Best Western Duke of Cornwall in Plymouth

Great customer service. The receptionist was very helpful.

Very nice place to stay, reasonably priced, staff are friendly, just watch out for the Niger cleaners as they like to scare you when your in your room, also the squeaky floor boards, in general nice place to stay

Maybe slightly overpriced for the room we had but the location, service etc worked for us. Staff couldn't have been nicer

Lovely old hotel, perfect for my overnight stay in Plymouth

Second time staying at this hotel. Had a really comfortable stay, excellent dinner in the evening and cooked breakfast. Staff friendly and a gem in Plymouth.

Have been there twice in a year because it's search a great place. Clean, great staff, lovely food and drinks, including the prices. I was recently there for an England game recommended by David the catering manager and the hospitality and quality of the function room was superb. If you want a great hotel, function room and amazing facilities then this is the place for you!

Very friendly and helpful staff. Service was great. The hotel is quite handy for the barbican and the shopping centre. Found a hop on hop off bus that costs £2 to the barbican and the harbour. The hotel decor is a bit dated but the rooms are very spacious and clean. Bathroom has a 4 piece suite in. The only thing we found was not so good was the pillows and mattress.

what's good: - Elevators - Location - Parking What's not good: - - Extremely small rooms - Extremely small elevator. Enough for one person with one suitcase - terrible bed. - Extremely small bathroom. There is no place to bend... - There is no cooling or heating in the rooms - A double bed that barely fit in the room. You can leave it in one direction only - You pay a lot and get very little.

Avoid at all costs: dirty, smelly bedrooms and in poor repair. They cater mainly for cheap coach tours. On arrival, we had to wait for 2 hours to be served a plate of sandwiches in the 'lounge' with sticky, dirty tables and peeling furniture. As I have a disability, I could not simply walk into town. Then we were shown into a room with a huge step into the shower and no grab rails. I had specifically requested a disabled-friendly room with a walk-in shower. The duty manager had black rotting teeth, was defensive when I complained and had an unusual style of addressing guests - my wife was referred to as either darling or love. The beds were so uncomfortable that we both unable to sleep to around 4 am. Rooms set up for cheap coach tours with TV's padlocked to walls etc. Not a place to stay if you can avoid it.

Rooms had everything we needed. Clean, comfortable, well serviced. The bathroom has an excellent shower with plenty of pressure and hot water. I had read reviews about breakfast missing a rasher or so but I found the full breakfast to be excellent, more than enough for your average person. Parking needs to be paid for, I always find it annoying, but parking is very expensive in Plymouth, overall I enjoyed staying here. The one drawback is just about Plymouth itself - there is a nutter driving around a lot of the night in a very noisy car (duff exhaust, dump valve, etc). It must affect a lot of hotels - time to band together and get that guy off the road I think, Bring ear plugs.

We went in May 2024, my mother and I, and we were CHARMED! The service at the reception is impeccable, and a special mention to the young red-haired woman who appears in the wedding photos displayed in the entrance hall (sorry, I can't remember her name). She didn't hesitate to do that little extra that makes all the difference between a pleasant experience and an EXTRAORDINARY experience. Our stay was perfect. The hotel is close to all the attractions, without it being disturbing, since it is only one or two streets away. The history and architecture are masterful and the character is brilliantly preserved. The staircase is worth the detour. Special mention to the restaurant: the service is fast, and the dishes offered are varied. The quality and freshness are exceptional and the dining room is magnificent. I recommend it to everyone, and I will return without hesitation! Assured crush.

A modern hotel with the charm of the past. Beautiful. From here you can reach the port on foot, but it is also close to the centre.

Had a great stay, staff were very helpful especially the ladies on reception with their local advice. Rooms very big albeit a little dated but were clean, good shower, quite small bath towels. Breakfast in the morning had good choices and the quality of the bacon was excellent. We will definitely return as we liked it a lot and for what we paid found it good value for money. 2 very happy guests!

