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4,15

Based on 466 opinions finded in 2 websites

4.2Ambience4.2Cuisine3.6Price4.2Service
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Nº 498 in 851 in South Lakeland

Nº 6 of 13 American in South Lakeland

CUSTOMERS TALK ABOUT DISHES WITH..roaststeakssmokedbeautifulcheesesteakchickencookedsalmonporkduck

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Had the afternoon tea, the service was good and fast. The food was a little disappointing for the price. Everything was cold, such as the nachos and taco. On the dessert side the creme brulee tart was overbaked and was lumpy, the doughnuts looked like they came from a supermarket. The chips, chicken wings and slider were all great, would give them 5 stars. The restaurant itself was nice and clean.

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Jordan Maclean . 2024-09-16

MORE AT Google

We were travelling from Cartmel to Keswick and stopped at the Blue Smoke for lunch having did a quick search on Google for places to eat. We managed to snag a window seat despite not having made a reservation which was a bonus. I had the salmon dish and my partner had the prawn tacos, to which we added a side of broccoli. My dish was excellent, my partner really enjoyed hers but thought that there would be a bit of char or smokiness to the prawns. The side dishes was very nice and added some pretence that we were being healthy. Staff friendly and attentive. Would definitely return.

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Alan Robertson . 2024-09-14

MORE AT Google

What a place! We came here for lunch after a spa day and after reading the reviews we were very much excited to eat here. We were not disappointed. The restaurant has a lovely setting, the staff are very friendly and the food was amazing. We had the 2 course lunch and was so full afterwards. The food was hot and delicious, couldn’t fault it at all. Would definitely like to return next year.

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NikkiMas79 . 2024-09-01

MORE AT TripAdvisor

While waiting for our table, served drinks and cocktails by Dan & Harry. Onto Blue Smoke, barbecue pork belly burnt ends while we were choosing mains. Sirloin steak for me, superbly cooked by chef Alfie on the wood fired Bbq. It adds so much flavour to the steak. Lemon cheesecake for pudding 😋 Brilliant service from Shaun, Jahnavi & Akira.

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Robb E . 2024-08-23

MORE AT TripAdvisor

We enjoyed a fabulous 2 course lunch after our morning in the spa yesterday . We were a group of 8 enjoying a family day out. The food and service was excellent especially the duck pancake starter that the majority of us chose . We would like to especially thank all the staff that helped us after one of our party became unwell . Thankyou for being so kind and helping us get her comfortable after passing out in the restaurant . We will all look forward to joining you again hopefully very soon.

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Bart001355 . 2024-08-22

MORE AT TripAdvisor

Dined for afternoon tea and was disappointed with the quality of food, it was very average and having dined here before I was expecting much better. Service was not great either, we were not asked if we wanted another drink or asked how the food was, had to ask for water twice and had to ask for the hot drinks which are meant to come with the afternoon tea. Both of us who dined were ill after eating and after sending an email the following day and providing feedback via the link blue smoke emailed, I have heard nothing back to acknowledge my contact. Will not return.

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ck97526 . 2024-08-20

MORE AT TripAdvisor

Dined for afternoon tea and was disappointed with the quality of food, it was very average and having dined here before I was expecting much better. Service was not great either, we were not asked if we wanted another drink or asked how the food was, had to ask for water twice and had to ask for the hot drinks which are meant to come with the afternoon tea. Both of us who dined were ill after eating for two days and after sending an email the following day and providing feedback via the link blue smoke emailed, I have heard nothing back to acknowledge my contact. Will not return.

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Chloe King . 2024-08-20

MORE AT Google

The setting for this restaurant is lovely with great views across the water. The service was also great. The starter of lamb kofta/meatball was tasty but I was absolutely astounded at the small portion size. £11 for 1 meatball and a sliver of bread? I genuinely thought it was a joke at first and considered sending it back. This was the reason for 4 stars instead of 5 (See photo) The main course of chateaubriand was incredible. Cooked perfectly and sides were delicious and plentiful too.

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Strawbs88 . 2024-08-14

MORE AT TripAdvisor

Fine dining restaurant. Delicious Wood fired meals. Courteous waiters and waitresses. Cosy atmosphere.

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Htin Aung . 2024-08-08

MORE AT Google

Food was absolutely delicious and couldnt fault it! The service for myself and partner was horrendous. Whilst everyone else was being waited on we was left. We asked for water on arrival it didn’t come. The only time we saw a waiter was when they took our order and the final bill. The table ahead of us got asked multiple times if they wanted any extra drinks or water and even how their food was. On the other hand we was completely ignored. I don’t know if it’s because we was young and thought we didn’t have money but it was horrendous service. When spending £120 on food for 2 people we would expect better. When we mentioned as feedback to the gent he was very lovely and said he would take the service charge off but we are good people and decided to keep it on as it was only feedback. Like I say the place is lovely and the food was amazing but they really need to serve everyone equally.

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lauren Fisher . 2024-08-04

MORE AT Google

Ordered Octopus for starters. It was awful and defiantly not bbq as described, defiantly ready purchased. It was 3 tiny pieces on top of a small amount of rocket… Ridiculous for £17.50. The second starters the king prawns were well over cooked. I did raise this with “Ben” who apologised and said “sorry there is nothing they can do”. They still charged us for the dishes despite me saying I will leave a negative review…. Very disappointing

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Iain Hedges . 2024-07-29

MORE AT Google

Afternoon tea was lovely great tasting options. The staff were very friendly lovely place.

