Based on 190 opinions finded in 2 websites
Based on 190 opinions finded in 2 websites
Opinions
Well what a little treasure is this takeaway. So good I had to visit it a few times. I received such a warm welcome from the lovely woman who took my order I felt at home instantly. I had a kebab (mixed) meal and it was not just reasonably priced but very tasty as well. The other thing I found interesting was that they also served Chinese style food on another visit I had to sample that too I was not surprised to see that that too was good and again not very expensive. I wish them the best. And definitely suggest that you visit if in the area.
Alan Glavin . 2024-08-18
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Great kebab, fast and friendly service.
Ian Thompson . 2024-08-17
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Best takeout compared to Malmesbury Tetbury or Sherston
Victoria Brenner . 2024-07-29
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Really dissapointed with my order today. I have been ordering from here for few years and usually have had no problems and the food has always been good. Today my order came with crispy chilli chicken and sweet and sour chicken balls. There was nothing crispy about the chilli chicken and was like ating jelly worms covered in far too much sauce, the chicken balls were soft and spongy as though hey had been been reheated. On contacting the restraunt i was offered apologies but no offer of exchanging or replacing the horrible food. I requested that these 2 items (not my complete order) could be put on account for future ( as has been done when they have failed to deliver part of my order in the past) and this was refused although a poor offer of 10% discount on a future order as offered by the manager. This is not good service as usual order costs in the region of £24 , so £2.40 off is not a reasonable . really dissapointed and will no longer be ordering food from this establishment .
Helen Lazenby . 2024-06-28
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Ordered takeaway, for second time in a year, first was thrown straight into the bin, but I always give a second chance. I regret doing so as it wS the worst ever, so never again.
Stephen L . 2024-03-23
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The Chinese is the best great food!! Never had a problem, definitely deserves 5 stars ⭐️
Sasha Tarr . 2024-03-17
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Can honestly say how happy we found this little gem .we're from Portsmouth working away and I can honestly say this was the best kebab I've had on a very long time value for money wow!! So much meat in the mixed kebab and salad fresh as and very nice coleslaw which we don't usually get down our way . 5 stars be visiting again next week 👌
michael rundski . 2024-03-14
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.. currently at 112 attempts to get them to answer the phone to place an order for tonight for dinner with a friend. I gave the food 5 stars, as I've eaten from here loads and the food is always really good.
Andrew Kewley . 2023-11-30
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The food is standard kebab shop level the service was quite terrible the young lady behind the counter was very rude with her tone and actions and also managed to give me the wrong drink would think it was a early job especially on a quiet night
Steph . 2023-11-05
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We had Chinese delivery last night everything was warmed up from previous night, well that’s how it tasted! All four of us have had upset stomach! So much salt as well not good won’t be eating from there again!
foureyes1968 . 2023-11-03
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We didn‘t expect much, but we were definitely surprised how really good the food was. They said 20 minutes and the food was ready when we arrived despite everyone was very busy around 7pm. Well done!
Hai Fisch . 2023-10-28
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Use bens frequently and never disappoints
John Javier . 2023-10-22
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I just want to say I don’t know what you did tonight but the chips you gave me tonight were the best I’ve ever tasted whatever it was please do it again, I mean it the chips were literally the best you could hope for Michelin star stuff, please figure out what you did and do it again, the burger was ok I’m happy with it but would get a 3 star
Chairmanofthe Bored . 2023-08-19
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Came with my girlfriend who was Greek, she loved it and the flavours! Hands down absolutely lovely food served with a smile. A must try!
oh my lawd . 2023-08-08
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Fantastic food I had the chicken kebab meal, really good! Service was amazing the chef was sound 😎
George Nealey . 2023-08-03
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The only criticisms are no takeaway menu,prices are above average and No wheelchair access
Stuart Kirkup (Querky) . 2023-05-11
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Absolutely fabulous doner kebab!
John Sheehan . 2023-04-23
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This is a proper good Chinese takeaway! Food is awesome! We've moved to Tetbury, and we still travel 15mins to still get Ben's Takeaway!
