Bombay Gate in Darlington

Racism!! When we went to the restaurant for dine-in manager told rudely you are not allowed to sit here. He said we are full and we don’t have any space for you. But in real whole restaurant was vacant and when I showed my booking that guy told this is an English restaurant and I can’t offer you seat. Even when we asked for take away and try ordering food. He denied saying we won’t take any food order request from you. If you want to order better order via any food delivery app. They disrespect there customer’s. I would suggest not to visit this restaurant

I recently visited here, hoping to enjoy some authentic Indian cuisine. However, upon arrival, I was informed, in a rather rude manner, that this was an 'English restaurant,' which was surprising and disappointing. The way this was communicated felt dismissive and even somewhat unwelcoming, which was disheartening, especially given the cultural significance of this type of cuisine. I believe hospitality is a key part of any restaurant experience, and a little courtesy and clarity go a long way in creating a positive environment. I hope management will look into ensuring all guests are treated with respect and that the restaurant's theme and offerings are presented in a way that makes everyone feel welcome.

Worst staff and racist people never encourage this restaurant, directly told us when we are there only for English people they serve

Me and my friend visited the restaurant recently. We entered the restaurant and sat at the table, one of staff came to us and said this is English restaurant ( we are Indian's) and not for Indian's. He said that straight on our face

Worst staff racism behaviour. clearly , the staff told me ‘this is an English restaurant and you’re not allowed’

A mixed bag. Excellent service. Excellent (fresh) poppadoms and pickles. Partner's Biryani was amazing. My Chicken Hariali and "Perfect" Palak Paneer were poor. Both were extremely sweet, to the point of being sickly. The Hariali tasted like a korma with a bit of spinach thrown in, extra sugar to boot. Nothing like Hariali I've had elsewhere and nothing like the menu describes. I see at least one other review commenting on the sweetness. There was no depth to the flavour, just sweetness. To be fair we complained and the Hariali was knocked of the bill.

Food was lovely but late and one of the dishes had leaked all over the bag and other contents.

This is the strangest Indian takeaway I have ever had. Everything was full of sugar including the spinach and paneer curry. Very peculiar.

Got a takeaway from here tonight and it was absolutely delicious. Couldn't fault any aspect of it will definitely use them again!

very nice as usual and it filled a hole

I can't really complain about the food,however the staff don't want to know,I do appreciate how busy this restaurant is,my husband and I went to the restaurant on Thursday 12/9/2024,for our wedding anniversary,my husband is disabled and the disabled toilets were out of order,if we had we been told this we would of taken our custom elsewhere,it spoilt our evening,as we had to cut our evening short,I've sent a email but no reply as yet very disappointed.

Great food and friendly staff in a fine modern restaurant. A good menu with interesting dishes.

Nice and tasty food served by kind and smiling waiter, for cheap price considering the quality and quantity. Only regret that "spicy" wasn't so spicy.

Really poor quality food , onion bhaji cremated 2 for £5 , tandoori starter cold , rice for mains was mushy, jalfrezi was ok but chicken dryer than the desert over cooked, charging restaurant prices for take away food … yet delivering poor back street take away food . Would not return or recommend

Where to start... ordered 7.45pm arrived 9.45pm, 1hr 15min after expected delivery time. Called twice, staff not helpfull, when asked about refund they said expect in 5 days, that's fine with me but they refused to give confirmation in writing that I was owed a refund, just 'thier word' over the phone. Actually came across quite rude about it, no apology either. Food eventually arrived. Obviously now cold. Partner had the massala, tasted like sour/off milk or cream was used to make it. Was not worth the effort to call back a third time and complain. Safe to say won't be giving bombaygate my money again and il advise friends and family to stay clear aswell. If you do order then make your order at lunch time. Might arrive before you go to bed.

Myself and a few friends stumbled into this place in Darlington whilst we were up there for a few nights for a wedding. This place was nothing less than spectacular, from the atmosphere to the food and the service! Sometimes you can just tell when things are done with a passion and I can assure you this place definitely did! I would highly recommend a visit whether you live in the area or just dropping by like myself. Food was 10/10 and so was the service! Decor was also very unique! 5 stars from me, thanks guys!