I recently had the pleasure of staying at a charming hotel that dates back to 1863. Despite its age, the hotel is remarkably well-maintained, offering a unique blend of historical charm and modern comfort. It may not be a typical luxury hotel, but it has a distinct character that makes it special. From the moment I arrived, I was impressed by how impeccably clean everything was. The rooms were spotless, with comfortable beds that ensured a good night’s sleep. The bathrooms were also very clean and well-equipped, providing all the necessary amenities. The hotel's kitchen and restaurant were outstanding. I had several meals there, and each one was delicious, with a great variety of dishes to choose from. The restaurant itself was well-maintained, creating a pleasant dining environment. One of the highlights of my stay was the exceptional service provided by the staff. They were incredibly friendly and helpful, always ready to assist with a smile. Their genuine hospitality made me feel right at home and significantly enhanced my overall experience. In summary, my stay at this historic hotel was delightful. Its well-preserved charm, combined with modern comforts and impeccable cleanliness, made for a memorable visit. I highly recommend this hotel to anyone looking for a unique and comfortable stay.

Lovely old hotel. Very comfortable with everything you need and lovely staff

Close to seafront an railway easy to get on main routes to other towns food v good

A beautiful hotel with historic character. The location wasn’t the most convenient walking spot to get to food or cafes, but everything is within 10-15 minutes walk from there and there is a park path you can follow. The room was clean, cozy, and quiet from both road noise and noise from other guests.

Old, beautiful and stately hotel in Plymouth, with a real history. Like stepping into a museum. It was a pleasure to be there for two days. Well trained staff with expertise. This is a hotel that can accommodate large groups.

Excellent value for money and step back in time to a classic hotel

Lovely weekend city break. Reasonable rates, breakfast was lovely and the evening meal exceeded all expectations. Booked through wowcher. We will be back! There is a car park, but we parked on the road and paid for parking through the app which was about £15 for 24 hours, so factor that in for your stay.

Stayed here many times,have always enjoyed my stay

I secured a really good bed and breakfast deal for a two night stay, my first ever at the Duke of Cornwall.

Shame to see the downgrading of Plymouths premier luxury hotel. Clean, some good staff but nothing like it used to be. This was Plymouths aspirational hotel but you are better off now staying in the converted Co-op building in town.

Good old building with lots of character. Rooms nice, bar and restaurant good. All the staff were really friendly and helpful

A very lovely hotel, room was clean and tidy, breakfast was lovely and all the staff was very friendly and kind, the hotel is only a stones throw away from Plymouth city centre, will definitely be staying here again when we are next down in Plymouth.

Had a lovely preshow meal here before a show in the Pavilions. Definitely something to make any show an extra special night out.

I secured a really good bed and breakfast deal for a two night stay, my first ever at the Duke of Cornwall. Had a much larger than average room and bathroom. Good powerful shower and very comfortable double bed. All was immaculately clean. Was really impressed with the value for money. Really good breakfast options too and delivered with a friendly service. Nice to stay somewhere with such character and history to it and which doesn't have that bland corporate air about it. Good cosy bar area too. Will definitely stay here again when back in Plymouth.

Lovely old building, clean, friendly staff. Parking is the only problem. They cannot accommodate every rooms car parking needs

I booked the Duke for a private and large function and I am so glad I did! Everything was perfect, the event co-ordination was faultless, the food was exceptional, the service was attentive and anticipated our every need. Guests are positively raving about their experience and I look forward to booking the Duke again for another event in the future. Thoroughly recommend for corporate events.

Our second visit to The Duke, friendly staff, clean comfortable rooms, well stocked bar.

