Pizza Perfect in Birmingham

1) Barely any toppings 2) sauces missed from order, and was not delivered after I called again 3) Fries were not cooked properly. 4) They also charged me for 2 drinks which I did not ask for. 5) was charged extra for delivery even though it’s meant to be free 6) tip was given - on top of all that they said my complaint was unreasonable for a partial refund and to not come back again. Apart from that, top customer service.

Ordered off uber eats. They are named perfect dessert. DO NOT buy. I ordered milk cakes. You will get a slab of dried cake. No milk. No chocolate sauce as stated. Its a sham, far from perfect.

Est delivery was 830 850 arrived 9 20 and over cooked cookie dough

I expected the milkshakes to have pieces of brownies and more presentable but the overall taste was disappointing so nobody enjoyed it

We ordered two pizzas from perfect pizza and although they arrived as per the delivery time given, both pizzas were lacking toppings. The pizza perfect special had a few pieces of chicken scattered here and there.. when I say a few I mean like 2/3 tiny pieces and the rest were just full of vegetables.. there was no sign of any mincemeat at all. The second pizza was supposed to be chicken and seekh kebab but there was only 2 small pieces of seekh kebab on 2 separate slices and a few tiny slices of chicken and just topped up with veg and lots of jalapeños. This was the first time we ordered and I'm shocked at the service.. we paid for chicken, mincemeat and seekh kebabs but instead just got sent 2 veggie pizzas Nive I'm very sorry that you've had this experience. Are you able to provide me with photographic proof of the pizza we will speak to the store and get this sorted for you. we were fasting as you can appreciate and the kids were looking forward to the pizzas

driver explained his only one working

I ordered chicken and the chicken was all red inside with blood and their fries are alright not that good please shut down worst takeaway ever rather go to Uk Fried

lovely desserts, I also had the cherry mocktail- absolutely delicious.

Rubbish business, can’t even find my house on a street. People answering the phones need to go an a customer service course. It’s delivered then hung up! Driver called me back, couldn’t answer what colour my door was or if there were any cars outside. Then confirmed he’d delivered to the wrong house. I would definitely recommend you pick another shop. This one is rubbish

I had great experience lovely food price are great love to try again

promt delivery,great quality food andte staff are great too.love the delivery people too as very friendly.definately recommend.big thumbs up

I ordered a lamb kebab in pitta and when it was delivered they had gave me chicken tikka instead of doner meat. I phoned them and they said they had ran out of lamb and sent chicken. When I told them i don't like the chicken tikka they offered me another meal amlnd they would deliver it. And they asked me to keep the kebab meat to give back to them. Well I've been waiting over and hour for my replacement meal and still no sign of it. Never again am I ordering from here.

I ordered a much box and got a chicken fillet burger that was pink in the inside. Chicken wings that were also pink. The kebab was slimy and chewy and the cheesy chips were stone cold. This is disgusting I will not be eating from here ever again.

We had a pizza which was good. Also we order a milk shake which was pre made my kids didn't have it because it was sticky.

Doughnuts was not fresh sorry to say that I’m very disappoint my food is don’t like I request you to keep your food fresh. I thought your food would be good but I didn't like it at all and your delivery service was also very late and not on time.

Order 10 pc chicken popcorn and chips and the chicken was small little crumbs.no chillie or mayo and the wasn’t the best smelling.

Sprinkle cake was just a sponge cake no icing or sprinkles on the cake. The strawberry milk cake suppose to have strawberry and strawberry sauce, it has one chopped up strawberry on it and no strawberry sauce .

I recently purchased a pizza deal, but the pizza dough seemed ready-made from a local supermarket and was topped with ingredients. It wasn't even cooked properly. I noticed a very unhygienic environment with no use of gloves, etc. I will never buy again from this pizza shop.

Food was cold when it arrived, food was late, didn’t taste great either

Excellent service. Great food. Recommended

Before ordering it said it would take 25-45 mins. It has taken an hour and a half. No time to eat it due to it being so late.

food was okay but delivery was awful way over an hour

I always order from here I ordered 4 pizzas last night for delivery for my son and his mates for his birthday I phoned and ordered due to 1 of the kids only likes chicken and ham only firstly it was frustrating that the caller cudnt take the order and had to keep going over the order so after I put the phone bk I rephoned to double check the order was correct it was untill it was delivered there was 1 pizza gone and not the right 1s that came I phoned to say I least wanted my missing pizza as its buy 1 get 1 free the man was really rude and told me I was charged for 3 so how if its buy 1 get 1 free not only my order wasn't right I was missing 1 and the rude man wasn't very helpful in anyway said he will talk to the manager and call me bk this has happened il will b contacting u again and if I can't get answers I will come in the shop till this is corrected

have never had this problem before.usually on time and food is usually great.

