Based on 166 opinions finded in 2 websites
Based on 166 opinions finded in 2 websites
Opinions
Excellent food (especially the yam pottage) and great customer service plus it was my daughter’s birthday today and the staff were so kind to give her free snacks and a drink. Would surely recommend and visit again and again.
Uwakmfon Arekhandia . 2024-10-13
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The food was very nice , so many proteins in the soup, very good customer service, I really recommend Victoria kitchen , Mr James attended to us soo well.
Tope Elusogbon . 2024-04-21
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Visited this place recently and the food is really good. I was scared to go because of the reviews but I’m glad I went
Massa Dowana . 2024-04-07
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The plantin look like it heated up in the microwave and send out. It's very hard. I will not be buying anything from here. I hope you dont
Anand R . 2024-02-28
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If you are interested in African dishes, there you go
Adewaleson Oyebadeson . 2024-01-03
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The man at the counter is rude. Like rude!! imagine he told me to leave if I am not patient, after ordering a meal at 6 pm and came around 8.30pm and I was told it's not ready. This will be my last order here. Smh
iheanyi onukwufor . 2023-11-04
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The worse service ever. Requested for oha soup and the package pounded cocoyam mixed with red oil, no taste, no oha leaves, till tomorrow I don't know what they served me. It was my first time and I can never return.
Mercy Nmesoma . 2023-10-31
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Ordered x2 pounded yam and chicken stew and jollof rice and plantain. Half of the container of chicken stew was filled with oil. Definitely not edible just chicken soaked in oil Plantain was burnt and jollof rice tasted like it was cooked in a burnt pot. Never order again for the price I paid
T A . 2023-10-13
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Food is served after a lengthy wait and it puts you off the food. Location is not ideal for me.
Everjoy Kurangwah . 2023-10-06
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Lovely roast pork chops and curry sauce and chips but a lot of drunken people who are fighting here all the time
alan brooks . 2023-10-06
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Traditional Caribbean food served there.
Danish Shabbir . 2023-08-22
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My regular spot for African dishes. Can't go wrong with this one
frankfurt oliha . 2023-05-06
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Excellent Nigerian cuisine, friendly staff good portions and great service
Rachael Otukoya . 2023-04-15
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Best place to eat African foods in Luton and around Bedfordshire💯 also you chill have some nice drinks 🍸 aswell top place💯
ernest kola . 2023-02-10
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I love the food at Victoria Kitchen. Their meals are delicious and they have good customer service
Olajumoke Adaraloye . 2022-10-28
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I had their pepper soup and it was nothing to write home about guys, they need to make a wholesome adjustment to their pepper soup meal,it was not good at all.
Maximillian Micheal . 2022-09-21
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I think the food is really nice here but why do you get so little for so much money? £14.50 for rice, plantain and 3 tiny bumps of meat or 2 pieces of chicken, one which is practically meatless. You don’t get your money’s worth in my opinion. Real shame.
JD . 2022-09-19
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Firstly I have deleted my old review because I have raised my concerns directly with the owner who was very receptive and took responsibility for the poor standards I experienced and I respect that highly. The owner asked me to order again which I did, I ordered Bitterleaf egusi, peppersoup, Peppered gizzard and Jollof and ayamase. All the dished were honestly fantastic the bitterleaf had that bitter taste that I love the peppersoup was delectable sooooo tasty the jollof rice was spot on and I’m yet to eat the Ayamase but I’m sure it will be great. I’ve been eating here for years and I will continue to frequent this amazing business. Also the customer service has improved I had an issue with my order and the person I spoke to really went above and beyond to make things right. Well done team please keep it up. Thank you!!
Bradley Samuel . 2022-09-14
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So we are going to start things of with the positives and negative’s. For the one and only positive the food was good. Now comes to the negatives, the table was dirty and we had asked multiple times to clean the table and they never got to doing it. Next, not only that the table was dirty but they hadn’t supplied us with cutlery, clean cups, the walls where a faint yellow(which personally disturbed be quite a bit) and they didn’t even open the van for us in the bottle. Their menu was misleading as the prices on the menu is different from the the final price quoted, we noticed this when the final bill was produced and when we complained they insisted we pay their own amount, we insisted we will only pay the amount we saw on the original menu. FYI - please confirm the price of food before ordering. Finally, we were asked to pay £2 each for eating at the restaurant lol… that did not happen. Their food was good, however customer service needs improving!!!!
melina momoh . 2022-09-04
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Very delicious Nigerian food and good portion size too. The moin-moin was great! The plantain was nice, soft and sweet. The suya was very nice too. If you're someone who loves prawn in their fried rice, don't expect prawn because that wasn't included. The yam porridge could have been softer though. Overall, it's definitely worth eating here and I will definitely be back again for more!
