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4.5

Based on 72 opinions finded in 1 websites

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Nº 245 in 950 in Plymouth

Nº 32 of 161 British in Plymouth

CUSTOMERS TALK ABOUT DISHES WITH..creambaconcoffeepanini
Score
OpinionsNoteTripAdvisor724.5

comment_iconOpinions

As my partner and I were in Plymouth we decided to have an ice cream so we stopped here what can I say this place is amazing the young man at Gertie's was funny and very helpful and knowledgeable I can't praise the shop any more loved everything if we are down this way again we will definitely pop in again

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226simonf . 2024-04-18

MORE AT TripAdvisor

The best ice cream in Plymouth ! We came across Bertie’s today in Plymouth, what an amazing owner, the ice cream is all handmade. The prices are so reasonable and the choice outstanding.

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holiday400 . 2024-04-17

MORE AT TripAdvisor

One of the best ice creams in Plymouth. Delicious homemade ice cream with loads of choice. Great value. Would highly recommend.

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Debj07 . 2024-04-17

MORE AT TripAdvisor

Delicious burgers, chips and ice cream. We even saw them making the ice cream and toppings on the premises. There is even a small indoor seating area to shelter from the rainy days! Great place, great setting, amazing homemade ice cream

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Gemma W . 2024-04-11

MORE AT TripAdvisor

We go to Bertie’s all the time and the owner has always been so friendly and the ice-cream is just amazing. Some of the best desserts in Plymouth with great service too!

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Hannah J . 2023-08-03

MORE AT TripAdvisor

This little slice of ice cream heaven is tucked away in the corner of the wharf. The variety is excellent & the homemade biscuits (cookies sorry I'm not American) for the icecream sandwich are just yummy. The Man who runs this & next doors Gerties is just nuts & such fun to chat to. He's always on the move & is the kng of multi taskng. Really is one of those small business gems

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billedgar . 2022-09-15

MORE AT TripAdvisor

I went to Gerties and Berties this morning, and ordered a Bacon baguette and a delicious coffee and the gentle man that served me was kind, friendly and overall a great help! The food was amazing the service was even better, the one girl in the icecream shop was very friendly and made a amazing desert for my granddaughter. Good food I will definitely be coming back for my morning coffee!

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O7962DYsamanthag . 2022-08-30

MORE AT TripAdvisor

On the quayside in Plymouth harbour Walk down a ramp and there are three businesses - Bertie's for ice cream, Gertie's for snacks, and a seafood place which I didn't really notice, although normally I'm all for seafood places We wanted ice cream so we sat outside. It looked to be closed until the bloke from Gertie's opened it up and served us. He then dashed back to Gertie's and served customers there. I suppose his colleague was on their break. Anyway, Bertie's thing is ice cream with bits in it. I went for apple crumble, which was vanilla ice cream with apple and cinnamon sauce and crumble. Something like that, anyway. It was delicious.

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jacw2000 . 2022-06-16

MORE AT TripAdvisor

It was very busy with only two members of staff at the height of a Saturday. Very concerned regarding Health and Safety as one of the young ladies serving was licking her fingers of sugar while making the doughnuts. Would definitely not come here again.

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234tamsinm . 2021-09-04

MORE AT TripAdvisor

The place to visit on a very hot day after a boat trip. The clotted cream Eton Mess was to die for. Staff were friendly and helpful with a lovely sense of humour.

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Peter C . 2021-07-25

MORE AT TripAdvisor

A good place to wait for a boat trip. Affogato was exactly what I needed to perk me up on a hot sticky morning. First time I’ve had it made with cinnamon ice cream, delicious.

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TJTravels84 . 2021-07-22

MORE AT TripAdvisor

Stopped here for an ice cream and a drink, a saturday lunchtime, weather fair and plenty of tourists around, yet for some unknown reason, there was just two staff trying to manage two outlets, make the food, take orders, be a waiter, it was simply a crazy situation. A simple order of an ice cream and a can of coke could not be fulfilled and thus after a period of waiting, we moved on. I'm not blaming the two lads that worked hard, but it was an impossible situation. After months of closer and lockdown, i would have thought every outlet would be trying to maximise profit, not turn business away. With so many outlets close by, it is east to walk on past to the next. Such a shame

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Lostpassport . 2021-07-04

MORE AT TripAdvisor

Cheerful young man. Leapt out to dry the seats for us and take our order. Delicious panini and salad. Fantastic value. Give it a try. You'll love it.

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Angie P . 2021-06-27

MORE AT TripAdvisor

Was very happy with the service staff were very friendly and helpful. The food is very nice and affordable.