Ordered a cookie dough, bubblegum milkshake and a strawberry virgin mojito . Cookie dough was cold, the milkshake didn’t have much taste and not thick at all, it was like water , I wouldn’t really order again from here

Ordered 4 doughnuts, 1 kinder bueno milkshake & a ferrero milk cake. Milk cake didn’t turn up came as a milkshake instead. Whilst drinking the kinder bueno milkshake nearly choked on a plastic piece of wrapper.

We walked in, the smell of the food was lovely, the guy behind the counter sneezed into his hands, wiped them on his jumper and stood there, no intention of washing them..we left without ordering, shame really cus food looked and smelled ace.

Waited over an hour for delivery to have the worst meal ever. Cakes were frozen. Waffle was gooey like a pizza. Cookie dough was tiny and tasted like cardboard. Genuinely disgusted. The location doesn't even exist

ask for custard on choc cake but got it on sprinkle instead

Told me the only cookie dough in stock was red velvet out of 15 options…. Then arrived late when it was already marked as delivered

Wrong cake sent wrong ice cream sent and the ice cream we did receive tastes horrible

Ordered strawberry croff which was supossed to be 2 croissants. instead I got a waffle cut in half with Strawberry juice covering it and leaves still attached to the strawberry pieces. Terrible

Got most of my order wrong and the cookie was burnt, was so gutted as was really looking forward to this

shocking quality, hardly any topping on waffles and only half cup of milkshake. 1st time and last time using.

lovely friendly delivery driver and the deserts are simply delicious 😋 YUMMY has to be in capitals!!

a bit 50/50 here, food can taste good at times, price is a bit expensive for what you get, staff are nice and friendly but wait times for food while waiting in the shop is long just for chicken and chips that's with the chicken already made

very freshly cooked tasty waffles will forgive being late for bring so tasty and well presented and very friendly driver

Missing items found hair in food so be aware when you order they have got some food safety issues that need addressing

Food was cold. Wrong milkshakes turned up. Not worth the money.

The food arrived 1.5 hours after ordering it, I had to chase the restaurant who said the driver had just left, as the status on the just eat App had changed to delivered, some of the food was lukewarm warm, won’t be ordering from here again.

i have ordered from here on many occasions and now feel it right to leave a review: I Always receive a good service from this eatery. the driver is Always pleasant and friendly too.

Far from perfect. 2x pizza and fries arrived cold. Hardly no topping on the chicken pizza.pizza is dry. 20 quid in the bin

I have ordered from here on more than one occasion. Good customer service. driver friendly and trusting. no faults.

The milkshake had a crack in the cup

Absolutely disgusting don't waste your money

Ordered the family deal 2 the pizzas were great really nice Only issues i have the chicken was pink inside Ordered x2 millshakes never turned up ya man in shop kept telling me he sending them out and nothing going through just eat for a refund on the milk shakes based on that alone and ya man in shop talking wet to me i wont order from here again

Will never eat from there again the chicken is always bloody in the middle, took chicken back so many times got refund but told them each time I went back there that the chicken was not fully cooked got to the point that they were not listening to me, and always look at you like you getting on there nerves, so I started taking pics of the inside of the chicken that was not cooked and showed them and still they seemed like they didn't care, so have took it further with food hygiene people, and have had a response from them, don't know how the shop is still open after looking at the other reviews I have read on here, worst food shop ever, even pizzas are nasty tasteless, never again.

Milkshakes wasn’t even the milkshakes we wanted and tasted soo weird like the milk was over dated. One off the worst milkshakes we had and very disappointing.

I ordered a chicken burger meal with drink kids chicken nugget meal pepperoni pizza and got another one free they got the first order wrong forgot the chicken burger meal and the correct pizzas.. They gave us 2 spicy chicken and sweetcorn pizzas I phoned them back up they said they will give me the correct pizzas and burger meal waited over 2 hours for pizzas to arrive and only brought one out so was still short of a pizza phoned them back up he said he has the recording on what we ordered I tried to explain to him what we had ordered all the man kept doing was shouting Down the phone saying they are closing soon so will give me discount next time I go the shop and order the chicken nuggets was cold and hard and the chips was cold and thick with grease they gave us the burger but without chips and drink so I have 2 children now who have had to wait for there dinners and didn't get food they wanted. This place needs to be shut down!