Always enjoy the food here and delivery is always quick. Yesterday's order had a mistake (it can happen) but I received a refund through Just Eat the next day. Very happy with this service and will continue to order from here in future!

The delivery person did not comply with the written instructions that were provided with the order. It was mentioned that he was supposed to call after reaching the delivery location. He, however, did not call me and kept shouting ‘hello?’ at the door. When I asked him as to why did he not call me as soon as he arrived at the delivery address as per the instructions, he rudely replied saying, “I can’t be bothered to call!”. The delivery person showed unprofessional and disrespectful attitude!

First time disappointed from here , the naan bread was rock hard and everything was cold 🙁

Delivery was for between 7.30 and 7.50- arrived 8.10 after driver got lost so food was cold. Delicious as always but being cold let it down

First visit after moving back north from 38 years in Midlands. Frankly the best food I have had. Having sampled quite a few in my time in the Midlands including some very high brow Indian restaurants this was the best. Great food,staff and decor. Would highly recommend

Chicken Biryani was perfect choice, cooked to perfection and would highly recommend.

We had a large group . Looked after us superbly, food was fantastic , great atmosphere, prices spot on for the quality, definitely would recommend this place

Popped in here on a random Wednesday for food and was so, so impressed. For what seems like a relatively unassuming restaurant from the street, inside, it’s incredibly stylish. The service was immaculate from the minute we arrived, and I can honestly say that this was the single best Indian meal I’ve eaten! Prawn Tawa and Lamb Daighi were utterly exquisite. Can’t wait to come back.

Worst Indian in Darlington ive been eating from this place for last 3 years and the last time im sorry to say curry was horrid and no were near the usual 9 out of 10 now its like 2 out of 10 im really saddened as this was my no1 place for last 3 years ill not be back after looking at the reviews there a lot of low reviews now its clearly changed chef or owner as i would say its gone from one of the best indians in darlington to the Worst Indian in Darlington

Wish I can give a negative 5. No words to describe the horrible experience. NOTE: IF YOU ARE AN INDIAN DO NOT VISIT THIS PLACE , AS THE STAFF TOLD TO US ONE FACE THAT "THIS RESTAURANT IS TOTALLY FOR ENGLISH PEOPLE" which clearly means there's no entry for Indians.

Racism ! Racism ! Racism ! They wouldn't even let us sit and were very very rude and they are not treating the white people same way! That was a heartbreaking day! We only wanted to have a nice dinner and we are decent people working everyday to celebrate our special days ! Food is horrible

“This is an English restaurant” this is the phrase the manager of the restaurant told to us. It’s really hard to take it as we differ in skin. That person is clearly racist and can’t take feedback. He even told me that I can’t speak English even when I’m clearly speaking the same language as him. If that’s an English restaurant why name it Bombay gate? So once I came back home I read all the reviews and what’s ironic is every Indian who visited this restaurant wrote about the same person!!! And the food is no where near Indian food, they are selling their own versions of food! Clearly cheating English people!!!

At the beginning, we felt so odd because the manager was so rude. He just asked what you want , didn't allow us to sit down. Food is ok. But service is unacceptable. When I asked for non spicy food for kids, he wasn't able to understand that .

Excellent restaurant, modern ambience with friendly staff. Authentic beautifully cooked and presented Indian food. Being a big fan of curries etc this now my favourite restaurant and looking forward to returning soon.

Lamb wasn’t tender, sauce was so salty I couldn’t eat it. Over 2/3rds left. Garlic naan with no garlic. Horrible salty food.

Unfortunately, my starter of meat samosas was very stale with rock hard pastry and dried up black gloop inside. Obviously I brought this to the waiter's attention and they were replaced with pale, pasty ones which were far from great. Having started off on the wrong foot it gave me little confidence that the rest of the meal would be fresh. Really, I didn't enjoy it much, would not return or recommend. I'm sure Darlington has many better Indian restaurants than this.

Fantastic food. Great service, friendly staff, lovely surroundings made for a perfect night out. Chef extremely talented.

