Big Moe's Diner in Brent

Food was lovely and quick to arrive. We ordered 6x meals including the burgers, mac & cheese & wanted to order cheesy chips but found out the cheese was actually cheese sauce! Drinks were not the best. We ordered colas & lemonade but you can tell they were the cheap ones. Service was okay, but very minimum, also a service charge was added to the bill without being informed before payment. This is naughty, I would of happily paid a tip, if I thought the service was worth it and the food, but to be made to pay one is naughty and I will warn people of this, and I certainly learnt my lesson to ALWAYS see the bill first. If the service charge was not automatically added and there was more interaction from the staff to us, then it would have the full 5 stars. 100% 5* for food

Niyati is a very good waitress and friendly. Good service and great food.

Niyati was very kind, the food was good and quick service.

Had a very nice breakfast. Staff very welcoming and helpful in a comfortable setting.

Fabulous place, amazing breakfast sharing platter food was freshly cooked and delicious and lots of it! Great coffee. Staff were polite and friendly. Highly recommend this place for great food and service great atmosphere.

Niyati was amazing. Was soon helpful and very welcoming. Made my son's birthday very special

Niyati was super nice (: good food and nice shakes

Niyati was a pleasant waitress super friendly and smiley. Lovely service 😁

Niyati was superb and made my son feel very comfortable. 10/10

Great service, our English is terrible, but the service is a 10! Thank you! :) Niyati attendant

Pretty tragic restaurant in all honesty it felt like a frankie and bennys on a budget which is saying something. Food was mediocre at best, and couldn't even get a beer to hide the meh food, a dry restaurant which is wild!

It took 35 mins to get food and that’s after asking twice why it’s late. Usually their service is quick but may be a bad day/time when I visited.

We saw this place online looked brilliant took a drive to Wembley to see what it was about. We wasn’t seated so took it upon ourself to be seated. We couldn’t find a clean table was all dirty. Which I found abit odd. Eventually found one ordered the food the server taking the order looked like he was in a mood must of been having a bad day. The food wasn’t amazing wasn’t the worse I mean we refunded the garlic bread as it was undercooked and the cheese was really strong mature the prices aren’t bad though. Other than that was okay I mean not rushing back anytime soon

Thank to Niyati for her great service!

Lovely time with the family with authentic American burgers. Very nice atmosphere. Niyai was very nice. She spoiled my kid with many lollipops.

Deepa was amazing! Thank you for the hospitality

Good American themed diner, helpful staff food good

As an American, it was very lovely to eat at Big Moe's. Staff were friendly and polite. I had the Buffalo chicken sandwich. Very good.

Poor service. Had to queue. But some people got table service.

Food is very good. Our attendant Deepa is very helpful, professional, and polite.

Deepa was very helpful and delivered a good service

Not one to review much, if anything but feel everyone needs to know what a dreadful meal we had last night before the football match. Honestly I can’t express enough how bad it is. The food was small portion sizes, poor quality and worst of all incredibly costly! A table of 9 spent £200 in there and I can honestly say not one of the adults or kids enjoyed their food. I can’t even compare it to McDonald’s, even that would be better. You’d struggle to spend £80 in McDonald’s and you would get a sight lot more and it would taste a whole lot better. Service was quick and friendly although we were told we have an hour to eat and go due to the England V Albania at Wembley. The atmosphere I had no issues with although I’m looking around and can see others also pretty upset with the standards of food. I can’t see how this place is running honestly. Give me your worst American Diner / Fast food restaurant and I bet this is beneath that! I mentioned it to the manager and he was apologetic but couldn’t be quicker to serve the next plate of food to other customers so didn't get to see him again.

Banging! Chicken tenders were solid.

First thing I want to point out is that this is a Halal establishment so there is no alcohol or pork served here.and no no-halal options for people who do not believe in Halal or Kosher Slaughter. Second is the service, non-existent. This is meant to be an American Diner style resteraunt yet there is no friendly table service. I had to get up and order my own food and then...they had the absolute CHEECK to slap on a 12.5% service charge. I've been to real diners in America and the service in this place was an insult. Third is the pricing. It's way overpriced for what it is but if you go on an event day they jack the prices up by £3 and I have proof from their regular menu to an receipt from an event day. I ordered the Dinermite Burger, on the regular menu it's priced at £13.95 but when I went, it was £16.95. Fourth is the food. My burger tasted good but it was not worth the jacked up price of £16.95. 5 guys literally 2 minutes away is cheaper, better and I get to choose what goes in my burger. I won't be eating here again and neither will any of my friends and family. Ana absolute insult what a diner is meant to be.

