Blackbrooks Garden Centre in Hastings

Nice place for a browse. From gardening to footage to food counters.

Like going to the Sedlescombe Blackbrooks but every time we go we say never going back, find the staff on the tills rude and miserable. Bought a Christmas decoration which was the last one so when l got to tills l asked if there was a box for it she replied NO, then had to stand there for 10 min waiting for her to take the batteries out, then she had to find a member of staff to help her. Also says dog friendly, but you can't hold your dog going round has to be on the floor at all times !! I got told off for that one also you can only sit in a certain area of the cafe even though there are no signs where you can sit with a dog. Also find cafe staff not very friendly, find the staff at the Dicker store much more friendly but not as big as Sedlescombe store.

Good selection of plants, tools and gardening items. Friendly and helpful staff. Lovely cafe and good gift selection too.

Extensive garden centre with popular cafe which has ample seating, including sofas and arms chairs. Free parking. Easy access just off the A21. Large shop with a good range of gifts, home items, gardening items, food & drink, fruit & veg. Extensive Christmas items, including artificial and real trees from late November onward (some items are good value but mostly quite expensive). Varous clothing brands available too.

Great place for plants and shopping. Plenty of parking in the overflow car parks too.

Large range of stuff. Prices are ok.

Not dog friendly. they shouldnt advertise as dog friendly if you are then followed round by a miserable bloke who tells you to wait outside with your dog. Been here many times and staff used to be great but they appear to have employed some proper miserys. wont be going back

Not really a fan of Garden Centres but Blackbrooks is one of best, it has had a bit of a revamp and measures are in place for Covid 19 so good marks for that!. Reasonably laid out store, easy access for the disabled, fairly easy to navigate, has quite a vast range of all sorts to purchase, pretty much something for everyone available here. Had a pleasant visit, got what I came for and a bit more besides. If you are into Garden Centres then Blackbrooks is a must!.😁👍 Update!! Now that COVID 19 has long gone!!. Blackbrooks has changed substantially since my last review and so has its popularity. The restaurant has vastly improved as has its menu and cake selection!!. Very nice indeed, especially if you pop in during weekdays. Weekends understandably are rammed so if you prefer it a bit quieter, then you know what to do!!. The menu is comprehensive and the prices are very reasonable. Plenty of comfy seating, especially the bench seats!!. The staff are friendly and helpful but they struggle to cope a little when it's very busy at the weekends. The shopping experience is pleasant, plentiful and quite laid back, the retail section is great especially for clothes and shoes, plenty of choice for Skechers etc. The garden and outdoor section is vast with a great selection of plants, tools, furniture, BBQs and equipment, wild bird food etc. Christmas is paid special attention with a huge section of decorations etc. My absolute favourite is Butchers Hook, goodness me the selection of meat and poultry is amazing and as far as their sausages are concerned..... absolutely delicious!!. Check out the website as they always have great offers and also in store. 1066 Hot tubs are excellent, I purchased a new hot tub a few years ago and it's absolutely amazing, very relaxing indeed!!. Especially great in winter on frosty nights!!!. The after sales service is excellent, the staff are very friendly and very helpful indeed, always professional. If you are thinking of a hot tub, then think 1066 Hot tubs at Blackbrooks Garden Centre at Sedlescombe East Sussex. That's it for now.

Blackbrooks is great and has really developed over the last decade or so. The food hall is amazing and really feels like a centre of excellence for some lovely treats .... especially on the butchery and cheese counters. Its not as expensive as I feared, but you don't go to their food hall for a bargain .... you go for a touch of luxury and quality

There are mainly plants outside

Fabulous selection of plants, flowers, trees, water features, furniture, tools, clothing, shows, oh and the cafe... Excellent. Ample free parking too.. and the Christmas season section is out and FABULOUS

The boss jacket potatoes! I recommend extra butter and cheese mmmmmm nom nom nom 5 stars !

Served raw egg in a quiche. Although it was replaced it was done with little customer care. No offer was made as compensation for what was a clear health and safety breach, only a couldn't care less attitude. Previously been good, but a disgrace this time.

Big Thank You to Ash for being super helpful today and showing us where something was and walking there with us. It was just what we needed for our project! Really lovely lady and experience.