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DAZ Ashton . 2024-07-16

MORE AT Google

Absolutely stunning location, looking out across the lake, food was amazing, as was the service. Would definitely return.

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Niall Ward . 2024-07-13

MORE AT Google

Low Wood’s major update a few years ago deserves applause and the spa in particular is fantastic. Sadly Blue Smoke is a disappointment still. This was our second visit and worse than our first trip last year. “While you wait” padron peppers took over 20 minutes and were virtually raw, not smoked at all. Flat champagne (admittedly they comped it when we finally got served our food) and then pub-type main courses didn’t help either. I’m sure they have the kit to make even frozen food good but only the soy dressing on the rock hard “teriyaki” broccoli side saved my dry jerk chicken. Staff were trying but obviously inexperienced. Given that our expectations weren’t high I’m still surprised how poor the meal was. A shame

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David Prescott . 2024-07-09

MORE AT Google

Poor cuts of meat. Average cooking. Gimmicky. Service poor.

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KC Chew . 2024-07-03

MORE AT Google

Visited for lunch, wife had a sirloin steak which she enjoyed, I had the beef burger which was very disappointing, not quality and not hand made, very very tough and chewy texture with very little taste and no seasoning Would not return or recommend

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markjane111 . 2024-07-01

MORE AT TripAdvisor

Ordered a £95 Chateaubriand to share and it was tough as old boots. THE worst piece of meat I’ve had in years. The chef really should be ashamed serving dross up like that. Shame as the service and venue were absolutely superb.

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Ronnie Smith . 2024-06-22

MORE AT Google

It wasn't obvious at first where the parking for the Low Wood Bay is, as the entrance for the parking is found after the building (coming from Kendal) and there are no signs beforehand to point you in the right direction. The food was very tasty, cooked well, and well presented. We found that the "whilst you decide" that we had, which was the Nachos, was a rather big portion for the concept, but who complains about portions being too big, right! :) My wife had the Chicken Caesar Salad, and I the Fillet both of which were fit for purpose and done as they should be. A proper establishment that knows what they're doing.

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Gideon Wellins . 2024-06-18

MORE AT Google

We took my father in law for his birthday lunch to blue smoke. The food was fabulous. The steaks were mouthwatering. The best part of our experience was the service provided by Ana. Ana was a breath of fresh air and honestly made the occasion a true Birthday Party. Thanks Ana.

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chrisbuchanan1 . 2024-06-07

MORE AT TripAdvisor

Following an afternoon in the spa at the Low Wood Hotel, we opted for The Blue Smoke (it had been recommended to us) we were very happy with the service , attention to detail and our amazing food. Two of us had the Chateaubriand which was exceptional! Thank you to the team !

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Sharon Alexander . 2024-05-30

MORE AT TripAdvisor

Visited Blue Smoke on the Bay with my wife for our wedding anniversary on 23/5/24 and opted for the Afternoon Tea. The venue is really nice and we had a lovely table overlooking Windermere. That was as good as it got unfortunately. The Afternoon Tea was far from what we expected and were looking forward to. It was well presented in the cast iron skillets however the food is very much below average and definitely not enough for two people. I would agree with other negative reviews that say the prawns (1 small prawn each) and other items were out of a frozen packet and the sauces were bottled. As for the cheese sauce on the nachos, shockingly bad. I had expected fresh cakes but these also seemed like a cheap and cheerful option. No smoke flavour to any of the food and not even any seasoning on the few chips that we shared. I arrived hungry and excited and left hungry and very disappointed. Sorry Blue Smoke on the Bay, you didn't impress with the food so I can't recommend this to anyone. Nice view though.

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Andypopracheve . 2024-05-29

MORE AT TripAdvisor

We were given a voucher for paddle boarding, afternoon tea and spa access at Low Wood Bay for our wedding last year. We arrived at Blue Smoke on the Bay expecting a traditional afternoon tea, so we were blown away when our food arrived! The stand was made from iron skillets containing things like sliders, chicken wings, fries and slaw, followed by doughnuts and cheesecake (and of course the traditional scone!). Service and setting was great, and it was great to have something so different. We'll definitely be back.

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Michelle Wood . 2024-05-26

MORE AT TripAdvisor

Booked this venue for afternoon tea, with between 48-72 hours notice. As seems to be standard practice, the online form queried if there were any food allergies or intolerances, and this was duly filled out as my wife (who shares my surname if this is ever followed up) has a citrus intolerance. On arrival, we were greeted by a young man, who also enquired about food allergies/intolerances. In response to our answer, our server hesitated, mentioning that he felt the citrus intolerance would limit the food selection available. Our server offered to check with the kitchen to see how this might affect our menu choices. He was sent back rather apologetically with the disappointing news that almost all of the elements contained some citrus ingredients. Although an alternative was offered - choosing from the lunch menu - we were not confident the issue would be resolved , and felt we had no option but to leave reluctantly, yet quietly. I really felt for our server, clearly "hung out to dry", "face the music" and "take one for the team". All in all, not the best experience for us, and having dined out many evenings in the Ambleside area, we are fully aware that better outcomes are attainable. Going forward, it may be worthwhile checking online forms in ample time before the guest arrives to eat.

