Bettys Cafe Tea Rooms - Northallerton in Hambleton

Very dissatisfied with the service in the shop. I bought 3 fat rascals for £10.50 I only had twenty pound notes as I had just been to the cash machine. I offered the salesperson 50p to save their change she put the £20 in the till put £10 on the counter took the 50p from me and the £10. I explained what she had done she said she didn’t understand and would get a manager who then came and said she would have to count the takings in the till and to do this would have to close the shop. I said it would be fine to do it after hours and then contact me I left my name and number. 2 weeks have passed and I am still waiting to hear

We dropped in to Betty’s Tea Room at Northallerton for light birthday lunch - what a lovely atmosphere. Just for a moment it felt like we could have stepped back in time. Dawn our waitress was so friendly, yet professional and so attentive. Just as we were leaving and she went to get the bill she ran back with two small lit cakes, as she learned we were celebrating our birthdays - thank you for making our visit so special and special thanks to Dawn!

I went there as it's a popular tourist spot and I expected quality service. The food was okay. Extremely long wait time unfortunately and the staff as attentive as they were could not make the price worth the quality of the food. I'm sorry for only leaving three stars as I genuinely liked my server but I want to be honest

My husband and I ordered afternoon tea priced at £30 per head and what a disappointment. We each had 4 triangle sandwiches with crusts removed, a standard scone with jam and cream and 3 tiny bite size cakes and a pot of tea. No choice of scone and no whiff of anything savoury. How can Betty’s justify charging £60 for 2 afternoon teas and producing this mediocre food. Talk about feeling ripped off! Never again!

Each time we travel to Yorkshire we always make time to get to a Bettys, mostly this branch in Northallerton as the parking in the high street is quite easy, although you have to pay now. I always have an individual curd tart & hubby normally the day rascal, with the obligatory pot of tea 😂 When I went to pay the bill I did notice that the prices have certainly risen £22 for 2 cakes & tea!! But it’s only once a year.

A birthday celebration of afternoon tea for two. Very disappointing. at 3.10 pm on a weekday afternoon. Very disappointing. Afternoon Teas was not available owing to the fact, we were told, that scones were not available. A few minutes later we saw scones being served to another table. How? if they were not available at 3.10 pm were they available at 3.30? Very disappointing. Simply NOT good enough. Apart from the above, everything would appear to be overpriced.

Afternoon tea for my sisters Birthday. £30 each for a pot of tea, 4 crustless sandwich quarters , a standard fruit scone with cream and jam and 3 finger cakes , apple crumble, treacle sponge and a chocolate torte. When they bought the display out I thought it was for one. The selection of 3 finger cakes was awful, there was no choice. No scone selection . You get what you’re given Totally disappointed. Felt robbed. Done it once, won’t be doing it again. £60 for 2 of us for 1/2hr mediocre visit.

We treated our friend to a cream tea at Bettys for his 65th. He had never had a Betty’s cream team. We went for the pink champagne for the ladies and Melvyn loved a pint of Timmy Taylors with his cream tea. Betty’s is always quality and never let's us down.

My wife and I visited for lunch on valentine's day. We had to queue which was expected to be honest but finally got a seat after approx 40 minutes. As ever the cafe is lovely and the staff were as attentive as they could given how busy it was. The food however was a little disappointing. We both had Rosti - mine was with raclette cheese and bacon, and my wife had the Florentine with spinach, tomatoes and mushroom. Unfortunately both were a little undercooked leaving the potato quite soggy and unappetising. Although not the worst meal we've eaten, the prices Betty's charge should mean perfection, especially given that Rosti is a Betty's speciality. This isn't the first time we've been disappointed at Betty's either - we've chalked previous issues up as one-offs but it's now happened enough to put us off visiting at all, which is a shame.

We’ve been several times before but think it’s our last. Lovely building and old fashioned style but vastly overpriced. I had the Yorkshire Rarebit which was very bland at c£17 and my husband had the Swiss Breakfast at c£18 - rosti with egg, 1/2 tomato, mushroom and rasher of bacon. Very poor value for money. Service is good and very nice staff but at that price we did not leave a tip as I hope Bettys are paying their staff more than average pay!