First time coming to Bombay Gate and it won’t be the last. The service was outstanding, our server Camran was brilliant making dish recommendations. It was definitely worth the travel to try. Thank you for a gorgeous meal and evening

Visited last night. My first visit at nearly 58 to an Indian restaurant. Service and attention to detail was amazing. Although very busy never felt rushed. Food was amazing food was top quality and all in all very reasonable. The drinks I feel are slightly expensive but not outrageous. All in all a very good experience

food very good, naan soggy,,delivery driver very pleasant

Cannot fault this restaurant. The food is outstanding, the staff are wonderful. They are so busy but never let the customer think they are stressed. Best Indian food bar none

A very delicious meal, with brilliant, friendly service. Would definitely recommend.

Curries are full of flavour, but some of those marked as hot need more chilli.

Ate three lovely meals at this restaurant. Very flavourful Chicken Korma, Chicken Malai and a lamb dish. Staff works very quickly and is very kind. Lovely interior

Food was not cooked chicken and pawns was raw manger came out and had a awful attitude he said I know to cook pay for your drinks and get out would never go back ever again poor quality food I’llleft ther and went to reema and it was beautiful

First time we'd been and found staff very attentive and friendly for which I'd give 5stars as for the meal was a little disappointed with my starter prawn puri had only 2 prawns and the wrap was under cooked main meal was much better but overall would score only 4stars due to the poor starter

Great food and service. It was a bit quiet but it was a Monday night.

Food wasn’t very hot. Disappointing as always delivered hot in the past.

took nearly 2 hours for delivery, they need to sort it out as food was good

Four of us went for a meal last night table booked for 6:30pm never got food till about 8:30pm so not great . Food always nice but if having to wait two hours to eat then I will start going elsewhere

Excellent food and great service

We dine here regularly. The food is fantastic. Every single dish we have ever ordered had been utterly delicious. The staff are always so lovely & welcoming. We like how the tables are situated so it never feels cramped. The beers & wines are great & it’s extremely comfortable. Well done Bombay Gate from a very happy & satisfied customer 👏👏👏

Asked for chicken curry not nuts got wrong dish first ,got dish no taste at all ,bland.When l complained customer service was not part of role manager was rude and did not a woman speaking with him.He said his chef said it was fine and customer was wrong .l refused to pay don't eat here money man and need training on all areas

Ordered fat chilli paneer and lemon rice- food was delicious and hot. Ordered on a Saturday night so expected it to arrive at the end of the delivery window JustEat gave me and it arrived early- cannot fault!

As usual, the food and service were excellent! The place has been improved with a new staircase to the upstairs dining area and toilet facilities.

Glad it came early. very tasty as well.

This was our first time at Bombay Gate. From entering the restaurant we were greeted with friendly staff. The food was excellent the best curry we have had. I also have an intolerance to nuts and the waiter made sure what I ordered was safe for me to eat. We will definitely be back again.

Calling in on spec, we were accommodated well. The restaurant was quiet but still had a good ambience. For our first visit we found the restaurant immaculate. The staff were friendly a f made us feel welcome. The food we had was very tasty and plentiful. We shared rice and Nan so there was more than enough. At this moment we would recommend this restaurant, fingers crossed for our next visit.

The food was incredibly good Service was quick and there was a good atmosphere

We order takeaway nearly every week from here and its normally absolutely gorgeous. We used the darlo eats app on Sunday 4th as we usually do but it didn't work, so we rang the restaurant to order. We ordered our usual rojan josh and massala, plus rice etc. We were convinced it must have been a different chef, the chicken was tough and the rojan josh was so hot it was ineable, it did not taste like it normally does and we threw it in the bin, not good when we paid 27 pounds Was so disappointed we worry about ordering from here again

Looking forward to it all day after a busy day at work , ordered a cheesy nan they sent a garlic bit disappointed 🙁

All the cutlery and plates were dirty like grease smears, fingerprints, flakes of food. Brought more chutney trays than we ordered and ignored when we mentioned it to server so thought maybe you actually got multiple for the price but no we were charged for them all. Food quite bland, not bad exactly but tastes a bit like supermarket ready meal, not worth the price. Portions quite small and our sides were cold. Just overall didn't enjoy, need to check the plates better and wouldn't go again.