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Robert Griffiths . 2024-05-22

MORE AT Google

Disappointed. I saw Blue smoke and was looking forward to the meal all week. When it came to walking into the restaurant we were met with the bored, unwelcoming face of the manager (I assume) he took our name, barely mumbled a word and pointed to our table, waiting silently as we sat down. We ordered our food and despite feeling like we were unwelcome by the staff and pushed into a corner ( because we had a toddler &high chair maybe?) made the most of it and looked forward to what had been promoted on the website and by word of mouth as a great meal. What arrived was plain, lacking flavour and saturated in whatever marinade was described on the menu, meant to hide the poor quality produce I’m presuming. My partner ordered the prawn tacos, which were tasteless and lacking in anything that would set it apart from a grocery sandwhich section meal deal. I ordered the bricklayer steak which was gross; my first was an inedible: leathery, well done (ordered medium rare) large piece of rubber that I kindly asked be sent back. What returned was no bigger than a slice of bacon and was literally raw throughout. I took 2 bites (equating to half of the ‘steak’) and decided no more. When the waiter came to take the plates I described the problem and that I was done, we wanted to leave. HE was exceptionally apologetic and the nicest person we spoke to (he is the reason there is a single star for service, that’s all for him, it would be 0 otherwise) he addressed the issue by removing the £30 steak from the bill. I thanked him and we left, noting that at no point did the manager have the professionalism or courtesy to address the matter. I was so disappointed by this restaurant, it’s in a beautiful setting and it’s a really nice building but is let down by restaurant staff who aren’t personable and low quality, poorly cooked food that just isn’t worth the price. Hopefully we just got a bad day, but unless I can be convinced otherwise I won’t be returning.

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Matt Atkinson . 2024-05-19

MORE AT Google

We were blown away by this place!the staff are amazing and the food is awesome!we loved every minute!I would definitely recommend the woodfire afternoon tea!

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Karen Casey . 2024-05-18

MORE AT Google

Just been and had a meal at low wood to celebrate our 47 th anniversary and to say what an absolute disaster its the worst meal we have ever eaten chateaubriand we asked for it to be medium it came charred and very dry,the large field mushroom was cold and the onion rings where that thick and not cooked I sent it back I took photos to prove what it was like but no reduction in price it was an absolute disgrace the one star is way too high for the price

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Gillian Wild . 2024-04-09

MORE AT Google

A dining experience as well as a delicious meal. We shared the châteaubriand which comes with two sides and two sauces- every element was delicious! I especially enjoyed watching the chefs cooking on the woodfired grill. Fab cocktails too. We were too full for dessert.

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Ellie Eats . 2024-03-28

MORE AT Google

Amazing! Really good food and value. A great take on an afternoon tea but so much better than sandwiches and cake. Interesting selection of items and each delicious. A lot of food so make sure you’re hungry!

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Andy Morgan . 2024-02-22

MORE AT Google

Lovely salmon and broccoli meal,served in a wonderful setting - wood flamed fire,comfortable seating,friendly service.The jam rolly poly must be tried !

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djhall1 . 2024-01-23

MORE AT TripAdvisor

We were excited to try she sharing steak and it didn’t disappoint. The only thing I would ask is that maybe you make a non alcoholic menus including hot drinks for after.

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M3shoes2 . 2023-12-30

MORE AT TripAdvisor

Free Vegan options, but they’re really well done! Excellent service, friendly staff, and generous portions! NEED MORE VEGAN OPTIONS!

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Prashant Kumbhat . 2023-12-30

MORE AT Google

Enjoyed the festive wood fired afternoon tea. The food was fab, the restaurant was nicely decorated with a picturesque view of the lake. Shout out to Gary and Shaun who looked after us, both very friendly and attentive.

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R B . 2023-12-26

MORE AT Google

Superb place and the food is amazing. All cooked on the wood fired open barbecue. So tasty and very filling. Their cocktails are superb and so tasty too. Highly recommend. You won't be disappointed. Give it a go.

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John Williams . 2023-12-24

MORE AT Google

Cannot fault it at all the food was amazing

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Sue Williams . 2023-12-10

MORE AT Google

Very nice food but the waiters began sexualising a group of women whilst organising a bill. Made by girlfriend, and me, very very uncomfortable. This kind of conversation shouldn't happen let alone be over heard by guests. Needs looked at as it spoilt what was a very nice evening.

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Jack Mcnicholas . 2023-11-30

MORE AT Google

My wife and i choose this for the different afternoon tea it does. The venue and location is lovely. The staff were very good. We thought the wine flight was a great addition. However we were not that impressed with the food. The hot items were lukewarm at best. Chicken wings and chips were bland and not flavoured as described. The nacho bowl had 3 full nachos and a bowl of crumbs below. The prawns appeared to be out of a freezer. Sauces out of a jar. The cake items were good. Could do better.

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ian m . 2023-11-26

MORE AT TripAdvisor

Beautiful decor within the hotel and restaurant. Food was well presented and very tasty with the flavour of the woodfire. Waiting staff were efficient but could be more welcoming, a little eager to take drinks order even before we had taken a seat at the table. We would return as we enjoyed both the experience and food.

