Based on 802 opinions finded in 2 websites
Based on 802 opinions finded in 2 websites
Opinions
Ordered a number of items £25 worth the be exact (food was lovely) ordered a wrap and panini (panini didn’t show) tried to call (no anger involved) would have happily waited but after 25 call now I’m annoyed big b AVOID GUYS
Luke L . 2022-07-16
MORE AT TripAdvisor
Food was late and cold, will not be ordering from here again should be minus numbers
mark . 2022-07-11
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Absolutely disgusting service 45 minutes late was in bed told driver we didn’t want it due to being so late for him to leave it on doorstep over night just so they didn’t have to refund my money never will I use this place again
aimee . 2022-07-04
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Said was supposed to for ten to 7 and still not come by 25past 7 even though apps says on its way
Louise . 2022-07-03
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Still waiting for it to be delivered.
Andrew . 2022-07-02
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The food was really late and was cold, went in the bin I’d like my money back.
Adriane . 2022-05-28
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Expensive for food that is just greasy, no taste and dull.
Jebber . 2022-05-03
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awful, we have ordered many times from big bs but today was simply inedible, it arrived late, the chips were half a portion size for £2 and they were terrible fit foe bin, then the pizza was cold and salty. the kebab which was £9 was in a small tub and cold. the garlic bread smelt nice but again cold a whole order in edible.
Louisa . 2022-05-01
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Ordered a chicken bacon burger for my boyfriend dint even have bacon on it and the pizza was to sour with tomato chicken wasn't that great neather
Kirsty . 2022-04-22
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I really enjoyed our food will order again
Diane . 2022-04-11
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Got the food missing Items called the restaurant 30 mins later still nothing keep away
Zoe . 2022-03-15
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Food was cold on arrival and missing some of order when phoned they offered a can of pop
Danielle . 2022-03-11
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Over an hour late then i rang up. They said it would be 10 mins. Its now been 20 mins and still not arrived im fuming.
Joe . 2022-03-11
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Food was lovely arrived pipping hot will definitely be ordering again
Melissa . 2022-02-13
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Delivery driver very very rude Couldn’t find our address so rang up saying it was a waste of his time and we are too far away from the takeaway, when he did get to our house he just said it was no good like it was my fault
Adam . 2022-01-21
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Ordered at 18:45Delivery time wasn’t untill 20:00 to 20:20 which is a joke in its self in my opinion didn’t actually arrive untill 20:30. Food tasted ok but was cold
Ben . 2022-01-15
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Lovely kebab and we liked how the salad comes in separate plastic tubs, very fresh too! and the cheese sauce just made it even nicer. Will definitely order again! Thanks
Tracy . 2021-12-30
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Chicken wings were beautiful the rest was awful. Calzone was cold the bacon on the bacjmhos was barely cooked and the chips were just pure grease
James . 2021-12-29
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Food was a hr late and stone cold the delivery driver was rude 😒 no sorry for the late food my mushrooms are burt and my onions and its all stone cold like hes been driveing with it on his roof this is the worst takeaway iv eva had in Rotherham stay away people its shocking
Ashley . 2021-12-27
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The food was absolutely lovley fresh and hot good quality loved it All tho just let down with it being over a hour late and no communication to say it was going to be late keep in touch and inform of delays most will accept it’s a busy time it’s not such a supprize then I rate food 5* absolutely one of the best I rate restaurant 2* for no communication I rate delivery 1* for over a hour late many thanks
Paul . 2021-12-21
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Food was freezing had to go and collect the second lot but apart from that the food is great
Paige . 2021-12-18
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Recently moved to the area and tried this place and we loved it. Pizza burgers are to die for 🤤
Lauren . 2021-12-18
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Stellar food & great delivery as always
Lynne . 2021-12-16
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I missed the takeaway driver at my door for some reason and I rang them and they brought the food back. Was still hot once it came back and I’m very grateful of the service. Would order again because of this credit to the driver
Jordan . 2021-12-12
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Beautiful hot food, we really love the chicken sizzler with rice, always hot and tasty, delivery always on time and polite 10/10.
Angela . 2021-12-10
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Was missing part of the order but they brought the rest of the order within 5 mins. They were also understanding
Matt . 2021-12-04
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Ordered chicken bacon and cheese burger as stated on just eat. Order came and it was just chicken. Rang big bs to be told they don't do chicken cheese and bacon burger. Could hear the manager in the background with a clever attitude. Told I would be requesting a refund for the burger to be told I could wait 20 minutes for a different burger. So everyone else in the house waits and has food cold they!!!! Won't be ordering again.