Gabriel Olalekan . 2022-08-22
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Worst service.They dont even deserve a one star at all. ordered my food way before and requested to collect it myself. I paid and just before the time I received a text from them saying my food is ready. I went there and the lady that spoke to me first was very mean. You can’t just expect that everyone who walks into the restaurant is nigerian and speak to me in one of their languages i am ZIMBABWEAN. She then asks me if I ordered before i told her yes and she asked what I ordered i told her wanted to show her the text but she seemed uninterested. She went inside and a guy came out who kept asking to see the message and email for my order and then told me my food is not ready . But how when they sent a message to say its ready. Asked me to wait another 5 mins. When he beought the food I collected and as i was leaving he called me back to say i have to pay yet i paid everything online. He insisted that it says i should pay by card. He asked another man and they spoke in their language and kept asking which website i used and how much did i pay yet i had email and text showing that i paid. Why put up services they’re not well versed of. I was so furious when i left their place.
Sukoluhle Tshabalala . 2022-06-10
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Exquisite food at Victoria Kitchen, Luton! If you haven't been to a Nigerian restaurant before - look no further👌🏿
Osazeme Osaghae . 2022-06-05
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Worst fish peppersoup I've had since I was born. I'll advice them to get new cooks.
Afrigenericspharma International . 2022-05-08
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good food long wait worth the wait
MELVILLE PAPS-KING . 2022-04-15
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If you need African food delicacies, especially Nigerian, this is a place to visit.
Francis Agbodike . 2022-02-13
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ordered j rice but instead they gave me PLAIN rice had to then order again but instead of cancelling the order they gave me the same thing again do not recommend
Taliat . 2021-12-17
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Let me start with the service is rude. in front of me there was a gentleman whose signet ring on the seller's side fell. the gentleman asked "could you give me" and the indignant lady kicked the signet ring in the direction of this gentleman. The inside of the place is dirty and very tidy. I do not recommend this place to anyone
Daniel . 2021-12-06
MORE AT Google
This is a decent place to get a genuine west African food experience in Luton.
Vince Tochi . 2021-10-31
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Very professional and friendly staff! The food is so well cooked and taste equally delicious!!! I highly recommend for any visitor or locals around.
Dez Marshall . 2021-09-26
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The meat is not well cooked. I have called the restaurant about my delivery location but they didn't give me proper reply. But the delivery driver who delivered the food was good one.
NAVIN THEIVABALAN . 2021-09-13
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This is not the first time me and my family have ordered from this restaurant. I would say each time the food could be greasy or the meat very dry. It’s not always nice. Anyway today dated 01/08/21 I ordered a take away and picked it up from the restaurant. I served the food to me and my family. My 16 year old daughter was absolutely disgusted to find a dead fly in her rice. Not just one but two. I am furious!!!!! I checked through my dish and noticed pieces of plastic. I refused to let my partner and two other children eat their meals. I would never ever hand my money over to that restaurant again!!!!!! You have made me and my family feel sick. You should be ashamed of yourself……… No one is picking up the phone so I can complain. I am raging!!! DO NOT EAT FROM THIS RESTAURANT..!! I will be reporting your restaurant first thing tomorrow…!!
Sarah R . 2021-08-01
MORE AT TripAdvisor
Best African food I've had so far. All the dishes are soo good especially jollof and stews... Lovd it. Would go there again..
Robin Vincent . 2021-06-22
MORE AT Google
Nice place to serve carrabean food
Karas Spancioc . 2021-04-12
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Google needs to come up with a -10 star rating. It's unfair and unethical that I could mislead people by giving them a 1 rating. They don't deserve it. Horrible terrible experience. The food was definitely not fresh. Placed a huge order and got sent packs of utter rubbish. The plantain was probably fried ages ago and the warmed over for my order so it came all burnt and oily and disgusting. It didn't even have any taste. To mask the fact that the soups and ayamase were not fresh they packed in thyme and salts and seasonings that did not cook completely Thrashed every single thing and ordered for Chinese. These are frauds masquerading as an African restaurant.
Our DepotNaija . 2021-02-27
MORE AT Google
Food is tasty.Average portions.I will order again.
Tyrone King . 2021-02-03
MORE AT Google
Nice food. Menu look excellently done. Customer service could be better with competent staff. As for the meal, no complaints
bis mark . 2020-12-16
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The food was amazing. The catfish sauce l had was mouthwatering.
Kehiinde Okuleye . 2020-11-20
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Delicious meal always..not only affordable but quality.Highly recommend.
J Dazz Signature Cut . 2020-11-18
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Good customer service and you can't go wrong with there food. Real mama's kitchen.
Ak agbo . 2020-10-26
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Brst Migerian takeaway North of the river.