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Katherineawaits . 2023-11-25

MORE AT TripAdvisor

A lovely setting and experience. We went here for afternoon-tea as part of a spa package - the staff were lovely and really attentive, and the food was top-notch. Really good mix of veggie and non-veggie options, great portion sizes, and really nice drink pairings. The location and view is breathtaking - you won't be disappointed.

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Samuel Clegg . 2023-11-22

MORE AT Google

Overall good, just the steak was a little burned. Would have been perfect if it's not. Steak was around 35 pound.

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Marcus Leong . 2023-11-19

MORE AT Google

We've celebrated our friend's birthday yesterday. We only informed the restaurant staff on the arrival, but they swiftly arranged some birthday confetti and a card for her. Our lunch was booked as a part of the Spa package. Lovely atmosphere, delicious food, attentive and friendly staff. Thank you so much.

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A K . 2023-11-13

MORE AT Google

Superb from start to finish. Staff exemplary and food excellent, beautiful location too. Would happily return when next in the area!

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Benny J . 2023-11-12

MORE AT TripAdvisor

Amazing restaurant for the best steak or celebration. Staff are friendly and attractive. Great value for money. Highly recommend!

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eva kravchenko . 2023-10-25

MORE AT Google

Restaurant very nice, however food and service terrible ! The chauteaubriand was the worst we have ever had, full of fat and gristle! The fillet steak not much better! The cocktails took over 25 mins to arrive! Would not go back.

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davenmaz . 2023-10-24

MORE AT TripAdvisor

This was our first visit to Blue Smoke - in fact, we haven't been to the Low Wood complex since the upgrading took place some years ago. We were immediately impressed by the greeting received, and when we gave o0ur name, the person immediately confirmed a note of our dietary requirements bade when booking. We were shown to a table with an excellent view over the Lake and were asked what substitutes we would like on the afternoon tea menu for the items one of us could not eat. The afternoon tea arrived, with our choice of beverages after a short wait and the substitutes were exactly as requested. The concept of an afternoon tea prepared over wood smoke is unusual but it worked really well. The food was tasty and lost of different small portions made it a varied and tasty meal. The balance was 50% between savoury and sweet. The staff were attentive and very pleasant. The meal was at a gentle pace which gave time to savour each item at our own pace. In all, we were dining for about 90 minutes (although it did not seem so long is the comfortable surroundings. It was good to have something that seemed so genuinely different and I would strongly recommend the experience.

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Hezekiah312 . 2023-10-19

MORE AT TripAdvisor

Wood fired Afternoon Tea in the main restaurant for a birthday lunch! A really good selection for a very reasonable price!

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S M78 . 2023-10-10

MORE AT Google

When charging people a premium you need to deliver premium food and service. The food was poor, and so was the service. Got their £21 burger, and it was the driest burger I’ve ever eaten. The staff don’t even bother to ask how the food is during you meal or afterwards. You then pay a service charge for the privilege! Wouldn’t recommend to anyone.

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Coastal44796446700 . 2023-09-26

MORE AT TripAdvisor

Lovely restaurant with great food. We stayed in the hotel and decided to use the blue smoke on Saturday night. We had lobster and steak and it was cooked to perfection. The ambience was delightful and the staff were welcoming and friendly. Excellent all round

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Doberdogman . 2023-09-24

MORE AT TripAdvisor

Had an amazing afternoon to for myself and my friends birthday treat. Beautiful setting and views from all windows. From the minute we walked in we was made welcome by the lovely lady on the front desk, Anne and Gary served us who were amazing and friendly. The food was served quick, hot and was delicious. Highly recommended. Thank you to all who served us from front of house to behind the scenes.

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Amy Bigland . 2023-09-20

MORE AT Google

We had the wood fired afternoon tea, not sure why it was classed as wood fired as there was very little that had been cooked. The portion side was adequate, however the quality of the food was poor. The chicken wings were burnt and felt like they had been cooked a few days ago. I was looking forward to proper barbeque and low and slow smoked food, this is not what it is. Generally the menu was standard you can get anywhere.

