Black Sheep Coffee in Luton

I HAD A VERY GOOD DAY AFTER TAKING COFFEE FROM THEM ............DIVESH WAS VERY HELPFULL

Martyna was brilliant! So welcoming and made sure everything was perfect!

Mr. Divesh was really helpful and good service. I really appreciate it.

The atmosphere of the place is very calming among the busy surrounding, thanks to the great service by the team. Divesh especially stood out for me as he helped me understand the menu and took my order as well.

The gingerbread matcha latte is amazing and the staff are so lovely and helpful, Martina was so kind enough to remake one of my drinks after I ordered the wrong one. Thank you!

Martyna for the win! She is just lovely!

Very nice service - especially Mrs. Martyna 👌

martyna’s service was lovely she was very welcoming and attentive will definitely go back

Flew back home this past Monday, and wanted to write a review specifically because the person taking my order, Martyna, was so lovely and made my experience great! I asked for directions as I am from out of town, and she gave me great recommendations as well. What a great welcome to the UK!

The Black Sheep at Luton airport is very comfortable to make time until the fly, I was served by Martyna, she was really attentive and friendly. Excellent customer service.

I had such a wonderful experience at Black Sheep Coffee! I was served by a lovely girl named Migkena, and her positive energy and smile immediately brightened my day. She made my turmeric latte to perfection and even suggested I try the blueberry matcha next time, which I’m already looking forward to. It’s rare to come across someone so genuinely upbeat and engaging – she truly made my visit memorable. Amazing service, delicious coffee, and a warm atmosphere. Highly recommend this place, especially if you’re lucky enough to be served by Migkena!

Martyna was lovely who served me today :)

Migena’s service was amazing she went above and beyond for my order!

What a lovely experience and service given whilst waiting for my next flight.I am not big on coffee but when I described what I am more likely to enjoy, the lady Migena took her time to give me recommendations and delivery of self was 10/10. That was the best latter ever. Thank you!

Had a great time while my trip to London in Black sheep coffee. Mr. Kaflay was very gentle and helpful as a supervisor.

Migena was incredibly warm and welcoming, serving me with a bright, genuine smile. best experience thru luton !!

Great team at Black Sheep. Thank you, Yasim, for the coffee.

Migena and Emmanuel have me a good customer experience.the food was good cheers.

Migena and Emmanuel both exemplified outstanding customer service in every way. Migena's warmth and charm, paired with her infectious laughter, created an atmosphere that brightened anyone's day. Meanwhile, Emmanuel’s attentiveness and thoughtfulness ensured every customer felt truly heard and valued. His kindness, combined with a keen eye for detail, made each interaction feel personal and special. Together, they created a welcoming environment where both great coffee and exceptional service were always guaranteed

Was there on my first date with m girl. Great experience, entire service was so nice and friendly. Kudos to Guy Mr. Divesh for managing entire thing very well.

I recently had the pleasure of visiting Black sheep cafe and was impressed by the exceptional service provided by the supervisor, Mr Divesh. His leadership and attention to detail truly set the establishment apart. From the moment I walked in, Divesh was welcoming and attentive. He greeted every customer with a warm smile and took the time to ensure that each guest felt valued. His ability to manage the busy coffee shop while maintaining a calm and friendly atmosphere was remarkable. Divesh demonstrated an impressive knowledge of the menu and made several recommendations that were spot on! I tried the seasonal latte he suggested, and it was one of the best I’ve ever had. His passion for coffee and customer satisfaction is evident in every interaction. Moreover, Divesh has a clear way of communicating with his team, fostering a positive work environment. It was evident that the staff respected him and enjoyed working under his guidance. He took the time to train new employees patiently and encouraged his team to take initiative, which translated into a seamless and efficient service experience for the customers. Overall, my experience at Black sheep cafe was greatly enhanced by Mr Divesh leadership and dedication. It’s clear that he is committed to providing not only excellent coffee but also a memorable experience for every customer. I look forward to my next visit and highly recommend stopping by when you’re in the area!