Duncan Buchanan . 2023-03-15
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I quite often order from here as it’s a local takeaway and all the family enjoy food from here. However, last night I placed an order and when it was delivered it was completely wrong! Before placing the order it took ages to get through and the wait was an hour an half which was fine as I understand they get very busy on the weekend and instead of going elsewhere I like to support our local takeaway! I tried calling multiple times to say the order was wrong and hoping that they would be able to correct this for me as if paid £45 for the family to enjoy a takeaway! After trying to get through for the best part of an hour, the rest of my order was obviously then cold! The phone just rang until they obviously hung up the call! I also messaged them on Facebook which they read and never replied! Very disappointing and very poor customer service!
Hattie Newman . 2023-03-12
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We really want to like Ben's takeaway as both myself and my boyfriend have had really nice Chinese food from there and the staff are lovely (front of house staff are excellent, very friendly and the main man out front doing the grilling usually gives us a free drink when we leave with our food), however the food is too inconsistent for it to be our definitive fave Chinese. My bf has always been happy with his orders, in particular the sweet and sour pork, but I've ordered the satay chicken a few times and it looks and tastes different every time I order it. Sometimes the tub is full of meat, veg and thick dark brown satay sauce (I find it delicious when it's like this), sometimes the tub is full of chicken and veg with a thin layer of oily pale light brown sauce on the bottom (a picture of this is attached, it is disappointing when like this as the flavour is much weaker throughout the whole dish). We did try the kebabs once before but we weren't too keen on the quality of the diner meat. I'm sure we will return, and I will keep my fingers crossed that it will be good, but it would be better if I could depend on the food to be consistently nice.
enoughabouteve . 2023-02-26
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I go here regularly, everytime I go Dennis is an amazing guy on the kebab side of things and the food is great and at affordable prices for what you get, great work guys!
Ddubz Uk . 2023-02-18
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Very hit and miss.tonight food arrived cold.very burnt and the Chinese full of raw onion and tub was only half full.waste of money.
Emily-rose Phelps . 2023-02-15
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Without doubt the worst Chinese food we’ve eaten took 3 hrs for a delivery an was cold when it got here so we had to microwave it all, bland and watery, chips when straight in the bin. Do yourself a favour get a ready meal from your local supermarket it will taste better and you’ll have to heat the food anyway. Avoid
Jason45678 . 2023-02-11
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Don’t bother, hour and a half late, cold watery and very bland chips when straight in the bin followed shortly after by the rest of it.
Jason robertson . 2023-02-11
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First time visiting, food was excellent
Nicola Ryland . 2023-01-17
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Brilliant service and delicious food! I’m feeling guilty because I’ve lived round here for years but had never had food from Bens…what have I been doing…it’s fantastic!
Patrick M . 2023-01-03
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Great food, great service with a smile!
Alex Moule . 2022-12-18
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I can't resist their chicken kebab wraps! Epic and delicious. We're big fans. Really are the best kebabs in the area.
Serena C . 2022-12-09
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Just an average Chinese I'm afraid.
Colin Walker . 2022-09-16
MORE AT Google
Really friendly place food is beautiful staff are amazing really would recommend these guys
Ross Maclennnan . 2022-09-10
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Unrivalled friendly service here, especially Denniz
Ben Stephens . 2022-09-08
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Always the best option. Even with delivery cost, it still works out cheaper than our own local Imperial Chinese takeaway, and better quality food.
Mark Agar . 2022-07-05
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Absolutely the best kebab I have ever bought! Properly cooked and every detail of the customers request taken into detail. Well run by a good and happy team, with Dennis the star kebab and burger king as front runner, lovely efficient receptionists that patiently take your order spot on every time! Well done all.10 out of 10.
Vanessa Burton . 2022-07-04
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Excellent taste. Dennis was also brilliant. Highly recommended.
Adnan Arif . 2022-06-02
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Fantastic service from all. Delicious hot food in large portions. Dennis went above and beyond. Glad I am back. Thursday. Above and beyond Dennis. Shocked to see it but it was there after a promise. Really needed at such a late time. You're a rockstar bud!!