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Chris Hauser . 2023-09-18

MORE AT Google

We visited Blue Smoke on the Bay on a Wednesday evening. It was not overly busy, but staff were busy attending to those already seated. We waited a couple of minutes for someone to confirm our reservation and were then seated. Here my first issue arose - the gentleman showing us to our seats was very abrupt and almost made is feel like we were an inconvenience to him. Not a great start, but a minor issue all the same. When we were seated, my partner immediately commented on her bench seat being fat too low. We decided to swap, so she could sit in the chair, and straight away I saw what she meant. Despite being incredibly comfy, the bench cushion sank to such a point that I (a 6"3 bloke) felt I was looking up at her, and the table was pretty much at chest height. It was comfortable to sit in, but not comfortable to eat at. The couple next to us commented on having the same problem and agreed it was not well thought through. The layout of the restaurant was pleasant, and we were able to see into the open kitchen where the three chefs operated and used the woodfire to cook the food. We were abruptly given menus by the bloke that seated us, before he whisked off to do something else. We then weren't seen again for another 10 minutes, which was ironic considering we wanted to order the Artisan breads from the "Whilst you decide" section of the menu. In the end, we ordered the bread at the same time we ordered everything else. Again, not great. Then the food started to come out, and things got better (to an extent). Starters: I ordered the Crispy Duck Pancake and my partner ordered the Watermelon, Cucumber and Feta salad. Both were well flavoured and portioned, with the duck being extra crispy on a bed of spring onions, hoisin sauce and one pancake. The salad was... Well, a salad. Main: 20oz Chateaubriand share platter, with sides of Onion Rings and Blue Smoke Seasoned Chips. Sauces: Blue Stilton sauce and Roast Garlic & Herby butter. The first thing I'll say for the chefs is this - that meat was cooked to perfection. It's hard to find an establishment nowadays that can actually cook meat rare and not have it go too far either way (usually closer to medium rare than rare). But this was spot on. However, if that cut was 20oz at any point in it's life, pre or post cook, then I'll be damned. For a 20oz chateaubriand, you should be getting more than 5 slices of meat. That really got my back up considering it was £85. The slices were not thick either. The sides were lovely, with the beer battered onion rings cooked really well, and the chips were well portioned. We then had the Brownie and Cheesecake for dessert. The options weren't great and were no more than you would expect from a standard British pub. It would have been nice to see a cheese board on there, given the prevalent nature of cheese in the local area. The desserts were nothing special - the brownie was packed full of taste, but the cheesecake was standard. When we finally asked for the bill, we were dismayed to see a £17.60 service charge added on - which given the poor service, we would have not chosen to pay - however being typical brits, we felt it would be rude to ask for it to be removed. So in total, our bill came to £195.30. Honestly, I can't say I would go back again. The food was nice, but that was about it. The service was poor, which for the prices you would think would not be the case. And until they learn what 20oz actually looks like, it's a no from me.

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Jon Ellis-Fleming . 2023-09-07

MORE AT Google

This was our 6th visit to the Blue Smoke on the Bay and once again an excellent meal. Gary the restaurant manager made sure I had my favourite pudding cooked by George, we also had our favourite table. Gary lead a fabulous team which made us very welcome and service was outstanding. The Master chef Matt and his team( including Andrew)cooked a superb meal for us. The steaks were delicious cooked by Alf whose expertise in cooking our steaks to our preference is a sheer delight to our taste buds. During our meal we also met the Food and Beverage Manager who was very professional also the Duty Manager Lee Harry whom was very informative. True perfection. Thank you Blue Smoke on the Bay.

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zoesH9470HM . 2023-08-14

MORE AT TripAdvisor

Enjoyed the food and friendly staff..go again next time we stay at the Low wood bay.

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David Savage . 2023-08-08

MORE AT Google

Amazing place with amazing views. The food in blue smoke was amazing breakfast was ok overcooked sausage bacon was dry however our stay was still enjoyable the place is surrounded in beautiful views thank you

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Angel F . 2023-07-30

MORE AT TripAdvisor

We ate here as the W Restaurant was closed and it was a nice place to eat if you like wood fired meat. The starter was okay, the soup but I wouldn’t have it again due to the size of it. My main, the chicken was okay but the skinny chips were to die for, they were delicious. We both had pudding which again, we didn’t bother with again as not that nice. The menu didn’t change for the 3 nights we were there and I could find it slightly boring after a while. Staff were very friendly and attentive.

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KJTurner . 2023-07-29

MORE AT TripAdvisor

This is our second visit here and I am not sure we should have given it a second.chance. Service the first time was poor. But tonight it was painful. The water we ordered for the table never arrived, despite asking again. The champagne we ordered arrived but.we were left to pour it ourselves. When our glasses became empty. Despite waiters walking through constantly. I also have an intolerance to spicy food. And I ordered fillet steak which said it came salted on the menu. However it came covered in a pepper like spice which I struggled to eat. If only it mentioned it on the memu I could have adapted. Overall. Poor service for little value. Which is a shame as we love the hotel. And this was a treat for our anniversary

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Wendy P . 2023-07-28

MORE AT Google

Afternoon tea. I have dietary requirements and the staff went out of their way to make sure I had everything I needed.

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Vivien . 2023-07-27

MORE AT Google

Called in on spec, and was lucky to secure a table, service was excellent and the sirloin was cooked to perfection. Special mention to young Ben who treated me like royalty. A great place.

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Richard T . 2023-07-27

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We went for dinner here for the first time the other day, and it was out of this world. The entire experience from start to finish was 10/10! The food was ridiculously good, and Rusa, Beth, and Ben were absolutely amazing. Best service we’ve ever had! We will absolutely be returning in the future 😊

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Rachel J . 2023-07-24

MORE AT TripAdvisor

Food ok but service terrible. We went for a spa day for my husband's birthday. We were seated for our afternoon tea and once we had confirmed we didn’t want any wine we were practically ignored. We didn’t get asked if we wanted our hot drink which was included in the afternoon tea or any other drinks. When we were finished we had to go up to ask for the bill and they had the cheek to put an automatic service charge on. I asked for it to be removed advising the service had been shocking as we had practically been ignored. The waiter didn’t seem that bothered and gave a half a**ed apology. He didn’t bother asking why the service was bad. Spa was nice but won’t rush back for food. Not what you expect from a 4 star hotel. Very disappointed.