Dined Sunday evening with friends. Greeted by friendly attentive staff who showed us to our table and then after 5 mins took our drinks order . Drinks arrived in a timely manner We ordered food and the food arrived piping hot in lovely dishes and nicely presented and was delicious we both had the Sila Sila chicken which was nice and spicy The restaurant was nicely decorated and clean I would definitely come back

Fantastic food in a great atmosphere. Staff are extremely friendly and always helping out or checking if we needed anything.

the quality of the food was good, however food was cold on arrival and had to be reheated

Lovely food Riley'good customer service

One of thr best Curries ive ever had !!!!. Visited with friends for my wife's birthday celebrations . Fantastic atmosphere only surpassed by the outstanding quality food. All 4bof us were blown away by the food . Will definitely be the first of many visits to this local gem of a restaurant.

Food late nearly 2 hours to come also all of it was stone cold would of been better of getting a micro meal from Iceland

RUDE STAFF. Never had someone talk to me in the way the staff did at this restaurant. Over priced and bland for others in the area. Thought we would try a new one and will not return instead of listening they interrupted me when trying to question about the food. Wish I had read the reviews first. They say “FAKE REVIEW” in the reply, after what I witnessed I know they are certainly not fake they just can’t take feedback or criticism they are very rude and do not have customer service as number one I think money comes first in this restaurant….. did not like a woman talking up to him told me not to come back ever ….. I wouldn’t go back if it was free!

First visit last night with a friend and thought it was superb from start to finish. The team seemed very friendly and the food was really tasty. Had the prawn puri starter which was the best I've ever had and the Duke Chicken Tikka which was equally good. Couldn't really find fault in any way other than I'm based in the south so will only be able to revisit when back in Darlo.

Ordered a takeaway, took it home and opened up to not a great deal or not looking very appetising starter, I paid £6.90 for the smallest and unappetising starter I have had in Darlington I sent a photo to them of what I received and they replied with that’s what our portions are. Which I replied I won’t be returning, the main was ok but not value for money

Lovely food and really good atmosphere. Our waiter (Andy?) was great. Only negative was okra wasn't crispy and some food had to be reheated. Pickles with poppadoms were a bit bland but overall a lovely meal.

First time trying here tonight and have got to say it was stunning !! Best cheese nan I’ve ever had , would defo highly recommend 😋

Food is ALWAYS early from Bombay Gate but had to wait 90 minutes and when it came it wasnt great. Tepid at best and one dish a strange flavour. Samosas definately were not home made specialities that we are used to from here but shop bought rubbish

Bombay Gate in Darlington is a true gem! The food is exceptional with authentic tastes and spices. I tried the Murgi Uri Jhaal, which delivered on all levels! My wife thought the Chicken Korma was one of the best she'd tasted. Not to mention, the service is top-notch, with a staff that goes above and beyond to ensure a memorable dining experience. Whether you're a fan of classic Indian cuisine or seeking bold flavors, Bombay Gate delivers on every level.

Family meal at our favourite restaurant, once again great food with real authentic flavours brilliant service and great value

Food was tasty but very luke warm - disappointed 😞. I did mention that when paying - but I got no response. It wasn't a cheap meal so we would hesitate to go back. Good customer service.

Easy ordering process and food was excellent

Lovely food ,piping hot ,prompt delivery, would highly recommend this restaurant, eat in or take away ,delicious

Very bad food cold small portion.

The person at the reception was the worst I have seen. I went to order take away. I wanted to order for 2 people. I wonder how much one should expect to order? As soon as I told the dishes I wanted to order. He just tore off the order list and asked me to leave. Not even once considered to tell me if he had any minimum order requirement or anything that he might not have liked. The behavior was rude, unprofessional and unexpected. Noone would expect such behavior to the customers. I wonder if would have done same if I were a white person.

For everyone, Customer is god but not seems its working for Bombay Gate’s staff. Person standing on reception was literally unprofessional, rude and arrogant. For mine take away order, he was not ready to take it and even denied by saying that we are all full.Just to ensure you a fact @bombaygate, you may have full today but this will not gone work every day. So guys please think twice before going to Bombay Gate because you may eat food but it should also be combination of love and respect not particularly business.