Very overpriced for the quality and quantity you receive. Had the Full English but could not believe they do not serve Black Pudding!! Sacrilege!

I’ve been here numerous times and the staff are always lovely. After going for my birthday we were first scolded for not wanting to stand in the rain and trying to get in the front door. We were finally offered a table after 40 mins, we were told we could take a smaller table or wait another hour. We took the table and asked if we could have another chair as it was easier to sit on chairs than the bench. The manager told me no, under no circumstances and then said ‘I told you this table was small and you agreed to sit there’ she then crouched down and got close to my face and scolded me like a 5 year old. We walked out, the waitress near by apologised and said she understand why we wanted to leave and that her manager is always rude to people. Poor staff. Our lovely young waiter was clearly frightened of her, not how you should be treating young staff.

My partner treated me to brunch at Betty’s Northallerton. We were served by a lovely young lady who easily answered our questions. I had eggs royale which were well cooked and delicious with plenty of salmon. I also had a cafetière of the house blend coffee which was lovely. My partner had eggs benadict and a pot of English breakfast tea which he also enjoyed. A lovely treat but a little expensive. My only disappointment was with the limited choice of coffee served in a cafetière, only 3, the house blend and 2 single origin coffees. I remember when there would be at choice of 6 or more single origin coffees on the menu.

A usual visit to Betty’s whilst out for Christmas shopping. This was the second visit in a matter of weeks. The staff here are exceptional - polite and attentive and really friendly. The food was lovely but two of the party commented on the small amount of chicken in their dishes. Keep up the excellent standards it’s always a pleasure to visit

Today i have ordered an afternoon tea takeaway for the 21st November from Betty’s Northallerton. I rang and received a pleasant greeting. My order was taken and repeated back to me as we had to change the sandwich order, due to a fish and seafood allergy. The person was polite, courteous and professional. I would recommend this service to anyone who is wanting an afternoon tea, and have not got the time to visit the tearoom.

Betty’s is located in a lovely old building on Northallerton high street. We had a rum spiced hot chocolate and double espresso. Service was charming and quick. The shop at the front of the shop has lots of delicious cakes and more on offer.

We came in for a light lunch of a sandwich and pot of tea. I had a chicken salad sandwich, served with a few leaves and side salad. It was quite a nice sandwich but very small and very expensive at about £8. The tea was nice but again pricey at £6 per pot. We then bought cakes to takeaway as well as packets of ground coffee which had been substantially reduced. The cakes are super quality and I don't mind paying for them. Service is formal.

Staff are excellent, but todays all day breakfast was disappointing. The toast was cold and obviously buttered a long time before serving, the sausage was over cooked and hard. Other establishments in the town offer better value.

Lovely salmon sandwiches, continental fries Luke warm. Asked for strong tea, weakest I've had in years, maybe they should use Yorkshire tea!!

Waitress was very stroppy and acted as though we were inconveniencing her. Tap water was warm so I asked for bottled water. I asked for the glass without ice or lemon/lime. It arrived with a slice and ice. The server immediately poured it. I asked for it again without ice and a slice of lime. She clearly wasn’t very happy at all and snapped that she would go and get another glass. We asked for mayo for the fries as well (they’re pommes she snapped) and she actually rolled her eyes! She returned with the mayo, gave a giant sigh and asked where we wanted it. She was clearly really unhappy with us and we seemed to be inconveniencing her. We asked for the bill but it took a further 20 mins for the card machine to arrive despite asking again for it. We were really disappointed as this service falls far short of the service we usually receive. The surly attitude was uncalled for and not what I’d expect from Betty’s

We recently made our second visit and found it every bit as good as the first. The food and service was easily on a par with Betty's in York, but the dining room was much less crowded in Northallerton. The kedgeree was absolutely first rate. We will definitely be visiting again when next in the area, and we would not hesitate to recommend Betty's of Northallerton to others.