Sarah . 2021-11-27
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Stellar food & service as always ☆☆☆☆☆
Lynne . 2021-11-26
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Chips missing ,cold food ,asked on app to use side door and didn't, what's point asking ??
dave . 2021-11-26
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Missing items, Just eat didn't care , no refund will close account.
Nick . 2021-11-23
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Lovely food and very polite staff
Claire . 2021-11-03
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Ordered at 19.45 and still waiting at 21.15. Rang twice to be told there waiting on a driver and now trying to ring again and there is no answer at all!
emma . 2021-10-26
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Food was late delivery driver was so rude, food was cold n ice cream melted, not impressed first time ordered aswell, and didn’t do one thin crust full refund wanted!!!?
Nell . 2021-10-24
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Food was really cold when we received it. Disappointed!!
Sarah . 2021-10-22
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Fantastic food & cracking delivery time: never get let down ☆☆☆☆☆
Lynne . 2021-10-16
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Food was late, it was cold, the nachos were stale and hard and the cheese on the pizza and nachos were like plastic
Emily . 2021-10-16
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Ordered 2 12 inch pizzas one being a Mexican spicy one and mine being a vegetarian pizza both were horrible, i specifically asked for no mushrooms on the vegetarian as I’m allergic, it came with mushrooms. Ordered an Oreo cheesecake and it looked like it had been sat for weeks going off the back half was all hard and yellow and it was sour! Wont be ordering again, Definitely not worth the money!
Chloe B . 2021-10-15
MORE AT TripAdvisor
Pizza was underdone, everything else was ok
Carol . 2021-10-06
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Was really late Chips were horrible - chewy, like been cooked and cooked then cooked on repeat for a month so went in bin Pizza was tasty but stone cold
Jo . 2021-10-06
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Ordered at 7pm said would be here for no later than 8pm, I rang the restaurant at 8.15 and they said it be 15 mins, 9pm came still no order rang them back and they said something wrong with the machine , why they dint say that in first place is beyond me, ordered from these for years and not happy this time round
jonny . 2021-09-04
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Forgot items - missing cheese sauce and garlic dip.. 3rd time now this has happened
blake . 2021-09-04
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Wedges was cold but pizza was ok
Andy . 2021-08-27
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First time we've ordered from this restaurant and the food was awful! The pizza was full of grease, one bite and all you could taste was fatty/greasy. Went straight into the bin. Wraps came with salad on and it doesn't say salad anywhere. Chicken tikka meat was so dry. Burger was squashed in the box & chips crispy. Definitely will never order from here again!
Katy . 2021-08-15
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pasta was cold and so were the fries
Mandy . 2021-07-05
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Pizza was very salty, Wrap was very greasy and the Kebab had lots of meat but hardly any salad and was in a separate container. It would have been nice to be able to choose what salad I wanted as well
Kevin . 2021-06-19
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Hot dogs were tasty but ordered the special hot dog and did not receive cheese.
Elizabeth . 2021-06-06
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Food was delivered early which was ideal. Food was amazing, handled with care
Calvin . 2021-05-29
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We asked for it to be orders at 7pm so we knew our children would be home, but it came at 530!
Alex . 2021-05-21
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Won't be ordering again. Needed to microwave
Lee . 2021-05-14
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Was very disappointed with the delivery time . We didn’t have a call to tell us our order would be delayed . Food wasn’t like it normally is we do normally enjoy this takeaway but wasn’t up to standards last night
sophie . 2021-04-27
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Totally down right rude when you ring for enquiry. What is stated on menu don’t believe as they send what ever they feel and will not discuss what’s wrong... I will never ever use these again... BE WARNED ❌
Heather . 2021-04-26
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45 mins late said it was coming 9:35 didn’t arrive till 10:20 shocking won’t be ordering from this place again
Gemma . 2021-04-17
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Ridiculous service 2 hour wait then turned up wrong and cold staff very rude offered 2.50 compo keep it
Lindsey M . 2021-04-17
MORE AT TripAdvisor
Lovely food as always and service excellent
Jill . 2021-04-10
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Alright food, not best. Delivery driver was late by 30 minutes and had to ring up the takeaway as they had put on just eat that it had been delivered. Would order again but wasn’t highly impressed by the service
cienna . 2021-04-09
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Enjoyed our meal as usual always order from here and always nice
Marie . 2021-04-08
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It was the worst takeaway I have had in a long time, the pizzas wasn’t even cooked it was still cold and so doughy, the salad on my burger wasn’t fresh at all. I won’t be ordering from here again!
