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4.0

Based on 62 opinions finded in 1 websites

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Nº 606 in 1266 in Hackney

Nº 101 of 210 Other cuisines in Hackney

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate
Score
OpinionsNoteTripAdvisor624.0

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Nice cakes but the most miserable staff ever. Popping in for some bread made me feel depressed. Staff had glum faces, no smiles and a mumbled thanks. If the staff were pleasant it would be an amazing place. Is it a French thing?

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Lucian E . 2024-07-21

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Belle Epoque is a cozy and cute coffee shop with friendly staff and amazing food. I will tell you more...... It's my favourite coffee spot! I truly enjoy the coffee taste and the pastry! Trust me, I've tried coffee in every shop around and Belle Epoque cappuccino is my pure love! I also like this place for how friendly the team is. They always happy to see you even if they are busy!

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Yevheniia O . 2023-12-23

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Great Saturday morning experience. The location, off Newington Greene, is just lovely--Newington Greene itself was full of locals enjoying the morning, and is surrounded by several other local businesses that are fun to explore. So, make a day of it. Start your day at Belle Epoque! The coffee was lovely, and the service was welcoming. There was a small seating section in front, and more in the back, and it was pretty easy to find a table at which to enjoy my breakfast and some reading. Note they ban laptops on weekends--understandable, given that it's a busier time. Get ready to have a tough time choosing what you want. The patisserie case had gorgeous offerings, including some special Christmas-themed ones. There was a variety of lovely looking baked goods. And some nice breakfast dishes. I ended up having a croissant--it was just as you want a croissant to be: crisp outside, soft inside, lots of layers. Yum. And I had a mushroom quiche that was perfectly sized for one, with delicious umami flavor and a beautiful pastry surround. This was paired with a lovely green salad dressed with a tangy mustard vinaigrette that cut through the richness of the quiche perfectly. Great little place.

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brmusicman . 2023-12-18

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Perhaps, the best coffee in London. Hot as the devil, silky smooth, and very strong. Peut-être le meilleur cafe au lait que ce trouve a Londres. Très, très chaud, texture de soie dans la bouche, et très, très fort.

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Arthur M . 2023-10-20

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I visited this restaurant on 2nd January for the first and last time. I placed order to eat-in with female member of staff who seemed to be in charge of more junior co workers. I was struck by her very unfriendly and abrupt demeanour, something I am not used to when visiting a café, although I do not live in UK. I was served at my table by a very nice and polite young man. When I finished eating, I went back to the counter to order two takeaway toasted sandwiches for my family. Having waited for more than 10 minutes, I noticed that a girl was preparing one toasted and one untoasted sandwich. I asked the same unfriendly server about my order. She got very angry with her co-workers, shouted at them, scowled at me saying they were busy and I would have to wait longer. It was apparent that the co workers were nervous and hassled by her. The hot drink that I ordered was cold by the time I got my sandwiches. This woman should realise it's si important to be friendly, and a smile doesn't cost anything.

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Ellie333 . 2023-01-05

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I Bought from here a couple of times now and the cakes and pastries are not up to standard pastries are rock hard can break your teeth no taste or flavour to the cakes or pastries to overpriced

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Keturah1234 . 2022-08-23

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Coffee was very watery, and my croissant clearly not freshly baked. The place feels tired and dusty. Crummies and Flour was dusted all over and the lady serving had stains on her uniform ( it was early morning so not an accident if the day )

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768bastienv . 2022-05-10

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I never leave a bad review but this place made me feel so unwelcome; as if I was an imposition and that they were doing me a favour by letting me order a cup of coffee. No smiles, no hellos, no goodbyes. Terrible. Please avoid. I'm giving two stars because the coffee was actually good. Shame about the rest.

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Roving33906708508 . 2021-11-18

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I hate to leave a bad review because I know businesses are doing it tough at the moment but on my first visit to Belle Époque I was really let down by the service and felt compelled to leave a review. I was excited to try their special Halloween theme cakes and spent a while at the cabinet narrowing down the ones I wanted. I stepped a mere few steps from the cabinet to make my order and as I was pointing it out realised suddenly the cake I had decided on was missing. It turns out someone had rung up and bought up all of the remaining cakes as I walked around the counter . When I queried this with the woman who was serving me she just dismissively said “all gone” and I asked how because I only saw them a minute ago and she just shrugged her shoulders. I felt this was really poor form to prioritise someone who has phoned in rather than a customer physically in the store and on top of that to respond so rudely. I’m new to the area and making a point of visiting as many of the local businesses as possible and support them. A disappointing first and last visit at Belle Epoque, unfortunately I see this looks to be a trend from the other reviews which is such a shame as the cakes are tasty and delicious.