Peter Kington . 2022-05-07
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Food was good, although my partners order was wrong and they forgot to give her, her main meal so I have to go back and collect it. The guy behind the counter is really nice and friendly where as the young lady working there seemed more interested in playing games on her phone. Not suited to front of house..
Stu Davidson . 2022-04-27
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Tasty food and friendly service from the cook. Chips are a bit pricey I thought. I'm told the food was good.
Anita Cuddihy . 2022-04-21
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I've had food orders arrive an hour and a half late before as i understand staffing issues and busy nights can cause this. in bad cases the person on the phone will give an unrealistic estimate of delivery time. never before have i had the business hang up repeatedly when i called to simply ask for an eta after the above had come to pass. The food was mediocre. full of colouring and grease and the special fried rice was lean on its pricier meaty components.. not great at all but not the worst I've had either. one star redeemed by the silent peace offering of a few cans of Pepsi but a clearer and more articulate communication would have had me less frustrated and less compelled to write this review (which is something i never do). The member of staff I spoke to over the phone and the delivery person were non apologetic and both possessed a nonchalant demeaner toward any of my concerns. I can't - with good conscience- recommend this restaurant to anyone else as I myself will not be wasting my money on them in the future.
Adam Smale . 2022-03-26
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Absolutely delicious Chinese food. Arrived on time and was piping hot. Large portions with lots of meat. This is definitely my new go to Takeaway. Beats all others hands down. Highly recommend.
LightPacker757732 . 2022-02-27
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Lovely lady took order on the phone. My partner ordered chow mien which was relatively dry and luckily had curry sauce we could use on it. Burger was quite messy but very tasty where as the chips were stale and cold. I would give it another go and hope it was a one off. Thank you
Charbel Rachid . 2022-02-14
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Love this place we are regulars here and we are never disappointed food is fantastic never had any problems delivery is quick and always before time stated or on time keep up the good work guys!!!
Sandra Wood . 2022-02-09
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Best Chinese in stroud in my opinion. Food is great!
Rich Harris . 2022-02-01
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Staff are very nice, also quite funny. Very cheerful people. Also, the guy who served me today was incredibly generous. He gifted a young man and I free drinks. My order came very quickly too. For the size of the servings and the taste, they are honestly quite cheap. The sweet and sour chicken hong kong style had huge chunks of chicken in it. Very pleased. Will go again next time I am in the area.
Thaci C . 2022-01-04
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Fantastic place to eat .. very friendly and helpful staff Great value for money
Calvin samuel . 2021-12-26
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I am absolutely disgusted in the fact I live less than a 30 second drive from bens Nailsworth and I get charged £1.50 for delivery! Most pizza delivery services in Stroud are free. I am a mum to 3 and can’t walk to collect. I personally think people in Nailsworth should have free delivery charge. Appalling
tiggye2021 . 2021-12-17
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Sunt mulți Romani care se dau turci
monel Ionescu Artimon . 2021-11-27
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Takeaway delivered. I ordered a beef curry with rice, waste of money/ The rice was very small overcooked grains, the beef was tough and inedible but it was just fried beef with curry sauce poured over it, it was not a beef curry as supplied by other takeaways. It ended up in the bin.
Stephen L . 2021-11-21
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Normally ok to fall back on but seriously disappointed tonight. 3 hours late. No apology no nothing. Let's also be honest the standard of food has gone right down hill!. Won't bother again.
Luke De Col . 2021-10-23
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sent to have my usual kebab, Dennis just stood there yawning! when I asked for my usual all I got was more yawns and a total obliviounous to my demands. usually like ths place but the disrespect I got on this occasion makes m wonder if I will ever go again. Dennis you let me down!!
Pete K . 2021-10-23
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Great food and very friendly staff ☺️ Really glad we found these guys on a Sunday night as we are only visiting the area. Usually the mrs leaves half of hers but it didn’t happen this time!!!
ben hunt . 2021-10-18
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Best Chinese ive had around stroud
jan richings . 2021-08-07
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Top place for kebabs or Chinese . You never get the gritty bits that you get with other kebab shops
Alan Bond . 2021-07-16
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Was visiting the area and called in by chance and was glad we did. Had the chicken kebab and doner kebab both very fresh and large portions. The food was so good we tried the Chinese the following evening and again was not disappointed, we shared the king prawn fried rice and chicken satay which was enough for the 2 of us. All very reasonably priced and served by friendly staff.
