Based on 744 opinions finded in 3 websites

Based on 744 opinions finded in 3 websites
Nº 100 in 184 in Melton
Nº 18 of 29 Other cuisines in Melton
Opinions
Had a fabulous lunch at the Berkeley Arms today. Great buzz as it's Easter Saturday and great food too. Empty plates all round. A big thank you to Kumar, Mark and Janine for excellent food and service. We loved it.
Elaine J . 2025-04-19
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Really enjoying the foid at this pub, we only ever go at lunchtime and take advantage of eat more for less offer, £20 for 2 courses, £25 for 3. Pies ate homemade and delicious served with very fresh veg and mash, husband had pork ribs, which wete meaty and plentiful... So looking forward to going again and plan to take some other friends.
UnsureNow . 2025-04-17
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We had the meal deal that included a starter or dessert. Well worth it. The Sea Bass was a very generous portion and very tasty. Interesting veg with samphire which was a bit too salty but that’s usual for this. Three real ales on tap a bonus. We would definitely stop off here again.
World Traveller . 2025-04-17
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Do not pay a deposit when you make a booking. I paid a deposit of £35 pounds for a family meal, and when the final bill arrived ( over £200 ) the deposit was not taken off the total. Berkeley Arms have not responded to email or phone calls to refund the deposit. All in all a it feels like a very dodgey set up and they are not to be trusted.
Camper53863561286 . 2025-04-17
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We’ve visited twice whilst staying in the village and that tells you how much we enjoyed it. Welcoming staff, excellent home cooked food and a great selection of drinks- including hand pulled ales which I really appreciate. We had two lovely meals which were clearly lovingly prepared and very tasty. Thoroughly recommend for food or just a drink
Andy K . 2025-04-10
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Stopped here for Sunday lunch and immediately spotted the Chorizo and black Pudding Scoth egg and could have eaten this for main as well . It was delicious, and the egg was perfect. We then opted for roast beef and chicken. The beef melted in the mouth, and I really enjoyed the chicken, which had some sort of rub on it that added to the flavour. All in all, it was a great meal and amazing value for money.
DerekJB . 2025-02-17
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The food at The Berkeley Arms never disappoints, being vegetarian some restaurants/pubs can be quite restrictive but The Berkeley Arms are always very accommodating, the food is always of such a high standard and very enjoyable. We always thoroughly enjoy every visit. Thank you always Kumar, Mark and Team!
Lyndsey P . 2025-02-16
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We had an excellent meal recently at the Berkeley Arms. Warm welcome, great service and excellent food. The venison pie of the day was superb!
William J . 2025-02-15
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Birthday meal out - our first choice. Great food - amazing Pheasant curry; Confit Duck was also superb. Service is also good - food is always excellent. Need to go more often!
carolsnell . 2025-02-14
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Upon entry we were met with welcoming faces and seated next to the fire which was much appreciated due to the cold weather outside. My mum really enjoyed her chicken which they were happy to change the sides for just a salad. My dad loved the burger commenting on the thickness of the bacon being exceptionally good. I wasn’t taken with the vegetarian options sadly and I think the menu could do with a salad and baked potato options for those looking for a lighter bite. The desserts were really good though and my apple and pear crumble is one of the best crumbles I’m ever eaten.
Wave R . 2025-02-07
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Fantastic hospitality & a warm welcome as went arrived for Sunday lunch. Seated quickly by a polite younger member of staff. Order taken & speedy delivery of the best Sunday lunch we’ve had in a long time. So good we’re back in today only 2 weeks later.
leicestershire_legend . 2024-12-01
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A lovely open fire, friendly and helpful staff and a wonderful lunch. The whole tandoori partridge, with a lovely masala sauce was delicious and the brioche bread and pudding was also wonderful. We will definitely be back in the new year 😋😀
LisaK201552 . 2024-12-01
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We enjoyed our Sunday lunch at the Berkeley Arms - our 'go to' venue for such occasions. Sadly this time we were a little disappointed on two counts A) The beef was not of the usual high quality, and was really tough.. and B) The calamari and whitebait starters were noticeably smaller than normal. Such a shame because everything else was of the usual high standard. We would have voiced our concerns to Mark, but we had a guest with us - so it wouldn't have been appropriate.. and would have marred an enjoyable occasion. We feel sure that this was just a temporary 'blip' - and we WILL be back!