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MaddyR_11 . 2020-11-29

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Avoid this place at all costs. Staff seems always unhappy to serve you and management does not have customer service skills at all.They joined the Eat Out to Help Out scheme and did the wrong calculation of the 50% trying to take advantage of the customer. When trying to fix this, staff behaved badly and they don´t take the complaint seriously. Desserts are not fresh and taste is not good enough. You have many options around, so try another place, as this place is a waste of money and time!

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nandress . 2020-09-02

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Cute French cafe on Newington Green. Great place to go If you want to treat a friend to a special little cake and coffee. They also sell artisan bread and delicious cheeses. Great service too! Highly recommend it.

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HML067 . 2020-08-01

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Belle Époque is one of my favourite cafés for many reasons: fresh and tasty food with great quality ingredients, lovely atmosphere, friendly staff. But above all great coffee, pastries and my favourite cakes. I buy all my chocolate presents for my friends from them and they are always impressed. What they do is art really.

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mhd71 . 2020-08-01

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So lucky to have this on our door step. Such great customer service and delicious quiches and cakes! The only cafe in the local area that stayed open during lockdown and served the community both safely and efficiently. Thank you Belle Epoque🙏

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Jojotravels18 . 2020-07-11

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Dropped in for coffee on way through Newington Green. Stayed for three coffees! Decent flat white served by super friendly team. The Manager was lovely, didn’t rush me although close to closing time, and very welcoming and hospitable. Couldn’t do enough. Great to see sensible social distancing in place. Made me feel reassured/relaxed.

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JohnDoe000001 . 2020-07-11

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Great pastries and coffee - went daily for a long time (spent a fortune cheering me up in lockdown) until I was presented with a receipt from the week before being accused of not paying. I checked my bank and the payment had gone through. However, the reason I will never go back is the way I was treated and spoken to even if it was a genuine mistake of a customer it was aggressive and intimidating and hateful. She said well 'it's on you'. I went back once more thinking it was over and was shouted at and left hastily. Such a shame as it's a nice place and the other staff seem nice.

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Sweetroot . 2020-06-30

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The ladies who run this cafe are so friendly and welcoming. Great coffee. Delicious food. Love this cafe!

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tomjsteel . 2020-06-27

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The worst place for lunch. Just the name is french. I took a Brie sandwich.The baguette was sticky, the Brie tasteless and fat. The “salad” beside wasn’t good. I wanted à “ a crêpe as in France” as they propose... they didn’t know which flour was inside, and told me with an attitude they didn’t know how it was in France because they never went there.... just runaway, there are so many lovely places in the area...

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Hélène G . 2019-11-10

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Looks lovely from outside. Woman who appears to be senior in team passive aggressive rude. Unpleasant, won’t be back.

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N16annie . 2019-11-06

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The lady behind the counter (presumably the manager or duty manager) was very unfriendly. I asked if they did an ice chai (as they do chai latte) she said no. Just very bluntly and not very inviting at all. I mean all you had to...

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tbatw_rebecca . 2019-08-08

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great breads - delicious patisseries - with a great choice, served fresh every day...along with perfect coffee.

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stewartindia . 2019-03-19

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I always go here for coffee and pastries or breakfast. Always so delicious and cozy, truly recommended!

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pen777 . 2019-01-17

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Great almond and chocolate pastries and Super yummy cakes. Helpfull friendly staff, always very smiley and chatty! Cheese selection from France is worth checking out.

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mitf . 2018-11-25

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The cakes are absolutely amazing, but sadly the coffee is too hot and very bitter. Not to my taste at all. There is also a lovely little secret garden behind this one for sitting outside.

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nor16 . 2018-09-22

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Best coffee I have had as a visitor to the area, pastries were good, service was excellent and pastries were yummy

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Julie F . 2018-05-31

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Lovely relaxing atmosphere especially on a sunny day thanks to the large windows overlooking Newington Green. The pastries all seemed delicious and I had the Danish cake made with jam and custard which totally delivered what it promised looking at it. The soy milk cappuccino...