Good ambiance, good food, good service by Mr.Kaflay had a really good time. Thanks.

i had a nice experience here. i got the service from odry, she is very charming and polite. i love the Nutella waffle and Almond Crossent.Thanks odry for your hospitality.

Excellent service Corina and Sacha were very helpful amd kind. Smily and welcoming

I ordered on the Kiosk (first one on the right side) at Luton Airport and my order was redirected to a Victoria Station store. Staff on shift was challenging me even though I had the receipt as proof with the time stamp in it. Very poor customer service from both staff members on shift around 9:15am. You might want to fix your ordering system, I can only imagine the chaos this would cause if the store was actually busy.

Best coffee! Corina is very friendly and offers excellent service!

I drink the beat coffee in my life and thank you very much for your help guys. Amazing team, Corina, Antony ,Fahmid and Justin.

I had such a wonderful experience at this cafe, and a huge part of it was due to the exceptional service from the supervisor! Mr. Divesh Kaflay ,They went above and beyond to make sure everything was perfect, from the quality of the coffee to the atmosphere of the place. They were welcoming, attentive, and really knowledgeable about the menu, recommending the perfect drink for me. The staff clearly respects them, and it shows in the way they work together as a team. I’ll definitely be coming back and highly recommend this place to anyone who wants not only great coffee but also a warm, friendly experience. Thank you for making my visit so memorable!

Place was buzzing, it was super clean , smiley faces which you miss now a days, and this guy Divash , man he was the show runner, I travel a lot and go to different restaurants and see the pain which they go through however Divash was on next level, he was incredibly motivated, outstanding coordination with the team and super fast delivery, this lad needs a serious reward reason it was second time I visited this cafe however fortunate to catch his name on my second visit but I must quote the way it was running , whole atmosphere and super speedy delivery ,it just won my confidence in the brand as a customer and make me going to the place over and over again. Big shout for Black Sheep and the man himself Divash, I hope I am spelling his name right but do convey my appreciation to keep the show so vibrant.

I had an amazing experience at Black Sheep Coffee, thanks to Mr. Divesh! His warm and welcoming attitude made me feel right at home. He was knowledgeable about the menu, recommended the perfect coffee, and ensured it was made exactly to my taste. His professionalism and friendly demeanor truly made my visit memorable.

When i was there in London I visited this cafe and the guy name Divesh Kafley served me with a delicious hot coffee and it was great. The ambiance is quite good. I had a wonderful experience.

Since I banned Starbucks I recently tried Black Sheep Coffee at Luton Airport and was impressed! The variety on the menu made it an easy upgrade from Starbucks. The café has plenty of seating, ideal for relaxing before a flight, and self-order stations make it so convenient. It might seem overpriced but honestly it’s an airport location so I understand it. Definitely a go-to spot for travelers looking for quality coffee!

Amazing coffee and the service, espesially from the manager- Marcin. He îs the guy

Amazing food and great service!😉😉😉😉😉

Great service! Very good coffee! Roxana very polite and friendly! I had very good time in Black Sheep coffee in Luton !

EE reception is not the best at the airport. When you see that there is a WiFi named Black Sheep Cofee, you think that you are saved. But the member off staff said that it was for internal system only???? Whats the point in not hiding it from public if it was for iternal system. Or is it too difficult to change its name to xyz124 etc so that no one bothers to ask password????

This is one review the won't get from Google for their website. Awful ordering system, slow service and very ordinary food/ coffee. We will avoid this chain in future.

Beware of the beer glasses they have a hole in the bottom. My son lost half a pint of beer when he put his glass down and the bottom popped into the glass and beer went everywhere. We told the bar person and all they did was give us some blue paper towels off a roll to mop it up ourselves. No apology, no refund, no replacement beer. Will not be going here again.

Received faulty cup which burst open as soon as I tried to drink .Thanks for that, great start of the day before my flight 👍 Had no cream on top either, at least let me know before you charge me...