WendyP123 . 2021-07-05
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Always a friendly reception. Good ‘proper’ chips, good selection of pies, fish and usual chip shop items. Where Ben’s really comes into it’s own however is the Chinese cuisine side of the takeaway. The dishes are rich and generous, never skimping on the meat part of the dish if that floats your boat but equally good with the vegetable dishes. We are always awkward and request sweet and sour vegetables which is not technically on the menu bit it is never a problem and i think this is worth a lot. Order the pork curry, you won’t be disappointed.
jamesbC8708HE . 2021-06-29
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The chinese food was amazing! The portion sizes were really generous and the food all round was delicious. Cheaper than other places in the area too, and really good value for money. Never had a problem before and still very happy with the food and customer service.
Emma Barnfield . 2021-06-20
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Looking for a late Sunday dinner we found this place, we had a vegy burger, chicken wrap and chips, everything was tasty and fresh, prepared by the lovely gentleman with the well groomed beard (he even threw in a couple of drinks free of charge!), thank you very much!
Doreta Dimitrova . 2021-06-14
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I don't mind a price increase but when you add a decrease in portion size it offends me. Won't be going there so often now !
Ghibli321 . 2021-04-25
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We love Ben! Lovely people, and the food is top notch. Don't be put off by the give variety of Types of food they offer.
Revd Howard Gilbert . 2021-03-30
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Forgot my kebab meat with my burger but tbh it was more then enough and very nice.
Parallax . 2021-03-17
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Recently moved to the area a d wasnt really a big lover of Kebabs but how that has changed. Their food is always fresh, delicious and piping hot. Staff are very freindly too nothing is too much trouble.
Jeremy Coburn . 2021-03-17
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Very busy but always a good takeaway and the lady who takes the delivery orders is always lovely and friendly. Nice food.
James Banks . 2021-03-12
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Great value for money, lovely food and quick delivery!
ben moss . 2021-02-28
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Great service. Thank you for saving a "life" of starving cyclist at Near Ryeford, Lay-by off A419,
Csaba Acs-Kovacs . 2021-02-28
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Always top service and excellent value for money.
Warren Abis . 2021-02-05
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Ordered from Ben's takeaway tonight. Delivered in time and the food was absolutely amazing. Thank you. Will definitely be ordering again soon.
Laura Spandl . 2020-11-24
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Great kebabs here! Good quality meat and fresh produce.
Tommy Ball . 2020-11-06
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Picked up a take away from here for the first time on a Tuesday night as our local one in Bussage is shut on a Tuesday. Telephoned the order in and they said it would be 30 mins which turned out to be 35 mins so no problem for me. Had a set meal for two with an additional portion of Chips which turned out to be more than enough for three of us. The food was tasty and enjoyable and I must confess, it was better than I expected. Mixed reviews on here for sure but speak as I found, certainly worth four out of five!
neilb790 . 2020-11-02
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Was very busy had to wait 15 mins. But takeaway great..
lily fissfam#TTWONSON . 2020-10-24
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Not the greatest to tell the truth,way to much salad on the kebab also very salty 🙁
David Cox . 2020-10-24
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Ordered food at half 7, waited until half 8 and rang again to be told it’ll be with us in 10 minutes, waited again until half 9 and called again to be told 20 minutes/ 15 or maybe 10 minutes. Didn’t arrive until 9.50pm
Lizpearcy . 2020-10-02
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Carnt be beat for fresh food and good tast .staff are very friendly and very helpful when choosing your meal . Would recommend them and give them five 🌟
Richard Burrell . 2020-09-22
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Chinese takeaway: really enjoyed our meal. Good satay skewers, then excellent satay beef, Szechuan chicken and chow mein. Upbeat front of shop staff. Will be back!