Brandon . 2021-04-02
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Always lovely and great people and service
Marie . 2021-03-24
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Order from here often, disappointed tonight food was 25 minutes late was about to call and it arrived, chips are stale, ordered chips and cheese barely any cheese. Wedges were stale in some parts. Greasy and stale.
Katie . 2021-03-15
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Really enjoyed it super hot tasty early delivery defo order again
Vicki . 2021-03-14
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Took over time stated and when rung got told it has been sent out
Louise . 2021-03-12
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Didn’t get my pop but food was nice
Claire . 2021-03-11
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Used to love this place, won't be using again. Food gets later and later being delivered. This time was 45 minutes late food was cold. Ordered wedges and got 8, chicken kebab was tiny. Not worth the money. Sad to say but won't be back, such a shame its gone so downhill.
Hayley . 2021-03-09
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Food was late and was cold when we got it
Tracey . 2021-03-08
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Shocking service, ordered kebab and chips, no chips Also chicken kebab with salad, no salad, ok they claim to be busy, but attitude disgusting!!! Would not mind but this not first time, bad service, no apologies at all, just rude member off staff implying that I had a correct order, checking with stafff and arguing with me, shame really that their attitude let’s them down cause food normally ok
Clare D . 2021-03-05
MORE AT TripAdvisor
Came earlier than we asked but they accepted this went back and cooked it all fresh and brought it back at the right time so can't really complain. Food was amazing
Nicole . 2021-02-25
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Always impressed with speed and quality, will keep ordering from Big B's.
Abigail . 2021-02-14
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Please don’t order from this place the food is ok but the service is terrible. They delivered the wrong beer and refused a refund when an order was cancelled
Shaun D . 2021-02-13
MORE AT TripAdvisor
Food was over an hour late an everything in the order was a time cold
Kain . 2021-02-09
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Pizza 🍕 was nice mixed wrap lush definitely ordering again wedges a bit spicy but nice
Louise . 2021-02-09
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Brilliant service and excellent food
Courtney . 2021-02-08
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Burnt burger bun, soggy chips, over an hour late, no follow up text as requested though justeat.
Sam . 2021-02-06
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Normally food is hot and good tonight was cold and wrong.. phoned up to got a rude girl on the phone no customer skills. After asking how long our food would be as its 45/50 minutes late i got hes on his way . No apology. After asking to speak to manager the second time I called as the oder was cold and wrong . she then reply y whats wrong ... little skills like sorry hes busy at the moment could I help u with something 🤷♀️would help this business. Manager come on the phone very polite explain they was very busy but would resend the missing food
shelly . 2021-02-05
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Poor , Spent £28 and had about £7 worth of food ! Cake (£3) was that thin it was see through . Kebab was £7.40 and looked like a £1 spec microwave kebab . Chips and cheese standard Wrap was not too bad but didn’t come with chips and for price youde of thought it would . Pizza swimming in grease and 6 slices , I would rather drink my dads bath water then ever order from here again !
Sophie . 2021-02-03
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Ordered at 8.15pm now 10.30pm and still no food phoned asking where my order is 45 minutes ago and was on it's way still not here after working 12 hours as a care worker
Ann . 2021-01-18
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Pizza a 12 year old made with a super market base
John . 2021-01-18
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You know its bad when the only good thing you have to say about it was the chips were okay. The chicken was extremely dry hard and chewy and one of my wings looked like when you drop a lollypop on a carpet... a muckey one at that
Sanchia . 2021-01-18
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I have ordered from this establishment since I moved to rawmarsh 3 years ago. I first ordered the chicken tikka kebab which was beautiful but then unfortunately got a bit soggy. But nothing to whine about. The chicken was still beautiful and flavoursome. Second thing I tried was the monster burger. Gorgeous burger. But none the less I am defeated everytime so I don't go for it now. If u have a big appetite I highly recommend. Now for nearly 6 months I have ordered nothing but the Boneless chicken sizzler. Now ladies and gentlemen that dish is just phenomenal. No joke. Best chicken dish I've had in a long time from any takeaway. Big bs are highly underrated from people so I though being a constant customer I would put my nose in and speak up about your amazing food that is costing me in weight gain and pennies. Haha. Worth it. Thanks guys for your consistency.