GallopingGastroGnome . 2024-11-25
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My wife and I have visited a number of times in the lst 5 months and have also taken family to this lovely and very much a favourite venue. A very welcoming warm and friendly establishment with a varied, high quality and interesting menu that never disappoints. The menu is changed regularly also offering a good choice for gluten free customers, all at a very reasonable price. The staff are extremely helpful, friendly and professional which equates to an extremely pleasant experience in a local pub setting. I would highly recommend this unique gem any time....Well done indeed!!! Terry & Jan
Terry L . 2024-11-22
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We came across this pub by sheer chance, whilst heading to Norfolk for a short break. The food was excellent, some of the best pub food I have ever had. I had the rabbit pie, which was great They had really put some effort into the Halloween decorations and were very helpful
robhickling . 2024-10-28
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Live locally to this pub but have never eaten here. Heard lots of great things so we spontaneously decided to go. The quality of service and food is above and beyond what I have heard. Not a fan of Sunday lunch but this was excellent. The staff were brilliant and so accommodating. Will be visiting again!!
Luke R . 2024-10-13
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We really enjoyed our visit to the Berkeley Arms. The pub is beautiful and quirky with nooks to sit in and knick knacks that make you wonder what they're for leading to great conversations. The owner / landlord was warm, as inviting as the pub, and full of local knowledge. The food was just delicious. Locally sourced and home grown, my Roast beetroot, avocado, feta salad with homegrown tomatillos and basil oil starter was just amazing. My partners scallops still had the roe which is just the best bit and his pie was full of partridge. My Lamb Jalfrezi well spiced and tasty. Seriously good. Such a shame we were just visiting the area, we would love this to be our local.
Nightboat2047 . 2024-10-12
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We were passing through Wymondham and decided to break our jouney and have lunch here. It was an excellent choice, purely by chance, and we had lovely tasty lunch. And the pub is wheelchair accessble which I needed. We will be definitely planning to stop on our next journey through the village.
Matthew L . 2024-10-08
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The Partridge pie and the Halibut steak were excellent choices and cooked and presented to perfection. The selection of beers and wines was very good. The ambiance perfect for a memorable evening
K D . 2024-10-03
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It's 6 months since we last visited this establishment and I'm so very happy to say food and service were both brilliant... It wasn't particularly busy but I'm told at night it's buzzing Thankyou for great meal
UnsureNow . 2024-09-26
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Fantastic food. Nice ambience. Good service. Will definitely go again. Not far off the A1. The desserts are delicious.
Vanessa A . 2024-08-22
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Lovely country pub, service was great with really friendly staff nothing was to much trouble, food was excellent and I will be returning very soon.
rebecca b . 2024-08-20
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Great country pub with fresh home cooked food. The homemade pies are absolutely fantastic. Lovely atmosphere. Highly recommend.
Vicky G . 2024-08-19
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We were most impressed with this pub. A village setting in the heart of Rutland, not that far from Melton Mowbray. Full of charm and atmosphere, with quirky notices. We had booked for lunch at 12.30pm with a friend, table for three. The menu is very extensive, you need time to read it through thoroughly. For main course there is pie of the day, fish of the day, and lots of other choices, all freshly prepared. Two of us had halibut, the other venison sausages. All absolutely delicious. Then just when you think you can't eat another thing, you find room for dessert. Cheesecake of the day, crumble of the day, pudding of the day. Wow! What a choice, and all homemade on the premises. Two lots of profiteroles and cheesecake later, we were very well fed. Very popular, which speaks for itself. Lots of tourism leaflets available for local walks and sightseeing. Pretty front garden with outdoor seating. A real treat for us.
Jill J . 2024-08-17
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Lovely staff. Amazing food. Clean. Lovely family atmosphere. Gardens. Steak pie was amazing. Definitely would return.
Tray P . 2024-08-13
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We had Sunday lunch here after the boys football match. Late kickoff, so brilliant to find a restaurant still willing to serve Sunday lunch after 3pm. Booked online ahead, easy & quick. Food was delicious. We didn’t have a roast. Fish & chips, venison pie & One had a burger & chips. All came in good time and was piping hot. Welcome was warm when we walked in and the staff were friendly & attentive. No room for pudding as the meals were lovely and filling, but the puddings looked delicious too. Will definitely be back.
Pussperfect . 2023-11-21
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Village pub in a picturesque location along Wymondham High Street. We visited on a Saturday evening for a family meal. Good varied menu with plenty of choices. The food was excellent and freshly cooked and served within a reasonable time even though the restaurant was very busy. We are returning again this week with friends to explore more of the menu.