Charles . 2020-06-17
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I have been to this venue a few times over the years. Stopped going when the standard fell and prices went up. However I went back recently and the whole venue appears to have been renovated, the food standard also appears to have improved and the prices are back to being reasonable.
anthony . 2020-03-11
MORE AT Google
Victoria kitchen is a very nice restaurant delicious food nice customer care I will surely visit them every day thanks for ur service
Kemi James James . 2020-02-13
MORE AT Google
So I need to bring this to the attention of the management, when ordering soups on either Deliveroo or Uber Eats after selecting what soup I want it then asks me to add either meat fish or assorted for an additional £2 which brings the whole price of the soup to £14 then once you add delivery cost the whole order comes to £16. I am perplexed by this because whenever I’ve ordered in the restaurant it’s been around £12 (meat included) I’ve tried asking the staff and they seem oblivious however I find it hard to believe that no one else has brought this to their attention. If the soup is £14 then make that clear on the app I.e. remove the additional £2. The price change should also be reflected in the restaurant menu. Can someone respond to this as I’m sure I’m not the only person who would like to know this is. Thank you.
Hector Pistorious . 2020-02-12
MORE AT Google
Customer service is poor, plus when you make a phone order 30 minutes before you arrive at the shop, you don't have to wait another 10 to 20 minutes for your food to be prepared. Need improvement
Evans . 2020-01-31
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Very disappointed, was having a house warming so I called to place an order on Thursday 30/Jan/20 about 21.03 for collection. A very disgruntled lady answered the phone and after putting in about three orders asked me to repeat my whole order, so when I was going to the top of the menu to start again she goes. “ hurry up now, I’m attending to customers”. As if I was chaff leather. So I asked “sorry are you too busy today.” She goes “yes” and ended our conversation. So sad, I had about 15 friends visiting and we wanted something traditional. I guess it’s pizza time.
Pkerr100 . 2020-01-30
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Place is unhygienic customer service is poor food is not clean I found a hair in my food when I confronted the waitress i got a very abusive reply i basically nearly had to fight my way out of there as they said i wouldn't be leaving without paying i had offered to pay half when i found the hair as i wasnt going to eat no more i was half way through it was soup .
Daniel Nunes . 2019-09-27
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The staff are rude as I walked in there were looking at me like why am I here I asked can I place an order . It then lead to me finding a hair in my soup and the staff refusing to let me leave the shop saying they dont understand why a white person would come to there shop . Also got the shop next stor involved who came out with metal poles 4 of them kicked my car and then circled my car making me get and confront them. This is there van.
Daniel N . 2019-09-27
MORE AT TripAdvisor
Great place to eat authentic west African food from my favourite Afang, ayamase with jollof suya chicken with plantain to name a few. I loveee the food salut to the chef.
hajra17 . 2019-08-06
MORE AT TripAdvisor
Very good Nigerian good...highly recommend
moses ebhodaghe . 2019-06-17
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Newly refurbished and delightful little place to have great African and Nigerian meals. Staff are very friendly, customer service is good and the boss is right down to earth. Ila alasepo with Iyan was fantastic, portion was sizeable and was so tasty I had to squeeze it all in. Yum yum. Turn around on food was excellent and piping hot. Great place to visit, couldn’t believe my eyes when this English guy walked in while I was having my meal and ordered food and sat down and enjoyed his food equally nicely as I did. That was a super wow.
Pedro Martins . 2019-06-10
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Beautiful place to visit. Food is good but some food needs improvement. Beans was stale, suya was too hard but fish stew was very good. My friend had ilaalasepo with iyan, which I understood was also good. Overall okayish. Staff are lovely, especially the boss.
Fel T . 2019-06-07
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I was introduced to this restaurant by a friend. It’s really homely and provide nice food. I ate pounded yam, fresh fish and ogbona stew. Honestly, the food is extremely yummy and kiki
susanalausa14 Olufemi14 . 2019-05-25
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I don’t eat here too regularly however I do enjoy the food whenever I pay them a visit they are very affordable the portions are fair and the food is very tasty. The staff are professional and do their best to make their customers feel valued and welcome. This establishment has stood the test of time so they must be doing something right. I would definitely recommend visiting them and I’m sure you will have a pleasant experience. My only criticism would be that it’s a shame they don’t do delivery else I would eat their food more often. Well done VK. Yours sincerely a very happy customer :-)
Brad Sam . 2019-04-26
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Celebrating my daughter’s first birthday I decided get Victoria’s kitchen to be responsible for the catering, it was the best decision I’ve made in a long time. The food was so amazingly delicious and had every guest talking and wanting to know who was responsible for the cooking. I had all kind of people around, from different countries, backgrounds and ethnicity and not one person will say they didn’t enjoy the food. Thank you so much for making my daughter’s day an amazing one.
Lawrence . 2019-03-05
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Poor Services, the waiter does not know what she was doing? This place has lost it.
