Based on 355 opinions finded in 2 websites
Based on 355 opinions finded in 2 websites
Opinions
I don’t know why these reviews are so bad. Me and my sister were drunk, and this kebab literally saved us. The burger was so warm, soft and amazing. I would 100% order from here again.
Josh F . 2024-09-22
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Just ordered a mixed donner kebab from Best Kebabs Newport. Previously always been top food and service. Arrived without chicken. Called them spoke to Ali. He said sorry we're now closed for delivery. I thought that's BS. So created a random order for delivery on their site and it would accept it. Rang back. He fed me some BS. Many years of ordering from there has now ended. The moral of this story... Keep your customers happy. They will return and recommend. He has pissed on his chips.... Well he might have anyway. I said I'd tell others. I go by my word.
wilbur1100 . 2024-05-03
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Had large kebabs delivered. Loads of meat.couldnt fault it. Ordered online to pay cash on delivery. Was no issue and delivery was only 5 minutes over to time selected
jonesdebbie . 2024-03-11
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Can't believe this but just witnessed a kid getting dragged by the person behind the counter to the back. I had to run out of there fast
Tyler E . 2023-10-16
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Had 2 pieces chicken and 5 pieces lamb donner for £12 absolutely disgusting rang shop disgusting attitude never order from these
Gareth M . 2023-05-06
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Haven’t ordered from here in years but have been in shop Many of times for food! Always enjoyed the food and was looking forward to our meal. Arrived in time stated fab, never got to have my £5.70 off as the website wouldn’t let me order from there and had to order via phone and they told me there was nothing wrong with there site. the burger was proper soggy and was not a proper piece of fillet chicken! The food especially the chips and donner Kebab was stone cold. I also paid for a extra large chicken shish as a large still don’t have much meat in there and it have came the same size as a large so I don’t know why I paid the extra for a size up…. All in all disappointed
mel . 2023-02-27
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Tell us more about your experience
daniel . 2017-07-02
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These clowns didn't even deliver our food and didn't even call to say why. SHOCKING
Marc . 2017-01-05
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Always have good meals, from here sometimes it may be late but wouldn't want to order from anywhere else
Aimee . 2017-01-02
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Food took an hour to come and was cold when arrived. Won't be ordering from here again.
jaleesa . 2017-01-01
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Was awful delivery time last time I ordered (2 hours late) but after a few months I thought I'd try it again... Arrived quickly but pizza base was burned, chips were soggy. Will not be going back.
heather . 2016-12-21
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Fast efficient service, delicious food.
Dawn . 2016-12-18
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Ordered 2 large kebabs they both arrived cold .........
rachel . 2016-12-18
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On time. Correct order. Amazing food. Boom.
Matthew . 2016-12-17
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Salad on kebab was a slice of tomato , onion and could of been a slight bit of lettuce, not good enough!! messed up the order , missed stuff out , took ages to come , overall not good at all, rubbish service!!! When we called about it they were rude on the phone
Paige . 2016-12-17
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Food was late and stone cold driver to busy talking on his phone when replacement pizzas arrived they were hot but different driver rude will NOT order from here again
Scott . 2016-12-11
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Awful service.. delivery time over by half an hour! Awful customer service .. terrible.
Laura . 2016-12-10
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Chips were stone cold, beans and chips split everywhere in bag, ordered large chip ended up with half a small portion. Terrible meal this evening asked for refund they yet to answer
fay . 2016-12-09
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Delivered 20 minutes sooner than expected. Good food excellent delivery time
Chris . 2016-12-04
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Delivered late, Kebab was poor hardly no meat not what i expected from ordering a special shish kebab at over £7. Pizza was cold, asked for all sauces in Notes only had chilli.
Simon . 2016-12-04
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Great food .. will order for again 👍👍👍👍
Nick . 2016-12-02
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Service on end of phone was shocking from woman attitude stunk, food was freezing and wasn't cooked right also took 2 hours to come!!! Shocking never order from here I surely won't be!!!!
