness zero or Thatchers zero and no alternatives). The atmosphere was OK as it was reasonably busy.

Could of done with some ear plugs. Prefer the one in Bristol centre

Called up this places and asked if they had any jobs on offer, the person at the other end of the phone hung up on me as soon as i asked 🤦🏾‍♂️

Excellent place to eat weather I've gone gone with friends or with the family. Food has never let us down, the staff has always been helpful polite and quick to give information. (Wait for table, food not available) will always consider eating here

Great place in central Keynsham. I particularly like a Sunday brunch. I love that they raise money for a local charity too!

Good value food reasonably priced, very enjoyable

The chips are really nice. They have really nice colouring things. - from 5 year old 2024 update - the newer team are super friendly and helpful!

Good place for a quick informal meal. Friendly staff and relaxed atmosphere.

Had brunch here while visiting family. Fantastic place, great food, and friendly helpful staff. Would definitely recommend

£30 for salmon and eggs x 2 and two Lattes. Ordered an extra egg, never came with the original order. Out of 5 poached eggs they were all rock hard! Told the lad serving me, he said I’ll tell the chef?! Offered no discount or even an apology. Should of stayed at home and cooked my own 😂

Fabulous service only drawback was it was quite noisy. Lovely that dogs are allowed and there were books if you wanted to mooch.

Monday morning breakfast, the food was lovely, and the service excellent

Great place to meet friends enjoy some lovely food and drinks. Great experience 👍

Came in for coffee and breakfast but didn't end up getting food due to the establishments greed. To have avocado on toast with gluten free bread they won't substitute the bread, they make you pay extra for it so avocado on toast would have been £12.50. I asked about having some other breakfasts but the same for all of them. Wouldn't swap falafel (can't eat for health reasons again) for avocado because they said it's more expensive. That would have cost me £14. Never encountered such a stingy place. Don't recommend.

13 of us had a lovely Sunday breakfast. Almost a nice atmosphere and staff were lovely

Just went for drinks and a catch-up... atmosphere lovely & relaxed... would visit again to eat

Probably my favourite lounge bar, nice to sit out the back in the summer

We came for their Tuesday tapas deal. The food was delicious and it was great to be able to get all day brunch, Eggs Benedict for dinner was a game changer! Even after that and 2 rounds of tapas we were tempted to get a third round (we gave in!), and the food obviously did not disappoint! The staff were friendly, would definitely come again!

A decent range of beers and ciders (£6ish per pint). Food menu has a range of options and caters for kids.

Sunday morning popped in for large breakfast, food and service was great, we frequently visit the Bonzo lounge to meet up with family. Nice place to go. UPDATE I have been back several times now, they have a great gluten free menu and are well clued up on it. Highly recommend 👌 👍

Very nice place, friendly and quick staff, food pretty decent too

Sat outside with my 3 lovely ladies and enjoyed myself.

I had the bang bang chicken, I was worried it might be spicy so I asked a member of staff, she replied she was the same it's not hot at all. They do sprinkle chillies on top so asked for them to be removed to be sure. I'm glad I ordered this because it was so tasty and flavourful and not spicy. Definitely recommend it

I like this place great foot quality and atmosphere

Not really sure why I'm reviewing this place again with the same comment. I've done it two or three tines before and nothing has been done! The same old reply will undoubtedly be cut and pasted to this. Why, oh why, do we have to subjected to the sight of waiting staff's belly buttons!!!! It's a real turn off for me but, as I said above, nothing will be done. I don't think I will be going back again Oh yes, our food was nice!

Nice place to sit outside with plenty of attentive staff

Just walk in and grab a seat. Place mats are menus. Scan the QR code to order and pay. Food comes in good time and as ordered. One server had a crop top on with exposed midriff and belly button. This may put some off but it was fluff free so couldn't see issues from my perspective. The decor is post industrial and therefore very sounds empty and echos. But overall a nice relaxed experience. One should note, if you have allergies you need to order in person at the counter informing staff of your allergies.

Good, dog friendly bar and restaurant.

