Big John's Soho Road in Birmingham

Ordered a fish n chips, after waiting ages they hadn't even put my order through. No apologies, useless staff

Wouldn’t even give it a 1 star, wouldn’t even feed it to my cat it was disgusting

Sometimes the food is alright and sometimes it's not. Staff don't speak proper English had to repeat my order 3 times before they understood what I wanted.

Told this idiots not to undercook it they brought me raw pizza anyway when i called back they said they extra cooked it and didn’t give a shit

You average place with all the crackhead hanging outside! Lol no joke.

Instead of putting it as a meal I got charged separately. I feel robbed

It’s good Reasonable price But the area is not good

Tasteless cheap produce. The 6 inch pizza is getting smaller an the price gettibg higher .. bearly any customer service. VERY DISSAPOINTED! Waste if money.. I have more enjoyment from a 50 pence asda pizza

Basic set up. Staff turnaround is huge. Not the biggest big John menu.

The food was great, grilled chicken could have done with a bit more flavour.

Quality keeps getting worse all the time. I embarrass myself in front of my guests.

Food was very old chicken and chips were cold undercooked reheated some were previously burnt and reheated chicken was cooked was given to us old Soho Road Big Johns Branch needs to close down ASAP Handsworth needs to shut down

The food was Sooooo good I really enjoyed it!!!

Poor quality fish and chips standard has really dropped

Terrible excuse for food. Never again

Just Eat Good Delivery Service. Big John's Serve Delicious Meals. Thank You.

I recommend to never come here worst staff the staff member were very bad £30 for three people what outrageous prices

I usually order from this big John's, but from the Co operation st branch or the high gate branch. This is the first time I ordered from this branch, the soho Rd one. Even tho the food was on time I can't overlook the quality. I ordered a pizza (byo) which was cold and the base (the bread) tasted stale. the peri peri chicken was dry. I was disappointed. It cost me a whopping £28, which reduced to £18 something, as as there was offer of 40% off.

Definitely your moneys worth, with cost of living going up, Big Johns gave me a chicken panini and chips with a soft drink, that kept me full till the evening, thanks Big Johns for the Tasty Food and it only cost me £5

Delivery was in estimated delivery time . However, food came very cold we had to microwave it. I would not order on Just eat again. I will go and pick the food up from the shop myself. Food was not Big John's usual standard. It was a total let down.

The peri peri was soaked with too much lemon flavour

very nice fish and chips and mix donner and chips 😊

Very stingy with the salad in my Donna meat in pitta not worth what I payed for I had to hunt for the salad at the bottom rip off!!! ALSO IM SICK OF THEM DOING MY ORDER WRONG ONCE I ASKED FOR 1 VEGI AND 1 CHEESE AND TOMATO PIZZA THEY GAVE ME BOTH CHEESE AND TOMOATO IM NOT IMPRESSED IVE PAYED 50P FOR MAYO WHEN CLEARLY I ASKED FOR GARLIC MAYO GET YOURSELF NEW STAFF ALSO THEY DONT EVEN ADD SALT N VINEGAR ON THE CHIPS HOW DRY

I was disappointed that my kebab came without salad when it is supposed to 😕 . Food was good and delivered earlier than estimated.

Food was in quite poor quality. The chips were old and cold. Nothing was labeled so that we'd know which order is which. The lettuce in the fish burger was old and smelly. We asked for a can of Vimto and was given a can of Rubicon.

Got no vinegar on fish & chips as I requested. Ordered curry sauce & mushy peas, got 2 curry sauces instead. Fish was bland chips were hard. Donor meat was okay but chips were hard. Salad looked fresh but tomatoes tasted nasty 🤢 Donor in naan was cold. Strange because all the other food was hot. Free hot wings were tiny and had nasty smell. Big John's put more effort into their cardboard packaging than the food 😆

Average quality not worth the price

Disappointed this time, food was cold, tasteless and looked old. Some took no care of the order. Fresh well prepared peri peri chicken should not be dry and tasteless. Will have to find another place if this happens again.

food was lovely hot & freshly made good portion sizes was tasty on time have orderd several different dishes and meals all good 100% recommended 😀 😋 👍

I didn’t get everything I had ordered. I selected to have salt and vinegar on my order and I had also selected I wanted a curry sauce and did not get any of these selections.

really disappointed my whole friend is unhappy about your pizza and i gave eidi as your pizza and your is really disappointed us and me first and last. sorry to say

Fish and Chips for £10 Disgusting food definitely the worst Big johns that I have ever visited no positives at all dirty floor rude staff especially the guy with pink cheeks he is lucky that I had my nephew with me the way he spoke to me I would have chinned him.