Great staff, great to have better coffee at Luton.

shocking bad coffee, no service, will not be going back

Thanks for the great coffee. Rithish, Siddharth And Antony great service

Good place to sit and wait for your flight, really tasty food - pastry is delicious Arif was a great server, very kind and generous!

Antony and krishna were amazing and replaced my drink with no extra charge as I accidentally ordered the wrong one. Amazing service 11/10

Arif was really nice and polite - amazing customer service. Food is great and tasty coffee!

Arif was very helpful and friendly.with good service. Food good coffee less so.

Arif brought my coffee to the table! Very helpful and polite. It is nice to receive this kind of service in the Airport!

Arif treated and served me very well. Great stuff

Cappuccino was undrinkable and the panini that was supposed to be “premium” was tacky and disgusting. Really poor.

Excellent service and lovely helpful staff :)

I ordered a blueberry matcha, and was served with great customer service by Rithish and zodwin.

A nice place to stay. Gracia, Yasin and Sid were so friendly!

Great coffee and service from Rithish!

Rithish was very helpful. Great coffee.

Arif was very helpful and provided excellent customer service. my food was ready quickly and was really tasty

Really good coffee and excellent service and recommendations from Phillip! I needed some ground coffee for my trip and he showed me the options and made a recommendation. So much more than I expected at a busy airport!

Absolute rip off! This place is so expensive for a so called "PINT" which is just a glass. Not only is the drink selection limited in terms of alcohol, it is very expensive at £8.50 for 3 quarters of a beer! Opposite at the smithfield they have the same beers for over £1 cheaper and it's actually a full pint! You know what makes sense... avoid or get ripped off

Shout out to Grazia and Yasen! What a lovely service! While killing time in Luton airport I was drawn in for a tea to Black Sheep and they were really helpful and kind to assist me with the ordering! Top notch people 🤘🏻 Definitely my spot to wait for the flight!

Poor quality breakfast bacon bap, thrown together, with very small amount of bacon. Coffee a bit blah, disappointing experience.

I had an amazing experience here and the service provided by Yasin made it even better. He also made great food! I would recommend it here Edit: the matcha strawberry drink is one of the best drinks I’ve had I wasn’t a fan of matcha before but after giving it a try and ordering it from here I’m afraid I changed my mind

Served by Yasin at Luton Airport branch who was really professional and friendly. Nice coffee and great service. Miles above Pret, Nero and Starbucks .

Great service and really friendly! Would highly recommend before your flight

Such good matcha and amazing service😍

Visited this place while I was there on Business trip. Really liked the coffee and the staff were really good. Mr. Divesh made sure that all the orders were served fresh and on-time.

Me and my friends where so happy by the service from Abhiram and Anandhu.Especially the coffee and the cold drinks are so good. Must visit

Team members where so friendly. Experienced a good service from Divesh and godwin and it was so good time at black sheep coffee house

Lovely staff, Krissna helped me. Very attentive and friendly. One of the best matcha lattes I’ve had!

Great service. Nice guy. Very polite.

Disgusting service and attitude. The Asian looking guy with curly hair was so rude and argumentative after I politely asked how long it’ll take for my order as I was waiting for 10 minutes and my gate had been announced. He explicitly said “it’s only been five minutes you can wait a bit, do you want to calm down”. He accused me of shouting when I had only asked him politely and stated I was only asking as my gate has been announced. The coffee was disgusting and cold after requesting it extra hot and I wasn’t even served my crossiant which I also ordered. Never again will I ever purchase anything from this black sheep coffee.

Food and drink exceptional. Rithish a really lovely server. Thank you !

Amazing first experience! Thank you so much, we loved our drinks and thank you to all the staff who were so helpful and approachable ❤️ can’t wait to travel again so I can get my matcha fix 😁

Super friendly staff (thanks Anthony and Rithish!), brought our drinks out whilst children were running us adults ragged!