I was at a event tonight,the service and food was very good

A Night to Remember at the Duke of Cornwall Hotel’s Ballroom On the 24th of February, the Plymouth Romanian Organisation had the immense pleasure of hosting our vibrant celebration, Noaptea Dragobetelui, at the prestigious Duke of Cornwall Hotel’s Ballroom. It was an unforgettable night not only for us, the organizers, but also for our esteemed guests who enjoyed delicious meals, had a fantastic time, and danced the night away. The venue proved to be the perfect setting for such an event, blending elegance with a welcoming atmosphere that set the stage for a truly memorable evening. From the moment we began planning, the cooperation and support we received from the hotel were unparalleled. Melanie, the venue manager, was exceptionally accommodating, ensuring all our needs were met with grace and professionalism. Her assistance in organizing the menu and adapting to our specific requirements contributed significantly to the evening’s success. The Ballroom itself exudes a charm and sophistication that complemented our event’s spirit, providing a backdrop that was both visually stunning and incredibly inviting. Its spacious layout allowed our guests to comfortably enjoy the festivities, from the dining experience to the joyous dancing that filled the room with energy and laughter. We are confident that this will not be the last time we choose the Duke of Cornwall Hotel’s Ballroom for our events. It’s a venue that we wholeheartedly recommend to anyone looking to create an event filled with elegance, joy, and unforgettable moments. A huge thank you to Melanie and her team for their outstanding service. We look forward to many more collaborations in the future.

Charming atmosphere from a bygone era

Loved it. Fantastic food, good value and certainly added to the evening

Spent 2 nights here in the tower room. (Reynold's suite). The views were absolutely amazing from the other floors. The staff were amazing and the food in the restaurant was very good from breakfast till tea. Only negative there was no heating in our room. Rest of hotel was very cozy and warm just not ours but small price to pay for the room. I'd definitely return again as everything else was exceptional

Great location, lovely room. This hotel was obviously once a very grand hotel. Some recent renovations have maintained the class with modern decor. Good room, friendly helpful staff finished off with a very good breakfast. Not the biggest breakfast ever but quality on a hot plate. Our first time here but not the last.

Great stay love how it's dog friendly! Loved how they topped up the coffee, tea, milk etc. And made my bed when I didn't ask for it. Only issue was a bit dated, dirty window which let down the view and stain carpet. But other than that my stay was very enjoyable. Thank you!

Great experience Service and room great Breakfast awesome

A very nice stay at a beautiful character hotel, staff were great, food and drinks all at fair prices and great quality. Will definitely book this hotel 🏨 next.time in Plymouth

Perfect for the theatre and shops, staff amazing, outside rendering needs to be sorted as our room from the outside looked as if it was going to fall down.

Cecked in for a night, wonderfull hotel, warm room and friendly staff. Free private parking on site, I had room 108, twin beds. The room was larger than any other room hotel I stayed, spotless clean: clean sheets on bed, smart TV, good signal on wifi, the bathroom was aswell clean and disinfected. Would definetly reccomand.

I love this quirky Victorian hotel the tower room is a must see but don't expect luxurious room quirky and historic yes with fantastic views

The place looks better after the refurb. Unfortunately the service at the bars was lacking any customer service skills. Very moody and no smile the whole night from the bar staff. Limited choice of alcohol. It has a lot of potential given the location but a new vibe needs to be inserted in the place. Improvement needs to be done in the period features of the building so that they align with a good customer satisfaction

Disappointed.....bed very uncomfortable, room clean . Pre-supper Xmas meal. Was turkey steak! Tasteless

Had Christmas lunch here for group of 20+, staff were very friendly however the pre ordered Christmas lunch was very disappointing. The salmon starter I had was small and amounted to an 'amuse bouche'. The turkey main was small with few vegetables, and the Christmas pudding was a very small portion very thinly sliced. Very disappointed

Everything the hotel was unique clean and tidy alot of history in this hotel staff friendly food and drink good the tower of hotel you can either stay in or just use for cream tea and views marvellous will be going again. 😎

Room was directly below a very loud squeaky floorboard that people were walking over all night. Didn't sleep a wink.

Had a brilliant stay, very good value for money ,despite scaffolding around building. Will definitely be back.

A beautiful place to stay and great food!

Great stay in an old fashioned hotel. Fabulous room and whole place has charm. Food is great, especially the breakfast.

Really liked the hotel, with its oldy world charm but with the modern conveniences you would expect. Felt very up market with its chandelier and find classic architecture with interior to match. The evening meal was fine dining, and the breakfast was also part table service. The staff were very accommodating and knowledgeable when asked about gluten intolence and made reasonable changes so all party members could enjoy the experience. I will definitely be returning as it is very convenient to the Plymouth pavilion when visiting for shows.

Very clean Fantastic friendly staff very helpful and welcoming. Nice big bathroom and a comfy warm bed!

