Ben & Jerry's in City of London, Westminster

Really friendly staff and very helpful. Thanks was delicious! Helped me with my choices and gave me some great choices. I observed how the lady was friendly to everyone that came in, which is really nice to see and experience.

I went there and asked for 3 scoops of vanilla and it took them 15 minutes. why does it take 15 minutes to scoop up 3 balls of ice cream. but it did taste good tho

Overpriced and just unpleasant ice cream, every flavour had a strange and unpleasant after taste and not to mention the aggressive prising.

Perfect for after a meal out! Staff lovely very friendly and talkative, clean store, could sit and charge phone whilst eating. Expensive but ice cream was lovely and a nice treat!

Used to like Ben and Jerry's but prices have gone up, portions gone down and terrible service. I am now going to Baskin Robbins instead which is much better.

Not a good experience. Service was good but ice cream was not. Tasteless and over priced. Would not go here again. Prefer taste and texture of gelato. Or I’ll go to Baskin Robins.

In these hot days, i would have been better just buying from a regular chest freezer in a local newsagent.

A bit too sickly and the chocolate made my throat feel weird. Try Baskin Robbins or buy some Haagen Dazs.

Didn't enjoy the ice cream at all, Flavours all dull and sickly , they need to keep up with the times, So much better Flavours from the competition nowadays

When it comes to icecream I must admit that my favourite has never been Ben &Jerry's, I didn't even care much for the tour around their plant in Vermont several years ago. The flavours to me are too sugary and bland. One of my favourite icecream brands is Haagen Daz. Now that icecream is sooo good. May I suggest that you give your tastebuds a treat and enjoy Haagen Daz. Go on, spoil yourself, you'll never want second best Ben & Jerry's icecream again.

Really not worth the money any more expensive to sweet and not very good couldn’t eat it as was not as it was and range very poor avoid this company and place at all cost try baskin robbins

I think there are better ice cream manufacturers. Personally I think both Golda and hagen Daz are far superior.

Overpriced and sub-quality. They all taste really vile - stay well away. Plenty of really goodalternatives available

Not sure how fresh, but tasted a bit strange. Wouldn't recommend. Ended up going elsewhere after binning their ice cream.

Wouldn't choose to go here anymore. There are better places for ice cream especially the place outside kings cross

So so overrated & pricey & awful service. hagen D... & Baskin R... far superior & way better customer service...

Don't go here. There are so many other quality ice cream parlours to go to. Support your local traders and not the major conglomerates that think they rule the world. I for one have had enough of enough of self-righteous bull.

Not a great experience and left a funny feeling in my mouth. I wouldn’t go here again and much prefer Baskin Robins or an independent.

Ben & Jerry's have the best and most inventive ice-cream flavours I've seen - and their scoop shop is even better! You can mix your favourite flavours into milkshakes and sundaes, and even ice-cream cakes! A must-try for ice-cream lovers

Me and my boyfriend came into the shop on Monday in the early afternoon for an ice cream. My boyfriend saw that they had his favourite flavour Baked Alaska which had been discontinued in 2015. He asked the woman behind the counter for it, who...

Amazing ice cream parlour in soho the selection is so wonderful and delicious I had a huge cone of ice cream

Truely enjoyed my first visit. Shop was clean and well presentable. Thanks to Zee and Ed whose bubbly personalities and excellent customer service made a big difference. Keep up the good work guys. Ice cream was delicious 😋

This great tasting ice cream with its own flavours, and unique taste that is must to try and come back for more. In the hub of Soho, and in a great position but could be missed if in a hurry. There is a sit down...

Ben & jerry’s is always quirky, with unusual flavours. Much like uk’s paul smith. Always nice to sample their ice cream

Went for the oreo and caramel and was delicious. Definitely will be coming back to try something different

VENUE Inside, this place is decorated in a cool and friendly way, but there’s limited seating so be prepared to stand! However, most of the seats are window-facing bar stools, which are a great for people watching. FOOD The store contained every flavour of B&J...

After a full morning at the British museum the children were desperate to have the promised Ben and Jerry. They wanted an ice-cream sandwich, “ sorry we have no cookies, they will be delivered tomorrow” Ok then, a milkshake “sorry the milk will be delivered...

Cute little store tucked away from the main high street. Ice cream was delicious always! Staff were a little slow, it was busy on the weekend but some were literally starting staring in to space ..

For a chain restaurant on a Sunday night great food staff lovely and not overpriced toilets spotless a credit to the manager who runs it would definitely return

Francesco is an absolute star! Helped my 4 year old with some flavours as for a kid so many to choose from 😂 Thank you Franceso for being so patient. Very friendly server! Well done :)

So we came out of a theatre show and were craving for dessert! Thought we check it out and guess what Ben and Jerry's franchise did us justice! The service by Francesco was outstanding allowing us to taste a few ice creams and making sure...

Great little ice cream parlour that caters for vegans and the dairy free. Opens late night for a perfect little dessert option. Francesco was really helpful and friendly :).

For ice cream lovers Ben and Jerry’s is defiantly a big YES!! The cookies and cream with cookie dough flavor was delicious. Nice cream and consistency.

After a spiffing meal in central soho, I had the urge for a cheeky BJ... My needs were satisfied in the late night hours. I would like to thank Megan for her incredible services and dedication. I will be back.

I came here with my husband to treat him to some dessert! the Manager and Assistant manager were both in store to help us with our decision making since there were so many things to choose from. They let us try the ice cream before...

Came to this spot to grab sum tantalising taste bud tingling icecream - and they did not fail to deliver!!! However, what was even better then their icecream was the lovely young lady who served us called Megan. She was so pleasent and helped my...

We were really excited to see the American favorite ice cream Ben and Jerry make an appearance in Soho London. The ice cream parlor is nice and bright with a medium selection of ice creams. Unfortunately they haven’t put the really good flavors of the...

Amazing selection of ice cream flavours including vegan selection of ice cream, super friendly staff and cosy little store

Good choice of flavours. Polite staff, good location, easy to understand menu. Only criticism had one member of staff shop was very busy, the young man kept a very level head stayed calm and in control and managed to get queue down in a reasonable...

We had a hot day walking round most of the best non touristy bits of London, and just had to stop by for a treat. My wife chose cookie surprise and I chose Peanut Butter and Mint Choc. Of course we also had to have...

The staff where great and very friendly to talk to, the music was really cool and nice to listen to while eating our ice cream, we had fun taking pictures and chilling in the shop. Overall a very good experience.

Very nice little place in the middle of Soho. Friends and I were looking for sweets after dinner last week and found the perfect little spot near the restaurant. Colours are warm, portions are big and staff are very welcoming (Francesco and Aaron are so...

I personally believe that you can’t get better ice cream than Ben and Jerry’s. In terms of taste, texture and the choice of flavours, no other company comes close. This parlour is in a nice location, provides good sized portions and offers good service. It...

Was delighted when I randomly saw this shop on the street. We went for some ice cream and the flavours were all available. I am on a dairy-free diet currently and their vegan chocolate fudge ice cream was really really good(just like normal ice cream).

The worst service i ever see in 0lace that sarve costmers the epmloyer was bizi to talk wigh thir frinds

My favourite flavour of Ben and Jerry’s is chunky monkey and I can never find it in the country. So this was a little gem of a find. The prices was £5.50 for three scoops which is reasonable compared to other places. Service was friendly....

They are really cashing in on their brand. I am an ice cream addict. I won't be going back. They had mostly run out of popular products - despite other shops around them being well stocked. The quality of ice cream was poor - the...