Based on 728 opinions finded in 1 websites

Based on 728 opinions finded in 1 websites
Opinions
Amazing pancakes in terms of taste, volume of food and freshness! So many blueberries! Excellent value and to get a giant mug of hot tea for £1.70, and in a clean mug, is going to be a win in anyone’s book! Very happy i popped in during my stay at the travelodge. Thanks!
JWesting . 2025-01-26
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Been here a few times now. Generous portion sizes and good value for money. Wide breakfast based menu and well priced. It is not expensive, nor is it exceptionally cheap but I would say it is good value for menu. Coffee is good too.
Raytothevon . 2025-01-20
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gotta love a billy's big breakfast. Perfect way to start any day! Great staff and great food, top marks all round!!!!!!!
Passenger08542360216 . 2024-12-29
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Had the large breakfast, everything was perfect, particularly the eggs, fresh lovely orange yolks, cooked to perfection. Thank you, we will be back.
Linda D . 2024-12-16
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We had a lovely brunch here today, for my birthday, with the kids and my grandson. Lovely food and excellent service as always, and today my grandson discovered the amazing table top model scene (Christmas edition). Highly recommend, a really friendly welcome, quick service and really well cooked food every time. We'll be back soon as I want to sample the amazing looking pancakes
Seona W . 2024-12-07
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There good choices of food. Staff friendly. Its right next to Travel lodge. There carpark. Food nice if stay in hotel again will go there for breakfast.
Tracie H . 2024-12-04
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We regularly visit Billy's for breakfast and are never disappointed. We have been a couple of times over the last few weeks as a fairly large group. As usual, the quality of the food and service was superb. The staff were friendly and welcoming, food was delicious and served very quickly. Thank you once again guys, you are the best!
Paula B . 2024-11-11
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We stopped at this cafe for the first time and can honestly say it won't be the last the Food and Staff are absolutely Amazing 👌
Jackie Russell . 2024-11-08
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Incredible menu of unusual combinations - hard to choose. Our food was delicious. Portions were enormous. Excellent service.
wodie s . 2024-10-17
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Absolutely terrible service! Only a few tables eating.. we sat and asked a young lady if she could take our order for her to say “ No you’ll have to wait I have a few tables I’m looking after “ all tables already had food! She walked out the back !! We left, never going back!
Katie H . 2024-10-09
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Always stop here on our way to visit family. Amazing food and top quality Ingredients. Wonderful friendly staff. The avocado on sourdough with poached eggs and streaky bacon is delicious, especially with a side of black pudding and my husband loves a Billy's Big Brakfast. Thank you for another great start to our day.
destinyschild . 2024-10-05
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We were staying in the Travel Lodge next door so decided on a breakfast before attending our second funeral of the week. Both of us had 3 Scrambled eggs on toast with bacon (requested well done) . Really lovely food and cooked perfectly. The tea was in a large mug and went down a treat. The young man who served us (Matthew) was really polite, friendly, had a smile for everyone and is certainly a credit to the company. The food and warm welcome set us up for a difficult day ahead. The only one criticism which will be put on the Travel lodges review too is the giant pothole at the entrance (I would assume it is a joint responsibility as it is not on the highway) . Even the Emergency workers who left in their vans could not avoid it .
LynnedyLoo . 2024-08-31
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Great menu and atmosphere, friendly service, reasonable prices. Four bikers all finished lunch satisfied, will definitely be going back!
Mike W . 2024-08-24
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This place is very good. Finding somewhere decent to eat breakfast in the uk can be a bit of a challenge, given the low bar of what places seem able to get away with. More places should produce food, drinks and give service at the levels Billy’s do.
carl w . 2024-06-16
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I normally eat at and tell Tripadvisor about smart places in London and elsewhere. I hesitated to review this because it's a hidden gem, but this traditional honest caff is a great find. Clientele are varied from regular tradespeople to locals and passing travellers. I go there once a week or so as an indulgent treat for a full English brunch. Last time I had a delicious Tuna melt. Despite being busy as usual, Cappuccino, water and toastie were on the table in well under five minutes. Very friendly and very efficient service. Highly recommended.
tonys1313 . 2024-05-13
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These premises were very busy yet the staff were friendly. They promptly showed us to a table and took our orders. We didn't have to wait too long for our food to arrive. It was delicious, portions were of good size and reasonably priced
Colin J . 2024-05-06
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We are frequent visitors to Billy's we find the staff welcoming & friendly despite always being very busy a table is always found for us , & being of the biking fraternity it's refreshing to have that experience the food orders are presented well and are extremely good value for money
Tracy M . 2024-05-05
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Always good food and good service. Ella especially is a pleasure to deal with. Friendly and personable. We’ll be back again soon.
