Bengal Paradise in Welwyn Hatfield

Just try the Darzeeling Dome! It's all you'll ever order again.

I ordered a takeaway and I couldn’t believe my eyes when I found a hair in my curry. It put me off completely. Waste of money and not enjoyable in the slightest.

Food was okay. Nothing stood out, and some dishes were less spicy than expected. Service was okay but one if our group didn't get his main with us it had been forgotten. Thenbtge same guy had his coffee order forgotten along with another in the group.

Loved it staff good food good nice place and will be going back

Amazing food. Have been many times and has always gone above and beyond. Best curry house I’ve been too. Very kind and hardworking staff . 10/10

Great restaurant, with lovely food and friendly staff

Amazing food, great portions with very polite and professional service, my favourite restaurant and would recommend to anyone to go visit!

Decided to go to Bengal paradise with my family as they had never been. And as always expected I as greeted at the front door and shown to our table with the same respect and acknowledgement shown throughout the whole night. I have nothing bad to say about this restaurant as everything was way above standard. The food in particular was easily the best Indian food I have ever tasted in my life and we will be most definitely returning once back from our holiday.

Great service and Fantastic food. Best onion Bhaji’s I have ever had! Would Highly recommend to anyone looking to have a lovely curry!

I would put 0 but 1 is the lowest. Got Mercury Poisoning From it. Go if you want to go home in an ambulance.

Wow. Incredible dining experience. Please don't call it a curry house, that is doing this place a disservice. Phenomenal standard of food here. Not your usual high street fare, this place has some of the best Indian food I've ever had and I've been to India.

Nice place, great service and the food is wonderful, large car park.

Excellent meal with my daughter and grandchildren Lovely restaurant and great service Had a great time as it was a treat for my granddaughter's 9th Birthday !!

Best around hands down absolutely love this place

Staff were friendly, food was good and reasonably priced

Food good, service terrible. Decided to visit Bengal Paradise this evening, as we’d driven past it on many occasions. Plenty of parking and spacious restaurant. We were seated in the atrium section and asked what drinks we wanted. These came reasonably swiftly, after that the service went down hill. We had had our poppadums and waited for 20 mins to be asked for our order and we were about to leave as this was just too long. The manager noticed and we felt we should give it a chance to improve, eventually the food came which was very nice and reasonable portions. Trying to get additional drinks was difficult and the staff, of which there were at least 5 on the floor were not particularly attentive. Eventually we were able to order a second drink. Having finished our meal we asked for our bill, the waiter told us it would be a few a minutes and we waited. 30 mins later we were still waiting and we asked another person, who we believe is the manager. He went off quickly and we thought he was bringing the bill. Another 15 minutes passed and by this point we’d had enough so we went to the front of the restaurant to pay. Nobody was there and if we had been less than scrupulous people we could’ve quite easily walked out. Eventually the bill was given to us with a weak apology by the manager saying ‘sorry I forgot’. We had been over charged for two drinks and some additional costs for pickles had been added. All in all this was a disappointing experience and considering we are local to the area we won’t be visiting again and we will go elsewhere. Not even a particularly busy night to use that as an excuse.

Brilliant Restaurant. Raj, the owner, is very friendly and helpful in choosing your food and drink. Waiters are also friendly and efficient. The food is excellent.

We always have a great experience at Bengal Paradise. The staff are friendly and accommodating. We have tried many dishes on the menu, all are good and the quality of their cooking has always been consistent.

Excellent food and friendly staff great service

Eight of us gathered at the restaurant to celebrate a birthday, and our experience was nothing short of excellent. The service, from the moment we walked in until our departure, was top-notch. The owner personally welcomed and greeted us, adding a warm touch to our celebration. Our culinary adventure included a variety of dishes, but the absolute highlights were the King Prawn Butterfly and Onion Bhaji. The pickles served were truly unparalleled, making them the best I've ever tasted. It was, without a doubt, an unforgettable dining experience

With lots of great local food choices I'm glad to say our dining experience last night was fabulous. I wasn't sure what to expect with the funky lighting. However superb food and our waitress was very helpful on recommending dishes. Great night and would go again and recommend.