Solomon De Great . 2019-03-03
MORE AT Google
Food is nice but not consistent on the portions
Onica CJ . 2018-11-17
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Good honest Nigerian food. The staff are welcoming and polite.
Luis C . 2018-03-29
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My husband and I visit here often, we travel all the way from Bedford to Luton as he really loves the authentic freshly cooked food which reminds him of home. The staff are always friendly and it has a calm and quiet atmosphere to enjoy, its great value for money, a limited menu but traditional. See you next time guys.
Helen V . 2018-01-03
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A pleasant experience after a very busy day driving about with a co-minister. Was not disappointed at all. It's worth trying!
PAUL OGEDENGBE . 2017-12-04
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A Friendly environment and good food !
peter obaide . 2017-08-18
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A truly African experience. Very affordable and condusive place. Enjoyed my visit.
Oladipupo Popoola . 2017-05-25
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It a nice place u and your family must visit. They sell tasty food.
Tiwalola Owowole . 2017-05-15
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When I eat here I feel happy and relaxed thx toVK .👍🏾❤️
Rebecca Were . 2017-02-15
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First African restaurant and the best too 💯💯
Haris Beats . 2016-12-27
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Good value for money & tasty...
Anita Portwin . 2016-11-19
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Had dinner last night, the food is lovely, with big portion, had to take the rest of the meal as takeaway. Spicy food so beware. Great service.
749karinem . 2016-10-23
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Victoria's Kitchen seems quite authentic. The aroma of the place takes one away to a foreign land... you could easily close your eyes in the gents toilets and believe you were walking on the bank of a sewer in Lagos. Speaking of the toilets - they could do with using some bleach to get rid of the mildew around the handbasin. I expect the reason that they don't display their council food hygiene certificate prominently in the place has something to do with the fact that they either don't have one or their rating was so poor that they don't want to brag about it. The food is fine if you don't care about it having no flavour or chunks of bone in your food that you could easily break your teeth on. Every dish was far too spicy for my kids to eat (even the spinach with beef - foolish me ordered with mental images of something like a Lamb Saag with beef - it was more like chilli with some spinach and chunks of not-quite re-hydrated dessicated meat.) None of the food came across as being cooked with care or love. I'm no chef, but I can cook a lot more edible meals than that with the same ingredients. The staff were too intent on watching football on TV to worry about serving customers. That didn't matter, the place was almost empty anyway. Easily the worst African food I've ever had - and I usually love African food. I hope I don't have to go back there again.
Ekan Vitki (iktiv) . 2015-12-14
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Me and my friend were invited by the lovely owner of the restaurant Mani for a #diningexperince at an African restaurant in #LUTON called Victoria Kitchen "yummy mamas food". The food was scrumptious, the staff were amazing #excellentcustomerservice at a warm relaxing African land if I may say the least. Since then I have been their good customer and would definitely recommend them to everyone. Hajra
hajra17 . 2015-11-25
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Having just moved from London to Dunstable, I am still familiarising myself with my new home and surroundings. This is my second visit to Victoria's kitchen and once again the food has been exceptional. I ordered - Eferiro (spinach stew) with pounded yams: it was simply finger licking good - Fried Plantains : Great accompaniment with Pottage and Suya - Yam pottage : simply delicious - Chicken Suya : Succulent and tasty chicken For any African like me missing home and wanted food that tastes like mama's home cooking I would recommend Victoria's kitchen wholeheartedly. I am a foodie and I will be coming back for more over and over again. Thanks Victoria. I can tell you cook with love and it shows!
bijouxbij . 2014-10-04
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Tried Victoria's Kitchen after a look on TripAdvisor for some African cuisine in Luton today, whilst not everything on the menu was available today which wasn't really a problem as we had not really had much in the way of West African food before :) We both decided to have 'Moi Moi' to start with, very tasty too and filling which I started to regret half way through my main course ha ha, too full to finish the excellent fried rice and chicken although it was a verrry healthy portion of rice. Unassuming small restaurant (go for the food) with good original home cooked African menu with welcoming and friendly staff, will definitely visit again. James
Uncle M . 2014-08-02
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My friend told me about this restaurant as she had her graduation party with her family here. I went with my sister and we had "ayamase" designer rice and "suya chicken" and it was the best I tested from most African restaurant's in Engalnd. The food was so yummy I wiped the plate clean.....I would recommend my friends and family for a meal at Victoria's Kitchen. lucky.
Tamanda K . 2014-05-30
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My friend recommended this Resturant to me and its without doubt the best Nigerian food I've tasted. I really loved their ayamase sauce, it's taste is really unique. Also love the atmosphere.
Anne457 . 2014-04-14
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140 Opinions
Pades Lounge African restaurant was a lovely experience, both for it's delicious food and for the sweet, kind lady who served us. The Egusi and pounded yam, and the Jollof rice were absolutely divine in taste and the portions were very generous too... We're SO COMING BACK!!