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Lukeieg . 2021-06-15

MORE AT TripAdvisor

Popped in for a quick breakfast, my wife and I had a bacon bap each. Very nice, generous proportion, well cooked, good quality. Well priced at £3. Staff very friendly. Only minor criticism concerned my wife's cappuccino, she said it didn't really taste like one!

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Downsviewduo . 2021-04-25

MORE AT TripAdvisor

We visited today and had the most wonderful experience - the owner was leading by example and was an absolute pleasure to converse with! The ice cream was exceptional too! A must visit if you’re on The Hoe :)

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debbiey693 . 2021-04-07

MORE AT TripAdvisor

We visited yesterday for ice-creams, having visited both Gertie's and Bertie's before. Service is great, ice-creams delicious! It's our favourite place for ice-creams and we'll definitely return!

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SuzanneE512 . 2020-09-06

MORE AT TripAdvisor

Came across Bertie's and Gertie's nextdoor. Had fantastic panini's made how we wanted, with cheese with out cheese to what ever spec we wanted. 4 Lovely salad's all home made too. Enjoyed our lunch so much, went back for a coffee and a delicious ice-cream...

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RPLBJ145 . 2020-08-27

MORE AT TripAdvisor

Fab service, never been before despite hearing such fab reviews so headed down finally to try it out. Well no one was disappointed, hubby loved the ice cream sandwich. What an amazing creation!!!!! Will deffo return here. 5 stars xx

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993sapphiree . 2020-08-25

MORE AT TripAdvisor

My family of 6 (2 adults, 2 teens and 2 children) had a wonderful experience at Berties. The man who survived us was very welcoming and helpful and we all had a mixture of delicious ice creams. 1scoop on a cone is so reasonable with...

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sarahjT8128GJ . 2020-08-25

MORE AT TripAdvisor

Amazing bacon and egg bap, lovely hot cappuccino. Service and friendliness just spot on. Highly recommend and will be a regular as love it here. Beautiful views x

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Cabbers107 . 2020-08-23

MORE AT TripAdvisor

If you want a friendly,delicious and fresh meal or dessert Berties is the place to visit. Staff took the time talk and find out what you really like and it tastes lovely.

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U535MBnataliea . 2020-08-23

MORE AT TripAdvisor

As usual great value and great tasty ice cream one happy family for anyone concerned about hygiene don’t be the gent that works there continually washing hands and Adhering to covid guidelines Thank you

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Emma T . 2020-08-22

MORE AT TripAdvisor

First visit & won’t return. Staff wiping food from hands onto their dirty apron in between serving ice creams and drinks. Given Covid-19 I would have thought spoons should be wrapped in paper or provided with the ice cream, but instead I had to fish...

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Sophie W . 2020-08-19

MORE AT TripAdvisor

An awesome little treat when you are out on the Barbican in Plymouth. We all tried a different dessert. Ice cream, clotted cream, and lemon meringue 🍦 for me. Service with a smile and a very friendly gentleman served us. Will 100% be getting ice...

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crazymoo2804 . 2020-08-15

MORE AT TripAdvisor

Stopped for a quick I’ve cream with the family. The dessert options are fantastic, great choice and excellent value. Everyone was happy

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juliankendell . 2020-08-06

MORE AT TripAdvisor

nothing was too much trouble for any of the staff. the coffee was hot and milky (just right!!!!) the bacon roll was a delicious. the seating area is in the hub of the barbican, lots going on around, but, not too much as to be...

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sharon h . 2020-08-04

MORE AT TripAdvisor

Visited last Sunday, limited number permitted in, hand sanitizer available on entry. Staff member very pleasant and hygiene aware. Delicious ice cream for a reasonable price, well worth a visit.

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Levy835 . 2020-07-29

MORE AT TripAdvisor

Just got dragged down here by the other half for a BBQ bacon onion and goats cheese panini and oh my days it's beautiful definitely have the salad too. Lovely friendly staff too. Clean place regularly wiping tables and using antibacterial thanks guys

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jamescT1170AB . 2020-07-18

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This place is very friendly but the guy serving and his teenage helper have little comprehension on how to protect their customers from basic health issues let alone COVID-19. The place looks extremely untidy and dirty, there were many overcooked doughnuts and cookies just tossed...

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Philip W . 2020-07-06

MORE AT TripAdvisor

Best bacon sandwich I’ve had in a while (and so glad we were talked into the freshly made cookies too...delicious!). Amazing service and friendly staff - we’ll definitely return!