Very poor that food should never been sent out waste of money

Definitely the only Big John's worth going to. Food fresh and hot. delivery always on point. Driver always nice. delivered in time for iftar.

Tasty donna burger lovely service.

Yummy chicken donna nan fresh has always.

It’s been second time they send old chicken kebabs

Complaint re this order! 23.3.24 I had a £15 online voucher Food was OK, usual Big John's average quality. It was cheap quality food, bit tough! THE 6 piece chicken nuggets & CHIPS went cold FAST and HARDENED UP so quickly! Just had fillings, teeth needed SOME softer chips! The chips were hard and dry! I had a £15 online voucher and it wasn't used because I had already used a £7 money off voucher, so I had to pay cash when the driver arrived! Bit annoying, I needed to use that £15! Complaint to Just customer service was rudely dismissed by a online chat person Sarah. She said I couldn't use the £7 off voucher and MY own £15 online credit AT THE SAME TIME! Where on your website does it say that I can't use a online coupon and my OWN MONEY credit at the same time? And that Sarah was dismissive! Lots of people use coupons & vouchers, you should TELL people! Like when you had the online Spin the Wheel competition, I didn't KNOW there was a Competition! Until I noticed my emails! Just Eat you need to Update your online Q & A info! That I cannot use my own £15 credit is outrageous! It's MY MONEY! FIX UP, Just Eat! And on my previous order in Jan 2024 to Charlie's Kebabs, one of the 2 pizzas 🍕 was PLAIN cheese, no toppings! I never heard anything from Just Eat about that, either! It's my credit, I should be able to use my own credit if I want to! I just wanted to treat us after a hard week, my kitten went missing 😢!

beautiful keep up the good work

The chips where cold and did not get the drink I ordered rang the shop said they would send drivers back with drink but did not

I always order my food online through uber eats or Deliveroo so I won’t comment on the delivery as big johns only provide the food. I always order a veg pizza and I’ve never been let down. They top up the pizza well - plenty of toppings, it always tastes fresh and is delivered hot. I don’t recommend the onion rings - they taste mushy. Mozzarella sticks are nice. Not a fan of the chips. Only been into the place once to collect, it was clean and staff were friendly.

Great food welcoming staff and all

2nd time in a row the food hasnt turned up at all!

Chips were not fresh and was just about warm

Two of the main items missing. I call the restaurant, it took 15 minutes of talking for my two pittas to be redelivered and they said 20 minutes for it to be redelivered, it arrived all mushy and with not what we ordered. Then I complained to Just Eats and they wanted to refund me £19(the only option available if you wanted to complain). I get a call at 7pm from their head quarters from a man yelling at me, and not even trying to talk to me nicely, claiming that I had refunded the whole meal and that it was my fault that it got delivered “twice”. The driver was nice but their headquarter staff are absolutely mean. Bad food and bad staff. Don’t order from here unless you want to get shouted at by a grown man.

WOW. What a munch man. Food is on point! ☝️😀

Food was cold. Restaurant was just 3 mint by driver to my home but it took 1 hour. Disappointed me a lot

Food was cold again which is pretty normal with big John orders. However after eating the food today I have a really bad belly ache. The chips tasted old and were very cold, the burger was floppy and drenched in mayo. I’m really disappointed with my order today.

food turned up stone cold asked just eat for refund not the 1st time either

This branch is no good, food is always cold on delivery and rude customer service.

Chips weren’t acceptable, not edible, fully rotten, fresh chips was sent out after, but shocking that a big company sent this in 1st place

Extremely disappointed, very rude customer service. The order was on delivery for around 50/60 mins. Arrived freezing cold, this has haooened 2nd time, I let it go for the firdt time but this time it was not even eatable... There is no point calling the number, extremely rude behaviour. The person needs to be put on training to learn some customer service skills. Request Raised to JustEat for refund!

The chips were stale unfortunately.

Well food was just about warm! The chicken we ordered was wrong and the delivery driver hadn’t got a clue!

Driver turned up at the wrong address at first. Food was not even warm to say the least. Was not happy with my order at all. Really not a pleasant experience

Can I get a refund on the items they were cold

Cold food tonight disappointing tonight.

Food wasn't satisfactory- soaked in sauces. Salad was fresh. Chips were very dry and cold on arrival.

Luke warm food, driver couldn't find house

Did no one tell the delivery driver he's meant to deliver to my door and not call me so I can go pick up my food from his car ?

The ap said it had been delivered after 30 minutes , spoke to customer services twice and told its on way and await a call from delivery driver .still waiting after 2hours

I have never ordered pizza before from her, the topping was bunt and tough. It was nice when I peeled it off though !