Food was amazing ! Deepa was extremely helpful and really made the atmosphere here at the restaurant!

Great food lovely experience atmosphere was great and customer service was the best I recommend it to everyone

Everyone was soo nice and the food was great! Maliha noticed we were fasting and brought us some dates and water which was very thoughtful of her! ❤️‍🩹

Really nice food. I have trid lunch. Fantastic service by Miss Niyati

Niyati the server was really nice

Popped in on a whim, thoroughly pleasant experience

Great decor very friendly and well priced for the portion you get will come back again for sure

We were here in Wembley for a concert and were looking for a place that are different. I am really impressed with the food and we enjoyed them all very much. I would recommend Big Moe's if you are after something other than the chains. We ordered 14-hour smoked beef brisket and wing fest with sweet potato fries and chessy garlic bread. The food are tasty and the wings are crispy.

Amazing food! The decor and vibe was amazing. Had a real diner feel. And the staff were lovely :)

Went there for Iftar (dinner time) and had an iftar tray for everyone fasting. As for the main dish I had the 14 hr brisket which was perfect. I intend to try their burgers as they are the most favourite choice as it seems.

A terrible meal Avoid this place - After ordering our food we watched the food sitting under a light ready to be taken for 22 minutes whilst the server was standing next to it having a conversation with the kitchen staff. After all this time the food finally made it to our table and was cold. After challenging the sever she did not want to hear what we had to say and didn’t try to rectify the issue nor apologise to us. We then had to ask them to bring freshly made fries so that they weren’t cold. Same cost as five guys would have rather gone there instead. The food wasn’t great very basic with wings that tasted old. Avoid at all costs.

Not very busy at all, looks like an American diner but doesn't feel like one. Food was OK.

I had a reservation at the restaurant at 8 : 30 pm . I walked in the place , stating I have a reservation- the staff told it’s 9 30 pm and the restaurant is closed . I told it’s not 9 30 pm , it’s 8 30 pm could you please check the time properly.Thereafter they told we didn’t check the time properly , but still it’s closed !!! Attrocious customer service. When I explained that I had a confirmed reservation and that the listed closing time was between 9:30 and 10 PM, they simply said the kitchen was closed and refused to accommodate me. This is completely unacceptable. Being more atrocious , cancelling and sending me a cancellation at 8 42 pm after I had walked in and speaking to them . Heights of being cheeky .If a restaurant plans to close early, the responsible thing to do is to check the reservation list and inform customers in advance—not to let them arrive and then turn them away. Such poor customer service is a disgrace to the hospitality industry. After traveling specifically to dine there, this experience completely ruined the Sunday evening. If you are unwilling to serve customers, then stop taking online reservations. Absolute disappointment. Utter nonsense . Such a shame.

Had lunch here with kids, we were lured in by the decor and we were not disappointed. The food is freshly prepared, with great care for details that really fits the style. We loved it!

Very quick service and brilliant food it was hard to find but that was ok. They do very good burger’s. They do waffles and milkshakes which is good overall very nice American diner in Wembley.

Ive been here before, and while this time I had a deal on the drinks and a 20% vulture I felt the experiance was average at best. The mac n cheese was tolerable bur overloaded with so many crumb that the mac could hardly be savoured and every bite was a struggle, the onion ring while nice were a strange texture upon the mouth. The only highlight of the meal was the kinderbueno milkshake. Ultimately glad I didn't pay the full prices for all these items. The serve clay was ok tho the need to request my review with there names attached in the bill was a bit needy and over the top especially since I've not had this experiance the last 5 times I've been here. Ultimately I may return but only for a drink or so