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625katier . 2020-06-29

MORE AT TripAdvisor

Had the freshly made doughnut with coffee ice cream, sauce brownie pieces and a flake. It was a real treat. All social distancing respected. An extremely warm welcome. Will definitely recommend.

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482livvyw . 2020-05-15

MORE AT TripAdvisor

Bertie es super amable y siempre recibo un gran servicio cuando voy. Sus Sundaes son lo más destacado de su menú, ¡cada aderezo es casero y absolutamente delicioso! Mi amigo y yo obtuvimos uno cada uno y los compartimos porque ¡son tan buenos!No obtendrás servicio en ningún otro lugar como lo haces aquí, ¡no iría a ningún otro lado por mis helados! El helado Yarde Farm es tan cremoso y si quieres un helado de verdad, ¡ve aquí! !

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hxbomb . 2020-05-15

MORE AT TripAdvisor

Great family run business with excellent food freshly cooked onsite. In celebration of 400th anniversary of the sailing of the Mayflower to America, artist Kate Crawford is painting an original mural of one of the most significant pilgrims, Patricia Mulla, at the café.

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Cheech68 . 2020-02-12

MORE AT TripAdvisor

Visité hoy para el almuerzo: cualquier opción de panini o baguette (incluso la suya propia) más 4 ensaladas caseras y una bebida de su elección para 5: comí panini de atún y queso acompañado de un café con leche; las ensaladas eran dos tipos diferentes de ensalada de col, ensalada de remolacha y hojas mixtas con frijoles edamame - absolutamente delicioso y con un café de buena calidad, un robo a las 5 - el dueño era muy hablador y amable - hay algunos asientos adentro y también muchos asientos al aire libre - la próxima vez probaré un postre también - mejor relación calidad-precio en el área Definitivamente voy a pasar la voz y volveré.

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orcanick . 2019-10-21

MORE AT TripAdvisor

Went to Gerties which is part of Bertie's and the food was excellent quality and amazing value for money I would recommend this snack bar and will be visiting again very soon

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Richard W . 2019-10-06

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Can’t see a separate TA listing for Gertie’s but the style, font and format of the next door unit is the same as Bertie’s but in a different but complementary colour scheme. Bertie’s sells a good range of tasty good value ice creams. What must be a sister business, Gertie’s sells a sensible selection of panini and baguettes where you can assemble your own choices of fillings and salads. There’s a deal for £5 which includes a tea or other drink. There are some other savoury options too. Outside both shops are a large number of tables several with umbrella cover. The views are up to the walls of the Citadel or across the Cattewater Queen Anne’s Battery and the lock entrance to Sutton Harbour. A good spot to relax.

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Jannerbloke . 2019-09-14

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After a day of freezing on a fishing boat me and my son popped in for a treat. We had a lovely coffee and a just been baked cookie and an amazing pudding. The owner was very accommodating and made us feel very welcome and chatted about are fishing trip. A lovely visit

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Michael C . 2019-09-04

MORE AT TripAdvisor

Great panini, delish salad, nice coffee and fantastic eton mess. Superb. All for £8! Ill be back for more.

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Mike F . 2019-08-14

MORE AT TripAdvisor

Excellent, worth a visit. Tasty ! Go do it whilst enjoying the beautiful Barbican ... fantastic selection of ice creams on offer !

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contented2013 . 2019-08-14

MORE AT TripAdvisor

This was a a fantastic experience. We went in to grab 8 ice creams. The owner served us the most amazing ice creams, Recommending the right sauce and toppings for the flavour. All homemade, all completely delicious. It’s so rare to come across somewhere that is firstly excellent and served with passion and secondly absolutely delicious. If you go to Plymouth, go to Bertie’s for your ice cream!

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AmyCircus . 2019-07-30

MORE AT TripAdvisor

Great place owner lovely nothing to much trouble Gerties next door brilliant price lovely panini s 5 pounds with a coffee bacon baps 2 pounds good coffee great selection of salads highly recommend

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Cafejane . 2019-07-28

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Love it here! Been coming since Bertie’s was an ice cream van near west hoe park, was pleased to hear it was opening a small unit at the commercial wharf, and now Gerties too, fantastic. Nothings too much trouble, I just got a panini and a coffee this morning and everything was prepared freshly in front of me. The desserts are amazing, look forward to coming down in the summer holidays with my children. My son can be picky but the man kindly let him sample a piece of biscuit so he could make up his mind. Not many places offer that, it’s simply a take or leave it option!