Over many visits I have enjoyed delicious spiced carrot and chickpea cakes. However yesterday was a huge let down. The cakes were mostly carrot, there was no texture other than the outside coating and absolutely no spicing! Consequently the cakes were bland and almost mushy. Based on yesterday's experience, I would have to conclude that this meal was grossly overpriced and needs a complete rethink.

Just popped in her for a milkshake. Betty’s has a reputation as a posh Tea Room. This was a nice team room and although we were not dressed in our Sunday best shown to a table by pleasant member of staff. We were offered where to sit rather than directed to outside as well as in. We opted for in. The milkshake was nice. We did spy the Sundae they looked really nice. Slightly more pricey than most Tea shops but very clean with classic traditional décor and service. One to take your mum to. The main café walk in the shop the Tea Room is set back.

My favourite Bettys so much more inviting and relaxing then York which has become over commercialised and focussed too much on tourism. The welcome here is as traditional as ever and I cannot fault the service and the quality of the food. It is pricey...

We went here on our first date and it was the first time to Betty's for me. It felt like a very safe and welcoming place to be and the service was good. The cheese scones were good, but tiny imho :)

Betty’s offers a lovely timeless experience. The venue takes you back in time, with the waiters and waitresses all classically dressed and the shop area at the front having an almost Victorian feel. The venue is lovely and light however, thanks to the skylights in...

We ordered a tea for two, diet coke and apple juice, also ordering our mains. Assuming there would be space between the tea and main coming to us. The whole order came within minutes of each other. The diet coke which is normally a glass...

Visited recently for breakfast and were met with a very friendly welcome. The food, particularly the kedgeree, was excellent as was the service throughout our visit. Well done to all.

Lovely environment. Very clean and bright. We enjoyed our meals all hot, tasty and nicely prepared. Lovely sweet trolley lots of deserts to choose from.Staff were all nicely presented with their uniforms and all of them very poised and helpful. Will defiantly visit again

Was in the area and decided to have afternoon tea in this famous cafe chain. This was my first visit to this one, we ordered the traditional afternoon tea even though it was lunch time, they do other food all of which looked nice, but...

Had drink’s here and some light food,straight in no Que,the restaurant is immaculate and all staff smart and professional and service excellent,drinks were lovely and food delicious,it is quite expensive but nice to go now and then ,toilets clean and even a fireplace in the...

Have been going to Betty’s for years in another town but having moved to Northallerton have recently gone several times with my husband and our adult children when they were visiting. I’m afraid on only one of those occasions did it meet expectations. On the...

Bettys was established in 1919 since when they have been providing discerning Yorkshire folk and visitors with both genuine Yorkshire specialities and a range of patisserie favourites. Their are branches at Ilkley, Northallerton and York with the largest restaurant and shop at Harrogate. We visited...

I would say that Bettys is something of an institution so I couldn't go to Northallerton without visiting. We had to wait a short while for a table but we’d anticipated that this would be the case, given that it was a Sunday in July...

My wife and I have visited Betty's Tea Rooms (in different places) on numerous occasions, with Northallerton being the most frequented, but our latest visit has put us off. Where it's always felt like we're important in the past, this has changed negatively, I'm afraid....

This have the most marvellous cakes, buns, etc. etc. and the Staff are very helpful and attentive. When visiting we always make an order to collect and bring home. The BEST SHOP IN NORTHALLERTON!!!

What a lovely place to eat, gives a perfect insight to classic up market delights. Fish and chips although pricy were amazing. Highly recommend.

We used to come here once a week for years, however we moved to Northumberland five years ago. Visited Northallerton this week, to see daughter and have lunch at Betty's. Delighted that standards are just as high. Lovely to regonise staff we knew years ago,...

Tried to do Betty's survey but it only pertains to one visit so this is more appropriate. Standards are slipping as they try to cope with rising overheads .and our last three visits have not been good. Had to complain as we were given wrong...

Our first time In Northallerton and we’re very pleasantly surprised to find a Betty’s. Having already had breakfast we opted for tea and scones which were of their usual high quality. The main highlight was the staff and atmosphere. Staff were very friendly, efficient and...

