Best Western Premier East Midlands Airport Kegworth Yew Lodge in North West Leicestershire

Staying here for my first business trip away. With it all being very new to me I was apprehensive about how it all worked, but the two ladies on reception I was met with welcomed me wonderfully. I cannot remember their names but they were excellent! Being greeted with a smile goes a long way! I’m back again in a weeks time and feel good about returning!!

Lovely friendly traditional pub. Would definitely recommend a visit.

Shambles. Booked for Sunday lunch at 12:00, admittedly we were a tad late arriving at 10 past, but staff arrived to unlock the pub shortly after we turned up! After being sat down while the lights were turned on and the pub was opening, we were served drinks and told that in fact the chef was busy doing other jobs, and no food would be served until 1:30 at the earliest. There was a single poor girl working who had been stitched up with no other staff on site to help her out. She was very polite and handled the situation to the best of her abilities, but why advertise 12-5 Sunday lunch when doors open at 12:15 and chef arrives at 1:30! At least we were told once he arrives the food shouldn’t take long, as it’s all cooked earlier in the week and simply reheated!!!! I’m not usually one to leave a review, but our weekend to Kegworth has been completely let down as we drive home this afternoon, stopping for a McDonald’s to fill our stomachs!

Really nice hotel. Room had been recently refurbished and all the gadgets. Parking was £9 for the night ,reduced to £7 with prem code.

We thought we would try this pub for the first time after getting a Mail Drop with a money off mains offer. We arrived at the pub which was lovely inside, both decor and feel. We had looked at the menu in advance so ordered straight away to be told the menu on the website wasn’t the current menu, so we had to rethink. We were then told there were no fries. So we ordered something else. After about 15mins someone came over to tell us there was no halloumi (side) and asked if we wanted something else or a refund. When the food arrived, the donner kebab I had ordered was awful! There was no tomato, red pepper and cucumber or sour cream style sauce as per the menu and there were about 6 tiny pieces of meat. I went to the bar to ask for the bits of my dish which were missing, to which I was asked if I wanted a side salad, I said no, I just wanted what I had ordered. I was then brought a side salad. Definitely won’t be back for food as this was really disappointing! Sent feedback about misspelling to Marstons and got rubbish stock reply.