Charlotte . 2016-11-30
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Food was late and chips were under cooked. Quite disappointed over all
Mrs . 2016-11-29
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Amazing quality thank you will always order my Kabab from here thank you friendly team great taste foods 😀😀
jamie . 2016-11-25
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Another great meal, food was a little late but well worth it,. Thankyou
Aimee . 2016-11-23
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Ordered mixed doner meat and chips, got a cold lamb doner (no chips and in a pitta) with the token sprinkling of chicken doner as they had obviously ran out. Food was also 20 minutes later than stated. Dissappointed, usually much better.
Chris . 2016-11-20
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Ordered for 9pm received at 8. Order curry and chips got gravy. Asked for no salad on wrap and garlic and chilli sauce. Got salad and just chilli. Gone right down hill this place
Thomas . 2016-11-14
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Really enjoyed our food lastnight, was cooked beautifully. We have ordered from here previously and has been lovely. Delivery was on time. Food was slightly cold but it was cold out last night. We will be ordering again. Thankyou
Aimee . 2016-11-10
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Cold & missing things from order & chicken sisha Burt
cheryl . 2016-11-03
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Minging brothers food wasnt even cooked, jus vile
taila . 2016-10-25
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Even though the order was wrong it was nice food
Rhys . 2016-10-25
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Ithe people are friendly and have awesome customer relations, however my order arrived cold and 20 mins after the time I was given.
Gavin . 2016-10-23
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Really quick warm fresh ordered from these for years clean cooking area top food
Adam . 2016-10-22
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Do not order from these people, the food when delivered was cold and late. We questioned this with the restaurant, the owner is rude and abusive, also put the phone down and refused to rectify the order. The pizzas are minimal toppings and the Kebab's are dry. If you have the need to order from this fly by night restaurant DONT....ITS POOR AND THAT'S PUTTING IT KINDLY.
samantha . 2016-10-21
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Cold chips, & chicken fillet burger dripping with juice, making the bun soggy
Cheryl . 2016-10-20
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The meal was half hour late warm and not very nice family not to happy
darren . 2016-10-15
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Food was delivered in 20 minutes but it was cold
gemma . 2016-10-14
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I asked for a cheese burger didn't receive it. Also the chips were disgusting and cold. Will not be ordering from here again.
emma . 2016-10-11
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Lovely food great delivery time
rachel . 2016-10-10
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not happy! only ordered from here for the freebie but didnt come and when i rang to ask were my garlic vread was i was told next time i order remind them and i can have it? not on really just paid 10 pound for a pizza!!! and food was cold and pizza was hard..... never again! waste of money and time!!!
lauren . 2016-10-09
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Absolutely terrible service orders through just eat also going in the shop and ordering always been lovely but today just shoes what type of business it really is, the staff have terrible attitude problems I got sent a really cold pizza called just eat they advised we put a review on to make new customers aware of there service and cold food. Brilliant delivery time though....
Lilybeth . 2016-10-01
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Food was all really warm, except our pizza was barely warm. Called the takeaway who refused a refund. Appalling customer service. Will NOT order from here again.
Josh . 2016-10-01
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Longer wait than expected and chips were lukewarm but rest of food was good as usual. Delivery driver was very friendly.
vikki . 2016-09-22
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food was very late and when I phoned the shop to see where my food was the staff told me he's left the shop and put the phone down
tanya . 2016-09-19
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Food took over 1 hour 20 minutes to be delivered. Shish chicken was burnt and lukewarm chips. Didn't use a restaurant
Mel . 2016-09-18
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Half the order wasnt there and no free bottle of Pepsi after i ordered £39 worth of food. Rang up to see where the rest of my order was phone call wasnt that good. NOT IMPRESSED
William . 2016-09-18
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Too expensive for small portions, can find places that do twice as much for the same price
Josh . 2016-09-16
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Service was great,but last time, when I ordered Chicken ShishWrap, the meat was burned
Anna . 2016-09-15
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Top food fast delivery well done
andrew . 2016-09-13
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Food was good but turned up half an hour after delivery time. Food was cold and drink warm. Normally really good though. Would order again.
