Bella Pizza Bewdley in Mendip

I was visiting Bicester for one night and stayed in town. Fancying a pizza I went to Caprinos. It was a tasty pizza, good value and halal. Staff were polite and quickly prepared my pizza, while I waited. Will definitely come again.

My pizza was going round and round on the delivery map for ages then I got a call asking where I was. I went to the end of the road and still no one there. So when it finally turned up it was cold so I refused delivery. I then called dominoes and some woman with her head up her ass told me how to cook a pizza. I don't care about how to cook a pizza. I'm still owed £27.99 which so far hasn't been given back so they're thie especially too!

When attempting to order a custom pizza I was told what I wanted was not possible. Very disappointing and confusing for something that apparently made fresh. I was informed this was because of policy but the manager was unable to elaborate. For a company with such a low rating, you are not helping yourselves!

Awful service. We booked a table for the six of us and we were all really looking forward to the meal, as we’ve always thought that it looks like a lovely restaurant. We were waiting for over half an hour before our drink orders were taken and another 30 minutes before they appeared. We ordered two charcuterie and cheese boards as starters between us and it took over 40 minutes for these to come out. When they came out, each board only had two tiny pieces of cheese which had clearly been broken off a slab a cheese rather than cut. At £18 each these were extremely disappointing. We were then waiting another 45 minutes for our mains and when they came out our starter plates etc had not even been cleared. We had been in the restaurant for almost 4 hours by the time we left as a result of the long wait for any service. The restaurant wasn’t exactly busy and the staff were standing around most of the time. We asked to take off the service charge at the end of the meal due to the poor experience and the waitress was rude and did not apologise for the poor service. Will not be returning.