AliJC67 . 2024-04-19
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Top of the town bikers, absolutely love Billy's on the Road. Great food, friendly staff with a superb atmosphere. We have always been made so very welcome and have been frequenting the establishment over the past 5 years and looking forward to many more. Thank you Mark …
Mark S . 2024-04-14
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Been passed many times, always intrigued. Actuallly visited last week, fabulous lunch, so much choice, service very good. Crowded but better than a cold empty pub for lunch. Thoroughly recommend
Linda B . 2024-04-14
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Amazing food cooked by the chef Amy, hot, tasty and fast. The Billy’s team who served us were friendly and efficient and made our experience a thoroughly enjoyable one.
shellyshelle . 2024-04-09
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The frustrating bit first ... I have visited twice in recent days to discover staff in and lights on but they have locked the doors by 3:10pm, at least 50 minutes earlier than the advertised 4pm close time. That's annoying when you've passed by other fooderies to enjoy the good food at great prices.
Getaway42423749251 . 2024-03-25
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Brilliant as usual. Fab food and terrific service. There’s always something delicious on the menu for me as a veggie. I love it!
Muppet750 . 2024-03-14
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Visited for a quick lunch and was very pleased. Generous omelette and salad portions (chips also an option) and both were very tasty. The place was fairly full so clearly popular. Recommended.
NicoFoxtrot . 2024-02-28
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Special review. Something has changed at Billy's. I have been going there for years and it is always good but just OK good. Went yesterday and menu was more comprehensive. Coffee prompt and great. Had a fied breakfast ADB. Now usually at cafes a sausage is a sausage and an egg is an egg, but today the sausage was so tasty we stopped gossipping just to enjoy that. Then the eggs were really rich red yolks and perfectly cooked. To top it all the service was really great. I know it's not politically correct but the young blonde waitress was so beautiful that I was quite distracted. There was an excess of toast so I asked for some marmalade. She came back with a bowl of the real stuff - no screw-top microportion jar here. Well done Billy's Team. See you again very soon.
GSS80 . 2024-02-17
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Fantastic traditional British food in a cosy café. This former Little Chef restaurant will take you back to those fond memories of the brand with delicious breakfasts and friendly staff. The seating area also has a train set inside a table! Billy's on the Road is a true example of how an independent café should be run in 2024.
TheServicesKing . 2024-01-19
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Visiting several times a month for short business meetings and catch ups with colleagues. Food good BUT.. When paying by cash, please check you are getting the correct change back. We have been short changed here a few times.
Dream10424849848 . 2024-01-15
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My teenage boys work here and have always passed it and vowed to try it and so we did with the family! Been there twice now in Dec and New Year’s Day and the food is soo good , honest British food and the people are very friendly, the service very good and the price reasonable
897isabelw . 2024-01-10
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We used Billy's for breakfast as we stayed at the Travel lodge. The breakfast was outstanding. I can highly recommend the advocado on soughdough! and spicey advocado on fried potatoes. This is ideal and healthy breakfast for a diabetic like myself The staff are so friendly and efficent. Thanks especially to Molly and Fran. We will come back again
travelmad715 . 2024-01-08
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Went for breakfast four days in a row while staying nearby. Had the same small english breakfast each day and was never disappointed. The staff worked tirelessly to accommodate the many people who stopped by. A special thanks to Molly & Fran who were friendly and efficient and compliments to the chef..
Philip H . 2024-01-08
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Great tasty breakfast. Service quick and efficient. Staff friendly and welcoming. We arrived at the Travelodge next door at noght and Billy's looked just like a little hut off the busy road but in the morning light we realised that it is an oasis of good food with a happy atmosphere.
GrandTour36965829606 . 2024-01-08
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I can’t think why I’ve left it so long to write a review for this restaurant. That said, here it is: As a motorcyclist we are often expected to accept food (and coffee) of such an appallingly low standard it detracts enormously from a ride out. That’s definitely NOT the case at Billy’s. First rate food, delicious coffee, wonderful service and easy, safe parking. I’m a regular and that’s unlikely to stop. In my opinion it is, without doubt, the best rides café in the south east. Brilliant. Well done.