Robert740 . 2023-11-21
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Second visit and both times the food has been excellent good choice of freshly cooked food and specials to choose from . The venison pie was 10/10 good size portion fresh vegetables great staff, restaurant could of done with being warmer if I was to give any negative.
DolphinDJG . 2023-11-14
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Thoroughly enjoyed our first visit to the Berkeley Arms, meeting friends from Nottingham for lunch. The staff were friendly and helpful, the food was excellent with plenty of choice and good value (try the venison and red wine pie if it is on the menu). Great atmosphere with the log fire. Will definitely return soon.
Ian W . 2023-11-13
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Honestly, this is a big shout out to the chefs and all kitchen workers. But mainly the head chef! He knows I love the Brie wedges and it’s literally my favourite food to order. It’s my go to as soon as I see it on the menu. He was Generous enough to serve me 3 instead of two. Nothing can beat the food here. It’s the best. I have nothing bad to say. The front of house staff were lovely and smart. They were welcoming and the service was super fast considering there were a lot of people. Will certainly be back again.
youarecheeky . 2023-11-11
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An excellent lunch. A good choice of dishes. A good choice of beers and wines. Will highly recommend. The “Pie of the Day” was particularly good. Packed with good quality meat. Can’t wait for the next one.
K D . 2023-11-10
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Good food amazing service would recommend definitely have the belly pork. Good place to meet friends 👍👍👍👍👍👍👍👍👍 Definitely be back
Debbie E . 2023-11-04
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Second visit to the Berkeley Arms, The Food was fantastic, had the beef and it was beautiful, staff were friendly and helpful, great service, we will be back to see you again, thank you for a lovely lunch.
Flyer54020045990 . 2023-10-15
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Fantastic new menu. All.of our choices were delicious and well presented. It is consistently good food and service. Gorgeous pub. Highly recommend.
nurse319 . 2023-10-14
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Such a lovely pub, great atmosphere, amazing food and the best staff, always friendly, smiling and ready to have a joke. Favourite place to go for a meal
izzy g . 2023-10-14
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Fantastic food & warm welcome Such a find so close to our village Will definitely return soon Can’t wait to try their Sunday roast 👍
isolar . 2023-10-13
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A wonderful country pub serving a brilliant selection of beers and great food. Everything was freshly cooked, best venison pie ever. Proper homemade puddings... Definitely one to recommend.
sharonbK969AL . 2023-10-12
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Fabulous moist burgers with excellent side of onions along with a very tasty fish and chips. The mayonnaise is very thick and very tasty. As always the whole meal was fabulous and delicious. Mark as always excellent chat and banter.
kashworth242 . 2023-10-11
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An excellent lunch. A good choice of dishes. A good choice of beers and wines. Will highly recommend
K D . 2023-10-09
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Staff were very friendly. Food was absolutely delicious. Band was amazing. Plenty of car parking. This was our second visit will definitely be returning.
janetcR2040WL . 2023-10-08
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We rented a cottage in Wymondham for the weekend and it was fantastic to find such a wonderful pub two doors down! Great food, lovely wine and very friendly service. Will be back tomorrow for more
Julia J . 2023-10-07
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We had not booked but turned up[ for lunch on a Thursday and we were given a nice table in the bar. We could have gone to the restaurant but the bar was great. Very friendly welcome and lovely pub atmosphere. We had the partridge...
Jonathan H . 2023-10-06
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As always, excellent value and quality of meal, served up by helpful and friendly staff. If in the area a must visit for food and drink; and entertainment.
colin c . 2023-10-04
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My wife and I went for an evening meal with a friend of ours and it was absolutely superb in every way. The service was great, the ambiance is lovely and the food was SO good. It was so good we immediately booked for Christmas...
Safari23284159549 . 2023-09-26
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Came here for Sunday lunch and their service was amazing very welcoming and dog friendly gave water and treats as soon as we sat down would recommend
Leah A . 2023-09-24
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Said it before & will say it again, "as village pubs go, the Berkeley Arms really is something of a gem." Our little party of four popped in for a traditional Sunday Lunch - what a treat. The pub is everything one could wish for....
Zafrikan . 2023-09-17
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Great service, friendly and homely environment and delicious food. Outside seating is ample and as homely as inside. We would highly recommend.