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DanielleLeeming . 2023-07-22

MORE AT TripAdvisor

Not the nicest afternoon tea ever? The hottest item was the piri piri chicken wings which we were told were not hot just 🥵 spicy. We were still hungry when we were leaving? Disappointed ☹️ Not what it says on the tin

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VML . 2023-07-17

MORE AT Google

We had the somewhat afternoon tea. All very good and in these inflation filled world not too expensive. Definitely worth giving this a go.

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John Sargent . 2023-07-13

MORE AT Google

£10 for a ham and cheese sandwich on the menu. £5 for a smoothie, according to the menu. Quite expensive. Plus they add on 10% on top of everything, without telling you. Rather under-handed. The food was nice, the staff were pleasant and helpful (for the most part). However, when we asked to sit in a seating area, that was empty, we were told it was only for restaurant use, and as we didn't have a reservation could not sit there to order drinks and food, despite the fact the restaurant only had 2 or 3 tables occupied. Whilst being served, we were not asked if there were any issues until the starters were nearly finished, meaning we were unable to ask for anything supplementary (sauces etc), during the main course we were not checked up on until nearly everyone had finished. Clearing away was begun before everyone had finished, and sweet menus brought and left leaving the table only half cleared. Not the greatest experience. On the other hand, they did bring a cupcake with a candle for my mother-in-law whose 87th birthday was the reason we were there.

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Stufe Vulcania . 2023-07-11

MORE AT Google

Great food, great atmosphere, friendly professional staff

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Kevin Bird . 2023-07-08

MORE AT Google

Good food and service. No car park and limited menu choice. Regardless - place to go.

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Leszek K . 2023-06-18

MORE AT Google

Excellent restaurant in a fantastic hotel! Food is top notch and superb service

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Steven Dodd . 2023-06-06

MORE AT Google

Full of Instagram selfie chav like posers spoiling the class of the place

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Jack Shelby . 2023-06-05

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This is a high class eatery in a very snazzy high class resort next to Lake Windermere. The food is excellent and grill oriented, such as steaks, chops, burgers, pulled pork etc. Next to the lake has excellent views across it. Was great place for a special, but not cheap dinner.

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Garry Whitmore (Dagdabear) . 2023-05-31

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Lovely meal and staff really attentive

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Terry Bewley . 2023-05-13

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The alternative afternoon tea is terrific. Loved the smokey jam with the scones.

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Tony Makepeace . 2023-04-29

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We booked for afternoon tea with a difference and it didn't disappoint as food was amazing. Would definitely recommend

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debra brookfield . 2023-04-20

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Always a high standard of food and a nice atmosphere.

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Mathew Pullan . 2023-04-11

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Fantastic 2 course spa day lunch. Way Better than expected! Super tasty watermelon, feta & mint salad starter was so fresh and healthy! Then the wood smoked chicken breast with fat chips and coleslaw, with a side ot Teryaki glazed broccoli was just the ticket after a 3hour stint in the thermal experience! Will definitely be back! Lovely attentive staff too which always helps!

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Jo Silverwood . 2023-04-09

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We came for lunch and I cannot fault the service which was excellent throughout, helpful and friendly. The surroundings were comfortable and well spaced. However, we left less than impressed with the food which was at best average, despite the prices which were somewhat higher. It is a grill but there was little variety of choice of main courses. For the carnivores 3 beef choices, one chicken and one salmon. What about pork or our excellent lamb? Not wanting to chomp my way through a large steak or burger, I chose the salmon. It was overcooked and dry with little flavour. Served with grilled asparagus (at this time of year? No thank you.) and boiled potatoes though I am not sure what they had done with them as they had a strange texture. It was all edible, but not what I had hoped for. Husband chose the burger which he declared to be tasty but very dry. We also had starters which were ok and puddings, the strawberry meringue. At £7 I did expect something more than some liqueur-soaked strawberries sitting on cream and surrounded by chunks of pink meringue. Not the most visually attractive of desserts. The wine and beer were both very good and we didn't not enjoy our lunch, but we won't be going again.

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Angela H . 2021-01-01

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We had an absolutely amazing meal here just before Xmas, the menu choice was fantastic the quality of the food awesome, service spot on. What was not to love. We will definitely recommend & already looking forward to coming back .

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mattclaire212019 . 2020-12-31

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We ate here at lunch time and found a good selection on the menu. The lady that welcomed us was very friendly but Male waiters a little stern. Salmon a bit over cooked. Burger, duck and

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WendyAaA . 2020-10-28

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We had a fantastic lunch at Blue Smoke on the Bay yesterday. Lovely atmosphere and something for everyone of all ages on the menu. Not inexpensive but you get what you pay for. Lovely view over the lake, comfortable seats, excellent steaks and very friendly helpful service from Natalia. We’ll be back next time we are in the Lakes.

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AndyTNottingham . 2020-10-23

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Almorzamos y cenamos aquí durante nuestra estadía en Low Wood Bay y pensamos que fue excelente.Personal agradable, amable y eficiente. La comida es excelente y todo lo que debe ser una parrilla. El bife de albañil es el plato estrella y el stand nuestro plato. Lo recomiendo completamente.