Muppet750 . 2023-12-30
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Billy’s is a fantastic place for great food in a casual and interesting setting - quite an achievement for a former LittleChef. Some of the staff are psychic as well as prompt and bring food exactly as needed. There’s loads of parking (and I think a Premier Inn or Travelodge) and if you like looking at motorbikes, there’s also opportunity for that.
AlexD869 . 2023-12-23
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We’ve been here many times for lunch over the last year. It’s become a Dad & Daughter favourite. No matter what we choose from the menu, the food is always of a high standard and plentiful. It’s a relaxed atmosphere and the staff are always obliging. Fab chef too.
AliJC67 . 2023-11-28
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This is a great place to eat. All the staff are friendly, especially Fran who always makes you feel welcome and she really cares. Keep doing what you're doing Fran Billy's wouldn't be the same without you.
sandiess86 . 2023-11-27
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If I could give less than 1 I would. Never have I ordered a toasted sandwich to be presented with cheese on toast and told ‘that’s how we do it’. Bread was soggy on one side and burnt on the other. We shared some chips which were oily and otherwise bland. Honestly have had better from a roadside van. My mums sausage sandwich was also greasy and not much to write home about. Far too expensive for what it is!
Lauren d . 2023-10-18
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A sort of up-market transport cafe. Good food, good service, easy parking and good value, all combined into an excellent packet.
grahamdlloyd . 2023-10-12
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Just tried the pizza delivery service, poor guy had trouble finding us, but glad he did, absolutely delicious!
Wander44445519157 . 2023-10-05
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Absolutely awful. Coffee was disgusting, tea tasted funny. Staff were friendly enough, service was slow which would have been acceptable had the drinks been palatable. Asked on paying what we thought, told it was awful and " sorry about that " was response. Went as...
Rosie H . 2023-09-02
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I'm not sure why I haven't reviewed Billy's before as we have eaten there quite a few times before today. It's a great stop off for a meal and coffee. Today we had a Billy's big breakfast, and Avocado on sourdough with 2 poached eggs,...
destinyschild . 2023-08-29
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So we decided to go to Billy’s this morning with a couple of our friends for breakfast and what an enjoyable experience once again, The staff are always friendly and the food is delicious we try and visit a couple of times a month. Thanks...
B0BN23 . 2023-08-27
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Great breakfast bar. Open at seven. Lots of options. Friendly, clean. Great food. Vegetarian friendly. Perfect if you stay on next door Travelodge. The staff very simpathetic. Recommend and o will repeat the breakfast when pass again. Very good.
SusanaR1790 . 2023-08-19
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Lovely breakfast and great coffee! I had a toasted bagel with scrambled egg, crispy bacon and cheese drizzled with some maple syrup. Delicious and filling. Huge menu with a lot of different choices not found elsewhere.
Bobby20191968 . 2023-08-19
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We’ve been visiting Billy’s on and off for a long time now. After today, I doubt we’ll go back. We were ‘greeted’ by a young woman who had an expression like a bulldog chewing a wasp. The friendly greeting we’re used to was completely absent....
Tracy W . 2023-08-19
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Fully of white males who srive luxury sports cars. Fabulous food friendly locals serving. Huge pot of tea
Relax814726 . 2023-07-30
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We were a group of 4 cyclists on a busy Sunday morning visiting Billy’s for brunch. A special mention to our waitress Fran who gave us excellent, friendly service whilst dealing with an extremely busy restaurant and an overworked kitchen. We had delicious avocado on...
Purelypurley . 2023-07-15
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We have been here a few times service is always okay/ish a lot of the time seems like you have to flag people down they don’t come to you to check if you need/want anything else. Today we experienced very rude , abrupt and just...
Kkkkkk K . 2023-07-06
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We use Billy’s regularly for breakfast/brunch/lunch. Food is always fresh, well cooked and tasty. Staff are friendly and service is swift even at the busiest times.
Dawn H . 2023-07-03
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Quick stop while out on a motorcycle ride - really glad I did - lovely staff and tasty food - what’s not to like - highly recommended 😎
DerekF733 . 2023-06-24
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Excellent service .... great value... The manageress deserves a bonus... Had small breakfast... black coffee... proper butcher sausage... not the usual carboard ones, so often served up elsewhere...
