Based on 5.537 opinions finded in 3 websites
Based on 5.537 opinions finded in 3 websites
Opinions
Love this place! Never disappointed with my experience.
jessi abegglen . 2025-03-30
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Great quality food. Wonderful atmosphere. Friendly and attentive staff. Great value for money.
Dave Foster . 2025-03-18
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I love it here, always great staff and great food
Hazel Newman . 2025-03-14
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Beautiful food. Excellent, friendly service!
Nicky Barnes . 2025-03-13
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Chain restaurant - nice atmosphere for family, has vegan options. Serving staff were friendly
Andrea Williamson . 2025-03-12
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Top drawer in all respects. Food : vgc. Service: exceptional. Prices: high, but these days you get what you pay for.
Jim Dickson . 2025-03-07
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It's a trendy place, we felt a bit lost at first but breakfast was fine although a little pricey.
Wayne Harper . 2025-03-06
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Great service. Booked through Reef and the staff were very attentive. Had some fries, corn ribs and tropical lemonade and all were great. Perfect place for meeting clients too.
James Coughlan . 2025-03-02
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Nice breakfast but a little dry
Dean Baxter . 2025-02-26
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I brought my daughter and friends for her 11th birthday celebration. When booking the bookings system asked if it was a special occasion so I gave details, and they also gave the option to pre-order a 'big bang birthday brownie': "Earn some 'Brownie Points' and surprise your bestie, date or great aunt Susie with our big bang birthday Brownie", complete with pic of a Brownie with a sparkler stuck in it. When they took our dessert order I discretely reminded the waiter of our pre-ordered birthday Brownie, hoping my daughter wouldn't catch on to that. When desserts came, no Brownie came. When our server asked if that was everything I mentioned it again, and he said 'Oh, you mean the celebration Brownie?'. Waited another age and then an ordinary Brownie, identical to the one another guest had ordered from the dessert menu, was brought and plonked down unceremoniously on the table, at which point our guests caught on and we sang a quick happy birthday. I felt completely gaslit by the whole experience to be honest - I've returned to the website and checked my order and I had indeed ordered a birthday brownie. I didn't mention at the time as I didn't want to kick up a fuss and spoil my daughter's evening, but if you offer a special 'big bang birthday brownie' to order in advance you should at least stick a candle in it. Also, the food was mediocre and service very slow.
Mary L . 2025-02-23
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Enjoyed a fab meal at the York restaurant yesterday. It’s in a great location and the menu has something to suit most people. Our server was Alex and he was attentive and charming making the experience even more enjoyable.
Sarah Sykes . 2025-02-21
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My husband and I booked a table, lots of tables free but we were still made to wait in a stuffy corner. We were looking forward to eating at Bill’s but we were let down, with me being heavily pregnant and this was also meant to be a birthday meal, after we got sat down we were completely ignored by wait staff, other people served before us who were seated after us, wait staff checking themselves in the mirror or giggling instead of working, so in the end we left. Never going back.
Emma Stevenson . 2025-02-21
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We were sat on a table for 2 at the very far end, under a music speaker which was so loud we were literally SHOUTING at each other. We asked to be moved but our request was blocked by the unhelpful waiter who could only suggest to turn the music down. despite tables for 2 being free close by. In despair at the lack of customer service we re-located ourselves to a quieter table and picked our own food plates up along with cutlery and made ourselves comfortable. Then to add insult to abysmal service, a "service charge" was added onto our bill. Of course we asked for it to be removed because of the poor quality of a) food and b) customer service. Definitely won't be recommending or revisiting this establishment.
Denise Tomlinson . 2025-02-21
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Was very busy when we arrived but thankfully they could seat us. I had the chicken shawarma which was really good - I didn't like the pickled cabbage on the salad it came with, but that's personal preference. Husband had the buttermilk chicken and pancakes which he enjoyed. Reasonably priced for the quality of food. Quick service too.