Best Indian around ,the food is the dogs do dars,never had bad food here so busy can see why

our large party have regularly eaten here as food worth traveling for but the manners of the staff has gone down hill. Clearly the place was packed & we didn't mind the wait for each course to come. The food as always very good for miles around. However, several staff members need to learn to smile, be polite and help with simple requests, this costs nothing. We'll put it down to the fact place was heaving and give them one more try in December.

Just finished a family dinner. There was 8 of us - kids, parents and grandparents so not always easy to cater for. The food was fabulous and the service v attentive. We will definitely be coming back.

I had an incredible experience at Bengal Paradise Indian restaurant. The location is perfect, the food is simply awesome, the service is top-notch, and the decor is truly amazing. This place is a gem!

Great Indian! Staff are very attentive, food is delicious and atmosphere is lovely!

A really lovely dinner. Excellent menu (very large choice of dishes) and each dish perfectly cooked to exact specifications requested. Great service, too. Highly recommended.

Great friendly welcome. Good advice from staff about meals and allergies really enjoyed the meal, spicy and good flavour.

I came here very recently with my mum and dad on a Saturday so naturally it was very busy. We were greeted by who I assume was the manager, he had no patience rushed us to our table and bordered on disrespectful in the way in which he spoke to us; as it was busy we assumed this was because of pressures from the environment. After 10 minutes we were asked for drinks, after saying water you are immediately treated as a low priority customer, there were several other tables which had ordered wine or beer etc. and every care was made to ensure that they weren’t waiting for very long and we’re overall were treated far better. After ordering it took just over an hour for our food to come, we ordered a starter which never appeared either. Once our plates were brought over I was given a dirty plate, obviously the restaurant was busy but the lack of care was shocking, especially as this wasnt a small mark but a large fry lump of curry on the plate. Our waiter whom I do believe was the manager as I stated earlier took trouble to ask every other table who had a bottle of wine how their food was, if they were enjoying the food and so on, not a single word was said to us even after making eye-contact with me twice and walking past our table. Eventually after finishing our food our plates were cleared and I asked for the bill, on the bill we were charged for our started which never came and a bottle of white wine, with the cheek of adding on a service charge. Immediately I spoke to the lovely lady at the front who sorted out our bill and was apologetic (the best customer service all night) the bill was then sorted, we paid and left. Overall the food here is exceptional and is some of the best food going, it is a complete shame that the kitchen is let down by such poor poor customer service and quite frankly such a rude manager. If you do decide to eat here do not come on a weekend unless you want to buy several bottles of wine otherwise you are treated like you are doing the restaurant a service by being there.

Poor service look like they’re short staff , charge for 4 beers only had 3, waiting over 1 hour and 35 minutes to receive out food , not my favourite restaurant not sure I would go back

Lovely for a special occasion as the setting and views is beautiful. The service is very good and the prices are reasonable. The restaurant has been there for years which says alot. My only criticism is that some dishes had too much sugar added. They didn't need to do this, the sauces and breads were lovely in themselves without adding so much sugar.

Great service. quickly responce

Went there for our Monday currently club meeting. Food was excellent and so was the service. We were given one of their round tables so we could chat easily. Loved it.

Good food, and lovely customer service.

I have been coming to this restaurant for many year food is delicious by far the best Indian I have eaten. The staff are really friendly and always eager to please. I would recommend you try you will not be disappointed l

Had a fantastic evening food excellent as always service great highly recommend xx

Always a great night at the Bengal Paradise restaurant. Great food and service.

This is a great place for a meal. The staff are very attentive but not intrusive. The food is excellent and dishes can be made hotter or milder to your taste if you ask the waiter who will also recommend what sides to have with a particular main. Everybody seemed to be enjoying their evening when we where there. My wife and I will certainly return.

This wonderful restaurant is always my first choice. It’s sincere in its care to customers, front of house staff are polite, attentive and if they don’t know will go get RAJ to help. There’s frequently celebratory parties with families of all ages, penguin ice creams for the wee ones and wheelchairs have room to be catered for so all can be included around the same table. Best get onto the food! Arrives hot , fresh and delicious, great choice, they will alter the spice levels if you ask and help if you’re not so sure what to order. For me there’s nowhere else I’d rather go.