Drink order was wrong but driver kindly fixed this by getting the right drink

Amazing service from the staff Very polite driver and desserts are also always banging Thank you for the freebies will be ordering again soon

Very nice food, but please restaurant, make some more options for waffles and do some sundaes ☺️

Food is ok but delivery driver on my last order was rude and put me off ordering again

Pizza was try with hardly any topping and no sauces were given and the price em was typical of this area so was expecting a good service but was disappointed instead. Won’t order from them again

Ordered food at 17:47 food was delivered at 19:00 items were missing 1 katalama £2:49 arrived 1 garlic bread with cheese £5.49 arrived 1 snack packs 2.99 arrived +no sauce arrived + beans £0.80 missing +BBq £0.30 missing 1 anytime offer £8.49 Caribbean pizza: 10" regular + BBQ base £0.50 arrived + Stuffed Crust with Cheese £1:00 arrived Tango apple arrived Total 22.06 £1.10 robbed from me as the restaurant wouldn't send me the items out after calling 5 times I got the same reply I released on the 6th call they were messing me about and I said I'm recording them saying that they would send them out I was not recording I just said it to see what they would do and they immediately put the phone down. I don't want anybody to go through this again like I did so if you read this you may have dodged a bullet I could of got a refund from other places this restaurant asked me to call back for the next order to buy more from them with a freebie with out proper process they would not give a freebie because by the time I want food from perfect pizza they would pass it off as I don't know what you're talking about

Saleem is always very friendly almost like family Pizza perfect is always a happy environment and always striving to keep customers coming back Not often it occurs but Any problems always corrected and the staff are always happy to see regulars

THEY SELL RAW FOOD. AVOID AT ALL COSTS!!!! ORDERED WINGS FOR MY 5 YEAR OLD SISTER AND THEY WERE ALL RAW.

Ordered a large Fries got a small. Phoned them and they sent out another portion which were soggy and tasteless. Just eat website has either glitched or their webpage on just eat website needs amending as I ordered a meal on a meal and the website did not add it to the total. The customer service in this place is disgusting. Will not order from here again.

Chicken was dirty and red not cooked

Ordered food from here and it was absolutely disscusting when spoke to the manager he was very rude had loads of attitude and laughing down the phone and when I called about my complaints they called back 45 minutes later would not advise anyone to eat from this place

Ordered 2 pizzas from here for the first time, which turns out to be the last time. Pizzas taste like they have been in the oven for 3 minutes, the pizza base isn't cooked properly, the toppings taste like they have been put on after the pizzas have come out the oven. If it had been cooked for the proper length of time it might of been ok, The only perfect thing about this place, will be there gas bill. Top tip to the owners..... when you turn the gas on, you need to ignite it and get the oven to the correct temperature, leave the microwave alone. You get 1/10, and that's for the pizza box which tasted better than your pizza 🍕

Last time I ordered pizza large size Then give me medium-sized pizza.Be careful folks.

I received a leaflet detailing 'buy one get one free'offers with free delivery. I cou;dn't get the extra free pizza on the website and they said just add it in the comments box. I did this. I placed the order on line which added a delivery charge. I phoned them and they said they would refund it. Then they called me ( when I was out) I called back to be told my order wasn't in the buy one get one free offer even though I had clicked on buy one get one free to order it. They refused any discount, refused to send the extra pizza and repeatedly called me 'darling@ throughout the call. I haven't had the food yet - but the website, and customer service is awful

discusting. paid £5 for a chicken strip wrap with 3 small pieces of chicken with a few slivers of lettuce. not worth the money. also ordered mixed kebab with salad and yet again few slivers of lettuce no onion tomatoes or cumcumber. .prices need to be amended. overpriced for the value and quality of food.

ordered chicken and chips and took nearly 2 hours to receive them, all the chicken was old and greasy obviously refried from like 3 days ago, called the guy up and he claimed that he told me it would be a 20 min wait for fresh chicken but he did not at all, imagine lying to customers 💀 proper joke. and he said he'll give us a free pizza, got the pizza delivered and the pizza tasted 3 days old aswell🤢🤢🤣🤣🤣😬😬, joke of a takeaway, if u can't run the shop properly just close down. This isnt the first time you've messed up my food it's happened on another occasion when I ordered baguettes and u said there are none left like 3 hours after I ordered. No wonder u have more 1 star reviews than 4 or 5 stars, joke

Ordered large donner neat and fries hot n spicy chicken wings and fries omg how disgusting can you get. Think they would have learnt from the 1 star they recieved after environmental health visited this year after the mould on the food. So the chicken has arrived that hard and black you can smash a window quite literally. The donner meat was 3 barley cooked strands and the fries dripping in grease. Please avoid on all levels not worth the money you pay, utterly shocking and rotten

Will never order from here again ordered masala fish on my pizza got tuna chips are dry onion rings were soft and disgusting infact they was that bad we put them in the bin and order came about 8 mins late

Its nice when you don't have any other options

this places is disgusting food came cold n tasted sweet asked for salad on the burger with chilli and never recieved it tasted vile