Martin Rendell . 2020-07-26
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I have in the past given up trying to phone as their phone is constantly engaged. I know this to be indicative of their success. Today I called into the shop at lunchtime and asked if I could place and order, but they refused, and told me to call at 4:30. This I did and have called over 30 time and not been able to get through.
Philip W . 2020-07-25
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If you want a kebab in Gloucestershire, this is the place to go. Very friendly staff serving fresh/clean food. The price is great compared to portion sizes. I cannot recommend it enough. 👍
MisterZam . 2020-07-16
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I haven’t had bad service from bens takeaway until now . The ordered was heard wrong on the phone which is an easy mistake to make and we were told it would arrive within 20 minutes which was unfortunate but mistakes happen. I was then called by a mobile number that was unknown which breaches the data protection act. I was then told I must pay for a mistake that I was told would be resolved already and as far as I’m aware if something is said and resolved you don’t call back and demand payment 2 minutes after on an unknown number and rightly so my family members were upset and angry about the situation after we were spoken to so rudely . Terrible service and unless resolved will be reported due to breaking the law with data protection. Disgusting.
Saskia Robbins . 2020-07-12
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I take my hat off to all the hard working staff at bens takeaway they are truly amazing during these difficult times keep up the good work guys ps. The the food is amazing this place is busy for a reason!
552alfiew . 2020-05-02
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Mi compañero y yo pedimos comida y nos dijeron que esperar 45 m - 1 hora, 2 horas después, todavía nada. Decidimos llamarlos y nos dicen que el conductor vino y trató de llamar tanto a nuestro teléfono fijo como al móvil, lo que definitivamente no sucedió ya que estábamos revisando nuestros teléfonos toda la noche mientras estábamos abrazados y esperando. Luego recibí una llamada más tarde diciéndome que en realidad habían perdido el boleto y que nuestra comida (que ya se había pagado) aún no se había preparado.No quería causar un escándalo, así que les dije que estaba decepcionado y que estaba feliz de que me enviaran mi comida al día siguiente junto con algún tipo de compensación. Nuestra compensación fue que las galletas de gambas son latas de coca, lo que me pareció bastante insultante, ya que las galletas de gambas y las bebidas normalmente se regalan en los restaurantes chinos para llevar.muy decepcionado y estoy preocupado de que estuvieran felices de tomar mi dinero sin entregar mi comida.nunca volverá.
A5511XW . 2020-04-29
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Had take away as Xmas eve tradition. As always, supurb. Ordered ahead by phone and although they were clearly busy ready when promised. Tried their satay for first time (beef), excellent, good portion and very tender.
SimonB913A . 2020-01-26
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He visitado aquí varias veces a lo largo de los años y siempre hago tiempo para visitar allí para comer cuando estoy trabajando en la zona. Nunca he tenido una mala comida. Me parece que los chinos se cocinan con habilidad utilizando ingredientes de buena calidad y los tamaños de las porciones son siempre generosos. Las brochetas de pollo están bien preparadas y cocinadas brillantemente. Se sirven con panes pitta de buena calidad y la ensalada siempre se ve y sabe fresca. El personal siempre es amable y cortés a pesar de lo ocupados que están.
Rhysburger . 2020-01-08
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Mushroom curry was lush! Definitely be going there again. Some more vegan options would be ace!
ZarZar Robinson . 2020-01-07
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Best Chinese cuisine in the stroud district
Zachary Johnson Kellett . 2019-12-19
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Fantastic options and great food at BENS takeaway. Really great service always! Very accommodating to any allergies
Stephan Fisher . 2019-12-16
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Brilliant options and great food always at BENS. Very accommodating for allergies and requests and great service.
601stephanf . 2019-12-16
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bens takeaway has got to be the best Chinese food i have ever had, the servers are so polite and are so good on the phone when you are ordering, i would highly recommend ordering from here, thanks BEN :D
georgiae247 . 2019-12-11
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Cannot believe what I am reading from some people. Ben's takeaway in Nailsworth is THE best takeaway. Never had a bad meal, always been top notch for us and that is why we come back week after week. Thank you Ben's.
