Based on 543 opinions finded in 1 websites
Based on 543 opinions finded in 1 websites
Nº 287 in 703 in South Gloucestershire
Opinions
Great place to stay along the Cotswold Way. You can have your clothes washed here. The food is nourishing.
J&C Goolsby . 2024-10-01
MORE AT Google
Lovely staff that were incredibly kind.
Gordon Perkins . 2024-09-29
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Ideal location for a stopover betwix'd South West Wales and Essex. Just off the M4, but a little in the middle of nowhere. Extensive grounds to walk the doggo, who was made to feel welcome. The bar and service staff were great. The rooms were nicely fitted out and were clean and modern. The resteraunt food was ok and good value. Breakfast was nice.
Richard Bishop . 2024-09-22
MORE AT Google
A unique place with a fascinating labyrinth of rooms, halls, indoors and outdoors gardens and cosy sitting rooms. It's beautiful, comfortable and relaxing. The staff are super friendly and helpful. And the hot chocolate there is one of the best ever!
Nathalie Choubineh . 2024-09-02
MORE AT Google
Shower leaks onto floor, toilet leak onto floor if you manage to get it to flush. Otherwise nice room. Missed breakfast as it doesn't start until 8.00 and had to leave by 8 15
Paul Ashworth . 2024-07-09
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Rooms are tired and place is a maze.
Chris Chunsi . 2024-06-21
MORE AT Google
Nice food and good location. Can also cater for large family events or wedding reception.
Terri-Ann Woodward . 2024-06-13
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Just slightly let down by being out of stock of some items
Martin Davis . 2024-05-19
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We were out on a walk, we popped into the compass Inn for a drink and a light lunch, they accepted dogs aswell so that's always good. The Food was nice. The only complaint I have was the young lady behind the bar, she was so miserable!!! She never smiled, hardly spoke, and couldn't even manage to day thank you, not great customer service skills, it would definitely stop us going in again
michelle . 2024-05-04
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Food was good but hotel service was poor. Would not visit again.
Rachel Moutrie . 2024-04-23
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Fantastic place to stay, especially if hiking the Cotswold way with your dog. Everything seems new in this place. Homely decor. Clean. Very quiet. Blackout curtains. Great bed. Massive TV. Dog friendly. Amazing dinner and breakfast!
Theo Ford . 2024-04-12
MORE AT Google
To start the staff are very friendly, there is a mini fridge in the room, the beds are comfortable, but the place is in need of some tlc. The room chairs are not comfortable to try and relax, cobwebs hanging from the roof, the shower is broken and won't stay up (I am 6'2'') so I had to kneel to have a shower, bit of a maze with poor room signage. For me the food wasn't up to much, found it very dry, nothing else around so options are limited, finally be prepared to burn your knees and lower arm when using the toilet as the heated towel rail is so close to the toilet.
David Gwilliams . 2024-04-12
MORE AT Google
We would just like to say a massive thank you to Hayley our wedding co-ordinator & the team. Hayley did such an amazing job helping our wedding go smoothly & our day was just perfect! The bridal suite is gorgeous, the food was delicious & the whole wedding set up was PERFECT! We cannot thank Hayley & the team enough & we would highly recommend! Thank you ever so much from the newly wedded Mr & Mrs Baldwin-Jones.
Rosie Baldwin-Jones . 2024-04-06
MORE AT Google
Great place , Well use again Soon.
Andy Welling . 2024-04-01
MORE AT Google
Was really disappointed with this hotel. The room was a let down. Will say that the chap who served us at lunchtime was really good. Rest of the evening staff were uninterested. They sat drinking at the bar, chatting.
samantha Gray . 2024-03-17
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Typical hotel chain pub come hotel, it's neither one or the other. Rooms are adequate, food mediocre and staff indifferent.
David Thomas . 2024-03-16
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Handy for meetings as close to J18 of the M4
Nick Keeler . 2024-03-09
MORE AT Google
Hospitality tray very very poor no milk available 2 tbags no sugar nothing replaced next day either no mirror above dressing table very noisy snowfall during night no grit spread on paths or even cleared no information leaflets in room or menus . Staff very pleasant .
audrey phillips . 2024-03-04
MORE AT Google
We attended a friends wedding here. The bar staff were very friendly. The food was fairly good. The gluten free food alternatives were of average standard.
Emma Harris . 2024-03-02
MORE AT Google
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1379 Opinions
Came in recently and had an awful time. The manager (think I heard the other staff call him Steve?) couldn’t keep his eyes off my two boys! He was staring and winking at them from the bar and came over multiple times asking if the food was okay rubbing his hands on my youngests shoulder and head even when he pulled his head away. He is quite intimidating especially as a single mum but I eventually told him to stop and he stormed away angry. felt very uncomfortable by him so we eat up quickly and left when we paid which is a shame as the boys normally love building their brownie. We have eaten here quite a lot but after this we will never be coming back.
3091 Opinions
Me and a few friends went to dine at this branch today and didn’t have the best experience, though it wasn’t awful we just weren’t pleased. Firstly, we were sat on a round table by perhaps the host or runner? And when our waiter came over we were asked to move as they had a reservation for a round table? We moved with no hassle not a problem for us, these things happen but then turned to see that there was an exact same table a few more tables back. He was very lovely at first with a warm welcome, drinks were ran shortly and food order was taken. Food took about 30-40 mins which we didn’t mind we could see they were short on staff and it was a weekend and as a hospitality worker myself these circumstances are understandable. However food came and it wasn’t the best, pizza and garlic bread was hardly cut and really overcooked bread was very hard from being burnt. Mozzarella dippers were hollow throughout meaning they were cooked for too long. When the waiter came it was a bit of a rushed check back and we didn’t really have time too feedback, we mentioned to him that we had ordered 4 sauces with him and only 3 came and there was a little of bit of unnecessary attitude and disagreement with this when he could of just said that it was a misunderstanding and grabbed the extra sauce when he had a spare minute, because of the food quality and communication from the server we resulted in wanting to discuss our experience with the manager. The manager was a great help and could see the poor quality of the food as soon as he came to the table. He apologised about this and took the necessary items of the bill and added a discount. He dealt with us very well and we’re pleased with his understanding and help. With a price rise we agreed that the price we was paying wasn’t quite worth it. Overall these mistakes can easily be fixed and this is not a sign to not go there but just me sharing our experience.
334 Opinions
Lovely staff, but not the menu shown on line, very poor choice. Not recommended