Hi this is my 3rd time im ordering xl pizza i request for thick pizza base but still they send me very thin base because they using medium size pizza base for xl pizza all the time making excuses its fresh dough if it is dough fresh the pizza weight should be perfect i won't be order again

After reading reviews i cancelled my order i dont want no hairs in my thanks .but no thanks . Think ill stick to shops i know

Lovely pizza staff really friendly service is also very good

I ordered a portion of chicken niblets chips and pizza and on eating the chicken, I felt something tangling between my teeth. When I managed to remove it, it was a long piece of hair I removed. I felt so sick afterwards and could not finish the food. I rang them immediately and told them what I found and instead of acknowledging it, they offered to give me a discount or bring me more food. I have taken photographs of this as I could not believe the long piece of hair I found fried up with the chicken, as it was not immediately visible. This experience has put me off buying take away altogether.

Waited over 3 hours for my food then the man tried to argue with me about the time my chips were stone cold and had mould on the sides,my pizza was stone cold and had onions and mushrooms on it when I didn’t request them and he continued to argue with me and refused to give me a refund never going here again worst place ever!!

More than 2 hours for a pizza! Disgusting!

It's good place to eat food good.

Nothing perfect about this place we ordered a panini it came as a baguette I wanted cheese and tomato on it could taste onions on it... chips were cold I asked for coleslaw I got beans 😡 will never order again

really greesy disgusting chicken but rst of the food is okay and the guys never give you sauce

Worste food ive ever orderd!! Do not waste your money on this wouldnt even feed it my dog its vile! Definitely wont be ordering again

Good customers services Food ok

Nice and good food and friendly staff

Excelente opción preparada en frente de usted y mucha fresca de chips de Base y carne y ensalada de col y bebida fría

I have ordered 4 Pizzas I got told it was 24 on the website and 32 on the phone then changed it to 25 when it came the other 3 pizzas was fine the one pizza was full of hair I called them up informed them they called me a liar and was being rude on the phone and tried say everyone who works their are bold even tho there is a women with long hair working their I highly suggest not to order from this place as the food wasn’t up to the standards we thought !!

First of all we found hair in our pizza, we called the restaurant back and they called us liars and were very unprofessional. They claimed that all their staff were ‘bold headed’ which is a lie because I’ve been into the restaurant before and a woman with long hair works there. They are very unprofessional and rude. I would not recommend ordering from here!!

, I made a order at 10:30 at pizza perfectcastle Bromwich, firstly when my order was delivered the man at the door knocked the door very loudly and there was kids at home sleeping For school tomorrow, my order wasn’t right I ordered 2 pizzas ,garlic bread ,2 Fries and dips I only received the pizza and a small fries and 2 dips that Wasnt correct. also when I got the pizza they were given upside down for the cheese to be at the top of the box and when I went to the fries there was hair I do not think this is acceptable at all and I think it is hirely disgusting I will never be ordering from there again and personally should have a refund for the inconvenience.

A menudo ordeno desde aquí sin ningún problema, esta vez el pedido parcial fue incorrecto, llamé por teléfono al restaurante, el hombre que me atendió fue muy útil y me ofreció un 10% de descuento en mi próximo pedido, gracias pizza perfecta sigan con el buen trabajo

Food is very nice but the area sucks

Perfect Pizza? More like perfect diarea! Pizza is bland, dry and comes with a side order of mohammed's pubes. Chicken is discusting and looks more like a dead dog they butchered out back. Chips are them cheap frozen chips you buy from tesco. The store itself is a dump and full of damp. Know dowt has rats and are more concerned about get that mad dolla instead of avoiding health warnings. Stick with what you know unless you want ebola or pubes in your teeth.

Cheap prices do not effect the quality

Tomamos una pizza con papas fritas hawaian habituales. Las patatas fritas no estaban calientes sólo cálido. Como la pizza. Era un sábado noche, así que no estoy seguro de si estamos o no ocupado.

Got 2 I pieace chicken and chips and they were horrible because the chicken was cold also the chips were cold. When I went in the shop all the staff were shouting and running around and the state of the shop was Not good I will never use pizza perfect in the future again

Wow what a nightmare 70 mins for food arrived cold and a meal missing, also can of pop missing phoned to ask them had to wait another 40 mins to get missing meal, utterly disappointing and won't be using them again

I loved my pizza from here. We did get a take away and it came quickly. The food was hot still. So filling!

I must admit the pizzas are fantastic & the price is so good. Downside ... Wait time. Many a time I've had to chase after an hour wait. The pizza is well worth it however do order in plenty of time

If you want tasty food for low prices pizza perfect is the only place to go to have used them may time and will definitely use them in the future

Nice and tastey food good peoples

Really nice, low prices made me a little wary of the quality but can have no complaints. Quick delivery too, will probably use these guys again.