Big John's Highgate in Birmingham

I used to abuse the £1 cheeseburgers but it was also basically poison

Called customer service to raise an issue , dismissed my claim and was not listening to me. Quite hostile

Worst Big Johns in Birmingham- almost triggered my sons ALERGIES!!! 😠 I was greeted with the most miserable lady, who looked disinterested. I ordered 3 burger meals and 3 chicken meals. I specifically asked for no Mayo on one of the burgers, as my son is allergic to eggs.After a 25 minute wait - 7 customers came in after me and left with their food- she the proceeded to give me one chicken meal less. Once this was rectified I confirmed the ‘no mayo’ burger and she lazily pointed to it saying ‘there’. I asked for my taco sauces and she tried to give me 1. I asked the other 2 and she made it like she was doing me a favour. To top it off, I got home and there was CHILLI AND MAYO on the the burger. As my son is allergic to eggs he couldn’t eat the burger and we had to order him food from elsewhere. ABSOLUTE DISGRACE!!

Brilliant for the peri chicken was fantastic vinegar wasn’t enough on chips or they forgot to put on apart from that really nice

Food was really nice, and packaging was splendid. Really appreciate the effort.

Piping hot full of flavour packed with great care delivered with a service with smile

Always good food from Big Johns.

Will never order from here again. Placed an order for £35 pounds worth of fish and chips. Fish was just batter with tiny thin slice of fish and chips were undercooked. Awful. Overpriced rubbish

Food cold, leak coming from ceiling and water going on seating and table. Staff on their phone and not cleaning up tables for anyone to sit down. Air con on full and was cold. No receipt either.

The order has not been delivered

Disgusting food . Customer service don’t care and don’t seem too want too know

The food was horrible the mayonnaise tasted spoiled and the loaded chips had a hair in photo will be attached never ordering from here again

pizza were lovely, thank you for sauces/napkins appreciate it. Look forward to order with you again.

Fresh tasting food definitely recommend 👌🏽

Honestly so very impressed. Everything was perfect and the food was surprisingly still piping hot on such a cold day.

Go food, no extra charge on chill and other scuce,

Walked 20 mins to the restaurant but it was closed early. Very disappointing. Supposed to close at 11pm but was closed at 10.30pm when I arrived there.

Always brilliant hot delicious food delivered on time. Thank you

Not as clean as other big johns unfortunately

Fresh tasty food! Good service + good prices. Would recommend 👍🏻👍🏻 Ordered after a long time, tried their new loaded hot & fiery loaded chips, I like the concept but I think it's better with fries, pizza was decent I'd recommend 😋

Wrong order received ordered 20inch garlic base paid extra for garlic base but still received tomato base. Not the best experience.

forgot my drink even tho I specifically told them to not forget my drink. took ages, tried to call the restaurant but was on hold for 2,3 mins then cut off multiple times. aweful

Overall food was good but the chips were very dry.

I normally go to this big johns on my break times at Joseph Chamberlain College I'm a year 1 student stuck in matrix I'll be out once I finish college but boss man always respects me and I give respect back that's how it works plus what ever motu is reading this go and do 250 push ups a day trusss and use that money to buy healthier food like protein and eat meats train hard burn fat and gain body mass and drink sparkling water it helps with the body cleans waste out and invest in your self goal

Best fish & chip I’ve had in a long time.

Ordered mix donner with naan, donner meat had some nice chargrilled flavour and naan was so fluffy and tasty. Period !

sadly chips luke warm ,and no mint sauce on the kebab....a shame

Lovely staff always nice clean food and tastes good as well. Went here again 12.09.24 has to be one of my favourite places, they are not tight with sauces happily put it on chips unlike other big John's, food and chips lovely as always

Some occasions chips were undercooked and donner was cold. Service whilst ordering is fine.

Local chippy, consistent food quality.