Kevin . 2016-09-13
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Pizza was amazing and was here 30 mins after order
Sophie . 2016-09-13
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100% satisfied with my meal ⭐️⭐️⭐️⭐️⭐️
Gareth . 2016-09-10
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As always i find it's the best takeaway service in Newport. Food is always delicious, hot and well presented. The staff are good people. I have been using Best Kebabs for around 17+ years now, and for good reason. Lamb donner kebabs are never greasy, best i've found. Pizzas are great and their chicken shish are also my fav. Credit where credit is due, these guys live upto their name!
Jamie . 2016-09-09
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Meal was cooked and ready to collect within 15 mins of ordering and was piping hot and fresh
Dan . 2016-09-04
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Delivered 40 mins later than stated, chips were freezing cold, kebabs Luke warm although Tasty but wouldn't order from here again 👎🏼
Sarah . 2016-09-03
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Fab, also leave extra message , which they complete
Cheryl . 2016-09-03
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Amazing Service: Delivered my meal within 15 minutes of ordering even though I had an estimated 45 minutes waiting time. The food was hot and fresh and came complete and they paid particular attention to my extra request when it came to sauces. 100% satisfied I look forward to ordering from this restaurant again.
Gareth . 2016-09-03
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Excellent food, service and price :-)
Neil . 2016-08-27
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Doner kebab was the worst kebab I have ever had, however my girlfriend really enjoy the chicken shish so.. Depends on what you have.
Jonathan . 2016-08-23
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Very friendly, good service, tasty food, will use u again 🙂
Sharon . 2016-08-20
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Well what can I say ordered a burger and chicken at the end of the night as it was the only place open. The burger was boiled must have been cooked 3 weeks before(salad and sauce weren't to bad) but who wants to enjoy the salad after 8pints. Now onto the southern fried pigeon I thought sfc came in batter this was a scrawny peice of I don't no what just thrown in the fryer and bagged up. On plus side delivery lady was really nice think she should walk across the road and see if new best got any jobs.
Ben . 2016-08-07
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Ordered from here yesterday when food came it was cold rang the shop and had nothing but attitude off the Manager Absolutely disgusting Won't be ordering from here again
Mel . 2016-08-06
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The food was cold and the time it said it was delivered said 9.15 pm and it didn t turn up till 9.45 pm
Samantha . 2016-08-05
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This is disgusting, My burger isn't cooked,my chips are hard, and the "chicken" isn't chicken.
Joey . 2016-07-31
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Ordered late (12:30) food was in by 1 o clock, amazing food! Top takeaway!
Matthew . 2016-07-30
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Food was cold, meat was like chewing on cardboard and delivery was late :(
kyle . 2016-07-28
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Was gorgeous! Will definitely order again! Thanks :)
Vici . 2016-07-25
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Normally great, food was a bit cold this time, and took a long time to arrive.
karleyann . 2016-07-24
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Nice food, friendly staff, always quick to arrive. Mistakes always rectified quickly.
Craig . 2016-07-22
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Loved our meal will definitely order from here again
Victoria . 2016-07-20
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I've never tasted anything so salted in all my life. The chicken doner meat was inedible. Mixed sheesh was quite salty too, but nowhere near as salty S the doner chicken meat. Pizza was good though.
Philip . 2016-07-17
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Lovely food, always is! Would definitely order again
Steph . 2016-07-12
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Chips were obviously warmed up rather than freshly cooked. Couldn't eat them. Ordered a large kebab, looked like a small kebab in a large tray
Lana . 2016-07-09
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Meal was lovely, the only problem with the food was the pizza was advertised as having green peppers and when it arrived there were red peppers on it too which I don't like so most of it went in the bin and also the free garlic bread was not sent.
nicky . 2016-07-09
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Absolutely dreadful customer service was no where to be found, the food was burnt and cold. Just shocking
Laura . 2016-07-06
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quite greasy and cheese garlic bread was all stuck together. driver great tho fast delivery and very polite
Lisa . 2016-07-03
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Always order from here but on this occasion made a mistake with order and they were unwilling to help with any exchange.!! I found them very rude. People be aware that if you make a mistake they are not willing to change or help in any way. Not a happy customer.!! Also said that I was going to leave a bad review and they replied carry on love. !!!
chris . 2016-07-03
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Food is bland & chips undercooked.
