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4,5

Based on 31 opinions finded in 1 websites

4.5Ambience5.0Cuisine4.5Service
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Nº 673 in 1872 in Brighton and Hove

Nº 14 of 26 Japanese in Brighton and Hove

Score
OpinionsNoteTripAdvisor314.5

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Such a lovely evening. Enthusiastic staff, couldn’t do more for us, felt very well looked after. We were sat in the ‘bird cage’ and it was a lovely pretty table with the perfect surroundings. Cocktails were fantastic and the food tasty and perfectly cooked.

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BushyE79 . 2024-03-03

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If I’m quite honest there’s a few things that needed highlighting and felt the service we received was sub-par and the money we paid was unacceptable for the food and service we received. Firstly we had a table reservation for 18:45 on a high table. We waited 10/15 minutes to be seated initially. Either our table had been over-booked or service was already over running at this stage but we were sat on the bar to eat - elbowing the people next to us, and clearly not the actual high table we had booked, but we accepted that and could see it was already busy. When seated we were offered drinks relatively quickly which were made and arrived promptly. We then waited 45 minutes for our food order to be taken. One hour into the meal and we had only just ordered our food. The food arrived after a further 45 minutes of waiting and being chased by us, through the bar staff. As expected, it arrived at different times, which is the nature of the style of food, but it either arrived cold or luke-warm. The chips had been clearly sat there for a long time as were stone cold and chewy. The food however had great taste but this did not surcome the disappointment received from the stone cold food. We patiently waited for the rest of the food to come out - it in which didn’t arrive. We were missing three items off the set menu - a second portion of chips, the vegetables from the meat menu, and the gyozas from the vegetarian menu. When our table was finally cleared (by the bar staff), we highlighted that we were missing the items, and told they would pass this on to the waiting staff to who would come and speak to us, in which no one did. We waited to be offered our dessert, with waiting team in no position to be called over as they were running around the place. We then after being in your restaurant for 2.5 hours, having half the set menu and no dessert offered, requested the bill from the bar staff (as yet again they were the only people available to speak to). The barman kindly gave us two cocktails that we had ordered, on the house, but on reflection this was not enough to suffice the service we received. We disputed the service charge but even after those deductions I felt the money spend was by no means worthy of the food and service we received. We spent £100 in the restaurant and left feeling extremely disappointed and somewhat stressed watching the staff run around like headless chickens. In addition to all of this, one of the waitresses crying at the sheer stress, the head chef coming out to front of house swearing, and an additional waitress who was clearly not regular staff attempting to service us but had no knowledge on what was going on. The staff we came in to contact with were pleasant but it was totally uncomfortable to watch them in such stress with a complete mismanaged service. I also appreciate that the service we received what not an isolated event. There were customers coming in, waiting 20+ minutes to be seated on a table who still had customers eating their main course, to have to walk out as there was no chance they would have been able to be served. On a lighter note, your barman was extremely friendly, understood our frustrations and tried to do what he could - we are grateful for that only. Bigger salt in the wound we emailed the complaint and got no response!

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cp3488 . 2024-02-14

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Don’t bother turning up if you’re going to be late. They will take your name, leave you to wait more than 5 mins by the door, just for the host to gleefully tell you that they gave your table away. Note that we called 3 times to inform them we would be late and we left a voicemail. There was nothing apologetic in his manner or in his words, just glee. I wouldn’t have minded half as much if he’d have seemed remotely apologetic but it was so appalling that I had to write a review (my first) to inform others of what happens if you are late, which depending on your mentality/circumstances, could ruin your night. For us it was a lucky escape. We turned around, walked the few meters to Riddle & Finns, where we were greeted like royalty and were seated within 2 mins of leaving Blossom and had the most wonderful evening. It doesn’t get much better than Riddle & Finns for fish, seafood and sushi/sashimi. We have been going for the past 13 years and they have never let us down in any department. The blossom isn’t even that nice at Blossom. Kusaki in Brighton has beautiful blossom, a gorgeous traditional Japanese aesthetic and much better customer service.

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YSNS . 2024-02-11

MORE AT TripAdvisor

Although the food and drink was extremely delicious! Gets top marks for that! Amazing food. Kinda let down by the service! Especially as it was my daughter’s 19th birthday. Had to keep asking for drinks. 🍸

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R3866VSclairel . 2024-02-11

MORE AT TripAdvisor

Amazing environment and food is great! Location is easy to find and very central. Cocktails are the best in Brighton I have had !