V6719OQkrisk . 2019-12-10
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Ben’s Takeaway to THE best Chinese and I simply wouldn’t go anywhere else. I usually order Sweet and Sour Chicken Hong Kong Style and Shredded Beef with side orders and am never disappointed. I have been burned by so many other takeaways that it’s great to find one I can commit too. Great value for money and great delivery service too with freebees when spend a certain amount. We like to order on special occasions mostly
Hannah C . 2019-12-10
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No rice delivered but paid for , not happy
Kevin cunningham . 2019-11-16
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The food tasted ok until my husband bit into some prawn toast only to find a chicken bone! It's a good job that wasn't the one we gave to our toddler! I'm surprised that they haven't wanted to improve on their health rating of 1 !!!
Harriet L . 2019-10-18
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Esta es nuestra tercera comida para llevar de Bens.La primera vez llegaron más de una hora tarde.La segunda vez se olvidaron de un artículo en un pequeño pedido simple.La tercera (y última) vez que olvidaron la salsa hoisin para los panqueques de pato.¡Puedo decir con seguridad que no volveremos a recibir nuestras comida para llevar de Bens!
Foodislife132 . 2019-10-12
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Fantastic food. Every meal we ordered was fantastic. Meat really tender. Vegetables very tasty. Delivery was very quick and food was hot. Staff were lovely and friendly. Would highly recommend Bens takeaway and we will definitely use again. Thank you! also this place is busy for a reason and delivery times are reasonable considering they get so busy.
Quack Gaming . 2019-10-02
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The food is great, clean , well , freshly cooked...good service..happy faces, very popular...definitely recommended.
Archie West . 2019-10-02
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Have order a takeaway a few time and every time it has been absolutely awful. Food is never freshly made and tastes weeks old, often dry and chewy. This latest order has forced me to speak out, chow mein was not awful, spare ribs were fatty, chewy and disgusting, crispy aromatic duck was again chewy, dry and was definitely not made in the last few days. If looking for a takeaway do not come here it is dreadful!!!!!!!!!
James Bates . 2019-09-24
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I put one star because I couldn't see how to put zero. Phoned to say chips hadn't been delivered. No apology but chips could be delivered in 20 minutes 🤔. Phoned 30 seconds later to say food was cold. Again no apology and after waiting on the line for several minutes was told the delivery driver said it was hot when he delivered it. Had he tasted it I wonder!! Never going to this 1 star hygiene rated establishment again. Not even go get my refund for the chips. Yuk!!!!
Robert Mason . 2019-09-08
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The principle late night customers to this place are people who have had a sherbet or two. If this is you, prepare to be taken advantage of. Every time I go, late a night, the kebab man rips me off. Three times he has tried to overcharge me, and when I confront him, he says I had ordered a kebab meal, which I had not! Also keep an eye on your order. Today I ordered a kebab and chips both with cheese. Got home and not a hint of cheese on any of it, plus my fries must have been recooked several times cos they were so rubbery, I was thinking of retreading my tyres with them!!
Pete K . 2019-09-07
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It's the best kebabs you could ever want, amazing staff and amazing food. I am the foodie man, follow me i
Martin Lovell . 2019-08-16
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Not sure if there's been some changes recently as a lot of the staff seem different and I have to say we haven't been as impressed with some of the recent food orders, but overall the food is tasty and always has quick delivery and kind staff.
hjfitz1999 . 2019-08-03
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Very nice food would reccomend. All staff are always polite
Ashley Jackson . 2019-07-07
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Went last night for a kebab, I was greeted warmly and the staff where very friendly, I ordered a large mixed donar I was offered both the meat and the chicken to try before it was boxed up, everything was served up well in 2 cartons (salad in one meat and pitta in the other) well I must say I was very very impressed. It was a real treat, well done all
Martin L . 2019-07-04
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I have used Ben's for a couple of years now but I feel there must have been internal changes recently as the food i received was very poor. The duck was dry and overcooked. The curry was greasy. The chips overcooked. It felt I had eaten someone else's leftovers. What a shame!
Randomdavid . 2019-06-22
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Burger and chips were not great at all.
Kim Watts . 2019-06-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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