Chicken over cooked ordered 10 piece bucket only 8 pieces and 3 wings not very happy

Avoid this place as the Staff lie to your face. Ordered SFC for Child and get home and it uneatable and Crisp /Dry oiled to the rim. Complain to Arsad Ahmed Big Johns and asked for evidence that has been over 2 weeks and radio silence keep chasing and nothing. Jokes

I brought some food from this place on Friday late evening before they shut when I placed my order and they guy gave me the food it was the wrong food I don't live in Birmingham I live in North Oxfordshire so on the weekend when I was off I opened one of the foods there were similar to large potato fritters totally tasteless as well the bill equated to almost £55 but it was absaloutly rubbish to the amount of money I paid and partly the wrong order so I am completely disappointed and angry and will warn others to avoid from this place as well as the gentleman I believe just wanted to sell his stock that was not selling or placed it in customers who haven't been there or are new and not the regulars. I partly dined in the and the dinner we ordered to eat in was OK not fantastically great but the order was wrong.

Disgusting and staff lie to your face blatantly. I asked for. SFC and after a long drive home opened the box and the chicken was old more than hours and non eatable. Contacted Big Johns and they acknowledge. Not heard back for a week. Avoid or inspect food before leaving shop !!!!

Food came missing item but had to get the missing items delivered after a while

chips were cold. pizza had hardly any toppings on it just sauce and cheese. I ordered deep pan but the pizza was really thin and cold. they forgot to bring the drink

food was nice 4.5 👍🏼 but I perfer lawley middleway one their chickens better quality and taste more juicy and succulent but great price for this Highgate road big johns with the 40% off can't go wrong. 💯🔥

Ice cream was completely melted as though it had not been frozen prior delivery

The food all tastes great but I ordered the boneless southern fried and got bone chicken

portion size is poor ,chips where minimal and the fish and batter was chewy . the mushy peas came in small pot usually for sauce. That big johns is not even a quarter mile from my house yet it took over an hour for 1 fish and chips and the delivery fee is £3.95

I want to express my gratitude to Big John for their consistently excellent service. The staff at Big John are always very polite and display great manners, making each visit a pleasant experience. I particularly love the chips at Big John – they are amazing most of the time! My son is also a big fan of the wings. Thank you, Big John, for your great service and delicious food. Keep up the fantastic work!

not usual good fish and chips. made in a rush a bit soggy not seasoned at all

Visited this Big Jonathans branch on my way to the centre of el city. I thought I'd pop in and see what the kerfuffle is all about. Their food is pretty good especially the Panini. It's not overpriced like some places. The tangy sauce hits the right spots and dances on your pallet after every bite.

Food quality gotten worse from before, 2nd time I ordered from here and I’ve been served brown stale chips! All the food taste like the cardboard packaging it comes in. Really need to improve

Good quality food , and quick service

Yemeni Guy is Amazing he has 5 star 🌟 customer services always smiling and kind lad keep up good work.

I’m very disappointed in the order today I payed nearly 50 pound for food to open our fasting and the chips was very bad black eyes through all of them I’m very disappointed 😔

Ordered a donar kebab and was literally the worst kebab I have ever been given.. pretty sure it came out of a microwave.. the salad was non existent.. the least amount of chilli sauce possible and looked as far from the picture on their website as you can get.. I strongly recommend you steer clear from this place

Very burn ,dry cant eat at all. Call the restaurant but they didn’t receive very bad

Best food ever arrived hot tasted the best and packaged beautifully 100% service 😍

They gave me the wrong order and haven’t received anything like a refund s compensation. Avoid this branch of big John’s at ALL costs.

Beautiful food nice and hot too excellent service would definitely recommend to everyone delivery driver very polite too

Really great management. Appreciate the extra treats for iftar. Thank you it was very kind.

They always manage to mess up orders please please people check your order before leaving the Highgate branch because the woman serving is useless !!! Tried calling to complain THREE TIMES but they hang up on you ! Very very irate customer !!!

Donna meat was a little dry. And crispy. Which was a bit of a surprise as it is usually fresh and juicy. Must have had an off day.

food was disgusting and cold. dont get from here. lawley branch is way better

I am a regular customer and the food Always tastes good! Today i requested a pizza slice in the notes as there wasn’t an option to buy and i just want to say a big thank you for taking it in to consideration. They also added chips!! I was charged for it (as i requested to be) but i appreciate the fact that they looked at the notes and took it in to consideration as not many restaurants do so thank you once again!

Never received my order still waiting

Unfortunately I received the wrong order- I was accidentally given yhe wrong order of fish kebab and chips when I ordered 2 piece chicken meal When i realised it was too late to contact.

