Bond Street Cafe in Norwich

Super lovely friendly staff, loved visiting this coffee shop on our trip to Brighton!

Two women serving & making drinks had the sourest faces I’ve ever seen. Had proper attitude when I was ordering & made me feel like I was inconveniencing them by ordering coffee. Thank goodness the coffee was good! 😏

My girlfriend and I visited this coffee shop for the first time, hoping to have a nice experience, but unfortunately, we left feeling disappointed. From the moment we mentioned it was our first time there, the barista's attitude felt rude and dismissive. When we asked about the different blends, instead of getting friendly guidance, we felt like we were being looked down on, which made us uncomfortable. It’s a shame because the coffee itself was actually really good, but the unwelcoming atmosphere and snooty attitude from the staff definitely overshadowed that. A little more warmth and friendliness would go a long way to match the quality of the coffee. Unfortunately, with so many great spots around, this experience makes it hard to recommend.

Just had a coffee which was realy nice. We didnt stay as long as we wanted as the space felt a fusty... just needs a little more air flow.

This place is exceptional!The staff are a very cool, without being intimidating , kind and are super enthusiastic about coffee. Had a great experience and will definitely return

Coffee was sour and people were kind of forced to tip.

Came in to try the coffee as I’d read good things. I stood waiting at the till for a while with no acknowledgment of me being stood there. One barista was chatting to someone over the bar and the other was sat at the end of the bar on their phone. I really wanted to know about their coffee but the barista was very blunt and didn’t make me feel comfortable enough to ask the questions I wanted to.

Brilliant food and very good price!

Did not have food, overall a 4 star due to the coffee being great, I was a little put off as the barista when i ask for a certain blend just casually ignored my request and made the coffee with the first one then continued to play on their phone..... and the second barista just was hipster...... come on it's the 21st Century... had better coffee expected more as went here a few years back and was overall better..

I gave this place the benefit of the doubt last time, but I can confidently say that the staff here are among the worst in Brighton. Whoever is in charge of recruitment at Bond St should seriously take a long look at themselves. I ordered a dry cappuccino, which you would expect a ‘speciality’ coffee shop to be familiar with. When I complained about the drink not being right, I was met with an annoyed look and a comment from the barista along the lines of ‘I’ll try, but it’s hard to see in the dark.’ Frankly, their lighting problems aren’t my concern. When the drink was returned, it was essentially the same, with a token bit of extra froth. I couldn’t even be bothered to complain again. Overall, a terrible experience. The staff are absolutely dreadful.

Friendly place with beautiful coffee and staff who are always willing to "chat coffee". If you love black coffee then you have to try the batch filter version. Even better try the pourover, there's real craft in that. Just, wow.

Love this place for breakfast after I’ve been swimming training early in the morning Always very well welcomed and the food is lovely

I love Bond Street coffee - we come for coffee twice a week guaranteed. The staff are really lovely and they make a hell of a great flat white. Their chocolate chip cookies are absolutely incredible too - bought two today and they disappeared pretty quick! Thanks for being awesome!

The staff are always so friendly. My favourite coffee shop in the North Laines

Coffee is beautiful! Friendly Staff ✨

Months ago I gave this coffee place 5stars, but I changed my mind. It’s not worth 5. We came back again this noon time and the service was horrible. Not friendly and the woman staff was even rude?! Not for me thank you! Coffee was great yes! But I’m not there to drink coffee only but the good atmosphere as well.

Nice coffee place. In a town full of coffee it's hard to choose I know. This one boasts it's own roasts which you can buy for home too. My standard latte order in the morning was nice, well brewed espresso and a nicely steamed milk. Definitely worth a go for your morning coffee. Plus there is good bakery across the street of you need fresh bread or pastries.

Has to be the most miserable service in Brighton and £3.90 for a lukewarm flat white spilt all over the table. The suggestion on screen to add 10 20 or 30% tip is the guarantee that I will never go there again!

Great coffee and lovely staff. It’s the best cafe Brighton

Banging coffee and lovely staff servicing all your caffeine needs

Nice cafe with friendly service but when I'm paying £3.90 for an espresso I expect it to be dialed in properly and taste of its flavor notes. The crema was thin and the shot tasted rather mediocre, still good but not £3.90 good. A little disappointed. (Edit as response to owner) It was the Myanmar bean, it had a very thin crema layer and I feel as if was ground slightly to coarse based on flavour. Thank you for the reply I hope this was just an isolated issue!!

Cash only,no sweetners and the coffee has a lot to be desired ,first and last visit.....only one size small

Ok coffee but dull food, when they have any that is!

Everything was so good besides the staff, who were just staring at me without taking an order or whay I wanted. Wether it was closing or not. If y'all are seeing this next time ask the customer what they want even if its still near closing (you could literally say we are closed now), its common hospitality🙄

Coffee was really good. The member of staff wearing the fisherman’s hat by the till was one of the grumpiest people I’ve ever met though - actually thought he was joking and putting something on he was that bad.