Measha Smith . 2025-02-19
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Good atmosphere with good music. We came for brunch and was not disappointed. Meal portions was a good size. I had eggs Florentine which was nice but some flavours over powering. My partner has pancakes which he enjoyed with a golden latte and I had a oat latte. Our server Jade was fantastic and polite. Does student discount too which is a bonus.
Louise S . 2025-02-18
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Didn’t think it was very good! Food not that nice, smallish portions, not an extensive menu and expensive. Allergy management not very good either. Chose them based on their reviews on an allergy specialist website about being able to cater for this need and was more or less told by our server “we cannot guarantee” which is like playing Russian roulette with your life when you have a food allergy. Not much point having the filter for “contain” and “may contain” on your website if everything is a “may contain”. Would not return.
Britraveller . 2025-02-18
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AMAZING service by the lovely Lesley (hope that's spelt correctly), was attentive, me and my best friend went for a little lunch and became very happy on our bottles of Prosecco :). Everything we needed we got quickly and with a smile and good banter. would highly recommend the Prosecco and pancakes deal for duos or even more. will go again. The food was quick out of the kitchen and good. I would say the portions are a little smaller than anticipated with the price, but still good food.
Lucy N . 2025-02-15
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Everythink was amazing tonight but the service was 5star + by a waitress called Emily she was out of this world thank you for a great night the old guys miles and darren
darren rhodes . 2025-02-15
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Fabulous breakfast. Cooked to perfection staff very helpful and friendly. Well worth a visit
kevin may . 2025-02-15
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Restaurant was very busy and service exceptionally slow. It took over a hour for our main course to arrive and then one dish was not what we ordered. Food was lukewarm. Overall very disappointing and not what we have enjoyed on previous visits to Bills restaurants.
ianP866 . 2025-02-15
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This restaurant is I think one of the best in York The food was amazing and the service was really quick
Lucas Kerry . 2025-02-14
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Decided to try as our first experience was positive,waited 10 mins for a table even though it was half empty,ordered a breakfast to which came cold and it was cook to an inch of its life and the sea bass was just awful 😖. Wife also ordered a cappuccino which came cold,they put this in the microwave for me,bill came to 45 quid.i like value for money but that was awfull.
John Durkin . 2025-02-13
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Great place. Service was good, apart from the olives arriving at the same time as the starters, instead of before.
patricia densley . 2025-02-13
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£5 bottomless pancakes were good. A tiny bit dry tho
Dmitri Armitage . 2025-02-09
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Extremely disappointed to find a 12.5% service charge automatically added to the bill and to remove it, you must speak to a member of staff, thus creating embarrassment. Food was okay, but won't return due to the service charge.
B D . 2025-02-09
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Great good and great service. My steak was tender and cooked to perfection and my wife loved the fish pie. Really enjoyed our evening.
nasherbdb . 2025-02-09
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Really lovely staff who were welcoming and helpful; service was very quick, went at around 4pm on a Friday so was expecting to be busy but they were great!
Jodie Powell . 2025-02-07
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Great place to eat. And you can take your dog in with you too. Not that I have a dog, but they are welcome! 😁
Robert James . 2025-01-29
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Had a lovely Brunch, mushrooms and Poached Egg on Sourdough Bread. Had an immunity smoothy, fresh and lots of ginger. 10 out of 10
Nigel Mckee . 2025-01-27
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Everything great except dirty toilets!
a westwood . 2025-01-26
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Decent food, very expensive though. Small courses, 40 pounds for 2 burgers
Andreas . 2025-01-23
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Fantastic spot for a quick brekkie
Daniel Thomas . 2025-01-22
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Great breakfast selection and lovely staff. A great place to start the day in.
Susan . 2025-01-22
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Excellent food, bbq bourbon was probably the best burger i have ever eaten. Good for gluten free folk too
Mark Halsted . 2025-01-19
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Superb place for Breakfast. I enjoyed the Full English, Food delicious, good choice and service prompt. Thank you Bills at York!