Lissy D . 2021-01-17
MORE AT TripAdvisor
Special garlic bread was cold and not very good in general. Other food was warm and tasted ok.
rachael . 2021-01-16
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Absolutely horrendous!! Ordered for my mum and dad as there elderly and can not use just eat !! Ordered at 7.30pm rang and rang 9pm said the food was with the driver 9.45 the food arrived stone cold chips wasn’t even edible nachos was rock hard. Phoned them and explained they said they will re send food!!! At 9.45pm after waiting 2 hours I said no as they would have normally been in bed !!! Asked me what I wanted and I said a refund as this is not acceptable they said no! Shocking and the attitude of the manager is disgusting!! Will never ever Oder from here again!!
faye . 2021-01-12
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Had a pizza and cheesy chips, was just like frozen food but more expensive. It wasn’t warm and there was barely any cheese on the pizza or chips.
Vicky . 2021-01-12
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Honestly the best take away I've had in a while, special garlic bread was beaut
Laura . 2021-01-04
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Preordered for 5pm delivery, was delivered at 3.50pm. 2 of the 3 pizzas were cold. Won’t be ordering again in a hurry. Delivery driver was great though
Andrea . 2020-12-31
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The food was very greasy and not very warm
donna . 2020-12-30
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That burger was spot on and was just what I needed and the garlic bread was just as good
Luke . 2020-12-30
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Outstanding as normal did accidently forget couple items but called restaurant and was rectified within 20 mins AND JUST TO ADD THAT WAS IN THE SNOW many Thnx enjoyed good food as always
richard . 2020-12-29
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I ordered a meat lovers pizza and wedges, however i got delivered the wrong pizza, the meat feast instead. The only difference is it didn’t have chicken on. Was disappointed but it was still lovely regardless. Food came quick and was nice and warm. Would definitely order again
Emily . 2020-12-24
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The food was abysmal, I order from here regularly, but the last couple of orders have been poor, last nights order was disgusting, the pizza tasted like it was cooked a week ago, and re-heated, hardly any toppings on it, I had 6 wedges, which doesn’t class as a portion, the chilli sauce was like water, shocking food.
Kevin . 2020-12-13
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Chicken kebab not good had to throw pita bread impossible to make sandwich out of it,had to use bread instead,not much chicken compared to normal takeaway,won’t order again
miss . 2020-12-13
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My order was 20 minutes late and stone cold! Rang them up and got told they wasn't sorting it. I order from here al the time and the way I've just been treated was disgusting.
Simone . 2020-12-12
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The delivery driver was so rude. He said he had been trying to contact us and we didn’t answer however I had no missed calls on my phone and my number I gave was correct. Not good customer service at all
Paige . 2020-12-11
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Food was freezing , late delivery and wrong pizza delivered waste of money I don't recommend this takeaway
Suzanne . 2020-12-10
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Last few times I've orded theres something wrong With the order or something missing
Kai . 2020-12-04
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Amazing food. Piping hot and really tasty. The dorito nachos are the best. Definitely ordering from here from now on
Gemma . 2020-12-01
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Waited a ridiculous amount of time for my food for it all to be cold when the clueless driver got here🙃🙃
Courtney . 2020-11-30
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The food arrived really late and wasnt great, not impressed considering there was a wait. Customer service was really poor too as when tried to query where the food was I was told they were busy and didnt have time - no consideration that I had just spent money there.
Sarah . 2020-11-28
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All food came cold, had to re heat all food up and delivery was over an hour late. Would not order from here again and wouldn’t recommend.
Madison . 2020-11-28
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Really nice food, fast delivery. Will be ordering again:)
Ellie . 2020-11-26
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Food arrived a little early which was a bonus, pizza was really nice as was the wedges....not too spicy tasting like some others
Rebecca . 2020-11-21
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Ordered a cheese cake and it came frozen .! Rang them up and they sent another one out that was the same .! Chips was cold only thing ok was the chicken. But still didn’t taste right .! Won’t be ordering again from them
Hannah . 2020-11-21
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79 Opinions
First time ordering and won’t be the last. The calzone was packed to the rafters with filling. Cooked to perfection. The pork kebab had so much pork and all beautifully cooked. Chips and cheese sauce was amazing. Thank you.
44 Opinions
Don’t bother - pick up a sandwich for less at the Waitrose next door and enjoy the pre-made quality. This location had one employee who was obviously ill, serving yesterday’s bread, and refused to customise the breakfast sandwich saying only “this is how it comes” while looking over my shoulder. Disappointing to say the very least.
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I love this place so much. Love the pizza burger with jalapeños and cheese. Are you based anywhere else?
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I ordered a cheeseburger with extra cheese and no onions, when i got the order I got 2 cheese burgers with no cucumber extra ketchup no cheese and no meat