Black Rooster in North Ayrshire

So went to pick up new Glasses today and as I was straight after work early shift was hungry . A Piri Piri place in mall Called Black Rooster ( yea crazy a chicken place ). It had advertised “ Vegetarian “ menu. Corn burger Paneer wrap Halloumi burger All of these. £4.50. With a variety of “ sauce” flavours . I had decided on the “ corn burger 🍔” Oh sorry we’ve “ phased “ those out . Puzzled look on my face … Ok I no would like the Halloumi Burger. Ahhh ok. With what sauce and do you want lettuce and Mayo Yes please Said I. I really want you to enjoy this I will have the Spicey BBQ please and make that a meal thanks that will be £7.50 Now at this point I sat more in Hope than confidence that this wasn’t a hooge mistake . Sadly it turned out my initial feelings were founded. This mess is what turned up . When is a burger not a burger !! I spoke to a staff member explaining my confusion. Oh we’ve “ phased out the Halloumi burgers” and we now only use the halloumi sticks !!! What would you like to do ? The manager should have explained this when she took your order. I’m sorry if she didn’t . Please just refund me. Thank you. So the moral in the Tale . If it’s a Chicken shop . No matter how “ cool and on trend they want to be seen as having vegetarian options. They will most likely still be a piri piri chicken shop that wants to be Nando’s but still fail with even the basics. 🤮

Great value luscious menu food was awesome hot as expected Tge staff extremely friendly and attentive i will be back Get a loyalty scheme going

Absolutely awful. 1 out of 10 Chicken in burger very tough and gelatinous. Waste of money. KFC needn't worry about the competition

Me and my daughter went in for our lunch. She had the chicken nuggets and chips and loved them. I had a double chicken pitta wrap. Chicken was cooked perfectly and well seasoned and spiced. I had the peri peri fries to accompany my wrap and they were great too. Well seasoned and nice and crisp. Will be making another visit.

First time here Very clean Friendly and helpful staff The food never took long to come Very tasty Alot of choices to choose from