Tony Manwaring . 2025-01-17
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Well personally I think most burgers when eaten out are over priced, but this wasn't too bad when you compare what you'd get in a Mac Donald's bag, and the superb quality you get here. I was working at the theatre, and had been living on sandwiches for the whole period, and yes technically a burger is a sandwich, it made a nice change.. some of the other food looked fantastic too.
Paul Hawkyard . 2025-01-15
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Food was good, although I have a bone to pick! We were only given the full 'expensive' brunch menu, I really fancied a bacon sarnie but only had full breakfast type options. Turns out there is another menu with cheaper things like bacon sandwiches on, which I only worked out when the folks on the next table were served bacon sandwiches. I reckon this was a conscious decision of the venue rather than server error. As a result I feel swindled and won't be returning, even though we are locals.
Paulyg . 2025-01-09
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The food is really good, chicken burgers are a must, and the shawarma’s are pretty tasty. The pancakes tower is a challenge but totally worth it. But the best thing about this place is the service, they were so kind and friendly, totally worth to try this place. Thank you again guys, you rock 🤘🏻 I’ll be back!
RLJ Master . 2025-01-07
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Delicious food, friendly staff and cost atmosphere.
Abigail Peckett . 2025-01-07
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Ordered egg royale and Korean fries which was good and the coconut latte was okay. This place is good for breakfast and brunch, however food took longer than 40 mins to come considering it wasn’t that busy at the time, and also didn’t like the fact that there was a service charge of 12.5% and a VAT on top of that!!
Fatima . 2024-12-31
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Lovely place, lovely atmosphere lovely staff. Visited in a party of ten, all seated fine and coffees ordered all lovely but then finished our coffee and then another 20 minute wait for breakfast order to arrive and when it did there was various things wrong and everybody's eggs were flat cold , shame really but will not put us off returning.
wayne gibson . 2024-12-29
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Went for breakfast which was good value and decent quality.
Andrew Rose . 2024-12-25
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Friendly staff and excellent food. Best to book in advance though especially at the weekend as gets busy. Back again, day before Christmas and again, staff and food still excellent 👌.
Christopher Pictor (Chris) . 2024-12-24
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The food never fails to disappoint and the service was great. Thank you so much
Steph . 2024-12-24
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Friendly staff and very helpful!!! We were celebrating a friend's birthday and the staff were very kind and helpful. Excellent food. The taste and quality of food is really good. Although some in our group were having disagreement regarding the value for money aspect of the food but I believe it was a decent quantity. Nice and cosy atmosphere.
Mohan Raj K . 2024-12-24
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Brilliant Bills My doggie Walter loves it ;) The humans enjoyed a very pleasant lunch too;)
Jen Smith . 2024-12-22
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Love this place. It's our go to when we go to York. Dirty Vegan Burgers are so tasty and juicy. Bill's Flower Pot are the best.
J Pas . 2024-12-21
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A real shame. Bill’s used to be great. Overpriced, overcooked, accountancy-driven formula. Disappointing.
Rob Wicks . 2024-12-18
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Delicious food well presented great atmosphere well worth the visit I can't have eaten it says other photo
Steve Emery . 2024-12-14
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Visited with 2 friends and our 7 month olds, and can’t speak higher of our server James. He went out of his way to ensure we had enough space, were able to enjoy our meals, and took the time to help carry 3 prams up and down the stairs. Unfortunately understanding and help like this isn’t always a given, so it was much appreciated. 😊
Emily Keavney . 2024-12-12
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Food is of a reliable standard, only reason it's not 5 is because it's not a WOW experience as such, but their dietary / allergen guidance is great! We all enjoyed our food.
a . 2024-12-11
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Excellent from start to finish, we didn't have a reservation but managed to get seated before the rain started. Thank you to Rhys for looking after us
Emma mck . 2024-12-07
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I had a really lovely meal with my friends here and our servers were absolutely fantastic. I had chicken and it was perfectly cooked and tasty. Our group was all over the place with people coming and ordering at different times and the wait staff were so nice about it. My very ditsy friend accidentally tipped 1p instead of £10 for the table and since it was online we couldn't change it. But thank you to the team for making our horrible rainy day so much nicer!!