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Lauren E . 2024-02-10

MORE AT TripAdvisor

Amazing food, service and atmosphere. The staff were very friendly and accommodating towards my allergy, allowing us to customise our order. Very pleased, can’t wait to return!

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Paradise549158 . 2024-01-21

MORE AT TripAdvisor

Popped in for some tapas style Japanese food. Our daughter had been here before. It was very tasty food and very good service. Apparently they do excellent cocktails as well, too early in the day for us to have tried although I did have a Japanese beer.

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Wayne G . 2023-12-27

MORE AT TripAdvisor

We visited Blossoms for dinner, after discovering it in the summer. We chose it as a great place to celebrate Christmas with friends. The restaurant is beautifully styled and inticing. We were sat in a booth by the window, on plush velvet seats. All of the staff who served us were helpful and friendly. We ordered a large selection of small plates - pretty much every dish on the menu! The food was explained as it arrived, and tasted so good. The perfect food for friends to share. The staff offered great advice on the cocktails, according to our tastes. They were delicious - special mention for ‘suit and tie’!

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jellykbean . 2023-12-15

MORE AT TripAdvisor

Beautiful find! Perfect for cocktails and a light sharing dinner of tasty Japanese food. Not very big portions but great if you want tapas style. Staff were friendly and attentive. Would definitely recommend.

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ninar710 . 2023-12-15

MORE AT TripAdvisor

Great food rich with flavours, service was quick and very polite. Very good restaurant in Brighton would highly recommend

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Zachary E . 2023-11-29

MORE AT TripAdvisor

Great venue, great service, delicious food and the best cocktails in Brighton! Spent a few hours here with friends and absolutely loved it. We decided to make our way through the cocktail menu and every single one was outstanding although I think our favourite was the old fashioned. Really good food menu, loved the sushi in particular but there were lots of options. One of our party is gluten free and she found plenty to eat. All in all, an amazing place. If your looking for somewhere a bit different, you won’t be disappointed.

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emeralds1880 . 2023-11-19

MORE AT TripAdvisor

I loved it. Went to celebrate my birthday. The food was excellent. So good that my husband even tried sushi! My favourite cocktail Negroni hit the spot, another was ordered. Great overall experience.

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159sib . 2023-11-15

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Tracked this bar down as wanted a cocktail before eating. However when we arrived at about 5.30 / 6 the venue was completely empty of customers. We were shown in but we were not impressed with the barman who we thought was not that friendly and quite surly when we questioned the front door being left open near to where he told us to sit. Embarrassing as it was, we decided to leave 😳🫣

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Getaway57697300634 . 2023-11-14

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Sadly this place did not meet our expectations. The food is extremely overly salty, tiny portions and massively overpriced. The food didn’t seem fresh at all, some of it was over cooked and some of it was undercooked, we ended up sending some of it back! We ordered so many dishes but due to the tiny portions we left feeling hungry still and frustrated at the amount we’d just paid for an extremely disappointing experience. There are plenty of much better Asian restaurants in Brighton sadly, I doubt this one will last!

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travelgem8888 . 2023-11-12

MORE AT TripAdvisor

Took my wife and 10 year old with my 27 year old for his birthday. We were all impressed by the decor, cocktail's and delicious food. This was backed up by great service from Sammy and his team. Would highly recommend for just drinks or dinner too. We are all looking forward to visiting again.

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James K . 2023-10-08

MORE AT TripAdvisor

The bar is beautiful and stylish, makes for some great photos. We were passing, looking for a couple of drinks and the decor caught our eye. Unfortunately a number of the beers were unavailable, as were some of the cocktails. We had to wait quite a while for the cocktails which would be fine if we had enjoyed them. Unfortunately, the alcohol overpowered any other flavour and they were not enjoyable. It's such a shame as the bar is beautiful and has real potential. In order to improve, bar staff should undergo cocktail training to perfect the cocktails on the menu. The cocktails being served do not warrant the price tag.

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Companion65377446526 . 2023-10-04

MORE AT TripAdvisor

Been to Blossoms a few times for cocktails. Lovely. We decided to have a birthday lunch there. it was fantastic. Went throught the whole menu. Well sized plates. Lovely cocktails and staff keen to make the day go well. They could not do enought. Hope to return soon.

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lawson c . 2023-10-01

MORE AT TripAdvisor

Absolutely phenomenal! Emily and Will were so friendly and had great recommendations! First time we’ve been here and I will recommend to all my friends and be back again very soon, thank you! ☺️

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CGO99 . 2023-09-30

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