Done the job, nice one.. thanks

There was a glitch on but food nice way over priced

Over priced and low quality food

I will never ever buy a food or anything from there look at the food and chips

They was very rude and I had to wait for my order to be re delivered and the food was Cold not happy

Food is good but service is not, a few times my order has had items missing and Just Eat have been good and refunded me but this time I made the mistake of paying by cash and item was missing from my order and when I phoned restaurant the manager wouldn’t refund me or give me the item that was missing and practically accused me of lying. Very Bad Service. Will Not be Ordering from there again

I am not happy with chicken Kebab with naan and chicken wrap and burn cheese burger. Not delicious 😕 I am disappointed it. No spicy chicken Kebab naan & wrap. I was try my sauce spicy and not working.

We enjoyed the full meal thank you 😊

Food This time was hot and quality was excellent 👍

Food was ok, fast service and clean

The food was stale. The chips seemed they were old. The fried chicken was dry and looked old. The donner kebab had no salad, sauce, the donner meat was stale and was hard to chew. The chicken donner seemed hard and dry. The pitta bread was stale, it was crumbling, when went to bite, it was so hard unable to bite or eat. Had to throw the food away. Waste of food and money.

Not good cold inedible food. Waited well past the delivery time. Very disappointed that they sent out horrible dried up food

As usual it was a beautiful dinner cooked and prepared to perfection the delivery was also smooth so ty big John's and thank you delivery driver

Too much ketchup and burger sauce ,didn't ask for mayonnaise but was on it sadly ...burger very tasty and the chips lush 😋

Delivery man was on point and respectful

Chicken was too dry. Eat and drink all you can afford but when push comes to shove and you need to pee you'll be stuck looking for where to go.

Pizza was abit plain but tastes good, fries were abit less salty, prics used to be cheap and now is expensive, Big Johns should've improved abit more, but this place is okay to eat, milkshake is really tasty

forgot about a part of my order, the pepsi:/

The chips where absolutely horrible and tasted off, had a after smell and taste very fishy! Went straight in the bin!

Chips weren’t very fresh but the kebab and pizza was quite nice

No salt and vinegar in the chips, even though I asked for it. Also spring onions were added even though I said I didn’t want any

This restaurant's concept of time is as loose as a noodle in a boiling pot. Ordering from them through Just Eat is like signing up for an impromptu lesson in patience. It's as if they've mistaken "food delivery" for "time travel," consistently arriving so late that I half-expect my meal to come with a side of apologies from ancient civilizations. I've spent more time watching the clock tick away than I have chewing their lackluster offerings. If tardiness were a dish, this place would deserve a Michelin star, but unfortunately, it's their only feat worthy of recognitio

Chicken was amazing 😋Thank you🙏regardless of what 😊 I love your 🥘

The chicken is off,smells weird please come get it we can’t eat it.The side is fine

I did order chicken kebab in nann but received chicken kebab on chips not a happy bunny

Soho Rd Big Johns the food is always good and hot

Food is not good and expensive 😕

Good customer service , Burger and wings were awful. Not as same as the other branch.

The Margherita pizza was horrible it was so cheesy that the pizza tasted salty, salty to the point where it was inedible, So cheesy that the children and adults where left chewing it as it was gum! it the worst pizza we have ever tasted or seen. What a waste as it went into the bin! luckily I had ordered nuggets and chips which the children ate.

Had an deliveroo order to pick up at 23:30 they didn't made and asked me to cancel when i said it's your job to call deliveroo to cancel they said ok and started laughing while i left. Cheap labour

The delivery driver bought me just the chips No meat

It was my first time ordering food from Big John's takeaway, and I am happy with the food I ordered.

Ordered chicken kebabs in the nan waited and waited twice to ask then order ready but didn't enjoy it. It could be better

Big John's Soho Rd a big order! Consisted of the £4 chicken nuggets and chips, Healthy meal deals bundle of £11.49 of and and half Peri Peri chicken and Hot wings. The food was on good size large portions. The garlic bread was like a small 4in pizza fast! It was fast delivery and good portions. But the order was messy, would preferred labels on the different chicken orders. Some of the chicken tasted dry, like it was kept hot for a while, it didn't taste fresh. Bit bland seasoning. The mozzarella sticks were processed and tasteless. Average. Chips were thick and a tad greasy! 5/10. 26.7.23

Good place on busy soho road Serves Halal

The southern fried chicken is amazing. Way better than KFC! The cheese burgers are also so tasty. Always great service too. I love the fact that if you order on the app you get 20% off.

Food was still warm, naan bread were not fresh however everything else was fine

Amazing customer service and food. Food was well cooked, fresh and sooooo tasty. Really enjoyed the desserts too. Will come back again!!! 🤩🤩🤩