Food quality was so good I love it.it's was so delicious and yummy 😋.

food cold chips were dry and unfress

They forgot stuffed crust and got charged for it. Base bread was unusually hard ?old dough. Would not recommend and will not be ordering from them again unfortunately

I ordered cucumber only and got onion only which kinda ruins the taste of the food but its alr I mean I understand that they might get busy and confused

Food was not tasty naan was all soggy with salad poorly put. Chicken was not cooked in manner like peri peri should be. Won’t be ordering that again.

Fantastic selection of great tasting food. Kebabs a must and pizza

Food was hot n fresh as always highly recommend

Fresh packed with care services smile from the Driver the chips are nice and fresh, as was the fish and the donber burger was stacked with the right amount of salad and sauce Thank you guys happy New Year

chips was horrible chicken was dry 😪 half hour

Brilliant tasty food as usual. Thank you Big Johns.

Cooked to perfection, packed with Care, fresh sizzling, hot delivered with service with a smile very happy with the chicken and the Don burger stacked just right

I enjoyed the food , the driver was vigilant, polite and friendly, thank you :)

I enjoyed the food , the delivery officer was very polite and caring , thank you very much :)

The delivery officer was very friendly and caring , thank you so much :)

excellent service,i do recommend and the food was amazing.Thank you

They gave a quarter chicken instead of half chicken

Did not recive my drink , and food cold couldn't eat it nothing worse than luke warm chips and chicken !!!! Rang to complain guaranteed me that my drink would be delivered ...still no drink..Will not be ordering again 😒

Food was fine…. Delivery guys sat in his car for 25 minutes before calling, asked him why he said he couldn’t get through to my phone.. asked him why he didn’t knock the door, he just walked off…

Deep pan pizza with tandoori chicken tastes great, will recommend to family and friends.

Always cheap and good quality items. The pizzas are good and come in a wide variety of sizes. Recommend the wraps and burgers. Fish and chip are the best items on the menu.

Ordered from here after a long while and everything was of a very high standard.

The food was good and clean , thank you very much:)

The pizza quality was very average .

Honestly disgusting food quality for the whole order but the drinks and ice cream were edible as they were pre packaged. Would not recommend and serious quality check is needed. I spoke to the manager and he’s said he didn’t check the order and food would have been over done. He also said to ask JustEat for a refund for the order as he’s unable to issue one.

Cold chips luke warm fish very greecy kebab

Perfectly cooked had a few requests which were taken into account which made the food all the more enjoyable. Thank you to the team at Highgate Big Jhons Food with piping hot handled by very helpful delivery driver services, a smile. What more could you want on a Sunday?

Was told my chicken burger was fresh actually Not I had this Burger the first time it was good. Came back Second time it was absolutely Awful

i wanted delivery you never answered the phone and wouldnt let me cancel i want my money back

All the food was cold and they gave two Mayo dips when I orderd one hot chilli and one Mayo, not happy at all

Chicken was red an disgusting donner was old and smelt will not order from here again

The food was really good the driver was early and very polite

Food was disgusting so oily and chips were hard fish full of oil not happy boycott big johns

The chips and the southern fried chicken were piping hot. The chips were very very nice clean cooked to perfection the packaging great and the delivery service with a smile handled with Care. Great service all in all. Thank you guys

Food Was Cold, Soggy, Tasteless, Burnt & Reheated. Called Restaurant(Customer Services)To Complain, Man Was Rude And Told Me Restaurant Would Call Me Back. 2 Hours Later And I'm Still Waiting

Great delivery time, thank you. I ordered one chicken breast and one extra, again I didn’t receive the chicken breast, I had two thighs, so I won’t be ordering from you again, thanks!

Great thank you, speedy delivery too thank you!

Food was lovely and hot, fast time, just ashame the chips seemed to be mixed old n new together.

Great thank you! Very fast delivery, thanks!

Never received my order and didn’t refund me staff we rude when I went up to the shop and didn’t even offer to remake it

Piping hot packed with care delivered with a service with a smile and brought to the door. The chips were just so nice and clean perfectly cooked as well as the batter on the southern fried chicken the mixed kebab in pitta bread is packed with a large portion of meat again piping hot, nice tomato salad, full of flavour

Way too much lemon on the chicken. The chips were not fresh. The chips look like they were the last of a batch. I woukd not use this store again.