Absolute rubbish, advertised as having parking, only to bevtold on arrival, we have no parking, but you can park on the street. We had to find another hotel , now Dikebof Cornwall refusing refund.

Lovely restaurant, staff were very friendly and helpful, think we were upgraded as we weren't expecting a four poster, but it was such a wonderful treat to be able to celebrate our anniversary in style!

We booked a basic room and... OMG... it was huge! Beautiful decor and spotlessly clean. Staff were very friendly and helpful when we accidentally left an item of jewellery behind. We'll book again, hopefully we'll stay longer so we can enjoy the hospitality and see more of the area.

I haven't stayed here, but attended a few events. The hotel is old but still rather stylish, the building itself is beautiful. Close to city centre, the Pavilions and the Theatre Royal.

A nice hotel, having a little work done on the outside. A lot of history comes with this hotel, hence the naming of the rooms. I think more could be made of this, with reading material available for anyone to update themselves. Good location for me, friendly staff who sometimes disappear if it's quiet (had to search for the bar person twice). Rooms comfortable, a little warm by a window open assisted .

Good afternoon  Firstly on arrival we were given a room that was no bigger than a bed and breakfast room, the room was cramped and unwelcoming. The receptionist moved us to a larger room on the top floor once i had stated what they were charging us was in fact cheaper on booking.com even though they state it is cheaper to book direct, in fact i wanted to checkout, as i was going to move to a hotel across the road. Although more space the room itself was dated, grubby, the bathroom flooring had black staining ? The anti slip mat was perised, fit for the bin, the walls were chipped and flaking. The window in the room rattled all night long. The hotel stairways carpets are thread bare in places. The dining room has wall paper missing, there has been an attempt to hide this by placing a cool counter there but it looks like damp has set in and the walls are so high the cool counter just attracts guest to look at it. We paid for bed and breakfast which what they are charging is unsatisfactory. I myself am a vegan coeliac, there is nothing on the menu that offers vegan option, unless I removed all the meat and dairy from full breakfast option leaving me mushrooms and tomatoes The fruit is tinned and does not look appetising , yoghurt all dairy no other option No non dairy milk available  As a coeliac all I could have was gluten free toast Which must have been cooked in the same toaster as other breads I did state to staff I was coeliac but still I feel not enough attention was given to this fact as I suffered a reaction and have had to endure mouth ulcers as well as coeliac reaction as a result of eating in your hotel. All cereals are full of gluten, marmalade and jams are like runny honey, y staff called it a breakfast buffet, I've seen more on offer in a supermarket cafe. The coffee is of an awful standard both in the dining area and rooms. We went out Saturday evening and when I returned at 11pm a rather abrupt and rude night staff stated I had ordered a bottle of wine to a table and not paid for it, I explained we had been out all night, he said he now had my room number and would be charging us. I did check with morning staff and thankfully we had not been charged. The experience we have had at the Duke of Cornwall has been memorable for all the wrong reasons. Your hotel is in much need of an update even to a basic standard, yes it's admirable to maintain the historical nature of the hotel, but it quit frankly smells like a charity shop. More attention should be given to people's dietary requirements be it though a medical condition such as my coeliac, or lactose intolerance people, there was nothing for them or peoples choice to be vegan. the Duke of Cornwall is not value for money, a B&B on the hoe would be a better choice. We paid over £240 to stay with you and it will be an experience never to be repeated.

Checkin was easy. The hotel was covered in front by scaffold which didn’t affect our stay but the windows were so dirty and wifi was near existent Parking is £5 if available spots

Schönes Hotel! Man fühlt sich zurückversetzt in ein anderes Jahrhundert. Zimmer groß und geräumig. Frühstück war ok, das Personal nicht gerade freundlich.

Stayed here a few times for work. The staff have always been very friendly and helpful. The hotel is an interesting historical building which adds some character to the rooms. Each room I stayed in was slightly different, unlike a typical chain hotel. You can choose from a cooked breakfast menu and also help yourself to some drinks/cereals etc. I had fried bread, beans, mushrooms tomatoes & toast. Parking can be extremely limited if you arrive after 5pm and a few times I have parked in the theatre car park (5minutes walk away) or on the road outside. Approximately £3 overnight (only until 8am!) with RingGO for road parking or much more at the theatre (typically about £8-10 per night).