Lovely tea rooms and wonderful service from Sian.however the Welsh rarebit was a bit of a disappointment. When had previously, it came with two rashers of thick back bacon on the side. Here, it was thin slices of what looked like wafer thin ham spread...

Amazing atmosphere and food was amazing fat rascals to die for will be back again for a afternoon tea with my daughters!!

Went there for a lovely cup of tea. We both had the scones which were delicious. The whole experience was excellent. Still highly recommend it. First time back since covid.

On retiring I was lucky enough to be presented with vouchers for 3 Afternoon Teas to be taken at my leisure.. One was for Blooms at Tong Garden Centre.. lovely.. one was for The Grand Hotel at York.. that was fabulous and the £50 in...

I have wanted to visit a Bettys for years and we finally got the opportunity. It was everything I expected from busy; to super friendly with decent coffee. So good we visited twice in the same week. Coffee and a Fat Rascal on visit one,...

Called into Betty’s with my wife and mum for a light lunch. You cannot book a table in advance at this restaurant and so we had for s table to become free but we did not have to wait too long. For mains we choose...

Been a regular customer of Betty’s for years. After our experience of this week, I am extremely hesitant to return to this business unless changes are made. We understand very well that there is a cost of living crisis coupled with skyrocketing energy costs. Betty’s...

Lovely venue - as was a Sunday morning there wasn't a queue 🙂 Service was slow and the food was expensive for the quantity but the quality was fine. Definitely wouldn't queue for this when there are other nice venues in town

I visited the Northallerton Bettys tea room as a mid-week treat and was left disappointed with my experience in the cafe. When I ordered food - I asked for a side of Matchstick fries (pomme allumettes), however when they arrived, I did not receive matchstick...

My friend and I had the afternoon tea at 24.95 per person. It was the most disappointing food I have ever had at an afternoon tea. The sandwiches were passable, the scones were cold and looked like shop bought ones, and the small cakes we...

We always like to call in to get a few fat rascals to take home after visiting Northallerton, the staff are always so polite and friendly. From shop staff to the cleaning staff they always go out of their way to say hello. My children...

Stopped in for a cake and coffee. We knew the prices would be higher but expected the quality to match. Unfortunately the gooey rascal was dry and definitely not gooey. The scones were fine but had far better even in Northallerton. Lovely flat white and...

This is a lovely, quintessential British tea room experience. We went for eleven sets and enjoyed a rarebit scone and fat rascal treat. The coffees were also delicious. The place is beautifully decorated and the staff immaculate.

Visited this one instead of Harrogate as figured it would be slightly quieter on a bank holiday…there was a slight queue but the front of house manager was wonderful and moved us in fairly quickly! He came out to keep everyone updated with timescales as...

Cafe didn't open until 10, told to queue outside in the rain! Asked to go to the toilet and was told it wasn't ready......honestly how is a toilet not ready!! Only waited as it was my colleagues choice. Food is nice enough but service is...

Lunch for three adults and two small children (who had a milkshake each and shared a small fish and chips) came to over £90. I wouldn’t have felt quite so let down if the food had been exceptional. My vegan breakfast (£11.95) was very ordinary...

Popped in whilst browsing around the market this morning. Didnt have to wait long. We had the eggs royale and had to try one of their famous Rascals. We weren't disappointed, food was lovely, service was excellent and a lovely setting. We will be back...

Every thing was fine. No complaints about the food or service, But I dont know what happened as it took me 17 minutes waiting to pay. I cannot stand for long and as soon as I put my coat on you would have thought some...

Never been to a Bettys before, went for my other half’s birthday as a treat whilst staying in Northallerton for a few days. Obviously, as expected, pricey (2 sandwiches ((other half was allowed their dearest) and 2 coffees with a £2.00 tip £28.70)) but as...

Have visited Betty’s Northallerton many times over the years, it has always been lovely. The service is excellent, the food, drinks and cakes have also always been excellent. The menu offers a good variation. Visited yesterday my husband had Betty’s burger and I had chicken...