Went in with friends for a few beers. Great atmosphere. Friendly and helpful staff. Lovely asset for the local area.

Not up to it's usual standard. Come here quite often and this was the worst visit. Ordered a hot chocolate. The one they brought tasted like coffee, as if they'd used the same spoon. Took it back, they brought another - it was stone cold. Took that one back, they brought another which was BOILING hot, clearly taking the pi$$. That one barely tasted of chocolate, was pretty much hot milk. Didn't feel like I could take that one back, they'd made it quite clear what they thought. Food came, 1 out of the 2 poached eggs on the Lounge Eggs was basically a hard boiled egg rather than poached. The buttermilk chicken was rock hard round the edges and inedible. But like I said, couldn't take it back after the hot chocolate stunt. All in all, very disappointing.

Called in for a drink bit disappointed they did not have Fanta Lemon the coffee and service was excellent

First time customer and was really impressed with the food and the service

Always happy with The Lounge. Reliable menu and decent service is standard.

Great food staff very helpful. Will visit again.

Very loud. Service was quick but food was average.

Great place to go during the day or evening. Child and dog friendly.

No atmosphere, food orders wrong, literally a small spoonful of coleslaw. We were amazed but didn't want to make a fuss as it was an 18th birthday. Two of us did not get our food until some had finished! No explanation and no apology.

Just arrived from the Airport. Dead tired and hungry, i got there and i found a very nice Place, cozy and comfortable, for couples, families, singles or Friends as well. Outdoor tables too. Food Is food Quick and plenty

Very busy, sooooooo many kids and super noisy. We had a drink and left before eating

Visits a few times a year, but I think the portion sizes are getting smaller

Food is always high quality and tasty. Service is fine, nothing special, no complaints. The atmosphere changes in the evening which is a nice change and there is great parking nearby for free!

Nice clean and friendly. Found food great and excellent quality. I am going back soon. Brilliant service thanks

This is not a gin glass.... Best part of a tenner for a G&T, come on FFS. And your Cruz Campo is flat too

Always loved the tapas and friendly staff and service. I tried the shakshuka with chorizo. Wow what an amazing dish. Absolutely loved the bonzo. Went back and had the flatbreads. Boom bang on. So delicious 😋

I have dined at Bonzo Lounge in Keynsham on previous occasions and have always been pleased with the quality of the food and service. However, during my most recent visit, I ordered two salads, one of which was the Chicken, Bacon, and Avocado salad. I also requested an additional piece of chicken, bringing the total cost of my meal to £32.50. When my salads arrived, one looked visually appealing while the other appeared to be lacking in comparison. The additional chicken I had requested was simply placed on the side of the salad, resulting in a noticeable imbalance in the dish. After sharing my concerns with a member of the staff, the salad was taken back to the kitchen and returned to me with a more substantial appearance. However, upon tasting the salad, I noticed that it contained an excessive amount of rocket to compensate for the initial error. Despite the overall flavor of the meal being enjoyable, it was evident that there was a lack of attention to detail in this particular instance. I chose not to escalate my complaint further as I did not want to further disrupt my dining experience.

We went here for my breakfast because I didn't have any before we left

I find the pace very noisy the acoustics are anitghmare

Had lunch at BONZO Keynsham on the weekend with friends. Ordered the Vegan Moroccan Aubergine Flatbread. It was amazing. Hubby suggested we get a take away for dinner, immediately i wanted the same as the weekend, could not eat it. It was squashed into a round container on its side, not chickpea, mint sauce or pomegranate in sight. No hummus, avocado so hard it could have taken a tooth. And to top it off it seemed to be in two parts almost as though they took half of one and put it on top of the other, when lifting it, it was just flatbread underneath! Disgusting!

we like Monday free wine after 5p.m.and Tuesday Tapas and my husband likes the beefburgers there.xx

As usual was a really good food

Good venue, staff friendly, tables not cleared enough though. Children too noisy and disturbing the tranquil atmosphere.

Breakfast was good but the table was super dirty, all cutlery had food on, and I literally couldn't hear a thing. I had avocado smeared on my hashbrowns (in a dish which should not have contained avocado) so I would maybe worry for people with allergies! The staff seemed super rushed off of their feet so probably could've done with a few more staff on shift!