Servers were incredibly rude, was still texting on his phone while i was trying to order. didn’t come over at all to seat us at a table because he was texting. The menu was changed and the prices were drastically different to when we looked previously. Really cool atmosphere and good music but really bad staff, shame he didn’t have a name tag so i could name him 🗣️‼️

Milkshakes were good, service was terrible and they changed the menu from the day before everything was nearly double the price we thought it was wouldn't recommend

Viss was fantastic her customer service is impeccable 👌

vish was so amazing quick service food came very quick

Clean restaurant, staff really go above and beyond. Food is diner you got to fancy it obviously but it is very tasty prices cheap

I ordered the chicken burger and both me and my 4 year old nephew had raw uncooked chicken! And the food was cold for all of us! We managed to get a full refund but I don’t recommend coming as it’s rushed and you only have a hour to sit and eat at the restaurant! Ridiculous!

The food was amazing! The staff were very hospitable and kind

No milkshakes available, so when I asked the manager for a complimentary bbq sauce to make up for not having coke or milkshake, I was rudely turned down. I wil not be returning

Happy with Food. Great food and service by deepa and clay

terrible service, took ages to be seated and then constantly ignored by servers. ordered the "cajun" chicken wings and mac and cheese and both were so bad we couldn't even eat it. complete waste of money

Fantastic food, the brisket was amazing. The bbq chicken was delicious nice and succulent. We will definitely be returning.

Lovely environment and delicious food.

Brilliant service from staff. Food brilliant.

boss man gave us lolis after, bro was a saint.

Nice delicious burgers. Fries made just nice. Cosy restaurant ambience. The family meals are surprisingly very reasonably priced. Will definitely come again if in the vicinity.

Deepa was great and the food was gorgeous

Great experience, Deepa was an amazing server and went above and beyond. There was also gluten free buns available which was amazing!

Food was delicious - brisket burger, mac & cheese and churros were my faves! Our server Deepta (sorry I'm not sure of the spelling) was very accommodating also :)

I love this diner! Even though it wasn't anything earth-shattering, it was exactly my taste! It's truly authentically American! The decor is nice, the selection is large and the food is delicious! There is a great vegetarian and vegan selection! We ordered several dishes and they were all absolutely delicious! The only negative point was the slow service, otherwise I thought it was absolutely GREAT!

She was awesome, she is also very very generous, She is so kind and helpful. She is soo pretty♥️, she was so slay and amazing 🤩 AND she gave us lollypops MWAH.she is so baddielicous

Great atmosphere, food was amazing and everything went very well, big thanks to Deepa for the amazing service!

Food was delicious and service that Deepa provided to us was on point 🙏 thanks for the experience

Deepa is amazing and her recommendations for food were really good. We loved the atmosphere!

The interior was very fun, perfect diner aesthetic. The staff were friendly and efficient. The food was brought quick, it was fresh, tasty and the portions were great.

Clean food, great service, theme is 10/10 - they support the right cause.

They serve the best cajun wings I’ve ever tasted 🤤

Fabulous find at Wembley Park great food super delicious staff where good and service with a smile will definitely be returning .

Nice place, nice 50s vibe, great food and milkshakes and nice staff

Clay was amazing! Despite being the only host/waiter, he managed to provide us with great hospitality and service! Food and atmosphere were great as well!

Food tasty just 2 bits of brisket in my brisket mac and cheese Soda float cream soda nice Clay was a very good waiter Thank you

Came here on a Friday for the first time and ordered two beef burgers, the Diner mite and fully loaded and one classic buttermilk chicken burger, we chose to upgrade all burgers to be doubled up as well as the fries as cheesy, sweet potato and onion rings. Also ordered a side of mac n cheese with brisket which took a while to be served. The beef in both burgers was very juicy and succulent, the brisket in the fully loaded burger was tender and perfectly made. The buttermilk chicken burger was substandard, with one of the chicken filets overcooked and overly crispy as a result. Both fries were tasty along with the onion rings. The mac n cheese with brisket wasn’t the best, while it was cheesy and saucy the taste was basic and lacked flavour. All in all, the beef burgers were a good shout and was enjoyed, but the classic buttermilk was a disappointment along with the Mac n cheese. Also, you are expected to go to the counter to order and pay upfront with service charge added, before any service has even been provided. They merely did the bare minimum of bringing the food & taking it away, nor did they ask how the food was in between. Glad we took it off, because the service was within the confines of the expected job description of waitstaff, very baffled that it is expected upfront.