I wouldn't say fine dining was on the menu, it's a shame they don't market it as a vintage hotel as that's what it is and looks like. Loved the old fashioned look of the hotel, definitely should make more use of that.

Lovely old hotel , nice freindly staff. Food was very good. Car parking available. Nice room good comfy bed . Would recommend

I am glad I can stay here, but it is really old building with all the pros and negs. Not exactly my cup of tea.

Incredible stay at the tower what a room simply unforgettable experience. I'll definitely be booking that room again

On the face of this lovely hotel it looked impressive, How wrong we where, it is very dated an tied through out the building, bedrooms and bathrooms in desperately need of modernisation and restoration, carpets that have seen better days an have a peculiar smell. On a positive note the staff are friendly and helpful, we did eat here in the large dinner room in the evenings, we have never been so uncomfortable eating in there it was so ridiculously cold and the radiator's where very hot and not keeping the room to a amibient temperature So we never felt comfortable, our food never stayed that warm from being served to us an put on a stone marble table with no white table cloth . I couldn't honestly recommend the hotel only from our experience. But what is happening to all our hotels is the decline an the lack of investment . It's only a matter of time before this lovely hotel is closed for good.

Delicious pre-show evening meal. Staff very polite, helpful and accommodating.

Gorgeous building but tired & in need of a revamp

Had Christmas day lunch here and it was absolutely sublime. The food, the atmosphere and the staff were all perfect. I couldn't recommend The Duke of Cornwall enough. Amazing 11/10

The grand Old Duke of Cornwall offers an enjoyable and comfortable stay. The staff are very helpful and go over and above to make your visit as unique as the building.

Warm and cosy. Amazing staircases and interior decor. Traditional , still like the Olde days .

Very welcoming staff, food was ok. Could do with improvement and better portions for the price. Very clean place and comfortable.

We really loved our stay for 1 night here it’s a beautiful hotel the staff were lovely and very helpful there was only a superior room left so we booked the room which didn’t really seem any different to a standard room but was lovely and clean the only issue we had the bed was very uncomfortable including the pillows which I don’t think have been changed for a very long time the mattress has a dip in the middle I’m assuming it’s a very old mattress there was an event going on at the hotel late at night so there was abit of noise was quite disturbing as it was outside they were making quite a lot of noise overall me and my boyfriend didn’t get a lot of sleep other than that everything else good i think it just needs an upgrade on pillows and mattresses

Had a meal with a large group here on January 27th. The set meal they provided was very good, tasty & well presented even though they were catering for 35+ people and had another large gathering at the same time. Very friendly & helpful staff. Would recommend.

Very enjoyable. Thank you for looking after our friends from California

Excellent hotel in the centre of Plymouth love it staff good. Fair priced with parking .

Great to stay there after 2 years. Lovely staff. Hotel in a good position for visiting Plymouth. My favourite hotel. Love it.

It's a beautiful old victorian hotel with the most amazing grade 2 listed spiral staircase..close to the town and harbour.The rooms were clean and comfy but if your looking at ultra modern this is not the place for you.The hotel does have a car park at the rear but its £5.00 per day even for hotel guests which is a bit annoying It's dog friendly at £10.00 per night.Breakfast was adequate and the staff were lovely.

Got a really good pre-show 3 course meal here. The Pavilions is just across the road.

The outside let's this place down. So disappointed.