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Cloe_2009 . 2018-02-18

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Every time I am near Newington Green, I visit this coffee shop. They have a nice selection of croissants, pastries as well as quiches. Continental coffees. The interior is pleasant and, if the weather is nice, you can enjoy the sun in a little back...

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jean-claude M . 2018-01-24

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My friends and I eat here at least once a month after a meditation session. The food is reliable: quiches with good deals and interesting dressings, crepes (involves long waiting time), sandwiches, great viennoiserie and excellent flans/tarts. Good choice of breads and cheese (the latter...

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MostlyLondon . 2017-11-06

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Lived around the area and that was our go-to place for the start into the weekend. Fantastic coffee, amazing, skilled pastry products and and fresh bread. People complain about rude staff... but they are French, what are you going to do!? After a few visits,...

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Florian L . 2017-09-02

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When trying to pay for a takeaway order, staff refused to take my Northern Irish money despite it clearly saying Sterling. Server was completely rude and just kept shrugging her shoulders. She did not offer to hold the goods for us while we returned with...

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abbies478 . 2017-08-06

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Popped in as I've heard they do very good cakes. From the choices I could have gone for something chocolatey or citrus. I decided on the citrus but then had to choose from about 5 options so in the end I went for 2! Lemon...

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Sim_Mcs_World . 2017-04-24

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Thıs ıs the best Patısserıe; cakes are an absolute masterpıece and taste heavenly. Lovely Interıor plus garden sıttıng area at the back. Great staff and very nıce and frıendly manager we had a pleasure to talk to.

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968huseying . 2016-11-02

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Every Saturday morning my wife insists I get her coffee from this shop. There is a closer place, but she won't let me go there. The coffee is lovely. I don't eat pastries but the wife wolfs them down. Really nice vibe and they also...

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adamsW2720TE . 2016-10-04

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super fresh tasty gorgeous pastry ... very nice venue and super friendly and professional staff.... back 3 times and looking forward the 3rd one! :)

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Me_mauryF . 2016-10-01

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Good to know that it's not just the trip advisor reviewers who think you are excellent. Congratulations on your winning the bakers award. You deserve it. Great to know we have a fantastic bakery at our door step. Would be good if you could put...

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GezenBey . 2016-09-08

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Great French patisserie, lovely out door space to pass the day with coffee and pastries. Not cheap, but quality isn't but well worth the experience

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BevS330 . 2016-09-02

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I have stopped by this gem for a morning coffee a couple of times and love the environment - relaxed, friendly and charmingly continental. The coffee is delicious and well made and their pastries are, as you'd hope, wonderful!

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Luke M . 2016-08-29

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Belle Époque is a quaint tea room. With an amazing choice of cakes, tarts and quiches. I particularly enjoy the large strawberry macaroon . The chef de patisserie is a skilled and talented guy who knows his way to all the taste buds that count!

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Joanne J . 2016-06-27

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After catching up on Louis 14th's Versaille on Iplayer and on a day when Les Bleus are due to play football with the cheese and chocolate munching, dodgy bankers and surrender monkeys (Swiss), I was on a roll..literally..not swiss..well more of a chocolate almond croissant...

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Fidelscastrol . 2016-06-19

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Good coffee , fantastic service excellent croissants and delicious cakes. All with a little French/Turkish flare. I have been coming here five years now and never disappointed . Only gripes would be its now a little prices so we visit less often and they have...

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GezenBey . 2016-04-07

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I love Belle Epoque, I have been visiting it for nearly a year since I began to help care for my twin grandchildren born last April who live a few yards away. My treat is to get one of their delicious little quiches for my...

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GolfinaLondon . 2016-02-27

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I stopped for a coffee around mid-day. I've always associated Belle Epoque with cake alone but I would like to come back soon to try the café's new crepe menu. I really enjoyed the atmosphere here which feels relaxed but at the same time lively...

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Kaye94 . 2016-02-18

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Food is fab. Atmosphere is relaxed. Great for a solo visit, couples or with a hoard of kids! One of my favourite places in N16.