I highly recommend this restaurant. 6 of us had a fabulous meal last week. The food was fresh and tasty with the right amount of sauce and the side dishes were amazing. The staff are friendly and efficient. Great value for money. Please try for yourself. We will be going back next month and will no doubt be a regular customers now. 🌸

Food good - waitress too busy chatting rather than paying attention to customers - will not be returning anytime soon 9pm staff seem to disappear

Please check you bill, I have just returned home to find they added between £1 - £2 on near enough every single item on my bill. I’m more angry at myself for not questioning it whilst I was there as the gentleman was very hesitant to leave the bill in-front of us whilst we were paying. As residents of Brookmans Park it’s safe to say I will never return and will let everyone else know.

Amazing food and fantastic service. Lovely setting and large amount of parking. Great location. Lots of veggie options too. Thank you very much we will be back!

We were a party of 10 celebrating a 50th birthday. The service was excellent and the food very good. A very enjoyable evening.

The service was excellent and the staff very attentive. The food was good. I had lamb vindaloo and although it was good it was a little bland and not as hot as I normally have. That said everything else was good and the portion sizes were decent too.

Was massively overcharged on the bill there were about 4-5 drinks added on to the bill which we did not order, when this was questioned we were simply ignored. No explanation was offered. The food is very good but to over charge someone and not explain why is very unusual behaviour never had this in any other restaurant and for that reason would not go again or reccomend - avoid!

Check your bill for over charging. 3 times ive had extra.drinks added to our bill and they are renowned for it !! If anyone's thinking of ordering a glass of wine make sure you take plenty of money . Nearly 15 quid for a glass of wine...completely unacceptable. never again

Very pleasant staff very well mannered. Food was amazing and well presented.

Lovely restaurant, pleasant staff. Food good, nice selection of dishes on menus. Good size portions. Recommend.

Visited on Sat 1st Oct with family was very busy and staff were unorganised we had to wait quite a while before we even got Drinks ordered ordered Starters which were good ordered mains which is where things went downhill Balti Vindaloo came in a white cereal dish not a Balti pot all other dishes served on white cheap crockery whilst food was good the service or lack of spoilt a nice evening you need more staff especially on a busy weekend

An absolutely fantastic Indian. Food was fresh, served hot and so tasty. The service was excellent too. I've tried many Indian restaurants in the area and north London and this is up there as the best

Very disappointed I’ve ordered here previously and it’s been good They were rushing when taking the order and I don’t believe they took my details correctly Despite 2 phone calls from me, I was told they were on their way. From an initial 45 minutes quoted to almost 2 hours, it’s just not good enough. Something has happened

Good food, fast service and great atmosphere

Visited Bengal Paradise with my wife last night and can only describe the service as an entire sham from the moment we entered. We are regulars at BP as the food is always very good, but customer service is questionable. Having sat down the waiter came over to take our order. We ordered our drinks which he initially got wrong and we corrected him, no big deal. We ordered our starters with the drinks and advised we would order the mains in a moment as we had not yet decided. The waiter went off and after 15 mins or so the starters arrived but still no drink. I asked the waiter for our drinks and he said give me a minute, the minute because 10 or so minutes and still no drinks even after further requests for our drinks. I choked on the starter and again asked the waiter for our drinks, at which point he could see I was coughing, again he said one minute and walked off to another table. I called a different waitress and she brought our drinks over swiftly. At this stage we have finished our starters and they are yet to take our order for the main course, even after asking the waiter on several occasions if we could place our order! All he kept saying was we’re busy!!! I called over a different waiter who finally took our order. When the order arrived my wife’s order was completely wrong to what she had ordered, worse still my wife is allergic to diary products and the dish they brought was covered in cream. Thankfully she noticed the error once I had placed the rice and curry on her plate. I called over the waiter and explained that they had got it wrong again, they apologised and offered to replace the dish, by this stage my wife declined and just shared my dish as we didn’t want to wait anymore and after one disaster by another. When I complained to the waitress she apologised and offered us complimentary drinks which we accepted and thank d her. Agreed mistakes happen and my wife and I were accepting of this, being regulars and liking their food. The manager/owner came over to inquire and when I explained to him he immediately new which waiter it was and shook his head, which implies he is aware of his poor service. We requested the bill which the manager brought and offered us a small discount which I thanked him. When I checked the bill the drinks hadn’t been credited and the rice which we had discarded half of due to my wife meal being incorrect was still charged. Again mistake happen and we had no issue with this, we’re it really goes wrong was how the manager/owner attitude then completely changes having revised the bill and he comes over with a stern attitude reiterating mistakes happen. I am fully aware mistakes happen, but this was a disaster from the beginning, the way in which he spoke to us, the tutting and huffing and his entire demeanour was totally uncalled for, going from understanding to exceptionality rude. We visit there regular and with large parties of friends, we will never set foot in there again and neither will our friends now , clearly there priority is a few pounds that they had to discount due to their sub standard service as opposed to understanding their customers and ones who visit regularly, very very disappointed to say the least!