Really clean hotel, lovely staff, nice environment

date of stay - Nov 10th to 12th 2021 1. Bath tap handle fell off - covid disinfectant sheets that were signed saying the taps had been cleaned and checked were..inaccurate. if they had been checked the handle wouldn't have fallen off. 2. Iron safety sticker is a year out of date. Iron base plate has something icky melted on it. There is no top to stop water coming out the top of the Iron. 3. Sheets not changed daily. 4. Inside draws and wardrobe were dirty and dusty. 5. Inside certain draws there were burn marks and gaps that allowed items to fall out. 6. Tvs only had certain channels. No BBC channels, no sat free view free channels. 7. WiFi was insecure. 8. Chair in bedroom had weird stains on the seat. 9. Door in living room didn't seem to lock. I had to place a chair and furniture behind it to make sure I had no night time visitors. 10. On checkout the receptionist couldn't be bothered to ask me if I'd had a nice time in Plymouth, had my stay been ok. She took my Door card, logged me as checked out and turned back to her desk and playing with her mobile phone. 11. Supposedly they do room service but I couldn't find a menu for food or drinks to order from. 12. No offer of a complimentary drink let alone any recompense. Not impressed. 13. Found a pubic hair under the sealed plastic covered plastic drinking glass on the morning of my leaving. I would have told the receptionist has she been at all interested in my stay. I've spent time in various countries and stayed in many hotels and the odd motel, but for the price these charge, I'd have been better sleeping under a tarp thrown over my motorcycle, or digging a hole popping up a tarp and sleeping in that. Paperwork saying the taps have been cleaned but the part of a tap falls off...... spidersense is tingling...

Great place. Our room was very big and comfy. Dogs friendly. Lovely place for dogs next to the hotel. Not far to the see side and also to the city centre. Highly recommended 👌 👍 👏 💯

We stayed at this lovely hotel for 1 night. We had an amazing 3 course meal in dining room...absolutely delicious. Staff extremely friendly and helpful. Room was very clean...shower was amazing...powerful and hot. The only thing was that the bed wasnt comfortable at all. Apart from that fabulous and wouldn't hesitate to stay here again. Great location to everything. Pavillion theatre next door.

Lovely hotel wouldn't stay anywhere else feels like home was very sick and service and support from staff was excellent thank you 😊 🙏

Lovely comfortable hotel, well placed for the Home and Barbican

I booked and stayed at the Duke of Cornwall Hotel a couple of weeks ago. The booking process was easy and simple. On arrival the receptionist, Julie, was very welcoming in checking me and my family in, arrange the taxi to get us to a great restaurant we would be going to the same evening. Inside we were helped with getting our luggage to our room and also any other places outside of the Hotel that would be of good service. It was also nice the way Julie checked us out and was especially polite in asking how our stay was and if we enjoyed the service we received? We will definitely return again and recommend to anybody else on their stay in Plymouth!

Food was adequate lift didn't work at times the whole place needs upgrading

Perfectly situated if, as we were, you are visiting Plymouth Pavilion. We could see the venue just across the road from our room. Lift was "being serviced" or more likely, broken but we were travelling light. Generally the hotel had an air of under investment but was clean, if dated. Breakfast was nice and staff were lovely.

2 would be harsh as the staff and food are nice. Rooms are awful, unless you upgrade. We were offered a horrible dark box room, next was brighter but it is so old and dusty. Not dirty but ingrained with age. Lift was broken, could be taken in the service lift, we were on 5th floor, hubby has AF so not ideal. Travelzoo let us down a bit this time. Staff don't get tips if added to card payment. Thats a cheap move by the management in my opinion. Good location.

Had a lovely stay the staff are warm and friendly always pleased to help you the breakfast was lovely would highly recommend

Amazing hotel, love the character and they got Stella on tap, win win

Quiet hotel despite being in the centre of the city, pleasant staff, comfortable room, excellent breakfast. Will definitely return.

On arrival was greated amazingly checked in to our room which smelt like damp and when my partner checked the bedding it was stained with god knows what and also had other people hair/private hair in the bed. We were upgraded for free whilst there but did make us consider whether we would stay here again

First time in, went to a meeting, quite impressive overall

Second time staying here. A very grand hotel with special character , very posh. Staff very polite and friendly.

Great Hotel which breathes the grandeur of former times. Sadly the shower was an automatic cold/hot type...

We spent a lovely 2 night stay at the Duke. We have stayed here many times, this being the first since Covid. They are doing everything possible to make everyone's stay as safe as possible. Ideal location for Sea and Shops. Breakfast excellent.

Great location, very posh. Lovely staff

It needs so much money spending on the rooms it's probably not viable to do so unfortunately. I wouldn't stay here again .good staff and location and plymouth is lovely