If you want to try v60, here really good

Cool coffee house south of the lanes so very central to the hub of Brighton. Staff are cool and friendly and the decor and vibe is eclectic and funky without being over trendy. Good place to chill and meet and, most importantly, the coffee is excellent and consistently so. Keep up the good work guys and gals 😊👍

Always very nice the place to go for breakfast Warm welcome Nice food Always clean Nice atmosphere Never have to wait to long

Lovely coffee shop in the heart of Brighton. The coffee was delicious so was the banana walnut bread. The staff was friendly. The little table by the window on the sun made my experience even better.

Gorgeous latte. Attentive service.

Bobby dazzler 🌟 cake's and expressos 😂 love your venue really COOL 😎😉

Great baristas who know their stuff. Highly recommended

Excellent coffee, knowledgeable baristas and nice cakes with vegan options.My go to when in Brighton

Fantastic rotating coffee selection, friendly and knowledgeable staff, lovely environment. Mobile internet coverage of the seating area is not great, but that can be a positive as they are not prioritizing space hogging by people working from coffee shops. Overall my favorite spot for incredible coffee variety, quality and their specialty sweets.

Popped in on a Sunday for some coffee to go which was as great as ever, but the disinterested server could have used a smile, or even been close to polite... The woke generation have clearly discarded customer service in Brighton.

Excellent coffee and helpful barista

Staff is so lovely here, I felt super comfortable and cared for even. I had tea with pea milk. Great place

One of my favourite coffee shops in Brighton. Cosy atmosphere, expert coffee knowledge and selection. I wouldn't recommend trying to work here, it's better for social visits and catching up with mates. I always buy my coffee beans from here!

Most average luke warm coffee 3 70 for a flat white!!! atmosphere is deadddddd cheers anyway

Bloody great filter coffee. Keep cracking those out. Banana bread was legendary; a little more choice would have been lush

Cool coffee shop vibe but the coffee is not up to scratch.

Frequently visit here - one of the best spots in Brighton. Thanks for all the yummy coffees.

Luke warm coffee and staff member asked us to move as we were "in the way". A large group sat exactly where we were before so not sure what that was in about. Didn't feel very welcome

Positive vibes all around. FYI, laptops are not allowed on the weekend.

Not very welcoming barista, no hello, no goodbye, you wish him happy new year and he side eye you :( , the coffee is good so it is interesting if you want to discover new kinds of coffee

Nice place with decent coffee, completely ruined by staff who couldn’t muster a hello or thank you. Almost as if they were trying to make you feel unwelcome. Will definitely never come again as so many nice places in the lanes with friendly staff

Had a bacon and egg sandwich with brown sauce picked it up it fell apart with oil and was stone cold husband had same but in a roll was cold full of oil roll was stale cost 10pounds 40 won’t use there again disgusting food

Good Cappuccino, speedy service.

Fantastic coffee, I used to come here often pre-covid but got out of the habit. It's just as good as it was before.

Go for a v60, the Ethiopian one is so delicious😌😌

Great coffee, friendly staff, cool chilled vibe with nice jazz music.

Had a chai latte, very expensive (£4) and not enough chai. Location and atmosphere both lovely and I'd try coffee but not chai again.

I ordered pour over which takes a few minutes to prepare. Barista told me that if he'll have orders from other people he'll do that first and I'll need to wait longer((( Why? This cafe needs to either hire more employees or change its customer service policy. And I waited the longest for my banana bread (((( There were only a few customers in it. Coffe that I ordered cost 7 pounds. I like coffe there but I didn't meet such an attitude in other specialty coffee places.

Great coffee in the heart of Brighton. Beans by Horsham, and there’s a choice. If you’re not sure what’s best, the baristas are very happy to help you choose.

Easily the best coffee shop I visited during my holiday in Brighton. Can’t wait to go back!

Great specialty coffee, nice batch brew, quite a good selection of iced coffee for the summer. Acceptable prices for the center of Brighton.

The best decaf mocha l've ever had!

I liked the atmosphere and decor of the place, however the staff were quite unhelpful and not that friendly. When my sister asked what coffee beans would be recommended (to which there is a large selection on the menu) the staff member replied "idk it's just coffee".

Ho ordinato un caffè macchiato...che dire non mi è piaciuto affatto. Retrogusto acido e con punte di salato. Mai bevuto un caffè così.Peccato mi aspettavo di più. Posto carino!

Best coffee spot hands down. Grab a nice v60 and sit outside on the bench and observe one of Brighton’s most bustling streets.

Seriously the best coffee I have ever had. Ordered two flat whites which were so delicious that I had to try an espresso. That one blew my mind even more. The service was excellent. A must go when you visit Brighton!

Some of the best coffee in Brighton

Very good coffee and some cakes etc. They clearly take their coffee seriously and the result is an excellent cup. Wide range of beans available.