Polona and Stephen keep the plants in amazingly good condition and are always there to provide advice of the highest standard..both delightful people. The deli platter is oudstanding in the restaurant(local ham,warm bread,butter,coronation chicken,pate,pork pie,chutney,brie,blue cheese,horseradish sauce,chorizo)We have it for 1(about £12)Staff are lovely,especially ladies clearing tables.

Love to a pop in to see whats new Never leave empty handed

Lovely place to visit !! There is quite a bit of things to do such as buying garden items, shopping for clothes & having a lovely lunc/r snack. And don't forget to go the butchery department. They have the most delicious pieces of meat I have ever tasted 🍖 🥓 😍😍😍 I highly recommend it!! 🤩🤩

Fascinating wealth of foody treats, great gift ideas. I bought shoes and a handbag!

Garden centre with food hall and plants

Love going here, calm atmosphere and friendly service at the cafe from Eve who was constantly busy the whole time. Nice clothing, show selection and kitchen, stationary and food etc…

Lovely all round garden centre with a delightful cafe

Don't expect it to be cheap but there is lots to see and buy including clothes plants sheds tools and of course plants food is good too

Had a lovely time here nice food staff Very helpful lot's of nice bargains Very nice place to visit

Well stocked garden centre with easy parking. I was considering buying some bedding plants and received lots of knowledgeable advice from a very approachable and helpful staff member, Geoff.

Went to Blackbrooks to day to have some food . I was unfortunately put off having food because of the blue bottle flys on the uncoved food . You can get ill from this especially if you are elderly unlikely to recamend eating hear to family and friends

Having eaten at the Seddlescombe Blackbrooks I expected a certain standard but found myself dissappointed in the food offered here. Ordered Cheese and Onion sandwich which should have been mature cheddar and it was sliced smoked cheese, fine if you don't mind smoked cheese! Three tiny pieces of onion on top. The bread was inedible- stale and dry., your shop bought loaf style. The chips were over cooked. £23 and we just walked away. The girl behind the till and serving was miserable to be honest and had no customer engagement or a smile. Made her aware as we were leaving, she didn't even offer a sorry just a 'speak to the manager or something along those lines.' Won't be back, will stick to the other garden centre.

Met up with family & friends for breakfast. Staff unsure about gluten free options. Don’t know difference between allergy or intolerance & stated all cooked together so no good if coeliac 🤯 All breakfasts came out at different times. Poached eggs all set. Gluten free toast arrived cold. When gluten free breakfast arrived wasn’t very warm. Certainly wouldn’t recommend if coeliac & won’t be going there again On a plus side staff very nice , restaurant nice & clean & very nice coffee

Visited the restaurant last week with my mum and nan after a few years away. Great selection of cakes, and loved the new coffee!! Will be back again soon.

Meg up with a friend for breakfast today, it wasn’t too busy, we ordered poached eggs on a muffin and scrambled eggs with two coffees, food was served in good time and was not and tasty, staff were friendly.

More like a department store there is so much there but lots of gardening equipment, furniture and plants too

Freshly prepared food..large portions. One sandwich more than enough for 2 of us. Queue off putting but staff very well organised and processed orders very quickly. We were pleased to be able to take our dog in and other dogs in there were quiet and completely under control

Very nice place to buy your garden needs.The staff are very knowledgeable and very helpful.

Got lost a few times, found layout confusing but shop well stocked and varied goods available but as is often the case these days nik naks and fancy trinkets have pushed the garden products and plants into second place

Plenty of choice friendly helpful staff. A pleasure to visit and purchase from.

I love the hanging chairs I bought there. I had them delivered, service was just perfect. The delivery man was absolutely polite , helpful and communicative .

Always manage to get everything I need.

The deli platter for about £12 for 1 is amazing..we share it...cheeses,bread,coronation chicken pork pie,chutney,horseradish sauce,ham(it's yummy,they should sell) salad pate The serving staff and the ladies clearing tables are great. Thoroughly recommend.

A wonderful garden centre. Absolutely everything you could wish for.

Not had any trouble before. We ordered a light breakfast which was fine. My hot oats was not put through to kitchen, so my husband had almost finished. When it did come it was solid. Very disappointed. We come down a lot . Still will😞

Love strolling round this garden centre always come out with more than I went for ! Great range off food and delicatessen has a marvelous range of Italian pastas and olives 🫒 😋 everything you need to entertain under one roof ! Oh and I love the fabulous range of colourful plant pots , I could not resist 😀

Well stocked and lots of choices, good layout and plants looking fresh and healthy. Only negative is the prices are on the high side when compared to other centers

The Pavers shoe section is fabulous.