Dot1993 . 2023-09-15
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Fantastic food and service the ladies who where serving where so friendly and accommodating they made us feel very welcome can’t wait to visit again
Robert L . 2023-09-13
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The ambience was most welcoming, a warm cosy village pub that serves food and drink. The service was efficient and warmly. My wife an I booked a table in the restaurant for an evening meal. The food was excellent as was the wine and beer....
caterham7roadsport . 2023-09-09
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As always it was an excellent meal, always feel warmly greeted and the food is incredible. Lovely to eat somewhere where you know you’re not only eating great produce but local too.
Charlie C . 2023-09-07
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Fantastic evening meal with friendly banter, excellent food for our wedding anniversary and pre 18th birthday meal for our daughter. Can’t recommend enough
kashworth242 . 2023-08-29
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The food is always excellent at The Berkeley Arms. The service is so friendly and you don't have to wait long to be served. The atmosphere is Old World and warm. A really lovely night out.
Chris_B186334 . 2023-08-27
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Best pub around, amazing food, lovely people and great musicians! Could come here everyday! THANKYOU
Ava C . 2023-08-20
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Fantastic Sunday lunch! The size of the meat was incredible! Food is always great! Staff are always very friendly.
Miss P . 2023-08-20
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Booked last minute on-line for meal outside. After 1.5 hr wait and being told not to be impatient as everything cooked fresh (!) meal finally arrived. Food was great so I forgive the delay. Yum yum
Getaway57697300634 . 2023-08-12
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Fabulous meal made with top qualityo produce. Lovely atmosphere and excellent service. pleasant surroundings. Would recommend
serd1davis . 2023-08-08
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Couldn't fault our meal, we had rhe steak pie, very full of meat and the chicken in sauce which wad divine. The cherry bakewell pudding was delicious! Service was great and friendly. We will be back!
gailecr . 2023-08-06
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We arrived at the pub for dinner, where we was greeted by smiley welcoming staff, was quick and efficient to order and serve food. The food was of excellent quality and very tasty, we will becoming again and would highly recommend 👌🏻
Sam W . 2023-08-06
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I’ve reviewed this pub before and it’s always a delight. It has a great village pub atmosphere (the type you don’t really see anymore) and many of the locals eat and drink here. For me that’s always the sign of a good pub. The food...
davidbaxt . 2023-08-03
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Great place for food and drinks, bar staff are welcoming and friendly especially the old girl behind the bar I think she's called Codie. They offer discounted meals on a Tuesday which are great value for money and taste amazing. Locals are really welcoming and...
James H . 2023-08-01
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The Berkeley Arms never disappoints. We went as a family and enjoyed the lunchtime deal, which is great value for money. All the courses were tasty, but a special shout out for the bread and hummus! The fish and chips are always a winner but...
Helen H . 2023-08-01
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Been several time recently. The Steak and Ale pie is fantastic. Great pastry, good meaty filling and a rich rich gravy. Wonderful.
T7340MIkayg . 2023-07-31
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Really great food. Best cheesecake for a long time. Very good service, friendly staff and very dog friendly.
April G . 2023-07-28
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Had a fantastic lunch here on Saturday, sausage and mash followed by cheesecake on the lunch for less deal,always different selection of ales on,food and staff always great here, would definitely recommend....
Sherpa41255907044 . 2023-07-27
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Lovely village pub, nice very friendly staff but a very disappointing menu for vegetarians or anyone gluten intolerant. Only one choice on the menu for vegetarians which was salad!!!!!!!! A large number of people are or like to eat vegetarian food now so a few...
berndav . 2023-07-26
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Fantastic service - nothing was too much trouble. We had popped in for a quick bite but ended up feeling much more luxurious. Great menu and value. Highly recommended.
Amanda K . 2023-07-21
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A friendly pub with superb food all freshly cooked. Lots of the ingredients are actually grown by kumar the chef, who has a passion for producing great meals.
Carol T . 2023-07-20
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I have visited this pub twice and on both occasions have been dissatisfied with selection offered to those with dietary needs. I am coeliac. On the first occasion I was offered their last bowl of icecream for pudding, but they made it inedible by sprinkling...
646annette . 2023-07-06
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We went on a Tuesday, very limited menu. When asked if the chef could do a poached egg instead of fried for the ham egg and chips no was the answer, when asked why not, the reply was the chef doesn’t know how to do...
mark o . 2023-06-27
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We dropped by on a Tuesday lunchtime and I had the best fish and chips I’d had in years! Light, crispy batter, beautiful fresh fish! The chips, tartare sauce and mushy peas were all homemade and delicious! We sat outside under the umbrella and had...