First time I have visited the cafe restaurant in nearly 30 years since I lived in nearby Osmotherley several years before TripAdvisor existed. Place seemed much bigger than before and the short queue outside on a wintery freezing Sunday was well worth the wait for...

I had another lovely meal here today. I have the scrambled egg with smoked salmon and on Gluten Free Toast. Together with a pot of Bettys Tearoom blend served with lemon it was outstanding . Very good service And I noticed Everyone was cleaning the...

Very good service, tea lovely and my husband and grandson enjoyed their ‘Full English’. I always enjoyed poached eggs on avocado and eggs Benedict, sadly neither of these are on the current menu. The scrambled eggs and smoked salmon I chose was disappointing and expensive...

I met my cousin mid-morning for a catch up. Coffee (me) and hot Chocolate (her) and a cake each. All very good, overlaid with friendly and helpful staff. Very pleasant way to spend time - thank you Betty's

We had another fantastic visit whilst we were on holiday! It was the first day of the Christmas menu so it was lovely to see and try the festive dishes and I also was able to start the festive season with a delicious glass of...

My granddaughter was thristy and amazingly , in the mess of the High Street, there was aparking space close to Bettys, so she was treated to a warm milk and a piece of shortbread, which she loved. Mummy had some mint tea, Granny had some...

Popped in for a mid morning coffee and light bite. I had a Christmas coffee and tea cake which was great but my mum and sister opted for the Yorkshire Rascals. Sadly they were very disappointed- the rascals were burnt/very dark and had they felt,...

When ordering allergy question raised, friend ordered salmon salad and is allergic to shellfish. Got advice from kitchen “could not guarantee that fish was not in contact with shellfish before they got it?” Asked for poached egg as replacement, refused as not on menu! Salad...

Breakfast at Betty’s. Nothing finer. Superb service as always. Took to the shop to get some more tea bags for home and some treats too.

You know your town has come up in the world if a Betty's is opened there. Living in Northallerton as a small child in the 1950s I wouldn't have seen it as a Betty's sort of place, but things change. Of course, the Betty's brand...

A delicious lunch at this infamous delightful Café. (We were a little apprehensive as our last experience at Betty’s at Harrogate was rather stuffy & food very underwhelming.) However, today’s visit to Northallerton Café restored all faith! Our luncheon was delicious, well presented and the...

Traditional and classic. Exactly as you’d expect with a good selection of cakes and teas. As the decor is traditional too, it feels ever so slightly dusty, but perhaps I’m just more used to modern decor.

We have been to Bettys before however this was the first time we have been for a meal. The staff were so kind, friendly and welcoming, they couldn't do enough for us despite the tea room so busy. I went with my mum, she had...

At front of queue for cafe we were told that it could be 15 - 25 minutes. We opted to go in the shop. 5 minutes later while we were still shopping two couples were shown straight through to tea room. Mystified why we were...

I much prefer the Northallerton branch of this business so much better than York. The service is always excellent and although expensive it is nice to go their for a treat. We always get there for opening to have breakfast as the queues can be...

Been to Betty’s before but this was the first time to Northallerton. Unlike Harrogate and York you cannot book a table for afternoon tea and have to queue up like everyone else. There were about 20 people in front of us when we arrived at...

We stopped here for a lunch. Quite A queue to get in. Kids enjoyed their club sandwich but they forgot to put cheese in my wife’s ham and cheese sandwich! Cakes were distinctly average compared to other cafes around the area. If you want a...

Called in with my husbqmd on the way to spending a night away. He had the cooked breakfast I had scone. Both were very nice . Service was good and everyone was polite the only reason I haven't give it 5 stars is because on...

We had a lovely breakfast experience at Betty’s. The COVID restrictions are still being closely followed and the number of customers is being closely monitored. We were able to get a table for four in the well sized outside terrace. The breakfast was excellent -...

