Best Western Premier East Midlands Airport Kegworth Yew Lodge in North West Leicestershire

Attended a conference - WOTFLM 2025. The staff were friendly and helpful. The room I was in was very comfortable. The food was good and flavoursome.

When I stayed it was not a Best Western anymore but a Crowne Plaza. I was late checking in and left early so didn't get to experience much of the hotel, only to say the room was clean and tidy and comfortable

Great place close to EMA the cost for a Overnight stop and parking costs are not much more than a taxi transfer. My holiday starts early and avoid a very early start.

Not a good experience at all. This is the third time we have stayed at this hotel. First time the room was freezing cold despite having air con heating the room wouldn’t warm up. Second time we stayed the room was ok but nothing great. This time we arrived to find we didn’t have a king sized bed and the room was small, we asked to be moved but were fobbed off with excuses that they didn’t have any spare rooms and that it was a mistake last time we stayed that we were given a larger room with a king size bed even though we had booked a larger room. To get a slightly better room we had to pay an extra £30 per night! They said we could have the contents of the mini bar as a consolation prize which hardly had anything in it. We were out for the day but on returning to the room we discovered why we’d been yet again fobbed off with an awful room. Not only is it also freezing cold but it has ALL the air conditioning and heat recovery fans and pumps right outside our windows, please see my photos. The windows are so old and draughty that the huge fans not only make a terrible noise but also create a constant cold breeze that blows in through the spaces around the ill fitting windows. Yes, Premier Inn, I think we deserve some kind of a refund as you’ve got this particular customers experience very wrong.

I wasn't expecting that much but I was very pleasantly surprised. Reception staff were excellent. Rooms were spacious and full of all the nice tea and coffee. The only downside I could see was having to pay for parking even though you were staying there. The attached restaurant serves excellent food.

Great Service, great food.Will definitely go again. Perfect for business.

Nice breakfast where you can squish oranges. The pizza is good too. It doesn’t really feel like a best western but a bit more boutique. It was really nice.

Enjoyed the service, they now have a selection of young serving staff who are the best I've ever known

Absolutely lovely staff and service

Excellent, clean large rooms,beautiful shower. Very clean and plenty of tea a d coffee.

Pleasant helpful staff Lovely hotel with great food , spacious rooms , Ideal location. Would definitely recommend

Nice rooms, helpful staff, regarding gym workouts it's all here 💪😁. An more nice restaurant.

Very good hotel, smart bedrooms very clean and comfortable beds bathrooms clean with walk in shower, staff very helpful .. would have liked to try the restaurant but was going to a wedding. It was a bargain price for 2 people. £75 - breakfast extra for £11 each but we missed it as we thought it was on till 11am and only till 10, our fault.

Lovely hotel. Newly refurbished. Very clean & tidy. Excellent location for East Midlands airport. Marco Pierre-White restaurant is attached which was excellent.

Full of dirty illegal migrants! Stay at your own risk when it reopens to the public.

Full of migrants who're harassing locals, the owner and Home Office should be put on endangerment charges. They're ruining Kegworth.

James on the reception goes above and beyond for all of his holiday makers, can't fault the level of service

Well done Kegworth for providing a safe space for people fleeing countries destroyed by war and countries with poor human rights. The hotel owners responding to what is a global emergency. An opportunity to embellish and learn about different cultures.

Wonderful hotel, bedroom was clean and very comfortable, Fabulous sharing starter, steak melted would highly recommend. Stayed for business, so it definitely served it's purpose.

Joke. A enclave of greed and corruption.

Wonderful place for asylum seekers. Assisting in the destruction of local businesses as shown on the news.