Awful, not a diner, food just awful, what American diner servers turkey “bacon”.

One of the best service many thanks Deepa

Had an amazing time, received great service from Deepa. She gave excellent recommendations from the menu. Food was delicious!!!

amazing experience, i went there with my family of 6 and we were served at a table that we had reserved as soon as we walked through the door. the food came faster than expected despite our large amount of orders. the burgers we the best ive ever had, sooooo so delicious and so was the churros and everything else we ordered! the staff were really friendly and helpful, tending to all our orders. definitely recommend!!

Niyati was so helpful and friendly. Our 2 year old daughter loved how friendly she was and enjoyed running around the large restaurant. The food was amazing and we got the brisket burger and grilled cajun burger.

Niyati She was a waitress very kind and clay was also there , delicious food , not kosher

Amazing food and ambience. Loved the barbecue chicken. Special thanks to Deepa for serving us

Enjoyed a very satisfying evening meal at this traditional American diner! The menu was well designed and varied with good options. The place had a nice ambience with 50s Rock n Roll music playing. Our waitress Deepa was very friendly & had a lovely smile making us feel welcome! The food was served within 20 minutes and was of a very good standard - burgers freshly made and delicious churros to finish. Overall a very enjoyable dining experience!

Deepa was fantastic, service was quick. Food was delicious on both nights we visited, would highly recommend.

Went for breakfast and it was really disappointing; I had French Toast and it was really undercooked and raw/cold feeling on the inside. Tried to make myself eat it regardless as although we were the only people in there, all the staff were crowded together on the other side of the restaurant chatting. Whilst ordering they were friendly and kind. The coffee was good for the type of place that it is, the latte was made well. My partner had the breakfast waffle but the waffle was really dry - and it doesn't come with maple syrup but thankfully we ordered it extra but it turned out to be necessary. Ketchup and mayo was available. It was clean and tidy but the leather chairs were all really badly damaged and peeling under you which was quite uncomfortable. It wasn't a terrible experience in terms of atmosphere, the music was good and the decorations are cool, but with such a limited breakfast menu and considering we were the only customers in there for our entire stay it was disappointing that both of our meals were "meh" at best and a chore to finish at worst. We were interested in trying this place for dinner in the future as we live locally but have been really put off by this experience. There are other local cafes and diners I would strongly recommend above this one, as least for breakfast.

Deeps , was a wonderful waitress who was very kind didn’t ever get the order wrong and always had a smile on her face . She was lovely ti speak to and I would definitely come again .

Excellent burgers, the chicken garlic was delicious too The pleasant setting, the welcoming and smiling staff A huge thank you to the cooks who put so much love and passion into their dishes. Bravo for this exceptional work, we feel that everything is done with the heart Thanks twins 😍

Deepa was very kind and service was outstanding. See you again. Happy holidays

The lady name Depan was really nice n always ready to help if needed!!

Well looked after by Deepa. She is very helpful and kind

Deepa was lovely Thank you for your good service Deepa!

Great food, tastes really good👍🏻 The service was fantastic. Deepa was totally friendly and attentive 🫶🏻

Realy good food, nice atmosphere, nice service

Lovely meal and service the Duty Manager served us and is amazing. Definitely coming back!

Deepa was an amazing waitress. Brought the food out quick. Also asked us how we were.

Big portions! Thank you to Deepa for for great service.

Deepa is very kind, prompt, great service. We love burgers

Deeps was very nice and served very well. the food was good for value.

Thank you to Deepa for your service. Very helpful

Food is fantastic! Steak is perfectly cooked. Our server Clay is very good even hes alone at that time he never miss any services, hes accomodating, friendly and professional. I loved the experience and would love to come back again.

Food was great and Deepa's service exceptional

Deepa attended to us and we had good treatment

Deepa amazing service the customer and the food is very tasty

Everything was amazing. My server was Deepa, she was absolutely an angel, she made sure I was seated at a nice spot and that my food was perfect. Overall amazing experience.