Had a fantastic family Christmas dinner at Bombay Gate as we fancied a change from a traditional dinner. Food was tasty and plentiful. Even had Christmas crackers on the table. The service was as good as ever; all the serving staff are so friendly, attentive and have a great sense of humour. Cameron is the best!

Really great curry arrives hot what more can you ask for

Wrong Naan bread and Madras very mild

party of six on black eye friday, very busy , service and food excellent, had a chicken pathia , I will definitely be back

Driver fantastic and friendly. The food was so tasty and very beautifully cooked.

Superb night out. Haven’t been for a while but noticed a huge difference last tonight. Menu was really different and service was excellent. Really looking forward to going back.

Food was lovely and delivered early but not to early

The delivery was fast but was let down by the food the rice was cold & the madras was like water very disappointed one good thing was the cheese nanas had cheese in

Best curry we have had from a delivery. Vegetarian bhuna was beautiful 🙏🏼

Absolutely amazing! Could not fault. Food was beautiful, so tasty. Service was incredible, staff very friendly and could not do enough. Stopped here for a Saturday night on way to Newcastle from Southampton. So delighted we did! Would highly recommend. Restaurant atmosphere was lovely with a nice buzz but not hectic. Loved the decor too! Absolutely 👏 well done

Good ordered and arrived quickly was hot but chips tasted like previous days warmed up, chicken in curry was dry, poppadums were burnt, only thing we fully ate was the garlic naan bread

Came here on a Sunday evening. Quite busy with a couple of large parties in. Very attentive service from the moment we arrived with the drinks and dips arriving very quickly. Good starters of Onion Bhaji and Crispy Squid. Main courses of Chicken Tikka Masala and Chicken Tikka Madras. The Madras had a bit of an after taste and was not what I am used to, although I appreciate that different chefs have different recipes. Cobra beer on draught.

Fabulous staff especially selleck(sorry for spelling). We were made very welcome, food was amazing and reasonably priced,great choice of both traditional and modern twists on a great varied menu.

Fantastic food, very authentic. A good variety of favourites and good choice of drinks. Very friendly staff. Make sure you book was very busy on our visit!

Thought they had delivered wrong rice but when I checked it was me that had ordered wrong. Keema rice was nice tho. Overall another great tasty meal.

Having been to Bombay Gate before we were a little underwhelmed with the food. Service was pleasant but intermittent probably due to the amount of people in at the time. The pickles and poppadoms arrived really quick but both the starters and the mains were a while in coming. Starters were all enjoyed. As for the mains, the Chicken Tikka Masala and my Lamb Jalfrezi were fine but a Chicken Korahi and Chicken Dahnsak weren't enjoyed by there recipients, both with dry chicken and underspiced was the problem.

Extremely enjoyable meal with friends at Bombay Gate, with the quality of service and meal all top notch. Really pleasing that the welcoming and engagealbe staff go more than that extra mile to make your visit so special and your eating experience a real treat . There is a reason why Bombay Gate have received numerous awards re their food, it is because it is so very moreish. We left with full tums having had lovely food and great evening. We will certainly be back,well done all at Bombay Gate, give yourselves a big pat on the back.

Really tasty but milder than expexted and think we must have been the last drop off as not very hot.

We don’t believe this food was from Bombay Gate - we’ve eaten there lots of times and the food is amazing - this was bright red radioactive - very disappointing

Just returned from a lovely dinner at Bombay gate. It was such a nice experience. We called in without a booking and were instantly seated by an attentive friendly waiter. Best curry we have had in a long time - it is now my favourite...

Excellent food, I had the the railway meal, Darlington was the 1st or second railway town. Nice staff, reasonable prices. Went on a Thursday evening and it was packed, always a good sign. Didn't have to wait for different courses. Easy parking in a local...

This was my first visit to Bombay Gate, having heard good things about it. The eating space is large - the ground floor being the converted space of a former shop. It was cold outside that evening and didn’t get any warmer once we entered....