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GMLLZE . 2019-07-14

MORE AT TripAdvisor

Visited for the 1st time and thought the whole area inside the ice cream part looked untidy and mucky. Young girl serving sneezed and didnt wash her hands yukkk. She also needs to address each person as to what they want because she was asking me and hubby got exactly the same as in flavoured ice cream. Her attitude also was not welcoming

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avrilandpaul . 2019-07-12

MORE AT TripAdvisor

Good all round service and value for money but a little concerned about the cleanliness/hygiene. Noticed food was handled with no gloves or tongs and handling of money and then food.

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Lynn N . 2019-06-03

MORE AT TripAdvisor

This place is excellent value compared to to the overpriced ice cream vans in the area. Nice service and great quality ice cream. Don't do to the ice cream vans, go here instead.

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roser73 . 2019-05-28

MORE AT TripAdvisor

This is a fab place to grab a special ice cream and certainly not your normal run of the mill soft option. Or if you want a quick snack and coffee then give the big guys a miss and try out Bertie's, you will be surprised at how good it is, amazing value !

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vivpete . 2019-05-28

MORE AT TripAdvisor

Stop here for an ice cream and a cuppa and didn't disappoint! Ordered the Eton mess and the Apple crumble and it was absolutely delicious. The young ladies were very friendly and helpful. Will definitely be back very soon 😀

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vickiking1980 . 2019-05-18

MORE AT TripAdvisor

Came here for dessert after a meal at the boathouse cafe. Really tasty, good value desserts. Owner was very friendly. Will return!

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Emilie H . 2019-05-17

MORE AT TripAdvisor

So we come here lots normally and it's amazing service but at half 7 in the evening, service with a smile and a good hot drink and homemade cookie is even better. Perfect every time and good location and price!

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Teabry . 2019-04-17

MORE AT TripAdvisor

Always a cheeky welcome at Berties. An amazing choice of ice creams at a fraction of the price of the other options on The Hoe and on The Barbican. The kids always have fun choosing from the enticing array of flavours with a free flake thrown on so you don’t feel like the killjoy adult having to say no to yet more money being spent. A fabulous location tucked away so well worth going out of your way to find it for what won’t be your first and last visit.

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Fruityfrew . 2019-04-13

MORE AT TripAdvisor

Fantastic value! Lovely ice cream. We weren’t expecting too much from the coffee at £1.50 a cup but it was really good. We found Bertie’s by accident, but after such memorable service from the owner, who has a lovely personality, we will definitely be seeking it out next time we are in the area!

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Juleshojo69 . 2019-04-01

MORE AT TripAdvisor

If you are tempted to walk into one of the fish and chip shops along the front at Plymouth take a couple more minutes to walk along the front till you are at the ramp that leads up to the main road. Tucked away there you will find Berties. Wow what deals and what great food served by one of the most pleasant people I have ever met. Just amazing deals. May not be a gourmet restaurant but his bacon butties and hot chocolate are to die for.

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SusanFeay . 2018-09-21

MORE AT TripAdvisor

The ice cream is absolutely brilliant taste and value for money The drinks and sandwiches are excellent value too Bertie's is sort of hidden away but so worth finding Very friendly staff and nothing is too much trouble Would recommend a visit

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Richard W . 2018-08-30

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Found this place after recommendation from boat trip. It was simply great. A great range of ice-cream satisfying a group covering eight decades, good portions, low price, home-made. A treasure.

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andrewmM7551SG . 2018-08-29

MORE AT TripAdvisor

Stopped here on way back across the Hoe walk. Bought a coffee (latte) and bacon roll ( a tiger baguette) £3.50 really great value. I've cream were £1.50 with a free flake. The coffees were freely made with their small coffee machines. Bacon rolls took about 10 minutes. Well worth the wait. I would recommend it.

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514austent . 2018-08-28

MORE AT TripAdvisor

Not a huge place, but full of delicious ice cream - have cream tea, coffee an assortment of flavoured ice cream with a flake and topped with clotted cream - delicious and reasonably priced, take a seat and look out at the lovely scene before you, boats coming and going from the harbour, play a game of table tennis, this is such a lovely relaxing place a hidden gem that is worth a visit.

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julierichards0n . 2018-08-20

MORE AT TripAdvisor

Hidden gem, look out for signs directing you down to the marina. Outside seating with umbrellas. Great choice of delicious ice creams and lollies. Choice of cones or reusable tub. Free flake and toppings. Friendly service and great prices. Will definitely be back.

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270tracyj . 2018-08-12

MORE AT TripAdvisor

This is no ordinary ice-cream shop! Amazing choice of delicious ice-cream and accompanying cakes and toppings etc. Don’t think about the calories! It’s a real treat. The staff are as friendly as can be. If anything their products are underpriced. If you haven’t been here yet then go experience it for yourself. Definitely worth a trip.