Ruby George . 2024-12-06
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Ignored while waiting for a table despite being half empty. Serving staff bumped into my chair every time they walked past. Over an hour waiting for food after ordering. Butternut squash, avocado and poached egg on toast arrived as 2 poached eggs on a single slice of dry toast. They had the cheek to add 12.5% service charge. I complained, they accepted my complaint and cancelled the whole bill.
Roger . 2024-12-02
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This is a fairly balanced review. The food was delicious although I was missing black pudding from my breakfast which frankly is a crime. The next atrocity was my pot of tea, that took over an hour to arrive and I chased at least three times. Tea aside, the waitress was excellent
James Baker . 2024-11-30
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Great food, including a pretty extensive gluten free menu. Shabby chic decor with a good vibe. A great spot for lunch or dinner while shopping in York.
Jon&Ruth Fox . 2024-11-28
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Amazing! My husband and I just arrived to York and was looking for dinner. Bills is AMAZING! The food is awesome and the staff was more than kind and welcoming. They went above and beyond to make us happy! Even gave us a bottle of wine at the end, she had no clue we were here to celebrate our honeymoon! Thank you so much for making our night special! Can’t wait to come back for brunch.
Analaura Sferrazzo . 2024-11-26
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Good variety of food, mine was very tasty but stand out thing was the service. Everyone we met was polite, friendly and attentive but James in particular was brilliant. So helpful, kind and patient- left very impressed
Sarah Thomas . 2024-11-26
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We recently visited Bill's in York and were thoroughly impressed with the level of care and attention shown by the staff, especially when it came to accommodating our special allergy requests. We ordered poached eggs on sourdough with avocado twice, but for the second portion, we needed everything to be free of eggs, dairy, and nuts. The staff went above and beyond to ensure everything was prepared safely and to our satisfaction. We also had the Bill’s Full Breakfast twice, and it was absolutely delicious both times! The flavors were spot on, and the portions were generous. The team at Bill's really stood out for their attentiveness and professionalism, making sure every detail was perfect. It’s so refreshing to find a place that truly cares about their guests' needs. We’ll definitely be returning soon! Highly recommended for anyone visiting York. 🌟
Marc Schwarz . 2024-11-25
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Christmas work meal. Great service with attentive servers. Great food with allergies taken into account. Lovely atmosphere. Small thing - tables were tightly crammed in.
Kath Whitehead . 2024-11-23
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My experience at this establishment was rather questionable… Boy oh boy… where do I even begin? First of all, why were the fries so sticky!? (See pictures below) Me and the group were absolutely disgusted with the amount of sticky fries in clusters! Sometimes up to 8+ fries per cluster! Bro! Furthermore, the music was a bit too loud. Combined with a quiet waitress, the experience with the staff and overall feel for the place was severely reduced. Also, there was a homeless bloak right outside the restaurant… WHAT!? Not the best first impression… luckily it wasn’t too bad, because the homeless blud was supringsingly polite and friendly. It’s not all bad though! An INSANE life hack is that if you buy Bill’s Burger (NOT VEGAN!) you get completely FREE fries, instead of having to buy them. This is a secret Bill does NOT want you to know! Lastly, I want to speak on the wheelchair accessibility. There are no stairs here (thank god), so you would think it’s good for wheelers, right? NO! You should treat the wheelchair users with some respect! They are people too! My suggestion is to make the front door open both ways. It seems way too unintuitive for a handicapped bloak to even bother entering the premises. There is more to be said (ugly ahh roofs, the waiter took my food before I finished, uneven tables, rude names on vegan dishes to mock the vegans), but to keep my sanity intact, I think it’s best to end things here… Lots of improvements to be made here Bill, but I believe that you can do it. Don’t be sad about this review, but use it as inspiration for what the restaurant can aspire to be! I wish you nothing but the best of luck going forwards Bill!