More than just a garden center, but the selection of roses could be larger.

Seemed to have everything we went for. A good selection of plants.

Just spoke to Josh in customer service, really helpful, polite and professional!!

Some nice products, but generally massively over priced

On this occasion we just went for food! It was good but the food seemed a tad expensive. (That comment needs tempering with the fact that I have recently joined the ranks of senior citizens and it was more expensive than I expected or remembered!)

Much more than just a garden centre!

Fantastic garden centre, a huge selection of garden articles, but also clothes and the restaurant.

Plenty of parking spaces. Good restaurant area with choice of food and drink. Interesting gift shops and good range of gardening plants and equipment. Outside of Hastings and great place to meet friends and relatives.

The garden centre has lots to choose from and all of the plants for sale are healthy.. One member of staff stands out above and beyond and that's Richard. Whilst we were waiting to pay he went and collected two cardboard boxes to put our plants in to protect our car and them whilst travelling home. Bravo Richard

Excellent service from the restaurant and garden centre thanks again

I have mobility issues and have great trouble walking. Went with a friend for a coffee. The shop is designed like IKEA and you have to walk around the whole shop to exit.

Went to the plant help desk. Asked about the house plants. Got told very sarcastically that I had walked right past them by one employee while another one stood behind her grinning like a Cheshire cat. When I went back to look for myself the same dynamic duo walked past laughing and asked if I had found what I was looking for before walking off. Worst customer service I have every experienced.

A great Garden Centre. Lots of local produce, great restaurant/cafe and everything the garden needs!

Love this place. I visit on a regular basis even when I don't want anything, it's just a nice place to browse

A great garden centre with easy access via the a21

Wasted a journey here because there was no indication on their website that they were closed on Easter Sunday. I was not the only.one as other people turned round. Should at least update the website of opening times are different to normal.

Mainly use the cafe enroute. Very pleasant place with hood cakes as well as lunches. Lots of space.

Everything you want from a garden centre with good quality plants too. Just visited in March and choice of trees and shrubs was very good too.

Interesting place to look around as there are the usual garden centre products for garden and home, a shoe shop with good prices, a cafe, a butchers with good produce and obviously indoor and outdoor plants which are well looked after. It's very popular.

This is a very nice Garden centre with a lovely tea room / restaurant

Great to have a walk around then have a cuppa and cake from the restaurant. Lots of things to see and buy.

Excellent food and attentive staff

Lovely food, friendly staff, tables cleaned off quickly. Only down side was the wait for food, however it was mother's day and very busy, so not entirely unexpected from a great little cafe that every one wants to be at!

Excellent food! Also great selection of plants and other goods/services.

Well stocked garden center and all sorts of other, sometimes unexpected things, like a butcher and a shoe shop. Good selection of gifts and delicacies in the shop, and an excellent cafe.

Nice for browsing lots if good plants. Butchers and bakery products available. Lots of goodies to buy

All garden centres seem the same, plenty of everything to do with gardening, then there's the tat, plus Pavers shoes and Klass clothing. Resturant ok though.Nice Spicey carrot soup.

Always have a good breakfast first.Lots to see in all the different sections.got some primroses,watering can for indoor plants.

Great place some things a bit pricey but I like it there

Huge place,lots of shopping choices

Occasionally find items that I repurpose, on recent visit, a plant support rod bought as a curtain pole, £2.99 ish. The cheese scones are large, one is enough for two people. Unfortunately, the scone has beef or lamb suet so not for vegetarians. I know this because I can taste it, remember it when I was forced to eat the stuff during childhood. Unlikely, is they would know the ingredients. Blackbrooks has a fresh meat counter that appeared recently, so assume no vegetarian consideration. Coffee was really nice, though, but won't eat anything from there.

Great food, plenty of it. And great friendly Staff

Was nice until rude shoe shop staff gave harassing body language and intimidating looks as if we werent supposed too be there as we werent in use of incontinence pads

Always friendly, helpful and knowledgeable staff. My favourite garden centre to visit any time of the year

Lovely centre. Large and spacious and well placed to make browsing easy. Dogs are welcome. Beautiful displays and items are all presented creatively. Lovely brands in clothing and homeware. You can buy all sorts of clothes and accessories, homeware, gifts and trinkets, kids' toys and food & drink. Prices are a little higher in some departments, but the items are high quality. The staff were all helpful and polite. They have a reward card scheme, which is always great for a regular shopper! They have a lovely modern cafe offering freshly made cakes and snacks, hot food and hot & cold drinks, again prices are just that tad bit higher but the food is presented beautifully and all seemed fresh and homemade.