Lloyd W . 2023-06-18
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Choice of breakfast dishes is second to none! All part of the experience of visiting the Billingshurst Travelodge and the BCF. Staff work so hard and very friendly. Great start to the day.
Cynthia W . 2023-05-29
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Expensive and popular because only cafe for miles... Each breakfast item was £1.20 I'm talking slice of black pudding about 5 mil thick or 1 bacon rasher or one table spoon of beans... Ect... If you want decent size builders breakfast. With two teas. You'd...
andrew196074 . 2023-05-22
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Loved it, went on motorbikes. Busy, bustling in a good way, nicely noisy place. Excellent menu. Even had kippers! Not expensive, great service. I’d avoid the scrambled egg, mine was sadly swimming in water, other eggs, fried/poached looked great. Would recommend..
Nicholas P . 2023-05-09
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I would describe this place as a cheap and cheerful roadside diner. Having said that the food is pretty good we were all happy with the breakfasts we ordered and the coffee was nice and hot. It’s just a bit stressful eating there as the...
Elvis2 . 2023-04-30
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Food is amazing , staff can be a bit grumpy but they are very kind This would be 5 stars if food was quicker. Sometimes have to wait a very long time
Michael R . 2023-04-30
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Popped in for lunch and had a very warm welcome. The place was busy for a Sunday morning the drinks took a little time to arrive but the food soon followed. The food was lovely as usual we had no complaints. The place was clean...
johnsB3086VK . 2023-04-19
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Great little place for breakfast, we were recommended here by the local pub as we were staying nearby for a family event. It doesn’t look anything fancy from the outside and is next to a travel lodge but don’t be put off by this as...
gerrybR2542DJ . 2023-04-17
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Such a gem. The selection of breakfasts was amazing. Great if you fancy trying something different but they also have all the classics. Will definitely be returning!
E3506SPlouisem . 2023-03-30
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I've eaten regularly at Billy's since not long after it opened about ten years ago. They have a wide range of delicious food and very friendly and helpful staff. They are always busy but l have never waited more than 10 minutes for my food...
Huw T . 2023-03-20
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Probably the best Breakfast in England. The range of breakfasts is enormous. The Coffee is one of the best we have had out. My wife is a coffee aficionado and this is the first coffee for a long time she has not complained about and...
Pioneer498571 . 2023-03-19
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It’s almost always busy and can wait a while but we’ll worth it when it comes. I love the chakalaka, service is also very good.
Bren4q2 . 2023-03-12
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Was driving from one appointment to another and became hungry, Saw Billy's from the road and decided to pull. Ok so the decor is not posh but its beautifully clean and the staff are very welcoming and the place was packed yet no one seemed...
marialmayes . 2023-02-22
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Always a good meal at Billy’s. The food is cooked well and good quality. The sausages are particularly good. We keep coming back!
AliJC67 . 2023-02-17
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I have been visiting this restaurant for the last 30+ years when it used to be the Little Chef. Billie has a fantastic menu with food that is always good and never disappoints. The staff are always friendly and Fran, who has been here forever,...
B7127YTkarent . 2023-02-02
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We went to Billys for Sunday brunch this last Sunday. I could tell staff were feeling under pressure by the sheer volume of customers, but service was VERY efficient. The team was amazing at clearing and reformatting tables to fit whoever was walking in through...
emmachisit2009 . 2023-02-02
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Amazing breakfast like usually . My husband had the Italian breakfast and I had Spicy Avocado. The staff have high lever of customers service - even was very busy everything was perfect .
94ancan . 2022-12-17
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Excellent, the best cafe anywhere, great service even when (as always) very busy. Can’t recommend highly enough.
Bren4q2 . 2022-12-04
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a busy place with a friendly vibe, a surprisingly varied menu, something to suit everyone very friendly and efficient service delicious food
Setti Fatma G . 2022-11-30
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We have stayed at the Travelodge numerous times and each time we have always popped into Billy's for our Breakfast...everything is cooked fresh and excellent service,Fran and staff cannot do enough for you and always have lovely smile on the faces,Looking forward to our next...
lizcY3829EO . 2022-10-27
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We stayed at the Travelodge for 2 nights and went to Billy's for our breakfast. We had a bacon bap and a bacon baguette and they were delicious. The staff were very friendly and welcoming and we would definitely recommend Billy's on the Road cafe....