Jakob Vik . 2024-11-22
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Typical bills chain restaurant if you want somewhere reliable. Service was awesome to be fair we were really looked after and the food was tasty. My friend had the chicken which was a little overcooked but still was good
Steph Walker . 2024-11-22
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Visited Bills for breakfast on my recent visit. All I can say is wow! I had the squash, feta and eggs on sourdough. It was delicious. I underestimated the size of the portion and it certainly set me up for the day. I made a new doggy friend. It's great to see York becoming a more dog friendly city. The staff were lovely but I dined solo and did find the staff quite standoffish. I wouldn't have said it was a particularly busy morning but the service did appear a little slower than I would have expected. Nonetheless, I enjoyed my dining experience and the decor brings a very welcoming atmosphere.
Sarah Barnes . 2024-11-20
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stopped off for breakfast whilst visiting York Christmas Market. lovely place, good menu and great service.
Mick Saunders . 2024-11-19
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The food was very over priced . Chicken shawarma and two cokes £41.50 When we came to pay the bill it was card only if we had known this before we ordered we would of gone else where . Apparently there's a notice but we didn't see it. Service charge is added on your bill which is appalling as we tip if the food and service is good. We heard the people on the table next to us complaining about the service charge .
Tracey Vayro . 2024-11-18
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If your feeling hungry don't have the fish pie. Not much fish or mash and it does not come with any veg. Mentioned to the waiter but no apology
Elaine Rose . 2024-11-16
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Stayed in York for a few days for my birthday and wanted to go somewhere for our evening meal. Booked a table online after reading reviews and we had our dog with us so we wanted somewhere that was dog friendly. Me and my partner shared crispy calamari and chicken and sesame dumplings to start then I had fish goujons with chips and my partner had burger and chips and we had a garlic and harissa flat bread to share. We preferred the starters to the mains. My partner had chocolate cheesecake for dessert. I had a banana colada to drink and my partner had a pale ale. Friendly staff, reasonably priced. Our only issue was we were offered water which didn’t come so we had to ask again and when it came it was warm. Would’ve been nice to have cold water to drink or put some ice in it.
Michelle Rizza . 2024-11-15
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Great meal and lovely service from Blen. We had a really positive experience and would visit again.
philippa dove . 2024-11-11
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Excellent breakfast, although slightly cold for the Eggs Royal. The traditional breakfast was lovely and the black pudding was really good. Cappuccinos were good and so we're the juices (although they did put in ice cubes to cool them down). The Staff were extremely welcoming and friendly.
Alan Dyer . 2024-11-11
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Lovely evening meal in unique surroundings. Polite and well informed staff, particularly the manager who served us. We'll be back when next In York.
Philip Ashton . 2024-11-10
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Bills is lovely for a lazy Sunday brunch. Great staff and jade was our waitress couldn't do enough. Many thanks will be back for breakfast next.
Neil Staffiere . 2024-11-10
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The food was bland and basic. Not worth the price. The only tasty dish was the Korean fries.
Jyoti Kaur . 2024-11-09
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A cracking stake with chips lovely peppercorn sauce and the slice of pumpkin pie well worth the visit 👍
Aaron Oxley . 2024-11-06
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After leaving a different restaurant after an awful experience we tried here and were seated straight away as a walk in on Saturday night, and what an incredible meal we had! Every staff member was so polite and reassuring that they could cater to my allergies. The food was absolutely delicious and the service was next level. We can’t wait to visit again next time we’re in York. Big thanks to Evie, who was super lovely and incredible at her job and the manager in the purple shirt was amazing.
Lizzie Porter . 2024-11-03
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The breakfast is fabulous. We have a couple of times now
Anne Marie Mothershaw . 2024-11-02
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Bills is always a good menu. Came here for brunch and it was a lovely start to the day.
Rebekah Burns . 2024-11-01
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Until you stop adding service charges to bills then you will only get one star. This isn’t America. We pay the menu price and a tip is optional. Service charges are just ridiculous and a cheap way to inflate the bill. The food was mediocre anyway so am not planning on returning.
Simon Collins . 2024-10-29
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Staff handled our allergy need with the correct level of attention, despite them being very busy. We were very impressed.