Jodie . 2016-06-25
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Best food around and good service
karleyann . 2016-06-16
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Rather cheewy today, but still best kebab shop in newport
Jessica . 2016-06-07
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Lovely fresh food, first time I've order from here will be back.
F . 2016-05-29
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food was cold and took an hour and a half from placing order
Lisa . 2016-05-24
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Pizza is the best I've tasted. So nice. Chips are just chips. Curry sauce, yum!
kelly . 2016-05-21
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not the best ive had . garlic sauce was ( in my view ) terrible . everyone has there own taste but i didnt enjoy my kebab and threw most away . sorry best kebab .. just being honest
gerard . 2016-05-15
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Fantastic, meal arrives well within the allocated time and food is hot unlike other takeaways I've used.
Mrs . 2016-05-13
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The burgers are good. Fast service with friendly and approachable staff. Thanks.
Gareth . 2016-05-04
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Kebab wasn't so good, still nice though.
Callum . 2016-04-30
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Lamb very greasy kept it down for five minutes
geoff . 2016-04-17
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Really poor quality and very rude when spoke to them on the phone
Michaela . 2016-04-16
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Very greasy, big pool of grease in tray. The wrap was thin tortilla that I wasn't expecting. Lack of chicken in chicken doner and was dry. Did get the extras I added in comment box correct though.
victoria . 2016-04-16
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Regular customer, never had any problems, but tonight a meal deal was not delivered, but paid for! When phoned to enquire why it had been forgotten we were told it would be sent straight away, 5 mins later received a phone call saying cc tv had been seen and all items were in the bag, which was not the case, we have never complained about anything in the past, and the first time we do were made to feel like liers, not happy and will not use again, disgusted!!
Ian . 2016-04-12
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I ask for 4 cans 2 Fanta and 2 Coke, all we had was 2 cans of tango and took over an hour to come
Chris . 2016-04-10
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Half of the order was wrong and we were overcharged
Ashleigh . 2016-04-09
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The kebab tasted tangy and the nuggets were dry as if stale
Carmel . 2016-04-06
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a great tasting meal delivered on time
graham . 2016-03-27
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salad portion very small and no tomato nor cucumber but plenty of red cabbage and onions. should be able to choose salad combination when ordering otherwise meat are nice but slightly overcooked.
julius . 2016-03-27
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Shocking turned up cold soggy rang them to complain they didn't care worst 18 quid spent on a kebab!!!
Ammie . 2016-03-24
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Food, although very nice, arrived cold. Was over half hour late, driver was on the phone + didn't apologise for tardiness.
Jodi . 2016-03-24
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Asked for chill in a chicken shish but put chilli in the wrong meal and food ent to waste and banged on the front windows really loudly after we asked to be phoned before knocking and when I asked her she was rude and said I'm nothing to do with the restaurant clearly
Ieuan . 2016-03-17
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Food wasn't up to scratch for me. Sorry.
april . 2016-03-15
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These were the worst kebabs I've ever had—pure salt on a plate. The garlic sauce was green and looked unappetizing, as if someone had been sick over the food. It was horrible, and I will never go back. I wouldn't recommend it to my worst enemy. I had the special mix, and nothing was edible; it was so salty. Absolutely horrible.
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Make sure you double check your orders if you go to drive through occasions where orders have been paid for but food is not in the bag. Again today ordered a triple cheeseburger and paid for one but got a double cheeseburger, noticed when I got home, need to stop trusting they will honor what u pay for, surely they should employ people who can read and give the correct order, it's annoying. Changed my rating from 2 to 1 not good enough service tbh.
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The food was late, cold and too much onion in the salad part.