Susan P . 2022-10-17
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I say revisited as almost four years to the day we were here previously. The only difference was that it didn’t rain this time around! We’d left London as 37 bikes on a modest tour of Surrey & Sussex and as previous had arranged several...
117_nickreview . 2022-10-17
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Fairly regular visitor to this cafe and I have to say I've never been disappointed with breakfast here (but that's all I've ever had here I might add). I've always found the staff very helpful and chatty. Great place to go on the motorbikes as...
971simonr . 2022-10-16
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Met up with friends for a cheeky breakfast and the place was packed we did manage to get a table and we were not disappointed the food and service were excellent nothing is too much trouble.
B0BN23 . 2022-10-16
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Superb food, fabulous atmosphere, on my favourites absolutely, brilliant. All the party enjoyed it immensely.
E9632DWdenism . 2022-10-07
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I have visited twice in recent months. On each occasion I enjoyed a great lunch with a range of options and very good service.
JWJD1960 . 2022-09-23
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As bikers and after hearing a fair bit about Billy's and wanting to visit for ages, I met up with a couple of friends here this morning. I wasn't disappointed ! Despite being busy the service was really quick, 'Billy' and the staff were so...
punkybiker . 2022-09-16
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Once a Little Chef, this has independent ownership with a cheerful and wide ranging menu - all cooked in an open kitchen with prompt service. It plainly has local appeal as a family drive out to dine and there are obvious regulars. Prices are good...
David P . 2022-07-29
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Just popped in for takeaway coffee's egg and bacon baguettes. All excellent and served by very pleasant people.
Mike F . 2022-07-16
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We had breakfast twice while staying at Travelodge next door and each time was a pleasant experience. Very friendly staff, excellent service, perfect ambiance and the food was delicious.
982janetp . 2022-07-14
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We had been coming here for many years with no problems but lost the habit during lockdown. We were really looking forward to returning but had a very disappointing experience. The place hadn't changed much, and the menu was much as expected. Let's start with...
Peregrine W . 2022-07-02
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I and my family attend Billie's almost weekly and have never had a problem! On occasion we have been treated above and beyond that which the restaurant industry would call great service. I can't recommend them enough! As for there prices. Well I will say...
johnwE4883MY . 2022-06-02
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The place was an intersting place, with a variety of menu available, I thought it could do with a lot more flavours in the food. Bubble & Squeek was very ordinary. It was just liked mashed potatoes with a few veggies crushed in and under...
RiverPhoenix64 . 2022-05-01
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...simple to follow menu. The all day breakfast is value for money. This is a regular start to many of our stays at the Travelodge next door. The opening hours have been curtailed due to the significant drop in trade following Covid. That being said...
Stuart M . 2022-04-24
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Stopped off for breakfast on the way to a business meeting. Friendly staff, great menu and very good coffee. The service was quick and the breakfast was hit and very tasty. All in all , very good value for money.
MikeCatnap . 2022-04-08
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Took a friend & my partner to this place for a slap up, fantastic meal. Had to book as it was mother's day but well worth it. First time visit for our friend & 2nd visit for myself & my partner. From the 1st time...
33suzil . 2022-03-27
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At a friend’s suggestion met at Billy’s for breakfast. Amazingly busy but everyone seemed to be enjoying themselves - clearly a favourite place for people to gather. Staff really efficient and helpful. Good good and fantastic value. Cannot recommend highly enough.
3RDP . 2022-01-30
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After a long dog walk we were ravenous but as it was 1pm on a Sunday , lunch was the only option at many places . We stopped here along with lots of bikers but the dog was welcomed in and a cosy corner found...
Frenchfay . 2022-01-09
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Delicious food, piping hot: reasonable price and very good service. Clean and welcoming environment.
frankiegoodall . 2022-01-02
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I visited on the spur of the moment with my son on the way to Fishers Farm.It looked from the outside like a cafe which might just serve up standard food without making much of an effort....but it isn't. The lady at the front desk...
Martyn H . 2021-12-30
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I came with my friend for a birthday breakfast. The waitress seemed grumpy. I got the big breakfast which was good value for money, I should have gotten the small one as I couldn’t finish it! I found the bacon incredibly salty, and I didn’t...
154lidiap . 2021-12-09
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During the pandemic the owner of Billy's put a wonderful message on our local village Facebook page, offering to make food for the NHS workers. I am not one of those but was very touched by her kindness at what was such a difficult time...
