Birds Bakery in Lichfield - Phone Number, Reservations, Reviews

Lovely little bakery and cafe. Small sitting in area and couple of tables outside. Bakery and food to eat in or takeaway.

Appaling customer service. Served everyone and anyone before you. No regard for small family sitting in. Will not visit this again

Went in for lunch today with my partner and 2 children. My partner was ignored at the till repeatedly at the till and others were served ahead of him, getting no where we walked out to find somewhere with customer service. Will not go again. Will not recommend.

Pleasant and helpful and cheerful staff served us todsy.A very clean and tidy establishment. Consider the Bakery is situated in Lichfield, a notoriously expensive city, the prices were fine. We will be using this establishment again.

Rude young lady! Went to it’s bakery when Food festival was on . Popped in for a cup of tea and cans of pop to take away . When I took the lid off there was hardly and milk in and it was steaming hot - I went back in to ask if I could have more milk as it was so hot it would be a long time before I could drink it . The young lady through the drink away even thou I explained I only needed more milk . She slammed the drink on the counter with a carton of milk - I asked if they had sweetners and something to stir it with / remove the tea bag ( as the area was cordoned off ) , she came I did the barrier and glared at me . I will never ever go back there and some lessons in customer service would be good ! Incidentally the other staff seemed very polite and helpful - maybe it had been a long day !!!