Bharat Mahal in Lincoln

Food had always been good bit tonight's delivery was late (which tbf it often is) cold and nit very yasyy at all. Very poor

The takeaway service from this establishment was absolutely shocking. We've always had food from here in previous years and loved it. This time has completely ruined the experience for us and we will not be ordering again. At 5:35 I ordered 5 mains, 2 rice and some starters to arrive at 7:00. By 7:45 we had received nothing and we had to call to find out where it had gone. They could not tell us what had happened to the order and had to send out new food. When it arrived, there were 2 incorrect meals, and one korma missing. I called and they corrected the 2 incorrect meals and were unclear about the korma. We waited 20 minutes. They delivered the corrected meals but did not deliver the korma. The man on the phone was extremely rude and insisted that the korma had been delivered. We sent the delivery driver back to fetch the missing korma. The restaurant rang again to insist that a korma had been delivered and said he was not being argumentative (whilst arguing about the existence of the invisible korma). The customer service and manner in which he spoke to his staff and customers was appalling. The man I had spoken to on the phone came to deliver the korma himself this time where he continued to insist that we were lying about the undelivered korma! It is now 9:08, 128 minutes (not the 60 minute delivery time) after the meal should have arrived, and finally everyone has what they ordered. Save yourself the stress, order from a restaurant who cares about their customers.

Ordered a takeaway at 17:30 for delivery at 18:15. At 19:00 I phoned to chase the order and was told they were busy and the food will be with me soon. At 20:45 I’m still waiting. The food is good but my last 3 deliveries have all taken at least 2 hours more than originally quoted. I won’t be ordering from here again

Ordered for collection and had to wait 40 minutes after my collection time for my food to be ready. The past few times now they said it was down to staff, but the problem clearly hasn't been fixed. It's a shame as the food from here is amazing but the service staffing is a major issue. I'll be ordering my curry from the alternative restaurant in Sleaford from now on...

Food arrived 2 hours late. When I phoned to see where our food was the person put the phone down on me! For 3 starters it only came with 1 salad and 1 mint dip. When the food arrived it was cold. I contacted them but they have decided not to respond! It is a restaurant that has poor service, delivers cold food and have rude staff! I will not be ordering again from them!