Food is always excellent here, have tried other places and they’re not a patch on this place

People are friendly and place looks really nice. Place is open till late too.

Very nice food.highly recommended.

The Bengal Paradise is a wonderful Indian restaurant. Dawn is not only very good at waiting table but can deal politely with awkward and rude customers. With the rest of the staff she provides a service that is impossible to beat. My wife and I are always happy to recommend this restaurant and mention Dawn in particular.

The lady Waitress called dawn of the dead she is actually the dawn of the restaurant she thinks she is the owners side chick i saw the owner taking off her apron and putting it back on wile some customer saying are you striping her they are very touchy touchy is there anything we need to know, going through your pockets in front of customers please keep your touchy touchy away from customers and this lady thinks she's the owners wife but yet she doesn't realise she's just a waitress working there i heard her saying to few customers she was getting a new job as a manager somewhere but she's not fit to be a kitchen porter or as a street cleaner food was the best thing there waiters were great well dressed and smart and well trained but the lady needs to be put on lease i saw some new faces in the restaurant but they were spot on with service long lanky guy and some new face bearded guy last week he said his name was something like alon or alan thank you alon alan and lanky guy for looking after us if the lady servers us we are walking out lanky and alon hope to see you again thanks for a lovely night

Food was fine , no complaints there, but when I got my bill a glass of bog standard Sauvignon Blanc was £14.25 . This is not a fancy restaurant, there was no excuse for this price

Came in last night for a birthday treat, it was great. Service really attentive and the food was superb. Definitely worth a visit.

Great Indian resto - lovely food, lovely service, lovely prices. I really love this restaurant - never anything other than superb

I had my birthday meal at the restaurant and it was a lovely enjoyable evening. Food was fantastic and service exceptional. Great staff, couldn't do enough for us..thank you to everyone for a wonderful evening

The best of the best fantastic service food

Good quality and customer service

We called asking if the food it’s okay for someone with lactose intolerance, the response was ‘I’m too busy I don’t have time for this’. We did get through to a colleague who was nice and made our order.

We have been here on many occasions and it hasn't disappointed the food here is superb and the waiters and staff are very friendly and efficient highly recommended

Not for indians(not spicy at all).quality is ok.next time we will ask for customisation

Last night was the first time I've eaten here for many years. The food was spectacular, from the poppadoms to the salad and the mains - all top notch with quality ingredients. Will be back.

waiting 3.5 hours to get food delivered. Lie after lie after lie. Called 5 times and it was always 15 minutes away!!. Such a shame. Had they been honest would have respected them more. Ps still not got my food!!!

Amazing food and really friendly service . Will be back as soon as possible.

Went to this beautiful restaurant earlier this month , the food was amazing , and the management and staff are all outstanding thanks everyone, can’t wait to return Steve james and family

Fantastic service and fantastic tasty food. Thank you

Very good Indian restaurant. Nice friendly staff and good service. Food always good. Well done,again👍👍

location and staff I would say was good but sadly let down by average food.

Excellent food with good service. Excellent toilets, parking and friendly staff. The best Indian restaurant that l have ever used.

For many years this has been the best curry house near Pottes Bar. It still is. You need a car to get there, but we'll worth the trip. All the usual favourites, and several of their own dishes, all done to perfection. Yes, it's a bit pricier than many places, but worth every penny. Add in good service, and an excellent evening out. Very popular. May need to book.

I really want to change this rating as I had high hopes for this place. When our family meal arrived all 5 of us was upset. I could list my issues but I do not want to shame a restaurant in the area I live in. Hope they have the heart to make it up to us to change this rating.

Good meal in very pleasant environment. Having read other reviews we were concerned about issues with service. In the end the food was good and the service perfectly acceptable.....but we were there midweek and the quality of service was heavily dependent on an excellent shift leader. No sure how well service will hold up when things get busy. We'll try them again.