Great food at OK prices. Huge collection of garden ... stuff.

I love this garden centre! Especially during Xmas time.. And as far as my experience of garden centres goes this place is at the top of my list! It is incredibly well stocked for any taste and style of garden design or indoor plants throughout the year. The staff deserve a mention here too. They are consistently friendly and incredibly helpful and knowledgeable. The deli counter and locally produced fruit and veg offering is excellent. Somebody's doing something right in this place that's for sure! Highly recommend. 👍

Lovely food all day good service good selection of gardening products plus shoe shop and clothes all under one roof and butcher and lots more 👍👍

Awesome range of gardening supplies, and amazing butchers on-site, great café and a clothing store too. Something for everyone!

Cafe had a good selection of food. There is a huge Retail area with numerous outlets, including shoes, clothes etc as well as the usual garden centre goods and plants.

Very christmassy, must have taken ages to prepare

Ok but always feel it could be better. Not sure if it's a layout issue, lack of stock, or the absence of staff to assist.

Check out the Butchers great variety of meat the kids will love some of the Christmas stuff

Would be better if there was a menswear outlet in there. Women are serviced, but men are not.

Lovely place for food and a cuppa.

Good choice of garden accessories and gifts. Restaurant is tasty and friendly

The staff were friendly, very helpful and knowable The meat we had from the butchers in the garden centre was delicious. The restaurant was expensive but absolutely wonderful

A very good garden centre, especially at Christmas time. They have a wonderful collection of Christmas goodies and the children will love the singing penguins. My 3 year old granddaughter loved them and did a lovely little dance to their singing. Photos taken and we had a lovely chocolate muffin before leaving.

Great Christmas display, lovely fresh butcher and fresh veg stalls.

Friendly, helpful and knowledgeable staff. Great range. Nice products.

Went to visit to buy Christmas decks and see the pet department. Pet department closed. Christmas decorations were extremely expensive and very poor quality. I couldn’t buy anything.

Beautifully set up and organised centre. Love looking around. Unfortunately not affordable to your everyday person. Cafe over priced...

Spacious food was good bit expensive tho. Staff very helpful

Enjoyed lunch and hot chocolate , The store looked very good up to your normal standards .thankyou

An extraordinary and vast garden centre, with not just things for the garden and plants and flowers for purchase, but with many products for the home too, and an amazing range Christmas fayre. I have been to the café numerous times now, and can easily understand why it is so popular. The staff are unfailingly amazing, helpful, courteous and hardworking, and the incredible food on offer is excellent, and at a very reasonable price too. Although the queues for food and coffee can be very, long at times the staff work very hard to keep every customer happy! This café is very very deserving of its evident success.

Quite apart from being an outstanding garden centre, with first class products and produce, the staff team are first rate and always courteous and helpful. My wide and I made one of our quite frequent visits to the Sedlescome branch yesterday morning 11th November. We were so very pleased with the way in which the management recognised the two minute silence of Remembrance. The whole store, staff and customers alike immediately ceased whatever they were doing, and respected that very important reverence without a murmer, cough or even the slightest movement. Absolute respect was shown. You could have heard a pin drop! Very moving indeed. Thank you Blackbrooks. It was very much appreciated. Trevor and Susan Spinks

Great store, clean, helpful, friendly staff. Lots to look at. All Christmas stick now in

Really impressed with staff, friendliness and seemed to enjoy their job! Particularly Peter at the till and Sophie, a delight to be looked after by them. The food arrived quickly and we really enjoyed the rapport with Sophie - a really happy go lucky lady. The food is good quality and the choice of cakes delight the eye. My friend was oggling the date slice as she hasn't seen one in 'years'. I already had sight of the banoffee pie in short crust pastry ! .You're not going to get the ease of parking, good food etc for cheap, but it was a pleasure. Plenty of room and lots to feast the eyes on in the rest of the store for unusual gifts. Nice couple of hours spent here, we came out despite the torrential rain. It was a good choice!