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C2675TMemmad . 2018-07-31

MORE AT TripAdvisor

My son and I stumbled upon Bertie's after a wander around the Barbican last Saturday. We were welcomed by Phil like we were old friends. He was hugely knowledgeable, gave great advice and served up some of the best ice cream puddings we've ever tasted. A true feast for the eyes as well as the belly! My 9yo announced that this was the BEST ice cream he had ever eaten. They were a work of art! If you haven't tried a Bertie's ice cream pudding, add it to your bucket list!!!!

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Sam B . 2018-07-30

MORE AT TripAdvisor

This is the second time we have visited Berties and we've had exceptional service on both occasions. The ice cream is locally made and all the accompaniments are homemade by the owner. Today I had a salted cookie dessert which consisted of vanilla ice cream, white chocolate sauce, homemade cookies, whole raspberries and a raspberry sauce, clotted cream and a flake! Absolutely delicious and only £3! The owner is passionate about his products and is happy to make up an icecream dessert to include whatever flavours you like. There is seating outside and I highly recommend a visit.

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Vickie G . 2018-06-24

MORE AT TripAdvisor

There is a great variety of ice creams here along with some that you can have as a dessert tub. I had the summer berry crumble with clotted cream, my husband had fudge & chocolate brownie with his. I believe all the fudge, cookies & brownies used are home made. The summer berry syrup was beautiful, not too sweet, not too tart.

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Smokefree27 . 2018-06-02

MORE AT TripAdvisor

Myself and my family have been here a few times now, the ice cream is lovely and fairly priced. Service is always brilliant. this is definitely our favourite place to get ice cream and we will go out of our way to go here instead of elsewhere, will be reccomending to our friends and family!

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leander28 . 2018-05-26

MORE AT TripAdvisor

We have been visiting this icecream shop for a while now. It’s become our favourite go-to place for ice-creams; we don’t go anywhere else nowadays!!

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Yaz_1929 . 2018-05-20

MORE AT TripAdvisor

The ice creams were awesome. The tea and coffees are good and a great price. Where else can you get a cup of tea and a the cookie for only £1.50!!!! The place is right by the ferry jetties in the Barbican area so on the tourist route to the Hoe.

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PaulHy2015 . 2018-05-07

MORE AT TripAdvisor

We bought four lovely ice-creams from here on Saturday - excellent!. On Sunday we bought 2 cups of tea, 2 cappuccino's and 4 delicious home made cookies - all for only £7. What a bargain!

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756Helen . 2018-05-07

MORE AT TripAdvisor

Visited Bertie’s today to have a Devon cream tea with my family as a treat at the end of our holiday to Plymouth. The food was inexpensive but very tasty, especially the homemade scones (which had just come out of the oven when we ate them!) The man working at the cafe was very friendly, even offering to take a photo for us. Highly recommend!

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bethmac987 . 2018-03-30

MORE AT TripAdvisor

Very friendly owner. Good sized portions. Great value. Selection of drinks available plus ice cream. Tea you can take out or drink outside in a mug. Tables and chairs outside. Cheaper than the cafe up the road. Great view of the harbour.

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Susan H . 2018-03-25

MORE AT TripAdvisor

It’s great to see Bertie’s Ice Cream Parlour open it means spring is upon us. Our grandchildren love visiting for their ice creams with flake, sauce and sprinkles always a generous helping and excellent value. Phil the owner is alway cheerful and makes a fuss of all of his customers. Well worth a visit at any time

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241chrish241 . 2018-03-11

MORE AT TripAdvisor

Great. Lovely friendly owner. Had the Eton mess hubbie had lemon meringue daughter had double fudge good sized portions great value for money really tasty highly recommended.

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alikS7515MN . 2017-10-01

MORE AT TripAdvisor

Fantastic ice cream with amazing service. Alot of time and effort goes into making this sweet treat extra yummy. Great location with a lovely view. Thank you for making a wet Sunday walk a whole lot better. :-)

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580staceyk . 2017-10-01

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Great view of the ferry pickup, the entrance to Sutton Harbour, QAB and across the Cattewater to Mount Batten. A small arched front with a cafe/shop occupying an disused boat store and now operated as ice cream etc deserts and a selection of fillings, toppings etc not lease fruit crumble. Outside seats, umbrellas etc. Quite a sun trap. Run by a very friendly guy, a former chef who ran or still also runs a popular ice cream van on the Hoe or waterfront.

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Jannerbloke . 2017-08-24

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