First class coffee, lovely atmosphere 👌Highly recommended 🙂

Great coffee , rip off price £3.70 flat white Most expensive in Brighton methinks

Possibly the smoothest coffee in Brighton

The best place for coffee in the city for me. Tried loads of places in the local area and this beats the lot. Friendly staff in their too. Also sell beans which are very good quality

The flat white I had here was the best I’ve had in this town Also: sorry not sorry, I forgot to take a picture of my chocolate-banana muffin before I wolfed it wildly down. 🤩

Fantastic coffee, great service.

chilled atmosphere service polite friendly food amazing

Rocked my coffee freak world. 8 am, hand poured V60, no bitterness, just the right light acidity with a note of plum, very smooth. Sweet barista guy, the interior was inviting to spend way more time than I had. Gotta come back and do that!

Fabulous wee coffee shop. I couldn't have chosen better, my pour over coffee was absolutely delicious, thank you for the great recommendation.

Best coffee in Brighton and also features some of the loveliest and most knowledgeable baristas, always happy to chat coffee and share their wisdom. Shop features banging playlists and a great spot to people watch out of the window. Shoutout to Ben 🙏

Lovely, smooth coffee and service is great every time I swing by!

Great coffee and friendly service, everything you need.

Un posto unico e fantastico per bere un caffè incredibile e passare del bel tempo nello stile di Brighton!!! Ogni volta tappa fissa!i

Just nipped into Bond Street Cafe in between jobs for a bacon and egg bap but ended up having a full fry up. Which was absolutely delicious and worth the money. The Staff were extreme helpful and accommodating. Can not recommend this place highly enough

I visited today fir a wonderful buster breakfast. Worth every Penny. So tasty, hot and very filling. Absolutely brilliant. Great service, great food, very Covid safe. Highly recommended if In Norwich you must visit fir a wonderful breakfast

Brilliant food very friendly staff very reasonable priced can’t fault this cafe at all nothing to much trouble for them

Friendly polite staff and good food make this a great place. Most importantly is very clean and well catered for

Visited for first time and had a great breakfast. Very good quality and a really good price. Nice place and will visit again.

Went in and asked for a bumper breakfast. Was amazing the quality of the food was next to none, the services with a smile and will be going back. Made the start to the day so much easier

After reading a review of the Top Ten Best Breakfast in Norwich my wife and I decided to work our way through them. After visiting 3 we stopped as they were not up to Bond Street standard which is the BEST Breakfast in Norwich (not visited every cafe yet) but from what we have, and we have visited lots, Bond Street are the best.

We came here with a couple of friends and had cottage pie with veg. Was very nice although not much flavour but happy with it. Nice sized portion and good price for a quick in and out meal.

Seen a bad review of this place that I just cant believe is true, I urge you to give them another go as your experience is far from the norm. Just curious as to whether you ate the bacon sandwich susann0rwich? I have been using Bond St café for years and I have to say it is easily the best café experience in the Norwich, if fact one of the best I have ever been to. The staff are friendly and do all they can to accommodate you and your tastes, willing to make small changes to the menu items so ensure you get the best plate of food possible for you money. As well as the cafe favourites, there are loads of health and hearty meal options for you to choose from. All the way from roast dinners to salads. The place is clean, tidy, with a comfortable relaxed atmosphere. You will always be made welcome and to some of the older regulars like me, A brilliant place to have in our community. Give it a go, you wont be disappointed :)

I often come here and it's a lovely little family run cafe. Its fresh and vibrant serving a really lovely breakfast indeed. The bumper breakfast as a good size and was a struggle to eat it all but it's all tastes fresh. Cafe workers seem energetic and happy to help and have a good chat while ordering which is just nice to have an actual conversation with someone these days.

I like a traditional caff and was looking forward to a nice bacon sarnie and coffee. My table was very greasy so I went to ask for a cloth. The member of staff said she would wipe it - it got two quick swipes with a wet cloth leaving me with a greasy but now wet table and the baked bean still there! I wonder if that was to teach me a lesson for complaining or if she thought that wiping a greasy table with a wet cloth was up to scratch? Other places use a spray cleaner on tables which gets through any grease. Never going there again, looking around at the walls and floors they don't clean them properly either so I am not risking what they might or might not clean in the kitchen!

I love coming in for a breakfast when I’m free, this is the only cafe that I eat breakfast in. The staff are lovely and friendly and it’s always got customers coming in and saying how amazing their food is.

I enjoy a cooked breakfast on occasion, having said that the reviews on here are false. Paid £7.90 for a bumper breakfast, additionally £1.00 for an instant coffee, that was included last time. The price isn’t even correct with the pricing on the website menu. That’s why there’s no photos of the breakfast menus shown. When will people learn you can’t charge £8.90 for a run of the mill breakfast, using cheap ingredients. This used to be a really good cafe in Norwich, changing hands the new owners are just greedy and the place is empty. No napkins, cafe was cold to sit in, with sticky table tops. Just a rip off. I won’t be going back.

Very friendly helpful staff and it was quite busy which is always a good sign. We only wanted a sandwich and coffee and were served in no time at all. Newspapers on the table in case any customers wanted a read. I had heard from others that this is a nice place to come and they were right.