Based on 11 opinions finded in 1 websites

Based on 11 opinions finded in 1 websites
Nº 306 in 476 in Stockton-on-Tees
Nº 57 of 77 British in Stockton-on-Tees
Opinions
Absolutely fantastic food, great staff and nice old building sitting in front of the log burner 👌🏻 10/10… Phil and Jayne have done a fantastic job with this beautiful spot
Ricky C . 2024-02-15
MORE AT TripAdvisor
This could be such a wonderful tearoom but unfortunately let down by poor quality food and uninterested staff. To be served ‘homemade’ soup and discover it’s out of a tin (albeit Heinz 😂) Being reasonably local it’s a known fact that some of the homemade goods are bought from Morrisons! Also if it’s says closing at 3:30, one would assume the door wouldn’t be locked at 3:20.
JCH5560 . 2024-02-03
MORE AT TripAdvisor
Lovely food, quick service , lovely staff . Tuna baguette and salad massive . Soup and sandwich very filling Great value
westwalestravellers . 2023-09-24
MORE AT TripAdvisor
Having passed this tea rooms the day before and it looked inviting so we went for breakfast the following day. Plenty of car parking and even a small outdoor market next door on some days. Cosy environment with a large log burner providing lots of heat on the cold day. Ground floor tea room with a small mezzanine level above. Young friendly staff member greeted us at the entrance and showed us the available tables and we selected one close to the fire. We ordered the full English breakfast and coffee. The meal arrived in a timely manner and was well presented and to our order. It consisted of two sausages, two rashers of bacon, two eggs (you have the choice of preferred way of cooking), beans fresh cooked tomato, mushrooms and toast. It was cooked with quality ingredients, hot and served with a smile. We thoroughly enjoyed our meal and visit and will visit again when on our next holiday in the area.
Freddy . 2023-04-21
MORE AT TripAdvisor
We visited with our dogs, made very welcome. Lovely and clean, nice atmosphere. Enjoyed our lattes, really tasty pork pie and scones. Sausages provided for our dogs. Would visit again.
Sue K . 2023-03-19
MORE AT TripAdvisor
Having seen their advertising on social media about their cosy inviting tea room I thought this would be an ideal place to go with my friends, how wrong I was not cosy at all there’s 0 atmosphere and the staff couldn’t of cared less. The soup is out of a tin the bread is nasty and cheap and the ham is plastic. Come on bollis get your act together homemade soup must be one of the easiest things to make and I can’t believe you use cheap bread when you have a bakery practically on your doorstep which make’s fantastic bread. Why run a tea room when you are clearly using supermarket cakes. To add insult to injury the prices are extortionate!
Bunsandcoffee . 2023-03-16
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Very disappointed ordered soup and a ham sandwich, only to find it was Heinz tinned tomato soup and the ham in the sandwich was like plastic ham. Coffee was ok but for 2 of us £17.00 . Very disappointing, will not go back
Vvvbm . 2022-10-07
MORE AT TripAdvisor
Although it is right on a busy main road, there is a garden area around the back, which was Ideal for us and the dogs...the staff even gave the dogs free sausages... Nice afternoon tea and they even sell alcohol
Biba_xx . 2022-08-18
MORE AT TripAdvisor
We visited for a coffee after looking round the adjacent Farmers’ Market which is in the yard area outside on Friday mornings. The coffee was very good, I had a small iced bun to go with mine. The toilets were very clean. There was seating in the lovely garden outside, however the weather was not very good on our visit.
marymary27 . 2021-10-04
MORE AT TripAdvisor
Found this tearoom when I took wrong road on day trip from Whitby. Even though we hadn’t booked afternoon tea the hostess made a lovely afternoon tea. Nice selection of sandwiches of my choice, selection of cakes and scones, it tasted like the jam was homemade as well. Very clean, friendly and very good value for money
LancashireBarbie . 2021-10-02
MORE AT TripAdvisor
Myself, my husband and 2 friends booked afternoon tea here. Warm welcome and served immediately. The sandwiches, scones and mini cakes were lovely. The teapots were refilled for us. Nice quiet tea rooms. Outside seating available. Lovely location with plenty of car parking. The price was £15.00 each.
hazeld263 . 2021-08-12
MORE AT TripAdvisor
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42 Opinions
The most expensive cafe in the uk she makes her own prices up she was always expensive but she's got that bad she put a little sign up near the samosas trying to justify it swear to god if u order a few of her mangy chicken sandwiches u could go to Miller and Carter watch how greedy she is with everything she puts on aswell one portion two portion she makes her price up buying a sandwich is like buying a BMW with the extras she charges you for on it half cheese full cheese me and me partner couldn't believe that one you need a credit rating of over 850 to walk in her door
646 Opinions
Really disappointed and disgusted with a staff member today. I work as a member of staff for a college which caters towards children with learning difficulties. Myself, two colleagues and two students were on a College sanctioned outing, where we decided to stop at Greg's for some refreshments . Once seated inside, having already purchased our drinks, one of the students requested a cookie but the queue was already quite long. To avoid the student having a meltdown in the middle of the store, I went up to the staff member at the till and tried to explain the situation, asking if I could quickly pay for a cookie. The member of staff (who I later found out was the manager), told me "you have to queue up" in a rather rude tone. I tried to apologise and explain the unique situation, however I was blatantly ignored. The lady who was being served at the time offered to purchase the cookie for the student (a very kind act i must emphasise), however the manager told her no and wouldn't accept the money. I went back to the student to try and explain that we'd have to wait to get the cookie, but the student was getting distressed, so I ended up going back to the till, and a younger staff member saw me waiting and offered to serve me. I am very grateful to this staff member, however disappointed in the manager. More than anything, her lack of acknowledgement or proper communication with me was the most disappointing. I understand that it was a delicate situation as there was a queue, however, the customers in the queue were fine with me going ahead of them as they could see the child was getting distressed, therefore the way the member of staff handled it was disappointing and completely inappropriate, specifically in the way she completely failed to acknowledge me as a customer, and out of spite, rejected another customers offer to pay for the cookie.
974 Opinions
Order food a table of 6 3 people were served finished meal that was ok, over 1 hour wait for rest. NO apology no Communication. Very Poor quality when what did arrive. Disappointing such a fab location and out door area. In answer to your reply to my review. maybe act on your reviews - employ a chef and teach your staff some customer service skills. acknowledgement or apology goes a long way leaving half a table with out food or communication it good! reading your reviews two weeks earlier the food standard was poor for Mother’s Day & still poor.
1147 Opinions
Lovely place. Had lunch out with my stepdaughter. Both the food and service were great 👍
806 Opinions
Went for a lovely lunch with family. Was very easy to maneuver around with a pram and a disabled family member. Very good facilities and staff helped with the doors. Food and drinks were gorgeous. I had the chicken flatbread it was very tasty.