FeverfewAndBay . 2023-06-17
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This is not a cheap lunch spot, but all the dishes we tried were well laid out and the food was very tasty. The waiting staff were attentive and welcoming without being overwhelming, we arrived at a very busy time, so they ensured we had...
Ben W . 2023-05-29
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Amazing food and service in a warm relaxed atmosphere. I have been here several times and am always blown away by the quality and variety of the food. The staff are always friendly and helpful and the chef is an absolute wizard! Very highly recommended
Kevin B . 2023-05-28
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Called in for a late Sunday lunch with my family. Such a great atmosphere and very attentive staff. The food was delicious. Definitely going again!
helenwW9707BB . 2023-05-28
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Sad to be writing this review, as I visited this pub twice before and had no problems. But unfortunately I brought my family along today and the service was absolutely terrible, shocking in fact. Firstly our order was taken, and then had to be reconfirmed...
Foodierogs . 2023-05-28
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Just had a fantastic meal and excellent service you couldn’t want for a better meal or place to go. Always willing to make your visit a relaxing one. Always a pleasure to visit
markfryett . 2023-05-28
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Absolutely amazing as always great service and great food it does pay off having amazing taste in the very village you live. Thank you so much
Leah P . 2023-05-28
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Tried this pub after seeing great reviews on food and atmosphere,did not fail to live up to them. Had the pork and roast beef options and thoroughly enjoyed. Well worth the trip to come here.
323kevh . 2023-05-07
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Clearly the bloke that runs this place has a chip on his shoulder. Narcissistic pub manager that doesn't bother to train his staff, then speaks to his customers in an abhorrently rude manner down his nose - as per the photo - and thinks it...
Expedition792696 . 2023-05-02
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I've visited this place twice now, and both times, it's been exceptionally good, but the trigger for this specific review was a Sunday lunch and by Sunday lunch, I mean literally one of the most flavoursome Sunday lunches I've ever had. The chef at this...
Tourershine . 2023-04-29
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We arrived for Mother's day early and there was some confusion over the booking but once our booking was clarified we were asked to wait in the lounge area. we found a seat by the fire to wait. Our booking time came and went, so...
Denise J . 2023-04-25
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A truly exceptional place. Great pub atmosphere, always fabulous food, champion of local produce, caring and intuitive staff.
Beth L . 2023-04-19
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Really good pub grub. Lovely pub, great beers, good service, plenty of choice for lunch. Recommend the black pudding scotch egg as starter. Excellent!
timnQ9338MY . 2023-04-12
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We went to the Berkeley Arms for Easter lunch and couldn’t recommend it enough. Food was delicious, the best beef!!! Furthermore, service was exceptional even going as far as to cater for our fury friend. We come from the south but will definitely travel to...
272priv . 2023-04-10
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Great local pub atmosphere. Delicious food. Great staff. Have had a few evening meals here the past few weeks and everyone delicious. Highly recommended
davidbaxt . 2023-03-28
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First time we have visited and will definitely be back! Food was gorgeous, service was great, with friendly staff. Great atmosphere, in a lovely village pub.
Clair M . 2023-03-26
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We went for lunch for less, good choice of two courses for £18.00 , with option for three courses. We choose a delicious pie with vegetables and chips , gravy on the side. It was hot, tasty and well presented. Followed by cheesecake and a...
Happytravellor4243 . 2023-03-25
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Booked a table for 4 to meet our daughter who studies at Nottingham Uni, it's a midway point for us all to meet and dog friendly!! The welcome was lovely, our waitress remembered our dog's name and supplied him with some treats and a bowl...
Jimthetyreman . 2023-03-08
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I had a meal with my family here tonight, and I must say it has got to be THE BEST MEAL I’ve had this year so far. Was very satisfied. The front of house staff were approachable and friendly which is great, the food didn’t...
youarecheeky . 2023-03-07
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We stopped in for lunch whilst passing on a walk one Saturday. Very friendly staff, nice decor and atmosphere with a log fire, great pub menu including a lunchtime fixed price special which was great value for money. The food was delicious. I would definitely...
HelenH795 . 2023-02-27
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Fabulous Sunday roast! The food took a little while to come out but it was a busy Sunday & the staff were very accommodating when we rang on the day to book a table. The food was incredible and we will be back.
jenniferhH8528VL . 2023-02-16
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Fabulous food and such friendly service. Very good value for money and a genuine warm welcome from all the staff.
E8526WAadriana . 2023-02-10
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I have visited the Berkley Arms a time or two, both under the previous owners and the (relatively) new proprietors, who had a hard act to follow. Fortunately they have proved more than up for it. Wymondham can breathe a sigh of relief, for they...