Martin W . 2024-10-29
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We booked a table for 4 for my Grandma’s birthday. We were sat down quickly at the table and ordered our drinks. The coke zeros came in the form of a warm can, so warm to the point the ice melted completely within a couple of minutes. The food was tasty but i wouldn’t say particularly good value, but i suppose that’s the coney street tax. We waited ages for our table to be cleared and to order a desert. This was a Sunday at 1300 and it was fairly busy.
Tony Metcalfe . 2024-10-29
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Casual atmosphere, a bit cramped, a lot of tables in a small space, friendly service, food is tasteless, lukewarm, not appetizing and has a poor price/performance ratio, like the whole restaurant.
Claudia Weber . 2024-10-29
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Polite staff and a nice place, but 40 minute wait for 2 breakfasts and scrambled eggs on toast is poor. Very expensive for the portion size too. ☹️☹️
Patrick . 2024-10-28
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We went as a family to Bill's for the first time at the weekend and the atmosphere was great. Varied selection of delicious items on the menu, speedy and attentive service. We are looking forward to going back the next time we visit York.
Claire C . 2024-10-28
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Absolutely fantastic food, exceptional service, definitely recommend the eggs Royal 👌
Mark Wardman . 2024-10-27
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Nice restaurant. Pleasant, efficient staff and good food.
Roger Quilliam . 2024-10-27
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Welcoming, friendly and efficient staff. Relaxed atmosphere. Great cocktails, and nice to see a range of veggie food - try the Garden Plate, yummy!
Karen S . 2024-10-26
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Very cool place, my chicken burger and flatbread were very boring and tasteless. My girlfriend’s beef burger was quite good however. They tried to sneak a 10£ service charge as well, and after being disappointed with my food, I found that a little outrageous. I’m very confident that I was just unlucky, as the place seems very cool.
Ben Clarke . 2024-10-25
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Very friendly, warm, and comfy restaurant . The staff were very accommodating with us wanting to chat with a drink before placing our lunch order ... Freshly prepared tasty food
Jan Crabtree . 2024-10-25
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Unbelievable gluten free pancakes, absolutely delicious and lots of other choices in the GF menu, had great service too.
Emily B . 2024-10-24
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The menu is a good selection of modern favourites and old classics. Especially recommended for the brunch menu.
Kevin Forster . 2024-10-24
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Great food and great service . Very friendly
Tahir Ghafoor . 2024-10-24
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Great food. But as always the food was the main event. Staff as always attentive and polite. Tom in particular was very helpful and patient when I was needing to open an app to get a code.
karl h . 2024-10-22
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Nice food, good place to eat with friends
Jayne Lang . 2024-10-22
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Great menu, great welcome, great service, dog friendly and affordable. Highly recommmend.
Martha Sowerby . 2024-10-21
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Really great atmosphere, topped off with some amazing food!
Nicole Grenier . 2024-10-21
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Date night on Saturday, even though the restaurant was full the service was fantastic! Food was outstanding as well. Really enjoyable visit.
Belle . 2024-10-21
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Bill's found on Coney Street, York. Offering a select £15 menu throughout Yorkshire Menu Week. Food inferior, staff very friendly, quick service. Simply not value for money, sorry. No atmosphere. A gifted experience, disappointing.
Annie Lambert . 2024-10-20
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Excellent veggie breakfast.so much on the plate. Set me up for the day 😁
Kieron Hughes . 2024-10-15
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We visited the restaurant during brunch. No queue. We ordered three traditional breakfast. Bacon was so dry and the portion is not in a decent size. Food was not good. Just didn’t worth the price. Approximately £50 for the food and drinks, at the same price I believe there are many other options. Do not recommend.
M L . 2024-10-15
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Lovely burger and fries. Service was friendly and quick.
Mat Metzner . 2024-10-09
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Good burgers , overpriced and the service charge is cheeky though.
Edward . 2024-10-04
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Nachos were bland and dry. Garlic bread was burnt. Very disappointing. Will not come back