This was my first visit to Bonzo Lounge, I have visited lots of the group’s other other cafe bars. Today was my first sight of the new menu. I had the poached eggs on muffin with Hollandaise sauce, looked good, tasted fab. Service was good. Premises were clean and fresh throughout. I have no objections to well behaved dogs in the premises. However today had rather a disappointing atmosphere due to poorly behaved dogs with their frequent barking being both loud and thundering through the square room.

I thought it was very noisy and expensive. Over £16 for a fish finger sandwich, half a beer and a coffee. There were Dogs everywhere. Why can’t we have moderation. I waited for ages to be served whilst 3 staff discussed how to pour a drink. I would go again but only when they have a deal on.

Excellent tasting food, just marginally underwhelmed with the quantity, lovely atmosphere, staff friendly and efficient, but 10 minutes after sitting down and ordering via the app a member of staff stuck a reserved ticket on the table from 6 o'clock, which gave us 40 mins to receive and eat our dinner, not least it was a push, luckily for the staff we weren't having a sweet, but we were moved whilst finishing our drinks. I must reiterate that it was an excellent atmosphere with wonderfully tasty food.

Didn't stay to busy and far too noisy

Good service clean,service good pleasant surroundings

First time going and I was impressed. Food was very nice and they serve an all day breakfast! Good selection of drinks - will go again

It's a really good place , next to the civic carpark so it's easy to park.Nice airy building , fairly busy but coffee's and cakes were ordered via app and delivered promptly. Dog friendly so our furry one loved it and got spoiled by polite parents asking if their kids could say hello.First visit as live out of the area but will visit again and highly recommend

Food and service was good. Very busy and loud.

Went for Tapas Tuesday for the first time in a while - we think went mid 2023 last and we were regulars pre covid twice a month at least. We used to enjoy chatting to the ‘Bagman’ and also watching the monthly ‘meeting of the brave alternative folk’. Cleanliness has dropped and with so many staff it’s a surprise given you order via QR these days and so no six/seven deep queues as there used to be. Tables are left with uncollected glasses and plates for ages and indeed in the hour we were there early evening three used tables were unable to be used for new guests as they had not been cleaned. The big change and huge huge negative was the lack of bread with the Tapas. You used to get several pieces between you in order to ‘mop’ the bowls and eat the humus from. It was part and parcel of the deal that was under £10 pre Covid. We were gobsmacked that the bread is no more as we had wanted to get back in Tapas Tuesday a couple of times a month once more. Only reason I gave a two and not a one was that the Tapas was tasty and the lady who delivered it was very pleasant indeed. Just a shame half the sauces were left in the bowls as we weren’t up for finger dipping to clean them. Real shame and I hope the owners review this massive backwards step as I wonder if others have stopped going for this very reason. I would wager based on food We saw coming from the kitchen that your tapas turnover has dropped dramatically since pre-Covid times.

Lovely meal and amazing service, staff here are great! Thankyou so much!

Great service from everyone and the food is beyond delicious. Top spot!

Came Saturday with my cousins who don't see often all in our 60s. First complaint sat us by kitchen door childrens area when there was 3 other tables we could have sat. Couldn't hear eachother talk. Ordered our food same time. One meal came out really quick within 5mins*was breakfast) mine came out 10mins after pulled beef rice dish.. half hr someone asked if our meal was OK which we replied no one of our Partt hadn't had there meal. It was poacher egg on toast with hollandaise sauce mushrooms not difficult? They did go get get it saying ticket hadn't been done. Didn't offer to remove it from bill won't be back.

Nice to see someone with some knowledge of 1960's obscure musicians album titles. The Bonzo Dog Doodah Band would be proud. Menu items should be named after track titles to make it perfect!

Always come here for the gluten free big lounge breakfast. Busy in evenings though so good to ring and check if you're booking for more than 2!

Really tasty food, should have ordered a side but it would have filled up a regular person. Lost a star for atmosphere due to how loud it was.