Zafrikan . 2023-02-07
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We came here tonight since recently moving to the area and can’t fault a thing. Great atmosphere, polite and friendly staff and the food was amazing! Highly recommend the venison steak which was cooked perfectly and a big hearty portion! We will be back.
Nicole E . 2023-02-01
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We had the lunch for less, the quality was outstanding. Squid with a chili sauce followed by a homemade burger. Seriously impressive burger; all the trimmings and cooked medium/pink. Such a great spot. Cracking hosting from the owner and bar staff too. Nicely done chaps.
Duncflint17 . 2023-01-05
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Fantastic pub, the food was absolutely delicious. The barman was great. Highly recommended and will definitely return soon.
W4533MXanitah . 2023-01-05
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Having always wanted to visit this pub, we finally got there and visited with family for Sunday lunch. I must say, we were so impressed with this friendly and traditional pub, and the food was wonderful. Most of us went for the roast beef, which...
93jonp . 2022-12-18
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We had an amazing Sunday lunch. We were looked after so well and it felt really Christmassy. This place is amazing and they do so much for the village. We will be back very soon!!
Caroline S . 2022-12-18
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Had a delicious roast. Superb slow cooked lamb and huge yorkshire pudding. Very friendly staff and so near to where we were staying. Recommend.
johncD6872ZP . 2022-12-04
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OMG what can I say . Amazing fabulous delicious . Beautifully plated . Served with a smile . Easy to park . The portions soo big go with an empty tummy . Best food in the area by far .
sandra523 . 2022-12-03
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We had a party for 26 at The Berkeley Arms for a Sunday lunch. The food was exceptional, along with the staff. They could not have done more for us. I would highly recommend this venue.
carolinewP9542CJ . 2022-11-21
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145 Opinions
Googled a dog friendly pub for lunch as we were in the area. The website stated 12pm opening on Wednesday (the day we were there), but the pub was closed. The sign on the door said they opened at 12pm too. Everything was locked and someone from the business over the road said they opened at 4pm. Please update your opening times when they change.
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Not so good for us when having the breakfast im afraid today. We had a really lovely meal lunchtime on friday and so we decided to treat ourselves to a brekkie in the tea room before we left the site and unfortunately we were very disapointed on this occasion. I wanted the kids breakfast chose 5 options as i dont like too much meat and was told no sorry i cant i would have to buy a normal breakfast and not eat what i dont want and that would have been a waste of my money and after seeing our friends breakfast im glad we never had that either, over cooked sausages, dry toast, solid eggs, so i ended up having to get an egg cob which when it came out the cob even though it had 3 eggs in it was very dry and chewey and it was only the fact the eggs were runny that it made it palatable. Hubby had the scrambled eggs with beans and whilst his food was ok there was no butter or spread offered on or for any of these items and the food was dry. Overall on this occasion the meal was not that good so would not spend on that again but the rest of the stay was ok.
36 Opinions
I've been coming here regularly since it opened and they do the best coffee. Sadly the service on my last 2 visits has been lacking. On Sunday I came with a friend for Sunday lunch. The girl took our order and the drinks arrived within 10 mins or so. We finished our drinks and still no sign of any food. I had a receipt with the time showing so, after 45 mins, I asked how much longer our food would be. The waitress then said there is a 45 min wait for food. I said we were not told this when we ordered which would have been helpful. The girl said she would push our order through and to be fair gave us a free drink. The food arrived after 1 hour. Today I went in for coffee and cake. This time it was the coffee that was very slow. I had finished my cake and was just sat waiting for the coffee which arrived after 25 mins. Today wasn't particularly busy but I would never come during my lunch hour from work to eat because of how slow the service is. I still love the place and will come when I have plenty if time but it appears there are staffing issues.
390 Opinions
I have had a terrible experience with Melton Mowbray Costa. I placed an order today for Costa Coffee. I was then phoned by the restaurant who informed me they did not have the food I'd ordered [vegan toastie and mozzerella panini]. We agreed the order should be cancelled as they did not have what I'd ordered and the employee advised me to cancel it "on my end". I then cancelled the order and was charged in full (£20) despite Costa not having my order in stock, and not having prepared my order. I cancelled because I was TOLD TO by the restaurant because they could not fulfil my order. I feel this is a scam. Having looked into it myself I know now Costa should have cancelled the order on their end due to not having my order available. I will not be using this Costa again.