Marie H . 2021-11-28
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We went here for breakfast as we stayed in the area at the weekend, all four of us enjoyed our breakfasts and the staff were very friendly. Don’t be put off by the location or exterior as the food is very good and we would...
judyhG5460YP . 2021-11-24
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Went for breakfast quite early on a Saturday (about 9:30am). Fairly busy when we arrived, but got a table without a problem. Our breakfasts were delicious. All cooked to order. The bubble and squeak could have done with more seasoning, but the sausages were absolutely...
OnAir34438407050 . 2021-10-23
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arrives at 3 knowing they closed at 4 so could enjoy a good value un rushed snack.. Local so been there before. Guests with me from USA . Due to broken equipment all that was avaiiable was 2 specials at £ 12. I decilne due...
N931VLmikeb . 2021-10-18
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We used this when staying at the Travelodge and much enjoyed the great variety they have for breakfast. Staff were friendly and the food was excellent. Love the pancake with blueberries, Greek yoghurt and honey!
Bertie65 . 2021-10-09
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Fantastic service from the fab Fran & her team at Billy’s today 😃 Amazing food to match the great service, Billy’s are always happy to adjust my meal so that I can enjoy it as I am someone with specific requirements. This way I enjoy...
Global22396317009 . 2021-09-27
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First time of visiting here very friendly staff fast service brilliant food very clean and tidy would highly recommend them
Y5643CXjackb . 2021-09-27
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With some mates, who were locals here. Good menu choice, the place next to a Travelodge was absolutely rammed busy for a Sunday morning, which says it all. Went for the Cowboy Breakfast, a dish of Steak, 2 Eggs and Chips, and it was absolutely...
DragonJones . 2021-09-19
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Wow what a lovely eatery. So much variety and big portions. So many breakfasts to choose from. Just right being next door to the Travel lodge
Patricia T . 2021-08-25
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We stayed in the adjacent Travel Lodge so looked forward to our breakfast to start the day. We were very surprised by the lengthy and varied breakfast menu, definitely something to suit all tastes especially the waffles which the children loved. Excellent fresh ground coffee...
Freedom499932 . 2021-08-23
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What a lovely place food was the best I have ever had thank you to ash the waitress/barmaid was very sweet attentive and funny lovely atmosphere open fire cosy spotless can’t wait to go back Debbie xjulian
105 Opinions
Botanica is good, in fact its food quality is better than good with some outstanding cooking from a talented team of chefs. The atmosphere is casual, with a lovely outside area that overlooks the downs on nice days. The menu is thoughtful and broken down in to small plates and large plates and is dairy and nut free. Sadly, the menu lacked a good description of the overall concept. If they want to be bold and lead with a dairy and nut free menu that is designed to be sustainable with lower carbon emission, why not shout about it! To have no description or introduction on the menu was a little odd. The open kitchen produced exciting flavors and textures that were well balanced, with perfectly cooked vegetables, fish and meat. Wine, as expected was expensive and service is added to your final bill. The staff here were fairly well trained, although lacked some passion, enthusiasm and warmth. The restaurant is comfortable with well-spaced tables, but didn’t live up to its name Botanica. I expected a wall of growing herbs or some living plants, not the plastic pots that decorated this space. A big plus was the menu is well suited for anyone with allergies including the notorious gluten free, and there are plenty of choices on the menu. Our only gripe was a dish labelled “Day boat” fish on the menu was sadly not as described. The fish served was a Mediterranean farmed Sea bream aka Dorarde Royal, but the chef claimed it was locally caught day boat (meaning wild caught on a small fishing boat). As one of our party works in the fish industry, he was able to confidently identify the fish, which was sadly not day boat wild black bream that is caught in the UK waters. It would have also been nice to know where the lamb and chicken came from. No mention of Organic, free range or a local farm where the lamb came from, which is what one would expect from a restaurant that is all about local and sustainable, and where food miles and production are important. Never the less, this did not distract from the overall high quality of food served, whether it was day boat or not, the fish was bloody tasty and that’s what really mattered. We would certainly go again and overall enjoyed the experience. Ps. Be warned, we took at tiny cake in for a birthday celebration (not to eat) but they were reluctant to bring it out saying they could not handle it if it had dairy and candles were against their no open flames policy. However they did bring out a small plate to say Happy birthday.