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Jacqueline D . 2016-02-07

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Beautiful setting for a cafe consistently let down by rude staff (answering the phone mid-order etc.) and refusal of using card for purchases less than £5. Go to Lizzie's instead

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GreenGrocer26 . 2016-01-08

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I live close to Belle Époque and you can't find fault in it. Friendly staff, quick service, delicious tartes (pistachio is a fave), good coffee and tasty dishes. I love their croque monsieur, from the croque itself down to the lovely fresh salad it comes...

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kostikos . 2016-01-05

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We were staying nearby at an AirBNB home and happened to find this little pâtisserie that's "hidden" next to the Unitarian Church. We had the croissants which were fluffy and good. They have quiche and other pastries as well.

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artchang . 2015-12-24

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This is a bit of an institution in Newington Green. Hard to remember now the shady, red light rat run that the Green used to be. Then B.E. turned up importing the best flour and butter directly from France and apparently ushering in the era...

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A R . 2015-12-01

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I love the quiche and the atmosphere there. Also great eclairs and deli products. Unfortunately, sometimes there's quite a few young children/babies there and it can be quite noisy.

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micuro . 2015-11-18

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I remember the day that this gem of a place opened on Newington Green. I was excited that we'd be getting a little slice of France in Stokie. Belle Epoque never fails to impress. It's a great place to sit for an hour with a...

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Kevthescot . 2015-11-13

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It really is a quality shop. Not just a patisserie but also somewhat of a deli of French origin. Everything is right, except that the staff don't seem light hearted enough. They aren't rude but are reserved in someway and at times I don't want...

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LezJoh . 2015-09-11

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french patisserie at its best; creamy quiche and one of the best salads in London make this a definite visit if in the Hackney and Dalston area . Relaxed and unpretentious, in a quiet corner facing the sun and the gardens in the square.

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shaun m . 2015-09-01

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This place does very decent pastries, but that's about it. They also sell loaves of bread which are very expensive and displayed in baskets along the wall. No tongs, no paper bags - I think you're just meant to grab them and take them to...

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tallingt0n . 2015-03-08

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Come here regularly with my baby girl and NCT group. Sufficient room for a couple of baby travel systems (very important!) and there's a baby change table in the bathrooms. The selection of quiches is good and the dessert, well, oh my! absouutely fabulous. Really...

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Bead007 . 2015-02-06

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Just marvellous pain au chocolat at the Stokey patisserie... Have been eating them for months before quite appreciating how much better they are than any of the competition.

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dans583 . 2015-01-13

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The food there is yummy and looks fabulous to the eye! Everything I've tried is delicious even though a bit overpriced have to say. They also have a good selection of cheese that makes your mouth watery. But my review is based on how I...

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pimrita . 2015-01-12

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Popular with yummy mummies, overpriced, pretentious, terrible soundtrack of French chansons. Coffee OK, and nice garden.

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Lucy F . 2015-01-04

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This review is for the branch on Upper Street Islington. The food looks and tastes amazing. The prices are little bit on the expensive side but you certainly won't complain once you've tried their Chocolate Éclairs or the many different chocolate cakes they have. The...

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TLBK . 2014-11-16

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Here they have a good selection of patisserie as in France: croissants and "pain au chocolate" are my favorite. I didn't enjoy the cakes, I found them too pricy for the quantity served.

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obscuritas . 2014-11-10

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It can get busy at weekends and most lunch times but its worth the wait. Some good French pastries in North London!

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Delectable007 . 2014-09-21

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The pastries here are out-of-this-world amazing. I could eat three pain au chocolats in quick succession no problem. They make every other pain au chocolat you have ever eaten look like a limp and pathetic excuse for a pastry! These are properly delicious, worth-a-long-journey-across-town-for pastries....

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kilkennygal . 2014-08-12

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Wow. Found by accident. Simply the best French Patisserie we have eaten in UK. Sandwiches good as well (we had Brie & Pear, and Mozzarella and Pesto). If you like chocolate (and who doesn't) try the Chocoframboiss Patisserie. Nice sitting area in the back if...

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PhilC516 . 2013-12-19

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Fantastic and authentic French pastries. We went here just for the brioche and ended up with a great eclair and mousse. Yet to go back for seconds. Lovely decor and friendly staff.

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KamMug . 2013-11-24

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