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Pars0nage . 2020-10-03

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Hemos estado aquí varias veces antes y obviamente tuvimos buenas experiencias ya que hemos regresadoEsta vez fue una decepciónPasaron por alto nuestro pedido, cuando lo buscamos, los entrantes llegaron de inmediato y eran pequeños.Los platos principales no eran lo que pedimosLo único bueno fue que la supervisora se tomó el tiempo de venir y ver cuál era el problema a pesar de que acababa de llegar de turno. Ella fue educada, profesional y amable, ¡un mérito para el restaurante!

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jayneh589 . 2020-09-25

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Compartimos el Camembert horneado como entrante, que era muy agradable, especialmente el chutney de cebolla. Mi marido tenía el Blue Smoke Signature Bricklayer Steak, que era muy bueno. Tuve el bistec chuletón que estaba bien, no una gran cantidad de sabor, así que estaba celoso. No recomiendo pedir la guarnición de 9 langostinos a la parrilla. Ambos los pedimos esperando una cáscara fantástica en langostinos grandes y cada uno recibió 6 cáscaras de langostinos sin sabor que bien podrían haber salido de una bolsa congelada del supermercado, tampoco sabían como si hubieran estado cerca de una parrilla. Desperdicio de 18. Las camareras eran encantadoras y recomendamos el vino Emillion de la calle, que estaba muy sabroso.

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68amberleys . 2020-09-24

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Food was bland and portion sizes were small. The sides that came with the mains were twice the size as the mains. Lobster was poor. Not worth the price!

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UKDoctor27 . 2020-09-12

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Bueno, en mi opinión, no hay un ron mejor que el Gold Label de Appleton y me complació mucho verlo en el menú de bebidas. Pero, aparte de eso, nos gustó el ambiente, la encantadora ubicación frente al lago y la excelente comida. El personal fue atento y alegre, claramente respetuoso de las limitaciones de Covid. Estaba muy bien reservado y habríamos cenado allí de nuevo si hubiéramos podido reservar con antelación.A mi esposa le encanta la langosta y decidió atacar una. Una ofrenda modesta pero sabrosa y la devoró. Los vinos eran razonables para un muy buen restaurante. En general, disfrutamos mucho de nuestra noche allí y estamos encantados de recomendarlo.

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Oscar1812 . 2020-09-10

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Unfortunately our steaks were not the best quality - too much grissle and when the dinner party is constantly removing food due to it being inedible.... somethings not right. Changed for chicken (not ideal - but not the end of the world)

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Solomon66 . 2020-09-08

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We had a wonderful meal here for my husbands birthday. All the meals were delicious and service was fantastic. Fair prices for the quality of the food. Would love to go back.

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karencA6283NY . 2020-09-07

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We have been here twice when we stayed in the Lakes and LOVE the food! The steaks are amazing and the staff are really friendly. The seating is super comfortable and the lake view is stunning, so makes for a relaxing meal. We are even considering driving 1.5 hours for a shopping day just to go here for dinner.

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izzyt3422 . 2020-09-06

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Dined here last night with my daughter. The food and service was exceptional. The starter special which was wood fired bream in a spinach curry sauce was delicious. Just a shame I have to travel 328 miles to come back.. which I I certainly will.

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theresarees . 2020-09-06

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We ate at Blue Smoke twice during our stay in the hotel here. Both times the food and wine were very good, the service friendly, and the space well designed. The view is exceptional, and we’d definitely come back.

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zoeanddavid . 2020-09-04

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Absolutely fantastic meal! We ate here twice while staying at the hotel as it was so delicious. Portion sizes are fantastic, steak cooked to perfection, service brilliant. Cannot fault it at all. Will return when we are in the area.

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Jemma42990 . 2020-08-28

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Very tasty, lovely setting, froiendly staff Though not 100% carnivorous, it is heavily skewed thsat way. If you like steak, you are in for a treat; if you are veggie then less so.

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rupes_Bath . 2020-08-22

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This restaurant was really lovely, we ate here two nights running and enjoyed both just as much. We ate the duck to start which was delicious followed by the ribeye and the lamb. The wine selection was also lovely. We would eat here again in a heartbeat.

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AvidGlobeHopper . 2020-08-13

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Great lunch at Blue Smoke today. Excellent food great service and lovely atmosphere. Would definitely recommend and we will be returning.

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janetV1257RX . 2020-08-03

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Brilliant meal Chateaubriand the best ever, 13 well fed and satisfied customers, great service hearty portions

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andybZ8381TU . 2020-08-03

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The staff were all very friendly and welcoming and the whole experience felt very covid safe with distance between tables, wrapped cutlery and the food being covered as it’s being brought to you.The food was all lovely, we had the salmon and the duck starters which were delicious, and two stakes for our mains which were both perfectly cooked medium rare and came with tasty sides. Would highly recommend!

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Lilwillz . 2020-07-30

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£22 per person for 2 small sandwiches each and unimaginitive cakes. Waitress was pleasant and quick to supply more tea and coffee but that didn't make up for the disappointment.

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Elisabeth W . 2020-07-30

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Great place in Windermere to have a fantastic meal at a good price. Pros:- covid-19 sanitation and disinfection measurements- friendly people and a good service - food was above expectations- nice view to the lake- price as expected for the provided food and service.- free parkingCons:Book while in advance because with covid 19 the capacity of the restaurant is reduced.

