Bird's Bakery in East Staffordshire

I'm no 'Karen', every review I've ever written has been 5 stars, but not this time... The lady who served me only wore 1 glove when preparing my food, then coughed directly into the palm of her hand that didn't have a glove on, then used the hand with NO GLOVE that she'd just COUGHED INTO to pick up and handle MY FOOD!? She looked at me gone out and in silence when I politely said "you're touching my food after coughing into your hand, could you wash your hands and make me a fresh cob please". No apology or 'thank you, have a good day' after I'd paid for my order and thanked her. I could understand if I was being a 'Karen', but I think this is basic hygiene and customer service. I wouldn't write a review about this in isolation, but as im already here ill add that they were bickering like children about who is serving which customer when there were 3 staff members and only 4 customers to be served. Poor service and hygiene displayed by this staff member imparticular which I know is not a reflection of how Birds usually are.

Takeaway roast pork and stuffing, apple sauce . Elephants foot for pudding Large pork pie for supper, me sorted for the day

Staff abrupt and unhelpful when I asked for Beef paste as it was sold out. Continued talking amongst thereselves and were dismissive towards me as a customer...disappointed from Bird's.....

I have to get my son with autism a sausage roll from here most school mornings & the staff know that he can be a hand full for me sometimes but they always go out of their way to help things go more smoothly

Fabulous Bakery food always great one young girl has attitude needs to learn customer service

Love the place, Great food, Staff mostly pleasant, I only have 1 issue which needs to be addressed and its stock , The warm cobs bacon , Sausage is very rarely available because they never cook enough, Same as the stuffing never enough cooked.

Just very busy even though staff were working extra hard and being polite

Food itself is good, just let down by management / staff. Consistently running out of stock, people serving are often pretty miserable & the last two times have forgotten the full order.

The pork pie is to die for. All the bread and cakes are delicious

Always fresh and nice tasting sandwiches! They probably have nice cakes too..

I always choose this birds shop staff polite friendly and very helpful.

Good selection always clean and well presented.staff are friendly and very helpfull.

Good selection of cakes and pastries warm sausage roles and other supprise's.

Great staff Village type of shop

Always good food. Great sausage cobs.

Best cakes pork pie's and cheese scones ever 😋

Lovely produce. Very clean. I've been eating Birds' stuff for 60 years and it's good, but getting very expensive and if the sausage rolls get any smaller you'll have to eat them with tweezers.

Good quality but prices getting out of hand

Nice sausage rolls and pies , very reasonable prices 👌

Brilliant cakes and savouries excellent service

Amazing products. Naughty but nice

Great to go for rolls and their cakes

Always freshly made staff efficient

Polite service and lovely pork pie

Whilst lovely cakes, they need to sort out the queueing and the service. It can take ages to get served as they take an age to sort your order out. Maybe they need to think about something outside as at busy times the queue is the length of the shopping parade.

Absolutely amazing food from here cake bread meat alsorts

You can't fail at Birds, always quality food and friendly staff. wish their hot Chocolate was a little bit hotter, but still five stars!!

Everything in moderation! But it's difficult, so good 😀

Good bakery. Rubbish avian pet shop.

Nice and friendly good range of products for sale great coffee

Very rushed even when there's 2 in a queue. £3.50 for a small pork roll??!! Tasted alright I guess. Obsessed with allergies.

Just lovely fresh baked cakes, pastries and bread.

Its ok staff are very blunt when it comes to payment

Staff very friendly kept everyone at safe social distancing bread and cakes excellent

Love the food at Birds... and ladies serving are always pleasant 🥰

Always come in here but this morning staff more interested in having a chat with regular customers about local schools than serving so took twice as long as needed and now am late for work

Lovely cakes always available, need to go in the morning to get full range

Bacon Bap and lovely cappuccino for £3.00 and friendly staff. What more could you ask for

Excellent food.pork pies and bread rolls brilliant.

I love birds bakery love their filled rolls wished they did a bigger range of cream cakes

Love the food but timing is all wrong for when hot food starts and finishes

Always excellent and vol au vents are yummy!!