Visited last night & enjoyed a fabulous dinner ... Food excellent & great front house service. Highly recommend!

We have just had a fantastic meal tonight at Bengal Paradise. My King Prawn Masala (main) was delicious. The decor is lovely with mood lighting and the Restaurant looks out onto open fields. The waiters and waitress are very attentive without being intrusive. We hadn’t been there for quite a while but am very pleased to say that everything is a good as it was before. Cannot wait to return 😀

Fantastic friendly restaurant, all staff are outstanding and are there for you and your party. Raj and Dawn are tremendous along with Abdul and the other waiters. Beautiful restaurant with lovely views. Can't wait to go back.

I went to the restaurant with my family my family was already seated and waiting for me as I just come from work as I went to go to the table the gentleman asked me if I had a mask I replied no politely as I didn't think I needed one as I was eating in he sed yes you need one to go to the table ill give you one it will cost a pound i couldn't believe what I heard he was charging me a pound for a mask considering im about to spend good Money in the restaurant with my family i was disgusted i was so angry I actually never ate in the end disgusting customer service I will definitely not be going back there shame I never actually got to try the food

My favourite Bengali restaurant ever!!! If you want something they will cater to you! Whether it's a few sticks of ginger (they actually gave me a whole mountain haha) or spicier or sweeter or creamier dish. Also I think my favourite thing about this is the exterior and interior. There are wide glass windows with a view of the meadow and the place is completely detached in it's own little area - the outside has cream walls and looks tropical. It's truly a hidden gem, I accidentally found it whilst going for a drive and haven't stopped visiting since. It has parking too which is a plus!

Very good meal on Father's day lunch time, highly recommended.

Lovely food, very friendly staff and a nice restaurant with beautiful views

Such a great place Food fantastic Very friendly

Very poor customer service, never recommend any body ,

Excellent food well recommended

The food is usually very good from here, but this isn't the first time our naan has been burnt, we ate what we could. Plus, when we tried to arrange delivery once, we were told it would be an hour. It arrived two hours later. Don't go for delivery and take a miss on the naan.

Bengal paradise has the best Indian dishes I ever tasted. Prices are reasonable and food comes in good portions. Highly recomended for anyone craving Indian cuisine.

I love their food. Absolutely love everything about it. Perfect blend of spices 🤤😋 yummy. Just ordered for tonight can’t wait 😜

I loved my experience there. Lovely food superb staff. Will be going again as soon as the lockdown eases. For the time being I am settling for takeaways every Friday from them ♥️

Delicious food at an affordable price. Good atmosphere and service. Only delivery and takeaway available at the moment due to lockdown.

Don’t go there! Staff was rude and unwelcoming! The food was alright but because of the staff I am never going back there again! If you want to go there I would not advise and STAY AWAY!!!!

I’ve had a takeaway here before and liked it. Unfortunately the experience was not the same eating in. We arrived at 7pm, ordered as soon as we could and didn’t see any food until 8:30pm. The party next to us arrived a good 15 minutes after us and got their food about 20 minutes before us: they were visibly embarrassed. Which is more than you can say for the restaurant staff. They issued a pretty unconvincing apology and then didn’t engage with us for the rest of the meal. They didn’t even ask if everything was ok - you know, standard restaurant etiquette. The dessert menu made an appearance for about five minutes and was then whisked away without their asking us if we’d like anything else. No one said goodbye when we left. They were embarrassed. As they should have been.

Called in after seeing the old favourite Pubali is currently only doing take away. Heard good things about this place, staff friendly, but they got drinks order wrong and service slow, it was 45 mins before starter turned up but tasty when it arrived - they automatically add service charge on but not a big bill so not a big issue.

I emailed in September to book a table for myself and partner for October, Bengal replied with confirmation on booking. I phoned on the day to check all was ok with booking, and good thing I did! My booking was never reserved and they couldn't fit us in with the time I asked. Not good enough on my behalf, gave plenty of notice and booking was never recorded. Bad communication. Shame as I've heard good things! So anyone who wants to book, make sure you either go into the restaurant and book in person, or ring.

Bog standard food and really poor service. Very slow. Had to ask for drinks and then got one wrong, forgot our poppadoms. When we finally got our food no one bothered to come and ask if everything was ok. Took ages to clear the table and hAd to chase for the bill.No track and trace.

Best curry I have had this year