Thank you so much for delicious coffee and warm welcome! 🤗 you made me really happy in this early morning on my way to Ukraine with tasty cappuccino 🇺🇦 😊 Excellent service 🙏 Divesh and Antony are the best 😊 wish you success and happiness in your work and life!!! Thank you 🫶🙌🏼🙏🙏❤️❤️❤️

Thank you so much for delicious coffee and warm welcome! 🤗 you made me really happy in this early morning on my way to Ukraine with tasty cappuccino 🇺🇦 😊 Excellent service 🙏 Divesh and Antony are the best 😊 wish you success and happiness in your work and life!!! Thank you 🫶🙌🏼🙏🙏❤️❤️❤️

Airport location so busy but staff still friendly , drinks great and cheese toastie was excellent plus it was half price . Phillip who made it all nice guy and on the ball

The best service in the Luton Airport Philip

Coffe was nice and the staff was polite

Siliana and her team were absolutely fantastic in the way they demonstrated their customer service skills. An issue arose as a result of some mismarketing, however, Selinia and her team took ownership of the situation and dealt with it in courteous and most professional manner. Well done Selinia and your team, you're a credit to Black Sheep Coffee, so please keep up the great work!

Phillip was amazing i had issue with sandwhich and he changed right away for me 10/10 service

Great job offering a nice stop before the flight!

The morning staff were very welcoming, helpful and friendly. Anthony especially. All the team do a great job, thanks guys.

Philip served me with a perfect black coffee and bacon roll, freshly cooked , brimming with good quality bacon and a lovely sough dough roll. Very professional, helpful and a pleasure to visit!

Appalling. Coffee is good, food is ok, service was the rudest I’ve ever encountered. I got shamed for asking if I needed to collect at counter for table QR order. How would a customer know this? Should’ve gone to Pret. Manager hiding in the office not supporting the team on a busy morning. All in all bad taste in mouth and bad start to a trip. Cheers.

Keep walking and you’ll find Pret. Unless you fancy being spoken to like something off the bottom of a shoe… If you dare to take a table and order from the QR code, they might bring your food they might not. But whatever you do don’t dare to ask for assistance. Shame, as the menu is ok and prices not bad, although my son had a bad tummy after the breakfast wrap. I usually leave great reviews but this experience was the absolute pits.

Overpriced weak rubbish coffee. Waste of money.

Great food, thank you for your service 🫡

Lovely food as always and absolutely stellar service from Philip - delicious coffee and considerate service from this kind man and all staff. The kind of energy you want right before a flight!

Great food, particularly the Nutella Waffle. The service was great, especially from Emmanuel. Will definitely come again whenever I can!

The best coffee at the airport, exceptional service as always and Krishna a huge asset to the team for sure! 👍🏽

Good service and very friendly staff!

This place is amazing. Coffee with extras cost a bit but wow is it worth it! There needs to be more Black Sheep Coffee shops in this world. Absolutely outstanding! Stunning coffee, taste is something else! Set me up perfectly for our holiday in Turkey!

I really enjoy my flat latte Amazing taste black sheep coffee is the spot and quick service 😎

A coffee snob expecting a mediocre drink at an airport. This was the best takeaway coffee I've had in a long time. Great beans and very well made.

I had nice breakfast but terrible coffee; my Americano was almost like water, not to mention I had to ask for milk that wasn't added to my coffee as per order.

Super friendly service and enjoyed good coffee and food for a great price. Accidentally got the wrong drink, but in notime this got solved. So great experience!

Had two great guys help me out with the UNiDAYS student discount. Really made my day chatting to them 🫶thank you (I think it was philip and Krishna?)

Good range of drinks, okish service and nice atmosphere created by the design of the restaurant.

Awful coffee and slow service. Nearly missed my flight!!!

Very quick service despite queue. Delicious coffee that really woke me up this morning. I’m ready for my flight and to tackle the day. Special thanks to Yasim.

Sai from Luton Airport was an absolute sweetheart and absolutely made my morning! Thank you so much Sai x