Ordered some bits for a birthday. Staff were very helpful and friendly. I bought some macarons which were delicious. Spend £50 plus overall and the biggest disappointment was the £20 chocolate cake which was awful. Honestly we couldn’t taste the chocolate due to the amount...

Me and my girlfriend decided to come in for afternoon tea on Thursday and it was delightful. We knew before hand that there would be a wait as there nearly always is at Betty's. It greatly upsets me where people have left reviews complaining about...

Twenty plus years ago we lived a few miles East of Northallerton and so, travelling through recently from Aberdeenshire, we just had to pay a visit. I know that Covid has mucked up so many things, but we were on holiday & determined to enjoy...

We enjoyed our Club Sandwiches and the tea and the coffee was good. The only negative thing was, it was a good while till our sandwiches came, so my coffee was getting cool. I asked the waitress to warm it up. Since she couldn't do...

Called into Bettys while visiting the market town of Northallerton. Due to COVID precautions we had to queue outside for 10 minutes and then a further five in side before we were shown to our table. Between the three of us we ordered a salmon...

Visited for breakfast whilst in Northallerton last week, Staff were amazing, ensuring Covid-19 rules were kept. Service great and pastries fresh and light, best pot of tea in Yorkshire!

We visited whilst on holiday for my mum’s birthday lunch. It is a lovely restaurant area, very bright and airy. The staff were lovely and the food was delicious! We also bought a few cakes and tea from the shop to take home. You can’t...

My NannyB who was from Yorkshire always spoke about these tea rooms. So I took me and my partner to see what all the fuss was about ! Was really lovely visit and I’m sure it was even better back in her youth. I think...

Early morning visit for a delicious breakfast. Great Covid measures in place it feels really safe. Breakfast rosti and world's best coffee. Really can't ask for better. Service is top class and everyone is pleased to see you.

Bettys has sadly gone down in expectations! Really very disappointed in the lack of good service and foods. Let me explain. Having cake from North Yorkshire, growing up with this cafe, it’s been a real treat, now I’m no longer living in the north coming...

Called in early coffee. Great venue Fabulous staff interaction Quality coffee But pricy but it’s not a cheap coffee shop it’s classy👍👍👍👍

My boyfriend will not stop going on about how great his breakfast was at Bettys, and no breakfast after this has come close. I had the breakfast special rosti and he had a fry up, everything was perfectly cooked - especially the scrambled eggs. The...

Great food and drinks as usual. Lovely and spaced out with loads of space between other tables. Great extra feature of being able to order food from the shop to take home whilst sat at your table in the cafe and it being brought over...

I have always been a fan of Betty's but after my recent experience I am unlikely to return. We went for breakfast, reuniting as a family after lockdown, There were six of us in our group. I understand that as a result of the Covid-19...

My Grandma has loved Betty's for years and everytime I would visit as a child we would go and have afternoon tea. My Grandma is now 90 and can no longer walk more than a step by herself. I have not seen her for a...

Like many folk I`ve heard tales of afternoon tea at Bettys with silver service and waitresses in starched pinafores. Well you do get that, usually after a long wait to get in, but what followed for us was a distinct anti-climax. The sandwiches are four...

We picked a time when no waiting, but busy when we came out, but they had shop waiting folks in differant line to Restraunt, very well sorted. Restraunt now has less tables so space, Staff still very friendly and helpful, wearing masks. Still great place...

Nice enough afternoon tea, nothing spectacular about it though. Think I was expecting more to be honest. I really wanted to try it and treat my mother as we were in the area. I’ve had better though although it was nice, just a bit underwhelming....

Lovely brunch for our 36th wedding anniversary. Wonderful food and service. Shame there were no breakfast options.

A visit after shielding. We got straight in and we’re asked to use hand sanitiser and provide contact details before we were seated. We were also advised that it was a limited menu. Al staff had masks and were socially distancing. Were were seated at...

In general I had gone off afternoon tea, having had several overpriced/mass produced/overly sweet experiences elsewhere, but Bettys is in a completely different league. You could tell that every element had been carefully thought through, and was absolutely delicious. The sandwiches were excellent, from the...