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Explorer783694 . 2020-07-29

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After a long drive from Middx, we arrived in Windermere in time for lunch. We booked this restaurant for the choice it offered but my kids were keen on having steak and burgers. We were given a lovely table with a lovely view. We ordered two steaks (medium) (£19)and three (7 oz) beef burgers, one of which we ordered with an extra patty (£7)for my teenage son. The quality of the steaks when they eventually came was terrible, only one came out as medium. To be fair to the restaurant, they were willing to cook another steak, but by that stage my daughter was too hungry to wait any longer. This in itself would not cause me to write a review, however it is the quality of the burgers which has caused me to put ‘pen to paper’.If you spend £17.50 on a beef burger, you expect it to be a proper beef burger. Unfortunately, after a few bites it became apparent that it these were not proper beef burgers. Upon asking the waitress the question and her checking with the chef we were told the burgers were indeed processed. The waitress also informed us that there had been a similar complaint recently. The restaurant agreed to give us a 50% discount off our food bill, but when pretty much all of the 4 burgers remain on the plate and half of each of the steaks, one wonders what you are paying 50% for.If you want good steak and burgers, I would steer totally clear of this place.

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Middx01 . 2020-07-15

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Really enjoyed the meal. The staff were attentive and friendly. Being able to chat with the chef was an added bonus

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Ellen S . 2020-03-06

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Went here last night, we stayed over for my birthday. And while parts of the hotel were quite nice this restaurant was pretty awful. Staff were okay but they’re just teenagers, so there was no point saying anything to them it’s not their fault. No care and no love put into the food. Highly doubt it was freshly cooked, the kitchen was silent and our food came out super fast, my beef wasn’t good, the other half’s chicken was dry and not even hot considering how fast it was thrown out. I think it’s obvious this place has been opened up and handed over to people who don’t know about food, atmosphere was none existent, it was like a harvester pub but cold and ten times the price. Again waiting on staff can’t be blamed they’re just young girls, whoever is in charge however, really needs to seriously look into their ‘fresh’ food and how it’s put together. I had two hairs in my dish (not my hair) and the broccoli was very badly done - how do you get broccoli wrong? I wouldn’t be surprised if everything is pre-made and heated up. Again if it was cooked to order why was there total silence and nothing going on by the open grill while our food was being cooked? Would not return, can’t stress enough that people should go elsewhere it’s incredibly expensive for what it is. And totally not worth it.

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Griffodonk . 2020-02-24

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After a great day in the spa we headed in to the Blue Smoke on the Bay. That was when our great day ended.We were ignored for 10 minutes, so stood there and waited until eventually someone greeted us. We were then taken to a table squished between 4 others even though the restaurant was half empty. I asked to have a more private table which took another 5 or so minutes until my boyfriend pointed a possible one out. When we eventually sat down it was another 15/20 minutes until someone took our order. When the food came up it was thrown down and no one returned to check on us. We were ignored for half an hour after we had finished to top things off.The food was ok, very overpriced for it was, but it was the service that really let the restaurant down. This was a really bad experience in what was supposed to be part of a special day. Will not return.

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kirstieb589 . 2020-02-14

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One of the best restaurants we have been too staff are very attentive and down to earth. Food selection is excellent. Lovely atmosphere and really delish food can tell there is passion care and attention to detail. Steaks were amazing and couldn’t get enough of the wilted greens. Well done!

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billymakid152 . 2020-02-02

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Me alojé en el hotel Low Wood Bay y reservé con anticipación para cenar en Blue Smoke.Había enviado un correo electrónico al restaurante el día antes de solicitar que me sentaran en una cabina cerca de la fogata, intenté llamar pero no obtuve respuesta.No recibí respuesta por correo electrónico y nos sentamos fuera del camino al lado de la puerta exterior que seguía abriéndose con una ráfaga fría, rápidamente solicitamos que nos trasladaran.Lamentablemente, el servicio no fue excelente, el camarero no se presentó y no fue acogedor.Wesat por un buen rato mientras esperaba que me sirvieran hasta que finalmente le llamé la atención y tuve que pedir que pidiéramos nuestra comida.Una pareja sentada junto a nosotros esperó unos buenos 15/20 minutos para que nos sirvieran algo, ni siquiera se tomó una orden de bebidas. Rápidamente se pusieron de pie, salieron del restaurante y fueron al otro restaurante del hotel.La comida que tengo que decir fue excelente, lo único que podría decir es que no era fanático del entrante de carne de res, siento que parecía que acababa de ser arrojado al plato con una cucharada de salsa barbacoa encima . La presentación podría haber sido mejor por los precios.Quería el pescado entero para el plato principal y no estaba disponible, tuve cordero, lo cual fue genial.En general, por los precios del restaurante, usted espera un servicio de primera clase que desafortunadamente en esta ocasión no fue entregado.Me quejé al joven en el mostrador de recepción esa noche y todo lo que me ofrecieron fue una disculpa.Cuando has gastado casi 100 en una comida, me temo que una disculpa no es suficiente.No volvería simplemente por el servicio.

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sarahmoods . 2020-01-05

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